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TONYMOLY Cheek Tone Lip And Cheek Duo Balm - [mari edition] 14 cat's lavend

Brand: TONYMOLY

Why we love it

This unique lip & cheek provides two formulas with moisture-rich and soft-matte textures, conveniently in a pot! Simply mix and match to easily create customized makeup styles. Use alone or layer the two super-buildable formulas for any desired areas, intensity, and (dewy glowy or soft-matte) finishes without caking or heavy feeling. The compact pot comes with a silicone lip brush, for an easy on-the-go use.

Featured ingredients

Ascorbic Acid revives lips for youthful appearance; Silk Amino Acids lock in essential moisture; Tocopheryl Acetate and Palmitoyl Hexapeptide-12 nourish and strengthen the skin.

How to use

For fingertip application: Sweep the formula with your fingertips in a circular motion. Dap onto the area and blend. For brush application: Scoop a small amount using the included silicone lip brush. Lightly tap and blend.

More Info

















 

Brand: TONYMOLY
Isin: ICJJ2TE4WDXK

$50.54

$50.74
0% off
  • Free shipping in US
  • Shipping: $14.5 Extended Delivery (Ships from overseas warehouse, 15-20 Business Days)
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Ships from USA

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TONYMOLY Cheek Tone Lip And Cheek Duo Balm - [mari edition] 14 cat's lavend

TONYMOLY Cheek Tone Lip And Cheek Duo Balm - [mari edition] 14 cat's lavend

$50.54 $50.74 (0% off)

Why we love it

This unique lip & cheek provides two formulas with moisture-rich and soft-matte textures, conveniently in a pot! Simply mix and match to easily create customized makeup styles. Use alone or layer the two super-buildable formulas for any desired areas, intensity, and (dewy glowy or soft-matte) finishes without caking or heavy feeling. The compact pot comes with a silicone lip brush, for an easy on-the-go use.

Featured ingredients

Ascorbic Acid revives lips for youthful appearance; Silk Amino Acids lock in essential moisture; Tocopheryl Acetate and Palmitoyl Hexapeptide-12 nourish and strengthen the skin.

How to use

For fingertip application: Sweep the formula with your fingertips in a circular motion. Dap onto the area and blend. For brush application: Scoop a small amount using the included silicone lip brush. Lightly tap and blend.

More Info

















 

