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Apex Women's Balance Shoe (ABS) Black

Brand: Apex
  • ENHANCED STABILITY: The Apex Balance Shoe features a LOW-PROFILE HEEL that promotes maximum postural stability, aiding in balance and reducing the risk of falls.
  • IMPROVED SAFETY: Designed with slip-resistant soles that EXCEED SATRA and Mark II standards for dry, wet, and oily surfaces, these shoes provide exceptional traction to help you stay on your feet and avoid slips, trips, and falls.
  • COMFORT AND SUPPORT: The firm, supportive MIDSOLE, combined with the lightweight yet durable construction, provides the perfect balance of comfort and support. Plus, with hook and loop closures, these shoes are easy to put on and take off.
  • TEXTURED INSOLE: The textured insole of the Apex Balance Shoe provides PROPRIOCEPTIVE FEEDBACK to those with polyneuropathy, which helps improve balance and reduce the risk of falls.
  • VERSATILE DESIGN: These shoes are APPROVED FOR DIABETIC FEET and feature an extended tongue opening for easy fitment of AFOs and other devices. The HEEL CONTAINS A CONVENIENT HOOK AND LOOP CLOSURE to accommodate various types of footwear, making them a versatile and practical choice for those needing added stability and support.
Brand: Apex
Size: 9.5
Color: Black
Manufacturer: Apex
Part Number: 2DKDP7B
Isin: I69ARSRHKIV0

$236.54

  • Free shipping in US
  • Arrives:

  • Free 30-Day returns

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Sold by , Fulfilled by IBSPOT
Ships from USA

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Apex Women's Balance Shoe (ABS) Black

Apex Women's Balance Shoe (ABS) Black

$236.54

The Apex Balance Shoe is designed specifically to reduce fall risk – the first of its kind on the market. Science-based* design features, like a low a profile heel that aids stability and posture, slip-resistant soles, and a smooth, angled toe that helps avoid stumbling and tripping, combine to help you restore your independence and get you wherever you need to go.The Apex Balance Shoe is a revolutionary, science-based* approach to helping others live active and independent lifestyles. With a textured insole to provide sensory feedback for those with polyneuropathy, the Apex Balance Shoe is designed specifically to reduce fall risk. We also added high levels of comfort, stability and support, along with hook and loop closures to make sure these shoes will be a delight to wear. With these science-based features, you can be sure that the Apex Balance Shoe will keep you on your feet and take you wherever you need to go.FeaturesLow-profile heel for maximum postural stabilitySlip-resistant sole that exceeds SATRA and Mark II standards for dry, wet and oily surfacesFirm, supportive midsoleLightweight yet durable constructionTextured insole to provide proprioceptive feedback to those with polyneuropathyHigh heel collar for added supportSmooth outer sole with angled toe for trip avoidanceHeel contains convenient hook and loop closure to accommodate AFOs and other devicesExtended tongue opening for easy fitment of AFOs and other devicesApproved for Diabetic FeetFall Risk and Footwear*There is a notable correlation between fall risk and footwear:Inappropriate footwear has been identified as a contributor of up to 45% of falls.A study of people who had suffered a fall-related hip fracture reported that 75% were wearing poor footwear at the time of injury.Appropriate footwear has been identified as a preventative measure in reducing fall risk.Footwear can improve balance.Textured footbed provides proprioceptive sensory feedback for polyneuropathy.

 

Processing Time

  • We process and ship orders Monday through Friday, excluding holidays.
  • Most orders are processed within 1–3 business days, depending on product availability.
  • Processing time does not include delivery time, which varies based on your location and the product’s shipping origin.

Shipping Coverage

We currently ship to addresses within the United States only.

Products may ship from:

  • Our U.S. warehouses, or
  • Our international fulfillment centers (including Korea, Japan, China, Australia, Mexico, Canada, the United Kingdom, and the EU).

Each product page clearly displays the “Ships From” location before checkout.


Shipping Methods & Estimated Delivery

 

Shipping Method Estimated Delivery Cost
Free Shipping (US) 5–10 business days Free, available on eligible items
Standard Shipping (US to US by Item) 5–10 business days $6.50 for the first item, $2.00 each additional
Standard Shipping (From US Warehouse by Weight) 3–7 business days Starts at $6.50, increasing by $2 for every additional 4 oz (0.25 lb) up to 1 lb, then by $4 for each additional pound beyond 1 lb.
Extended Delivery (Ships from Overseas Warehouse) 10–20 business days $14.50 for the first item, $2.00 each additional

Shipping costs vary by product weight, quantity and origin. Exact rates and delivery estimates are displayed on each product page and confirmed during checkout.

