VDIAGTOOL VD31 Obd2 Scanner Diagnostic Tool OBD2 Code Reader for Mercedes Cars with Key Battery TesterScreen Size: 2.8", Power Source: Corded Electric
$97.19
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3-in-1 OBD2 Scanner Tool VDIAGTOOL VD31Car OBDII Diagnostics + Automotive Key Battery Tester + Car Battery Health Tester—— Compact, Powerful, Easy to Use!
✔ Turn off Check Engine Light (CEL);
✔ Test key fob battery level;
✔ Read real-time car battery voltage;
✔ Read & clear trouble codes (DTCs);
✔ Live data stream with 4-in-1 graphing;
✔ Freeze frame data for analysis;
✔ One-click I/M readiness check (emissions readiness);
✔ On-board monitor test;
✔ Component test function;
✔ O2 sensor test;
✔ Vehicle info reading (e.g., VIN);
✔ Built-in 100000 DTC Lookup;
✔ Data playback & print support.
Perfect for car owners & mechanics – Diagnose with confidence!
Product name | VD31 |
Screen | 2.8 inches |
Memory | 32G (removable TF memory card) |
Operation method | Key operation (no touch screen) |
Connection method | Wired connection |
Battery capacity | Removable 9V Battery or vehicle powered) |
Upgrade method | PC upgrade |
Upgrade period | Lifetime free |
—Don't panic! Simply use a professional car scanner to pinpoint the problem in seconds, truly becoming your own mechanic.
✅ Car Battery Voltage Test: Monitor the vehicle's battery voltage in real time to ensure the battery is in normal working condition and prevent starting difficulties caused by battery problems.
✅ Full OBD2 Diagnostic Functions: Supports all standard OBD2 functions, reads and clears fault codes, helping car owners quickly identify and resolve problems.
2. Efficient Fault Code Reading and Clearing
✅ Read and Clear Fault Codes: Quickly reads and clears vehicle fault codes, restoring normal vehicle system operation and eliminating warning lights.
✅ 98,563+ DTC Lookup: Built-in extensive trouble code library, quickly finding the meaning of fault codes and repair guidance.
3. More Advanced Functions
✅ O2 Sensor Test: Real-time monitoring of the oxygen sensor status to ensure vehicle emissions meet environmental requirements.
✅ 4-in-1 Live data : Real-time viewing of key data (such as engine speed, vehicle speed, fuel pressure, etc.) through charts for more intuitive analysis of vehicle operation.
✅ Engine Light Check: Helps detect engine faults, quickly reads and clears the engine warning light, ensuring owners can resolve issues promptly and avoid prolonged driving.
✅ One-Click I/M Readiness Status: Simple operation to quickly check if the vehicle meets emission standards, ensuring it passes the annual inspection.
✅ Data Playback & Print Support Review past diagnostic data anytime and print reports for professional analysis or mechanic consultation.
✅ Freeze Frame Data Analysis View snapshot data captured during the moment a fault occurred to pinpoint the cause more accurately.
✅ On-Board Monitoring Test Evaluate onboard monitoring systems, including misfire, fuel system, components, and more.
✅ Component Test Function Command components to test their functionality, helping identify failing sensors or actuators.
✅ O2 Sensor Test Monitor oxygen sensor performance to ensure efficient fuel combustion and reduced emissions.
✅ Vehicle Information Reading Quickly read essential information such as VIN, CID, and CVN.
✅ Data Playback & Print Support Review past diagnostic data anytime and print reports for professional analysis or mechanic consultation.
1.Extensive Compatibility:
✔KWP200
✔ISO2000
✔ISO9141
✔J1850VPW
➤American (USA) Cars (1996-now)
for Chrysler, for Ford, for GM, for Jeep, etc.
