Dr. Groot Aqua Deep Clean Shampoo 330mL Special Set (+100mL) - For itchy scalp
$46.83
- $14.50 shipping from South Korea View details
-
Arrives
Why we love it
Provides a moisture-rich hyaluronic acid deep cleanse. Shows a user satisfaction of 96.7%, scalp moisturizing of 100%, scalp refreshment of 96.7%. The moment you massage with the shampoo, the tight texture adheres to the scalp and sticks and slides. Improves the moisture barrier with a rich hyaluronic acid ampoule formula. It shows 100% satisfaction with rich foam and softness, and 96.7% satisfaction with dense foam. Shows 93.3% satisfaction with alleviation of hair loss symptoms. Helps remove scalp sebum, improve scalp troubles, relieve scalp itching, improve dead skin, and recharge moisture. Free of cell fate surfactants, free of silicone/artificial colorants, gentle acidic formula, skin irritation test completed, obtained German Dermatest Excellent Grade, obtained vegan certification from the Korea agency of Vegan Certification and Services. Starting with the harmony of dewy grass and refreshing apple scent, it offers a fragrance that finishes with a calm woody note as if the soil dries up in the sunlight.
Featured ingredients
With a formula that contains 3 types of hyaluronic acid skincare ingredients, it helps absorb excess oil and provides ample moisture. The formula contains various skincare ingredients with different molecular weights of 3 types of hyaluronic acid and is formulated to strengthen scalp moisture barrier and scalp foundation. It showcases professional scalp skincare with customized complex™ for various scalp concerns.
How to use
After thoroughly wetting the hair and scalp with warm water, apply an adequate amount evenly to the hair and scalp, massage, and then rinse thoroughly with water.
More Info
- Free 30-Day Returns
- Full Refund for Damaged or Incorrect Items
- Guaranteed Delivery or Money Back
- Secure Checkout & Fast Support
Why we love it
Provides a moisture-rich hyaluronic acid deep cleanse. Shows a user satisfaction of 96.7%, scalp moisturizing of 100%, scalp refreshment of 96.7%. The moment you massage with the shampoo, the tight texture adheres to the scalp and sticks and slides. Improves the moisture barrier with a rich hyaluronic acid ampoule formula. It shows 100% satisfaction with rich foam and softness, and 96.7% satisfaction with dense foam. Shows 93.3% satisfaction with alleviation of hair loss symptoms. Helps remove scalp sebum, improve scalp troubles, relieve scalp itching, improve dead skin, and recharge moisture. Free of cell fate surfactants, free of silicone/artificial colorants, gentle acidic formula, skin irritation test completed, obtained German Dermatest Excellent Grade, obtained vegan certification from the Korea agency of Vegan Certification and Services. Starting with the harmony of dewy grass and refreshing apple scent, it offers a fragrance that finishes with a calm woody note as if the soil dries up in the sunlight.
Featured ingredients
With a formula that contains 3 types of hyaluronic acid skincare ingredients, it helps absorb excess oil and provides ample moisture. The formula contains various skincare ingredients with different molecular weights of 3 types of hyaluronic acid and is formulated to strengthen scalp moisture barrier and scalp foundation. It showcases professional scalp skincare with customized complex™ for various scalp concerns.
How to use
After thoroughly wetting the hair and scalp with warm water, apply an adequate amount evenly to the hair and scalp, massage, and then rinse thoroughly with water.
More Info
Why we love it
Provides a moisture-rich hyaluronic acid deep cleanse. Shows a user satisfaction of 96.7%, scalp moisturizing of 100%, scalp refreshment of 96.7%. The moment you massage with the shampoo, the tight texture adheres to the scalp and sticks and slides. Improves the moisture barrier with a rich hyaluronic acid ampoule formula. It shows 100% satisfaction with rich foam and softness, and 96.7% satisfaction with dense foam. Shows 93.3% satisfaction with alleviation of hair loss symptoms. Helps remove scalp sebum, improve scalp troubles, relieve scalp itching, improve dead skin, and recharge moisture. Free of cell fate surfactants, free of silicone/artificial colorants, gentle acidic formula, skin irritation test completed, obtained German Dermatest Excellent Grade, obtained vegan certification from the Korea agency of Vegan Certification and Services. Starting with the harmony of dewy grass and refreshing apple scent, it offers a fragrance that finishes with a calm woody note as if the soil dries up in the sunlight.
