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USA EU Warehouse LAUNCH CRP123E V2.0 Car Diagnostic Scanner Obd2 Scanner Code Reader Obd2 Auto Diagnostic Tool ScannerScreen Size: 5", Power Source: Corded Electric

$238.47

  • Arrives

2025 CRP123E V2.0 Launch Car Diagnostic Scanner obd2 Scanner Launch Code Reader obd2 Auto Diagnostic Tool Scanner obd2 ECU code
Products Description
Language
1. English, 2. French, 3. Spanish, 4. German, 5. Japanese, 6. Portuguese, 7. Russian
Screen size
5 inches
Main line length
120cm
Upgrade
Online Upgrade
Main line interface
DB15 (double row) → OBDII 16PIN
Function
1.EOBD/OBDII full function 
2.Data recording and playback 
3.Voltage monitoring 
4.PC printing 
5.DLC Location
For more features view the pictures below
2024 Version - LAUNCH CRP123E V2.0 Car OBD2 Scanner,Check Engine ABS SRS Airbag Transmission System , Battery Test, Fast Auto Lifetime Free Update, with LAUNCH Carry Bag

Why LAUNCH CRP123E V2.0 is So Popular ?What special function does it have ?
1. LAUNCH CRP123E is an Upgraded Version of CRP123 / VII+ , the function of CRP123E is more perfect and powerful

2. Fast 7.0 Android Large 5" touch HD screen , Upgraded Memory from 8GB to 16GB for more vehicle models program. Upgrade the battery from 4000mAh to 6100mAh, LAUNCH CRP123E obd2 Scan tool will work for a long time

3. Launch CRP123E Dianostic Engine, Transmission, ABS, and SRS Airbag four systems, read and erase code, live data stream, stores and playbacks data stream, helps to quick analysis and diagnosis, and turning off the system warning lights.

4. The battery voltage test, able to monitor the battery voltage timely

5. AUTO VIN technology that can identify vehicle make, model, and year information to shorten the vehicle navigation process.

6. Full OBD2 Function , Read fault code , delete codes , Read data stream , ect

7. One Click wifi lifetime free update ,and over 57+ Car Brands , 10000+ Vehicles Models , Upgrade new make up to 2021 models, this scan tool works on most 1996 and newer OBDII Compliant vehicles, Cover OBD2/EOBD/JOBD vehicle,

8. 2 in1 Diagnostic Tool , Health Report Record ,Playback and Print,

All diagnostic data can be recorded and generate into diagnostic report which can be shared to email then print on a computer.

9. Online Maintenance Resources: Operating skills, DTC Help, Automotive Technology Handbook, Repair Case, and How-to Videos. Let you master and understand car breakdown problems faster

10. More Stronger and More Resistant to Fall. The anti-slip handle design and anti-fall shell greatly extend the lifetime of the launch scanner.

And more...

One-Click Free Update LAUNCH CRP123E
Keep Diagnostic Software to latest , ect


4 System Diagnostic -Check Engine , ABS , SRS and Transmission System

Engine System Diagnosis

By Reading, Clearing DTCs and viewing Live Data Stream, the scan tool can help you easily pinpoint the cause of the Engine System problem and turn off the warning light related, thus ensuring the engine works properly, and enhancing its performance.

ABS System Diagnosis

By accessing to ABS system to view its Live Data Stream, and retrieving the fault codes, this LAUNCH Creader scanner can
troubleshoot the ABS issue with a visual inspection of all brake components that caused the warning light, and turn the light off.

SRS System Diagnosis

By detecting every electronic parameters in SRS system to check their health status, this diagnostic tool can address the SRS potential issues timely to ensure your driving safety, and turn off the warning light of Airbag.