➤European Cars (2003-now)
for Alfa Romeo, for SAAB, for Acura, for Opel, for Audi, for Seat, for Peugeot, for Bentley, for Skoda, for Daewoo, for Benz, for Daihatsu, for Land Rover, for BMW, for Vauxhall, for Citroen, for Volvo, for Fiat, for Volkswagen, for Ford, for Jaguar, etc.
➤Japanese Cars (2008-now)
for KIA, for Isuzu, for Honda , for Mitsubishi, for Hyundai , for Dacia , for Lexus , for Mazda, for Nissan, for Subaru , for Suzuki, for Toyota. etc.
➤Chinese Cars (2010-now)
for BYD, for Chery, for Geely, for Great Wall, for Karry etc.
Please leave us message in below format, we will check the compatibility within 24 hours. for example: XX Car Brand, 2005, 2.0cc, Diesel, VIN:XXXXXXXXXXX
2)VDIAGTOOL VD31 Car Code Reader is suitable for most people:
✔Car Owners;
✔DIY Enthusiasts;
✔Mechanics;
✔Home;
✔On The Load;
✔Auto Repair Shops.
3)VDIAGTOOL VD31 Support 8 Languages:
✔English;
✔Chinese;
✔French;
✔Spanish;
✔German;
✔Russian;
✔Italian;
✔Polish.
Please consult VDIAGTOOL official store before purchasing to determine whether the specific model is supported.
2.Battery Test:
2)Read real-time car battery voltage to help determine the health and condition of the car battery.
✔️Data Stream: displays the dynamic data of the data stream items in graphical way, Simpler and easier to understand.
✔️View Freeze Frame: records the certain vehicle conditions when an emission-related fault occurs.
✔️O2 Sensor Test: monitors and tests operation of the O2 sensors to identify problems that can affect fuel efficiency and vehicle emissions.
✔️On-Board Monitor Test: retrieves test results for emission-related powertrain components and systems that are not continuously monitored.
✔️EVAP System Test: initiates a leak test for the vehicle’s EVAP system.
✔️Vehicle Information: Retrieve vehicle’s Vehicle identification number, calibration ID, and calibration verification number, to know more about your vehicle.
VDIAGTOOL VD31 obd2 scanner not only supports reading car engine fault codes, but also has a built-in 100000+ DTC lookup, which can help you quickly understand the meaning of the fault code to improve the diagnostic efficiency of clearing the fault code
✔️"I/M readiness" refers to whether the "monitoring system" in the car's OBD-II (on-board diagnostic system) is ready for detection;
✔️I/M readings determine if your vehicle is ready for smog test, quick state readiness checks, and drive cycle verification;
✔️I/M readiness function can help you easily pass the smog test and annual vehicle inspection.
This engine scanner code reader can read data from vehicle sensors, such as Engine RPM, Intake air temperature, Short/Long term fuel, Misfire data, Throttle position, Engine coolant temperature, Oxygen sensor voltages, Mass air flow and ect. Display 4 PIDs simultaneously and merge them into one to compare.
1.Make sure the device is properly connected to the computer;
2.Power on the device and access the print function;
3.On the device Print page, select there quired data;
4.The device will send data to the computer software.
1.2.8 Inch LCD Screen 7.I/M Button
2.Up Button 8.Left Button
3.Shut down Button 9.ESC Button
4.Right Button 10.LED For Different DTC Types
5.Key Battery Button 11.OK Button
6.Down Button
Local Warehouse:
✅USA Warehouse
✅UK Warehouse
✅EU Warehouse
✅Germany Warehouse
✅France Warehouse
✅Brazil Warehouse
✅Mexico Warehouse
✅Spain Warehouse
✅Australia Warehouse
✅Canada Warehouse
✅Russian Warehouse
No Import Charges.
The products we sell come with a 2-year warranty service.
2. What types of products do we sell?
Automotive Diagnostic Tool, Circuit Tester, OBD2 Code Reader, Battery Service Tool, Paint Depth Gauge, Engine Oil Tester, and Other Automotive Tools.