Featured ingredients
With a formula that contains 3 types of hyaluronic acid skincare ingredients, it helps absorb excess oil and provides ample moisture. The formula contains various skincare ingredients with different molecular weights of 3 types of hyaluronic acid and is formulated to strengthen scalp moisture barrier and scalp foundation. It showcases professional scalp skincare with customized complex™ for various scalp concerns.
How to use
After thoroughly wetting the hair and scalp with warm water, apply an adequate amount evenly to the hair and scalp, massage, and then rinse thoroughly with water.
More Info
- Content volume or weight: 330ml+100ml
- Ideal for: For all hair types (unisex)
- Expiration date (or expiration date after opening): 36 months
- How to Use: Wet your hair and scalp sufficiently with lukewarm water and apply an appropriate amount of the formula to the entire hair and scalp. Gently massage and rinse thoroughly with lukewarm water.
- Cosmetics manufacturers, cosmetics responsible distributors, and customized cosmetics sellers: Manufacturer and Distributor: LG Household & Health Care
- Country of Manufacture: South Korea
- Ingredients: Water, Sodium C14-16 Olefin Sulfonate, Glycerin, Disodium Cocoyl Glutamate, Cocamidopropyl Betaine, Gluconolactone, Sodium Cocoyl Glutamate, Climbazole, Menthol, Panthenol, Salicylic Acid, Niacinamide, Kaolin, Ascorbic Acid, Hydrolyzed Hyaluronic Acid, Hydrolyzed Sodium Hyaluronate, Sodium Hyaluronate, Madecassoside, Rosmarinus Officinalis (Rosemary) Extract, Acrylates/C10-30 Alkyl Acrylate Crosspolymer, Peat Extract, Serine, Lactococcus Ferment Lysate, Inulin, Tocopherol, Biotin, Ceramide NP, Eucalyptus Globulus Leaf Extract, Yeast Extract, Mentha Arvensis Leaf Extract, Centella Asiatica Leaf Extract, Saccharomyces Cerevisiae Extract, Beta-Glucan, Bifida Ferment Lysate, Caprylyl Glycol, Polyquaternium-7, Cocamide MEA, Polyquaternium-10, Potassium Hydroxide, Sodium Chloride, Tetrasodium EDTA, Citric Acid, Methylpropanediol, Butylene Glycol, Hexylene Glycol, Coco-glucoside, Glycine Soja (Soybean) Oil, Glyceryl Oleate, Ethanol, Pentylene Glycol, 1,2-Hexanediol, Lactobacillus Ferment Lysate, Ethylhexylglycerin, Sodium Benzoate, Fragrance, Limonene, Linalool, Citronellol, Geraniol, Hydroxycitronellal, Citral
- MFDS Evaluation of Functional Cosmetics: Completion of functional cosmetics review (or report) according to the Cosmetics Act
- Precautions when using: 1. Consult a specialist if you have abnormal symptoms or side effects such as a skin rash, swelling, or itchiness during use or from exposure to direct sunlight after use. 2. Do not use on wounds or other affected areas. 3. Storage and handling instructions a. Keep out of reach of children. b) Keep away from direct sunlight. 4. If the content gets into your eyes, wash it off immediately. 5. Rinse thoroughly after use as it may cause discoloration or loss of hair.
- Quality Assurance Standard: For a defective item, it is subject to compensation in accordance with the Consumer Dispute Settlement Standards announced by he Fair Trade Committee.
Processing Time
- We process and ship orders Monday through Friday, excluding holidays.
- Most orders are processed within 1–3 business days, depending on product availability.
- Processing time does not include delivery time, which varies based on your location and the product’s shipping origin.
Shipping Coverage
We currently ship to addresses within the United States only.
Products may ship from:
- Our U.S. warehouses, or
- Our international fulfillment centers (including Korea, Japan, China, Australia, Mexico, Canada, the United Kingdom, and the EU).
Each product page clearly displays the “Ships From” location before checkout.
Shipping Methods & Estimated Delivery
| Shipping Method | Estimated Delivery | Cost |
|---|---|---|
| Free Shipping (US) | 5–10 business days | Free, available on eligible items |
| Standard Shipping (US to US by Item) | 5–10 business days | $5.95 for the first item, $3.00 each additional |
| Standard Shipping (From US Warehouse by Weight) | 3–7 business days | Starts at $5.95, increasing by $2 for every additional 4 oz (0.25 lb) up to 1 lb, then by $4 for each additional pound beyond 1 lb. |
| Extended Delivery (Ships from Overseas Warehouse) | 10–20 business days | $14.50 for the first item, $2.00 each additional |
Shipping costs vary by product weight, quantity and origin. Exact rates and delivery estimates are displayed on each product page and confirmed during checkout.
