ARRIS Ice Gel Knee Brace for Hot and Cold Therapy, Reusable, Knee Injuries, Joint Pain, Bursitis Pain, Meniscus Tear, Sprains and Swelling
ARRIS Ice Gel Knee Brace for Hot and Cold Therapy, Reusable, Knee Injuries, Joint Pain, Bursitis Pain, Meniscus Tear, Sprains and Swelling
ARRIS Ice Gel Knee Brace for Hot and Cold Therapy, Reusable, Knee Injuries, Joint Pain, Bursitis Pain, Meniscus Tear, Sprains and Swelling
- Hot and cold therapy: For cold therapy, place the reusable cold knee pack in the freezer for at least 90 minutes and it can last for 20-30 minutes. For heat therapy, place the soft ice cream knee pack in the microwave or hot water. This flexible ice knee brace will increase the blood circulation of your knee and repair your injured knee joint and muscles. Perfect as a birthday gift, Thanksgiving gift and Christmas gift.
- 【3-in-1 Solution】- The cool knee support fights pain and discomfort with three powerful solutions: cold therapy, heat therapy and compression therapy.
- The most comfortable and secure fit: the adjustable straps of this gel knee brace allow you to control the degree of compression and achieve the most comfortable fit. The flexible ice pack knee brace stays in place even when you are running or jumping.
- Where to use: this ice knee brace can be used as a regular knee support, for activities such as sports, exercise, hiking, walking, running, etc. It can also be used as reusable heat and cold therapy after knee injuries to relieve muscle and joint pain associated with overstrain, strains, sprains, arthritis, meniscus tear, bruises, osteoarthritis, bursitis, ACL PCL MCL tear, etc.
- 【100% Money Back Guarantee】- If for any reason you are not 100% satisfied with this knee cooling pad, you can simply contact us to get a 1-year free exchange!
| Brand: | ARRIS |
|---|---|
| Size: | einheitsgröße |
| Color: | Knee Ice Pack Wraps |
| Manufacturer: | ARRIS |
| Part Number: | K24YLQ7 |
| Material Type: | Gel |
| Isin: | ILQVB7HS72DN |
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GUARANTEED SAFE CHECKOUT
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MONEY BACK GUARANTEE
30 days money back guarantee, no additional fee charged.
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EXCELLENT SUPPORT
We provide 24/7 online customer support via email.
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Fast Shipping
One week domestic shipping. Global delivery to the US in 2 weeks.
Note:
1. Never apply the gel ice pack directly to the skin after it has been heated or frozen, as excessive heat or cold can cause burns. Always treat with care or use with braces. If the temperature is still too hot/cold, use additional towels to cover it.
2. Do not apply to open wounds. If irritation or allergic reactions occur, please discontinue use and then consult a doctor.
3. Limit hot/cold application to 15-20 minutes at a time or as recommended by doctors and professionals as excessive use will not help you heal faster and damage skin tissue.
4. Store the gel pack in a dry place when not in use. Keep out of reach of children.
Features:
Support full natural movement, blood circulation and compression on your knee during any type of activity: sports, exercise, hiking, running, etc.
Designed as an adjustable one size fits all with opposite straps with strong Velcro straps to secure them securely and comfortably.
Includes an inner pocket for the included flexible gel ice pack - perfect for hot or cold therapy on your limbs.
Useful for pain relief and recovery from meniscus tear, cruciate ligament pain, tendonitis, tennis elbow, runner knee, swelling, surgery, muscle strains and more.
HOT APPLICATION:
Smooth the gel pad in the microwave, heat it for 30 seconds (stop when it expands). If more heat is needed, expose 10 seconds at a time until the desired heat is reached.
Note: The power of the microwave will vary so be careful when heating for the first time. Too much heat can burst the gel pad.
Cold use:
Store in freezer for at least 2 hours.
Package includes:
1 x Arris Knee Brace
1 x reusable hot & cold gel pack for knees (18.5 x 21.6 cm, CE & FDA certified).
Processing Time
- We process and ship orders Monday through Friday, excluding holidays.
- Most orders are processed within 1–3 business days, depending on product availability.
- Processing time does not include delivery time, which varies based on your location and the product’s shipping origin.
Shipping Coverage
We currently ship to addresses within the United States only.
Products may ship from:
- Our U.S. warehouses, or
- Our international fulfillment centers (including Korea, Japan, China, Australia, Mexico, Canada, the United Kingdom, and the EU).
Each product page clearly displays the “Ships From” location before checkout.
