ARROW 10x Black M14x1.5 Cone Seat Lug Bolt 28mmShank/17mm
ARROW 10x Black M14x1.5 Cone Seat Lug Bolt 28mmShank/17mm
ARROW 10x Black M14x1.5 Cone Seat Lug Bolt 28mmShank/17mm
Product Specification: Lug Bolt Thread Pitch: M14x1.5 Lug Bolt Seat Type: 60 Degree Conical Seat Lug Bolt Hex Size: 17mm Lug Bolt Overall Diameter: 0.9"(23mm) Lug Bolt Thread Shank: 1.1"(28mm) Lug Bolt Grade: Grade 10.9 Lug Bolt Finish: Black Lug Bolt Material Made: SCM Steel Requirements of the Vehicle Specification Required Vehicle Hub Thread: M14x1.5 Requirements of the Wheel Specification Required Vehicle Wheel Lug Bolts Seat Type: Conical Seat Required Vehicle Wheel Lug Nuts Flange: 17mm or Smaller Requirements of the Wrench Size Required Wrench Socket Size:17mm Hex Maximum Wheel Spacer Thickness Allowed Wheel Spacer Capability: Yes Maximum Wheel Spacer Thickness Allowance: 1/8"(3mm)
What You Will Receive: 10 pcs Lug Bolts |
Compatibility Chart and Important Part Note:
| Make | Model | Year Made | Orig. Thread | Wheel Lug Flange Req. | Spacer Compatibility | Special Notes |
| Acura | NSX | 2016-2022 | M14x1.5 | 23mm Conical Seat | Max Thickness of 1/8"(3mm) | Check Shank Length Before Buying |
| Alfa Romeo | 159 | 2005-2012 | M14x1.5 | 23mm Conical Seat | Max Thickness of 1/8"(3mm) | Check Shank Length Before Buying |
| Alfa Romeo | 8C | 2007-2011 | M14x1.5 | 23mm Conical Seat | Max Thickness of 1/8"(3mm) | Check Shank Length Before Buying |
| Alfa Romeo | Brera | 2005-2011 | M14x1.5 | 23mm Conical Seat | Max Thickness of 1/8"(3mm) | Check Shank Length Before Buying |
| Alfa Romeo | Giulia | 2015-2022 | M14x1.5 | 23mm Conical Seat | Max Thickness of 1/8"(3mm) | Check Shank Length Before Buying |
| Alfa Romeo | Spider | 2006-2010 | M14x1.5 | 23mm Conical Seat | Max Thickness of 1/8"(3mm) | Check Shank Length Before Buying |
| Alfa Romeo | Stelvio | 2017-2022 | M14x1.5 | 23mm Conical Seat | Max Thickness of 1/8"(3mm) | Check Shank Length Before Buying |
| Fiat | Bravo | 1995-2015 | M14x1.5 | 23mm Conical Seat | Max Thickness of 1/8"(3mm) | Check Shank Length Before Buying |
| Fiat | Ducato | 1982-2006 | M14x1.5 | 23mm Conical Seat | Max Thickness of 1/8"(3mm) | Check Shank Length Before Buying |
| Fiat | Ducato Standart | 2007-2022 | M14x1.5 | 23mm Conical Seat | Max Thickness of 1/8"(3mm) | Check Shank Length Before Buying |
| Infiniti | Q30 | 2015-2020 | M14x1.5 | 23mm Conical Seat | Max Thickness of 1/8"(3mm) | Check Shank Length Before Buying |
| Infiniti | QX30 | 2016-2019 | M14x1.5 | 23mm Conical Seat | Max Thickness of 1/8"(3mm) | Check Shank Length Before Buying |
| Lancia | Flavia | 1960-1971 | M14x1.5 | 23mm Conical Seat | Max Thickness of 1/8"(3mm) | Check Shank Length Before Buying |
| Lancia | Fulvia | 1963-1971 | M14x1.5 | 23mm Conical Seat | Max Thickness of 1/8"(3mm) | Check Shank Length Before Buying |
| Peugeot | Expert | 1996-2006 | M14x1.5 | 23mm Conical Seat | Max Thickness of 1/8"(3mm) | Check Shank Length Before Buying |
| Polestar | Polestar 1 | 2019-2021 | M14x1.5 | 23mm Conical Seat | Max Thickness of 1/8"(3mm) | Check Shank Length Before Buying |
| Polestar | Polestar 2 | 2020-2023 | M14x1.5 | 23mm Conical Seat | Max Thickness of 1/8"(3mm) | Check Shank Length Before Buying |
