Aftermarket 12 Strip Kit LED Underglow Accent Lighting fits 1994-2023 Harley Motorcycle
Aftermarket 12 Strip Kit LED Underglow Accent Lighting fits 1994-2023 Harley Motorcycle
Aftermarket 12 Strip Kit LED Underglow Accent Lighting fits 1994-2023 Harley Motorcycle
12 Strip Kit LED Underglow Accent Lighting for 1994-2023 Harley Motorcycle. LED Underglow Light Kits are incredibly bright and come with a lifetime warranty! These RGB LED kits enhance your bike’s night-time appearance with ultra-bright accent lighting. Install the strips in your preferred pattern on your turn signals or under your seat. Compatible with Harley-Davidson Dyna Convertible FXDS (1994–2000), Dyna Fat Bob CVO/SE FXDFSE (2009, 2010), Dyna Fat Bob FXDF (2008–2017), Dyna Low Rider FXDL/I (1994–2009, 2014–2017), Dyna Low Rider S FXDLS (2016, 2017), Dyna Street Bob FXDB/I (2006–2017), Dyna Super Glide Custom FXDC/I (2005–2014), Dyna Super Glide CVO/SE FXDSE (2007, 2008), Dyna Super Glide FXD/I (1996–2010), Dyna Super Glide Sport FXDX (1999–2005), Dyna Super Glide Sport Touring FXDXT (2001–2003), Dyna Switchback FLD (2012–2016), Dyna Wide Glide CVO/SE FXDWGSE (2001, 2002), Dyna Wide Glide FXDWG/I (1994–2017), Electra Glide Classic FLHTC/I (1994–2013), Electra Glide CVO/SE FLHTCSE (2004, 2005), Electra Glide Standard FLHT/I (1994–2009, 2019–2022), Electra Glide Ultra Classic CVO/SE FLHTCUSE (2006–2013), Electra Glide Ultra Classic FLHTCU/I (1994–2019), Electra Glide Ultra Classic Low FLHTCUL (2015, 2016), Electra Glide Ultra Limited CVO/SE FLHTKSE (2014–2021), Electra Glide Ultra Limited FLHTK (2010–2023), Electra Glide Ultra Limited Low FLHTKL (2015–2019), Freewheeler FLRT (2015–2023), FXR CVO/SE (1999, 2000), LiveWire ELW (2020), Low Rider Custom FXLR (1994, 1995), Night Rod Special VRSCDX (2007–2017), Night Rod VRSCD (2006–2008), Nightster RH975 (2023), Nightster Special RH975S (2023), Pan America CVO RA1250SE (2023), Pan America RA1250 (2021–2023), Pan America Special RA1250 (2021–2023), Revival FLH (2021), Road Glide 3 FLTRT (2023), Road Glide Custom FLTRX (2010–2013), Road Glide CVO ST FLTRXSTSE (2023), Road Glide CVO/SE FLTR/X/SE (2001, 2009, 2012, 2013, 2019–2022), Road Glide CVO/SE FLTRXSE (2023), Road Glide FLTR/I (1998–2009), Road Glide FLTRX (2015–2023), Road Glide Limited CVO FLTRKSE (2022, 2023), Road Glide Limited FLTRK (2020–2023), Road Glide Special FLTRXS (2015–2023), Road Glide ST FLTRXST (2022, 2023), Road Glide Ultra CVO/SE FLTRUSE (2011, 2015, 2016), Road Glide Ultra FLTRU (2011–2013, 2016–2019), Road King Classic FLHRC/I (1994–2013), Road King Custom FLHRS/I (1996–2012), Road King CVO/SE FLHRSE (2002, 2003, 2008, 2013, 2014), Road King FLHR/I (1994–2022), Road King Special FLHRXS (2017–2023), Softail Bad Boy Springer FXSTSB (1996, 1997), Softail Blackline FXS (2011–2013), Softail Breakout 114 FXBRS (2018–2020), Softail Breakout 117 FXBR (2023), Softail Breakout CVO/SE FXSBSE (2013, 2014), Softail Breakout FXBR (2018, 2019, 2023), Softail Breakout FXSB (2013–2017), Softail Convertible CVO/SE FLSTSE (2010–2012), Softail Cross Bones Springer FLSTSB (2008–2011), Softail Custom FXSTC/I (1994–1999, 2007–2010), Softail Deluxe CVO/SE FLSTNSE (2014, 2015), Softail Deluxe FLDE (2018–2020), Softail Deluxe FLSTN/I (2005–2017), Softail Deuce CVO/SE FXSTDSE (2003, 2004), Softail Deuce FXSTD/I (1999–2007), Softail Fat Bob 114 FXFBS (2018–2023), Softail Fat Bob FXFB (2018, 2019), Softail Fat Boy 114 FLFBS (2018–2023), Softail Fat Boy CVO/SE FLSTFSE (2005, 2006), Softail Fat Boy FLFB (2018, 2019), Softail Fat Boy FLSTF/I (1994–2017), Softail Fat Boy Lo FLSTFB (2009–2016), Softail Fat Boy S FLSTFBS (2016, 2017), Softail FXDR 114 FXDRS (2019, 2020), Softail Heritage Classic 114 FLHCS (2018–2023), Softail Heritage Classic FLHC (2018–2022), Softail Heritage Classic FLSTC/I (1994–2017), Softail Heritage Springer FLSTS/I (1997–2003), Softail Low Rider FXLR (2018–2020), Softail Low Rider S FXLRS (2020–2023), Softail Low Rider ST FXLRST (2022, 2023), Softail Night Train FXSTB/I (1999–2009), Softail Pro Street Breakout CVO/SE FXSE (2016, 2017), Softail Rocker C FXCWC (2007–2011), Softail Rocker FXCW (2008–2011), Softail Slim FLS (2012–2017), Softail Slim FLSL (2018–2021), Softail Slim S FLSS (2016, 2017), Softail Sport Glide FLSB (2018–2021), Softail Springer Classic FLSTSC/I (2005–2007), Softail Springer CVO/SE FXSTSSE (2007–2009), Softail Springer FXSTS/I (1994–2006), Softail Standard FXST (2023), Softail Standard FXST/I (1994–2012, 2020–2023), Softail Street Bob 114 FXBBS (2021–2023), Softail Street Bob FXBB (2018–2020), Sportster Custom XL1200C (1996–2019), Sportster Custom XL883C (1998–2009), Sportster Forty-Eight Special XL1200XS (2018, 2019), Sportster Forty-Eight XL1200X (2010–2022), Sportster Hugger XLH883HUG (1994–2003), Sportster Iron XL1200NS (2018–2021), Sportster Iron XL883N (2009–2022), Sportster Low XL1200L (2006–2011), Sportster Low/SuperLow XL883L (2005–2019), Sportster Nightster XL1200N (2007–2012), Sportster Roadster XL1200CX (2016–2020), Sportster Roadster XL1200R (2004–2008), Sportster Roadster XL883R (2002–2012), Sportster S RH1250S (2023), Sportster S (2021–2023), Sportster Seventy-Two XL1200V (2012–2016), Sportster Sport XL1200S (1996–2003), Sportster SuperLow XL1200T (2014–2017), Sportster XL883 (2004–2009), Sportster XLH1200 (1994–2003), Sportster XLH883 (1994–2003), Sportster XR1200 (2009–2012), Street 500 XG500 (2015–2020), Street 750 XG750 (2015–2020), Street Glide CVO/SE FLHXSE (2010–2012, 2015–2023), Street Glide FLHX/I (2006–2023), Street Glide Special FLHXS (2014–2023), Street Glide ST FLHXST (2022, 2023), Street Glide Trike FLHXXX (2010, 2011), Street Rod VRSCR (2006, 2007), Street Rod XG750A (2017–2020), Super Glide FXR (1994, 1995), Tri Glide Ultra Classic CVO/SE FLHTCUTGSE (2020–2022), Tri Glide Ultra Classic FLHTCUTG (2009–2023), V-Rod CVO/SE VRSCSE (2005, 2006), V-Rod Muscle VRSCF (2009–2017), V-Rod VRSCA (2002–2006), V-Rod VRSCAW (2007–2010), V-Rod VRSCB (2004, 2005), V-Rod VRSCX (2007). Remote Functions - Button A: Change LED color. Click to cycle through 16 colors, with the 15th click activating "jumping/flashing mode" and the 16th click switching to "breathing mode." Button B: Toggle between solid color and flashing. Long press Buttons B & C together to adjust the flashing speed. Button C: Switch to breathing mode. Long press Button C or B to adjust the breathing speed. Button D: Turn the LED kit ON/OFF. Long press to pair or unpair the remote with the light and connect multiple kits. The light will retain its color/status when turned off. **Optional White Wire can be used to connect to brake power in order to make the Underglow Kit illuminate during brake function** Tips: Black Wire is the ground (-) Red Wire is the positive lead (+). Includes (4) 4" strips, (4) 6" strips, (2) 8" strips, (2) 12" strips, (6) 24" extensions, splitters, zip tie mounts, posi-taps, and alcohol for surface prep.
Not sure will this part fit?
Please contact us for compatibility. We can search quickly and confirm or find you the correct one! We usually respond to messages in 10-15 mins during working days Monday to Friday from 6AM to 3PM PST.
SAME DAY SHIPPING (CUTOFF TIME 2PM PST / 5PM EST MON - FRI)
30 DAY RETURNS (BRAND NEW CONDITION)
1 YR WARRANTY
RETURN POLICY
Our goal is to make you 100% satisfied in all transactions and parts needs.
If you are not satisfied with our product or you ordered an incorrect part, simply message us and we will issue RMA within 12-24 hours.
Our returns are hassle-free and simple and we do not charge restocking fee.
If we sent defective or incorrect part, we take care of return shipping and provide full refund.
If you ordered incorrect part, then you pay return shipping and get full refund on product.
You need correct replacement? Just let us know and our parts specialist will help right away!
Parts returned to us need to be uninstalled and in original box.
Same day shipping and tracking available within 12 to 48 hours.
We stock over 5 million material handling parts, just message us and we will get anything you need.
| Brand: | Aftermarket |
|---|---|
| Isin: | IQ6UEJNFLMUF |
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12 Strip Kit LED Underglow Accent Lighting for 1994-2023 Harley Motorcycle. LED Underglow Light Kits are incredibly bright and come with a lifetime warranty! These RGB LED kits enhance your bike’s night-time appearance with ultra-bright accent lighting. Install the strips in your preferred pattern on your turn signals or under your seat. Compatible with Harley-Davidson Dyna Convertible FXDS (1994–2000), Dyna Fat Bob CVO/SE FXDFSE (2009, 2010), Dyna Fat Bob FXDF (2008–2017), Dyna Low Rider FXDL/I (1994–2009, 2014–2017), Dyna Low Rider S FXDLS (2016, 2017), Dyna Street Bob FXDB/I (2006–2017), Dyna Super Glide Custom FXDC/I (2005–2014), Dyna Super Glide CVO/SE FXDSE (2007, 2008), Dyna Super Glide FXD/I (1996–2010), Dyna Super Glide Sport FXDX (1999–2005), Dyna Super Glide Sport Touring FXDXT (2001–2003), Dyna Switchback FLD (2012–2016), Dyna Wide Glide CVO/SE FXDWGSE (2001, 2002), Dyna Wide Glide FXDWG/I (1994–2017), Electra Glide Classic FLHTC/I (1994–2013), Electra Glide CVO/SE FLHTCSE (2004, 2005), Electra Glide Standard FLHT/I (1994–2009, 