zmart RAYKUBE M5 Tuya BLE Smart Fingerprint Authentication Door Lock, Digital, Electronic Lock, Password, Keys, IC Card, Smartlife, Tuya App Unlock, Smart Door Lock, Electronic Fingerprint
$94.51
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- M5 Installation Tutorial & App Usage Tutorial Product Specifications Model: M5 Battery Type: 4 AA batteries (Note: Not included in the package) Fingerprint Recognition Method: Semiconductor fingerprint recognition Fingerprint Recognition Capacity: 50 sheets Compatible Door Thickness: 28~50mm Emergency Power Supply: USB charging port (Type C) Product Material: Aluminum alloy + zinc alloy Unlocking Methods: Fingerprint, password, Tuya Bluetooth, IC card, temporary password, mechanical key
- Features: Unlock method: Tuya app/Fingerprint recognition/IC card/Password/Key unlock Tuya app remote control, Bluetooth connection, convenient and fast. Supports remote temporary password settings. Supports anti-peeping lock unlocking with virtual password. Free in and out with passageway mode. Can be used with mechanical key and emergency power (USB) even if the door lock power is off. Suitable for left and right doors, compatible with door thickness 28~50mm
- Other: Passage mode allows free entry and exit. Ergonomic function selection feature. By fixing the door in its open or closed state, it eliminates the hassle of frequently locking and unlocking. Remote unlock with temporary password via Tuya app with Bluetooth connection. Easy to connect and power-saving. When going out, you can generate a temporary password using the Tuya app to unlock. Network status, abnormal alarm, power reminder, record query, remote unlock
- - Add temporary users and set up fingerprints, card, or password within a specific period. After the period expires, the temporary user will automatically be disabled. - Purchase the B4 Gateway option to add a gateway and connect to Wi-Fi, enabling Tuya WiFi remote unlocking. - Semiconductor fingerprint recognition for a second unlock without waiting - LED digital display screen for virtual password unlocking - Clear operation instructions displayed in any lighting environment, making it easy to operate. The virtual password feature is designed to prevent snooping and password leakage. - Metal key emergency unlocking
- Free 30-Day Returns
- Full Refund for Damaged or Incorrect Items
- Guaranteed Delivery or Money Back
- Secure Checkout & Fast Support
- M5 Installation Tutorial & App Usage Tutorial Product Specifications Model: M5 Battery Type: 4 AA batteries (Note: Not included in the package) Fingerprint Recognition Method: Semiconductor fingerprint recognition Fingerprint Recognition Capacity: 50 sheets Compatible Door Thickness: 28~50mm Emergency Power Supply: USB charging port (Type C) Product Material: Aluminum alloy + zinc alloy Unlocking Methods: Fingerprint, password, Tuya Bluetooth, IC card, temporary password, mechanical key
- Features: Unlock method: Tuya app/Fingerprint recognition/IC card/Password/Key unlock Tuya app remote control, Bluetooth connection, convenient and fast. Supports remote temporary password settings. Supports anti-peeping lock unlocking with virtual password. Free in and out with passageway mode. Can be used with mechanical key and emergency power (USB) even if the door lock power is off. Suitable for left and right doors, compatible with door thickness 28~50mm
- Other: Passage mode allows free entry and exit. Ergonomic function selection feature. By fixing the door in its open or closed state, it eliminates the hassle of frequently locking and unlocking. Remote unlock with temporary password via Tuya app with Bluetooth connection. Easy to connect and power-saving. When going out, you can generate a temporary password using the Tuya app to unlock. Network status, abnormal alarm, power reminder, record query, remote unlock
- - Add temporary users and set up fingerprints, card, or password within a specific period. After the period expires, the temporary user will automatically be disabled. - Purchase the B4 Gateway option to add a gateway and connect to Wi-Fi, enabling Tuya WiFi remote unlocking. - Semiconductor fingerprint recognition for a second unlock without waiting - LED digital display screen for virtual password unlocking - Clear operation instructions displayed in any lighting environment, making it easy to operate. The virtual password feature is designed to prevent snooping and password leakage. - Metal key emergency unlocking
& Application Tutorials
Product Specifications
Model: M5
Battery type: 4 x AAA batteries (Note: not included in the package)
Fingerprint authentication method: Semiconductor fingerprint identification
Number of Fingerprint Identification Pages: 50
Compatible door thickness: 1.1-2.0 inches (28-50
Emergency Power Supply: USB charging port (type C).
Product material: Aluminum alloy + zinc alloy
Unlock method: fingerprint, password, tuya Bluetooth, IC card, temporary password, mechanical key
Features
Unlock method: Tuya app, fingerprint authentication, IC card, password, key unlock
Tuya App Remote Control, Bluetooth Connection, Convenient and Fast
Support remote temporary password setting
Support virtual password anti-prying unlock
Entry and exit freely with passage mode.
