TinyHaven Wooden Toddler Step Stool, 2-Step Foldable Stool for Kids with Non-Slip Surface, Baby Bathroom Stool for Potty Training, Bathroom Sink, Kitchen Counter with Cute Cloud Design, Natural
$70.77
- $5.95 shipping from United States View details
-
Arrives
- Friendly Reminder: There are a few inaccuracies in the instruction manual included with our product: Incorrect Screw Quantities:The correct number for Screw J is 9 (including 1 spare). The correct number for Screw K is 6. Installation Step Correction: In Step 1, you will need 4 screws—all of them should be Screw K. Screw J is not used in this step. For accurate assembly, please refer to the illustrations and video guide provided on our product webpage.
- Unique Cloud Design: Our toddler step stool features an adorable dinosaur head appearance, adding extra fun for kids when using it. Additionally, our kids step stool is crafted from high-quality natural pine veneer with poplar core, boasting a stable triangular structure. With a 0.6-inch thick step and painted finish, it ensures long-lasting safety and durability. Measuring 15.16x17.32x18.5 inches, this step stool for toddlers combines safety with fun.
- Innovative Slide Rail Groove Design: Our kids' step stool features a unique slide rail groove system, allowing the step to move up and down smoothly along the tracks for easy opening and closing. The secure locking groove firmly holds the step in place, preventing it from lifting or slipping, ensuring extra safety. Let your child use it with ease, and give parents peace of mind. PS：When the standing stool is opened,you need to lift it up and pull it forward to get the hinge into place.
- Easy Assembly & Compact Storage: Our Nursery step stool comes with all the necessary tools and clear, quick-assembly instructions. The slide rail allows for effortless opening and closing, folding down to a compact size for convenient storage. When not in use, it neatly tucks into tight spaces. The smooth, splinter-free surface is easy to wipe clean, saving you time and effort on maintenance.
- High Weight Capacity for Safety: Our baby step stool supports up to 170 lbs, ensuring complete safety for your child. Its heavy-duty construction and sturdy design even allow lightweight adults to use it with confidence. The step features non-slip strips to prevent slipping, keeping your little one secure and stable while in use.
- Promotes Child Independence: This wooden step stool features easy-grip handles and an 11.8-inch-high standing platform, specially designed to help children safely reach bathroom sinks, toilets, kitchen counters, and other elevated surfaces. By encouraging self-reliance and fostering early self-care skills, it makes an exceptional gift that supports developmental growth while delivering everyday practicality.
- Customer Service Commitment: At TinyHaven, your satisfaction is our top priority. We're dedicated to enhancing your family's experience through exceptional service. Our specialized support team stands ready to provide prompt, personalized solutions—because your family's comfort and peace of mind matter to us.
- Free 30-Day Returns
- Full Refund for Damaged or Incorrect Items
- Guaranteed Delivery or Money Back
- Secure Checkout & Fast Support
- Friendly Reminder: There are a few inaccuracies in the instruction manual included with our product: Incorrect Screw Quantities:The correct number for Screw J is 9 (including 1 spare). The correct number for Screw K is 6. Installation Step Correction: In Step 1, you will need 4 screws—all of them should be Screw K. Screw J is not used in this step. For accurate assembly, please refer to the illustrations and video guide provided on our product webpage.
- Unique Cloud Design: Our toddler step stool features an adorable dinosaur head appearance, adding extra fun for kids when using it. Additionally, our kids step stool is crafted from high-quality natural pine veneer with poplar core, boasting a stable triangular structure. With a 0.6-inch thick step and painted finish, it ensures long-lasting safety and durability. Measuring 15.16x17.32x18.5 inches, this step stool for toddlers combines safety with fun.
- Innovative Slide Rail Groove Design: Our kids' step stool features a unique slide rail groove system, allowing the step to move up and down smoothly along the tracks for easy opening and closing. The secure locking groove firmly holds the step in place, preventing it from lifting or slipping, ensuring extra safety. Let your child use it with ease, and give parents peace of mind. PS：When the standing stool is opened,you need to lift it up and pull it forward to get the hinge into place.
- Easy Assembly & Compact Storage: Our Nursery step stool comes with all the necessary tools and clear, quick-assembly instructions. The slide rail allows for effortless opening and closing, folding down to a compact size for convenient storage. When not in use, it neatly tucks into tight spaces. The smooth, splinter-free surface is easy to wipe clean, saving you time and effort on maintenance.
- High Weight Capacity for Safety: Our baby step stool supports up to 170 lbs, ensuring complete safety for your child. Its heavy-duty construction and sturdy design even allow lightweight adults to use it with confidence. The step features non-slip strips to prevent slipping, keeping your little one secure and stable while in use.
- Promotes Child Independence: This wooden step stool features easy-grip handles and an 11.8-inch-high standing platform, specially designed to help children safely reach bathroom sinks, toilets, kitchen counters, and other elevated surfaces. By encouraging self-reliance and fostering early self-care skills, it makes an exceptional gift that supports developmental growth while delivering everyday practicality.
- Customer Service Commitment: At TinyHaven, your satisfaction is our top priority. We're dedicated to enhancing your family's experience through exceptional service. Our specialized support team stands ready to provide prompt, personalized solutions—because your family's comfort and peace of mind matter to us.
Processing Time
- We process and ship orders Monday through Friday, excluding holidays.
- Most orders are processed within 1–3 business days, depending on product availability.
- Processing time does not include delivery time, which varies based on your location and the product’s shipping origin.
