VT Reedle Shot 1000 2Step Mask Sheet 1ea - VT Reedle Shot 1000 2Step Mask Sheet 1ea
$20.11
- $14.50 shipping from South Korea View details
-
Arrives
Why we love it
Reedle Shot provides high-end synergy immediately. It is a product that helps absorb skin care active ingredients and wake up the skin while adding the calming effect of cica. Reedle Shot is a low-irritant product that has passed a skin primary irritation test, and it provides powerful boosting to small areas with a high concentration of cica. It concentrates on enhancing local areas of the skin with a high concentration of Cica Reedle. Vegan Made of biodegradable ultrafine fabric, it adheres softly and firmly, delivering a dense, high-nutrient, high-moisturizing essence that provides nutrition and radiance to small areas of the skin as well as to the rest of the skin. Vegan certified, biodegradable certified fabric, high adhesion high-density fabric, and moisture ultrafine fabric. It is a low-irritant product that has passed a skin primary irritation test. The tingling sensation is seamless and inherent to the product as it absorbs and delivers nutrients. Ideal for anyone who wants to: enhance absorption of skincare products, discover at-home skincare yet with the efficacy of a professional treatment, improve overall skin conditions without hurting pocketbook, and stop trying products in vain.
Featured ingredients
CICA REEDLE™ helps with skin absorption by containing micro-sized mineral-derived particles, allowing for 14 times thinner absorption than pores and delicately stimulates the skin and helps with skin absorption, resulting in smooth skin condition. Delicately designed microsized CICA Reedle™ encourages more efficient absorption to revitalize fundamental strengths of your own skin for a firmer youthful look.
How to use
1. After evening cleansing, take an appropriate amount of STEP1 Reedle Shot and spread it on your face. 2. After absorbing 1 Reedle Shot, open STEP2 Reedle Shot Mask and attach it to the skin. 3. After resting for about 10–20 minutes, remove the mask sheet and lightly pat the remaining essence on the skin to absorb it.
More Info
[Pore Control / Adhesion]
VT Reedle Shot 1000
2-Step Mask Sheet 1ea
Why we love it
VT Reedle Shot® 1000
Right after applying the VT Reedle Shot®
High-end synergy boosting
Two-step deep care condition
Won 204 times at BEST COSME: Accumulated number of winning as
VT brand and products (In-company investigation: Jan. 2014 – Jun. 2024)
Awaken inner skin energy
instead of just targeting
the surface
CICA REEDLE™, a mineral-based microsized fine
particle that helps with skin absorption.
By utilizing the Physical Derma Delivery System,
which is 14 times thinner than a pore, it enhances absorption.
Through gentle stimulation of the skin, it enhances effective
product absorption, promoting healthy skin condition.
CICA REEDLE™: Silica,
Centella asiatica extract
Pore size:
Approx. 220 µm
Featured ingredients
-
CICA REEDLE™ helps with the
absorption of active ingredients -
Delivers CICA REEDLE™
to skin
- Provides healthy skin condition
1) Stratum corneum *CICA REEDLE™: Silica, Centella asiatica extract
*Limited to ingredient characteristics only.
*The image is for customer understanding only and is limited to the stratum corneum.
Even more special
with CICA REEDLE™
Enhanced by VT’s unique technology
VT special care helps in the absorption of
active skincare ingredients to activate
and soothe the skin with cica.
- Cica
-
Intense Plasma
Activation(IPA)
Technology
-
99%
mineral-based
silica -
VA
SYSTEM -
CICA REEDLE™
completed CICA REEDLE™: Silica,
Centella asiatica extract
What is the VA System?
The purified silica is heated
with decompressed cica,
allowing it to be absorbed into
fine pores and hollow areas.
The CICA REEDLE™ ingredient in
Reedle Shot features the
VT’ sunique Centella asiatica extract,
refined through a specialized process
that gives the product its light brown color.
What is IPA Technology?
The IPA (Intense Plasma Activation),
a unique VT technology applied
for patent, is incorporated to the last
step of Cica Reedle production
process to enhance skin compatibility.