Shipping Methods & Estimated Delivery
| Shipping Method | Estimated Delivery | Cost |
|---|---|---|
| Free Shipping (US) | 5–10 business days | Free, available on eligible items |
| Standard Shipping (US to US by Item) | 5–10 business days | $6.50 for the first item, $2.00 each additional |
| Standard Shipping (From US Warehouse by Weight) | 3–7 business days | Starts at $6.50, increasing by $2 for every additional 4 oz (0.25 lb) up to 1 lb, then by $4 for each additional pound beyond 1 lb. |
| Extended Delivery (Ships from Overseas Warehouse) | 10–20 business days | $14.50 for the first item, $2.00 each additional |
Shipping costs vary by product weight, quantity and origin. Exact rates and delivery estimates are displayed on each product page and confirmed during checkout.
Free Shipping
We offer free standard shipping on select products or during promotional periods. Availability of free shipping will be displayed on the product page and at checkout.
Carriers
We primarily use USPS and UPS for U.S. deliveries. Items shipped from international warehouses may be handled by partner carriers depending on the country of origin.
Import Duties & Taxes
All import duties and taxes for goods imported into the United States are included in the product price. There are no hidden fees or additional charges at checkout.
Tracking & Notifications
Every order is fully trackable. You will receive a tracking number via email once your order ships. If your order ships in multiple packages, each package will have its own tracking number. If you don’t receive a shipping confirmation immediately, your order is still being processed and will arrive within the estimated timeframe shown at checkout.
You can track your shipment anytime using the Track Your Order page on our website.
Order Changes & Cancellations
If you need to modify or cancel an order, please contact our customer support team as soon as possible. Orders can only be canceled before they ship. Once shipped, cancellations are not possible, but you may request a return after the item is delivered.
Contact: support@ibspot.com
Item Not Received
If your tracking number shows “Delivered” but you haven’t received your package:
- Check with your local USPS or UPS office.
- Confirm that the shipping address provided was correct.
- If the issue remains unresolved, contact support@ibspot.com for assistance.
Damaged or Lost Parcels
If your package arrives damaged or fails to arrive, please contact us immediately. For deliveries to P.O. boxes, ibspot is not responsible for damage caused by weather, temperature, or theft.
Customer Support
For any questions about shipping, tracking, or delivery, our customer support team is here to help.
Email: support@ibspot.com
We’re always happy to help.
Please read our policy carefully before making a purchase.
We aim to ensure every customer has a smooth and transparent experience with ibspot.com.
Order Cancellation Policy
Customers may request to cancel an order before it has been shipped.
Once the package has been shipped, cancellations are no longer possible; however, you may still request a return after receiving your order.
How to Request a Cancellation
You can contact us through:
- Email: support@ibspot.com
- Contact Form: Submit a request through our Contact Us page
Please submit your cancellation request as soon as possible after placing the order to allow us to process it before shipment.
Return Policy
We accept returns for most items within 30 days of delivery for a full refund.
To be eligible for a return:
- The item must be unused, in the same condition as received, and in its original packaging.
- A tracking number must be provided to confirm the return shipment.
Non-Returnable Items
Certain products cannot be returned, including:
- Perishable goods (for example, food, flowers, newspapers, magazines)
- Intimate or sanitary goods
- Hazardous materials or flammable liquids/gases
- Gift cards
- Downloadable software
- Some health and personal care items
Partial Refunds (If Applicable)
Partial refunds may be granted in specific situations, such as:
- Books with obvious signs of use
- Opened CDs, DVDs, software, or vinyl records
- Items not in their original condition, damaged, or missing parts not due to our error
- Items returned more than 30 days after delivery
How to Return an Item
To initiate a return, please contact us at support@ibspot.com with your order number and details about the product you wish to return.
Our team will provide you with return instructions and a prepaid return label.
Shipping Cost for Returns
Please contact us before returning any item.
We will provide a free return shipping label.
If a return is sent back without prior contact or without our provided label, we cannot be held responsible for return shipping costs.
For items valued over $75, we recommend using a trackable shipping service or purchasing shipping insurance.
We cannot guarantee that we will receive your returned item if shipped independently.
Refund Processing
Once your return is received and inspected:
- In-store returns are refunded to the original form of payment or issued as a gift card.
- Mail-in returns using our prepaid label are refunded to the original payment method within 3–5 business days after we receive your return.
Please allow:
- 5–7 business days for the return to reach our Returns Center.
- An additional 3–10 business days for your bank to post the refund to your account.
Damages, Issues & Claims
Please inspect your order immediately upon receipt.
If you receive a defective, damaged, or incorrect item, contact us right away at support@ibspot.com.
We’ll evaluate the issue promptly and make it right.
Product Claims
Before purchasing, please review product details carefully.
If there is a problem with your order upon arrival, visit our Support Center or contact us directly to arrange return shipping or replacement.
Exchanges
We do not process direct exchanges.
The fastest way to get what you need is to return the original item and place a new order once your return is accepted.
Return Address
IBSPOT Return Center
15 Sawmill Ln
Dover Plains, NY 12522
United States
Customer Support
Our support team is available 24/7 to assist with cancellations, returns, or general inquiries.
Email: support@ibspot.com
Contact Form: Contact Us page
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