1 sheet of Matricol Collagen Spa Program (2 weeks) / 매트리콜 생콜라겐 스파프로그램 1매(2주분)
1 sheet of Matricol Collagen Spa Program (2 weeks) / 매트리콜 생콜라겐 스파프로그램 1매(2주분)
1 sheet of Matricol Collagen Spa Program (2 weeks) / 매트리콜 생콜라겐 스파프로그램 1매(2주분)
Product Overview
1 sheet of Matricol Collagen Spa Program (2 weeks)
| Isin: | I2O0GDVOVTNZ |
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Product Overview
1 sheet of Matricol Collagen Spa Program (2 weeks)
| Isin: | I2O0GDVOVTNZ |
|---|
매트리콜 생콜라겐 스파프로그램 1매(2주분)
★ 마스크팩이 아닙니다! 일반 화장품과의 비/교/거/부
독일 매드스킨 社의 기술력으로만 만들 수 있는 매트리콜 생 콜라겐 관리 프로그램 ★
■ 안티에이징을 위한 원료 트렌드의 중심, ‘콜라겐‘ - 진정한 콜라겐 관리 '매트리콜'
- 변형되지 않은 ‘생콜라겐‘ 90%의 힘!
- 일반적인 화장품에서 사용되는 변성 콜라겐(하이드롤라이즈드 콜라겐 등)이 아닌
천연 콜라겐 사용
- 일반적으로 사용되는 Fish콜라겐이 아닌, 인체 유사율이 높은 Bovine 콜라겐 사용
- 고온 유화 등을 거치는 화장품 제형이 아닌,
동결 건조한 생 콜라겐을 얇게 슬라이스한 그대로의 상태!
- 콜라겐 함량 0.01%~0.1%인 화장품이 아닌, 생 콜라겐 함량 90% 이상인 리얼 콜라겐 관리
(캐비어디럭스- 콜라겐 90.471%)
- 모공 크기의 1/18,000 초미립의 분자량으로, 일반 화장품과는 달리 탁월한 피부 흡수율
■ 일반 마스크와 비교거부- 에스테틱에서 고가에 받던 ‘벨벳 관리’를 집에서!
- 전 세계 5성급 호텔(인터컨티넨탈, 하얏트, 힐튼 등) 스파와
피부 전문기관에서 사용하는 콜라겐 관리 프로그램
- 가위로 잘라서 붙여주던 일명 ‘벨벳 관리‘
: 얼굴 모양으로 재단하여 집에서도 편리하게 부착가능
- 1장의 시트로 제공되는 콜라겐원 프로그램의 경우 원하는 부분에 나누어 집중 관리
* 사용시 주의사항
- 함께 드리는 에센스 등을 사용해 얼굴에 충분한 수분감을 주시고
가장자리부터 에센스를 적신 화장솜을 사용해 꼼꼼히 두드려 부착해주십시오.
* 보관 및 취급시 주의사항
- 유아, 소아의 손이 닿지 않는 곳에 보관해주세요.
- 고온 또는 직사광선이 닿는 곳은 피하여 보관해주세요.
- 습한 곳을 피하여 보관해주시고, 특히 사용 후 남은 부분은 물에 닿지 않도록 보관해주세요.
- 개봉 후 실온에서 최장 2주 이상 방치하지 않도록 해 주시고,
해당 제품은 천연 콜라겐이므로 심하게 눌리거나 구겨지면 콜라겐이 파괴될 수 있으니 주의해주세요.
 본상품구성 |
매트리콜 콜라겐원 시트 1매(2주분) |
| 구성품 동시배송 |
■ 전구성 동시배송 |
| 특장점 |
|
| 사용/보관/주의사항 |
|
| 사용대상층 |
■ 전 연령층 사용 가능 |
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- We process and ship orders Monday through Friday, excluding holidays.
- Most orders are processed within 1–3 business days, depending on product availability.
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We currently ship to addresses within the United States only.
Products may ship from:
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Each product page clearly displays the “Ships From” location before checkout.
Shipping Methods & Estimated Delivery
| Shipping Method | Estimated Delivery | Cost |
|---|---|---|
| Free Shipping (US) | 5–10 business days | Free, available on eligible items |
| Standard Shipping (US to US by Item) | 5–10 business days | $5.95 for the first item, $3.00 each additional |
| Standard Shipping (From US Warehouse by Weight) | 3–7 business days | Starts at $5.95, increasing by $2 for every additional 4 oz (0.25 lb) up to 1 lb, then by $4 for each additional pound beyond 1 lb. |
| Extended Delivery (Ships from Overseas Warehouse) | 10–20 business days | $14.50 for the first item, $2.00 each additional |
Shipping costs vary by product weight, quantity and origin. Exact rates and delivery estimates are displayed on each product page and confirmed during checkout.
