Upgraded W10864399 Refrigerator Glass Shelf Replacement Compatible with Whirlpool, Kenmore Refrigerator Glass Shelf Insert Crisper, Replaces 2173405 2203238 4382353 Tempered Glass Crisper Drawer Cover
$89.39
- $5.99 shipping from United States View details
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- 【Upgraded W10864399 Glass Shelf】W10864399 Crisper Shelf uses military-grade tempered glass with special strengthening treatment to resist scratch and drop, Stronger and tougher than ordinary materials. W10864399 refrigerator shelf replacement with 3mm thick reinforced glass has good bearing performance, can withstand the weight of 30KG, long-term load use without deformation and sag. W10864399 fridge shelf replacement meets/exceeds OEM standards, each of which is rigorously tested.
- 【W10864399 Glass Shelf Replacement】W10864399 freezer shelf replacement, Size: 16-1/2" x 12-7/8", replaces part numbers: W10864399 2173405 2174149 2174150 2174441 2179259 2203238 2206097 2216108 2311980 4382353 AP6004077 PS11731733 EAP11731733. W10864399 freezer shelf is easy to clean without hiding dirt, seamless integrated molding oil stains, juice wipe that is clean, to avoid health dead corners. Note: Please carefully check the size of the product before purchasing!
- 【W10864399 Refrigerator Crisper Cover Compatibilities】W10864399 tempered glass shelf Compatible with Whirlpool, Kenmore, Maytag, Amana, KitchenAid, Crosley, Estate, Inglis, Ikea Side-By-Side Refrigerators. Fit Whirlpool models: ED5FHEXLQ01 ED5FVGXVS00 ED5GTNXMQ00 ED5GTQXKQ00 ED5KVEXVB01 ED5CHGXKQ00 ED5CHGXKT00 ED5CHQXKB00 ED5CHQXKB01 ED5CHQXKB02 ED5CHQXKB03 ED5CHQXKB04 ED5CHQXKB05 ED5CHQXKB06 ED5CHQXKB07 ED5CHQXKQ00 ED5CHQXKQ01 ED5CHQXKQ02 ED5CHQXKQ03 ED5CHQXKQ04 ED5CHQXKQ05 ED5CHQXKQ06 ED5CHQXKQ07 ED5CHQXKT00 ED5CHQXKT01 ED5CHQXKT02 ED5CHQXKT03 ED5CHQXKT04 ED5CHQXKT05 ED5CHQXKT06 ED5CHQXKT07 ED5CHQXTB00 ED5CHQXTQ00 ED5CHQXTT00 etc.
- 【W10864399 Refrigerator Crisper Cover Compatibilities】W10864399 tempered glass shelf Compatible with Whirlpool, Kenmore, Maytag, Amana, KitchenAid, Crosley, Estate, Inglis, Ikea Side-By-Side Refrigerators. Fit Kenmore models: 10651122211 10651123211 10651124211 10651129211 10651129212 10651799412 10640212010 10640212011 10640262010 10640263010 10640263011 10640269010 10640562010 10640563010 10640563011 10640569010 10640569011 10641012100 10641012101 10641012104 10641014100 10641014101 10641014104 10641122210 10641122211 7GD25DFXFW01 BRS71ABANA01 10651792412 10651793412 10651799413 10641122212 10641123210 10641123211 etc.
- 【Easy to Install】W10864399 freezer shelf replacement is toolless, freehand, snap-on design, aligned with the refrigerator shelf rail, and can be fixed with a gentle push. The interface direction is unique, and it cannot be advanced when the installation is reversed to avoid incorrect installation. A "click" sound means the installation is in place. If you are not sure whether the product is compatible with your refrigerator, please feel free to contact us, we will help you confirm it.
- 【Package & After-sales service 】Package Included: 1 x W10864399 fridge glass shelf. We provide 365 Days warranty and guarantee you the best service. Kenmore refrigerator glass shelf replacement after strict quality inspection, ensure that products comply with relevant standards and requirements, so that users can rest assured and use peace of mind. Please contact us at any time if the there is any problem in the product, damaged or not fit. We provide full after-sales service and will try our best to solve the problem.
