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THINKCAR TKey101 Professional Key Programmer for THINKSCAN 689BT Cloner Car Key Writing Immobilizer Matching Tool 6 Remote KeysScreen Size: NONE, Power Source: NONE

$272.59

THINKCAR TKEY 101 is a universal car key programmer equipment that can be utilized by industry experts to program a variety of vehicle models and key types such as transponders, remotes, and fobs. Its compatibility with THINKTOOL enables it to generate new remote keys for Infiniti vehicles. With its advanced technology and the EZ Key mobile app, THINKCAR TKEY 101 makes key programming a seamless process, requiring no prior training or technical expertise. The patent-pending Smart Link, when paired with the app,successfully completes the programming process.
Wide Coverage, Support 8000+ Car Models
Chevrolet, Ford, Honda, Toyota, Kia, Mercedes-Benz, Hyundai, Opel, Land Rover, Jaguar, Volvo, Skoda, Volkswagen, Kia, Subaru,Renault, Honda, Citroen, Fiat, Chrysler, Seat, Peugeot, Porsche, Changan, BMW, Mitsubishi, Lada, Audi, GM, Suzuki, Ford, Great Wall, Toyota, Nissan, Sprinter...
MAIN FUCTIONS
* Equipped with 4 Standard Anti-theft Keys
* Support Anti-theft Data for More Than 8,000 Car Models
* Equipped with Super-module Chip to Apply for More Anti-theft Chips
* Various Key Types are Available
* Support Car Remote Control Identification and Generation
Each car model supports different key type, please refers to the instructions to find the corresponding key to flash when runingthe key programming procedure in THINKCAR tools.