Free Shipping

We offer free standard shipping on select products or during promotional periods. Availability of free shipping will be displayed on the product page and at checkout. 


Carriers

We primarily use USPS and UPS for U.S. deliveries. Items shipped from international warehouses may be handled by partner carriers depending on the country of origin.


Import Duties & Taxes

All import duties and taxes for goods imported into the United States are included in the product price. There are no hidden fees or additional charges at checkout.


Tracking & Notifications

Every order is fully trackable. You will receive a tracking number via email once your order ships. If your order ships in multiple packages, each package will have its own tracking number. If you don’t receive a shipping confirmation immediately, your order is still being processed and will arrive within the estimated timeframe shown at checkout.

You can track your shipment anytime using the Track Your Order page on our website.


Order Changes & Cancellations

If you need to modify or cancel an order, please contact our customer support team as soon as possible. Orders can only be canceled before they ship. Once shipped, cancellations are not possible, but you may request a return after the item is delivered.

Contact: support@ibspot.com


Item Not Received

If your tracking number shows “Delivered” but you haven’t received your package:

  1. Check with your local USPS or UPS office.
  2. Confirm that the shipping address provided was correct.
  3. If the issue remains unresolved, contact support@ibspot.com for assistance.

Damaged or Lost Parcels

If your package arrives damaged or fails to arrive, please contact us immediately. For deliveries to P.O. boxes, ibspot is not responsible for damage caused by weather, temperature, or theft.


Customer Support

For any questions about shipping, tracking, or delivery, our customer support team is here to help.

Email: support@ibspot.com

We’re always happy to help.

Please read our policy carefully before making a purchase.
We aim to ensure every customer has a smooth and transparent experience with ibspot.com.


Order Cancellation Policy

Customers may request to cancel an order before it has been shipped.
Once the package has been shipped, cancellations are no longer possible; however, you may still request a return after receiving your order.

How to Request a Cancellation

You can contact us through:

Please submit your cancellation request as soon as possible after placing the order to allow us to process it before shipment.


Return Policy

We accept returns for most items within 30 days of delivery for a full refund.

To be eligible for a return:

  • The item must be unused, in the same condition as received, and in its original packaging.
  • A tracking number must be provided to confirm the return shipment.

Non-Returnable Items

Certain products cannot be returned, including:

  • Perishable goods (for example, food, flowers, newspapers, magazines)
  • Intimate or sanitary goods
  • Hazardous materials or flammable liquids/gases
  • Gift cards
  • Downloadable software
  • Some health and personal care items

Partial Refunds (If Applicable)

Partial refunds may be granted in specific situations, such as:

  • Books with obvious signs of use
  • Opened CDs, DVDs, software, or vinyl records
  • Items not in their original condition, damaged, or missing parts not due to our error
  • Items returned more than 30 days after delivery

How to Return an Item

To initiate a return, please contact us at support@ibspot.com with your order number and details about the product you wish to return.
Our team will provide you with return instructions and a prepaid return label.


Shipping Cost for Returns

Please contact us before returning any item.
We will provide a free return shipping label.

If a return is sent back without prior contact or without our provided label, we cannot be held responsible for return shipping costs.

For items valued over $75, we recommend using a trackable shipping service or purchasing shipping insurance.
We cannot guarantee that we will receive your returned item if shipped independently.


Refund Processing

Once your return is received and inspected:

  • In-store returns are refunded to the original form of payment or issued as a gift card.
  • Mail-in returns using our prepaid label are refunded to the original payment method within 3–5 business days after we receive your return.

Please allow:

  • 5–7 business days for the return to reach our Returns Center.
  • An additional 3–10 business days for your bank to post the refund to your account.

Damages, Issues & Claims

Please inspect your order immediately upon receipt.
If you receive a defective, damaged, or incorrect item, contact us right away at support@ibspot.com.
We’ll evaluate the issue promptly and make it right.

Product Claims

Before purchasing, please review product details carefully.
If there is a problem with your order upon arrival, visit our Support Center or contact us directly to arrange return shipping or replacement.


Exchanges

We do not process direct exchanges.
The fastest way to get what you need is to return the original item and place a new order once your return is accepted.


Return Address

IBSPOT Return Center
15 Sawmill Ln
Dover Plains, NY 12522
United States


Customer Support

Our support team is available 24/7 to assist with cancellations, returns, or general inquiries.

Email: support@ibspot.com
Contact Form: Contact Us page

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