| Renault | Clio | 2005-2012 | M14x1.5 | 23mm Conical Seat | Max Thickness of 1/8"(3mm) | Check Shank Length Before Buying |
| Renault | Laguna | 1994-2001 | M14x1.5 | 23mm Conical Seat | Max Thickness of 1/8"(3mm) | Check Shank Length Before Buying |
| Renault | Laguna | 2007-2016 | M14x1.5 | 23mm Conical Seat | Max Thickness of 1/8"(3mm) | Check Shank Length Before Buying |
| Renault | Safrane | 2008-2010 | M14x1.5 | 23mm Conical Seat | Max Thickness of 1/8"(3mm) | Check Shank Length Before Buying |
| Renault | Safrane | 2010-2016 | M14x1.5 | 23mm Conical Seat | Max Thickness of 1/8"(3mm) | Check Shank Length Before Buying |
| Renault | Trafic | 2001-2014 | M14x1.5 | 23mm Conical Seat | Max Thickness of 1/8"(3mm) | Check Shank Length Before Buying |
| Renault | Trafic | 2014-2021 | M14x1.5 | 23mm Conical Seat | Max Thickness of 1/8"(3mm) | Check Shank Length Before Buying |
| Volvo | S60 | 2000-2009 | M14x1.5 | 23mm Conical Seat | Max Thickness of 1/8"(3mm) | Check Shank Length Before Buying |
| Volvo | S60 | 2010-2022 | M14x1.5 | 23mm Conical Seat | Max Thickness of 1/8"(3mm) | Check Shank Length Before Buying |
| Volvo | S60 Cross Country | 2015-2018 | M14x1.5 | 23mm Conical Seat | Max Thickness of 1/8"(3mm) | Check Shank Length Before Buying |
| Volvo | S70 | 1996-2000 | M14x1.5 | 23mm Conical Seat | Max Thickness of 1/8"(3mm) | Check Shank Length Before Buying |
| Volvo | S80 | 1998-2006 | M14x1.5 | 23mm Conical Seat | Max Thickness of 1/8"(3mm) | Check Shank Length Before Buying |
| Volvo | S80 | 2006-2016 | M14x1.5 | 23mm Conical Seat | Max Thickness of 1/8"(3mm) | Check Shank Length Before Buying |
| Volvo | S90 | 2016-2022 | M14x1.5 | 23mm Conical Seat | Max Thickness of 1/8"(3mm) | Check Shank Length Before Buying |
| Volvo | V60 | 2010-2022 | M14x1.5 | 23mm Conical Seat | Max Thickness of 1/8"(3mm) | Check Shank Length Before Buying |
| Volvo | V60 Cross Country | 2015-2022 | M14x1.5 | 23mm Conical Seat | Max Thickness of 1/8"(3mm) | Check Shank Length Before Buying |
| Volvo | V70 | 2001-2016 | M14x1.5 | 23mm Conical Seat | Max Thickness of 1/8"(3mm) | Check Shank Length Before Buying |
| Volvo | V90 | 2016-2021 | M14x1.5 | 23mm Conical Seat | Max Thickness of 1/8"(3mm) | Check Shank Length Before Buying |
| Volvo | V90 Cross Country | 2016-2022 | M14x1.5 | 23mm Conical Seat | Max Thickness of 1/8"(3mm) | Check Shank Length Before Buying |
| Volvo | XC40 | 2017-2022 | M14x1.5 | 23mm Conical Seat | Max Thickness of 1/8"(3mm) | Check Shank Length Before Buying |
| Volvo | XC60 | 2008-2022 | M14x1.5 | 23mm Conical Seat | Max Thickness of 1/8"(3mm) | Check Shank Length Before Buying |
| Volvo | XC70 | 2001-2016 | M14x1.5 | 23mm Conical Seat | Max Thickness of 1/8"(3mm) | Check Shank Length Before Buying |
| Volvo | XC90 | 2003-2022 | M14x1.5 | 23mm Conical Seat | Max Thickness of 1/8"(3mm) | Check Shank Length Before Buying |
Return & Exchange Policy:
Ensuring your satisfaction with our product is our highest priority. To facilitate this, we have established the following guidelines for returns and exchanges:
- Returns and exchanges are permitted within 30 days of the purchase date.
