Ultra 43201 Oil Rubbed Bronze US10B Door Knocker With 180 Degree Viewer
Ultra 43201 Oil Rubbed Bronze US10B Door Knocker With 180 Degree Viewer
- 180 degree viewer
- overall size 2-3/4" x 5-1/2"
- 9/16" diameter installation in the door
- center to center 3-9/16" hole position
- Finish: Oil Rubbed Bronze US10B
At GIA Hardware, we are committed to
providing our customers with the best possible on-line shopping
experience. This includes a commitment to excellent customer service,
even after the products have been delivered. If for any reason you are
unsatisfied with a product ordered from GIA Hardware, we will gladly
assist you with your return options. All return requests must be
submitted within 30 days of shipment.
**NO
RETURNS OR EXCHANGES WILL BE HONORED ON SPECIAL ORDERS, LARGE QUANTITY
ORDERS, BACK ORDERS, CUSTOM ORDERS, OR KEYED ALIKE/RE-KEYED ORDERS.**
To Return Merchandise
To return an item, complete the following steps:
- Send us an email to request a Return Merchandise Authorization number (RMA#). Be sure to include your name, date of purchase, and original order number in the request. Omitting any information will only delay resolving your issue, so please double check your email for completeness before sending it to us. All returns must have an RMA number, or they will not be processed. GIA Hardware is not responsible for items returned without an RMA#. If you are requesting a refund, you must send your product back with an RMA# issued by GIA Hardware.
- Re-package the item(s) securely with proper inner packaging in a strong corrugated box, affix the shipping label with our return address, and write the RMA# clearly on the shipping label only. DO NOT WRITE or mark the RMA# on the product itself or the product's packaging or box.
- Make sure you receive a tracking number for the package, and email the tracking number to us. You may want to consider insuring the package against loss or damage. GIA Hardware cannot be held liable for any loss or damage to return shipments. We strongly encourage you to use UPS (insured) or FedEx (insured) to send your merchandise back to us.
- You MUST ship your item within 7 (seven) days from the issue date of the RMA.
- The original shipping charge will not be refunded.
- All returned products will be subject to a 25% restocking fee.
- Returned products must be in original condition including all packaging materials, inserts, manuals, warranty cards (without any writing) and all accessories and sealed (in the original retail packaging) otherwise a refund will not be issued.
- Oversize items, such as patio furniture, are subject to a minimum $25 restocking fee, or 25% of the product cost, whichever is greater.
- Items which require installation cannot be returned after they have been installed, or a refund will not be issued.
- Special order merchandise, may not be returned.
- All cabinet hardware, door hardware, and plumbing fixtures will be subject to a 25% re-stocking fee. In addition, a large quantity order of any product will be subject to a 25% re-stocking fee.
- GIA Hardware will not accept returns on products that have been used. If an item has been used and is returned to us, no refund will be issued.
- Refused Shipment: Will be subject to a 50% restocking fee. A partial refund minus the original shipping charge, and the return shipping charge, will only be issued once our warehouse receives the item. Our warehouses are not set-up to receive refused shipments. All returned merchandise will be sent to a central location for proper processing. If you want a refund, you must have an RMA# and follow the guidelines outlined above.
- If the information above does not answer your question, please email our customer service department.
Refunds
If
the return item is in new, fully saleable condition, we will be happy
to issue a refund for the product, minus a 25% restocking fee and the
original shipping charges. The original shipping cost will be refunded
if we made a mistake on your order or if the product got damaged while
in transit to you.
Damaged Items
If product is damaged in transit, please contact us within 5 business days of receiving the item.
Defective Items
Defective
merchandise must be claimed within 30 days of receipt of your order.
Items that have a manufacturer's warranty will be referred to the
Product Manufacturer. Items with no stated Manufacturer's Warranty will
be dealt with direct by GIA Hardware. All claims need to be emailed
to us in order for us to process and deal with the issue. Items with
stated manufacturer's warranties include power tools, heater, grills,
power equipment and many other high value items. Please understand that
the product manufacturer's warranty is meant to protect you and your
investment in your purchase. Please also refer to the Warranty section.
All warranties are product specific and vary by manufacturer. Warranty claims are handled soley by the manufacturer. GIA Hardware cannot be held responsible for defective products. We will be happy to assist you in locating contact information for your item's manufacturer.
| Brand: | Ultra |
|---|---|
| Isin: | ISDVAFJIYIFQ |
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Fast Shipping
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- 180 degree viewer
- overall size 2-3/4" x 5-1/2"
- 9/16" diameter installation in the door
- center to center 3-9/16" hole position
- Finish: Oil Rubbed Bronze US10B
At GIA Hardware, we are committed to
providing our customers with the best possible on-line shopping
experience. This includes a commitment to excellent customer service,
even after the products have been delivered. If for any reason you are
unsatisfied with a product ordered from GIA Hardware, we will gladly
assist you with your return options. All return requests must be
submitted within 30 days of shipment.
