ADAPTIL Refill - Calms & Comforts Dogs at Home, When Home Alone or During Loud Noises & Stressful Events - Use ADAPTIL for Dogs with ADAPTIL Diffusers (30 Day Supply, ADAPTIL Refill C133)
ADAPTIL Refill - Calms & Comforts Dogs at Home, When Home Alone or During Loud Noises & Stressful Events - Use ADAPTIL for Dogs with ADAPTIL Diffusers (30 Day Supply, ADAPTIL Refill C133)
ADAPTIL Refill - Calms & Comforts Dogs at Home, When Home Alone or During Loud Noises & Stressful Events - Use ADAPTIL for Dogs with ADAPTIL Diffusers (30 Day Supply, ADAPTIL Refill C133)
- ADAPTIL Calm Refills for use with ADAPTIL Calm Diffusers only (sold separately).
- EASY TO USE: Plug the ADAPTIL Refill and Diffuser (sold separately) in an open area where your dog spends the most time and keep plugged in continuously. Replace refills every 30 days.
- VETERINARIAN RECOMMENDED: Use ADAPTIL Calm Refills to help your dog keep calm and adapt to stressful situations like staying alone, loud noises, thunderstorms, fireworks and visitors in the home.
- HOW ADAPTIL WORKS: Mother dogs communicate with their puppies through natural messages released in the air. These “comforting messages”, called dog appeasing pheromones, provide a strong signal of security and comfort to dogs of all ages. ADAPTIL Calm Refills send a copy of these messages to help your dog feel calm and confident in stressful situations.
- TRAINING? BOARDING? FEARS OUTDOORS? Try an ADAPTIL Calm On-the-go Collar to help your dog stay calm and adapt to stressful situations even outdoors.
| Brand: | ADAPTIL |
|---|---|
| Size: | 30 Day Supply |
| Manufacturer: | Ceva Animal Health Inc. |
| Part Number: | B4HHTST |
| Isin: | IDLWLBP3HZF0 |
Out of Stock
In Stock
Backordered
Out of Stock
IBspot Buyer Protection
Shop confidently on IBspot, receive your item as described or your money back for eligible orders. Learn Program Terms
GUARANTEED SAFE CHECKOUT
-
MONEY BACK GUARANTEE
30 days money back guarantee, no additional fee charged.
-
EXCELLENT SUPPORT
We provide 24/7 online customer support via email.
-
Fast Shipping
One week domestic shipping. Global delivery to the US in 2 weeks.
ADAPTIL® Calm Refills, for use with ADAPTIL Calm Home Diffusers (sold separately), are a clinically proven pheromone solution to help calm and comfort your dog at home. The continuous effect provides constant comfort, helping your dog or puppy to remain calm and adapt to stressful situations like staying alone, loud noises, thunderstorms and visitors in the home. Trusted by veterinarians and pet owners worldwide for over 15 years, more than 5 million dogs have benefited from ADAPTIL dog calming products.
How soon will it start working?
How soon will it start working?
- Best results are typically seen after 3-4 weeks of continuous use
- Some dogs show improvements as soon as the first 7 days
- Plug the diffuser & refill in right side up in an open area where your dog spends most of its time
- Keep plugged in continuously and replace refills every 30 days
- Replace the diffuser device every 6 months
- Allow 1.2m (4') clear distance above the diffuser
- Note: Each diffuser & refill covers up to 70m2 (750 ft2)
- Do not unplug or switch off the diffuser at night
- Do not plug in sideways or upside down (see images)
- To be used with 110-120 V AC only; never use with extension cords, an adaptor or voltage converter
- Do not plug below any electrical device, under furniture or under any prominent object from the wall
- Do not place near open windows or air vents
- Use only ADAPTIL Refills with ADAPTIL Diffusers; do not use with any other refill or device
- Allow up to 24 hours for full diffusion of ADAPTIL "comforting messages"
- For situations that can be anticipated, begin using the diffuser & refill at least 2-3 days before the event
Processing Time
- We process and ship orders Monday through Friday, excluding holidays.
- Most orders are processed within 1–3 business days, depending on product availability.
- Processing time does not include delivery time, which varies based on your location and the product’s shipping origin.
Shipping Coverage
We currently ship to addresses within the United States only.
Products may ship from:
- Our U.S. warehouses, or
- Our international fulfillment centers (including Korea, Japan, China, Australia, Mexico, Canada, the United Kingdom, and the EU).
Each product page clearly displays the “Ships From” location before checkout.
Shipping Methods & Estimated Delivery
| Shipping Method | Estimated Delivery | Cost |
|---|---|---|
| Free Shipping (US) | 5–10 business days | Free, available on eligible items |
| Standard Shipping (US to US by Item) | 5–10 business days | $6.50 for the first item, $3.00 each additional |
| Standard Shipping (From US Warehouse by Weight) | 3–7 business days | Starts at $6.50, increasing by $2 for every additional 4 oz (0.25 lb) up to 1 lb, then by $4 for each additional pound beyond 1 lb. |
| Extended Delivery (Ships from Overseas Warehouse) | 10–15 business days | $14.50 for the first item, $4.00 each additional |
Shipping costs vary by product weight, quantity and origin. Exact rates and delivery estimates are displayed on each product page and confirmed during checkout.