- Free 30-Day Returns
- Full Refund for Damaged or Incorrect Items
- Guaranteed Delivery or Money Back
- Secure Checkout & Fast Support
- 【Upgraded W10864399 Glass Shelf】W10864399 Crisper Shelf uses military-grade tempered glass with special strengthening treatment to resist scratch and drop, Stronger and tougher than ordinary materials. W10864399 refrigerator shelf replacement with 3mm thick reinforced glass has good bearing performance, can withstand the weight of 30KG, long-term load use without deformation and sag. W10864399 fridge shelf replacement meets/exceeds OEM standards, each of which is rigorously tested.
- 【W10864399 Glass Shelf Replacement】W10864399 freezer shelf replacement, Size: 16-1/2" x 12-7/8", replaces part numbers: W10864399 2173405 2174149 2174150 2174441 2179259 2203238 2206097 2216108 2311980 4382353 AP6004077 PS11731733 EAP11731733. W10864399 freezer shelf is easy to clean without hiding dirt, seamless integrated molding oil stains, juice wipe that is clean, to avoid health dead corners. Note: Please carefully check the size of the product before purchasing!
- 【W10864399 Refrigerator Crisper Cover Compatibilities】W10864399 tempered glass shelf Compatible with Whirlpool, Kenmore, Maytag, Amana, KitchenAid, Crosley, Estate, Inglis, Ikea Side-By-Side Refrigerators. Fit Whirlpool models: ED5FHEXLQ01 ED5FVGXVS00 ED5GTNXMQ00 ED5GTQXKQ00 ED5KVEXVB01 ED5CHGXKQ00 ED5CHGXKT00 ED5CHQXKB00 ED5CHQXKB01 ED5CHQXKB02 ED5CHQXKB03 ED5CHQXKB04 ED5CHQXKB05 ED5CHQXKB06 ED5CHQXKB07 ED5CHQXKQ00 ED5CHQXKQ01 ED5CHQXKQ02 ED5CHQXKQ03 ED5CHQXKQ04 ED5CHQXKQ05 ED5CHQXKQ06 ED5CHQXKQ07 ED5CHQXKT00 ED5CHQXKT01 ED5CHQXKT02 ED5CHQXKT03 ED5CHQXKT04 ED5CHQXKT05 ED5CHQXKT06 ED5CHQXKT07 ED5CHQXTB00 ED5CHQXTQ00 ED5CHQXTT00 etc.
- 【W10864399 Refrigerator Crisper Cover Compatibilities】W10864399 tempered glass shelf Compatible with Whirlpool, Kenmore, Maytag, Amana, KitchenAid, Crosley, Estate, Inglis, Ikea Side-By-Side Refrigerators. Fit Kenmore models: 10651122211 10651123211 10651124211 10651129211 10651129212 10651799412 10640212010 10640212011 10640262010 10640263010 10640263011 10640269010 10640562010 10640563010 10640563011 10640569010 10640569011 10641012100 10641012101 10641012104 10641014100 10641014101 10641014104 10641122210 10641122211 7GD25DFXFW01 BRS71ABANA01 10651792412 10651793412 10651799413 10641122212 10641123210 10641123211 etc.
- 【Easy to Install】W10864399 freezer shelf replacement is toolless, freehand, snap-on design, aligned with the refrigerator shelf rail, and can be fixed with a gentle push. The interface direction is unique, and it cannot be advanced when the installation is reversed to avoid incorrect installation. A "click" sound means the installation is in place. If you are not sure whether the product is compatible with your refrigerator, please feel free to contact us, we will help you confirm it.
- 【Package & After-sales service 】Package Included: 1 x W10864399 fridge glass shelf. We provide 365 Days warranty and guarantee you the best service. Kenmore refrigerator glass shelf replacement after strict quality inspection, ensure that products comply with relevant standards and requirements, so that users can rest assured and use peace of mind. Please contact us at any time if the there is any problem in the product, damaged or not fit. We provide full after-sales service and will try our best to solve the problem.
UPGRADED MILITARY-GRADE TEMPERED GLASS SHELF - EXTREME DURABILITY & HEAVY-DUTY PERFORMANCE
The W10864399 refrigerator glass shelf is engineered with military-grade tempered glass that undergoes special strengthening treatment, providing superior scratch and drop resistance compared to ordinary materials. With a 3mm thick reinforced construction, this shelf delivers exceptional bearing performance, supporting up to 30KG (66 lbs) without deformation or sagging. Each W10864399 fridge shelf replacement meets or exceeds OEM standards and undergoes rigorous testing to ensure long-lasting reliability.