**NO
RETURNS OR EXCHANGES WILL BE HONORED ON SPECIAL ORDERS, LARGE QUANTITY
ORDERS, BACK ORDERS, CUSTOM ORDERS, OR KEYED ALIKE/RE-KEYED ORDERS.**
To Return Merchandise
To return an item, complete the following steps:
- Send us an email to request a Return Merchandise Authorization number (RMA#). Be sure to include your name, date of purchase, and original order number in the request. Omitting any information will only delay resolving your issue, so please double check your email for completeness before sending it to us. All returns must have an RMA number, or they will not be processed. GIA Hardware is not responsible for items returned without an RMA#. If you are requesting a refund, you must send your product back with an RMA# issued by GIA Hardware.
- Re-package the item(s) securely with proper inner packaging in a strong corrugated box, affix the shipping label with our return address, and write the RMA# clearly on the shipping label only. DO NOT WRITE or mark the RMA# on the product itself or the product's packaging or box.
- Make sure you receive a tracking number for the package, and email the tracking number to us. You may want to consider insuring the package against loss or damage. GIA Hardware cannot be held liable for any loss or damage to return shipments. We strongly encourage you to use UPS (insured) or FedEx (insured) to send your merchandise back to us.
- You MUST ship your item within 7 (seven) days from the issue date of the RMA.
- The original shipping charge will not be refunded.
- All returned products will be subject to a 25% restocking fee.
- Returned products must be in original condition including all packaging materials, inserts, manuals, warranty cards (without any writing) and all accessories and sealed (in the original retail packaging) otherwise a refund will not be issued.
- Oversize items, such as patio furniture, are subject to a minimum $25 restocking fee, or 25% of the product cost, whichever is greater.
- Items which require installation cannot be returned after they have been installed, or a refund will not be issued.
- Special order merchandise, may not be returned.
- All cabinet hardware, door hardware, and plumbing fixtures will be subject to a 25% re-stocking fee. In addition, a large quantity order of any product will be subject to a 25% re-stocking fee.
- GIA Hardware will not accept returns on products that have been used. If an item has been used and is returned to us, no refund will be issued.
- Refused Shipment: Will be subject to a 50% restocking fee. A partial refund minus the original shipping charge, and the return shipping charge, will only be issued once our warehouse receives the item. Our warehouses are not set-up to receive refused shipments. All returned merchandise will be sent to a central location for proper processing. If you want a refund, you must have an RMA# and follow the guidelines outlined above.
- If the information above does not answer your question, please email our customer service department.
Refunds
If
the return item is in new, fully saleable condition, we will be happy
to issue a refund for the product, minus a 25% restocking fee and the
original shipping charges. The original shipping cost will be refunded
if we made a mistake on your order or if the product got damaged while
in transit to you.
Damaged Items
If product is damaged in transit, please contact us within 5 business days of receiving the item.
Defective Items
Defective
merchandise must be claimed within 30 days of receipt of your order.
Items that have a manufacturer's warranty will be referred to the
Product Manufacturer. Items with no stated Manufacturer's Warranty will
be dealt with direct by GIA Hardware. All claims need to be emailed
to us in order for us to process and deal with the issue. Items with
stated manufacturer's warranties include power tools, heater, grills,
power equipment and many other high value items. Please understand that
the product manufacturer's warranty is meant to protect you and your
investment in your purchase. Please also refer to the Warranty section.
All warranties are product specific and vary by manufacturer. Warranty claims are handled soley by the manufacturer. GIA Hardware cannot be held responsible for defective products. We will be happy to assist you in locating contact information for your item's manufacturer.
Processing Time
- We process and ship orders Monday through Friday, excluding holidays.
- Most orders are processed within 1–3 business days, depending on product availability.
- Processing time does not include delivery time, which varies based on your location and the product’s shipping origin.
Shipping Coverage
We currently ship to addresses within the United States only.
Products may ship from:
- Our U.S. warehouses, or
- Our international fulfillment centers (including Korea, Japan, China, Australia, Mexico, Canada, the United Kingdom, and the EU).
Each product page clearly displays the “Ships From” location before checkout.
Shipping Methods & Estimated Delivery
| Shipping Method | Estimated Delivery | Cost |
|---|---|---|
| Free Shipping (US) | 5–10 business days | Free, available on eligible items |
| Standard Shipping (US to US by Item) | 5–10 business days | $6.50 for the first item, $2.00 each additional |
| Standard Shipping (From US Warehouse by Weight) | 3–7 business days | Starts at $6.50, increasing by $2 for every additional 4 oz (0.25 lb) up to 1 lb, then by $4 for each additional pound beyond 1 lb. |
| Extended Delivery (Ships from Overseas Warehouse) | 10–20 business days | $14.50 for the first item, $2.00 each additional |
Shipping costs vary by product weight, quantity and origin. Exact rates and delivery estimates are displayed on each product page and confirmed during checkout.