Free Shipping
We offer free standard shipping on select products or during promotional periods. Availability of free shipping will be displayed on the product page and at checkout.
Carriers
We primarily use USPS and UPS for U.S. deliveries. Items shipped from international warehouses may be handled by partner carriers depending on the country of origin.
Import Duties & Taxes
All import duties and taxes for goods imported into the United States are included in the product price. There are no hidden fees or additional charges at checkout.
Tracking & Notifications
Every order is fully trackable. You will receive a tracking number via email once your order ships. If your order ships in multiple packages, each package will have its own tracking number. If you don’t receive a shipping confirmation immediately, your order is still being processed and will arrive within the estimated timeframe shown at checkout.
You can track your shipment anytime using the Track Your Order page on our website.
Order Changes & Cancellations
If you need to modify or cancel an order, please contact our customer support team as soon as possible. Orders can only be canceled before they ship. Once shipped, cancellations are not possible, but you may request a return after the item is delivered.
Contact: support@ibspot.com
Item Not Received
If your tracking number shows “Delivered” but you haven’t received your package:
- Check with your local USPS or UPS office.
- Confirm that the shipping address provided was correct.
- If the issue remains unresolved, contact support@ibspot.com for assistance.
Damaged or Lost Parcels
If your package arrives damaged or fails to arrive, please contact us immediately. For deliveries to P.O. boxes, ibspot is not responsible for damage caused by weather, temperature, or theft.
Customer Support
For any questions about shipping, tracking, or delivery, our customer support team is here to help.
Email: support@ibspot.com
We’re always happy to help.
Please read our policy carefully before making a purchase.
We aim to ensure every customer has a smooth and transparent experience with ibspot.com.
Order Cancellation Policy
Customers may request to cancel an order before it has been shipped.
Once the package has been shipped, cancellations are no longer possible; however, you may still request a return after receiving your order.
How to Request a Cancellation
You can contact us through:
- Email: support@ibspot.com
- Contact Form: Submit a request through our Contact Us page
Please submit your cancellation request as soon as possible after placing the order to allow us to process it before shipment.
Return Policy
We accept returns for most items within 30 days of delivery for a full refund.
To be eligible for a return:
- The item must be unused, in the same condition as received, and in its original packaging.
- A tracking number must be provided to confirm the return shipment.
Non-Returnable Items
Certain products cannot be returned, including:
- Perishable goods (for example, food, flowers, newspapers, magazines)
- Intimate or sanitary goods
- Hazardous materials or flammable liquids/gases
- Gift cards
- Downloadable software
- Some health and personal care items
Partial Refunds (If Applicable)
Partial refunds may be granted in specific situations, such as:
- Books with obvious signs of use
- Opened CDs, DVDs, software, or vinyl records
- Items not in their original condition, damaged, or missing parts not due to our error
- Items returned more than 30 days after delivery
How to Return an Item
To initiate a return, please contact us at support@ibspot.com with your order number and details about the product you wish to return.
Our team will provide you with return instructions and a prepaid return label.
Shipping Cost for Returns
Please contact us before returning any item.
We will provide a free return shipping label.
If a return is sent back without prior contact or without our provided label, we cannot be held responsible for return shipping costs.
For items valued over $75, we recommend using a trackable shipping service or purchasing shipping insurance.
We cannot guarantee that we will receive your returned item if shipped independently.
Refund Processing
Once your return is received and inspected:
- In-store returns are refunded to the original form of payment or issued as a gift card.
- Mail-in returns using our prepaid label are refunded to the original payment method within 3–5 business days after we receive your return.
Please allow:
- 5–7 business days for the return to reach our Returns Center.
- An additional 3–10 business days for your bank to post the refund to your account.
Damages, Issues & Claims
Please inspect your order immediately upon receipt.
If you receive a defective, damaged, or incorrect item, contact us right away at support@ibspot.com.
We’ll evaluate the issue promptly and make it right.
Product Claims
Before purchasing, please review product details carefully.
If there is a problem with your order upon arrival, visit our Support Center or contact us directly to arrange return shipping or replacement.
Exchanges
We do not process direct exchanges.
The fastest way to get what you need is to return the original item and place a new order once your return is accepted.
Return Address
IBSPOT Return Center
15 Sawmill Ln
Dover Plains, NY 12522
United States
Customer Support
Our support team is available 24/7 to assist with cancellations, returns, or general inquiries.
Email: support@ibspot.com
Contact Form: Contact Us page
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