Frontpage of vendor Light Haven

At IBSPOT, we understand the importance of getting your order to you as quickly and efficiently as possible. That is why we offer a variety of shipping options to meet your needs.

Domestic Shipping:

Standard Shipping: Our standard shipping option typically takes 3-5 business days for delivery, depending on the destination.

Expedited Shipping: For an additional fee, we offer expedited shipping options that will get your order to you faster.

International Shipping:

We do offer international shipping, please contact us for more information on international shipping rates and availability.

Customers are responsible for any customs and import taxes that may apply.

Please note that shipping times may be longer during peak seasons or due to unforeseen circumstances. We will make every effort to get your order to you as soon as possible.

Order Processing:

Orders are typically processed within 1-2 business days. Once your order is processed, you will receive a confirmation email with your tracking information.

Lost or Damaged Items:

If your package is lost or damaged during transit, please contact us immediately. We will work with the shipping carrier to resolve the issue and get a replacement package to you as soon as possible. Please note that ibspot.com is not responsible for any delays caused by the shipping carrier or customs clearance.

Thank you for choosing ibspot.com as your global ecommerce shopping platform. If you have any questions about our shipping policy, please do not hesitate to contact us, our customer service email is help@ibspot.com, thank you.

You can find answers to many questions below, but if you need additional help, please feel free to reach out to us.

EMAIL
support@ibspot.com

WORK HOURS
8:00 a.m. - 5:00 p.m.EST, (Monday to Saturday)