3. Are you the distributor or the manufacturer of VDIAGTOOL?
The products we sell come with a 2-year warranty service.
2. What types of products do we sell?
Automotive Diagnostic Tool, Circuit Tester, OBD2 Code Reader, Battery Service Tool, Paint Depth Gauge, Engine Oil Tester, and Other Automotive Tools.
3. Are you the distributor or the manufacturer of VDIAGTOOL?
3-in-1 OBD2 Scanner Tool VDIAGTOOL VD31Car OBDII Diagnostics + Automotive Key Battery Tester + Car Battery Health Tester—— Compact, Powerful, Easy to Use!
✔ Turn off Check Engine Light (CEL);
✔ Test key fob battery level;
✔ Read real-time car battery voltage;
✔ Read & clear trouble codes (DTCs);
✔ Live data stream with 4-in-1 graphing;
✔ Freeze frame data for analysis;
✔ One-click I/M readiness check (emissions readiness);
✔ On-board monitor test;
✔ Component test function;
✔ O2 sensor test;
✔ Vehicle info reading (e.g., VIN);
✔ Built-in 100000 DTC Lookup;
✔ Data playback & print support.
Perfect for car owners & mechanics – Diagnose with confidence!
Product name | VD31 |
Screen | 2.8 inches |
Memory | 32G (removable TF memory card) |
Operation method | Key operation (no touch screen) |
Connection method | Wired connection |
Battery capacity | Removable 9V Battery or vehicle powered) |
Upgrade method | PC upgrade |
Upgrade period | Lifetime free |
—Don't panic! Simply use a professional car scanner to pinpoint the problem in seconds, truly becoming your own mechanic.
✅ Car Battery Voltage Test: Monitor the vehicle's battery voltage in real time to ensure the battery is in normal working condition and prevent starting difficulties caused by battery problems.
✅ Full OBD2 Diagnostic Functions: Supports all standard OBD2 functions, reads and clears fault codes, helping car owners quickly identify and resolve problems.
2. Efficient Fault Code Reading and Clearing
✅ Read and Clear Fault Codes: Quickly reads and clears vehicle fault codes, restoring normal vehicle system operation and eliminating warning lights.
✅ 98,563+ DTC Lookup: Built-in extensive trouble code library, quickly finding the meaning of fault codes and repair guidance.
3. More Advanced Functions
✅ O2 Sensor Test: Real-time monitoring of the oxygen sensor status to ensure vehicle emissions meet environmental requirements.
✅ 4-in-1 Live data : Real-time viewing of key data (such as engine speed, vehicle speed, fuel pressure, etc.) through charts for more intuitive analysis of vehicle operation.
✅ Engine Light Check: Helps detect engine faults, quickly reads and clears the engine warning light, ensuring owners can resolve issues promptly and avoid prolonged driving.
✅ One-Click I/M Readiness Status: Simple operation to quickly check if the vehicle meets emission standards, ensuring it passes the annual inspection.
✅ Data Playback & Print Support Review past diagnostic data anytime and print reports for professional analysis or mechanic consultation.
✅ Freeze Frame Data Analysis View snapshot data captured during the moment a fault occurred to pinpoint the cause more accurately.
✅ On-Board Monitoring Test Evaluate onboard monitoring systems, including misfire, fuel system, components, and more.
✅ Component Test Function Command components to test their functionality, helping identify failing sensors or actuators.
✅ O2 Sensor Test Monitor oxygen sensor performance to ensure efficient fuel combustion and reduced emissions.
✅ Vehicle Information Reading Quickly read essential information such as VIN, CID, and CVN.
✅ Data Playback & Print Support Review past diagnostic data anytime and print reports for professional analysis or mechanic consultation.
1.Extensive Compatibility:
✔KWP200
✔ISO2000
✔ISO9141
✔J1850VPW
➤American (USA) Cars (1996-now)
for Chrysler, for Ford, for GM, for Jeep, etc.