  • Content volume or weight: 4.8g
  • Ideal for: For all skin types
  • Expiration date (or expiration date after opening): 2 years from the date of manufacture and before opening, 1 year after opening
  • How to Use: Mix and match 2 formulas with the built-in lip brush to create a vareity of textures from glossy to matte to semi-textured, to suit your mood of the day.
  • Cosmetics manufacturers, cosmetics responsible distributors, and customized cosmetics sellers: Coco Co., Ltd. / TONYMOLY Co., Ltd.
  • Country of Manufacture: South Korea
  • Ingredients: Cheek Tone Lip And Cheek Duo Balm 01 Bunny Pink [Moist] Oleic/Linoleic/Linolenic Polyglycerides, Polyglyceryl-2 Triisostearate, Dimer Dilinoleyl Dimer Dilinoleate, Phytosteryl/Isostearyl/Cetyl/Stearyl/Behenyl Dimer Dilinoleate, Caprylic/Capric Triglyceride, Ceresin, Titanium Dioxide, Synthetic Wax, Polyhydroxystearic Acid, Ethylene/Propylene Copolymer, Glyceryl Caprylate, Sunset Yellow FCF, Iron Oxide Yellow, Lithol Rubine BCA, Ethylhexylglycerin, Lecithin, Iron Oxide Red, Isopropyl Myristate, Ethylhexyl Palmitate, Isostearic Acid, Fragrance, Aluminum Hydroxide, Polyglyceryl-3 Polyricinoleate, Iron Oxide Black, Diisostearyl Malate, Ascorbic Acid, Tocopheryl Acetate, Glycerin, Water, Butylene Glycol, Silk Amino Acids, 1,2-Hexanediol, Palmitoyl Hexapeptide-12 [Velvet] Dimethicone, Isotridecyl Isononanoate, Methyl Methacrylate Crosspolymer, Titanium Dioxide, Silica, Dimethicone/Vinyl Dimethicone Crosspolymer, Polyglyceryl-2 Triisostearate, Ceresin, Synthetic Wax, Mica, Polyhydroxystearic Acid, Ethylene/Propylene Copolymer, Sunset Yellow FCF, Glyceryl Caprylate, Iron Oxide Yellow, Iron Oxide Red, Lithol Rubine BCA, Aluminum Hydroxide, Ethylhexylglycerin, Diisostearyl Malate, Iron Oxide Black, Lecithin, Methicone, Isopropyl Myristate, Ethylhexyl Palmitate, Isostearic Acid, Fragrance, Polyglyceryl-3 Polyricinoleate, Tocopheryl Acetate, Ascorbic Acid, Glycerin, Water, Butylene Glycol, Silk Amino Acids, 1,2-Hexanediol, Palmitoyl Hexapeptide-12 Cheek Tone Lip And Cheek Duo Balm 02 Pink Core [Moist] Oleic/Linoleic/Linolenic Polyglycerides, Polyglyceryl-2 Triisostearate, Dimer Dilinoleyl Dimer Dilinoleate, Phytosteryl/Isostearyl/Cetyl/Stearyl/Behenyl Dimer Dilinoleate, Caprylic/Capric Triglyceride, Ceresin, Synthetic Wax, Titanium Dioxide, Polyhydroxystearic Acid, Ethylene/Propylene Copolymer, Tartrazine, Lithol Rubine BCA, Glyceryl Caprylate, Ethylhexylglycerin, Lecithin, Isopropyl Myristate, Ethylhexyl Palmitate, Isostearic Acid, Fragrance, Polyglyceryl-3 Polyricinoleate, Aluminum Hydroxide, Tocopheryl Acetate, Ascorbic Acid, Glycerin, Water, Butylene Glycol, Silk Amino Acids, 1,2-Hexanediol, Palmitoyl Hexapeptide-12 [Velvet] Dimethicone, Isotridecyl Isononanoate, Methyl Methacrylate Crosspolymer, Silica, Polyglyceryl-2 Triisostearate, Dimethicone/Vinyl Dimethicone Crosspolymer, Titanium Dioxide, Ceresin, Synthetic Wax, Mica, Tartrazine, Polyhydroxystearic Acid, Lithol Rubine BCA, Ethylene/Propylene Copolymer, Glyceryl Caprylate, Lecithin, Ethylhexylglycerin, Aluminum Hydroxide, Methicone, Ethylhexyl Palmitate, Isostearic Acid, Isopropyl Myristate, Fragrance, Polyglyceryl-3 Polyricinoleate, Ascorbic Acid, Tocopheryl Acetate, Glycerin, Water, Butylene Glycol, Silk Amino Acids, 1,2-Hexanediol, Palmitoyl Hexapeptide-12 Cheek Tone Lip And Cheek Duo Balm 03 Sundae Coral [Moist] Oleic/Linoleic/Linolenic Polyglycerides, Polyglyceryl-2 Triisostearate, Dimer Dilinoleyl