Free Shipping
We offer free standard shipping on select products or during promotional periods. Availability of free shipping will be displayed on the product page and at checkout.
Carriers
We primarily use USPS and UPS for U.S. deliveries. Items shipped from international warehouses may be handled by partner carriers depending on the country of origin.
Import Duties & Taxes
All import duties and taxes for goods imported into the United States are included in the product price. There are no hidden fees or additional charges at checkout.
Tracking & Notifications
Every order is fully trackable. You will receive a tracking number via email once your order ships. If your order ships in multiple packages, each package will have its own tracking number. If you don’t receive a shipping confirmation immediately, your order is still being processed and will arrive within the estimated timeframe shown at checkout.
You can track your shipment anytime using the Track Your Order page on our website.
Order Changes & Cancellations
If you need to modify or cancel an order, please contact our customer support team as soon as possible. Orders can only be canceled before they ship. Once shipped, cancellations are not possible, but you may request a return after the item is delivered.
Contact: support@ibspot.com
Item Not Received
If your tracking number shows “Delivered” but you haven’t received your package:
- Check with your local USPS or UPS office.
- Confirm that the shipping address provided was correct.
- If the issue remains unresolved, contact support@ibspot.com for assistance.
Damaged or Lost Parcels
If your package arrives damaged or fails to arrive, please contact us immediately. For deliveries to P.O. boxes, ibspot is not responsible for damage caused by weather, temperature, or theft.
Customer Support
For any questions about shipping, tracking, or delivery, our customer support team is here to help.
Email: support@ibspot.com
We’re always happy to help.
Please read our policy carefully before making a purchase.
We aim to ensure every customer has a smooth and transparent experience with ibspot.com.
Order Cancellation Policy
Customers may request to cancel an order before it has been shipped.
Once the package has been shipped, cancellations are no longer possible; however, you may still request a return after receiving your order.
How to Request a Cancellation
You can contact us through:
- Email: support@ibspot.com
- Contact Form: Submit a request through our Contact Us page
Please submit your cancellation request as soon as possible after placing the order to allow us to process it before shipment.
Return Policy
We accept returns for most items within 30 days of delivery for a full refund.
To be eligible for a return:
- The item must be unused, in the same condition as received, and in its original packaging.
- A tracking number must be provided to confirm the return shipment.
Non-Returnable Items
Certain products cannot be returned, including:
- Perishable goods (for example, food, flowers, newspapers, magazines)
- Intimate or sanitary goods
- Hazardous materials or flammable liquids/gases
- Gift cards
- Downloadable software
- Some health and personal care items
Partial Refunds (If Applicable)
Partial refunds may be granted in specific situations, such as:
- Books with obvious signs of use
- Opened CDs, DVDs, software, or vinyl records
- Items not in their original condition, damaged, or missing parts not due to our error
- Items returned more than 30 days after delivery
How to Return an Item
To initiate a return, please contact us at support@ibspot.com with your order number and details about the product you wish to return.
Our team will provide you with return instructions and a prepaid return label.
Shipping Cost for Returns
Please contact us before returning any item.
We will provide a free return shipping label.
If a return is sent back without prior contact or without our provided label, we cannot be held responsible for return shipping costs.
For items valued over $75, we recommend using a trackable shipping service or purchasing shipping insurance.
We cannot guarantee that we will receive your returned item if shipped independently.
Refund Processing
Once your return is received and inspected:
- In-store returns are refunded to the original form of payment or issued as a gift card.
- Mail-in returns using our prepaid label are refunded to the original payment method within 3–5 business days after we receive your return.
Please allow:
- 5–7 business days for the return to reach our Returns Center.
- An additional 3–10 business days for your bank to post the refund to your account.
Damages, Issues & Claims
Please inspect your order immediately upon receipt.
If you receive a defective, damaged, or incorrect item, contact us right away at support@ibspot.com.
We’ll evaluate the issue promptly and make it right.
Product Claims
Before purchasing, please review product details carefully.
If there is a problem with your order upon arrival, visit our Support Center or contact us directly to arrange return shipping or replacement.
Exchanges
We do not process direct exchanges.
The fastest way to get what you need is to return the original item and place a new order once your return is accepted.
Return Address
IBSPOT Return Center
15 Sawmill Ln
Dover Plains, NY 12522
United States
Customer Support
Our support team is available 24/7 to assist with cancellations, returns, or general inquiries.
Email: support@ibspot.com
Contact Form: Contact Us page
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