Support: THINKCAR 689BT / THINKCAR 689 / MUCAR 892BT/ MUCAR VO8
Products Description
Features:
1.Wide Application : TKey 101 has versatile functionality for various scenarios as following
2.Lost Key Assistance:Effortlessly addresses situations where keys are lost.
3.Key Generation:Capable of generating new keys as needed.
4.Key Matching:Facilitates seamless matching of keys to the vehicle.
5.Anti-theft Component Replacement:Streamlined process for replacing anti-theft components.
Product packaging
For Business & Bulk Orders
Competitive pricing is available for large quantity purchases.
Company Profile
Thinkcar is committed to providing customers with high-quality and creative products, and has created innovative diagnostic technologies such as modular diagnosis, video remote diagnosis, original factory level diagnosis, and full vehicle full system diagnosis in the industry, leading automotive inspection technology.
Under the trend of intelligence, informatization, and dataization of automotive products, Thinkcar advocates giving back to society with products and services, and is committed to becoming a leading global supplier of automotive intelligent diagnostic tools. We strive to create real and lasting value for customers, employees, and Thinkcar global dealers, and create a new chapter together!
Our factory has introduced advanced automatic equipment to ensure product quality,Annual production capacity of 110w+. The Thinkcar series products developed and manufactured by the company have achieved comprehensive coverage of diagnostic products, over 10000+ vehicle models. These products have received widespread praise from customers both at home and abroad.
Our company has obtained I S O 1 4 0 0 1 Environmental Management System certification, I S O 9 0 0 1 Quality Management System certification, and GB/T 2 9 4 9 0-2 0 1 3 Intellectual Property Management System certification.
Additionally, we hold 42 invention patents, 49 utility model patents, 135 appearance design patents, and 95 software copyrights. Thinkcar server backend currently hosts over 70 million pieces of data. As the dual remote intelligent diagnosis products continue to be sold to end users. These data will continue to grow and be updated, making Thinkcar Tech a rising star in the field of automotive intelligent diagnosis.
We look forward to establishing long-term and in-depth cooperation with you.
Exhibition
FAQ
Q: Are you a manufacturer or a trader? A:THINKCAR Technology Co., Ltd. is a high-tech enterprise focused on the R&D, production, sales, and service of automotive intelligent diagnostic equipment. We have successfully developed over 40 THINK series diagnostic tools, and our products are sold to more than 215 countries and regions, with a global network of authorized distributors exceeding 600+. Q: Is this diagnostic tool compatible with my vehicle model? Which car brands does it support? A:Generally speaking, it supports American brand cars manufactured after 1996, European brand cars after 2005, and Asian brand cars after 2008. The product is compatible with most models. For specific compatibility with your vehicle, please provide your car model to our customer service for verification. Q: Which languages does the device support? A:Generally, our devices support 28 languages, including English, German, Spanish, French, Traditional Chinese, Japanese, Polish, Portuguese, Russian, Italian, Korean, Dutch, Swedish, etc. Please refer to the specific product page for the exact list. You can tell us the device model you are interested in and confirm with customer service. Q: Does the device support the latest automotive protocols? A:The supported protocols vary by device. Please check the product details or consult customer service for specifics. Our latest products, such as the 892BT, support the latest protocols like CAN FD and DoIP. A:We ship from overseas warehouses in the US and Germany, as well as from China. We support logistics methods such as DHL, UPS, FedEx, TNT, and EMS based on your needs. Shipment is processed within 2-5 days after payment. For specific delivery times, please consult customer service.
A: We accept T/T (Bank Wire Transfer), PayPal, Western Union, Credit Card, etc.
Q: Does the software require updates? Are updates free? A: Software updates are free for life for some products, while for others, there may be a charge. Please check the product details or consult customer service for specific information.
Q:What should I do if I receive a product with quality issues or damage?
A: We have very standardized and strict testing from raw materials to products. As shown in the picture below, you can learn about our quality control process. If you receive any problems with the product, please contact customer service as soon as possible. We will actively solve the problem for you.
Q:How to unlock FCA function?
A:Fiat Chrysler Automobiles N.V. (FCA), now part of Stellantis, was an Italian-American multinational corporation primarily known as a manufacturer of automobiles, commercial vehicles, auto parts and production systems. Chrysler is a car owned by FCA and is equipped with an SGW (Security Gateway) module. Only through FCA system certification can the SGW be unlocked and access advanced
diagnostic functions. THINKCAR has cooperated with FCA. You only need to purchase AUTHENTICATED DIAGNOSTICS of FCA , and you can directly use THINKCAR device to diagnose Chrysler (Included brands Abarth, Alfa Romeo,Chrysler,Dodge, Fiat, Fiat Professional, Jeep, Lancia, Maserati,and Ram Trucks) vehicles using advanced diagnostic functions.

Q:Which devices support FCA functionality?
A:Devices that support FCA functionality include: ThinkTool mini2,ThinkTool mini,ThinkScan Plus S7/S6/S5/S4,Thinkscan 689BT/689/672/662,MUCAR VO8/VO7S/VO7/CS90/CS6/CS5/CS4/ CDE900 Pro/CDE900 LITE/CDE900/892BT/ 682/ 632

Q: Is there a warranty for the product?
A: The product comes with a 1 year warranty.Our product quality is strictly controlled layer by layer, as shown in the following picture.
Buy More, Save More
Special wholesale discounts are available for large orders.
Get your personalized quote now!

Isin:
IZJCFIOQYXNU

$272.59

In Stock

, Fulfilled by IBSPOT • Ships from US

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  • Free 30-Day Returns
  • Full Refund for Damaged or Incorrect Items
  • Guaranteed Delivery or Money Back
  • Secure Checkout & Fast Support
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THINKCAR TKey101 Professional Key Programmer for THINKSCAN 689BT Cloner Car Key Writing Immobilizer Matching Tool 6 Remote KeysScreen Size: NONE, Power Source: NONE

THINKCAR TKey101 Professional Key Programmer for THINKSCAN 689BT Cloner Car K...