Dimer Dilinoleate, Phytosteryl/Isostearyl/Cetyl/Stearyl/Behenyl Dimer Dilinoleate, Caprylic/Capric Triglyceride, Ceresin, Titanium Dioxide, Synthetic Wax, Polyhydroxystearic Acid, Sunset Yellow FCF, Ethylene/Propylene Copolymer, Glyceryl Caprylate, Lithol Rubine BCA, Ethylhexylglycerin, Lecithin, Iron Oxide Red, Ethylhexyl Palmitate, Isostearic Acid, Isopropyl Myristate, Fragrance, Aluminum Hydroxide, Polyglyceryl-3 Polyricinoleate, Iron Oxide Black, Diisostearyl Malate, Tocopheryl Acetate, Ascorbic Acid, Glycerin, Water, Butylene Glycol, Silk Amino Acids, 1,2-Hexanediol, Palmitoyl Hexapeptide-12 [Velvet] Dimethicone, Isotridecyl Isononanoate, Methyl Methacrylate Crosspolymer, Silica, Dimethicone/Vinyl Dimethicone Crosspolymer, Titanium Dioxide, Polyglyceryl-2 Triisostearate, Ceresin, Synthetic Wax, Sunset Yellow FCF, Mica, Polyhydroxystearic Acid, Ethylene/Propylene Copolymer, Lithol Rubine BCA, Glyceryl Caprylate, Lecithin, Ethylhexylglycerin, Aluminum Hydroxide, Iron Oxide Black, Methicone, Diisostearyl Malate, Ethylhexyl Palmitate, Isostearic Acid, Isopropyl Myristate, Fragrance, Polyglyceryl-3 Polyricinoleate, Tocopheryl Acetate, Ascorbic Acid, Glycerin, Water, Butylene Glycol, Silk Amino Acids, 1,2-Hexanediol, Palmitoyl Hexapeptide-12 Cheek Tone Lip And Cheek Duo Balm 04 Baby Peach [Moist] Oleic/Linoleic/Linolenic Polyglycerides, Polyglyceryl-2 Triisostearate, Phytosteryl/Isostearyl/Cetyl/Stearyl/Behenyl Dimer Dilinoleate, Dimer Dilinoleyl Dimer Dilinoleate, Caprylic/Capric Triglyceride, Ceresin, Titanium Dioxide, Synthetic Wax, Polyhydroxystearic Acid, Iron Oxide Yellow, Ethylene/Propylene Copolymer, Iron Oxide Red, Glyceryl Caprylate, Lecithin, Ethylhexylglycerin, Lithol Rubine BCA, Ethylhexyl Palmitate, Isostearic Acid, Isopropyl Myristate, Fragrance, Polyglyceryl-3 Polyricinoleate, Aluminum Hydroxide, Tocopheryl Acetate, Ascorbic Acid, Glycerin, Water, Butylene Glycol, Silk Amino Acids, 1,2-Hexanediol, Palmitoyl Hexapeptide-12 [Velvet] Dimethicone, Isotridecyl Isononanoate, Methyl Methacrylate Crosspolymer, Silica, Dimethicone/Vinyl Dimethicone Crosspolymer, Polyglyceryl-2 Triisostearate, Titanium Dioxide, Ceresin, Synthetic Wax, Mica, Iron Oxide Yellow, Polyhydroxystearic Acid, Iron Oxide Red, Ethylene/Propylene Copolymer, Glyceryl Caprylate, Lecithin, Ethylhexylglycerin, Lithol Rubine BCA, Aluminum Hydroxide, Methicone, Ethylhexyl Palmitate, Isostearic Acid, Isopropyl Myristate, Fragrance, Polyglyceryl-3 Polyricinoleate, Tocopheryl Acetate, Ascorbic Acid, Glycerin, Water, Butylene Glycol, Silk Amino Acids, 1,2-Hexanediol, Palmitoyl Hexapeptide-12 Cheek Tone Lip And Cheek Duo Balm 05 Toasty Rose [Moist] Oleic/Linoleic/Linolenic Polyglycerides, Polyglyceryl-2 Triisostearate, Phytosteryl/Isostearyl/Cetyl/Stearyl/Behenyl Dimer Dilinoleate, Dimer Dilinoleyl Dimer Dilinoleate, Caprylic/Capric Triglyceride, Ceresin, Synthetic Wax, Titanium Dioxide, Polyhydroxystearic Acid, Sunset Yellow FCF, Ethylene/Propylene Copolymer, Glyceryl Caprylate, Diisostearyl Malate, Iron Oxide Black, Ethylhexylglycerin, Lecithin, Lithol Rubine BCA, Iron Oxide Red, Isostearic Acid, Isopropyl Myristate, Ethylhexyl Palmitate, Fragrance, Polyglyceryl-3 Polyricinoleate, Aluminum Hydroxide, Tocopheryl Acetate, Ascorbic Acid, Glycerin, Water, Butylene Glycol, Silk Amino Acids, 1,2-Hexanediol, Palmitoyl Hexapeptide-12 [Velvet] Dimethicone, Isotridecyl Isononanoate, Methyl Methacrylate Crosspolymer, Silica, Dimethicone/Vinyl Dimethicone