TOZO NC20 Pro Bluetooth Wireless Earbuds, Adaptive Type, Hybrid ANC, 52 dB Reduction, Medium and Bass Range, Warm Sound Quality, Advanced Custom EQ (Changeable to Cool Sound Quality), LDAC Compatible, High Resolution Multi-Point, Wireless Charging, Weara
$121.06
- $12.99 shipping from Japan View details
-
Arrives
- Package Contents: Earphone body, ear tips (6 sizes), wireless charging case, USB-C charging cable, Japanese instruction manual (English language not guaranteed). 1 year warranty from purchase of this product. If you have any problems or problems with the product, please feel free to contact us, we will respond quickly and carefully. Contact Method: "Account Service" > "Order History" > "Sold by" > "Ask a question"
- Exclusive App Support, Customizable Sound Quality and Control: The TOZO NC20 Pro is linked to the dedicated "TOZO" app that allows you to control EQ adjustments, touch controls, and check the remaining battery level. You can accurately check the remaining battery level on the left and right side, and customize the operation settings to your preference. In particular, EQ is not just fine tuning, but you can experience the difference in sound field. You can create sounds to suit your music and preferences, such as enhanced bass and clear treble. The sound environment is ideal for listening to music while commuting to work, playing music at home, or watching videos
- Share EQs around the world and get your ideal sound with one tap: In the app, tens of thousands of EQ presets created by users worldwide. You can easily switch the sound quality with just one tap, so you can enjoy the optimal sound of different genres such as Pops, Rock, Jazz Classics and more. You can also share your own EQ and share your attention to sound with your friends. It reproduces the immersive feel of live venues and the subtlety of studio recordings to provide a higher level of listening experience during commute or travel
- (LDAC Compatible/Wireless and High Resolution High Sound Quality) Supports LDAC codec, delivering high resolution sound that outperforms conventional CD sound quality. Reproduces fine sound nuances and air feeling. Designed for listening to music, watching movies and live videos. Enjoy clear, rich sound quality that is not wireless even when commuting to work on the train or relaxing at home
- (Up to 52 dB reduction ANC, 6 microphone AI call noise reduction) The adaptive hybrid ANC reduces ambient noise by up to 52 dB. Reduces noise on trains, cafes, and offices, so you can focus on music and work. In addition, 6 microphones + AI noise reduction effectively cut out ambient sound when calling. Delivers clear, easy-to-hear voice during online meetings and calls on the go, so you can use it safely in business settings
- Up to about 60 hours of playback and peace of mind even when used for a long period of time: The earphones can be used alone for up to 12 hours, and the charging case can be used for up to 60 hours. Reduces the hassle of frequent charging and supports a wide range of applications from daily use to long distance travel. You can use it for commuting to work or school, business trips, travel, long work or watch videos without worrying about running out of battery. Designed to provide room for all day use and support a comfortable wireless experience
- High Waterproof Performance, Safe for Exercise and Sudden Rain: The earphones are highly waterproof and reduce damage caused by sweat and rain. Whether you are working out at the gym, running or outdoors, you can have peace of mind. Stable operation even in sudden rain and humid conditions, suitable for a variety of daily occasions. The charging case is not waterproof, so please be careful when it gets wet. Note: Please avoid using in environments such as saunas or bathrooms, etc. Long time use in such environments may cause earphone deterioration. Make sure to keep it in a dry place after use, avoid prolonged use in high temperature and humidity locations to maintain good sound quality and function
- (Ultra Lightweight Design, Comfortable to Wear, Even for a Long Time) The earphones are lightweight at only 0.2 oz (5.3 g) per ear, and approximately 2.0 oz (53.7 g) with the case. Reduces the burden on your ears and provides a comfortable wearing experience that won't get tired even after prolonged use. Stress-free use for a wide range of situations, from commuting to work or school, to working at home, and exercising. The compact charging case fits neatly in your pocket or bag, making it easy to carry
- Free 30-Day Returns
- Full Refund for Damaged or Incorrect Items
- Guaranteed Delivery or Money Back
- Secure Checkout & Fast Support
- Package Contents: Earphone body, ear tips (6 sizes), wireless charging case, USB-C charging cable, Japanese instruction manual (English language not guaranteed). 1 year warranty from purchase of this product. If you have any problems or problems with the product, please feel free to contact us, we will respond quickly and carefully. Contact Method: "Account Service" > "Order History" > "Sold by" > "Ask a question"