Free Shipping
We offer free standard shipping on select products or during promotional periods. Availability of free shipping will be displayed on the product page and at checkout.
Carriers
We primarily use USPS and UPS for U.S. deliveries. Items shipped from international warehouses may be handled by partner carriers depending on the country of origin.
Import Duties & Taxes
All import duties and taxes for goods imported into the United States are included in the product price. There are no hidden fees or additional charges at checkout.
Tracking & Notifications
Every order is fully trackable. You will receive a tracking number via email once your order ships. If your order ships in multiple packages, each package will have its own tracking number. If you don’t receive a shipping confirmation immediately, your order is still being processed and will arrive within the estimated timeframe shown at checkout.
You can track your shipment anytime using the Track Your Order page on our website.
Order Changes & Cancellations
If you need to modify or cancel an order, please contact our customer support team as soon as possible. Orders can only be canceled before they ship. Once shipped, cancellations are not possible, but you may request a return after the item is delivered.
Contact: support@ibspot.com
Item Not Received
If your tracking number shows “Delivered” but you haven’t received your package:
- Check with your local USPS or UPS office.
- Confirm that the shipping address provided was correct.
- If the issue remains unresolved, contact support@ibspot.com for assistance.
Damaged or Lost Parcels
If your package arrives damaged or fails to arrive, please contact us immediately. For deliveries to P.O. boxes, ibspot is not responsible for damage caused by weather, temperature, or theft.
Customer Support
For any questions about shipping, tracking, or delivery, our customer support team is here to help.
Email: support@ibspot.com
We’re always happy to help.
Please read our policy carefully before making a purchase.
We aim to ensure every customer has a smooth and transparent experience with ibspot.com.
Order Cancellation Policy
Customers may request to cancel an order before it has been shipped.
Once the package has been shipped, cancellations are no longer possible; however, you may still request a return after receiving your order.
How to Request a Cancellation
You can contact us through:
- Email: support@ibspot.com
- Contact Form: Submit a request through our Contact Us page
Please submit your cancellation request as soon as possible after placing the order to allow us to process it before shipment.
Return Policy
We accept returns for most items within 30 days of delivery for a full refund.
To be eligible for a return:
- The item must be unused, in the same condition as received, and in its original packaging.
- A tracking number must be provided to confirm the return shipment.
Non-Returnable Items
Certain products cannot be returned, including:
- Perishable goods (for example, food, flowers, newspapers, magazines)
- Intimate or sanitary goods
- Hazardous materials or flammable liquids/gases
- Gift cards
- Downloadable software
- Some health and personal care items
Partial Refunds (If Applicable)
Partial refunds may be granted in specific situations, such as:
- Books with obvious signs of use
- Opened CDs, DVDs, software, or vinyl records
- Items not in their original condition, damaged, or missing parts not due to our error
- Items returned more than 30 days after delivery
How to Return an Item
To initiate a return, please contact us at support@ibspot.com with your order number and details about the product you wish to return.
Our team will provide you with return instructions and a prepaid return label.
Shipping Cost for Returns
Please contact us before returning any item.
We will provide a free return shipping label.
If a return is sent back without prior contact or without our provided label, we cannot be held responsible for return shipping costs.
For items valued over $75, we recommend using a trackable shipping service or purchasing shipping insurance.
We cannot guarantee that we will receive your returned item if shipped independently.
Refund Processing
Once your return is received and inspected:
- In-store returns are refunded to the original form of payment or issued as a gift card.
- Mail-in returns using our prepaid label are refunded to the original payment method within 3–5 business days after we receive your return.
Please allow:
- 5–7 business days for the return to reach our Returns Center.
- An additional 3–10 business days for your bank to post the refund to your account.
Damages, Issues & Claims
Please inspect your order immediately upon receipt.
If you receive a defective, damaged, or incorrect item, contact us right away at support@ibspot.com.
We’ll evaluate the issue promptly and make it right.
Product Claims
Before purchasing, please review product details carefully.
If there is a problem with your order upon arrival, visit our Support Center or contact us directly to arrange return shipping or replacement.
Exchanges
We do not process direct exchanges.
The fastest way to get what you need is to return the original item and place a new order once your return is accepted.
Return Address
IBSPOT Return Center
15 Sawmill Ln
Dover Plains, NY 12522
United States
Customer Support
Our support team is available 24/7 to assist with cancellations, returns, or general inquiries.
Email: support@ibspot.com
Contact Form: Contact Us page
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