Shipping Coverage
We currently ship to addresses within the United States only.
Products may ship from:
- Our U.S. warehouses, or
- Our international fulfillment centers (including Korea, Japan, China, Australia, Mexico, Canada, the United Kingdom, and the EU).
Each product page clearly displays the “Ships From” location before checkout.
Shipping Methods & Estimated Delivery
| Shipping Method | Estimated Delivery | Cost |
|---|---|---|
| Free Shipping (US) | 5–10 business days | Free, available on eligible items |
| Standard Shipping (US to US by Item) | 5–10 business days | $5.95 for the first item, $3.00 each additional |
| Standard Shipping (From US Warehouse by Weight) | 3–7 business days | Starts at $5.95, increasing by $2 for every additional 4 oz (0.25 lb) up to 1 lb, then by $4 for each additional pound beyond 1 lb. |
| Extended Delivery (Ships from Overseas Warehouse) | 10–20 business days | $14.50 for the first item, $2.00 each additional |
Shipping costs vary by product weight, quantity and origin. Exact rates and delivery estimates are displayed on each product page and confirmed during checkout.
Free Shipping
We offer free standard shipping on select products or during promotional periods. Availability of free shipping will be displayed on the product page and at checkout.
Carriers
We primarily use USPS and UPS for U.S. deliveries. Items shipped from international warehouses may be handled by partner carriers depending on the country of origin.
Import Duties & Taxes
All import duties and taxes for goods imported into the United States are included in the product price. There are no hidden fees or additional charges at checkout.
Tracking & Notifications
Every order is fully trackable. You will receive a tracking number via email once your order ships. If your order ships in multiple packages, each package will have its own tracking number. If you don’t receive a shipping confirmation immediately, your order is still being processed and will arrive within the estimated timeframe shown at checkout.
You can track your shipment anytime using the Track Your Order page on our website.
Order Changes & Cancellations
If you need to modify or cancel an order, please contact our customer support team as soon as possible. Orders can only be canceled before they ship. Once shipped, cancellations are not possible, but you may request a return after the item is delivered.
Contact: support@ibspot.com
Item Not Received
If your tracking number shows “Delivered” but you haven’t received your package:
- Check with your local USPS or UPS office.
- Confirm that the shipping address provided was correct.
- If the issue remains unresolved, contact support@ibspot.com for assistance.
Damaged or Lost Parcels
If your package arrives damaged or fails to arrive, please contact us immediately. For deliveries to P.O. boxes, ibspot is not responsible for damage caused by weather, temperature, or theft.
Customer Support
For any questions about shipping, tracking, or delivery, our customer support team is here to help.
Email: support@ibspot.com
We’re always happy to help.
Please read our policy carefully before making a purchase.
We aim to ensure every customer has a smooth and transparent experience with ibspot.com.
Order Cancellation Policy
Customers may request to cancel an order before it has been shipped.
Once the package has been shipped, cancellations are no longer possible; however, you may still request a return after receiving your order.
How to Request a Cancellation
You can contact us through:
- Email: support@ibspot.com
- Contact Form: Submit a request through our Contact Us page
Please submit your cancellation request as soon as possible after placing the order to allow us to process it before shipment.
Return Policy
We accept returns for most items within 30 days of delivery for a full refund.
To be eligible for a return:
- The item must be unused, in the same condition as received, and in its original packaging.
- A tracking number must be provided to confirm the return shipment.
Non-Returnable Items
Certain products cannot be returned, including:
- Perishable goods (for example, food, flowers, newspapers, magazines)
- Intimate or sanitary goods
- Hazardous materials or flammable liquids/gases
- Gift cards
- Downloadable software
- Some health and personal care items
Partial Refunds (If Applicable)
Partial refunds may be granted in specific situations, such as:
- Books with obvious signs of use
- Opened CDs, DVDs, software, or vinyl records
- Items not in their original condition, damaged, or missing parts not due to our error
- Items returned more than 30 days after delivery
How to Return an Item
To initiate a return, please contact us at support@ibspot.com with your order number and details about the product you wish to return.
Our team will provide you with return instructions and a prepaid return label.
Shipping Cost for Returns
Please contact us before returning any item.
We will provide a free return shipping label.
If a return is sent back without prior contact or without our provided label, we cannot be held responsible for return shipping costs.
For items valued over $75, we recommend using a trackable shipping service or purchasing shipping insurance.
We cannot guarantee that we will receive your returned item if shipped independently.
Refund Processing
Once your return is received and inspected:
- In-store returns are refunded to the original form of payment or issued as a gift card.
- Mail-in returns using our prepaid label are refunded to the original payment method within 3–5 business days after we receive your return.
Please allow:
- 5–7 business days for the return to reach our Returns Center.
- An additional 3–10 business days for your bank to post the refund to your account.
Damages, Issues & Claims
Please inspect your order immediately upon receipt.
If you receive a defective, damaged, or incorrect item, contact us right away at support@ibspot.com.
We’ll evaluate the issue promptly and make it right.
Product Claims
Before purchasing, please review product details carefully.
If there is a problem with your order upon arrival, visit our Support Center or contact us directly to arrange return shipping or replacement.
Exchanges
We do not process direct exchanges.
The fastest way to get what you need is to return the original item and place a new order once your return is accepted.
Return Address
IBSPOT Return Center
15 Sawmill Ln
Dover Plains, NY 12522
United States
Customer Support
Our support team is available 24/7 to assist with cancellations, returns, or general inquiries.
Email: support@ibspot.com
Contact Form: Contact Us page
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