PRECISE DIMENSIONS & COMPREHENSIVE PART NUMBER REPLACEMENT
Dimensions: 16-1/2" x 12-7/8". This W10864399 freezer shelf replacement replaces multiple part numbers including: W10864399, 2173405, 2174149, 2174150, 2174441, 2179259, 2203238, 2206097, 2216108, 2311980, 4382353, AP6004077, PS11731733, EAP11731733. The seamless integrated design prevents dirt accumulation and makes cleaning effortless - simply wipe away oil stains and juice spills for a hygienic surface. Note: Always verify product dimensions before purchasing to ensure proper fit.
EXTENSIVE COMPATIBILITY WITH SIDE-BY-SIDE REFRIGERATORS
This tempered glass shelf is compatible with Whirlpool, Kenmore, Maytag, Amana, KitchenAid, Crosley, Estate, Inglis, and Ikea side-by-side refrigerators.
Specific Whirlpool models including: ED5FHEXLQ01 ED5FVGXVS00 ED5GTNXMQ00 ED5GTQXKQ00 ED5KVEXVB01 ED5CHGXKQ00 ED5CHGXKT00 ED5CHQXKB00 ED5CHQXKB01 ED5CHQXKB02 ED5CHQXKB03 ED5CHQXKB04 ED5CHQXKB05 ED5CHQXKB06 ED5CHQXKB07 ED5CHQXKQ00 ED5CHQXKQ01 ED5CHQXKQ02 ED5CHQXKQ03 ED5CHQXKQ04 ED5CHQXKQ05 ED5CHQXKQ06 ED5CHQXKQ07 ED5CHQXKT00 ED5CHQXKT01 ED5CHQXKT02 ED5CHQXKT03 ED5CHQXKT04 ED5CHQXKT05 ED5CHQXKT06 ED5CHQXKT07 ED5CHQXTB00 ED5CHQXTQ00 ED5CHQXTT00 ED5CHQXVB00 ED5CHQXVB01 ED5CHQXVB02 ED5CHQXVB03 ED5CHQXVQ00 ED5CHQXVQ01 ED5CHQXVQ02 ED5CHQXVQ03 ED5CHQXVT00 ED5CHQXVT01 ED5CHQXVT02 ED5CHQXVT03 ED5DHEXWB00 ED5DHEXWB03 ED5DHEXWL00 ED5DHEXWL03 ED5DHEXWQ00 ED5DHEXWQ03 ED5FHAXNB01 ED5FHAXNL01 ED5FHAXNQ01 ED5FHAXNT01 ED5FHAXSB00 ED5FHAXSB01 ED5FHAXSB02 ED5FHAXSB03 ED5FHAXSL00 ED5FHAXSL01 ED5FHAXSL02 ED5FHAXSL03 ED5FHAXSQ00 ED5FHAXSQ01 ED5FHAXSQ02 ED5FHAXSQ03 ED5FHAXSS00 ED5FHAXSS01 ED5FHAXSS02 ED5FHAXSS03 ED5FHAXST00 ED5FHAXST01 ED5FHAXST02 ED5FHAXST03 ED5FHAXVA00 ED5FHAXVA01 ED5FHAXVA02 ED5FHAXVA03 ED5FHAXVA04 ED5FHAXVB00 ED5FHAXVB01 ED5FHAXVB02 ED5FHAXVB03 ED5FHAXVB04 ED5FHAXVQ00 ED5FHAXVQ01 ED5FHAXVQ02 ED5FHAXVQ03 ED5FHAXVQ04 ED5FHAXVS00 ED5FHAXVS01 ED5FHAXVS02 ED5FHAXVS03 ED5FHAXVS04 ED5FHAXVT00 ED5FHAXVT01 ED5FHAXVT02 ED5FHAXVT03 ED5FHAXVT04 ED5FHAXVY00 ED5FHAXVY01 ED5FHAXVY02 ED5FHAXVY03 ED5FHAXVY04 ED5FHEXKQ00 ED5FHEXKT00 ED5FHEXLB00 ED5FHEXLQ00 ED5FHEXLT00 ED5FHEXLT01 ED5FHEXMB00 ED5FHEXMB10 ED5FHEXMQ00 ED5FHEXMQ10 ED5FHEXMS00 ED5FHEXMS10 ED5FHEXMT00 ED5FHEXMT10 ED5FHEXNB00 ED5FHEXNB01 ED5FHEXNB02 ED5FHEXNL00 ED5FHEXNL01 ED5FHEXNL02 ED5FHEXNL03 ED5FHEXNQ00 ED5FHEXNQ01 ED5FHEXNQ02 ED5FHEXNS00 ED5FHEXNS01 ED5FHEXNS02 ED5FHEXNT00 ED5FHEXNT01 ED5FHEXNT02 ED5FHEXSB00 