*Completed patent application and waiting
for patent registration. The product description is
limited to the patent application form.
(Patent Application No.: 10-2024-0035083)
*Limited to ingredient characteristics only.
The Reedle Shot® 1000 contains high content of CICA REEDLE™
for intensive boosting of specific skin parts.
- CICA REEDLETM
- Panax ginseng root extract
- Gold
- Ceramide NP
- Amino acid complex
- Hydrolyzed elastin
- Water-soluble Proteoglycan
*Primary skin irritation test with VT Reedle Shot 1000
Testing agency: SKINMED Clinical Trials Center Co., Ltd. / Testing period: Aug 21–23, 2023 /
No. of subjects: 30 healthy adults between ages 20–60 years old
The biodegradable ultrafine fabric gently yet firmly adheres
to the skin, delivering a highly nourishing, moisturizing, and
firming essence. The Reedle Shot Deep Mask provides
nourishing and glowing effects on skin, including areas that
has complete intensive care.
-
CICA
REEDLETM -
5GF
Complex -
Conditioned human
umbilical mesenchymal stem
cell media extract
*CICA REEDLE™: Silica, Centella asiatica extract
*Amino acid complex: Glycine, Serine, Glutamic acid, Aspartic acid, Leucine, Alanine, Lysine, Arginine, Tyrosine,
Methyl Analnine, Threonine, Proline, Valine, Isoleucine, Histidine, Methionine, Systeine
*5GF Complex: sh-Polypeptide-22, sh-Oligopeptide-1, sh-Polypeptide-1, sh-Oligopeptide-2, sh-Polypeptide-3
-
Reedle Shot®
Deep Mask Fabric -
Certified vegan and biodegradable fabric
High adhesion and high density fabric
Ultrafine moisturizing fabric
The stinging feeling occurs when the product is
being absorbed into the skin to supply nutrition.
*The intensity varies depending on the Reedle Shot® number
How to use
-
1) After cleansing in the evening, take an adequate amount of
Step 1 Reedle Shot and apply evenly on the face. -
2) Once the Step 1 Reedle Shot is absorbed,
open the Step 2 Reedle Shot mask and apply on the skin. -
3) Leave it for about 10–20 min and then remove the sheet mask.
Lightly pat the remaining essence on the skin for better absorption.
-
Mild Reedle Shot 50
#AllDay
MildCare -
Reedle Shot 100
#Daily
Care -
Reedle Shot 300
#Every3Day
sIntensiveCare
-
Reedle Shot 700
#Every7Days
SpecialCare -
Reedle Shot 1000
#Every 7Days
StrongCare
- Free 30-Day Returns
- Full Refund for Damaged or Incorrect Items
- Guaranteed Delivery or Money Back
- Secure Checkout & Fast Support
Why we love it
Reedle Shot provides high-end synergy immediately. It is a product that helps absorb skin care active ingredients and wake up the skin while adding the calming effect of cica. Reedle Shot is a low-irritant product that has passed a skin primary irritation test, and it provides powerful boosting to small areas with a high concentration of cica. It concentrates on enhancing local areas of the skin with a high concentration of Cica Reedle. Vegan Made of biodegradable ultrafine fabric, it adheres softly and firmly, delivering a dense, high-nutrient, high-moisturizing essence that provides nutrition and radiance to small areas of the skin as well as to the rest of the skin. Vegan certified, biodegradable certified fabric, high adhesion high-density fabric, and moisture ultrafine fabric. It is a low-irritant product that has passed a skin primary irritation test. The tingling sensation is seamless and inherent to the product as it absorbs and delivers nutrients. Ideal for anyone who wants to: enhance absorption of skincare products, discover at-home skincare yet with the efficacy of a professional treatment, improve overall skin conditions without hurting pocketbook, and stop trying products in vain.
Featured ingredients
CICA REEDLE™ helps with skin absorption by containing micro-sized mineral-derived particles, allowing for 14 times thinner absorption than pores and delicately stimulates the skin and helps with skin absorption, resulting in smooth skin condition. Delicately designed microsized CICA Reedle™ encourages more efficient absorption to revitalize fundamental strengths of your own skin for a firmer youthful look.