Transmission system diagnosis

By checking the Transmission system, this tool can figure the problem out via reading codes, or check the health status via Live Data viewing, and turn off the warning light, making sure that the right amount of power goes to the wheels to drive at a given spe


LAUNCH CRP123E Mall Function
in Mall , it can subscribe reset function and Full system of the car,
( Please Note:Please contact seller to check it before you purchase)

-22 Reset Function
1. Reset SAS, 2. Reset Brake, 3. Reset Gear, 4. Reset Oil,5. Reset IMMO, 6. Reset Injec , 7. Reset TPMS, 8. Reset BMS, 9. Reset Bleed, 10. Reset ETS, 11. RESET DPF, 12. SUS Reset, 13. AFS Reset , 14. SUN ROOF, 15. Gearbox Learn, 16. EGR Adaption, 17. A/C relearn, 18. Intelligent Cruise Control , 19.Engine Power Balance Moonitoring , 20. Motor Angle Calibration, 21.High Voltage Battery Diagnostics 22. GPF regeneration

- Full System of the Car :
1. CHRYSLER (Chrysler/Dodge/Jeep)
2. GM (GM/Chevrolet/Cadillac/Buick)
3. TOYOTA (Toyota/Lexus)
4. SUBARU (Subaru)
5. USAFORD (Ford/Lincoln)
6. VW (Volkswagen)
7. BMW (BMW/Rolls-Royce/Mini)
8. HONDA (Honda/Acura)
9. NISSAN (Nissan/Infiniti/Nissan GTR)
10. BENZ (Benz/Maybach)


Real Time Battery Voltage Graphing
Check the battery status in real time and eliminate the most easily overlooked battery problems


Quick VIN Identification
AUTO VIN technology can identify vehicle make, model, and year information to shorten the vehicle navigation process. Feel free to enter the VIN data manuall


Live Data Stream Analyse in Graph
The launch scanner CRP123E shows you live sensors data and provides data graphing for intuitive diagnostics and monitoring your vehicle performance, help customers to better analyze the abnormal parameter.


Full OBD2 Check--Make a Better Detection for Car Engine System!
This scanner supports all 10 test modes for OBD-II cars which are great for daily repair work. The table below describes the purpose of each mode of operation:

1.Reading Codes: Show the detailed description of the Diagnostic Trouble Code (DTCs)

2.Erasing Codes & Reset: Turns off Check Engine Light (MIL), clears codes and resets monitors.

3.Data Stream: Reads and displays live ECU/PCM data stream, plotting functions graphically and stores freeze frame data.

4.I/M Readiness Status: Shows whether the various emissions-related systems on the vehicle are operating properly and are ready for inspection and maintenance testing.

5.Read Live Data Stream: Show the information of continuous data stream from a vehicle in live graphic (waveform) display.

6.View Freeze Frame Data: Check the certain vehicle conditions which are recorded by the on-board computer at the time the emission-related fault occurs.

7.O2 Sensor Test: Allows retrieval and viewing of O2 sensor monitor test results for the most recently performed tests from the vehicle’s on-board computer.

8.On-Board Monitor Test: Retrieves and displays test results for emission-related powertrain components and systems.

9.Read Vehicle Information:Display the information such as VIN (Vehicle Identification Number), CID (Calibration ID) and CVN (Calibration verification number), etc.

10.Component Test: Certain vehicle components can be actuated by commands sent from the scanner to test their operability


More Features you can get!
●Live Data on Graph

●Auto Vin Reading, Makes Diagnostic More Fast

●Display Real-Time Battery Voltage

●Screenshot & Email Share & Data recording and playback & Diagnostic Feedback

●DTC lookup

Company Profile
Certifications
Shipping And Packing

Isin:
IRHYC2AQRR7Z

$238.47

  • Arrives

In Stock

Sold by , Fulfilled by IBSPOT • Ships from US

IBSPOT Buyer Protection
  • Free 30-Day Returns
  • Full Refund for Damaged or Incorrect Items
  • Guaranteed Delivery or Money Back
  • Secure Checkout & Fast Support
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USA EU Warehouse LAUNCH CRP123E V2.0  Car Diagnostic Scanner Obd2 Scanner  Code Reader Obd2 Auto Diagnostic Tool ScannerScreen Size: 5", Power Source: Corded Electric

USA EU Warehouse LAUNCH CRP123E V2.0 Car Diagnostic Scanner Obd2 Scanner Co...

