UROOS 우르오스 히어로 세트 (중건성/지복합) UROS Hero Set (Normal/Dry Combination)
$61.73
- $14.50 shipping from South Korea View details
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우르오스 히어로 세트 (중건성/지복합)
UROS Hero Set (Normal/Dry Combination)
Product Highlights:
- Effective skincare solution for oily combination skin.
- Gentle and hydrating lotion for daily use.
- Versatile skin wash suitable for all skin types.
- Manufactured in Japan by Urhors.
- Quality guarantee in accordance with consumer protection laws.
Specifications:
| Specification | Details |
|---|---|
| Brand | Urhors |
| Origin | Refer to detailed description |
| Country of Manufacture | Japan |
| Usage Method | Apply lotion after shaving or showering; wash with water. |
| Contents | Skin lotion 200ml + Skin wash 300ml |
| Expected Delivery Time | Max 3 days; custom products max 15 days. |
| Consumer Consultation | 080-090-5654 |
Cautions:
Discontinue use if any abnormalities occur. Consult a dermatologist if necessary. Do not use on wounded skin or areas with eczema.
To ensure safety, store out of reach of children and avoid extreme temperatures.
Quality and Assurance:
This product complies with all relevant laws and regulations for consumer dispute resolution.
도서산간 지역 배송 가능 상품입니다.
- Free 30-Day Returns
- Full Refund for Damaged or Incorrect Items
- Guaranteed Delivery or Money Back
- Secure Checkout & Fast Support
우르오스 히어로 세트 (중건성/지복합)
UROS Hero Set (Normal/Dry Combination)
Product Highlights:
- Effective skincare solution for oily combination skin.
- Gentle and hydrating lotion for daily use.
- Versatile skin wash suitable for all skin types.
- Manufactured in Japan by Urhors.
- Quality guarantee in accordance with consumer protection laws.
Specifications:
| Specification | Details |
|---|---|
| Brand | Urhors |
| Origin | Refer to detailed description |
| Country of Manufacture | Japan |
| Usage Method | Apply lotion after shaving or showering; wash with water. |
| Contents | Skin lotion 200ml + Skin wash 300ml |
| Expected Delivery Time | Max 3 days; custom products max 15 days. |
| Consumer Consultation | 080-090-5654 |
Cautions:
Discontinue use if any abnormalities occur. Consult a dermatologist if necessary. Do not use on wounded skin or areas with eczema.
To ensure safety, store out of reach of children and avoid extreme temperatures.
Quality and Assurance:
This product complies with all relevant laws and regulations for consumer dispute resolution.
도서산간 지역 배송 가능 상품입니다.
우르오스 히어로 세트 (중건성/지복합)
UROS Hero Set (Normal/Dry Combination)
Product Highlights:
- Effective skincare solution for oily combination skin.
- Gentle and hydrating lotion for daily use.
- Versatile skin wash suitable for all skin types.
- Manufactured in Japan by Urhors.
- Quality guarantee in accordance with consumer protection laws.
Specifications:
| Specification | Details |
|---|---|
| Brand | Urhors |
| Origin | Refer to detailed description |
| Country of Manufacture | Japan |
| Usage Method | Apply lotion after shaving or showering; wash with water. |
| Contents | Skin lotion 200ml + Skin wash 300ml |
| Expected Delivery Time | Max 3 days; custom products max 15 days. |
| Consumer Consultation | 080-090-5654 |
Cautions:
Discontinue use if any abnormalities occur. Consult a dermatologist if necessary. Do not use on wounded skin or areas with eczema.
To ensure safety, store out of reach of children and avoid extreme temperatures.
Quality and Assurance:
This product complies with all relevant laws and regulations for consumer dispute resolution.
도서산간 지역 배송 가능 상품입니다.
- brand: Urhors
- origin: Refer to detailed description
- manufacturing country: Japan
- usage method: Lotion: After shaving, washing, or showering, take an appropriate amount in your hands and apply it to your face and body. Wash: Take an appropriate amount in your hands or on a wet towel, lather, and rinse with water.