- Exclusive App Support, Customizable Sound Quality and Control: The TOZO NC20 Pro is linked to the dedicated "TOZO" app that allows you to control EQ adjustments, touch controls, and check the remaining battery level. You can accurately check the remaining battery level on the left and right side, and customize the operation settings to your preference. In particular, EQ is not just fine tuning, but you can experience the difference in sound field. You can create sounds to suit your music and preferences, such as enhanced bass and clear treble. The sound environment is ideal for listening to music while commuting to work, playing music at home, or watching videos
- Share EQs around the world and get your ideal sound with one tap: In the app, tens of thousands of EQ presets created by users worldwide. You can easily switch the sound quality with just one tap, so you can enjoy the optimal sound of different genres such as Pops, Rock, Jazz Classics and more. You can also share your own EQ and share your attention to sound with your friends. It reproduces the immersive feel of live venues and the subtlety of studio recordings to provide a higher level of listening experience during commute or travel
- (LDAC Compatible/Wireless and High Resolution High Sound Quality) Supports LDAC codec, delivering high resolution sound that outperforms conventional CD sound quality. Reproduces fine sound nuances and air feeling. Designed for listening to music, watching movies and live videos. Enjoy clear, rich sound quality that is not wireless even when commuting to work on the train or relaxing at home
- (Up to 52 dB reduction ANC, 6 microphone AI call noise reduction) The adaptive hybrid ANC reduces ambient noise by up to 52 dB. Reduces noise on trains, cafes, and offices, so you can focus on music and work. In addition, 6 microphones + AI noise reduction effectively cut out ambient sound when calling. Delivers clear, easy-to-hear voice during online meetings and calls on the go, so you can use it safely in business settings
- Up to about 60 hours of playback and peace of mind even when used for a long period of time: The earphones can be used alone for up to 12 hours, and the charging case can be used for up to 60 hours. Reduces the hassle of frequent charging and supports a wide range of applications from daily use to long distance travel. You can use it for commuting to work or school, business trips, travel, long work or watch videos without worrying about running out of battery. Designed to provide room for all day use and support a comfortable wireless experience
- High Waterproof Performance, Safe for Exercise and Sudden Rain: The earphones are highly waterproof and reduce damage caused by sweat and rain. Whether you are working out at the gym, running or outdoors, you can have peace of mind. Stable operation even in sudden rain and humid conditions, suitable for a variety of daily occasions. The charging case is not waterproof, so please be careful when it gets wet. Note: Please avoid using in environments such as saunas or bathrooms, etc. Long time use in such environments may cause earphone deterioration. Make sure to keep it in a dry place after use, avoid prolonged use in high temperature and humidity locations to maintain good sound quality and function
- (Ultra Lightweight Design, Comfortable to Wear, Even for a Long Time) The earphones are lightweight at only 0.2 oz (5.3 g) per ear, and approximately 2.0 oz (53.7 g) with the case. Reduces the burden on your ears and provides a comfortable wearing experience that won't get tired even after prolonged use. Stress-free use for a wide range of situations, from commuting to work or school, to working at home, and exercising. The compact charging case fits neatly in your pocket or bag, making it easy to carry
Processing Time
- We process and ship orders Monday through Friday, excluding holidays.
- Most orders are processed within 1–3 business days, depending on product availability.
- Processing time does not include delivery time, which varies based on your location and the product’s shipping origin.
Shipping Coverage
We currently ship to addresses within the United States only.
Products may ship from:
- Our U.S. warehouses, or
- Our international fulfillment centers (including Korea, Japan, China, Australia, Mexico, Canada, the United Kingdom, and the EU).
Each product page clearly displays the “Ships From” location before checkout.
Shipping Methods & Estimated Delivery
| Shipping Method | Estimated Delivery | Cost |
|---|---|---|
| Free Shipping (US) | 5–10 business days | Free, available on eligible items |
| Standard Shipping (US to US by Item) | 5–10 business days | $5.95 for the first item, $3.00 each additional |
| Standard Shipping (From US Warehouse by Weight) | 3–7 business days | Starts at $5.95, increasing by $2 for every additional 4 oz (0.25 lb) up to 1 lb, then by $4 for each additional pound beyond 1 lb. |
| Extended Delivery (Ships from Overseas Warehouse) | 10–20 business days | $14.99 for the first item, $2.00 each additional |
Shipping costs vary by product weight, quantity and origin. Exact rates and delivery estimates are displayed on each product page and confirmed during checkout.
Free Shipping
We offer free standard shipping on select products or during promotional periods. Availability of free shipping will be displayed on the product page and at checkout.
Carriers
We primarily use USPS and UPS for U.S. deliveries. Items shipped from international warehouses may be handled by partner carriers depending on the country of origin.