$238.47

2025 CRP123E V2.0 Launch Car Diagnostic Scanner obd2 Scanner Launch Code Reader obd2 Auto Diagnostic Tool Scanner obd2 ECU code
Products Description
Language
1. English, 2. French, 3. Spanish, 4. German, 5. Japanese, 6. Portuguese, 7. Russian
Screen size
5 inches
Main line length
120cm
Upgrade
Online Upgrade
Main line interface
DB15 (double row) → OBDII 16PIN
Function
1.EOBD/OBDII full function 
2.Data recording and playback 
3.Voltage monitoring 
4.PC printing 
5.DLC Location
For more features view the pictures below
2024 Version - LAUNCH CRP123E V2.0 Car OBD2 Scanner,Check Engine ABS SRS Airbag Transmission System , Battery Test, Fast Auto Lifetime Free Update, with LAUNCH Carry Bag

Why LAUNCH CRP123E V2.0 is So Popular ?What special function does it have ?
1. LAUNCH CRP123E is an Upgraded Version of CRP123 / VII+ , the function of CRP123E is more perfect and powerful

2. Fast 7.0 Android Large 5" touch HD screen , Upgraded Memory from 8GB to 16GB for more vehicle models program. Upgrade the battery from 4000mAh to 6100mAh, LAUNCH CRP123E obd2 Scan tool will work for a long time

3. Launch CRP123E Dianostic Engine, Transmission, ABS, and SRS Airbag four systems, read and erase code, live data stream, stores and playbacks data stream, helps to quick analysis and diagnosis, and turning off the system warning lights.

4. The battery voltage test, able to monitor the battery voltage timely

5. AUTO VIN technology that can identify vehicle make, model, and year information to shorten the vehicle navigation process.

6. Full OBD2 Function , Read fault code , delete codes , Read data stream , ect

7. One Click wifi lifetime free update ,and over 57+ Car Brands , 10000+ Vehicles Models , Upgrade new make up to 2021 models, this scan tool works on most 1996 and newer OBDII Compliant vehicles, Cover OBD2/EOBD/JOBD vehicle,

8. 2 in1 Diagnostic Tool , Health Report Record ,Playback and Print,

All diagnostic data can be recorded and generate into diagnostic report which can be shared to email then print on a computer.

9. Online Maintenance Resources: Operating skills, DTC Help, Automotive Technology Handbook, Repair Case, and How-to Videos. Let you master and understand car breakdown problems faster

10. More Stronger and More Resistant to Fall. The anti-slip handle design and anti-fall shell greatly extend the lifetime of the launch scanner.

And more...

One-Click Free Update LAUNCH CRP123E
Keep Diagnostic Software to latest , ect


4 System Diagnostic -Check Engine , ABS , SRS and Transmission System

Engine System Diagnosis

By Reading, Clearing DTCs and viewing Live Data Stream, the scan tool can help you easily pinpoint the cause of the Engine System problem and turn off the warning light related, thus ensuring the engine works properly, and enhancing its performance.

ABS System Diagnosis

By accessing to ABS system to view its Live Data Stream, and retrieving the fault codes, this LAUNCH Creader scanner can
troubleshoot the ABS issue with a visual inspection of all brake components that caused the warning light, and turn the light off.

SRS System Diagnosis

By detecting every electronic parameters in SRS system to check their health status, this diagnostic tool can address the SRS potential issues timely to ensure your driving safety, and turn off the warning light of Airbag.

Transmission system diagnosis

By checking the Transmission system, this tool can figure the problem out via reading codes, or check the health status via Live Data viewing, and turn off the warning light, making sure that the right amount of power goes to the wheels to drive at a given spe


LAUNCH CRP123E Mall Function
in Mall , it can subscribe reset function and Full system of the car,
( Please Note:Please contact seller to check it before you purchase)

-22 Reset Function
1. Reset SAS, 2. Reset Brake, 3. Reset Gear, 4. Reset Oil,5. Reset IMMO, 6. Reset Injec , 7. Reset TPMS, 8. Reset BMS, 9. Reset Bleed, 10. Reset ETS, 11. RESET DPF, 12. SUS Reset, 13. AFS Reset , 14. SUN ROOF, 15. Gearbox Learn, 16. EGR Adaption, 17. A/C relearn, 18. Intelligent Cruise Control , 19.Engine Power Balance Moonitoring , 20. Motor Angle Calibration, 21.High Voltage Battery Diagnostics 22. GPF regeneration

