THINKCAR 2025 Thinkdiag Bluetooth Car OBD2 Scanner KEY Coding Bidirectional 1 Year Free
THINKCAR 2025 Thinkdiag Bluetooth Car OBD2 Scanner KEY Coding Bidirectional 1 Year Free
THINKCAR 2025 Thinkdiag Bluetooth Car OBD2 Scanner KEY Coding Bidirectional 1 Year Free
Product Overview
NOTE:This version of THINKDIAG is free for all software, no need to pay separately after purchase, all the software that needs to be downloaded in it are free. And is to provide one year of free upgrades.
The Serial number is start with 97986XXXXXX
thinkcar Bluetooth OBD2 Scanner -Thinkdiag (Upgrade Version of Easydiag) Bi-Directional Diagnostic Tool for iOS & Android, ECU Coding Full System Scan Tool with 15 Reset Functions(Same functions as X431 V/PRO)
ThinkDiag, as an OBD2 diagnostic adapter that works with iOS or Android devices paired with exclusive “ThinkDiag App”, gets Active Test, All System Diagnoses, along with 15 maintenance services, and other effective features in creating easy work to help you diagnose cost-effectively.
FEATURES:
Top Reasons for ThinkDiag
1.ALL softwares are free2.1 Year Free Update
3.ECU Coding(Customize)to reflashvehicle control modulessoftware
4.Active Test&Bidirectional Control that allow you to test each system actuator
5.Full OBD II and EOBD functions forfull systemscans
6.15 Maintenance Functions
7.Support115 vehicle brands,over1000+cars support
8.Remotediagnostics (technician side)
9.Vehicle owner community
10.Compatible with both Android/iOShandsets and tablets Palm-sized, portable, and powerful
and much more......
ThinkDiag 4 Advantages
Not Just a Normal Bluetooth Dongle Scanner
You might be surprised to see that, even a Bluetooth dongle scanner would give you incredibly feature-rich scanning experience, which can only be seem in pro-level handheld scanners:
ECU Coding (Customize) - UsestheThinkDiag App to modify the adaptive data for vehicle control modules, after repairs or replacements of vehicle partsincluding:
[ Power Window | Illuminated Entry | Warning | Light Control | Slide Roof | Air Conditioner | Display | Unit Conversion | Entry & Start | PSD & PBD Operation | Seat… ]
Active Test & Bi-directional control (Actuation Test) - UsestheThinkDiag App to test if the actuator is normal, without using the vehicle’s controls, to get asignificant boost in effectiveness:
[ Turn on the radiator fan | Modulate the throttle | Open/close windows | Operate mirrors | Turn on/off the lights | Turn on/off the sound horn | Test door lock… ]
Full System Diagnostics - Automatically scans for errors in all present systems, to pinpoint the exact source of the fault, with a full, clear and accurate report.
Repair Maintenance Functions - 15 commonly-used service functions for complete diagnoses and maintenance:
[ Electrical Throttle Relearn | I-mobi-lizer/K-ys | Inject Coding | Reset AFS | Reset Brake | Reset Oil | Reset SAS | Reset Bleed | Reset BMS | Reset Gearbox | Reset DPF | Reset EGR | Reset TPMS | Sunroof | Reset SUS ]
NOTE: Above functions vary by the vehicle make, model and year.
NOTE: Above functions vary by the vehicle make, model and year.
Report Share & Print: Thinkdiag diagnostic tool can auto generate diagnostic report for mechanics, it support sharing by email and bluetooth, you can send the car health report to customer directly or print it for them.
Thinkdiag Features? 1.All system with full functions diagnoses:To diagnose car comprehensively, it can read DTCs and data streams for ALL systems. For instance, Fuel system, Emission system, Transmission, Engine, Body, Powertrain and more. You do not have to buy other tools for diagnosing systems, saving you much time and money from a long term.