ED5FHEXSB02 ED5FHEXSB03 ED5FHEXSL00 ED5FHEXSL02 ED5FHEXSL03 ED5FHEXSQ00 ED5FHEXSQ02 ED5FHEXSQ03 ED5FHEXSS00 ED5FHEXSS02 ED5FHEXSS03 ED5FHEXST00 ED5FHEXST02 ED5FHEXST03 ED5FHEXTB00 ED5FHEXTB01 ED5FHEXTL00 ED5FHEXTL01 ED5FHEXTQ00 ED5FHEXTQ01 ED5FHEXTS00 ED5FHEXTS01 ED5FHEXTT00 ED5FHEXTT01 ED5FHEXVB00 ED5FHEXVB01 ED5FHEXVL00 ED5FHEXVL01 ED5FHEXVQ00 ED5FHEXVQ01 ED5FHEXVS00 ED5FHEXVS01 ED5FHEXVS02 ED5FHEXVS04 ED5FHEXVT00 ED5FHEXVT01 ED5FHGXKB00, and numerous other configurations. Designed as a direct replacement for refrigerator crisper drawer covers.
KENMORE MODEL COMPATIBILITY - WIDE APPLICATIONS
Fits numerous Kenmore refrigerator models including: 10651122211 10651123211 10651124211 10651129211 10651129212 10651799412 10640212010 10640212011 10640262010 10640263010 10640263011 10640269010 10640562010 10640563010 10640563011 10640569010 10640569011 10641012100 10641012101 10641012104 10641014100 10641014101 10641014104 10641122210 10641122211 7GD25DFXFW01 BRS71ABANA01 10651792412 10651793412 10651799413 10641122212 10641123210 10641123211 10641124210 10641129210 10641129211 10641152210 10641153210 10641154210 10641159210 10641212100 10641212101 10641214100 10641214101 10641262800 10641262801 10641263800 10641263801 10641263802 10641263804 10641264800 10641264801 10641269800 10641269801 10641512100 10641512101 10641514100 10641514101 10641519100 10641519101 10641562800 10641562801 10641562802 10641563800 10641563801 10641563802 10641563803 10641563805 10641564800 10641564801 10641564802 10641569800 10641569801 10641569802 10644022600 10644022601 10644022602 10644022603 10644023600 10644023601 10644023602 10644023603 10644024600 10644029600 10644029601 10644029602 10644029603 10644032600 10644032601 10644032602 10644032603 10644033600 10644033601 10644033602 10644033603 10644034600 10644039600 10644039601 10644039602 10644039603 10644073600 10644252400 10644252401 10644253400 10644253401 10644254400 10644254401 10644259401 10644262600 10644263600 10644264600 10644269600 10644273600 10644422600 10644422601 10644422602 10644422603 10644423600 10644423601 10644423602 10644423603 10644424600 10644424601 10644424602 10644424603 10644429600 10644429601 10644429602 10644429603 10644432600 10644432601 10644432602 10644432603 10644433600 10644433601 10644433602 10644433603 10644434600 10644434601 10644434602 10644434603 10644439600 10644439601 10644439602 10644439603 10644552400 10644552401, and many others.