➤European Cars (2003-now)
for Alfa Romeo, for SAAB, for Acura, for Opel, for Audi, for Seat, for Peugeot, for Bentley, for Skoda, for Daewoo, for Benz, for Daihatsu, for Land Rover, for BMW, for Vauxhall, for Citroen, for Volvo, for Fiat, for Volkswagen, for Ford, for Jaguar, etc.
➤Japanese Cars (2008-now)
for KIA, for Isuzu, for Honda , for Mitsubishi, for Hyundai , for Dacia , for Lexus , for Mazda, for Nissan, for Subaru , for Suzuki, for Toyota. etc.
➤Chinese Cars (2010-now)
for BYD, for Chery, for Geely, for Great Wall, for Karry etc.
Please leave us message in below format, we will check the compatibility within 24 hours. for example: XX Car Brand, 2005, 2.0cc, Diesel, VIN:XXXXXXXXXXX
2)VDIAGTOOL VD31 Car Code Reader is suitable for most people:
✔Car Owners;
✔DIY Enthusiasts;
✔Mechanics;
✔Home;
✔On The Load;
✔Auto Repair Shops.
3)VDIAGTOOL VD31 Support 8 Languages:
✔English;
✔Chinese;
✔French;
✔Spanish;
✔German;
✔Russian;
✔Italian;
✔Polish.
Please consult VDIAGTOOL official store before purchasing to determine whether the specific model is supported.
2.Battery Test:
2)Read real-time car battery voltage to help determine the health and condition of the car battery.
✔️Data Stream: displays the dynamic data of the data stream items in graphical way, Simpler and easier to understand.
✔️View Freeze Frame: records the certain vehicle conditions when an emission-related fault occurs.
✔️O2 Sensor Test: monitors and tests operation of the O2 sensors to identify problems that can affect fuel efficiency and vehicle emissions.
✔️On-Board Monitor Test: retrieves test results for emission-related powertrain components and systems that are not continuously monitored.
✔️EVAP System Test: initiates a leak test for the vehicle’s EVAP system.
✔️Vehicle Information: Retrieve vehicle’s Vehicle identification number, calibration ID, and calibration verification number, to know more about your vehicle.
VDIAGTOOL VD31 obd2 scanner not only supports reading car engine fault codes, but also has a built-in 100000+ DTC lookup, which can help you quickly understand the meaning of the fault code to improve the diagnostic efficiency of clearing the fault code
✔️"I/M readiness" refers to whether the "monitoring system" in the car's OBD-II (on-board diagnostic system) is ready for detection;
✔️I/M readings determine if your vehicle is ready for smog test, quick state readiness checks, and drive cycle verification;
✔️I/M readiness function can help you easily pass the smog test and annual vehicle inspection.
This engine scanner code reader can read data from vehicle sensors, such as Engine RPM, Intake air temperature, Short/Long term fuel, Misfire data, Throttle position, Engine coolant temperature, Oxygen sensor voltages, Mass air flow and ect. Display 4 PIDs simultaneously and merge them into one to compare.
1.Make sure the device is properly connected to the computer;
2.Power on the device and access the print function;
3.On the device Print page, select there quired data;
4.The device will send data to the computer software.
1.2.8 Inch LCD Screen 7.I/M Button
2.Up Button 8.Left Button
3.Shut down Button 9.ESC Button
4.Right Button 10.LED For Different DTC Types
5.Key Battery Button 11.OK Button
6.Down Button
Local Warehouse:
✅USA Warehouse
✅UK Warehouse
✅EU Warehouse
✅Germany Warehouse
✅France Warehouse
✅Brazil Warehouse
✅Mexico Warehouse
✅Spain Warehouse
✅Australia Warehouse
✅Canada Warehouse
✅Russian Warehouse
No Import Charges.
The products we sell come with a 2-year warranty service.