- product number: 731344557
- product status: New product
- taxpayer classification: Regular taxpayer + simplified taxpayer (tax invoice issuing business)
- business classification: Corporate business
- receipt issuance: Possible - Credit card slip, online cash receipt
- quality guarantee standard: In accordance with relevant laws and consumer dispute resolution regulations
- main product specifications: Lotion for oily combination skin / Wash for all skin types
- VAT exemption: Taxable product
- cautions when using: 1. Discontinue use if you experience any abnormalities while using cosmetics as it may worsen symptoms; consult a dermatologist, etc. if: 1) Red spots, swelling, itching, irritation, etc. occur while using 2) Abnormalities occur in areas exposed to direct sunlight 2. Do not use on areas with wounds or abnormalities such as eczema and dermatitis 3. Storage and handling precautions: 1) Always close the cap after use 2) Store out of reach of infants and children 3) Do not store in places with high or low temperatures or where direct sunlight can reach; more detailed precautions for use are provided on the product. For further inquiries, please contact the consumer consultation center.
- expected delivery time after order: Maximum 3 days from order date, custom products: Maximum 15 days from order date; exact delivery time may vary depending on products and circumstances.
- contents volume or weight: Skin lotion 200ml + Skin wash 300ml
- consumer consultation phone number: Customer support 080-090-5654
- expiration date or usage period after opening: Only products with 18 months or more remaining before the expiration date from the date of dispatch are sold. (This product has different manufacturing dates based on the date of arrival, so providing accurate information is difficult. For more inquiries, please contact the consumer consultation number and Q&A bulletin board.)
- all ingredients that must be labeled and indicated according to the Cosmetics Act: Lotion: Purified water, ethanol, pentylene glycol, betaine, glycerin, PEG-6, PEG-32, adenosine phosphate, phenoxyethanol, sodium hydroxide, PPG-6-decyl tetradecase-30, sodium dilauramidoglutamyl lysine, algin, citric acid, kelp extract, butylene glycol, sodium hyaluronate, turpentine, Atlas cedar bark oil, lime oil, lavandin oil, fir leaf oil, star anise fruit/seed oil, peppermint oil, rosemary leaf oil, western red cedar leaf oil, linalool / Milk: Purified water, ethanol, pentylene glycol, betaine, glycerin, PEG-6, PEG-32, adenosine phosphate, phenoxyethanol, sodium hydroxide, PPG-6-decyl tetradecase-30, sodium dilauramidoglutamyl lysine, algin, citric acid, kelp extract, butylene glycol, sodium hyaluronate, turpentine, Atlas cedar bark oil, lime oil, lavandin oil, fir leaf oil, star anise fruit/seed oil, peppermint oil, rosemary leaf oil, western red cedar leaf oil, linalool, limonene / Wash: Purified water, lauric acid, dipropylene glycol, potassium hydroxide, myristic acid, palmitic acid, stearic acid, glycol distearate, disodium laur...
- cosmetics manufacturer, responsible salesperson, and customized cosmetics salesperson: Otsuka Pharmaceutical Co., Ltd., 903 Sangsin-ri, Hyangnam-eup, Hwaseong-si, Gyeonggi-do, Korea
- for functional cosmetics, input whether approval by the Ministry of Food and Drug Safety under the Cosmetics Act has been received (whitening, wrinkle improvement, UV protection, etc.): Y
Processing Time
- We process and ship orders Monday through Friday, excluding holidays.
- Most orders are processed within 1–3 business days, depending on product availability.
- Processing time does not include delivery time, which varies based on your location and the product’s shipping origin.
Shipping Coverage
We currently ship to addresses within the United States only.
Products may ship from:
- Our U.S. warehouses, or
- Our international fulfillment centers (including Korea, Japan, China, Australia, Mexico, Canada, the United Kingdom, and the EU).
Each product page clearly displays the “Ships From” location before checkout.
Shipping Methods & Estimated Delivery
| Shipping Method | Estimated Delivery | Cost |
|---|---|---|
| Free Shipping (US) | 5–10 business days | Free, available on eligible items |
| Standard Shipping (US to US by Item) | 5–10 business days | $5.95 for the first item, $3.00 each additional |
| Standard Shipping (From US Warehouse by Weight) | 3–7 business days | Starts at $5.95, increasing by $2 for every additional 4 oz (0.25 lb) up to 1 lb, then by $4 for each additional pound beyond 1 lb. |
| Extended Delivery (Ships from Overseas Warehouse) | 10–20 business days | $14.50 for the first item, $2.00 each additional |
Shipping costs vary by product weight, quantity and origin. Exact rates and delivery estimates are displayed on each product page and confirmed during checkout.
Free Shipping
We offer free standard shipping on select products or during promotional periods. Availability of free shipping will be displayed on the product page and at checkout.