2019–2022), Electra Glide Ultra Classic CVO/SE FLHTCUSE (2006–2013), Electra Glide Ultra Classic FLHTCU/I (1994–2019), Electra Glide Ultra Classic Low FLHTCUL (2015, 2016), Electra Glide Ultra Limited CVO/SE FLHTKSE (2014–2021), Electra Glide Ultra Limited FLHTK (2010–2023), Electra Glide Ultra Limited Low FLHTKL (2015–2019), Freewheeler FLRT (2015–2023), FXR CVO/SE (1999, 2000), LiveWire ELW (2020), Low Rider Custom FXLR (1994, 1995), Night Rod Special VRSCDX (2007–2017), Night Rod VRSCD (2006–2008), Nightster RH975 (2023), Nightster Special RH975S (2023), Pan America CVO RA1250SE (2023), Pan America RA1250 (2021–2023), Pan America Special RA1250 (2021–2023), Revival FLH (2021), Road Glide 3 FLTRT (2023), Road Glide Custom FLTRX (2010–2013), Road Glide CVO ST FLTRXSTSE (2023), Road Glide CVO/SE FLTR/X/SE (2001, 2009, 2012, 2013, 2019–2022), Road Glide CVO/SE FLTRXSE (2023), Road Glide FLTR/I (1998–2009), Road Glide FLTRX (2015–2023), Road Glide Limited CVO FLTRKSE (2022, 2023), Road Glide Limited FLTRK (2020–2023), Road Glide Special FLTRXS (2015–2023), Road Glide ST FLTRXST (2022, 2023), Road Glide Ultra CVO/SE FLTRUSE (2011, 2015, 2016), Road Glide Ultra FLTRU (2011–2013, 2016–2019), Road King Classic FLHRC/I (1994–2013), Road King Custom FLHRS/I (1996–2012), Road King CVO/SE FLHRSE (2002, 2003, 2008, 2013, 2014), Road King FLHR/I (1994–2022), Road King Special FLHRXS (2017–2023), Softail Bad Boy Springer FXSTSB (1996, 1997), Softail Blackline FXS (2011–2013), Softail Breakout 114 FXBRS (2018–2020), Softail Breakout 117 FXBR (2023), Softail Breakout CVO/SE FXSBSE (2013, 2014), Softail Breakout FXBR (2018, 2019, 2023), Softail Breakout FXSB (2013–2017), Softail Convertible CVO/SE FLSTSE (2010–2012), Softail Cross Bones Springer FLSTSB (2008–2011), Softail Custom FXSTC/I (1994–1999, 2007–2010), Softail Deluxe CVO/SE FLSTNSE (2014, 2015), Softail Deluxe FLDE (2018–2020), Softail Deluxe FLSTN/I (2005–2017), Softail Deuce CVO/SE FXSTDSE (2003, 2004), Softail Deuce FXSTD/I (1999–2007), Softail Fat Bob 114 FXFBS (2018–2023), Softail Fat Bob FXFB (2018, 2019), Softail Fat Boy 114 FLFBS (2018–2023), Softail Fat Boy CVO/SE FLSTFSE (2005, 2006), Softail Fat Boy FLFB (2018, 2019), Softail Fat Boy FLSTF/I (1994–2017), Softail Fat Boy Lo FLSTFB (2009–2016), Softail Fat Boy S FLSTFBS (2016, 2017), Softail FXDR 114 FXDRS (2019, 2020), Softail Heritage Classic 114 FLHCS (2018–2023), Softail Heritage Classic FLHC (2018–2022), Softail Heritage Classic FLSTC/I (1994–2017), Softail Heritage Springer FLSTS/I (1997–2003), Softail Low Rider FXLR (2018–2020), Softail Low Rider S FXLRS (2020–2023), Softail Low Rider ST FXLRST (2022, 2023), Softail Night Train FXSTB/I (1999–2009), Softail Pro Street Breakout CVO/SE FXSE (2016, 2017), Softail Rocker C FXCWC (2007–2011), Softail Rocker FXCW (2008–2011), Softail Slim FLS (2012–2017), Softail Slim FLSL (2018–2021), Softail Slim S FLSS (2016, 2017), Softail Sport Glide FLSB (2018–2021), Softail Springer Classic FLSTSC/I (2005–2007), Softail Springer CVO/SE FXSTSSE (2007–2009), Softail Springer FXSTS/I (1994–2006), Softail Standard FXST (2023), Softail Standard FXST/I (1994–2012, 2020–2023), Softail Street Bob 114 FXBBS (2021–2023), Softail Street Bob FXBB (2018–2020), Sportster Custom XL1200C (1996–2019), Sportster Custom XL883C (1998–2009), Sportster Forty-Eight Special XL1200XS (2018, 2019), Sportster Forty-Eight XL1200X (2010–2022), Sportster Hugger XLH883HUG (1994–2003), Sportster Iron XL1200NS (2018–2021), Sportster Iron XL883N (2009–2022), Sportster Low XL1200L (2006–2011), Sportster Low/SuperLow XL883L (2005–2019), Sportster Nightster XL1200N (2007–2012), Sportster Roadster XL1200CX (2016–2020), Sportster Roadster XL1200R (2004–2008), Sportster Roadster XL883R (2002–2012), Sportster S RH1250S (2023), Sportster S (2021–2023), Sportster Seventy-Two XL1200V (2012–2016), Sportster Sport XL1200S (1996–2003), Sportster SuperLow XL1200T (2014–2017), Sportster XL883 (2004–2009), Sportster XLH1200 (1994–2003), Sportster XLH883 (1994–2003), Sportster XR1200 (2009–2012), Street 500 XG500 (2015–2020), Street 750 XG750 (2015–2020), Street Glide CVO/SE FLHXSE (2010–2012, 2015–2023), Street Glide FLHX/I (2006–2023), Street Glide Special FLHXS (2014–2023), Street Glide ST FLHXST (2022, 2023), Street Glide Trike FLHXXX (2010, 2011), Street Rod VRSCR (2006, 2007), Street Rod XG750A (2017–2020), Super Glide FXR (1994, 1995), Tri Glide Ultra Classic CVO/SE FLHTCUTGSE (2020–2022), Tri Glide Ultra Classic FLHTCUTG (2009–2023), V-Rod CVO/SE VRSCSE (2005, 2006), V-Rod Muscle VRSCF (2009–2017), V-Rod VRSCA (2002–2006), V-Rod VRSCAW (2007–2010), V-Rod VRSCB (2004, 2005), V-Rod VRSCX (2007). Remote Functions - Button A: Change LED color. Click to cycle through 16 colors, with the 15th click activating "jumping/flashing mode" and the 16th click switching to "breathing mode." Button B: Toggle between solid color and flashing. Long press Buttons B & C together to adjust the flashing speed. Button C: Switch to breathing mode. Long press Button C or B to adjust the breathing speed. Button D: Turn the LED kit ON/OFF. Long press to pair or unpair the remote with the light and connect multiple kits. The light will retain its color/status when turned off. **Optional White Wire can be used to connect to brake power in order to make the Underglow Kit illuminate during brake function** Tips: Black Wire is the ground (-) Red Wire is the positive lead (+). Includes (4) 4" strips, (4) 6" strips, (2) 8" strips, (2) 12" strips, (6) 24" extensions, splitters, zip tie mounts, posi-taps, and alcohol for surface prep.
Not sure will this part fit?
Please contact us for compatibility. We can search quickly and confirm or find you the correct one! We usually respond to messages in 10-15 mins during working days Monday to Friday from 6AM to 3PM PST.
SAME DAY SHIPPING (CUTOFF TIME 2PM PST / 5PM EST MON - FRI)
30 DAY RETURNS (BRAND NEW CONDITION)
1 YR WARRANTY
RETURN POLICY
Our goal is to make you 100% satisfied in all transactions and parts needs.
If you are not satisfied with our product or you ordered an incorrect part, simply message us and we will issue RMA within 12-24 hours.