Crosspolymer, Polyglyceryl-2 Triisostearate, Titanium Dioxide, Ceresin, Sunset Yellow FCF, Synthetic Wax, Mica, Polyhydroxystearic Acid, Ethylene/Propylene Copolymer, Diisostearyl Malate, Iron Oxide Black, Glyceryl Caprylate, Lithol Rubine BCA, Lecithin, Ethylhexylglycerin, Iron Oxide Red, Methicone, Aluminum Hydroxide, Ethylhexyl Palmitate, Isostearic Acid, Isopropyl Myristate, Fragrance, Polyglyceryl-3 Polyricinoleate, Ascorbic Acid, Tocopheryl Acetate, Glycerin, Water, Butylene Glycol, Silk Amino Acids, 1,2-Hexanediol, Palmitoyl Hexapeptide-12 Cheek Tone Lip And Cheek Duo Balm 06 Entice Red [Moist] Oleic/Linoleic/Linolenic Polyglycerides, Polyglyceryl-2 Triisostearate, Dimer Dilinoleyl Dimer Dilinoleate, Phytosteryl/Isostearyl/Cetyl/Stearyl/Behenyl Dimer Dilinoleate, Caprylic/Capric Triglyceride, Ceresin, Synthetic Wax, Polyhydroxystearic Acid, Titanium Dioxide, Ethylene/Propylene Copolymer, Iron Oxide Red, Sunset Yellow FCF, Iron Oxide Yellow, Lithol Rubine BCA, Glyceryl Caprylate, Ethylhexylglycerin, Lecithin, Diisostearyl Malate, Iron Oxide Black, Isopropyl Myristate, Ethylhexyl Palmitate, Isostearic Acid, Fragrance, Polyglyceryl-3 Polyricinoleate, Aluminum Hydroxide, Ascorbic Acid, Tocopheryl Acetate, Glycerin, Water, Butylene Glycol, Silk Amino Acids, 1,2-Hexanediol, Palmitoyl Hexapeptide-12 [Velvet] Dimethicone, Isotridecyl Isononanoate, Methyl Methacrylate Crosspolymer, Silica, Polyglyceryl-2 Triisostearate, Dimethicone/Vinyl Dimethicone Crosspolymer, Ceresin, Titanium Dioxide, Synthetic Wax, Mica, Iron Oxide Yellow, Polyhydroxystearic Acid, Lithol Rubine BCA, Sunset Yellow FCF, Ethylene/Propylene Copolymer, Glyceryl Caprylate, Diisostearyl Malate, Iron Oxide Black, Ethylhexylglycerin, Lecithin, Methicone, Isopropyl Myristate, Ethylhexyl Palmitate, Isostearic Acid, Fragrance, Aluminum Hydroxide, Polyglyceryl-3 Polyricinoleate, Ascorbic Acid, Tocopheryl Acetate, Glycerin, Water, Butylene Glycol, Silk Amino Acids, 1,2-Hexanediol, Palmitoyl Hexapeptide-12 Cheek Tone Lip And Cheek Duo Balm 07 Heart Blush [Moist] Oleic/Linoleic/Linolenic Polyglycerides, Polyglyceryl-2 Triisostearate, Dimer Dilinoleyl Dimer Dilinoleate, Phytosteryl/Isostearyl/Cetyl/Stearyl/Behenyl Dimer Dilinoleate, Caprylic/Capric Triglyceride, Ceresin, Synthetic Wax, Polyhydroxystearic Acid, Iron Oxide Yellow, Titanium Dioxide, Ethylene/Propylene Copolymer, Lithol Rubine BCA, Glyceryl Caprylate, Sunset Yellow FCF, Ethylhexylglycerin, Lecithin, Diisostearyl Malate, Iron Oxide Black, Isopropyl Myristate, Ethylhexyl Palmitate, Isostearic Acid, Fragrance, Polyglyceryl-3 Polyricinoleate, Aluminum Hydroxide, Ascorbic Acid, Tocopheryl Acetate, Glycerin, Water, Butylene Glycol, Silk Amino Acids, 1,2-Hexanediol, Palmitoyl Hexapeptide-12 [Velvet] Dimethicone, Isotridecyl Isononanoate, Methyl Methacrylate Crosspolymer, Silica, Polyglyceryl-2 Triisostearate, Dimethicone/Vinyl Dimethicone Crosspolymer, Ceresin, Titanium Dioxide, Synthetic Wax, Mica, Iron Oxide Yellow, Polyhydroxystearic Acid, Lithol Rubine BCA, Sunset Yellow FCF, Ethylene/Propylene Copolymer, Glyceryl Caprylate, Diisostearyl Malate, Iron Oxide Black, Ethylhexylglycerin, Lecithin, Methicone, Isopropyl Myristate, Ethylhexyl Palmitate, Isostearic Acid, Fragrance, Aluminum Hydroxide, Polyglyceryl-3 Polyricinoleate, Ascorbic Acid, Tocopheryl Acetate, Glycerin, Water, Butylene Glycol, Silk Amino Acids, 1,2-Hexanediol, Palmitoyl Hexapeptide-12 Cheek Tone Lip And Cheek Duo Balm 08 