- The returned product must be unused, undamaged, and in its original packaging.
- The buyer is responsible for the cost of return shipping.
- The buyer is also responsible for all shipping costs associated with exchanges.
- Please allow up to three business days after receipt of your return for us to process your refund.
- Please note that a 15% RMA restocking fee will be applied to all Adapter/Spacer/Spike orders.
- To avoid a 30% processing fee, please ensure that you use a specific return shipping address (not the ship-from address).
- If you have any questions or concerns, please do not hesitate to contact us.
We hope that these guidelines provide clarity regarding our return and exchange policies. If you have any further questions or concerns, please do not hesitate to reach out to us.
Shipping:
- All orders will be shipped via USPS (2-5 Business Days).
- Order placed before 9:00 am PST will be shipped on the same day. Order placed after 9:00am will be shipped promptly the next business day.
- If you wish to cancel or modify order, please notify Customer Service before 9:00 am PST or we won't be able to change/cancel your order prior to shipping.
- We also provide local pickup service! Contact us for more information.
Warranty:
- 30-Day Return Policy;
- For Colored Lug Nuts (Any color other than Chrome), we suggest the use of manual torque for installation to avoid damage to the paint layer.
- Warranty is voided if power tool is used
- Abuse of Usage (Excessive power torque) will not be covered by Warranty
Please note the following disclaimer:
- We highly recommend that professional installation be performed.
- Please ensure that you use appropriate power tools and/or manual installation methods according to the vehicle's recommended torque specifications.
- Our liability is limited to the purchase price of the listed product.
- By purchasing this product, you acknowledge that you fully understand the information and terms listed above.
It is important that you take these precautions when installing our product to ensure the best possible outcome. We appreciate your understanding and cooperation.
| Brand: | ARROW |
|---|---|
| Isin: | IVSPOTJJOQDK |
Out of Stock
In Stock
Backordered
Out of Stock
IBspot Buyer Protection
Shop confidently on IBspot, receive your item as described or your money back for eligible orders. Learn Program Terms
GUARANTEED SAFE CHECKOUT
-
MONEY BACK GUARANTEE
30 days money back guarantee, no additional fee charged.
-
EXCELLENT SUPPORT
We provide 24/7 online customer support via email.
-
Fast Shipping
One week domestic shipping. Global delivery to the US in 2 weeks.
