TrailHeads Women's Winter Ponytail Hat | Trucker Hat with Drop Down Ear Warmers | Quilted Hat - Black
TrailHeads Women's Winter Ponytail Hat | Trucker Hat with Drop Down Ear Warmers | Quilted Hat - Black
TrailHeads Women's Winter Ponytail Hat | Trucker Hat with Drop Down Ear Warmers | Quilted Hat - Black
- PONYTAIL HAT - our winter hat for women features a high ponytail opening that allows you to comfortably wear your hair up when you choose.
- INSULATED WINTER TRUCKER- our women’s ponytail hat features a stylish, quilted trucker front panel with Primaloft Insulation. 100% of the insulation is recycled post consumer content.
- VERSATILE - perfect for changeable winter weather, our quilted ponytail hat features a drop down fleece. Wear the fleece down when your ears and neck need protection from the cold and wind; as you warm up, fold the fleece up.
- INCREDIBLY SOFT - the polyester fleece that forms the body of our women’s winter hat is luxuriously soft to the touch and will feel great against your skin.
- TRAIL TESTED GUARANTEE - If you’re not happy with your purchase, let us know and we'll provide a replacement or refund - no fine print, no time limit. Nothing but our commitment to do what it takes to satisfy our customers.
| Brand: | TrailHeads |
|---|---|
| Size: | One Size |
| Color: | Quilted/Black |
| Manufacturer: | TrailHeads |
| Part Number: | ZQWQJHN |
| Material Type: | Polyester, Spandex |
| Isin: | IT1SU7I7CIDD |
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MONEY BACK GUARANTEE
30 days money back guarantee, no additional fee charged.
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EXCELLENT SUPPORT
We provide 24/7 online customer support via email.
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Fast Shipping
One week domestic shipping. Global delivery to the US in 2 weeks.
Our quilted hat is a stylish and practical winter hat for women. This ponytail hat features a high ponytail opening, allowing women to pull their hair back and out of the way during cold weather workouts and outdoor activities. The ponytail hole closes completely when it is not in use, so women may also wear their hair down. These warm winter hats for women have a drop down fleece which serves as neck and ear warmers. Flip the fleece down for complete ear coverage and fold it up when you are feeling warm. Our womens hats feature a quilted trucker front panel. Trucker hats have a high profile, structured front meaning the hat holds its shape even when not being worn. The black, quilted hat design is both stylish and warm. The quilting is filled with Primaloft insulation. The insulation is 100% recycled post consumer content. The diamond pattern of the quilting holds the Primaloft insulation in place, for an even warmth across your forehead. The body of this fleece cap is 94% polyester, 6% spandex. The cozy fleece offers lots of stretch to fit a wide variety of head sizes. Available in one size fits most. Suggested for heads between 22 and 23 in circumference. The 2 5/8” brim has a dark underbill which helps to reduce glare from the sun, making it easier to see on bright winter days. The polyester fleece is moisture wicking, to pull sweat away from your skin and help regulate your body temperature, while the front panel’s insulation is designed to resist moisture and dry quickly. Care for our ponytail hat is easy, simply machine wash on a cold, delicate cycle and lay flat to dry. This cozy hat is designed for use during all your favorite winter activities. Use it as a hiking hat or add it to your winter running gear for women. Wear it cross country skiing, or during a round of winter golf. This stylish women’s hat will also keep you warm during more casual winter pursuits, such as cheering at a sports game, or completing yard work.
Processing Time
- We process and ship orders Monday through Friday, excluding holidays.
- Most orders are processed within 1–3 business days, depending on product availability.
- Processing time does not include delivery time, which varies based on your location and the product’s shipping origin.
Shipping Coverage
We currently ship to addresses within the United States only.
Products may ship from:
- Our U.S. warehouses, or
- Our international fulfillment centers (including Korea, Japan, China, Australia, Mexico, Canada, the United Kingdom, and the EU).
Each product page clearly displays the “Ships From” location before checkout.
Shipping Methods & Estimated Delivery
| Shipping Method | Estimated Delivery | Cost |
|---|---|---|
| Free Shipping (US) | 5–10 business days | Free, available on eligible items |
| Standard Shipping (US to US by Item) | 5–10 business days | $6.50 for the first item, $2.00 each additional |
| Standard Shipping (From US Warehouse by Weight) | 3–7 business days | Starts at $6.50, increasing by $2 for every additional 4 oz (0.25 lb) up to 1 lb, then by $4 for each additional pound beyond 1 lb. |
| Extended Delivery (Ships from Overseas Warehouse) | 10–20 business days | $14.50 for the first item, $2.00 each additional |
Shipping costs vary by product weight, quantity and origin. Exact rates and delivery estimates are displayed on each product page and confirmed during checkout.