Another Rose [Moist] Oleic/Linoleic/Linolenic Polyglycerides, Polyglyceryl-2 Triisostearate, Dimer Dilinoleyl Dimer Dilinoleate, Phytosteryl/Isostearyl/Cetyl/Stearyl/Behenyl Dimer Dilinoleate, Caprylic/Capric Triglyceride, Ceresin, Synthetic Wax, Polyhydroxystearic Acid, Titanium Dioxide, Iron Oxide Red, Phloxine B, Ethylene/Propylene Copolymer, Glyceryl Caprylate, Ethylhexylglycerin, Lecithin, Brilliant Blue FCF, Isopropyl Myristate, Ethylhexyl Palmitate, Isostearic Acid, Fragrance, Polyglyceryl-3 Polyricinoleate, Aluminum Hydroxide, Iron Oxide Yellow, Diisostearyl Malate, Iron Oxide Black, Ascorbic Acid, Tocopheryl Acetate, Glycerin, Water, Butylene Glycol, Silk Amino Acids, 1,2-Hexanediol, Palmitoyl Hexapeptide-12 [Velvet] Dimethicone, Isotridecyl Isononanoate, Methyl Methacrylate Crosspolymer, Silica, Polyglyceryl-2 Triisostearate, Dimethicone/Vinyl Dimethicone Crosspolymer, Ceresin, Titanium Dioxide, Synthetic Wax, Mica, Iron Oxide Red, Phloxine B, Polyhydroxystearic Acid, Ethylene/Propylene Copolymer, Glyceryl Caprylate, Tartrazine, Brilliant Blue FCF, Ethylhexylglycerin, Lecithin, Methicone, Ethylhexyl Palmitate, Isostearic Acid, Isopropyl Myristate, Fragrance, Aluminum Hydroxide, Polyglyceryl-3 Polyricinoleate, Iron Oxide Black, Diisostearyl Malate, Tocopheryl Acetate, Ascorbic Acid, Glycerin, Water, Butylene Glycol, Silk Amino Acids, 1,2-Hexanediol, Palmitoyl Hexapeptide-12 Cheek Tone Lip And Cheek Duo Balm 09 Mauve Moon [Moist] Oleic/Linoleic/Linolenic Polyglycerides, Polyglyceryl-2 Triisostearate, Dimer Dilinoleyl Dimer Dilinoleate, Phytosteryl/Isostearyl/Cetyl/Stearyl/Behenyl Dimer Dilinoleate, Caprylic/Capric Triglyceride, Ceresin, Synthetic Wax, Titanium Dioxide, Polyhydroxystearic Acid, Ethylene/Propylene Copolymer, Iron Oxide Yellow, Glyceryl Caprylate, Lithol Rubine BCA, Iron Oxide Red, Ethylhexylglycerin, Lecithin, Brilliant Blue FCF, Isopropyl Myristate, Ethylhexyl Palmitate, Isostearic Acid, Fragrance, Polyglyceryl-3 Polyricinoleate, Aluminum Hydroxide, Tocopheryl Acetate, Ascorbic Acid, Glycerin, Water, Butylene Glycol, Silk Amino Acids, 1,2-Hexanediol, Palmitoyl Hexapeptide-12 [Velvet] Dimethicone, Isotridecyl Isononanoate, Methyl Methacrylate Crosspolymer, Silica, Dimethicone/Vinyl Dimethicone Crosspolymer, Polyglyceryl-2 Triisostearate, Titanium Dioxide, Ceresin, Synthetic Wax, Mica, Polyhydroxystearic Acid, Iron Oxide Yellow, Ethylene/Propylene Copolymer, Lithol Rubine BCA, Iron Oxide Red, Glyceryl Caprylate, Brilliant Blue FCF, Lecithin, Ethylhexylglycerin, Aluminum Hydroxide, Methicone, Ethylhexyl Palmitate, Isostearic Acid, Isopropyl Myristate, Fragrance, Polyglyceryl-3 Polyricinoleate, Ascorbic Acid, Tocopheryl Acetate, Glycerin, Water, Butylene Glycol, Silk Amino Acids, 1,2-Hexanediol, Palmitoyl Hexapeptide-12
  • MFDS Evaluation of Functional Cosmetics: N
  • Precautions when using: 1. Consult a specialist if you have abnormal symptoms or side effects such as a skin rash, swelling, or itchiness during use or from exposure to direct sunlight after use. 2. Do not use on wounds or other affected areas. 3. Storage and handling instructions a) Keep out of reach of children. b) Keep away from direct sunlight. 4. If the content gets into your eyes, wash it off immediately.
  • Quality Assurance Standard: Quality assurance and damage compensation for this product are in accordance with the relevant laws and [Consumer Dispute Settlement Standards] announced by the Fair Trade Commission.