How to use
1. After evening cleansing, take an appropriate amount of STEP1 Reedle Shot and spread it on your face. 2. After absorbing 1 Reedle Shot, open STEP2 Reedle Shot Mask and attach it to the skin. 3. After resting for about 10–20 minutes, remove the mask sheet and lightly pat the remaining essence on the skin to absorb it.
More Info
[Pore Control / Adhesion]
VT Reedle Shot 1000
2-Step Mask Sheet 1ea
Why we love it
VT Reedle Shot® 1000
Right after applying the VT Reedle Shot®
High-end synergy boosting
Two-step deep care condition
Won 204 times at BEST COSME: Accumulated number of winning as
VT brand and products (In-company investigation: Jan. 2014 – Jun. 2024)
Awaken inner skin energy
instead of just targeting
the surface
CICA REEDLE™, a mineral-based microsized fine
particle that helps with skin absorption.
By utilizing the Physical Derma Delivery System,
which is 14 times thinner than a pore, it enhances absorption.
Through gentle stimulation of the skin, it enhances effective
product absorption, promoting healthy skin condition.
CICA REEDLE™: Silica,
Centella asiatica extract
Pore size:
Approx. 220 µm
Featured ingredients
-
CICA REEDLE™ helps with the
absorption of active ingredients -
Delivers CICA REEDLE™
to skin
- Provides healthy skin condition
1) Stratum corneum *CICA REEDLE™: Silica, Centella asiatica extract
*Limited to ingredient characteristics only.
*The image is for customer understanding only and is limited to the stratum corneum.
Even more special
with CICA REEDLE™
Enhanced by VT’s unique technology
VT special care helps in the absorption of
active skincare ingredients to activate
and soothe the skin with cica.
- Cica
-
Intense Plasma
Activation(IPA)
Technology
-
99%
mineral-based
silica -
VA
SYSTEM -
CICA REEDLE™
completed CICA REEDLE™: Silica,
Centella asiatica extract
What is the VA System?
The purified silica is heated
with decompressed cica,
allowing it to be absorbed into
fine pores and hollow areas.
The CICA REEDLE™ ingredient in
Reedle Shot features the
VT’ sunique Centella asiatica extract,
refined through a specialized process
that gives the product its light brown color.
What is IPA Technology?
The IPA (Intense Plasma Activation),
a unique VT technology applied
for patent, is incorporated to the last
step of Cica Reedle production
process to enhance skin compatibility.
*Completed patent application and waiting
for patent registration. The product description is
limited to the patent application form.
(Patent Application No.: 10-2024-0035083)
*Limited to ingredient characteristics only.
The Reedle Shot® 1000 contains high content of CICA REEDLE™
for intensive boosting of specific skin parts.
- CICA REEDLETM
- Panax ginseng root extract
- Gold
- Ceramide NP
- Amino acid complex
- Hydrolyzed elastin
- Water-soluble Proteoglycan
*Primary skin irritation test with VT Reedle Shot 1000
Testing agency: SKINMED Clinical Trials Center Co., Ltd. / Testing period: Aug 21–23, 2023 /
No. of subjects: 30 healthy adults between ages 20–60 years old
The biodegradable ultrafine fabric gently yet firmly adheres
to the skin, delivering a highly nourishing, moisturizing, and
firming essence. The Reedle Shot Deep Mask provides
nourishing and glowing effects on skin, including areas that
has complete intensive care.
-
CICA
REEDLETM -
5GF
Complex -
Conditioned human
umbilical mesenchymal stem
cell media extract
*CICA REEDLE™: Silica, Centella asiatica extract
*Amino acid complex: Glycine, Serine, Glutamic acid, Aspartic acid, Leucine, Alanine, Lysine, Arginine, Tyrosine,
Methyl Analnine, Threonine, Proline, Valine, Isoleucine, Histidine, Methionine, Systeine
*5GF Complex: sh-Polypeptide-22, sh-Oligopeptide-1, sh-Polypeptide-1, sh-Oligopeptide-2, sh-Polypeptide-3
-
Reedle Shot®
Deep Mask Fabric -
Certified vegan and biodegradable fabric
High adhesion and high density fabric
Ultrafine moisturizing fabric
The stinging feeling occurs when the product is
being absorbed into the skin to supply nutrition.