Free Shipping
We offer free standard shipping on select products or during promotional periods. Availability of free shipping will be displayed on the product page and at checkout.
Carriers
We primarily use USPS and UPS for U.S. deliveries. Items shipped from international warehouses may be handled by partner carriers depending on the country of origin.
Import Duties & Taxes
All import duties and taxes for goods imported into the United States are included in the product price. There are no hidden fees or additional charges at checkout.
Tracking & Notifications
Every order is fully trackable. You will receive a tracking number via email once your order ships. If your order ships in multiple packages, each package will have its own tracking number. If you don’t receive a shipping confirmation immediately, your order is still being processed and will arrive within the estimated timeframe shown at checkout.
You can track your shipment anytime using the Track Your Order page on our website.
Order Changes & Cancellations
If you need to modify or cancel an order, please contact our customer support team as soon as possible. Orders can only be canceled before they ship. Once shipped, cancellations are not possible, but you may request a return after the item is delivered.
Contact: support@ibspot.com
Item Not Received
If your tracking number shows “Delivered” but you haven’t received your package:
- Check with your local USPS or UPS office.
- Confirm that the shipping address provided was correct.
- If the issue remains unresolved, contact support@ibspot.com for assistance.
Damaged or Lost Parcels
If your package arrives damaged or fails to arrive, please contact us immediately. For deliveries to P.O. boxes, ibspot is not responsible for damage caused by weather, temperature, or theft.
Customer Support
For any questions about shipping, tracking, or delivery, our customer support team is here to help.
Email: support@ibspot.com
We’re always happy to help.
Please read our policy carefully before making a purchase.
We aim to ensure every customer has a smooth and transparent experience with ibspot.com.
Order Cancellation Policy
Customers may request to cancel an order before it has been shipped.
Once the package has been shipped, cancellations are no longer possible; however, you may still request a return after receiving your order.
How to Request a Cancellation
You can contact us through:
-
Email: support@ibspot.com
-
Contact Form: Submit a request through our Contact Us page
Please submit your cancellation request as soon as possible after placing the order to allow us to process it before shipment.
Return Policy
We accept returns for most items within 30 days of delivery for a full refund.
To be eligible for a return:
-
The item must be unused, in the same condition as received, and in its original packaging.
-
A tracking number must be provided to confirm the return shipment.
Non-Returnable Items
Certain products cannot be returned, including:
-
Perishable goods (for example, food, flowers, newspapers, magazines)
-
Intimate or sanitary goods
-
Hazardous materials or flammable liquids/gases
-
Gift cards
-
Downloadable software
-
Some health and personal care items
Partial Refunds (If Applicable)
Partial refunds may be granted in specific situations, such as:
-
Books with obvious signs of use
-
Opened CDs, DVDs, software, or vinyl records
-
Items not in their original condition, damaged, or missing parts not due to our error
-
Items returned more than 30 days after delivery
How to Return an Item
To initiate a return, please contact us at support@ibspot.com with your order number and details about the product you wish to return.
Our team will provide you with return instructions and a prepaid return label.
Shipping Cost for Returns
Please contact us before returning any item.
We will provide a free return shipping label.
If a return is sent back without prior contact or without our provided label, we cannot be held responsible for return shipping costs.
For items valued over $75, we recommend using a trackable shipping service or purchasing shipping insurance.
We cannot guarantee that we will receive your returned item if shipped independently.
Refund Processing
Once your return is received and inspected:
-
In-store returns are refunded to the original form of payment or issued as a gift card.
-
Mail-in returns using our prepaid label are refunded to the original payment method within 3–5 business days after we receive your return.
Please allow:
-
5–7 business days for the return to reach our Returns Center.
-
An additional 3–10 business days for your bank to post the refund to your account.
Damages, Issues & Claims
Please inspect your order immediately upon receipt.
If you receive a defective, damaged, or incorrect item, contact us right away at support@ibspot.com.
We’ll evaluate the issue promptly and make it right.
Product Claims
Before purchasing, please review product details carefully.
If there is a problem with your order upon arrival, visit our Support Center or contact us directly to arrange return shipping or replacement.
Exchanges
We do not process direct exchanges.
The fastest way to get what you need is to return the original item and place a new order once your return is accepted.
Return Address
IBSPOT Return Center
15 Sawmill Ln
Dover Plains, NY 12522
United States
Customer Support
Our support team is available 24/7 to assist with cancellations, returns, or general inquiries.
Email: support@ibspot.com
Contact Form: Contact Us page
Oops!
Sorry, it looks like some products are not available in selected quantity.