Product Specification: Lug Bolt Thread Pitch: M14x1.5 Lug Bolt Seat Type: 60 Degree Conical Seat Lug Bolt Hex Size: 17mm Lug Bolt Overall Diameter: 0.9"(23mm) Lug Bolt Thread Shank: 1.1"(28mm) Lug Bolt Grade: Grade 10.9 Lug Bolt Finish: Black Lug Bolt Material Made: SCM Steel Requirements of the Vehicle Specification Required Vehicle Hub Thread: M14x1.5 Requirements of the Wheel Specification Required Vehicle Wheel Lug Bolts Seat Type: Conical Seat Required Vehicle Wheel Lug Nuts Flange: 17mm or Smaller Requirements of the Wrench Size Required Wrench Socket Size:17mm Hex Maximum Wheel Spacer Thickness Allowed Wheel Spacer Capability: Yes Maximum Wheel Spacer Thickness Allowance: 1/8"(3mm)
What You Will Receive: 10 pcs Lug Bolts |
Compatibility Chart and Important Part Note:
| Make | Model | Year Made | Orig. Thread | Wheel Lug Flange Req. | Spacer Compatibility | Special Notes |
| Acura | NSX | 2016-2022 | M14x1.5 | 23mm Conical Seat | Max Thickness of 1/8"(3mm) | Check Shank Length Before Buying |
| Alfa Romeo | 159 | 2005-2012 | M14x1.5 | 23mm Conical Seat | Max Thickness of 1/8"(3mm) | Check Shank Length Before Buying |
| Alfa Romeo | 8C | 2007-2011 | M14x1.5 | 23mm Conical Seat | Max Thickness of 1/8"(3mm) | Check Shank Length Before Buying |
| Alfa Romeo | Brera | 2005-2011 | M14x1.5 | 23mm Conical Seat | Max Thickness of 1/8"(3mm) | Check Shank Length Before Buying |
| Alfa Romeo | Giulia | 2015-2022 | M14x1.5 | 23mm Conical Seat | Max Thickness of 1/8"(3mm) | Check Shank Length Before Buying |
| Alfa Romeo | Spider | 2006-2010 | M14x1.5 | 23mm Conical Seat | Max Thickness of 1/8"(3mm) | Check Shank Length Before Buying |
| Alfa Romeo | Stelvio | 2017-2022 | M14x1.5 | 23mm Conical Seat | Max Thickness of 1/8"(3mm) | Check Shank Length Before Buying |
| Fiat | Bravo | 1995-2015 | M14x1.5 | 23mm Conical Seat | Max Thickness of 1/8"(3mm) | Check Shank Length Before Buying |
| Fiat | Ducato | 1982-2006 | M14x1.5 | 23mm Conical Seat | Max Thickness of 1/8"(3mm) | Check Shank Length Before Buying |
| Fiat | Ducato Standart | 2007-2022 | M14x1.5 | 23mm Conical Seat | Max Thickness of 1/8"(3mm) | Check Shank Length Before Buying |
| Infiniti | Q30 | 2015-2020 | M14x1.5 | 23mm Conical Seat | Max Thickness of 1/8"(3mm) | Check Shank Length Before Buying |
| Infiniti | QX30 | 2016-2019 | M14x1.5 | 23mm Conical Seat | Max Thickness of 1/8"(3mm) | Check Shank Length Before Buying |
| Lancia | Flavia | 1960-1971 | M14x1.5 | 23mm Conical Seat | Max Thickness of 1/8"(3mm) | Check Shank Length Before Buying |
| Lancia | Fulvia | 1963-1971 | M14x1.5 | 23mm Conical Seat | Max Thickness of 1/8"(3mm) | Check Shank Length Before Buying |
| Peugeot | Expert | 1996-2006 | M14x1.5 | 23mm Conical Seat | Max Thickness of 1/8"(3mm) | Check Shank Length Before Buying |
| Polestar | Polestar 1 | 2019-2021 | M14x1.5 | 23mm Conical Seat | Max Thickness of 1/8"(3mm) | Check Shank Length Before Buying |
| Polestar | Polestar 2 | 2020-2023 | M14x1.5 | 23mm Conical Seat | Max Thickness of 1/8"(3mm) | Check Shank Length Before Buying |
| Renault | Clio | 2005-2012 | M14x1.5 | 23mm Conical Seat | Max Thickness of 1/8"(3mm) | Check Shank Length Before Buying |
| Renault | Laguna | 1994-2001 | M14x1.5 | 23mm Conical Seat | Max Thickness of 1/8"(3mm) | Check Shank Length Before Buying |
| Renault | Laguna | 2007-2016 | M14x1.5 | 23mm Conical Seat | Max Thickness of 1/8"(3mm) | Check Shank Length Before Buying |