2.15 Powerful Reset Functions For YouThis OBD2 scanner is specially designed to provide you with quick access to the vehicle systems for various scheduled service and maintenance performances. There is some commonly-used special reset services are listed for your reference:
1.Oil Reset Service
2.Steering Angle Calibration
3.Electronic Parking Brake Reset
4.Battery Register & Battery Maintenance
5.ABS Bleeding
6.Electronic Throttle Position Reset & Learn
7.Diesel Particulate Filter (DPF) Regeneration
8.Tire Pressure Monitor System Reset
9.Anti-theft Matching
10.Injector matching
11.Air Suspension Reset
12. Gearbox Reset
13.Sunroof RESET
14.AFS Reset
15.EGR Reset
Oil Reset –Perform reset for the Engine Oil Life system, which calculates an optimal oil life change interval depending on the vehicle driving conditions and climate.
EPB Reset –Maintain the electronic braking system safely and effectively by deactivating and activating the brake control system, setting brakes after disc or pad replacement, etc.
BMS Reset –Evaluate the battery charge state, monitor the close-circuit current, register the battery replacement, and activate the rest state of the vehicle.
SAS Reset –perform calibration for the Steering Angle Sensor, which permanently stores the current steering wheel position as the straight-ahead position in the sensor EEPROM.
TPMS Reset –quickly look up the tire sensor IDs from the vehicle’s ECU, as well as to perform TPMS replacement and sensor test.
IMMO Service - Disable the lost vehicle K-ys and Pr-gr-m the replacement K-y f-b.
DPF Regeneration –Manage DPF regeneration, DPF component replacement teach-in and DPF teach-in after replacing the engine control unit
............
3.OBD2 full function: This diagnostic software can test vehicle Engine and Transmission systems.All models with engine meeting SAE J1850,ISO9241-2,ISO14230-4,ISO15765 Standard in OBD2&EOBD.
- View freeze frame date
- Support graph data stream
- O2 Sensor test
- Evap system test
- On-Board monitor test
- Read & Clear DTCs
- Identify VIN information
- DTC code look up
- Turn off MIL(Malfunction Indicator Lights)
- I/M Readiness status test
5.4 Data display in 1 Graph:Thinkdiag will Read vehicle?s live data, and present by graph. Optional combination of multiple data.
6.Supported Language:English, French, German, Spanish, Italian, Grape, Japanese, Russian.
SOFTWARE DISPLAY
Cover 99.99% Vehicle on USA Market
Cover 115 Brands, and Counting
For OBDII diagnostics, the obd2 code reader works great for most cars built in 1996 or later,
being compatible with following protocols:
-ISO 14230-4 (KWP2000)
-ISO 15765-4 (CAN)
-ISO 9141-2 (iso)
-ISO 14229 (uds)
-SAE J1850 (VPW & PWM)
-Original protocols of makers
For advanced functions as active test, all system diagnostics, and maintenance service,
it covers 99.99% of car models available in the market including:
-Asia: Daewoo, Honda, JP Isuzu, Kia, Mazda, Mitsubishi, Nissan, SGM, Subaru, Suzuki, Toyota, Hyundai, Ssangyong
-Europe: Aston Martin, Audi, Benz, BMW, Citroen, Ferrari, Fiat, Land Rover, Maserati, Opel, Porsche, Renault, Rover, Saab, Seat, Skoda, Smart, Sprinter, Volvo, VW, Peugeot
-America: Chrysler, USA-Ford, GM And keep updating.
Package List:
1*Thinkdiag Scanner
1*Instruction manual
1*Password paper
| Brand: | THINKCAR |
|---|---|
| Isin: | INHTRTDHYLQL |
Out of Stock
In Stock
Backordered
Out of Stock
IBspot Buyer Protection
Shop confidently on IBspot, receive your item as described or your money back for eligible orders. Learn Program Terms
Product Overview
NOTE:This version of THINKDIAG is free for all software, no need to pay separately after purchase, all the software that needs to be downloaded in it are free. And is to provide one year of free upgrades.
The Serial number is start with 97986XXXXXX
thinkcar Bluetooth OBD2 Scanner -Thinkdiag (Upgrade Version of Easydiag) Bi-Directional Diagnostic Tool for iOS & Android, ECU Coding Full System Scan Tool with 15 Reset Functions(Same functions as X431 V/PRO)
ThinkDiag, as an OBD2 diagnostic adapter that works with iOS or Android devices paired with exclusive “ThinkDiag App”, gets Active Test, All System Diagnoses, along with 15 maintenance services, and other effective features in creating easy work to help you diagnose cost-effectively.