2. What types of products do we sell?
Automotive Diagnostic Tool, Circuit Tester, OBD2 Code Reader, Battery Service Tool, Paint Depth Gauge, Engine Oil Tester, and Other Automotive Tools.
3. Are you the distributor or the manufacturer of VDIAGTOOL?
The products we sell come with a 2-year warranty service.
2. What types of products do we sell?
Automotive Diagnostic Tool, Circuit Tester, OBD2 Code Reader, Battery Service Tool, Paint Depth Gauge, Engine Oil Tester, and Other Automotive Tools.
3. Are you the distributor or the manufacturer of VDIAGTOOL?
3-in-1 OBD2 Scanner Tool VDIAGTOOL VD31Car OBDII Diagnostics + Automotive Key Battery Tester + Car Battery Health Tester—— Compact, Powerful, Easy to Use!
✔ Turn off Check Engine Light (CEL);
✔ Test key fob battery level;
✔ Read real-time car battery voltage;
✔ Read & clear trouble codes (DTCs);
✔ Live data stream with 4-in-1 graphing;
✔ Freeze frame data for analysis;
✔ One-click I/M readiness check (emissions readiness);
✔ On-board monitor test;
✔ Component test function;
✔ O2 sensor test;
✔ Vehicle info reading (e.g., VIN);
✔ Built-in 100000 DTC Lookup;
✔ Data playback & print support.
Perfect for car owners & mechanics – Diagnose with confidence!
Product name | VD31 |
Screen | 2.8 inches |
Memory | 32G (removable TF memory card) |
Operation method | Key operation (no touch screen) |
Connection method | Wired connection |
Battery capacity | Removable 9V Battery or vehicle powered) |
Upgrade method | PC upgrade |
Upgrade period | Lifetime free |
—Don't panic! Simply use a professional car scanner to pinpoint the problem in seconds, truly becoming your own mechanic.
✅ Car Battery Voltage Test: Monitor the vehicle's battery voltage in real time to ensure the battery is in normal working condition and prevent starting difficulties caused by battery problems.
✅ Full OBD2 Diagnostic Functions: Supports all standard OBD2 functions, reads and clears fault codes, helping car owners quickly identify and resolve problems.
2. Efficient Fault Code Reading and Clearing
✅ Read and Clear Fault Codes: Quickly reads and clears vehicle fault codes, restoring normal vehicle system operation and eliminating warning lights.
✅ 98,563+ DTC Lookup: Built-in extensive trouble code library, quickly finding the meaning of fault codes and repair guidance.
3. More Advanced Functions
✅ O2 Sensor Test: Real-time monitoring of the oxygen sensor status to ensure vehicle emissions meet environmental requirements.
✅ 4-in-1 Live data : Real-time viewing of key data (such as engine speed, vehicle speed, fuel pressure, etc.) through charts for more intuitive analysis of vehicle operation.
✅ Engine Light Check: Helps detect engine faults, quickly reads and clears the engine warning light, ensuring owners can resolve issues promptly and avoid prolonged driving.
✅ One-Click I/M Readiness Status: Simple operation to quickly check if the vehicle meets emission standards, ensuring it passes the annual inspection.
✅ Data Playback & Print Support Review past diagnostic data anytime and print reports for professional analysis or mechanic consultation.
✅ Freeze Frame Data Analysis View snapshot data captured during the moment a fault occurred to pinpoint the cause more accurately.
✅ On-Board Monitoring Test Evaluate onboard monitoring systems, including misfire, fuel system, components, and more.
✅ Component Test Function Command components to test their functionality, helping identify failing sensors or actuators.
✅ O2 Sensor Test Monitor oxygen sensor performance to ensure efficient fuel combustion and reduced emissions.
✅ Vehicle Information Reading Quickly read essential information such as VIN, CID, and CVN.
✅ Data Playback & Print Support Review past diagnostic data anytime and print reports for professional analysis or mechanic consultation.
