TOPENS TC196 Tuya WiFi Remote Control with Smartphone Access Control for Automatic Swing Gate Operator, Garage Door Operator, Sliding Gate Operator with iOS & Android App, WiFi & Bluetooth Gate
$209.13
- $14.50 shipping from Germany View details
-
Arrives
- Reliable remote control - TOPENS TC196 WiFi remote control is designed so that the gate can be opened or closed remotely via the smartphone. Enjoy easy and convenient instant access with just the touch of a button on your smartphone.
- Intelligent control - When the TC196 remote control is connected to WiFi, you can control the gate from anywhere, whether you are at home or on holiday. After pairing, the TC196 remote control can also work via Bluetooth if there is no WiFi signal.
- Easy to set - Download the Tuya Smart app from Google Play or App Store and create an account. The user-friendly app provides an intuitive user interface for ease of use. Simply tap the smartphone to open, close or stop gate without physical remotes or keyboards. Multiple user control, quick release access for family and friends. Anywhere you can receive notification when Tor is operated via the app.
- Easy programming - you can quickly connect the WiFi remote control to your gate drive system. With the four buttons on the user interface, multiple gate operators can be controlled separately within the range: (1) four swing gate operators (2) one sliding gate operator and two swing gate operators (3) one sliding gate operator and two other sliding gate drives by adding one ERM12 to each control board and the C/D button for normal operation without side entry .
- Wide compatibility - works with all TOPENS gate drives. Compatible with most other brands' garage/gate operators whose control board needs to connect to ERM12 external receiver (sold separately) and additionally accepts the signal "normal open dry contact" for wall switch. ERM12 is powered by 9-24VDC from control board or external power source. Attention: TC196 only works with garage/gate drives and does not support other access control systems.
- Free 30-Day Returns
- Full Refund for Damaged or Incorrect Items
- Guaranteed Delivery or Money Back
- Secure Checkout & Fast Support
- Reliable remote control - TOPENS TC196 WiFi remote control is designed so that the gate can be opened or closed remotely via the smartphone. Enjoy easy and convenient instant access with just the touch of a button on your smartphone.
- Intelligent control - When the TC196 remote control is connected to WiFi, you can control the gate from anywhere, whether you are at home or on holiday. After pairing, the TC196 remote control can also work via Bluetooth if there is no WiFi signal.
- Easy to set - Download the Tuya Smart app from Google Play or App Store and create an account. The user-friendly app provides an intuitive user interface for ease of use. Simply tap the smartphone to open, close or stop gate without physical remotes or keyboards. Multiple user control, quick release access for family and friends. Anywhere you can receive notification when Tor is operated via the app.
- Easy programming - you can quickly connect the WiFi remote control to your gate drive system. With the four buttons on the user interface, multiple gate operators can be controlled separately within the range: (1) four swing gate operators (2) one sliding gate operator and two swing gate operators (3) one sliding gate operator and two other sliding gate drives by adding one ERM12 to each control board and the C/D button for normal operation without side entry .
- Wide compatibility - works with all TOPENS gate drives. Compatible with most other brands' garage/gate operators whose control board needs to connect to ERM12 external receiver (sold separately) and additionally accepts the signal "normal open dry contact" for wall switch. ERM12 is powered by 9-24VDC from control board or external power source. Attention: TC196 only works with garage/gate drives and does not support other access control systems.
Attention:
- In general, it is recommended to install the TC196 WiFi remote control near the Wi-Fi router to improve the network connection. The distance between the WiFi remote control and the router should be less than 15 m.
- The WiFi remote control only supports 2.4GHz WiFi.
- The TC196 WiFi remote control can be installed at a maximum of 230 m distance from the gate / gate drive.
- The power supply of the WiFi remote control is 9-24 VAC/DC, and the included 100-240VAC power adapter can be plugged directly into the socket. The remote control can also be operated with the AC-DC power supply, batteries or transformer.
- Once the remote has been added by one user, the other users can only be shared from the main account to gain access.
- A TC196 remote control can be shared by up to 40 users and up to 50 WiFi remote controls can be added by one user.
Specification:
Network connection for the WiFi remote control: 2.4GHz WiFi.
Network connection for smartphone: 3G/4G/5G/WiFi
Smartphone compatibility: iOS, Android.
Frequency: 433.92 MHz, TOPENS rolling code.
Power input of the WiFi remote control: 9-24VAC/DC (100-240VAC power adapter included)
Ambient temperature: -20°C ~ +50°C.
Protection class of the WiFi remote control: IP55.
Power Adapter Protection Rating: Not Waterproof
Dimensions of the WiFi remote control: 115 x 55 x 34 mm.
Power adapter dimensions: 75 x 40 x 40 mm.
Package includes:
1 x WiFi remote control with power adapter.
1 x German user manual.
1 x English user manual.
Processing Time
- We process and ship orders Monday through Friday, excluding holidays.
- Most orders are processed within 1–3 business days, depending on product availability.
- Processing time does not include delivery time, which varies based on your location and the product’s shipping origin.
Shipping Coverage
We currently ship to addresses within the United States only.
Products may ship from:
- Our U.S. warehouses, or
- Our international fulfillment centers (including Korea, Japan, China, Australia, Mexico, Canada, the United Kingdom, and the EU).