FEATURES:
Top Reasons for ThinkDiag
1.ALL softwares are free2.1 Year Free Update
3.ECU Coding(Customize)to reflashvehicle control modulessoftware
4.Active Test&Bidirectional Control that allow you to test each system actuator
5.Full OBD II and EOBD functions forfull systemscans
6.15 Maintenance Functions
7.Support115 vehicle brands,over1000+cars support
8.Remotediagnostics (technician side)
9.Vehicle owner community
10.Compatible with both Android/iOShandsets and tablets Palm-sized, portable, and powerful
and much more......
ThinkDiag 4 Advantages
Not Just a Normal Bluetooth Dongle Scanner
You might be surprised to see that, even a Bluetooth dongle scanner would give you incredibly feature-rich scanning experience, which can only be seem in pro-level handheld scanners:
ECU Coding (Customize) - UsestheThinkDiag App to modify the adaptive data for vehicle control modules, after repairs or replacements of vehicle partsincluding:
[ Power Window | Illuminated Entry | Warning | Light Control | Slide Roof | Air Conditioner | Display | Unit Conversion | Entry & Start | PSD & PBD Operation | Seat… ]
Active Test & Bi-directional control (Actuation Test) - UsestheThinkDiag App to test if the actuator is normal, without using the vehicle’s controls, to get asignificant boost in effectiveness:
[ Turn on the radiator fan | Modulate the throttle | Open/close windows | Operate mirrors | Turn on/off the lights | Turn on/off the sound horn | Test door lock… ]
Full System Diagnostics - Automatically scans for errors in all present systems, to pinpoint the exact source of the fault, with a full, clear and accurate report.
Repair Maintenance Functions - 15 commonly-used service functions for complete diagnoses and maintenance:
[ Electrical Throttle Relearn | I-mobi-lizer/K-ys | Inject Coding | Reset AFS | Reset Brake | Reset Oil | Reset SAS | Reset Bleed | Reset BMS | Reset Gearbox | Reset DPF | Reset EGR | Reset TPMS | Sunroof | Reset SUS ]
NOTE: Above functions vary by the vehicle make, model and year.
NOTE: Above functions vary by the vehicle make, model and year.
Report Share & Print: Thinkdiag diagnostic tool can auto generate diagnostic report for mechanics, it support sharing by email and bluetooth, you can send the car health report to customer directly or print it for them.
Thinkdiag Features? 1.All system with full functions diagnoses:To diagnose car comprehensively, it can read DTCs and data streams for ALL systems. For instance, Fuel system, Emission system, Transmission, Engine, Body, Powertrain and more. You do not have to buy other tools for diagnosing systems, saving you much time and money from a long term.
2.15 Powerful Reset Functions For YouThis OBD2 scanner is specially designed to provide you with quick access to the vehicle systems for various scheduled service and maintenance performances. There is some commonly-used special reset services are listed for your reference:
1.Oil Reset Service
2.Steering Angle Calibration
3.Electronic Parking Brake Reset
4.Battery Register & Battery Maintenance
5.ABS Bleeding
6.Electronic Throttle Position Reset & Learn
7.Diesel Particulate Filter (DPF) Regeneration
8.Tire Pressure Monitor System Reset
9.Anti-theft Matching
10.Injector matching
11.Air Suspension Reset
12. Gearbox Reset
13.Sunroof RESET
14.AFS Reset
15.EGR Reset
Oil Reset –Perform reset for the Engine Oil Life system, which calculates an optimal oil life change interval depending on the vehicle driving conditions and climate.
EPB Reset –Maintain the electronic braking system safely and effectively by deactivating and activating the brake control system, setting brakes after disc or pad replacement, etc.
BMS Reset –Evaluate the battery charge state, monitor the close-circuit current, register the battery replacement, and activate the rest state of the vehicle.
SAS Reset –perform calibration for the Steering Angle Sensor, which permanently stores the current steering wheel position as the straight-ahead position in the sensor EEPROM.