$272.59

THINKCAR TKEY 101 is a universal car key programmer equipment that can be utilized by industry experts to program a variety of vehicle models and key types such as transponders, remotes, and fobs. Its compatibility with THINKTOOL enables it to generate new remote keys for Infiniti vehicles. With its advanced technology and the EZ Key mobile app, THINKCAR TKEY 101 makes key programming a seamless process, requiring no prior training or technical expertise. The patent-pending Smart Link, when paired with the app,successfully completes the programming process.
Wide Coverage, Support 8000+ Car Models
Chevrolet, Ford, Honda, Toyota, Kia, Mercedes-Benz, Hyundai, Opel, Land Rover, Jaguar, Volvo, Skoda, Volkswagen, Kia, Subaru,Renault, Honda, Citroen, Fiat, Chrysler, Seat, Peugeot, Porsche, Changan, BMW, Mitsubishi, Lada, Audi, GM, Suzuki, Ford, Great Wall, Toyota, Nissan, Sprinter...
MAIN FUCTIONS
* Equipped with 4 Standard Anti-theft Keys
* Support Anti-theft Data for More Than 8,000 Car Models
* Equipped with Super-module Chip to Apply for More Anti-theft Chips
* Various Key Types are Available
* Support Car Remote Control Identification and Generation
Each car model supports different key type, please refers to the instructions to find the corresponding key to flash when runingthe key programming procedure in THINKCAR tools.

Support: THINKCAR 689BT / THINKCAR 689 / MUCAR 892BT/ MUCAR VO8
Products Description
Features:
1.Wide Application : TKey 101 has versatile functionality for various scenarios as following
2.Lost Key Assistance:Effortlessly addresses situations where keys are lost.
3.Key Generation:Capable of generating new keys as needed.
4.Key Matching:Facilitates seamless matching of keys to the vehicle.
5.Anti-theft Component Replacement:Streamlined process for replacing anti-theft components.
Product packaging
For Business & Bulk Orders
Competitive pricing is available for large quantity purchases.
Company Profile
Thinkcar is committed to providing customers with high-quality and creative products, and has created innovative diagnostic technologies such as modular diagnosis, video remote diagnosis, original factory level diagnosis, and full vehicle full system diagnosis in the industry, leading automotive inspection technology.
Under the trend of intelligence, informatization, and dataization of automotive products, Thinkcar advocates giving back to society with products and services, and is committed to becoming a leading global supplier of automotive intelligent diagnostic tools. We strive to create real and lasting value for customers, employees, and Thinkcar global dealers, and create a new chapter together!
Our factory has introduced advanced automatic equipment to ensure product quality,Annual production capacity of 110w+. The Thinkcar series products developed and manufactured by the company have achieved comprehensive coverage of diagnostic products, over 10000+ vehicle models. These products have received widespread praise from customers both at home and abroad.
Our company has obtained I S O 1 4 0 0 1 Environmental Management System certification, I S O 9 0 0 1 Quality Management System certification, and GB/T 2 9 4 9 0-2 0 1 3 Intellectual Property Management System certification.
Additionally, we hold 42 invention patents, 49 utility model patents, 135 appearance design patents, and 95 software copyrights. Thinkcar server backend currently hosts over 70 million pieces of data. As the dual remote intelligent diagnosis products continue to be sold to end users. These data will continue to grow and be updated, making Thinkcar Tech a rising star in the field of automotive intelligent diagnosis.
We look forward to establishing long-term and in-depth cooperation with you.
Exhibition
FAQ
Q: Are you a manufacturer or a trader? A:THINKCAR Technology Co., Ltd. is a high-tech enterprise focused on the R&D, production, sales, and service of automotive intelligent diagnostic equipment. We have successfully developed over 40 THINK series diagnostic tools, and our products are sold to more than 215 countries and regions, with a global network of authorized distributors exceeding 600+. Q: Is this diagnostic tool compatible with my vehicle model? Which car brands does it support? A:Generally speaking, it supports American brand cars manufactured after 1996, European brand cars after 2005, and Asian brand cars after 2008. The product is compatible with most models. For specific compatibility with your vehicle, please provide your car model to our customer service for verification. Q: Which languages does the device support? A:Generally, our devices support 28 languages, including English, German, Spanish, French, Traditional Chinese, Japanese, Polish, Portuguese, Russian, Italian, Korean, Dutch, Swedish, etc. Please refer to the specific product page for the exact list. You can tell us the device model you are interested in and confirm with customer service. Q: Does the device support the latest automotive protocols? A:The supported protocols vary by device. Please check the product details or consult customer service for specifics. Our latest products, such as the 892BT, support the latest protocols like CAN FD and DoIP. A:We ship from overseas warehouses in the US and Germany, as well as from China. We support logistics methods such as DHL, UPS, FedEx, TNT, and EMS based on your needs. Shipment is processed within 2-5 days after payment. For specific delivery times, please consult customer service.
A: We accept T/T (Bank Wire Transfer), PayPal, Western Union, Credit Card, etc.
Q: Does the software require updates? Are updates free? A: Software updates are free for life for some products, while for others, there may be a charge. Please check the product details or consult customer service for specific information.
Q:What should I do if I receive a product with quality issues or damage?
A: We have very standardized and strict testing from raw materials to products. As shown in the picture below, you can learn about our quality control process. If you receive any problems with the product, please contact customer service as soon as possible. We will actively solve the problem for you.
Q:How to unlock FCA function?
A:Fiat Chrysler Automobiles N.V. (FCA), now part of Stellantis, was an Italian-American multinational corporation primarily known as a manufacturer of automobiles, commercial vehicles, auto parts and production systems. Chrysler is a car owned by FCA and is equipped with an SGW (Security Gateway) module. Only through FCA system certification can the SGW be unlocked and access advanced
diagnostic functions. THINKCAR has cooperated with FCA. You only need to purchase AUTHENTICATED DIAGNOSTICS of FCA , and you can directly use THINKCAR device to diagnose Chrysler (Included brands Abarth, Alfa Romeo,Chrysler,Dodge, Fiat, Fiat Professional, Jeep, Lancia, Maserati,and Ram Trucks) vehicles using advanced diagnostic functions.