Mechanical keys and emergency power supply (USB) can be used even if the door lock runs out.
Fits left and right doors and fits door thickness 28-50mm
Miscellaneous
Entry and exit freely with passage mode.
Ergonomic function selection Eliminates the hassle of frequent opening and closing by locking the door in place.
Remote unlock with temporary password in Tuya App
Bluetooth Connectivity Easy to connect, power saving
You can use Tuya App to generate a temporary password and unlock it.
Network status, abnormal alarm, power reminder, record query, remote unlock
Limited Time User
Add a temporary user to set fingerprint, card and password within a certain period of time. After a period of time, the temporary user will automatically disable it.
Purchase the B4 gateway option to add a gateway and connect to Wi-Fi to enable Tuya WiFi remote unlock.
Second unlock with semiconductor fingerprint authentication without waiting.
Unlock virtual password with LED digital display screen
Operation instructions are clearly displayed and easy to operate in any lighting environment. Virtual password function is designed to prevent prying eyes and prevent password leakage.
Metal Key Emergency Unlock
Don't be bothered if the battery runs out.
Multiple preparations for mechanical keys
Powered by 4 AAA batteries
Long battery life of approximately 8 months.
If the power is off and the door is locked, you can use the power bank as an emergency power source to open the door.
Easy to replace in 10 minutes.
Installation Guide
What You Get
1 x Front Panel
1 x Rear Panel
1 x 60/70 mm latch
2 x Mechanical keys
1 x Screw Kit
1 x English Manual
3 x IC Card
FAQ
Q1: What should I do if the fingerprints are not recognized correctly?
When adding fingerprints, input from different angles or add other fingerprints as a backup for increased recognition accuracy.
We also have backup unlock your IC card, password, etc. With triple protection, you don't have to worry about the door cannot open.
Q2: How many fingerprints can I register?
Fingerprint Registration Possible: 50
Passcode Registration Possible: 100
Number of IC Card Registrations: 100
Number of user registrations: 250
Q3:Can I connect to Wi-Fi?
Bluetooth version. Need to add a Gateway B4 to connect to Wi-Fi. Please order optional M5 and B4 to connect to Wi-Fi.
Q4: Can I unlock the remote?
Yes, you can unlock the remote. You can remotely unlock without network connection by generating a temporary password in the app.
Q5: Can I connect to Alexa or Google Assistant?
No, except for some Tuya models, most Tuya smart locks can't connect with Alexa or Google Assistant.
Q6: How long is the battery life? Need to change frequently?
This product runs on 4 alkaline batteries. Please use alkaline batteries (Do not use rechargeable AAA batteries). With new batteries, you can unlock 1,500-2,000 times, usually last about 4-6 months, no need to replace frequently. When the battery is low, the lock will display a battery warning alert, so please replace the battery immediately.
Q7: How can I open the door when the smart lock runs out?
Method 1: Use the spare mechanical key to unlock the door.
Method 2: There is a Type-C port on the front panel of the smart lock. Power bank can be used to supply emergency power for unlocking.
Q8: Is it waterproof? Can it be used outdoors or in direct sunlight?
No, it is not waterproof. This lock is designed for indoor use only and must be installed in a covered doorway. Avoid prolonged exposure to direct sunlight or rain.
Q9: What is the operating temperature range?
It will work normally in a temperature range of -20℃ to 50℃.
Q10: How thick is the right door?
Suitable for door thickness between 28-50mm
There may be some damage to the packaging.
Processing Time
- We process and ship orders Monday through Friday, excluding holidays.
- Most orders are processed within 1–3 business days, depending on product availability.
- Processing time does not include delivery time, which varies based on your location and the product’s shipping origin.
Shipping Coverage
We currently ship to addresses within the United States only.
Products may ship from:
- Our U.S. warehouses, or
- Our international fulfillment centers (including Korea, Japan, China, Australia, Mexico, Canada, the United Kingdom, and the EU).
Each product page clearly displays the “Ships From” location before checkout.
Shipping Methods & Estimated Delivery
| Shipping Method | Estimated Delivery | Cost |
|---|---|---|
| Free Shipping (US) | 5–10 business days | Free, available on eligible items |
| Standard Shipping (US to US by Item) | 5–10 business days | $5.95 for the first item, $3.00 each additional |
| Standard Shipping (From US Warehouse by Weight) | 3–7 business days | Starts at $5.95, increasing by $2 for every additional 4 oz (0.25 lb) up to 1 lb, then by $4 for each additional pound beyond 1 lb. |
| Extended Delivery (Ships from Overseas Warehouse) | 10–20 business days | $14.99 for the first item, $2.00 each additional |
Shipping costs vary by product weight, quantity and origin. Exact rates and delivery estimates are displayed on each product page and confirmed during checkout.