Import Duties & Taxes
All import duties and taxes for goods imported into the United States are included in the product price. There are no hidden fees or additional charges at checkout.
Tracking & Notifications
Every order is fully trackable. You will receive a tracking number via email once your order ships. If your order ships in multiple packages, each package will have its own tracking number. If you don’t receive a shipping confirmation immediately, your order is still being processed and will arrive within the estimated timeframe shown at checkout.
You can track your shipment anytime using the Track Your Order page on our website.
Order Changes & Cancellations
If you need to modify or cancel an order, please contact our customer support team as soon as possible. Orders can only be canceled before they ship. Once shipped, cancellations are not possible, but you may request a return after the item is delivered.
Contact: support@ibspot.com
Item Not Received
If your tracking number shows “Delivered” but you haven’t received your package:
- Check with your local USPS or UPS office.
- Confirm that the shipping address provided was correct.
- If the issue remains unresolved, contact support@ibspot.com for assistance.
Damaged or Lost Parcels
If your package arrives damaged or fails to arrive, please contact us immediately. For deliveries to P.O. boxes, ibspot is not responsible for damage caused by weather, temperature, or theft.
Customer Support
For any questions about shipping, tracking, or delivery, our customer support team is here to help.
Email: support@ibspot.com
We’re always happy to help.
Please read our policy carefully before making a purchase.
We aim to ensure every customer has a smooth and transparent experience with ibspot.com.
Order Cancellation Policy
Customers may request to cancel an order before it has been shipped.
Once the package has been shipped, cancellations are no longer possible; however, you may still request a return after receiving your order.
How to Request a Cancellation
You can contact us through:
- Email: support@ibspot.com
- Contact Form: Submit a request through our Contact Us page
Please submit your cancellation request as soon as possible after placing the order to allow us to process it before shipment.
Return Policy
We accept returns for most items within 30 days of delivery for a full refund.
To be eligible for a return:
- The item must be unused, in the same condition as received, and in its original packaging.
- A tracking number must be provided to confirm the return shipment.
Non-Returnable Items
Certain products cannot be returned, including:
- Perishable goods (for example, food, flowers, newspapers, magazines)
- Intimate or sanitary goods
- Hazardous materials or flammable liquids/gases
- Gift cards
- Downloadable software
- Some health and personal care items
Partial Refunds (If Applicable)
Partial refunds may be granted in specific situations, such as:
- Books with obvious signs of use
- Opened CDs, DVDs, software, or vinyl records
- Items not in their original condition, damaged, or missing parts not due to our error
- Items returned more than 30 days after delivery
How to Return an Item
To initiate a return, please contact us at support@ibspot.com with your order number and details about the product you wish to return.
Our team will provide you with return instructions and a prepaid return label.
Shipping Cost for Returns
Please contact us before returning any item.
We may provide a return shipping label for your return. If the return is due to our error, such as receiving the wrong item, a damaged item, or a defective product, we will cover the return shipping cost.
If the return is due to the customer’s reason, such as ordering the wrong item, changing your mind, or no longer needing the item, the original shipping fee and the return label fee will be deducted from your refund amount.
If a return is sent back without prior contact or without using our provided label, we cannot be held responsible for any return shipping costs or delivery issues.
For items valued over $75, we recommend using a trackable shipping service or purchasing shipping insurance.
We cannot guarantee that we will receive your returned item if shipped independently.
Refund Processing
Once your return is received and inspected:
- In-store returns are refunded to the original form of payment or issued as a gift card.
- Mail-in returns using our prepaid label are refunded to the original payment method within 3–5 business days after we receive your return.
Please allow:
- 5–7 business days for the return to reach our Returns Center.
- An additional 3–10 business days for your bank to post the refund to your account.
Damages, Issues & Claims
Please inspect your order immediately upon receipt.
If you receive a defective, damaged, or incorrect item, contact us right away at support@ibspot.com.
We’ll evaluate the issue promptly and make it right.
Product Claims
Before purchasing, please review product details carefully.
If there is a problem with your order upon arrival, visit our Support Center or contact us directly to arrange return shipping or replacement.
Exchanges
We do not process direct exchanges.
The fastest way to get what you need is to return the original item and place a new order once your return is accepted.
Return Address
IBSPOT Return Center
15 Sawmill Ln
Dover Plains, NY 12522
United States
Customer Support
Our support team is available 24/7 to assist with cancellations, returns, or general inquiries.
Email: support@ibspot.com
Contact Form: Contact Us page
Oops!
Sorry, it looks like some products are not available in selected quantity.