Carriers
We primarily use USPS and UPS for U.S. deliveries. Items shipped from international warehouses may be handled by partner carriers depending on the country of origin.
Import Duties & Taxes
All import duties and taxes for goods imported into the United States are included in the product price. There are no hidden fees or additional charges at checkout.
Tracking & Notifications
Every order is fully trackable. You will receive a tracking number via email once your order ships. If your order ships in multiple packages, each package will have its own tracking number. If you don’t receive a shipping confirmation immediately, your order is still being processed and will arrive within the estimated timeframe shown at checkout.
You can track your shipment anytime using the Track Your Order page on our website.
Order Changes & Cancellations
If you need to modify or cancel an order, please contact our customer support team as soon as possible. Orders can only be canceled before they ship. Once shipped, cancellations are not possible, but you may request a return after the item is delivered.
Contact: support@ibspot.com
Item Not Received
If your tracking number shows “Delivered” but you haven’t received your package:
- Check with your local USPS or UPS office.
- Confirm that the shipping address provided was correct.
- If the issue remains unresolved, contact support@ibspot.com for assistance.
Damaged or Lost Parcels
If your package arrives damaged or fails to arrive, please contact us immediately. For deliveries to P.O. boxes, ibspot is not responsible for damage caused by weather, temperature, or theft.
Customer Support
For any questions about shipping, tracking, or delivery, our customer support team is here to help.
Email: support@ibspot.com
We’re always happy to help.
Please read our policy carefully before making a purchase.
We aim to ensure every customer has a smooth and transparent experience with ibspot.com.
Order Cancellation Policy
Customers may request to cancel an order before it has been shipped.
Once the package has been shipped, cancellations are no longer possible; however, you may still request a return after receiving your order.
How to Request a Cancellation
You can contact us through:
- Email: support@ibspot.com
- Contact Form: Submit a request through our Contact Us page
Please submit your cancellation request as soon as possible after placing the order to allow us to process it before shipment.
Return Policy
We accept returns for most items within 30 days of delivery for a full refund.
To be eligible for a return:
- The item must be unused, in the same condition as received, and in its original packaging.
- A tracking number must be provided to confirm the return shipment.
Non-Returnable Items
Certain products cannot be returned, including:
- Perishable goods (for example, food, flowers, newspapers, magazines)
- Intimate or sanitary goods
- Hazardous materials or flammable liquids/gases
- Gift cards
- Downloadable software
- Some health and personal care items
Partial Refunds (If Applicable)
Partial refunds may be granted in specific situations, such as:
- Books with obvious signs of use
- Opened CDs, DVDs, software, or vinyl records
- Items not in their original condition, damaged, or missing parts not due to our error
- Items returned more than 30 days after delivery
How to Return an Item
To initiate a return, please contact us at support@ibspot.com with your order number and details about the product you wish to return.
Our team will provide you with return instructions and a prepaid return label.
Shipping Cost for Returns
Please contact us before returning any item.
We will provide a free return shipping label.
If a return is sent back without prior contact or without our provided label, we cannot be held responsible for return shipping costs.
For items valued over $75, we recommend using a trackable shipping service or purchasing shipping insurance.
We cannot guarantee that we will receive your returned item if shipped independently.
Refund Processing
Once your return is received and inspected:
- In-store returns are refunded to the original form of payment or issued as a gift card.
- Mail-in returns using our prepaid label are refunded to the original payment method within 3–5 business days after we receive your return.
Please allow:
- 5–7 business days for the return to reach our Returns Center.
- An additional 3–10 business days for your bank to post the refund to your account.
Damages, Issues & Claims
Please inspect your order immediately upon receipt.
If you receive a defective, damaged, or incorrect item, contact us right away at support@ibspot.com.
We’ll evaluate the issue promptly and make it right.
Product Claims
Before purchasing, please review product details carefully.
If there is a problem with your order upon arrival, visit our Support Center or contact us directly to arrange return shipping or replacement.
Exchanges
We do not process direct exchanges.
The fastest way to get what you need is to return the original item and place a new order once your return is accepted.
Return Address
IBSPOT Return Center
15 Sawmill Ln
Dover Plains, NY 12522
United States
Customer Support
Our support team is available 24/7 to assist with cancellations, returns, or general inquiries.
Email: support@ibspot.com
Contact Form: Contact Us page
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