*The intensity varies depending on the Reedle Shot® number
How to use
-
1) After cleansing in the evening, take an adequate amount of
Step 1 Reedle Shot and apply evenly on the face. -
2) Once the Step 1 Reedle Shot is absorbed,
open the Step 2 Reedle Shot mask and apply on the skin. -
3) Leave it for about 10–20 min and then remove the sheet mask.
Lightly pat the remaining essence on the skin for better absorption.
-
Mild Reedle Shot 50
#AllDay
MildCare -
Reedle Shot 100
#Daily
Care -
Reedle Shot 300
#Every3Day
sIntensiveCare
-
Reedle Shot 700
#Every7Days
SpecialCare -
Reedle Shot 1000
#Every 7Days
StrongCare
Why we love it
Reedle Shot provides high-end synergy immediately. It is a product that helps absorb skin care active ingredients and wake up the skin while adding the calming effect of cica. Reedle Shot is a low-irritant product that has passed a skin primary irritation test, and it provides powerful boosting to small areas with a high concentration of cica. It concentrates on enhancing local areas of the skin with a high concentration of Cica Reedle. Vegan Made of biodegradable ultrafine fabric, it adheres softly and firmly, delivering a dense, high-nutrient, high-moisturizing essence that provides nutrition and radiance to small areas of the skin as well as to the rest of the skin. Vegan certified, biodegradable certified fabric, high adhesion high-density fabric, and moisture ultrafine fabric. It is a low-irritant product that has passed a skin primary irritation test. The tingling sensation is seamless and inherent to the product as it absorbs and delivers nutrients. Ideal for anyone who wants to: enhance absorption of skincare products, discover at-home skincare yet with the efficacy of a professional treatment, improve overall skin conditions without hurting pocketbook, and stop trying products in vain.
Featured ingredients
CICA REEDLE™ helps with skin absorption by containing micro-sized mineral-derived particles, allowing for 14 times thinner absorption than pores and delicately stimulates the skin and helps with skin absorption, resulting in smooth skin condition. Delicately designed microsized CICA Reedle™ encourages more efficient absorption to revitalize fundamental strengths of your own skin for a firmer youthful look.
How to use
1. After evening cleansing, take an appropriate amount of STEP1 Reedle Shot and spread it on your face. 2. After absorbing 1 Reedle Shot, open STEP2 Reedle Shot Mask and attach it to the skin. 3. After resting for about 10–20 minutes, remove the mask sheet and lightly pat the remaining essence on the skin to absorb it.
More Info
[Pore Control / Adhesion]
VT Reedle Shot 1000
2-Step Mask Sheet 1ea
Why we love it
VT Reedle Shot® 1000
Right after applying the VT Reedle Shot®
High-end synergy boosting
Two-step deep care condition
Won 204 times at BEST COSME: Accumulated number of winning as
VT brand and products (In-company investigation: Jan. 2014 – Jun. 2024)
Awaken inner skin energy
instead of just targeting
the surface
CICA REEDLE™, a mineral-based microsized fine
particle that helps with skin absorption.
By utilizing the Physical Derma Delivery System,
which is 14 times thinner than a pore, it enhances absorption.
Through gentle stimulation of the skin, it enhances effective
product absorption, promoting healthy skin condition.
CICA REEDLE™: Silica,
Centella asiatica extract
Pore size:
Approx. 220 µm
Featured ingredients
-
CICA REEDLE™ helps with the
absorption of active ingredients -
Delivers CICA REEDLE™
to skin
- Provides healthy skin condition
1) Stratum corneum *CICA REEDLE™: Silica, Centella asiatica extract
*Limited to ingredient characteristics only.
*The image is for customer understanding only and is limited to the stratum corneum.
Even more special
with CICA REEDLE™
Enhanced by VT’s unique technology
VT special care helps in the absorption of
active skincare ingredients to activate
and soothe the skin with cica.