1.Extensive Compatibility:
✔KWP200
✔ISO2000
✔ISO9141
✔J1850VPW
➤American (USA) Cars (1996-now)
for Chrysler, for Ford, for GM, for Jeep, etc.
➤European Cars (2003-now)
for Alfa Romeo, for SAAB, for Acura, for Opel, for Audi, for Seat, for Peugeot, for Bentley, for Skoda, for Daewoo, for Benz, for Daihatsu, for Land Rover, for BMW, for Vauxhall, for Citroen, for Volvo, for Fiat, for Volkswagen, for Ford, for Jaguar, etc.
➤Japanese Cars (2008-now)
for KIA, for Isuzu, for Honda , for Mitsubishi, for Hyundai , for Dacia , for Lexus , for Mazda, for Nissan, for Subaru , for Suzuki, for Toyota. etc.
➤Chinese Cars (2010-now)
for BYD, for Chery, for Geely, for Great Wall, for Karry etc.
Please leave us message in below format, we will check the compatibility within 24 hours. for example: XX Car Brand, 2005, 2.0cc, Diesel, VIN:XXXXXXXXXXX
2)VDIAGTOOL VD31 Car Code Reader is suitable for most people:
✔Car Owners;
✔DIY Enthusiasts;
✔Mechanics;
✔Home;
✔On The Load;
✔Auto Repair Shops.
3)VDIAGTOOL VD31 Support 8 Languages:
✔English;
✔Chinese;
✔French;
✔Spanish;
✔German;
✔Russian;
✔Italian;
✔Polish.
Please consult VDIAGTOOL official store before purchasing to determine whether the specific model is supported.
2.Battery Test:
2)Read real-time car battery voltage to help determine the health and condition of the car battery.
✔️Data Stream: displays the dynamic data of the data stream items in graphical way, Simpler and easier to understand.
✔️View Freeze Frame: records the certain vehicle conditions when an emission-related fault occurs.
✔️O2 Sensor Test: monitors and tests operation of the O2 sensors to identify problems that can affect fuel efficiency and vehicle emissions.
✔️On-Board Monitor Test: retrieves test results for emission-related powertrain components and systems that are not continuously monitored.
✔️EVAP System Test: initiates a leak test for the vehicle’s EVAP system.
✔️Vehicle Information: Retrieve vehicle’s Vehicle identification number, calibration ID, and calibration verification number, to know more about your vehicle.
VDIAGTOOL VD31 obd2 scanner not only supports reading car engine fault codes, but also has a built-in 100000+ DTC lookup, which can help you quickly understand the meaning of the fault code to improve the diagnostic efficiency of clearing the fault code
✔️"I/M readiness" refers to whether the "monitoring system" in the car's OBD-II (on-board diagnostic system) is ready for detection;
✔️I/M readings determine if your vehicle is ready for smog test, quick state readiness checks, and drive cycle verification;
✔️I/M readiness function can help you easily pass the smog test and annual vehicle inspection.
This engine scanner code reader can read data from vehicle sensors, such as Engine RPM, Intake air temperature, Short/Long term fuel, Misfire data, Throttle position, Engine coolant temperature, Oxygen sensor voltages, Mass air flow and ect. Display 4 PIDs simultaneously and merge them into one to compare.
1.Make sure the device is properly connected to the computer;
2.Power on the device and access the print function;
3.On the device Print page, select there quired data;
4.The device will send data to the computer software.
1.2.8 Inch LCD Screen 7.I/M Button
2.Up Button 8.Left Button
3.Shut down Button 9.ESC Button
4.Right Button 10.LED For Different DTC Types
5.Key Battery Button 11.OK Button
6.Down Button
Local Warehouse:
✅USA Warehouse
✅UK Warehouse
✅EU Warehouse
✅Germany Warehouse
✅France Warehouse
✅Brazil Warehouse
✅Mexico Warehouse
✅Spain Warehouse
✅Australia Warehouse
✅Canada Warehouse
✅Russian Warehouse
No Import Charges.
