Versew Organic Vegan Moisturising Facial Cleanser, Makeup Remover, Daily Use, with Vitamin E, Dry to Normal Skin (200 ml)
$34.40
- $12.99 shipping from Germany View details
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- Unique formula: removes make-up, cleanses and moisturises. It helps restore the protective skin barrier.
- With Vitamin E- Versew make-up remover milk has an enormous ability to retain moisture. Can improve the appearance of the skin and reduce the feeling of tightness.
- Use: facial cleansing is the first step of your skin care routine in the morning and evening. Wet your face with lukewarm or warm water. Spread a hazelnut-sized amount of cleanser on the fingertips to apply to the face and around the eyes with circular motions. Then wash thoroughly.
- Suitable for all skin types: the gel cleaner contains no harsh ingredients and can therefore be used for all skin types, including dry, oily or sensitive skin. All Versew facial cleansers are water-soluble. They do not dry out the skin and are also very suitable for facial cleansing in the shower or in the bath.
- 100% perfume-free products: Our skin care products are fragrance-free and made from both synthetic and natural substances. In addition, our products are never tested on animals
- Free 30-Day Returns
- Full Refund for Damaged or Incorrect Items
- Guaranteed Delivery or Money Back
- Secure Checkout & Fast Support
- Unique formula: removes make-up, cleanses and moisturises. It helps restore the protective skin barrier.
- With Vitamin E- Versew make-up remover milk has an enormous ability to retain moisture. Can improve the appearance of the skin and reduce the feeling of tightness.
- Use: facial cleansing is the first step of your skin care routine in the morning and evening. Wet your face with lukewarm or warm water. Spread a hazelnut-sized amount of cleanser on the fingertips to apply to the face and around the eyes with circular motions. Then wash thoroughly.
- Suitable for all skin types: the gel cleaner contains no harsh ingredients and can therefore be used for all skin types, including dry, oily or sensitive skin. All Versew facial cleansers are water-soluble. They do not dry out the skin and are also very suitable for facial cleansing in the shower or in the bath.
- 100% perfume-free products: Our skin care products are fragrance-free and made from both synthetic and natural substances. In addition, our products are never tested on animals
Active ingredients.
Shea Butter: Rich in oleic acid, vitamin E and vitamin A. It contains many antioxidants, plant sterols and EFAs that support healthy cell formation and protect the skin from damage. Moisturising cream penetrates deep into the skin and prevents sun and wind burn.
Jojoba: Your skin recognizes jojoba wax as similar to its natural wax ester. This keeps the skin pores open so that jojoba can penetrate beyond the epidermal layer. Thanks to omega-6 and omega-9 fatty acids, it helps to regenerate skin cells and repair damaged skin tissue.
Konjac: The main ingredient of konjac root is the fibre glucomannan, which contains a wide range of amino acids. Konjac thoroughly cleanses the skin pores and ensures a smooth and soft skin texture.
Natural Vitamin E: Vitamin E is an important fat-soluble antioxidant. It protects the skin from the harmful effects of solar radiation by acting as a free radical scavenger. Protects and moisturises the skin.
Sunflower Seeds: Sunflower oil contains large amounts of omega-9 fatty acids. Fatty acids are a very effective moisturiser for the skin. Thanks to the vitamin E content in sunflower oil, its antioxidant effect provides effective protection against free radicals.
Aloe Vera: Aloe Vera balances the skin's natural pH and accelerates the formation of new cells on the skin. Aloe vera moisturises the skin and helps the skin retain its moisture. Aloe Vera nourishes and regenerates the skin and fights skin ageing.
Processing Time
- We process and ship orders Monday through Friday, excluding holidays.
- Most orders are processed within 1–3 business days, depending on product availability.
- Processing time does not include delivery time, which varies based on your location and the product’s shipping origin.
Shipping Coverage
We currently ship to addresses within the United States only.
Products may ship from:
- Our U.S. warehouses, or
- Our international fulfillment centers (including Korea, Japan, China, Australia, Mexico, Canada, the United Kingdom, and the EU).
Each product page clearly displays the “Ships From” location before checkout.
Shipping Methods & Estimated Delivery
| Shipping Method | Estimated Delivery | Cost |
|---|---|---|
| Free Shipping (US) | 5–10 business days | Free, available on eligible items |
| Standard Shipping (US to US by Item) | 5–10 business days | $5.95 for the first item, $3.00 each additional |
| Standard Shipping (From US Warehouse by Weight) | 3–7 business days | Starts at $5.95, increasing by $2 for every additional 4 oz (0.25 lb) up to 1 lb, then by $4 for each additional pound beyond 1 lb. |
| Extended Delivery (Ships from Overseas Warehouse) | 10–20 business days | $14.99 for the first item, $2.00 each additional |
Shipping costs vary by product weight, quantity and origin. Exact rates and delivery estimates are displayed on each product page and confirmed during checkout.