- Full System of the Car :
1. CHRYSLER (Chrysler/Dodge/Jeep)
2. GM (GM/Chevrolet/Cadillac/Buick)
3. TOYOTA (Toyota/Lexus)
4. SUBARU (Subaru)
5. USAFORD (Ford/Lincoln)
6. VW (Volkswagen)
7. BMW (BMW/Rolls-Royce/Mini)
8. HONDA (Honda/Acura)
9. NISSAN (Nissan/Infiniti/Nissan GTR)
10. BENZ (Benz/Maybach)


Real Time Battery Voltage Graphing
Check the battery status in real time and eliminate the most easily overlooked battery problems


Quick VIN Identification
AUTO VIN technology can identify vehicle make, model, and year information to shorten the vehicle navigation process. Feel free to enter the VIN data manuall


Live Data Stream Analyse in Graph
The launch scanner CRP123E shows you live sensors data and provides data graphing for intuitive diagnostics and monitoring your vehicle performance, help customers to better analyze the abnormal parameter.


Full OBD2 Check--Make a Better Detection for Car Engine System!
This scanner supports all 10 test modes for OBD-II cars which are great for daily repair work. The table below describes the purpose of each mode of operation:

1.Reading Codes: Show the detailed description of the Diagnostic Trouble Code (DTCs)

2.Erasing Codes & Reset: Turns off Check Engine Light (MIL), clears codes and resets monitors.

3.Data Stream: Reads and displays live ECU/PCM data stream, plotting functions graphically and stores freeze frame data.

4.I/M Readiness Status: Shows whether the various emissions-related systems on the vehicle are operating properly and are ready for inspection and maintenance testing.

5.Read Live Data Stream: Show the information of continuous data stream from a vehicle in live graphic (waveform) display.

6.View Freeze Frame Data: Check the certain vehicle conditions which are recorded by the on-board computer at the time the emission-related fault occurs.

7.O2 Sensor Test: Allows retrieval and viewing of O2 sensor monitor test results for the most recently performed tests from the vehicle’s on-board computer.

8.On-Board Monitor Test: Retrieves and displays test results for emission-related powertrain components and systems.

9.Read Vehicle Information:Display the information such as VIN (Vehicle Identification Number), CID (Calibration ID) and CVN (Calibration verification number), etc.

10.Component Test: Certain vehicle components can be actuated by commands sent from the scanner to test their operability


More Features you can get!
●Live Data on Graph

●Auto Vin Reading, Makes Diagnostic More Fast

●Display Real-Time Battery Voltage

●Screenshot & Email Share & Data recording and playback & Diagnostic Feedback

●DTC lookup

Company Profile
Certifications
Shipping And Packing

Isin:
IRHYC2AQRR7Z

2025 CRP123E V2.0 Launch Car Diagnostic Scanner obd2 Scanner Launch Code Reader obd2 Auto Diagnostic Tool Scanner obd2 ECU code
Products Description
Language
1. English, 2. French, 3. Spanish, 4. German, 5. Japanese, 6. Portuguese, 7. Russian
Screen size
5 inches
Main line length
120cm
Upgrade
Online Upgrade
Main line interface
DB15 (double row) → OBDII 16PIN
Function
1.EOBD/OBDII full function 
2.Data recording and playback 
3.Voltage monitoring 
4.PC printing 
5.DLC Location
For more features view the pictures below
2024 Version - LAUNCH CRP123E V2.0 Car OBD2 Scanner,Check Engine ABS SRS Airbag Transmission System , Battery Test, Fast Auto Lifetime Free Update, with LAUNCH Carry Bag

Why LAUNCH CRP123E V2.0 is So Popular ?What special function does it have ?
1. LAUNCH CRP123E is an Upgraded Version of CRP123 / VII+ , the function of CRP123E is more perfect and powerful

2. Fast 7.0 Android Large 5" touch HD screen , Upgraded Memory from 8GB to 16GB for more vehicle models program. Upgrade the battery from 4000mAh to 6100mAh, LAUNCH CRP123E obd2 Scan tool will work for a long time

3. Launch CRP123E Dianostic Engine, Transmission, ABS, and SRS Airbag four systems, read and erase code, live data stream, stores and playbacks data stream, helps to quick analysis and diagnosis, and turning off the system warning lights.