The products we sell come with a 2-year warranty service.
2. What types of products do we sell?
Automotive Diagnostic Tool, Circuit Tester, OBD2 Code Reader, Battery Service Tool, Paint Depth Gauge, Engine Oil Tester, and Other Automotive Tools.
3. Are you the distributor or the manufacturer of VDIAGTOOL?
The products we sell come with a 2-year warranty service.
2. What types of products do we sell?
Automotive Diagnostic Tool, Circuit Tester, OBD2 Code Reader, Battery Service Tool, Paint Depth Gauge, Engine Oil Tester, and Other Automotive Tools.
3. Are you the distributor or the manufacturer of VDIAGTOOL?
Item Specifics
- Voltage: 12 V
- Operating System: Not Applicable
- Communication Interface: OBD
- Place of Origin: Guangdong, China
- For Vehicle Brand: Most Car
- Power: Standard
- Applicable Models: Most Car
- Combination: Code Reader
- Brand Name: VDIAGTOOL
- Model Number: VD31
- Specification: Oil Light Reset
- Support Language: English,German,Russian
- Make: VDIAGTOOL
- Item Type: Engine Diagnostic Analyzer
- Item Type: Code Readers & Scan Tools
- Feature 1: Automotive Key Battery Tester
- Feature 2: Car Battery Voltage Test
- Feature 3: Turn off Check Engine Light
- Feature 4: O2 Sensor Test
- Feature 5: On-board Monitor Test
- Feature 6: Component Test
- Feature 7: Module Present
- Feature 8: Read/Clear Codes
- Update: Lifetime Free Update
- Selling Units:: Single item
- Single package size:: 10X6X15 cm
- Single gross weight:: 1.000 KG
Processing Time
- We process and ship orders Monday through Friday, excluding holidays.
- Most orders are processed within 1–3 business days, depending on product availability.
- Processing time does not include delivery time, which varies based on your location and the product’s shipping origin.
Shipping Coverage
We currently ship to addresses within the United States only.
Products may ship from:
- Our U.S. warehouses, or
- Our international fulfillment centers (including Korea, Japan, China, Australia, Mexico, Canada, the United Kingdom, and the EU).
Each product page clearly displays the “Ships From” location before checkout.
Shipping Methods & Estimated Delivery
| Shipping Method | Estimated Delivery | Cost |
|---|---|---|
| Free Shipping (US) | 5–10 business days | Free, available on eligible items |
| Standard Shipping (US to US by Item) | 5–10 business days | $5.95 for the first item, $3.00 each additional |
| Standard Shipping (From US Warehouse by Weight) | 3–7 business days | Starts at $5.95, increasing by $2 for every additional 4 oz (0.25 lb) up to 1 lb, then by $4 for each additional pound beyond 1 lb. |
| Extended Delivery (Ships from Overseas Warehouse) | 10–20 business days | $14.99 for the first item, $2.00 each additional |
Shipping costs vary by product weight, quantity and origin. Exact rates and delivery estimates are displayed on each product page and confirmed during checkout.
Free Shipping
We offer free standard shipping on select products or during promotional periods. Availability of free shipping will be displayed on the product page and at checkout.
Carriers
We primarily use USPS and UPS for U.S. deliveries. Items shipped from international warehouses may be handled by partner carriers depending on the country of origin.
Import Duties & Taxes
All import duties and taxes for goods imported into the United States are included in the product price. There are no hidden fees or additional charges at checkout.
Tracking & Notifications
Every order is fully trackable. You will receive a tracking number via email once your order ships. If your order ships in multiple packages, each package will have its own tracking number. If you don’t receive a shipping confirmation immediately, your order is still being processed and will arrive within the estimated timeframe shown at checkout.
You can track your shipment anytime using the Track Your Order page on our website.
Order Changes & Cancellations
If you need to modify or cancel an order, please contact our customer support team as soon as possible. Orders can only be canceled before they ship. Once shipped, cancellations are not possible, but you may request a return after the item is delivered.