Fit Maytag Models: MSD2572VEW00 8MSF25N4BW00 8MSF25N4BW02 MCD2358WEW01 MSD2242VEB01 MSD2242VES00 MSD2242VES01 MSD2242VES03 MSD2242VEU00 MSD2242VEU01 MSD2242VEW00 MSD2242VEW01 MSD2254VEA00 MSD2254VEA01 MSD2254VEB00 MSD2254VEB01 MSD2254VEQ00 MSD2254VEQ01 MSD2254VEW00 MSD2254VEW01 MSD2254VEY00 MSD2254VEY01 MSD2258KES00 MSD2258KES01 MSD2258KEU01 MSD2258KGB01 MSD2258KGW00 MSD2269KEA02 MSD2269KEB01 MSD2269KEB02 MSD2269KEW00 MSD2269KEW01 MSD2269KEW02 MSD2269KEY00 MSD2269KEY01 MSD2272VES02 MSD2273VEB00 MSD2273VES00 MSD2273VEW00 MSD2550VEB00 MSD2550VEB01 MSD2550VES01 MSD2550VES02 MSD2550VES03 MSD2550VEU01 MSD2550VEW01 MSD2552VEA00 MSD2552VEW01 MSD2552VEY00 MSD2552VEY01 MSD2553WEB00 MSD2553WEB01 MSD2553WEM00 MSD2553WEM01 MSD2553WEW00 MSD2554VEY00 MSD2554VEY01 MSD2559XEB00 MSD2559XEB01 MSD2559XEB03 MSD2559XEB04 MSD2559XEM00 MSD2559XEM01 MSD2559XEM02 MSD2559XEM03 MSD2559XEM04 MSD2559XEW04 MSD2572VES00 MSD2572VES01 MSD2572VES03 MSD2572VEU00 MSD2572VEW01 MSD2573VEB01 MSD2573VEB02 MSD2573VES01 MSD2573VES02 MSD2573VES03 MSD2573VES04 MSD2573VEW00 MSD2573VEW01 MSD2574VEA00 MSD2574VEA10 MSD2574VEB00 MSD2574VEB10 MSD2574VEB11 MSD2574VEM00 MSD2574VEM10 MSD2574VEM13 MSD2574VEQ00 MSD2574VEQ11 MSD2574VEW00 MSD2574VEW10 MSD2574VEW11 MSD2658KES00 MSD2658KES01 MSD2658KES02 MSD2658KEU00 MSD2658KEU02 MSD2658KGB00 MSD2658KGB01 MSD2658KGB02 MSD2658KGW00 MSD2658KGW01 MSD2669KEA01 MSD2669KEB00 MSD2669KEB01 MSD2669KEW00 MSD2669KEW01 MSD2669KEY00 MSD2669KEY01
Fit Amana Models: ASD2275BRB00 ASD2275BRB01 ASD2275BRB02 ASD2275BRS01 ASD2275BRW00 ASD2275BRW01 ASD2520WRB00 ASD2520WRW00 ASD2522VRB00 ASD2522VRB01 ASD2522VRD01 ASD2522VRS00 ASD2522VRS01 ASD2522VRW01 ASD2522WEB00 ASD2522WEB01 ASD2522WED01 ASD2522WES00 ASD2522WES01 ASD2522WEW00 ASD2522WEW01 ASD2522WRD01 ASD2522WRD02 ASD2522WRD03 ASD2522WRD04 ASD2522WRS02 ASD2522WRS03 ASD2522WRS07 ASD2522WRW01 ASD2522WRW02 ASD2522WRW04 ASD2523WRB00 ASD2523WRW00 ASD2524VEB00 ASD2524VEB01 ASD2524VEB02 ASD2524VES00 ASD2524VES01 ASD2524VES02 ASD2524VEW00 ASD2524VEW01 ASD2524VEW02 ASD2526VES00 ASD2575BRB00 ASD2575BRB03 ASD2575BRS00 ASD2575BRW00
Fit KitchenAid Models: KSRU22FKBL02 KSRU22FKBL03 KSRU22FKBT01 KSRU22FKBT02 KSRU22FKBT03 KSRU22FKBT04 KSRU22FKWH01 KSRU22FKWH02 KSRU22FKWH03 KSRU22FKWH04 KSRU25FKBL01 KSRU25FKBL02 KSRU25FKBL03 KSRU25FKBT01 KSRU25FKBT02 KSRU25FKBT03 KSRU25FKWH01 KSRU25FKWH02 KSRU25FKWH03 KSRV25FHBL01 KSRV25FHBT00 KSRV25FHBT01 KSRV25FHWH00 KSRV25FHWH01 KSRW22FHBL02 KSRW22FHBT02 KSRW22FHWH02 KSRW25FHBL00 KSRW25FHBL01 KSRW25FHBL02 KSRW25FHBT00 KSRW25FHBT01 KSRW25FHBT02 KSRW25FHWH00 KSRW25FHWH01 KSRW25FHWH02 7TS22AQXEW00 KSF22C4CYY00 KSF22C4CYY01
Fit Crosley Models: CS20TKXNQ00 CS22AEXHN00 CS22AEXHN01 CS22AEXHN02 CS22CFXTQ01 CS22CFXTQ02 CS22CFXTS00 CS22CFXTS01 CS22CFXTS02 CS22CFXTS03 CS22CFXTS05 CS22CFXTT00 CS22CFXTT01 CS22CFXTT02 CS22TKXNQ00 CS25AEXHN00 CS25AEXHW00 CS25AFXKQ00 CS25AFXKQ01 CS25AFXKQ02 CS25AFXKQ03 CS25AFXKQ04 CS25AFXKQ05 CS25AFXKT00 CS25AFXKT01 CS25AFXKT02 CS25AFXKT03 CS25AFXKT04 CS25AFXKT05 CS25CFXTQ00 CS25CFXTQ01 CS25CFXTQ02
Fit Estate Models: TS22AFXKQ06 TS22AFXKT06 TS25AEXHW00
Fit Inglis Models: IMQ225300