Our returns are hassle-free and simple and we do not charge restocking fee.
If we sent defective or incorrect part, we take care of return shipping and provide full refund.
If you ordered incorrect part, then you pay return shipping and get full refund on product.
You need correct replacement? Just let us know and our parts specialist will help right away!
Parts returned to us need to be uninstalled and in original box.
Same day shipping and tracking available within 12 to 48 hours.
We stock over 5 million material handling parts, just message us and we will get anything you need.
- Compatible Equipment Make: Harley-Davidson, Universal
- Part Type: Underglow Accent Light Kit
- Type: Underglow Accent Light Kit
- Brand: Aftermarket
- Compatible Equipment Type: Motorcycle & Scooter
- Model Year: 1994-2023
- MPN: HW307116
- Model: (1994-2023) Harley-Davidson, Universal
- Model 2: Dyna Convertible FXDS, Dyna Fat Bob CVO/SE FXDFSE, FXDF
- Model 3: Dyna Low Rider FXDL/I, Rider S FXDLS, Street Bob FXDB/I
- Model 4: Dyna Super Glide Custom FXDC/I, CVO/SE FXDSE, FXD/I, Sport FXDX
- Model 5: Electra Glide Ultra Classic CVO/SE FLHTCUSE, FLHTCU/I
- Model 6: Electra Glide Ultra Limited CVO/SE FLHTKSE, FLHTK, Low FLHTKL
- Model 7: Freewheeler FLRT, FXR CVO/SE, LiveWire ELW, Low Rider Custom FXLR
- Model 8: Night Rod Special VRSCDX, VRSCD, Nightster RH975
- Model 9: Nightster Special RH975S, Pan America CVO RA1250SE, RA1250
- Model 10: Special RA1250, Revival FLH, Road Glide 3 FLTRT, Custom FLTRX
- Model 11: Road Glide CVO ST FLTRXSTSE, CVO/SE FLTR/X/SE, CVO/SE FLTRXSE
- Model 12: Road King Classic FLHRC/I, Custom FLHRS/I, CVO/SE FLHRSE, FLHR/I
- Model 13: Sportster Custom XL1200C, XL883C, Forty-Eight Special XL1200XS
- Model 14: Tri Glide Ultra Classic CVO/SE FLHTCUTGSE, FLHTCUTG
- Model 15: V-Rod CVO/SE VRSCSE, Muscle VRSCF, VRSCA, VRSCAW, VRSCB, VRSCX
- Material: Black Wire is the ground (-) Red Wire is the positive lead (+)
- Features: Multi-color, 3M adhesive backed, waterproof flexible light strips
- Item Information: 16 colors to toggle from, strobe, flash and fade features
- Item Information 2: Wireless remote included
- Warranty: 1 Year
- Custom Bundle: No
- Modified Item: No
Processing Time
- We process and ship orders Monday through Friday, excluding holidays.
- Most orders are processed within 1–3 business days, depending on product availability.
- Processing time does not include delivery time, which varies based on your location and the product’s shipping origin.
Shipping Coverage
We currently ship to addresses within the United States only.
Products may ship from:
- Our U.S. warehouses, or
- Our international fulfillment centers (including Korea, Japan, China, Australia, Mexico, Canada, the United Kingdom, and the EU).
Each product page clearly displays the “Ships From” location before checkout.
Shipping Methods & Estimated Delivery
| Shipping Method | Estimated Delivery | Cost |
|---|---|---|
| Free Shipping (US) | 5–10 business days | Free, available on eligible items |
| Standard Shipping (US to US by Item) | 5–10 business days | $6.50 for the first item, $2.00 each additional |
| Standard Shipping (From US Warehouse by Weight) | 3–7 business days | Starts at $6.50, increasing by $2 for every additional 4 oz (0.25 lb) up to 1 lb, then by $4 for each additional pound beyond 1 lb. |
| Extended Delivery (Ships from Overseas Warehouse) | 10–20 business days | $14.50 for the first item, $2.00 each additional |
Shipping costs vary by product weight, quantity and origin. Exact rates and delivery estimates are displayed on each product page and confirmed during checkout.