- Cica
-
Intense Plasma
Activation(IPA)
Technology
-
99%
mineral-based
silica -
VA
SYSTEM -
CICA REEDLE™
completed CICA REEDLE™: Silica,
Centella asiatica extract
What is the VA System?
The purified silica is heated
with decompressed cica,
allowing it to be absorbed into
fine pores and hollow areas.
The CICA REEDLE™ ingredient in
Reedle Shot features the
VT’ sunique Centella asiatica extract,
refined through a specialized process
that gives the product its light brown color.
What is IPA Technology?
The IPA (Intense Plasma Activation),
a unique VT technology applied
for patent, is incorporated to the last
step of Cica Reedle production
process to enhance skin compatibility.
*Completed patent application and waiting
for patent registration. The product description is
limited to the patent application form.
(Patent Application No.: 10-2024-0035083)
*Limited to ingredient characteristics only.
The Reedle Shot® 1000 contains high content of CICA REEDLE™
for intensive boosting of specific skin parts.
- CICA REEDLETM
- Panax ginseng root extract
- Gold
- Ceramide NP
- Amino acid complex
- Hydrolyzed elastin
- Water-soluble Proteoglycan
*Primary skin irritation test with VT Reedle Shot 1000
Testing agency: SKINMED Clinical Trials Center Co., Ltd. / Testing period: Aug 21–23, 2023 /
No. of subjects: 30 healthy adults between ages 20–60 years old
The biodegradable ultrafine fabric gently yet firmly adheres
to the skin, delivering a highly nourishing, moisturizing, and
firming essence. The Reedle Shot Deep Mask provides
nourishing and glowing effects on skin, including areas that
has complete intensive care.
-
CICA
REEDLETM -
5GF
Complex -
Conditioned human
umbilical mesenchymal stem
cell media extract
*CICA REEDLE™: Silica, Centella asiatica extract
*Amino acid complex: Glycine, Serine, Glutamic acid, Aspartic acid, Leucine, Alanine, Lysine, Arginine, Tyrosine,
Methyl Analnine, Threonine, Proline, Valine, Isoleucine, Histidine, Methionine, Systeine
*5GF Complex: sh-Polypeptide-22, sh-Oligopeptide-1, sh-Polypeptide-1, sh-Oligopeptide-2, sh-Polypeptide-3
-
Reedle Shot®
Deep Mask Fabric -
Certified vegan and biodegradable fabric
High adhesion and high density fabric
Ultrafine moisturizing fabric
The stinging feeling occurs when the product is
being absorbed into the skin to supply nutrition.
*The intensity varies depending on the Reedle Shot® number
How to use
-
1) After cleansing in the evening, take an adequate amount of
Step 1 Reedle Shot and apply evenly on the face. -
2) Once the Step 1 Reedle Shot is absorbed,
open the Step 2 Reedle Shot mask and apply on the skin. -
3) Leave it for about 10–20 min and then remove the sheet mask.
Lightly pat the remaining essence on the skin for better absorption.
-
Mild Reedle Shot 50
#AllDay
MildCare -
Reedle Shot 100
#Daily
Care -
Reedle Shot 300
#Every3Day
sIntensiveCare
-
Reedle Shot 700
#Every7Days
SpecialCare -
Reedle Shot 1000
#Every 7Days
StrongCare
- Content volume or weight: 28g
- Ideal for: For all skin types
- Expiration date (or expiration date after opening): 36 months before opening
- How to Use: 1. After face wash, apply Step 1 Reedle Shot 1000 while massaging with circular motion. 2. When Step 1 Reedle Shot 1000 is fully absorbed, lay Step 2 Reedle Shot Comfort Mask onto your face adjusting along with facial features. 3. Remove the mask after about 10-20 minutes and pat gently in any remaining essence.
- Cosmetics manufacturers, cosmetics responsible distributors, and customized cosmetics sellers: ENC Inc. / VT Cosmetics Co., Ltd.