Free Shipping
We offer free standard shipping on select products or during promotional periods. Availability of free shipping will be displayed on the product page and at checkout.
Carriers
We primarily use USPS and UPS for U.S. deliveries. Items shipped from international warehouses may be handled by partner carriers depending on the country of origin.
Import Duties & Taxes
All import duties and taxes for goods imported into the United States are included in the product price. There are no hidden fees or additional charges at checkout.
Tracking & Notifications
Every order is fully trackable. You will receive a tracking number via email once your order ships. If your order ships in multiple packages, each package will have its own tracking number. If you don’t receive a shipping confirmation immediately, your order is still being processed and will arrive within the estimated timeframe shown at checkout.
You can track your shipment anytime using the Track Your Order page on our website.
Order Changes & Cancellations
If you need to modify or cancel an order, please contact our customer support team as soon as possible. Orders can only be canceled before they ship. Once shipped, cancellations are not possible, but you may request a return after the item is delivered.
Contact: support@ibspot.com
Item Not Received
If your tracking number shows “Delivered” but you haven’t received your package:
- Check with your local USPS or UPS office.
- Confirm that the shipping address provided was correct.
- If the issue remains unresolved, contact support@ibspot.com for assistance.
Damaged or Lost Parcels
If your package arrives damaged or fails to arrive, please contact us immediately. For deliveries to P.O. boxes, ibspot is not responsible for damage caused by weather, temperature, or theft.
Customer Support
For any questions about shipping, tracking, or delivery, our customer support team is here to help.
Email: support@ibspot.com
We’re always happy to help.
Please read our policy carefully before making a purchase.
We aim to ensure every customer has a smooth and transparent experience with ibspot.com.
Order Cancellation Policy
Customers may request to cancel an order before it has been shipped.
Once the package has been shipped, cancellations are no longer possible; however, you may still request a return after receiving your order.
How to Request a Cancellation
You can contact us through:
- Email: support@ibspot.com
- Contact Form: Submit a request through our Contact Us page
Please submit your cancellation request as soon as possible after placing the order to allow us to process it before shipment.
Return Policy
We accept returns for most items within 30 days of delivery for a full refund.
To be eligible for a return:
- The item must be unused, in the same condition as received, and in its original packaging.
- A tracking number must be provided to confirm the return shipment.
Non-Returnable Items
Certain products cannot be returned, including:
- Perishable goods (for example, food, flowers, newspapers, magazines)
- Intimate or sanitary goods
- Hazardous materials or flammable liquids/gases
- Gift cards
- Downloadable software
- Some health and personal care items
Partial Refunds (If Applicable)
Partial refunds may be granted in specific situations, such as:
- Books with obvious signs of use
- Opened CDs, DVDs, software, or vinyl records
- Items not in their original condition, damaged, or missing parts not due to our error
- Items returned more than 30 days after delivery
How to Return an Item
To initiate a return, please contact us at support@ibspot.com with your order number and details about the product you wish to return.
Our team will provide you with return instructions and a prepaid return label.
Shipping Cost for Returns
Please contact us before returning any item.
We may provide a return shipping label for your return. If the return is due to our error, such as receiving the wrong item, a damaged item, or a defective product, we will cover the return shipping cost.
If the return is due to the customer’s reason, such as ordering the wrong item, changing your mind, or no longer needing the item, the original shipping fee and the return label fee will be deducted from your refund amount.
If a return is sent back without prior contact or without using our provided label, we cannot be held responsible for any return shipping costs or delivery issues.
For items valued over $75, we recommend using a trackable shipping service or purchasing shipping insurance.
We cannot guarantee that we will receive your returned item if shipped independently.
Refund Processing
Once your return is received and inspected:
- In-store returns are refunded to the original form of payment or issued as a gift card.
- Mail-in returns using our prepaid label are refunded to the original payment method within 3–5 business days after we receive your return.
Please allow:
- 5–7 business days for the return to reach our Returns Center.
- An additional 3–10 business days for your bank to post the refund to your account.
Damages, Issues & Claims
Please inspect your order immediately upon receipt.
If you receive a defective, damaged, or incorrect item, contact us right away at support@ibspot.com.
We’ll evaluate the issue promptly and make it right.
Product Claims
Before purchasing, please review product details carefully.
If there is a problem with your order upon arrival, visit our Support Center or contact us directly to arrange return shipping or replacement.
Exchanges
We do not process direct exchanges.
The fastest way to get what you need is to return the original item and place a new order once your return is accepted.
Return Address
IBSPOT Return Center
15 Sawmill Ln
Dover Plains, NY 12522
United States
Customer Support
Our support team is available 24/7 to assist with cancellations, returns, or general inquiries.
Email: support@ibspot.com
Contact Form: Contact Us page
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