Q:Which devices support FCA functionality?
A:Devices that support FCA functionality include: ThinkTool mini2,ThinkTool mini,ThinkScan Plus S7/S6/S5/S4,Thinkscan 689BT/689/672/662,MUCAR VO8/VO7S/VO7/CS90/CS6/CS5/CS4/ CDE900 Pro/CDE900 LITE/CDE900/892BT/ 682/ 632

Q: Is there a warranty for the product?
A: The product comes with a 1 year warranty.Our product quality is strictly controlled layer by layer, as shown in the following picture.
Buy More, Save More
Special wholesale discounts are available for large orders.
Get your personalized quote now!

Isin:
IZJCFIOQYXNU

THINKCAR TKEY 101 is a universal car key programmer equipment that can be utilized by industry experts to program a variety of vehicle models and key types such as transponders, remotes, and fobs. Its compatibility with THINKTOOL enables it to generate new remote keys for Infiniti vehicles. With its advanced technology and the EZ Key mobile app, THINKCAR TKEY 101 makes key programming a seamless process, requiring no prior training or technical expertise. The patent-pending Smart Link, when paired with the app,successfully completes the programming process.
Wide Coverage, Support 8000+ Car Models
Chevrolet, Ford, Honda, Toyota, Kia, Mercedes-Benz, Hyundai, Opel, Land Rover, Jaguar, Volvo, Skoda, Volkswagen, Kia, Subaru,Renault, Honda, Citroen, Fiat, Chrysler, Seat, Peugeot, Porsche, Changan, BMW, Mitsubishi, Lada, Audi, GM, Suzuki, Ford, Great Wall, Toyota, Nissan, Sprinter...
MAIN FUCTIONS
* Equipped with 4 Standard Anti-theft Keys
* Support Anti-theft Data for More Than 8,000 Car Models
* Equipped with Super-module Chip to Apply for More Anti-theft Chips
* Various Key Types are Available
* Support Car Remote Control Identification and Generation
Each car model supports different key type, please refers to the instructions to find the corresponding key to flash when runingthe key programming procedure in THINKCAR tools.