| Renault | Safrane | 2008-2010 | M14x1.5 | 23mm Conical Seat | Max Thickness of 1/8"(3mm) | Check Shank Length Before Buying |
| Renault | Safrane | 2010-2016 | M14x1.5 | 23mm Conical Seat | Max Thickness of 1/8"(3mm) | Check Shank Length Before Buying |
| Renault | Trafic | 2001-2014 | M14x1.5 | 23mm Conical Seat | Max Thickness of 1/8"(3mm) | Check Shank Length Before Buying |
| Renault | Trafic | 2014-2021 | M14x1.5 | 23mm Conical Seat | Max Thickness of 1/8"(3mm) | Check Shank Length Before Buying |
| Volvo | S60 | 2000-2009 | M14x1.5 | 23mm Conical Seat | Max Thickness of 1/8"(3mm) | Check Shank Length Before Buying |
| Volvo | S60 | 2010-2022 | M14x1.5 | 23mm Conical Seat | Max Thickness of 1/8"(3mm) | Check Shank Length Before Buying |
| Volvo | S60 Cross Country | 2015-2018 | M14x1.5 | 23mm Conical Seat | Max Thickness of 1/8"(3mm) | Check Shank Length Before Buying |
| Volvo | S70 | 1996-2000 | M14x1.5 | 23mm Conical Seat | Max Thickness of 1/8"(3mm) | Check Shank Length Before Buying |
| Volvo | S80 | 1998-2006 | M14x1.5 | 23mm Conical Seat | Max Thickness of 1/8"(3mm) | Check Shank Length Before Buying |
| Volvo | S80 | 2006-2016 | M14x1.5 | 23mm Conical Seat | Max Thickness of 1/8"(3mm) | Check Shank Length Before Buying |
| Volvo | S90 | 2016-2022 | M14x1.5 | 23mm Conical Seat | Max Thickness of 1/8"(3mm) | Check Shank Length Before Buying |
| Volvo | V60 | 2010-2022 | M14x1.5 | 23mm Conical Seat | Max Thickness of 1/8"(3mm) | Check Shank Length Before Buying |
| Volvo | V60 Cross Country | 2015-2022 | M14x1.5 | 23mm Conical Seat | Max Thickness of 1/8"(3mm) | Check Shank Length Before Buying |
| Volvo | V70 | 2001-2016 | M14x1.5 | 23mm Conical Seat | Max Thickness of 1/8"(3mm) | Check Shank Length Before Buying |
| Volvo | V90 | 2016-2021 | M14x1.5 | 23mm Conical Seat | Max Thickness of 1/8"(3mm) | Check Shank Length Before Buying |
| Volvo | V90 Cross Country | 2016-2022 | M14x1.5 | 23mm Conical Seat | Max Thickness of 1/8"(3mm) | Check Shank Length Before Buying |
| Volvo | XC40 | 2017-2022 | M14x1.5 | 23mm Conical Seat | Max Thickness of 1/8"(3mm) | Check Shank Length Before Buying |
| Volvo | XC60 | 2008-2022 | M14x1.5 | 23mm Conical Seat | Max Thickness of 1/8"(3mm) | Check Shank Length Before Buying |
| Volvo | XC70 | 2001-2016 | M14x1.5 | 23mm Conical Seat | Max Thickness of 1/8"(3mm) | Check Shank Length Before Buying |
| Volvo | XC90 | 2003-2022 | M14x1.5 | 23mm Conical Seat | Max Thickness of 1/8"(3mm) | Check Shank Length Before Buying |
Return & Exchange Policy:
Ensuring your satisfaction with our product is our highest priority. To facilitate this, we have established the following guidelines for returns and exchanges:
- Returns and exchanges are permitted within 30 days of the purchase date.
- The returned product must be unused, undamaged, and in its original packaging.
- The buyer is responsible for the cost of return shipping.
- The buyer is also responsible for all shipping costs associated with exchanges.
- Please allow up to three business days after receipt of your return for us to process your refund.
- Please note that a 15% RMA restocking fee will be applied to all Adapter/Spacer/Spike orders.
- To avoid a 30% processing fee, please ensure that you use a specific return shipping address (not the ship-from address).
- If you have any questions or concerns, please do not hesitate to contact us.