4. The battery voltage test, able to monitor the battery voltage timely

5. AUTO VIN technology that can identify vehicle make, model, and year information to shorten the vehicle navigation process.

6. Full OBD2 Function , Read fault code , delete codes , Read data stream , ect

7. One Click wifi lifetime free update ,and over 57+ Car Brands , 10000+ Vehicles Models , Upgrade new make up to 2021 models, this scan tool works on most 1996 and newer OBDII Compliant vehicles, Cover OBD2/EOBD/JOBD vehicle,

8. 2 in1 Diagnostic Tool , Health Report Record ,Playback and Print,

All diagnostic data can be recorded and generate into diagnostic report which can be shared to email then print on a computer.

9. Online Maintenance Resources: Operating skills, DTC Help, Automotive Technology Handbook, Repair Case, and How-to Videos. Let you master and understand car breakdown problems faster

10. More Stronger and More Resistant to Fall. The anti-slip handle design and anti-fall shell greatly extend the lifetime of the launch scanner.

And more...

One-Click Free Update LAUNCH CRP123E
Keep Diagnostic Software to latest , ect


4 System Diagnostic -Check Engine , ABS , SRS and Transmission System

Engine System Diagnosis

By Reading, Clearing DTCs and viewing Live Data Stream, the scan tool can help you easily pinpoint the cause of the Engine System problem and turn off the warning light related, thus ensuring the engine works properly, and enhancing its performance.

ABS System Diagnosis

By accessing to ABS system to view its Live Data Stream, and retrieving the fault codes, this LAUNCH Creader scanner can
troubleshoot the ABS issue with a visual inspection of all brake components that caused the warning light, and turn the light off.

SRS System Diagnosis

By detecting every electronic parameters in SRS system to check their health status, this diagnostic tool can address the SRS potential issues timely to ensure your driving safety, and turn off the warning light of Airbag.

Transmission system diagnosis

By checking the Transmission system, this tool can figure the problem out via reading codes, or check the health status via Live Data viewing, and turn off the warning light, making sure that the right amount of power goes to the wheels to drive at a given spe


LAUNCH CRP123E Mall Function
in Mall , it can subscribe reset function and Full system of the car,
( Please Note:Please contact seller to check it before you purchase)

-22 Reset Function
1. Reset SAS, 2. Reset Brake, 3. Reset Gear, 4. Reset Oil,5. Reset IMMO, 6. Reset Injec , 7. Reset TPMS, 8. Reset BMS, 9. Reset Bleed, 10. Reset ETS, 11. RESET DPF, 12. SUS Reset, 13. AFS Reset , 14. SUN ROOF, 15. Gearbox Learn, 16. EGR Adaption, 17. A/C relearn, 18. Intelligent Cruise Control , 19.Engine Power Balance Moonitoring , 20. Motor Angle Calibration, 21.High Voltage Battery Diagnostics 22. GPF regeneration

- Full System of the Car :
1. CHRYSLER (Chrysler/Dodge/Jeep)
2. GM (GM/Chevrolet/Cadillac/Buick)
3. TOYOTA (Toyota/Lexus)
4. SUBARU (Subaru)
5. USAFORD (Ford/Lincoln)
6. VW (Volkswagen)
7. BMW (BMW/Rolls-Royce/Mini)
8. HONDA (Honda/Acura)
9. NISSAN (Nissan/Infiniti/Nissan GTR)
10. BENZ (Benz/Maybach)


Real Time Battery Voltage Graphing
Check the battery status in real time and eliminate the most easily overlooked battery problems


Quick VIN Identification
AUTO VIN technology can identify vehicle make, model, and year information to shorten the vehicle navigation process. Feel free to enter the VIN data manuall


Live Data Stream Analyse in Graph
The launch scanner CRP123E shows you live sensors data and provides data graphing for intuitive diagnostics and monitoring your vehicle performance, help customers to better analyze the abnormal parameter.