Support: THINKCAR 689BT / THINKCAR 689 / MUCAR 892BT/ MUCAR VO8
Products Description
Features:
1.Wide Application : TKey 101 has versatile functionality for various scenarios as following
2.Lost Key Assistance:Effortlessly addresses situations where keys are lost.
3.Key Generation:Capable of generating new keys as needed.
4.Key Matching:Facilitates seamless matching of keys to the vehicle.
5.Anti-theft Component Replacement:Streamlined process for replacing anti-theft components.
Product packaging
For Business & Bulk Orders
Competitive pricing is available for large quantity purchases.
Company Profile
Thinkcar is committed to providing customers with high-quality and creative products, and has created innovative diagnostic technologies such as modular diagnosis, video remote diagnosis, original factory level diagnosis, and full vehicle full system diagnosis in the industry, leading automotive inspection technology.
Under the trend of intelligence, informatization, and dataization of automotive products, Thinkcar advocates giving back to society with products and services, and is committed to becoming a leading global supplier of automotive intelligent diagnostic tools. We strive to create real and lasting value for customers, employees, and Thinkcar global dealers, and create a new chapter together!
Our factory has introduced advanced automatic equipment to ensure product quality,Annual production capacity of 110w+. The Thinkcar series products developed and manufactured by the company have achieved comprehensive coverage of diagnostic products, over 10000+ vehicle models. These products have received widespread praise from customers both at home and abroad.
Our company has obtained I S O 1 4 0 0 1 Environmental Management System certification, I S O 9 0 0 1 Quality Management System certification, and GB/T 2 9 4 9 0-2 0 1 3 Intellectual Property Management System certification.
Additionally, we hold 42 invention patents, 49 utility model patents, 135 appearance design patents, and 95 software copyrights. Thinkcar server backend currently hosts over 70 million pieces of data. As the dual remote intelligent diagnosis products continue to be sold to end users. These data will continue to grow and be updated, making Thinkcar Tech a rising star in the field of automotive intelligent diagnosis.
We look forward to establishing long-term and in-depth cooperation with you.
Exhibition
FAQ
Q: Are you a manufacturer or a trader? A:THINKCAR Technology Co., Ltd. is a high-tech enterprise focused on the R&D, production, sales, and service of automotive intelligent diagnostic equipment. We have successfully developed over 40 THINK series diagnostic tools, and our products are sold to more than 215 countries and regions, with a global network of authorized distributors exceeding 600+. Q: Is this diagnostic tool compatible with my vehicle model? Which car brands does it support? A:Generally speaking, it supports American brand cars manufactured after 1996, European brand cars after 2005, and Asian brand cars after 2008. The product is compatible with most models. For specific compatibility with your vehicle, please provide your car model to our customer service for verification. Q: Which languages does the device support? A:Generally, our devices support 28 languages, including English, German, Spanish, French, Traditional Chinese, Japanese, Polish, Portuguese, Russian, Italian, Korean, Dutch, Swedish, etc. Please refer to the specific product page for the exact list. You can tell us the device model you are interested in and confirm with customer service. Q: Does the device support the latest automotive protocols? A:The supported protocols vary by device. Please check the product details or consult customer service for specifics. Our latest products, such as the 892BT, support the latest protocols like CAN FD and DoIP. A:We ship from overseas warehouses in the US and Germany, as well as from China. We support logistics methods such as DHL, UPS, FedEx, TNT, and EMS based on your needs. Shipment is processed within 2-5 days after payment. For specific delivery times, please consult customer service.
A: We accept T/T (Bank Wire Transfer), PayPal, Western Union, Credit Card, etc.
Q: Does the software require updates? Are updates free? A: Software updates are free for life for some products, while for others, there may be a charge. Please check the product details or consult customer service for specific information.
Q:What should I do if I receive a product with quality issues or damage?
A: We have very standardized and strict testing from raw materials to products. As shown in the picture below, you can learn about our quality control process. If you receive any problems with the product, please contact customer service as soon as possible. We will actively solve the problem for you.
Q:How to unlock FCA function?
A:Fiat Chrysler Automobiles N.V. (FCA), now part of Stellantis, was an Italian-American multinational corporation primarily known as a manufacturer of automobiles, commercial vehicles, auto parts and production systems. Chrysler is a car owned by FCA and is equipped with an SGW (Security Gateway) module. Only through FCA system certification can the SGW be unlocked and access advanced
diagnostic functions. THINKCAR has cooperated with FCA. You only need to purchase AUTHENTICATED DIAGNOSTICS of FCA , and you can directly use THINKCAR device to diagnose Chrysler (Included brands Abarth, Alfa Romeo,Chrysler,Dodge, Fiat, Fiat Professional, Jeep, Lancia, Maserati,and Ram Trucks) vehicles using advanced diagnostic functions.