We hope that these guidelines provide clarity regarding our return and exchange policies. If you have any further questions or concerns, please do not hesitate to reach out to us.
Shipping:
- All orders will be shipped via USPS (2-5 Business Days).
- Order placed before 9:00 am PST will be shipped on the same day. Order placed after 9:00am will be shipped promptly the next business day.
- If you wish to cancel or modify order, please notify Customer Service before 9:00 am PST or we won't be able to change/cancel your order prior to shipping.
- We also provide local pickup service! Contact us for more information.
Warranty:
- 30-Day Return Policy;
- For Colored Lug Nuts (Any color other than Chrome), we suggest the use of manual torque for installation to avoid damage to the paint layer.
- Warranty is voided if power tool is used
- Abuse of Usage (Excessive power torque) will not be covered by Warranty
Please note the following disclaimer:
- We highly recommend that professional installation be performed.
- Please ensure that you use appropriate power tools and/or manual installation methods according to the vehicle's recommended torque specifications.
- Our liability is limited to the purchase price of the listed product.
- By purchasing this product, you acknowledge that you fully understand the information and terms listed above.
It is important that you take these precautions when installing our product to ensure the best possible outcome. We appreciate your understanding and cooperation.
- Lug Bolts Material Made: SCM Steel
- Size: 14 mm x 1.5
- Items Included: Lug Bolt
- Color: Black
- Manufacturer Part Number: CS2069/28B
- Material: Steel
- Thread Size: M14x1.5
- Vintage Part: Yes
- Placement on Vehicle: Left, Right, Front, Rear
- Lug Bolts Hex Size: 17mm
- Brand: ARROW
- Lug Bolts Seat Type: 60 Degree Conical Seat
- Type: Lug Bolt
- Lug Bolts Thread Pitch: M14x1.5
- Lug Bolts Shank Length: 1.1"(28mm)
- Number in Pack: 10
- Features: Durable, Easy Installation, Rust-resistant Coating
- Universal Fitment: Yes
- Lug Bolt Overall Diameter: 0.9"(23mm)
- Finish: Electroplating Iron, Rust Preventative, Zinc Plated
- Performance Part: Yes
- UPC: Does not apply
Processing Time
- We process and ship orders Monday through Friday, excluding holidays.
- Most orders are processed within 1–3 business days, depending on product availability.
- Processing time does not include delivery time, which varies based on your location and the product’s shipping origin.
Shipping Coverage
We currently ship to addresses within the United States only.
Products may ship from:
- Our U.S. warehouses, or
- Our international fulfillment centers (including Korea, Japan, China, Australia, Mexico, Canada, the United Kingdom, and the EU).
Each product page clearly displays the “Ships From” location before checkout.
Shipping Methods & Estimated Delivery
| Shipping Method | Estimated Delivery | Cost |
|---|---|---|
| Free Shipping (US) | 5–10 business days | Free, available on eligible items |
| Standard Shipping (US to US by Item) | 5–10 business days | $6.50 for the first item, $3.00 each additional |
| Standard Shipping (From US Warehouse by Weight) | 3–7 business days | Starts at $6.50, increasing by $2 for every additional 4 oz (0.25 lb) up to 1 lb, then by $4 for each additional pound beyond 1 lb. |
| Extended Delivery (Ships from Overseas Warehouse) | 10–15 business days | $14.50 for the first item, $4.00 each additional |
Shipping costs vary by product weight, quantity and origin. Exact rates and delivery estimates are displayed on each product page and confirmed during checkout.
Free Shipping
We offer free standard shipping on select products or during promotional periods. Availability of free shipping will be displayed on the product page and at checkout.
Carriers
We primarily use USPS and UPS for U.S. deliveries. Items shipped from international warehouses may be handled by partner carriers depending on the country of origin.
Import Duties & Taxes
All import duties and taxes for goods imported into the United States are included in the product price. There are no hidden fees or additional charges at checkout.