Free Shipping
We offer free standard shipping on select products or during promotional periods. Availability of free shipping will be displayed on the product page and at checkout.
Carriers
We primarily use USPS and UPS for U.S. deliveries. Items shipped from international warehouses may be handled by partner carriers depending on the country of origin.
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You can track your shipment anytime using the Track Your Order page on our website.
Order Changes & Cancellations
If you need to modify or cancel an order, please contact our customer support team as soon as possible. Orders can only be canceled before they ship. Once shipped, cancellations are not possible, but you may request a return after the item is delivered.
Contact: support@ibspot.com
Item Not Received
If your tracking number shows “Delivered” but you haven’t received your package:
- Check with your local USPS or UPS office.
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If your package arrives damaged or fails to arrive, please contact us immediately. For deliveries to P.O. boxes, ibspot is not responsible for damage caused by weather, temperature, or theft.
Customer Support
For any questions about shipping, tracking, or delivery, our customer support team is here to help.
Email: support@ibspot.com
We’re always happy to help.
Please read our policy carefully before making a purchase.
We aim to ensure every customer has a smooth and transparent experience with ibspot.com.
Order Cancellation Policy
Customers may request to cancel an order before it has been shipped.
Once the package has been shipped, cancellations are no longer possible; however, you may still request a return after receiving your order.
How to Request a Cancellation
You can contact us through:
- Email: support@ibspot.com
- Contact Form: Submit a request through our Contact Us page
Please submit your cancellation request as soon as possible after placing the order to allow us to process it before shipment.
Return Policy
We accept returns for most items within 30 days of delivery for a full refund.
To be eligible for a return:
- The item must be unused, in the same condition as received, and in its original packaging.
- A tracking number must be provided to confirm the return shipment.
Non-Returnable Items
Certain products cannot be returned, including:
- Perishable goods (for example, food, flowers, newspapers, magazines)
- Intimate or sanitary goods
- Hazardous materials or flammable liquids/gases
- Gift cards
- Downloadable software
- Some health and personal care items
Partial Refunds (If Applicable)
Partial refunds may be granted in specific situations, such as:
- Books with obvious signs of use
- Opened CDs, DVDs, software, or vinyl records
- Items not in their original condition, damaged, or missing parts not due to our error
- Items returned more than 30 days after delivery
How to Return an Item
To initiate a return, please contact us at support@ibspot.com with your order number and details about the product you wish to return.
Our team will provide you with return instructions and a prepaid return label.
Shipping Cost for Returns
Please contact us before returning any item.
We will provide a free return shipping label.
If a return is sent back without prior contact or without our provided label, we cannot be held responsible for return shipping costs.
For items valued over $75, we recommend using a trackable shipping service or purchasing shipping insurance.
We cannot guarantee that we will receive your returned item if shipped independently.
Refund Processing
Once your return is received and inspected:
- In-store returns are refunded to the original form of payment or issued as a gift card.
- Mail-in returns using our prepaid label are refunded to the original payment method within 3–5 business days after we receive your return.
Please allow:
- 5–7 business days for the return to reach our Returns Center.
- An additional 3–10 business days for your bank to post the refund to your account.
Damages, Issues & Claims
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If you receive a defective, damaged, or incorrect item, contact us right away at support@ibspot.com.
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Product Claims
Before purchasing, please review product details carefully.
If there is a problem with your order upon arrival, visit our Support Center or contact us directly to arrange return shipping or replacement.
Exchanges
We do not process direct exchanges.
The fastest way to get what you need is to return the original item and place a new order once your return is accepted.
Return Address
IBSPOT Return Center
15 Sawmill Ln
Dover Plains, NY 12522
United States
Customer Support
Our support team is available 24/7 to assist with cancellations, returns, or general inquiries.
Email: support@ibspot.com
Contact Form: Contact Us page
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