TPMS Reset –quickly look up the tire sensor IDs from the vehicle’s ECU, as well as to perform TPMS replacement and sensor test.
IMMO Service - Disable the lost vehicle K-ys and Pr-gr-m the replacement K-y f-b.
DPF Regeneration –Manage DPF regeneration, DPF component replacement teach-in and DPF teach-in after replacing the engine control unit
............
3.OBD2 full function: This diagnostic software can test vehicle Engine and Transmission systems.All models with engine meeting SAE J1850,ISO9241-2,ISO14230-4,ISO15765 Standard in OBD2&EOBD.
- View freeze frame date
- Support graph data stream
- O2 Sensor test
- Evap system test
- On-Board monitor test
- Read & Clear DTCs
- Identify VIN information
- DTC code look up
- Turn off MIL(Malfunction Indicator Lights)
- I/M Readiness status test
5.4 Data display in 1 Graph:Thinkdiag will Read vehicle?s live data, and present by graph. Optional combination of multiple data.
6.Supported Language:English, French, German, Spanish, Italian, Grape, Japanese, Russian.
SOFTWARE DISPLAY
Cover 99.99% Vehicle on USA Market
Cover 115 Brands, and Counting
For OBDII diagnostics, the obd2 code reader works great for most cars built in 1996 or later,
being compatible with following protocols:
-ISO 14230-4 (KWP2000)
-ISO 15765-4 (CAN)
-ISO 9141-2 (iso)
-ISO 14229 (uds)
-SAE J1850 (VPW & PWM)
-Original protocols of makers
For advanced functions as active test, all system diagnostics, and maintenance service,
it covers 99.99% of car models available in the market including:
-Asia: Daewoo, Honda, JP Isuzu, Kia, Mazda, Mitsubishi, Nissan, SGM, Subaru, Suzuki, Toyota, Hyundai, Ssangyong
-Europe: Aston Martin, Audi, Benz, BMW, Citroen, Ferrari, Fiat, Land Rover, Maserati, Opel, Porsche, Renault, Rover, Saab, Seat, Skoda, Smart, Sprinter, Volvo, VW, Peugeot
-America: Chrysler, USA-Ford, GM And keep updating.
Package List:
1*Thinkdiag Scanner
1*Instruction manual
1*Password paper
| Brand: | THINKCAR |
|---|---|
| Isin: | INHTRTDHYLQL |
NOTE:This version of THINKDIAG is free for all software, no need to pay separately after purchase, all the software that needs to be downloaded in it are free. And is to provide one year of free upgrades.
The Serial number is start with 97986XXXXXX
thinkcar Bluetooth OBD2 Scanner -Thinkdiag (Upgrade Version of Easydiag) Bi-Directional Diagnostic Tool for iOS & Android, ECU Coding Full System Scan Tool with 15 Reset Functions(Same functions as X431 V/PRO)
ThinkDiag, as an OBD2 diagnostic adapter that works with iOS or Android devices paired with exclusive “ThinkDiag App”, gets Active Test, All System Diagnoses, along with 15 maintenance services, and other effective features in creating easy work to help you diagnose cost-effectively.
FEATURES:
Top Reasons for ThinkDiag
1.ALL softwares are free2.1 Year Free Update
3.ECU Coding(Customize)to reflashvehicle control modulessoftware
4.Active Test&Bidirectional Control that allow you to test each system actuator
5.Full OBD II and EOBD functions forfull systemscans
6.15 Maintenance Functions
7.Support115 vehicle brands,over1000+cars support
8.Remotediagnostics (technician side)
9.Vehicle owner community
10.Compatible with both Android/iOShandsets and tablets Palm-sized, portable, and powerful
and much more......