Fit Ikea Models: ID3CHEXWS01
The comprehensive compatibility ensures this shelf serves as an ideal replacement part for various refrigerator makes and models.
TOOL-FREE EASY INSTALLATION - SNAP-ON DESIGN
Experience effortless installation with the snap-on design that requires no tools. Simply align the shelf with your refrigerator's shelf rails and push gently until you hear a confirming "click" sound. The unique directional interface prevents incorrect installation - if it doesn't slide in smoothly, you likely have the orientation wrong. Achieve perfect fitment in seconds without any technical expertise required.
COMPLETE PACKAGE & RELIABLE WARRANTY - 365-DAY PROTECTION
Package includes: 1 × W10864399 refrigerator glass shelf replacement. Backed by a comprehensive 365-day warranty and strict quality control measures. Each shelf undergoes thorough inspection before shipping to ensure compliance with all relevant standards. Contact us anytime for compatibility confirmation or if you encounter any issues with product damage or fitment - we provide full after-sales support and problem resolution.
Processing Time
- We process and ship orders Monday through Friday, excluding holidays.
- Most orders are processed within 1–3 business days, depending on product availability.
- Processing time does not include delivery time, which varies based on your location and the product’s shipping origin.
Shipping Coverage
We currently ship to addresses within the United States only.
Products may ship from:
- Our U.S. warehouses, or
- Our international fulfillment centers (including Korea, Japan, China, Australia, Mexico, Canada, the United Kingdom, and the EU).
Each product page clearly displays the “Ships From” location before checkout.
Shipping Methods & Estimated Delivery
| Shipping Method | Estimated Delivery | Cost |
|---|---|---|
| Free Shipping (US) | 5–10 business days | Free, available on eligible items |
| Standard Shipping (US to US by Item) | 5–10 business days | $5.95 for the first item, $3.00 each additional |
| Standard Shipping (From US Warehouse by Weight) | 3–7 business days | Starts at $5.95, increasing by $2 for every additional 4 oz (0.25 lb) up to 1 lb, then by $4 for each additional pound beyond 1 lb. |
| Extended Delivery (Ships from Overseas Warehouse) | 10–20 business days | $14.99 for the first item, $2.00 each additional |
Shipping costs vary by product weight, quantity and origin. Exact rates and delivery estimates are displayed on each product page and confirmed during checkout.
Free Shipping
We offer free standard shipping on select products or during promotional periods. Availability of free shipping will be displayed on the product page and at checkout.
Carriers
We primarily use USPS and UPS for U.S. deliveries. Items shipped from international warehouses may be handled by partner carriers depending on the country of origin.
Import Duties & Taxes
All import duties and taxes for goods imported into the United States are included in the product price. There are no hidden fees or additional charges at checkout.