- Country of Manufacture: South Korea
- Ingredients: STEP1) Water, Dipropylene Glycol, Glycerin, Niacinamide, Butylene Glycol, Macadamia Ternifolia Seed Oil, 1,2-Hexanediol, Ethylhexyl Palmitate, Sodium Polyacrylate, Sodium Acrylate/Sodium Acryloyldimethyl Taurate Copolymer, Polyisobutene, Glycereth-26, Silica, Ethylhexylglycerin, Caprylyl Glycol, Adenosine, Sodium Hyaluronate, Caprylyl/Capryl Glucoside, Sorbitan Oleate, Centella Asiatica Extract, Glyceryl Glucoside, Xanthan Gum, Aloe Barbadensis Leaf Extract, Glucose, Astaxanthin, Propolis Extract, Asiaticoside, Madecassoside, Madecassic Acid, Asiatic Acid STEP2) Water, Glycerin, Niacinamide, Butylene Glycol, Dipropylene Glycol, 1,2-Hexanediol, Betaine, Hydroxyacetophenone, Hydroxyethyl Urea, Diethoxyethyl Succinate, Panthenol, Ammonium Acryloyldimethyltaurate/VP Copolymer, Allantoin, Arginine, Carbomer, Ethylhexylglycerin, Xanthan Gum, Hydroxyethyl Acrylate/Sodium Acryloyldimethyl Taurate Copolymer, Adenosine, Disodium EDTA, Sodium Polyacrylate, Sorbitan Isostearate, Centella Asiatica Extract, Betula Alba Juice, Houttuynia Cordata Extract, Silica, Sodium Hyaluronate, Hyaluronic Acid, Asiaticoside, Asiatic Acid, Madecassic Acid, Madecassoside, Propolis Extract
- MFDS Evaluation of Functional Cosmetics: Completion of functional cosmetics review (or report) according to the Cosmetics Act
- Precautions when using: 1) Consult a specialist if you have abnormal symptoms or side effects such as a skin rash, swelling, or itchiness during use or from exposure to direct sunlight after use. 2) Do not use on wounds or other affected areas. 3) Cautions for Storage and Handling a) Keep out of reach of children. b) Keep away from direct sunlight. 4) Avoid contact with eyes. If adverse reactions occur, consult a healthcare professional.
- Quality Assurance Standard: Defective products are subject to compensation in accordance with the ‘Consumer Dispute Settlement Standards’ announced by the Fair Trade Commission.
Processing Time
- We process and ship orders Monday through Friday, excluding holidays.
- Most orders are processed within 1–3 business days, depending on product availability.
- Processing time does not include delivery time, which varies based on your location and the product’s shipping origin.
Shipping Coverage
We currently ship to addresses within the United States only.
Products may ship from:
- Our U.S. warehouses, or
- Our international fulfillment centers (including Korea, Japan, China, Australia, Mexico, Canada, the United Kingdom, and the EU).
Each product page clearly displays the “Ships From” location before checkout.
Shipping Methods & Estimated Delivery
| Shipping Method | Estimated Delivery | Cost |
|---|---|---|
| Free Shipping (US) | 5–10 business days | Free, available on eligible items |
| Standard Shipping (US to US by Item) | 5–10 business days | $5.95 for the first item, $3.00 each additional |
| Standard Shipping (From US Warehouse by Weight) | 3–7 business days | Starts at $5.95, increasing by $2 for every additional 4 oz (0.25 lb) up to 1 lb, then by $4 for each additional pound beyond 1 lb. |
| Extended Delivery (Ships from Overseas Warehouse) | 10–20 business days | $14.50 for the first item, $2.00 each additional |
Shipping costs vary by product weight, quantity and origin. Exact rates and delivery estimates are displayed on each product page and confirmed during checkout.
Free Shipping
We offer free standard shipping on select products or during promotional periods. Availability of free shipping will be displayed on the product page and at checkout.
Carriers
We primarily use USPS and UPS for U.S. deliveries. Items shipped from international warehouses may be handled by partner carriers depending on the country of origin.
Import Duties & Taxes
All import duties and taxes for goods imported into the United States are included in the product price. There are no hidden fees or additional charges at checkout.