Q:Which devices support FCA functionality?
A:Devices that support FCA functionality include: ThinkTool mini2,ThinkTool mini,ThinkScan Plus S7/S6/S5/S4,Thinkscan 689BT/689/672/662,MUCAR VO8/VO7S/VO7/CS90/CS6/CS5/CS4/ CDE900 Pro/CDE900 LITE/CDE900/892BT/ 682/ 632

Q: Is there a warranty for the product?
A: The product comes with a 1 year warranty.Our product quality is strictly controlled layer by layer, as shown in the following picture.
Buy More, Save More
Special wholesale discounts are available for large orders.
Get your personalized quote now!

Processing Time

  • We process and ship orders Monday through Friday, excluding holidays.
  • Most orders are processed within 1–3 business days, depending on product availability.
  • Processing time does not include delivery time, which varies based on your location and the product’s shipping origin.

Shipping Coverage

We currently ship to addresses within the United States only.

Products may ship from:

  • Our U.S. warehouses, or
  • Our international fulfillment centers (including Korea, Japan, China, Australia, Mexico, Canada, the United Kingdom, and the EU).

Each product page clearly displays the “Ships From” location before checkout.


Shipping Methods & Estimated Delivery

Shipping Method Estimated Delivery Cost
Free Shipping (US) 5–10 business days Free, available on eligible items
Standard Shipping (US to US by Item) 5–10 business days $5.95 for the first item, $3.00 each additional
Standard Shipping (From US Warehouse by Weight) 3–7 business days Starts at $5.95, increasing by $2 for every additional 4 oz (0.25 lb) up to 1 lb, then by $4 for each additional pound beyond 1 lb.
Extended Delivery (Ships from Overseas Warehouse) 10–20 business days $14.99 for the first item, $2.00 each additional

Shipping costs vary by product weight, quantity and origin. Exact rates and delivery estimates are displayed on each product page and confirmed during checkout.

Free Shipping

We offer free standard shipping on select products or during promotional periods. Availability of free shipping will be displayed on the product page and at checkout. 


Carriers

We primarily use USPS and UPS for U.S. deliveries. Items shipped from international warehouses may be handled by partner carriers depending on the country of origin.


Import Duties & Taxes

All import duties and taxes for goods imported into the United States are included in the product price. There are no hidden fees or additional charges at checkout.


Tracking & Notifications

Every order is fully trackable. You will receive a tracking number via email once your order ships. If your order ships in multiple packages, each package will have its own tracking number. If you don’t receive a shipping confirmation immediately, your order is still being processed and will arrive within the estimated timeframe shown at checkout.

You can track your shipment anytime using the Track Your Order page on our website.


Order Changes & Cancellations

If you need to modify or cancel an order, please contact our customer support team as soon as possible. Orders can only be canceled before they ship. Once shipped, cancellations are not possible, but you may request a return after the item is delivered.