ThinkDiag 4 Advantages
Not Just a Normal Bluetooth Dongle Scanner
You might be surprised to see that, even a Bluetooth dongle scanner would give you incredibly feature-rich scanning experience, which can only be seem in pro-level handheld scanners:
ECU Coding (Customize) - UsestheThinkDiag App to modify the adaptive data for vehicle control modules, after repairs or replacements of vehicle partsincluding:
[ Power Window | Illuminated Entry | Warning | Light Control | Slide Roof | Air Conditioner | Display | Unit Conversion | Entry & Start | PSD & PBD Operation | Seat… ]
Active Test & Bi-directional control (Actuation Test) - UsestheThinkDiag App to test if the actuator is normal, without using the vehicle’s controls, to get asignificant boost in effectiveness:
[ Turn on the radiator fan | Modulate the throttle | Open/close windows | Operate mirrors | Turn on/off the lights | Turn on/off the sound horn | Test door lock… ]
Full System Diagnostics - Automatically scans for errors in all present systems, to pinpoint the exact source of the fault, with a full, clear and accurate report.
Repair Maintenance Functions - 15 commonly-used service functions for complete diagnoses and maintenance:
[ Electrical Throttle Relearn | I-mobi-lizer/K-ys | Inject Coding | Reset AFS | Reset Brake | Reset Oil | Reset SAS | Reset Bleed | Reset BMS | Reset Gearbox | Reset DPF | Reset EGR | Reset TPMS | Sunroof | Reset SUS ]
NOTE: Above functions vary by the vehicle make, model and year.
NOTE: Above functions vary by the vehicle make, model and year.
Report Share & Print: Thinkdiag diagnostic tool can auto generate diagnostic report for mechanics, it support sharing by email and bluetooth, you can send the car health report to customer directly or print it for them.
Thinkdiag Features? 1.All system with full functions diagnoses:To diagnose car comprehensively, it can read DTCs and data streams for ALL systems. For instance, Fuel system, Emission system, Transmission, Engine, Body, Powertrain and more. You do not have to buy other tools for diagnosing systems, saving you much time and money from a long term.
2.15 Powerful Reset Functions For YouThis OBD2 scanner is specially designed to provide you with quick access to the vehicle systems for various scheduled service and maintenance performances. There is some commonly-used special reset services are listed for your reference:
1.Oil Reset Service
2.Steering Angle Calibration
3.Electronic Parking Brake Reset
4.Battery Register & Battery Maintenance
5.ABS Bleeding
6.Electronic Throttle Position Reset & Learn
7.Diesel Particulate Filter (DPF) Regeneration
8.Tire Pressure Monitor System Reset
9.Anti-theft Matching
10.Injector matching
11.Air Suspension Reset
12. Gearbox Reset
13.Sunroof RESET
14.AFS Reset
15.EGR Reset
Oil Reset –Perform reset for the Engine Oil Life system, which calculates an optimal oil life change interval depending on the vehicle driving conditions and climate.
EPB Reset –Maintain the electronic braking system safely and effectively by deactivating and activating the brake control system, setting brakes after disc or pad replacement, etc.
BMS Reset –Evaluate the battery charge state, monitor the close-circuit current, register the battery replacement, and activate the rest state of the vehicle.
SAS Reset –perform calibration for the Steering Angle Sensor, which permanently stores the current steering wheel position as the straight-ahead position in the sensor EEPROM.
TPMS Reset –quickly look up the tire sensor IDs from the vehicle’s ECU, as well as to perform TPMS replacement and sensor test.
IMMO Service - Disable the lost vehicle K-ys and Pr-gr-m the replacement K-y f-b.
DPF Regeneration –Manage DPF regeneration, DPF component replacement teach-in and DPF teach-in after replacing the engine control unit
............
3.OBD2 full function: This diagnostic software can test vehicle Engine and Transmission systems.All models with engine meeting SAE J1850,ISO9241-2,ISO14230-4,ISO15765 Standard in OBD2&EOBD.
- View freeze frame date
- Support graph data stream
- O2 Sensor test
- Evap system test
- On-Board monitor test
- Read & Clear DTCs
- Identify VIN information
- DTC code look up
- Turn off MIL(Malfunction Indicator Lights)
- I/M Readiness status test
5.4 Data display in 1 Graph:Thinkdiag will Read vehicle?s live data, and present by graph. Optional combination of multiple data.
6.Supported Language:English, French, German, Spanish, Italian, Grape, Japanese, Russian.