Tracking & Notifications
Every order is fully trackable. You will receive a tracking number via email once your order ships. If your order ships in multiple packages, each package will have its own tracking number. If you don’t receive a shipping confirmation immediately, your order is still being processed and will arrive within the estimated timeframe shown at checkout.
You can track your shipment anytime using the Track Your Order page on our website.
Order Changes & Cancellations
If you need to modify or cancel an order, please contact our customer support team as soon as possible. Orders can only be canceled before they ship. Once shipped, cancellations are not possible, but you may request a return after the item is delivered.
Contact: support@ibspot.com
Item Not Received
If your tracking number shows “Delivered” but you haven’t received your package:
- Check with your local USPS or UPS office.
- Confirm that the shipping address provided was correct.
- If the issue remains unresolved, contact support@ibspot.com for assistance.
Damaged or Lost Parcels
If your package arrives damaged or fails to arrive, please contact us immediately. For deliveries to P.O. boxes, ibspot is not responsible for damage caused by weather, temperature, or theft.
Customer Support
For any questions about shipping, tracking, or delivery, our customer support team is here to help.
Email: support@ibspot.com
We’re always happy to help.
Please read our policy carefully before making a purchase.
We aim to ensure every customer has a smooth and transparent experience with ibspot.com.
Order Cancellation Policy
Customers may request to cancel an order before it has been shipped.
Once the package has been shipped, cancellations are no longer possible; however, you may still request a return after receiving your order.
How to Request a Cancellation
You can contact us through:
- Email: support@ibspot.com
- Contact Form: Submit a request through our Contact Us page
Please submit your cancellation request as soon as possible after placing the order to allow us to process it before shipment.
Return Policy
We accept returns for most items within 30 days of delivery for a full refund.
To be eligible for a return:
- The item must be unused, in the same condition as received, and in its original packaging.
- A tracking number must be provided to confirm the return shipment.
Non-Returnable Items
Certain products cannot be returned, including:
- Perishable goods (for example, food, flowers, newspapers, magazines)
- Intimate or sanitary goods
- Hazardous materials or flammable liquids/gases
- Gift cards
- Downloadable software
- Some health and personal care items
Partial Refunds (If Applicable)
Partial refunds may be granted in specific situations, such as:
- Books with obvious signs of use
- Opened CDs, DVDs, software, or vinyl records
- Items not in their original condition, damaged, or missing parts not due to our error
- Items returned more than 30 days after delivery
How to Return an Item
To initiate a return, please contact us at support@ibspot.com with your order number and details about the product you wish to return.
Our team will provide you with return instructions and a prepaid return label.
Shipping Cost for Returns
Please contact us before returning any item.
We will provide a free return shipping label.
If a return is sent back without prior contact or without our provided label, we cannot be held responsible for return shipping costs.
For items valued over $75, we recommend using a trackable shipping service or purchasing shipping insurance.
We cannot guarantee that we will receive your returned item if shipped independently.
Refund Processing
Once your return is received and inspected:
- In-store returns are refunded to the original form of payment or issued as a gift card.
- Mail-in returns using our prepaid label are refunded to the original payment method within 3–5 business days after we receive your return.
Please allow:
- 5–7 business days for the return to reach our Returns Center.
- An additional 3–10 business days for your bank to post the refund to your account.
Damages, Issues & Claims
Please inspect your order immediately upon receipt.
If you receive a defective, damaged, or incorrect item, contact us right away at support@ibspot.com.
We’ll evaluate the issue promptly and make it right.
Product Claims
Before purchasing, please review product details carefully.
If there is a problem with your order upon arrival, visit our Support Center or contact us directly to arrange return shipping or replacement.
Exchanges
We do not process direct exchanges.
The fastest way to get what you need is to return the original item and place a new order once your return is accepted.
Return Address
IBSPOT Return Center
15 Sawmill Ln
Dover Plains, NY 12522
United States
Customer Support
Our support team is available 24/7 to assist with cancellations, returns, or general inquiries.
Email: support@ibspot.com
Contact Form: Contact Us page
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