Tracking & Notifications
Every order is fully trackable. You will receive a tracking number via email once your order ships. If your order ships in multiple packages, each package will have its own tracking number. If you don’t receive a shipping confirmation immediately, your order is still being processed and will arrive within the estimated timeframe shown at checkout.
You can track your shipment anytime using the Track Your Order page on our website.
Order Changes & Cancellations
If you need to modify or cancel an order, please contact our customer support team as soon as possible. Orders can only be canceled before they ship. Once shipped, cancellations are not possible, but you may request a return after the item is delivered.
Contact: support@ibspot.com
Item Not Received
If your tracking number shows “Delivered” but you haven’t received your package:
- Check with your local USPS or UPS office.
- Confirm that the shipping address provided was correct.
- If the issue remains unresolved, contact support@ibspot.com for assistance.
Damaged or Lost Parcels
If your package arrives damaged or fails to arrive, please contact us immediately. For deliveries to P.O. boxes, ibspot is not responsible for damage caused by weather, temperature, or theft.
Customer Support
For any questions about shipping, tracking, or delivery, our customer support team is here to help.
Email: support@ibspot.com
We’re always happy to help.
Please read our policy carefully before making a purchase.
We aim to ensure every customer has a smooth and transparent experience with ibspot.com.
Order Cancellation Policy
Customers may request to cancel an order before it has been shipped.
Once the package has been shipped, cancellations are no longer possible; however, you may still request a return after receiving your order.
How to Request a Cancellation
You can contact us through:
-
Email: support@ibspot.com
-
Contact Form: Submit a request through our Contact Us page
Please submit your cancellation request as soon as possible after placing the order to allow us to process it before shipment.
Return Policy
We accept returns for most items within 30 days of delivery for a full refund.
To be eligible for a return:
-
The item must be unused, in the same condition as received, and in its original packaging.
-
A tracking number must be provided to confirm the return shipment.
Non-Returnable Items
Certain products cannot be returned, including:
-
Perishable goods (for example, food, flowers, newspapers, magazines)
-
Intimate or sanitary goods
-
Hazardous materials or flammable liquids/gases
-
Gift cards
-
Downloadable software
-
Some health and personal care items
Partial Refunds (If Applicable)
Partial refunds may be granted in specific situations, such as:
-
Books with obvious signs of use
-
Opened CDs, DVDs, software, or vinyl records
-
Items not in their original condition, damaged, or missing parts not due to our error
-
Items returned more than 30 days after delivery
How to Return an Item
To initiate a return, please contact us at support@ibspot.com with your order number and details about the product you wish to return.
Our team will provide you with return instructions and a prepaid return label.
Shipping Cost for Returns
Please contact us before returning any item.
We will provide a free return shipping label.
If a return is sent back without prior contact or without our provided label, we cannot be held responsible for return shipping costs.
For items valued over $75, we recommend using a trackable shipping service or purchasing shipping insurance.
We cannot guarantee that we will receive your returned item if shipped independently.
Refund Processing
Once your return is received and inspected:
-
In-store returns are refunded to the original form of payment or issued as a gift card.
-
Mail-in returns using our prepaid label are refunded to the original payment method within 3–5 business days after we receive your return.
Please allow:
-
5–7 business days for the return to reach our Returns Center.
-
An additional 3–10 business days for your bank to post the refund to your account.
Damages, Issues & Claims
Please inspect your order immediately upon receipt.
If you receive a defective, damaged, or incorrect item, contact us right away at support@ibspot.com.
We’ll evaluate the issue promptly and make it right.
Product Claims
Before purchasing, please review product details carefully.
If there is a problem with your order upon arrival, visit our Support Center or contact us directly to arrange return shipping or replacement.
Exchanges
We do not process direct exchanges.
The fastest way to get what you need is to return the original item and place a new order once your return is accepted.
Return Address
IBSPOT Return Center
15 Sawmill Ln
Dover Plains, NY 12522
United States
Customer Support
Our support team is available 24/7 to assist with cancellations, returns, or general inquiries.
Email: support@ibspot.com
Contact Form: Contact Us page
Oops!
Sorry, it looks like some products are not available in selected quantity.