SOFTWARE DISPLAY
Cover 99.99% Vehicle on USA Market
Cover 115 Brands, and Counting
For OBDII diagnostics, the obd2 code reader works great for most cars built in 1996 or later,
being compatible with following protocols:
-ISO 14230-4 (KWP2000)
-ISO 15765-4 (CAN)
-ISO 9141-2 (iso)
-ISO 14229 (uds)
-SAE J1850 (VPW & PWM)
-Original protocols of makers
For advanced functions as active test, all system diagnostics, and maintenance service,
it covers 99.99% of car models available in the market including:
-Asia: Daewoo, Honda, JP Isuzu, Kia, Mazda, Mitsubishi, Nissan, SGM, Subaru, Suzuki, Toyota, Hyundai, Ssangyong
-Europe: Aston Martin, Audi, Benz, BMW, Citroen, Ferrari, Fiat, Land Rover, Maserati, Opel, Porsche, Renault, Rover, Saab, Seat, Skoda, Smart, Sprinter, Volvo, VW, Peugeot
-America: Chrysler, USA-Ford, GM And keep updating.
Package List:
1*Thinkdiag Scanner
1*Instruction manual
1*Password paper
Item Specifics
- Warranty: 2 Year
- Product Features 2: Bidirectional Control,Actuation Test
- Product Features 3: OBD2 Full Functions,All System Diagnostics
- Vehicle Type: Passenger Vehicle
- Manufacturer Part Number: THINKDIAG,THINKTOOL PRO, MK808,MK808BT,MK808TS,MP808
- Supported System: Full System, ABS, DPF, EPB, SAS, SRS, TPMS
- Brand: THINKCAR
- Accessories: User Guide
- Type: Car OBD2 Diagnostic Scan Tool
- Similar Models 3: MK908 MK808 MS908 PRO
- Similar Models 1: FX2000,FX3000,NT624,NT634,NT650 PRO
- Similar Models 2: THINKTOOL PRO,THINKTOOL PROS
- Model: ThinkDiag
- Advantage 2: 1 Year Free Update
- Connectivity: Bluetooth
- Advantage 1: All software are free
- OBD Interface: CAN, EOBD, OBD, OBDII
- Features: Backlit Display, Check Engine Light Shut Off, Color Display, Erases Codes, Freeze Frame Displays, Internet Updateable, LCD Display, Multi-Language Interface, User Friendly
- Software: ThinkDiag+
- Product Features 1: 15 Reset Functions,ECU Coding
- Country/Region of Manufacture: China
- UPC: 763250875582
Processing Time
- We process and ship orders Monday through Friday, excluding holidays.
- Most orders are processed within 1–3 business days, depending on product availability.
- Processing time does not include delivery time, which varies based on your location and the product’s shipping origin.
Shipping Coverage
We currently ship to addresses within the United States only.
Products may ship from:
- Our U.S. warehouses, or
- Our international fulfillment centers (including Korea, Japan, China, Australia, Mexico, Canada, the United Kingdom, and the EU).
Each product page clearly displays the “Ships From” location before checkout.
Shipping Methods & Estimated Delivery
| Shipping Method | Estimated Delivery | Cost |
|---|---|---|
| Free Shipping (US) | 5–10 business days | Free, available on eligible items |
| Standard Shipping (US to US by Item) | 5–10 business days | $5.95 for the first item, $3.00 each additional |
| Standard Shipping (From US Warehouse by Weight) | 3–7 business days | Starts at $5.95, increasing by $2 for every additional 4 oz (0.25 lb) up to 1 lb, then by $4 for each additional pound beyond 1 lb. |
| Extended Delivery (Ships from Overseas Warehouse) | 10–20 business days | $14.50 for the first item, $2.00 each additional |
Shipping costs vary by product weight, quantity and origin. Exact rates and delivery estimates are displayed on each product page and confirmed during checkout.
Free Shipping
We offer free standard shipping on select products or during promotional periods. Availability of free shipping will be displayed on the product page and at checkout.
Carriers
We primarily use USPS and UPS for U.S. deliveries. Items shipped from international warehouses may be handled by partner carriers depending on the country of origin.