Full OBD2 Check--Make a Better Detection for Car Engine System!
This scanner supports all 10 test modes for OBD-II cars which are great for daily repair work. The table below describes the purpose of each mode of operation:

1.Reading Codes: Show the detailed description of the Diagnostic Trouble Code (DTCs)

2.Erasing Codes & Reset: Turns off Check Engine Light (MIL), clears codes and resets monitors.

3.Data Stream: Reads and displays live ECU/PCM data stream, plotting functions graphically and stores freeze frame data.

4.I/M Readiness Status: Shows whether the various emissions-related systems on the vehicle are operating properly and are ready for inspection and maintenance testing.

5.Read Live Data Stream: Show the information of continuous data stream from a vehicle in live graphic (waveform) display.

6.View Freeze Frame Data: Check the certain vehicle conditions which are recorded by the on-board computer at the time the emission-related fault occurs.

7.O2 Sensor Test: Allows retrieval and viewing of O2 sensor monitor test results for the most recently performed tests from the vehicle’s on-board computer.

8.On-Board Monitor Test: Retrieves and displays test results for emission-related powertrain components and systems.

9.Read Vehicle Information:Display the information such as VIN (Vehicle Identification Number), CID (Calibration ID) and CVN (Calibration verification number), etc.

10.Component Test: Certain vehicle components can be actuated by commands sent from the scanner to test their operability


More Features you can get!
●Live Data on Graph

●Auto Vin Reading, Makes Diagnostic More Fast

●Display Real-Time Battery Voltage

●Screenshot & Email Share & Data recording and playback & Diagnostic Feedback

●DTC lookup

Company Profile
Certifications
Shipping And Packing
  • Car Fitment: Universal
  • Operating System: Android
  • Communication interface: OBD
  • Voltage: 12V
  • For Vehicle Brand: Universal
  • Type: Code Reader
  • Applicable Models: Multi-Cars
  • Combination: SDK
  • Place of Origin: Guangdong, China
  • Brand Name: Launch
  • Model Number: CRP123E V2.0
  • Warranty: 1 Years
  • Function: Four System Basic Diagnosis
  • Link method: Wired
  • Language: Support Multi-language
  • Update: Free
  • Charged: Not charged
  • WIFI/BT: NO
  • MOQ: 1 Pcs
  • Selling Units:: Single item
  • Single package size:: 24X22X9 cm
  • Single gross weight:: 1.500 KG

Processing Time

  • We process and ship orders Monday through Friday, excluding holidays.
  • Most orders are processed within 1–3 business days, depending on product availability.
  • Processing time does not include delivery time, which varies based on your location and the product’s shipping origin.

Shipping Coverage

We currently ship to addresses within the United States only.

Products may ship from:

  • Our U.S. warehouses, or
  • Our international fulfillment centers (including Korea, Japan, China, Australia, Mexico, Canada, the United Kingdom, and the EU).

Each product page clearly displays the “Ships From” location before checkout.


Shipping Methods & Estimated Delivery

Shipping Method Estimated Delivery Cost
Free Shipping (US) 5–10 business days Free, available on eligible items
Standard Shipping (US to US by Item) 5–10 business days $5.95 for the first item, $3.00 each additional
Standard Shipping (From US Warehouse by Weight) 3–7 business days Starts at $5.95, increasing by $2 for every additional 4 oz (0.25 lb) up to 1 lb, then by $4 for each additional pound beyond 1 lb.
Extended Delivery (Ships from Overseas Warehouse) 10–20 business days $14.50 for the first item, $2.00 each additional

Shipping costs vary by product weight, quantity and origin. Exact rates and delivery estimates are displayed on each product page and confirmed during checkout.

Free Shipping

We offer free standard shipping on select products or during promotional periods. Availability of free shipping will be displayed on the product page and at checkout. 


Carriers

We primarily use USPS and UPS for U.S. deliveries. Items shipped from international warehouses may be handled by partner carriers depending on the country of origin.


Import Duties & Taxes

All import duties and taxes for goods imported into the United States are included in the product price. There are no hidden fees or additional charges at checkout.


