Watflow Flow Switch for Sundance Spa, Jacuzzi Hot Tub and Sweetwater Spas, Flow Switch Replacement for Q-12DS-C2, Replace Part# 2560-040
$48.59
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- Universal compatibility with major brands: Replaces part 2560-040 (Q12DS-C2) and is compatible with Sweetwater, Jacuzzi, and Sundance hot tubs across a wide range of models and production years.
- Suitable Models: 09/2020+ 680 Series / 03/2020+ 780 Series, 04/2017+ 780 Dover / 10/2016+ 980 Series: Kingston, Claremont / 2016+ 880 Series: Maxxus, Aspen, Optima, Cameo, Altamar, Marin, Capri / 2013-03/2017 780 Montclair / 2011+ Select Series: Constance, Victoria / 2008-03/2017 780 Series: Camden, Certa, Chelsee, Hamilton, Hamilton (circ pump) / Hartford (circ pump), Burlington (circ pump) / 2007-2012 680 Hartford, Hawthorne Models equipped with a Circ Pump / 2007 Hamilton
- Quick DIY replacement: Replaces the old flow switch quickly to minimize downtime and service calls. Model compatibility notes: See “Compatible Models” for Sundance, Sweetwater, and Jacuzzi spas across various years. Please review the product description for a detailed compatibility list.
- Clear fault resolution: Spa flow switch helps clear FL1 and FL2 error messages. Transparent housing tee design makes debris visible for quick inspection and troubleshooting.
- Robust interfaces: 3/4" barb inlet and 3/8" barb side ports for easy installation and secure sealing. Curl-ed finger connectors: Comes with curled finger terminals for compatible models; note: not suitable for 800/850-series spas that use square finger connections.
- Universal compatibility with major brands: Replaces part 2560-040 (Q12DS-C2) and is compatible with Sweetwater, Jacuzzi, and Sundance hot tubs across a wide range of models and production years.
- Suitable Models: 09/2020+ 680 Series / 03/2020+ 780 Series, 04/2017+ 780 Dover / 10/2016+ 980 Series: Kingston, Claremont / 2016+ 880 Series: Maxxus, Aspen, Optima, Cameo, Altamar, Marin, Capri / 2013-03/2017 780 Montclair / 2011+ Select Series: Constance, Victoria / 2008-03/2017 780 Series: Camden, Certa, Chelsee, Hamilton, Hamilton (circ pump) / Hartford (circ pump), Burlington (circ pump) / 2007-2012 680 Hartford, Hawthorne Models equipped with a Circ Pump / 2007 Hamilton
- Quick DIY replacement: Replaces the old flow switch quickly to minimize downtime and service calls. Model compatibility notes: See “Compatible Models” for Sundance, Sweetwater, and Jacuzzi spas across various years. Please review the product description for a detailed compatibility list.
- Clear fault resolution: Spa flow switch helps clear FL1 and FL2 error messages. Transparent housing tee design makes debris visible for quick inspection and troubleshooting.
- Robust interfaces: 3/4" barb inlet and 3/8" barb side ports for easy installation and secure sealing. Curl-ed finger connectors: Comes with curled finger terminals for compatible models; note: not suitable for 800/850-series spas that use square finger connections.
Upgrade your hot tub’s flow sensing with the Watflow Flow Switch Replacement Kit (Part 2560-040, Q12DS-C2). This kit is designed to be compatible with a broad spectrum of Sundance, Jacuzzi, and Sweetwater spas, including many models produced from 2003 through 2020+.
The kit features a 3/4" barb inlet and 3/8" barb outlets for versatile plumbing connections and is designed to help you clear FL1/FL2 diagnostic codes quickly.
The included curled finger connectors are suitable for many models, but please note that models with square finger connections (such as certain 800/850-series) are not compatible. A transparent housing tee provides easy viewing of flow and debris, aiding in diagnostics.
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| Shipping Method | Estimated Delivery | Cost |
|---|---|---|
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15 Sawmill Ln
Dover Plains, NY 12522
United States
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