Import Duties & Taxes
All import duties and taxes for goods imported into the United States are included in the product price. There are no hidden fees or additional charges at checkout.
Tracking & Notifications
Every order is fully trackable. You will receive a tracking number via email once your order ships. If your order ships in multiple packages, each package will have its own tracking number. If you don’t receive a shipping confirmation immediately, your order is still being processed and will arrive within the estimated timeframe shown at checkout.
You can track your shipment anytime using the Track Your Order page on our website.
Order Changes & Cancellations
If you need to modify or cancel an order, please contact our customer support team as soon as possible. Orders can only be canceled before they ship. Once shipped, cancellations are not possible, but you may request a return after the item is delivered.
Contact: support@ibspot.com
Item Not Received
If your tracking number shows “Delivered” but you haven’t received your package:
- Check with your local USPS or UPS office.
- Confirm that the shipping address provided was correct.
- If the issue remains unresolved, contact support@ibspot.com for assistance.
Damaged or Lost Parcels
If your package arrives damaged or fails to arrive, please contact us immediately. For deliveries to P.O. boxes, ibspot is not responsible for damage caused by weather, temperature, or theft.
Customer Support
For any questions about shipping, tracking, or delivery, our customer support team is here to help.
Email: support@ibspot.com
We’re always happy to help.
Please read our policy carefully before making a purchase.
We aim to ensure every customer has a smooth and transparent experience with ibspot.com.
Order Cancellation Policy
Customers may request to cancel an order before it has been shipped.
Once the package has been shipped, cancellations are no longer possible; however, you may still request a return after receiving your order.
How to Request a Cancellation
You can contact us through:
- Email: support@ibspot.com
- Contact Form: Submit a request through our Contact Us page
Please submit your cancellation request as soon as possible after placing the order to allow us to process it before shipment.
Return Policy
We accept returns for most items within 30 days of delivery for a full refund.
To be eligible for a return:
- The item must be unused, in the same condition as received, and in its original packaging.
- A tracking number must be provided to confirm the return shipment.
Non-Returnable Items
Certain products cannot be returned, including:
- Perishable goods (for example, food, flowers, newspapers, magazines)
- Intimate or sanitary goods
- Hazardous materials or flammable liquids/gases
- Gift cards
- Downloadable software
- Some health and personal care items
Partial Refunds (If Applicable)
Partial refunds may be granted in specific situations, such as:
- Books with obvious signs of use
- Opened CDs, DVDs, software, or vinyl records
- Items not in their original condition, damaged, or missing parts not due to our error
- Items returned more than 30 days after delivery
How to Return an Item
To initiate a return, please contact us at support@ibspot.com with your order number and details about the product you wish to return.
Our team will provide you with return instructions and a prepaid return label.
Shipping Cost for Returns
Please contact us before returning any item.
We will provide a free return shipping label.
If a return is sent back without prior contact or without our provided label, we cannot be held responsible for return shipping costs.
For items valued over $75, we recommend using a trackable shipping service or purchasing shipping insurance.
We cannot guarantee that we will receive your returned item if shipped independently.
Refund Processing
Once your return is received and inspected:
- In-store returns are refunded to the original form of payment or issued as a gift card.
- Mail-in returns using our prepaid label are refunded to the original payment method within 3–5 business days after we receive your return.
Please allow:
- 5–7 business days for the return to reach our Returns Center.
- An additional 3–10 business days for your bank to post the refund to your account.
Damages, Issues & Claims
Please inspect your order immediately upon receipt.
If you receive a defective, damaged, or incorrect item, contact us right away at support@ibspot.com.
We’ll evaluate the issue promptly and make it right.
Product Claims
Before purchasing, please review product details carefully.
If there is a problem with your order upon arrival, visit our Support Center or contact us directly to arrange return shipping or replacement.
Exchanges
We do not process direct exchanges.
The fastest way to get what you need is to return the original item and place a new order once your return is accepted.
Return Address
IBSPOT Return Center
15 Sawmill Ln
Dover Plains, NY 12522
United States
Customer Support
Our support team is available 24/7 to assist with cancellations, returns, or general inquiries.
Email: support@ibspot.com
Contact Form: Contact Us page
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