Each product page clearly displays the “Ships From” location before checkout.
Shipping Methods & Estimated Delivery
| Shipping Method | Estimated Delivery | Cost |
|---|---|---|
| Free Shipping (US) | 5–10 business days | Free, available on eligible items |
| Standard Shipping (US to US by Item) | 5–10 business days | $5.95 for the first item, $3.00 each additional |
| Standard Shipping (From US Warehouse by Weight) | 3–7 business days | Starts at $5.95, increasing by $2 for every additional 4 oz (0.25 lb) up to 1 lb, then by $4 for each additional pound beyond 1 lb. |
| Extended Delivery (Ships from Overseas Warehouse) | 10–20 business days | $14.50 for the first item, $2.00 each additional |
Shipping costs vary by product weight, quantity and origin. Exact rates and delivery estimates are displayed on each product page and confirmed during checkout.
Free Shipping
We offer free standard shipping on select products or during promotional periods. Availability of free shipping will be displayed on the product page and at checkout.
Carriers
We primarily use USPS and UPS for U.S. deliveries. Items shipped from international warehouses may be handled by partner carriers depending on the country of origin.
Import Duties & Taxes
All import duties and taxes for goods imported into the United States are included in the product price. There are no hidden fees or additional charges at checkout.
Tracking & Notifications
Every order is fully trackable. You will receive a tracking number via email once your order ships. If your order ships in multiple packages, each package will have its own tracking number. If you don’t receive a shipping confirmation immediately, your order is still being processed and will arrive within the estimated timeframe shown at checkout.
You can track your shipment anytime using the Track Your Order page on our website.
Order Changes & Cancellations
If you need to modify or cancel an order, please contact our customer support team as soon as possible. Orders can only be canceled before they ship. Once shipped, cancellations are not possible, but you may request a return after the item is delivered.
Contact: support@ibspot.com
Item Not Received
If your tracking number shows “Delivered” but you haven’t received your package:
- Check with your local USPS or UPS office.
- Confirm that the shipping address provided was correct.
- If the issue remains unresolved, contact support@ibspot.com for assistance.
Damaged or Lost Parcels
If your package arrives damaged or fails to arrive, please contact us immediately. For deliveries to P.O. boxes, ibspot is not responsible for damage caused by weather, temperature, or theft.
Customer Support
For any questions about shipping, tracking, or delivery, our customer support team is here to help.
Email: support@ibspot.com
We’re always happy to help.
Please read our policy carefully before making a purchase.
We aim to ensure every customer has a smooth and transparent experience with ibspot.com.
Order Cancellation Policy
Customers may request to cancel an order before it has been shipped.
Once the package has been shipped, cancellations are no longer possible; however, you may still request a return after receiving your order.
How to Request a Cancellation
You can contact us through:
- Email: support@ibspot.com
- Contact Form: Submit a request through our Contact Us page
Please submit your cancellation request as soon as possible after placing the order to allow us to process it before shipment.
Return Policy
We accept returns for most items within 30 days of delivery for a full refund.
To be eligible for a return:
- The item must be unused, in the same condition as received, and in its original packaging.
- A tracking number must be provided to confirm the return shipment.
Non-Returnable Items
Certain products cannot be returned, including:
- Perishable goods (for example, food, flowers, newspapers, magazines)
- Intimate or sanitary goods
- Hazardous materials or flammable liquids/gases
- Gift cards
- Downloadable software
- Some health and personal care items
Partial Refunds (If Applicable)
Partial refunds may be granted in specific situations, such as:
- Books with obvious signs of use
- Opened CDs, DVDs, software, or vinyl records
- Items not in their original condition, damaged, or missing parts not due to our error
- Items returned more than 30 days after delivery
How to Return an Item
To initiate a return, please contact us at support@ibspot.com with your order number and details about the product you wish to return.
Our team will provide you with return instructions and a prepaid return label.
Shipping Cost for Returns
Please contact us before returning any item.
We will provide a free return shipping label.
If a return is sent back without prior contact or without our provided label, we cannot be held responsible for return shipping costs.
For items valued over $75, we recommend using a trackable shipping service or purchasing shipping insurance.
We cannot guarantee that we will receive your returned item if shipped independently.
Refund Processing
Once your return is received and inspected:
- In-store returns are refunded to the original form of payment or issued as a gift card.
- Mail-in returns using our prepaid label are refunded to the original payment method within 3–5 business days after we receive your return.
Please allow:
- 5–7 business days for the return to reach our Returns Center.
- An additional 3–10 business days for your bank to post the refund to your account.
Damages, Issues & Claims
Please inspect your order immediately upon receipt.
If you receive a defective, damaged, or incorrect item, contact us right away at support@ibspot.com.
We’ll evaluate the issue promptly and make it right.
Product Claims
Before purchasing, please review product details carefully.
If there is a problem with your order upon arrival, visit our Support Center or contact us directly to arrange return shipping or replacement.
Exchanges
We do not process direct exchanges.
The fastest way to get what you need is to return the original item and place a new order once your return is accepted.
Return Address
IBSPOT Return Center
15 Sawmill Ln
Dover Plains, NY 12522
United States
Customer Support
Our support team is available 24/7 to assist with cancellations, returns, or general inquiries.
Email: support@ibspot.com
Contact Form: Contact Us page
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