Tracking & Notifications

Every order is fully trackable. You will receive a tracking number via email once your order ships. If your order ships in multiple packages, each package will have its own tracking number. If you don’t receive a shipping confirmation immediately, your order is still being processed and will arrive within the estimated timeframe shown at checkout.

You can track your shipment anytime using the Track Your Order page on our website.


Order Changes & Cancellations

If you need to modify or cancel an order, please contact our customer support team as soon as possible. Orders can only be canceled before they ship. Once shipped, cancellations are not possible, but you may request a return after the item is delivered.

Contact: support@ibspot.com


Item Not Received

If your tracking number shows “Delivered” but you haven’t received your package:

  1. Check with your local USPS or UPS office.
  2. Confirm that the shipping address provided was correct.
  3. If the issue remains unresolved, contact support@ibspot.com for assistance.

Damaged or Lost Parcels

If your package arrives damaged or fails to arrive, please contact us immediately. For deliveries to P.O. boxes, ibspot is not responsible for damage caused by weather, temperature, or theft.


Customer Support

For any questions about shipping, tracking, or delivery, our customer support team is here to help.

Email: support@ibspot.com

We’re always happy to help.

Please read our policy carefully before making a purchase.
We aim to ensure every customer has a smooth and transparent experience with ibspot.com.


Order Cancellation Policy

Customers may request to cancel an order before it has been shipped.
Once the package has been shipped, cancellations are no longer possible; however, you may still request a return after receiving your order.

How to Request a Cancellation

You can contact us through:

Please submit your cancellation request as soon as possible after placing the order to allow us to process it before shipment.


Return Policy

We accept returns for most items within 30 days of delivery for a full refund.

To be eligible for a return:

  • The item must be unused, in the same condition as received, and in its original packaging.
  • A tracking number must be provided to confirm the return shipment.

Non-Returnable Items

Certain products cannot be returned, including:

  • Perishable goods (for example, food, flowers, newspapers, magazines)
  • Intimate or sanitary goods
  • Hazardous materials or flammable liquids/gases
  • Gift cards
  • Downloadable software
  • Some health and personal care items

Partial Refunds (If Applicable)

Partial refunds may be granted in specific situations, such as:

  • Books with obvious signs of use
  • Opened CDs, DVDs, software, or vinyl records
  • Items not in their original condition, damaged, or missing parts not due to our error
  • Items returned more than 30 days after delivery

How to Return an Item

To initiate a return, please contact us at support@ibspot.com with your order number and details about the product you wish to return.
Our team will provide you with return instructions and a prepaid return label.


Shipping Cost for Returns

Please contact us before returning any item.
We will provide a free return shipping label.

If a return is sent back without prior contact or without our provided label, we cannot be held responsible for return shipping costs.

For items valued over $75, we recommend using a trackable shipping service or purchasing shipping insurance.
We cannot guarantee that we will receive your returned item if shipped independently.


Refund Processing

Once your return is received and inspected:

  • In-store returns are refunded to the original form of payment or issued as a gift card.
  • Mail-in returns using our prepaid label are refunded to the original payment method within 3–5 business days after we receive your return.

Please allow:

  • 5–7 business days for the return to reach our Returns Center.
  • An additional 3–10 business days for your bank to post the refund to your account.

Damages, Issues & Claims

Please inspect your order immediately upon receipt.
If you receive a defective, damaged, or incorrect item, contact us right away at support@ibspot.com.
We’ll evaluate the issue promptly and make it right.

Product Claims

Before purchasing, please review product details carefully.
If there is a problem with your order upon arrival, visit our Support Center or contact us directly to arrange return shipping or replacement.


Exchanges

We do not process direct exchanges.
The fastest way to get what you need is to return the original item and place a new order once your return is accepted.


Return Address

IBSPOT Return Center
15 Sawmill Ln
Dover Plains, NY 12522
United States


Customer Support

Our support team is available 24/7 to assist with cancellations, returns, or general inquiries.

Email: support@ibspot.com
Contact Form: Contact Us page

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Disclaimer: Statements made, or products sold through this website, have not been evaluated by the United States Food and Drug Administration. Products are not intended to diagnose, treat, cure or prevent any disease.