Free Shipping
We offer free standard shipping on select products or during promotional periods. Availability of free shipping will be displayed on the product page and at checkout.
Carriers
We primarily use USPS and UPS for U.S. deliveries. Items shipped from international warehouses may be handled by partner carriers depending on the country of origin.
Import Duties & Taxes
All import duties and taxes for goods imported into the United States are included in the product price. There are no hidden fees or additional charges at checkout.
Tracking & Notifications
Every order is fully trackable. You will receive a tracking number via email once your order ships. If your order ships in multiple packages, each package will have its own tracking number. If you don’t receive a shipping confirmation immediately, your order is still being processed and will arrive within the estimated timeframe shown at checkout.
You can track your shipment anytime using the Track Your Order page on our website.
Order Changes & Cancellations
If you need to modify or cancel an order, please contact our customer support team as soon as possible. Orders can only be canceled before they ship. Once shipped, cancellations are not possible, but you may request a return after the item is delivered.
Contact: support@ibspot.com
Item Not Received
If your tracking number shows “Delivered” but you haven’t received your package:
- Check with your local USPS or UPS office.
- Confirm that the shipping address provided was correct.
- If the issue remains unresolved, contact support@ibspot.com for assistance.
Damaged or Lost Parcels
If your package arrives damaged or fails to arrive, please contact us immediately. For deliveries to P.O. boxes, ibspot is not responsible for damage caused by weather, temperature, or theft.
Customer Support
For any questions about shipping, tracking, or delivery, our customer support team is here to help.
Email: support@ibspot.com
We’re always happy to help.
Please read our policy carefully before making a purchase.
We aim to ensure every customer has a smooth and transparent experience with ibspot.com.
Order Cancellation Policy
Customers may request to cancel an order before it has been shipped.
Once the package has been shipped, cancellations are no longer possible; however, you may still request a return after receiving your order.
How to Request a Cancellation
You can contact us through:
- Email: support@ibspot.com
- Contact Form: Submit a request through our Contact Us page
Please submit your cancellation request as soon as possible after placing the order to allow us to process it before shipment.
Return Policy
We accept returns for most items within 30 days of delivery for a full refund.
To be eligible for a return:
- The item must be unused, in the same condition as received, and in its original packaging.
- A tracking number must be provided to confirm the return shipment.
Non-Returnable Items
Certain products cannot be returned, including:
- Perishable goods (for example, food, flowers, newspapers, magazines)
- Intimate or sanitary goods
- Hazardous materials or flammable liquids/gases
- Gift cards
- Downloadable software
- Some health and personal care items
Partial Refunds (If Applicable)
Partial refunds may be granted in specific situations, such as:
- Books with obvious signs of use
- Opened CDs, DVDs, software, or vinyl records
- Items not in their original condition, damaged, or missing parts not due to our error
- Items returned more than 30 days after delivery
How to Return an Item
To initiate a return, please contact us at support@ibspot.com with your order number and details about the product you wish to return.
Our team will provide you with return instructions and a prepaid return label.
Shipping Cost for Returns
Please contact us before returning any item.
We may provide a return shipping label for your return. If the return is due to our error, such as receiving the wrong item, a damaged item, or a defective product, we will cover the return shipping cost.
If the return is due to the customer’s reason, such as ordering the wrong item, changing your mind, or no longer needing the item, the original shipping fee and the return label fee will be deducted from your refund amount.
If a return is sent back without prior contact or without using our provided label, we cannot be held responsible for any return shipping costs or delivery issues.
For items valued over $75, we recommend using a trackable shipping service or purchasing shipping insurance.
We cannot guarantee that we will receive your returned item if shipped independently.
Refund Processing
Once your return is received and inspected:
- In-store returns are refunded to the original form of payment or issued as a gift card.
- Mail-in returns using our prepaid label are refunded to the original payment method within 3–5 business days after we receive your return.
Please allow:
- 5–7 business days for the return to reach our Returns Center.
- An additional 3–10 business days for your bank to post the refund to your account.
Damages, Issues & Claims
Please inspect your order immediately upon receipt.
If you receive a defective, damaged, or incorrect item, contact us right away at support@ibspot.com.
We’ll evaluate the issue promptly and make it right.
Product Claims
Before purchasing, please review product details carefully.
If there is a problem with your order upon arrival, visit our Support Center or contact us directly to arrange return shipping or replacement.
Exchanges
We do not process direct exchanges.
The fastest way to get what you need is to return the original item and place a new order once your return is accepted.
Return Address
IBSPOT Return Center
15 Sawmill Ln
Dover Plains, NY 12522
United States
Customer Support
Our support team is available 24/7 to assist with cancellations, returns, or general inquiries.
Email: support@ibspot.com
Contact Form: Contact Us page
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