Tracking & Notifications
Every order is fully trackable. You will receive a tracking number via email once your order ships. If your order ships in multiple packages, each package will have its own tracking number. If you don’t receive a shipping confirmation immediately, your order is still being processed and will arrive within the estimated timeframe shown at checkout.
You can track your shipment anytime using the Track Your Order page on our website.
Order Changes & Cancellations
If you need to modify or cancel an order, please contact our customer support team as soon as possible. Orders can only be canceled before they ship. Once shipped, cancellations are not possible, but you may request a return after the item is delivered.
Contact: support@ibspot.com
Item Not Received
If your tracking number shows “Delivered” but you haven’t received your package:
- Check with your local USPS or UPS office.
- Confirm that the shipping address provided was correct.
- If the issue remains unresolved, contact support@ibspot.com for assistance.
Damaged or Lost Parcels
If your package arrives damaged or fails to arrive, please contact us immediately. For deliveries to P.O. boxes, ibspot is not responsible for damage caused by weather, temperature, or theft.
Customer Support
For any questions about shipping, tracking, or delivery, our customer support team is here to help.
Email: support@ibspot.com
We’re always happy to help.
Please read our policy carefully before making a purchase.
We aim to ensure every customer has a smooth and transparent experience with ibspot.com.
Order Cancellation Policy
Customers may request to cancel an order before it has been shipped.
Once the package has been shipped, cancellations are no longer possible; however, you may still request a return after receiving your order.
How to Request a Cancellation
You can contact us through:
- Email: support@ibspot.com
- Contact Form: Submit a request through our Contact Us page
Please submit your cancellation request as soon as possible after placing the order to allow us to process it before shipment.
Return Policy
We accept returns for most items within 30 days of delivery for a full refund.
To be eligible for a return:
- The item must be unused, in the same condition as received, and in its original packaging.
- A tracking number must be provided to confirm the return shipment.
Non-Returnable Items
Certain products cannot be returned, including:
- Perishable goods (for example, food, flowers, newspapers, magazines)
- Intimate or sanitary goods
- Hazardous materials or flammable liquids/gases
- Gift cards
- Downloadable software
- Some health and personal care items
Partial Refunds (If Applicable)
Partial refunds may be granted in specific situations, such as:
- Books with obvious signs of use
- Opened CDs, DVDs, software, or vinyl records
- Items not in their original condition, damaged, or missing parts not due to our error
- Items returned more than 30 days after delivery
How to Return an Item
To initiate a return, please contact us at support@ibspot.com with your order number and details about the product you wish to return.
Our team will provide you with return instructions and a prepaid return label.
Shipping Cost for Returns
Please contact us before returning any item.
We may provide a return shipping label for your return. If the return is due to our error, such as receiving the wrong item, a damaged item, or a defective product, we will cover the return shipping cost.
If the return is due to the customer’s reason, such as ordering the wrong item, changing your mind, or no longer needing the item, the original shipping fee and the return label fee will be deducted from your refund amount.
If a return is sent back without prior contact or without using our provided label, we cannot be held responsible for any return shipping costs or delivery issues.
For items valued over $75, we recommend using a trackable shipping service or purchasing shipping insurance.
We cannot guarantee that we will receive your returned item if shipped independently.
Refund Processing
Once your return is received and inspected:
- In-store returns are refunded to the original form of payment or issued as a gift card.
- Mail-in returns using our prepaid label are refunded to the original payment method within 3–5 business days after we receive your return.
Please allow:
- 5–7 business days for the return to reach our Returns Center.
- An additional 3–10 business days for your bank to post the refund to your account.
Damages, Issues & Claims
Please inspect your order immediately upon receipt.
If you receive a defective, damaged, or incorrect item, contact us right away at support@ibspot.com.
We’ll evaluate the issue promptly and make it right.
Product Claims
Before purchasing, please review product details carefully.
If there is a problem with your order upon arrival, visit our Support Center or contact us directly to arrange return shipping or replacement.
Exchanges
We do not process direct exchanges.
The fastest way to get what you need is to return the original item and place a new order once your return is accepted.
Return Address
IBSPOT Return Center
15 Sawmill Ln
Dover Plains, NY 12522
United States
Customer Support
Our support team is available 24/7 to assist with cancellations, returns, or general inquiries.
Email: support@ibspot.com
Contact Form: Contact Us page
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