Contact: support@ibspot.com
Item Not Received
If your tracking number shows “Delivered” but you haven’t received your package:
- Check with your local USPS or UPS office.
- Confirm that the shipping address provided was correct.
- If the issue remains unresolved, contact support@ibspot.com for assistance.
Damaged or Lost Parcels
If your package arrives damaged or fails to arrive, please contact us immediately. For deliveries to P.O. boxes, ibspot is not responsible for damage caused by weather, temperature, or theft.
Customer Support
For any questions about shipping, tracking, or delivery, our customer support team is here to help.
Email: support@ibspot.com
We’re always happy to help.
Please read our policy carefully before making a purchase.
We aim to ensure every customer has a smooth and transparent experience with ibspot.com.
Order Cancellation Policy
Customers may request to cancel an order before it has been shipped.
Once the package has been shipped, cancellations are no longer possible; however, you may still request a return after receiving your order.
How to Request a Cancellation
You can contact us through:
- Email: support@ibspot.com
- Contact Form: Submit a request through our Contact Us page
Please submit your cancellation request as soon as possible after placing the order to allow us to process it before shipment.
Return Policy
We accept returns for most items within 30 days of delivery for a full refund.
To be eligible for a return:
- The item must be unused, in the same condition as received, and in its original packaging.
- A tracking number must be provided to confirm the return shipment.
Non-Returnable Items
Certain products cannot be returned, including:
- Perishable goods (for example, food, flowers, newspapers, magazines)
- Intimate or sanitary goods
- Hazardous materials or flammable liquids/gases
- Gift cards
- Downloadable software
- Some health and personal care items
Partial Refunds (If Applicable)
Partial refunds may be granted in specific situations, such as:
- Books with obvious signs of use
- Opened CDs, DVDs, software, or vinyl records
- Items not in their original condition, damaged, or missing parts not due to our error
- Items returned more than 30 days after delivery
How to Return an Item
To initiate a return, please contact us at support@ibspot.com with your order number and details about the product you wish to return.
Our team will provide you with return instructions and a prepaid return label.
Shipping Cost for Returns
Please contact us before returning any item.
We may provide a return shipping label for your return. If the return is due to our error, such as receiving the wrong item, a damaged item, or a defective product, we will cover the return shipping cost.
If the return is due to the customer’s reason, such as ordering the wrong item, changing your mind, or no longer needing the item, the original shipping fee and the return label fee will be deducted from your refund amount.
If a return is sent back without prior contact or without using our provided label, we cannot be held responsible for any return shipping costs or delivery issues.
For items valued over $75, we recommend using a trackable shipping service or purchasing shipping insurance.
We cannot guarantee that we will receive your returned item if shipped independently.
Refund Processing
Once your return is received and inspected:
- In-store returns are refunded to the original form of payment or issued as a gift card.
- Mail-in returns using our prepaid label are refunded to the original payment method within 3–5 business days after we receive your return.
Please allow:
- 5–7 business days for the return to reach our Returns Center.
- An additional 3–10 business days for your bank to post the refund to your account.
Damages, Issues & Claims
Please inspect your order immediately upon receipt.
If you receive a defective, damaged, or incorrect item, contact us right away at support@ibspot.com.
We’ll evaluate the issue promptly and make it right.
Product Claims
Before purchasing, please review product details carefully.
If there is a problem with your order upon arrival, visit our Support Center or contact us directly to arrange return shipping or replacement.
Exchanges
We do not process direct exchanges.
The fastest way to get what you need is to return the original item and place a new order once your return is accepted.
Return Address
IBSPOT Return Center
15 Sawmill Ln
Dover Plains, NY 12522
United States
Customer Support
Our support team is available 24/7 to assist with cancellations, returns, or general inquiries.
Email: support@ibspot.com
Contact Form: Contact Us page
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