Free Shipping
We offer free standard shipping on select products or during promotional periods. Availability of free shipping will be displayed on the product page and at checkout.
Carriers
We primarily use USPS and UPS for U.S. deliveries. Items shipped from international warehouses may be handled by partner carriers depending on the country of origin.
Import Duties & Taxes
All import duties and taxes for goods imported into the United States are included in the product price. There are no hidden fees or additional charges at checkout.
Tracking & Notifications
Every order is fully trackable. You will receive a tracking number via email once your order ships. If your order ships in multiple packages, each package will have its own tracking number. If you don’t receive a shipping confirmation immediately, your order is still being processed and will arrive within the estimated timeframe shown at checkout.
You can track your shipment anytime using the Track Your Order page on our website.
Order Changes & Cancellations
If you need to modify or cancel an order, please contact our customer support team as soon as possible. Orders can only be canceled before they ship. Once shipped, cancellations are not possible, but you may request a return after the item is delivered.
Contact: support@ibspot.com
Item Not Received
If your tracking number shows “Delivered” but you haven’t received your package:
- Check with your local USPS or UPS office.
- Confirm that the shipping address provided was correct.
- If the issue remains unresolved, contact support@ibspot.com for assistance.
Damaged or Lost Parcels
If your package arrives damaged or fails to arrive, please contact us immediately. For deliveries to P.O. boxes, ibspot is not responsible for damage caused by weather, temperature, or theft.
Customer Support
For any questions about shipping, tracking, or delivery, our customer support team is here to help.
Email: support@ibspot.com
We’re always happy to help.
Please read our policy carefully before making a purchase.
We aim to ensure every customer has a smooth and transparent experience with ibspot.com.
Order Cancellation Policy
Customers may request to cancel an order before it has been shipped.
Once the package has been shipped, cancellations are no longer possible; however, you may still request a return after receiving your order.
How to Request a Cancellation
You can contact us through:
- Email: support@ibspot.com
- Contact Form: Submit a request through our Contact Us page
Please submit your cancellation request as soon as possible after placing the order to allow us to process it before shipment.
Return Policy
We accept returns for most items within 30 days of delivery for a full refund.
To be eligible for a return:
- The item must be unused, in the same condition as received, and in its original packaging.
- A tracking number must be provided to confirm the return shipment.
Non-Returnable Items
Certain products cannot be returned, including:
- Perishable goods (for example, food, flowers, newspapers, magazines)
- Intimate or sanitary goods
- Hazardous materials or flammable liquids/gases
- Gift cards
- Downloadable software
- Some health and personal care items
Partial Refunds (If Applicable)
Partial refunds may be granted in specific situations, such as:
- Books with obvious signs of use
- Opened CDs, DVDs, software, or vinyl records
- Items not in their original condition, damaged, or missing parts not due to our error
- Items returned more than 30 days after delivery
How to Return an Item
To initiate a return, please contact us at support@ibspot.com with your order number and details about the product you wish to return.
Our team will provide you with return instructions and a prepaid return label.
Shipping Cost for Returns
Please contact us before returning any item.
We will provide a free return shipping label.
If a return is sent back without prior contact or without our provided label, we cannot be held responsible for return shipping costs.
For items valued over $75, we recommend using a trackable shipping service or purchasing shipping insurance.
We cannot guarantee that we will receive your returned item if shipped independently.
Refund Processing
Once your return is received and inspected:
- In-store returns are refunded to the original form of payment or issued as a gift card.
- Mail-in returns using our prepaid label are refunded to the original payment method within 3–5 business days after we receive your return.
Please allow:
- 5–7 business days for the return to reach our Returns Center.
- An additional 3–10 business days for your bank to post the refund to your account.
Damages, Issues & Claims
Please inspect your order immediately upon receipt.
If you receive a defective, damaged, or incorrect item, contact us right away at support@ibspot.com.
We’ll evaluate the issue promptly and make it right.
Product Claims
Before purchasing, please review product details carefully.
If there is a problem with your order upon arrival, visit our Support Center or contact us directly to arrange return shipping or replacement.
Exchanges
We do not process direct exchanges.
The fastest way to get what you need is to return the original item and place a new order once your return is accepted.
Return Address
IBSPOT Return Center
15 Sawmill Ln
Dover Plains, NY 12522
United States
Customer Support
Our support team is available 24/7 to assist with cancellations, returns, or general inquiries.
Email: support@ibspot.com
Contact Form: Contact Us page
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