 

Processing Time

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  • Most orders are processed within 1–3 business days, depending on product availability.
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Shipping Coverage

We currently ship to addresses within the United States only.

Products may ship from:

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Each product page clearly displays the “Ships From” location before checkout.


Shipping Methods & Estimated Delivery

 

Shipping Method Estimated Delivery Cost
Free Shipping (US) 5–10 business days Free, available on eligible items
Standard Shipping (US to US by Item) 5–10 business days $6.50 for the first item, $2.00 each additional
Standard Shipping (From US Warehouse by Weight) 3–7 business days Starts at $6.50, increasing by $2 for every additional 4 oz (0.25 lb) up to 1 lb, then by $4 for each additional pound beyond 1 lb.
Extended Delivery (Ships from Overseas Warehouse) 10–20 business days $14.50 for the first item, $2.00 each additional

Shipping costs vary by product weight, quantity and origin. Exact rates and delivery estimates are displayed on each product page and confirmed during checkout.

Free Shipping

We offer free standard shipping on select products or during promotional periods. Availability of free shipping will be displayed on the product page and at checkout. 


Carriers

We primarily use USPS and UPS for U.S. deliveries. Items shipped from international warehouses may be handled by partner carriers depending on the country of origin.


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All import duties and taxes for goods imported into the United States are included in the product price. There are no hidden fees or additional charges at checkout.


Tracking & Notifications

Every order is fully trackable. You will receive a tracking number via email once your order ships. If your order ships in multiple packages, each package will have its own tracking number. If you don’t receive a shipping confirmation immediately, your order is still being processed and will arrive within the estimated timeframe shown at checkout.

You can track your shipment anytime using the Track Your Order page on our website.


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If you need to modify or cancel an order, please contact our customer support team as soon as possible. Orders can only be canceled before they ship. Once shipped, cancellations are not possible, but you may request a return after the item is delivered.

Contact: support@ibspot.com


Item Not Received

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For any questions about shipping, tracking, or delivery, our customer support team is here to help.

Email: support@ibspot.com

We’re always happy to help.

Please read our policy carefully before making a purchase.
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Order Cancellation Policy

Customers may request to cancel an order before it has been shipped.
Once the package has been shipped, cancellations are no longer possible; however, you may still request a return after receiving your order.

How to Request a Cancellation

You can contact us through:

Please submit your cancellation request as soon as possible after placing the order to allow us to process it before shipment.


Return Policy

We accept returns for most items within 30 days of delivery for a full refund.

To be eligible for a return:

  • The item must be unused, in the same condition as received, and in its original packaging.
  • A tracking number must be provided to confirm the return shipment.

Non-Returnable Items

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Partial Refunds (If Applicable)

Partial refunds may be granted in specific situations, such as:

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  • Opened CDs, DVDs, software, or vinyl records
  • Items not in their original condition, damaged, or missing parts not due to our error
  • Items returned more than 30 days after delivery

How to Return an Item

To initiate a return, please contact us at support@ibspot.com with your order number and details about the product you wish to return.
Our team will provide you with return instructions and a prepaid return label.


Shipping Cost for Returns

Please contact us before returning any item.
We will provide a free return shipping label.

If a return is sent back without prior contact or without our provided label, we cannot be held responsible for return shipping costs.

For items valued over $75, we recommend using a trackable shipping service or purchasing shipping insurance.
We cannot guarantee that we will receive your returned item if shipped independently.


Refund Processing

Once your return is received and inspected:

  • In-store returns are refunded to the original form of payment or issued as a gift card.
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Please allow:

  • 5–7 business days for the return to reach our Returns Center.
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Product Claims

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If there is a problem with your order upon arrival, visit our Support Center or contact us directly to arrange return shipping or replacement.


Exchanges

We do not process direct exchanges.
The fastest way to get what you need is to return the original item and place a new order once your return is accepted.


Return Address

IBSPOT Return Center
15 Sawmill Ln
Dover Plains, NY 12522
United States


Customer Support

Our support team is available 24/7 to assist with cancellations, returns, or general inquiries.

Email: support@ibspot.com
Contact Form: Contact Us page

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