Contact: support@ibspot.com


Item Not Received

If your tracking number shows “Delivered” but you haven’t received your package:

  1. Check with your local USPS or UPS office.
  2. Confirm that the shipping address provided was correct.
  3. If the issue remains unresolved, contact support@ibspot.com for assistance.

Damaged or Lost Parcels

If your package arrives damaged or fails to arrive, please contact us immediately. For deliveries to P.O. boxes, ibspot is not responsible for damage caused by weather, temperature, or theft.


Customer Support

For any questions about shipping, tracking, or delivery, our customer support team is here to help.

Email: support@ibspot.com

We’re always happy to help.

Please read our policy carefully before making a purchase.
We aim to ensure every customer has a smooth and transparent experience with ibspot.com.


Order Cancellation Policy

Customers may request to cancel an order before it has been shipped.
Once the package has been shipped, cancellations are no longer possible; however, you may still request a return after receiving your order.

How to Request a Cancellation

You can contact us through:

Please submit your cancellation request as soon as possible after placing the order to allow us to process it before shipment.


Return Policy

We accept returns for most items within 30 days of delivery for a full refund.

To be eligible for a return:

  • The item must be unused, in the same condition as received, and in its original packaging.
  • A tracking number must be provided to confirm the return shipment.

Non-Returnable Items

Certain products cannot be returned, including:

  • Perishable goods (for example, food, flowers, newspapers, magazines)
  • Intimate or sanitary goods
  • Hazardous materials or flammable liquids/gases
  • Gift cards
  • Downloadable software
  • Some health and personal care items

Partial Refunds (If Applicable)

Partial refunds may be granted in specific situations, such as:

  • Books with obvious signs of use
  • Opened CDs, DVDs, software, or vinyl records
  • Items not in their original condition, damaged, or missing parts not due to our error
  • Items returned more than 30 days after delivery

How to Return an Item

To initiate a return, please contact us at support@ibspot.com with your order number and details about the product you wish to return.
Our team will provide you with return instructions and a prepaid return label.


Shipping Cost for Returns

Please contact us before returning any item.

We may provide a return shipping label for your return. If the return is due to our error, such as receiving the wrong item, a damaged item, or a defective product, we will cover the return shipping cost.

If the return is due to the customer’s reason, such as ordering the wrong item, changing your mind, or no longer needing the item, the original shipping fee and the return label fee will be deducted from your refund amount.

If a return is sent back without prior contact or without using our provided label, we cannot be held responsible for any return shipping costs or delivery issues.

For items valued over $75, we recommend using a trackable shipping service or purchasing shipping insurance.
We cannot guarantee that we will receive your returned item if shipped independently.


Refund Processing

Once your return is received and inspected:

  • In-store returns are refunded to the original form of payment or issued as a gift card.
  • Mail-in returns using our prepaid label are refunded to the original payment method within 3–5 business days after we receive your return.

Please allow:

  • 5–7 business days for the return to reach our Returns Center.
  • An additional 3–10 business days for your bank to post the refund to your account.

Damages, Issues & Claims

Please inspect your order immediately upon receipt.
If you receive a defective, damaged, or incorrect item, contact us right away at support@ibspot.com.
We’ll evaluate the issue promptly and make it right.

Product Claims

Before purchasing, please review product details carefully.
If there is a problem with your order upon arrival, visit our Support Center or contact us directly to arrange return shipping or replacement.


Exchanges

We do not process direct exchanges.
The fastest way to get what you need is to return the original item and place a new order once your return is accepted.


Return Address

IBSPOT Return Center
15 Sawmill Ln
Dover Plains, NY 12522
United States


Customer Support

Our support team is available 24/7 to assist with cancellations, returns, or general inquiries.

Email: support@ibspot.com
Contact Form: Contact Us page

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Disclaimer: Statements made, or products sold through this website, have not been evaluated by the United States Food and Drug Administration. Products are not intended to diagnose, treat, cure or prevent any disease.