Thermi Paq Microwave Heating Pad for Neck and Shoulders Reusable Heated Neck Wrap for Neck Pain and Shoulder Pain
Thermi Paq Microwave Heating Pad for Neck and Shoulders Reusable Heated Neck Wrap for Neck Pain and Shoulder Pain
Thermi Paq Microwave Heating Pad for Neck and Shoulders Reusable Heated Neck Wrap for Neck Pain and Shoulder Pain
- NECK AND SHOULDER HEAT WRAP. ThermiPaq is a heated neck pad for pain relief and features clay based hot and cold therapy for deep penetrating relief. The heat pad is reusable and perfect for pinched nerve neck pain relief. Great for shoulder pain too.
- MOIST HEATING PAD for neck and shoulders that can be secured to neck and shoulders by the hook and loop closure patch. This microwavable heating pad can also be used on the upper back for targeted pain relief using moist heat from the neck wrap.
- THERMIPAQ is a leader in heat wraps for neck and shoulder. The neck heating pad is a heat pack that uses a thermal ceramic compound from all-natural clay-based materials utilizing radiant energy to creates deep penetrating heating pad therapy.
- REUSABLE HEAT PACK & NECK HEAT WRAP. The clay based pad is reusable. It is heated in the microwave and provides doctor recommended moist heat therapy. Used for bruising, sprains, swelling or neck pain. Also great for sore neck muscles.
- MULTI-USE . The heated neck and shoulder wrap also provides great relief for a pinched nerve in neck or shoulders. Also provides great herniated disc neck pain relief.
| Brand: | Carex |
|---|---|
| Size: | 1 Count (Pack of 1) |
| Manufacturer: | ThermiPaq |
| Part Number: | 396133 |
| Model: | 396133 |
| Product Dimensions: | 12.0 x 17.0 x 1.0 inches; 2.03 pounds |
| Isin: | IM75FSIWDXNN |
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The ThermiPaq microwave neck and shoulder wrap is a leader in heat packs for injuries and hot packs for pain. The hot pad uses thermal ceramic compound made from all-natural clay-based materials. Developed by a former NASA engineer this revolutionary compound utilizes radiant energy to create a deep penetrating therapeutic system for hot and cold applications. The pack is reusable and offers radiant energy that offers distinct advantages transferring heat and cold slowly and evenly to your affected pain area. This allows heat therapy to penetrate deeper and more effectively. The neck and shoulder heat wrap conforms to all parts of the body including the back knee thighs and shoulders. The clay based properties of Thermipaq enable you to easily mold the ThermiPaq heat pad to any affected area for better pain relief. ThermiPaq is safe and easy to use. Our radiant energy technology allows ThermiPaq to heat evenly throughout without generating "hot spots" that can harm your skin. For hot therapy the pad quickly heats in the microwave (see instructions for microwaveable hot times).
Processing Time
- We process and ship orders Monday through Friday, excluding holidays.
- Most orders are processed within 1–3 business days, depending on product availability.
- Processing time does not include delivery time, which varies based on your location and the product’s shipping origin.
Shipping Coverage
We currently ship to addresses within the United States only.
Products may ship from:
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Each product page clearly displays the “Ships From” location before checkout.
Shipping Methods & Estimated Delivery
| Shipping Method | Estimated Delivery | Cost |
|---|---|---|
| Free Shipping (US) | 5–10 business days | Free, available on eligible items |
| Standard Shipping (US to US by Item) | 5–10 business days | $6.50 for the first item, $2.00 each additional |
| Standard Shipping (From US Warehouse by Weight) | 3–7 business days | Starts at $6.50, increasing by $2 for every additional 4 oz (0.25 lb) up to 1 lb, then by $4 for each additional pound beyond 1 lb. |
| Extended Delivery (Ships from Overseas Warehouse) | 10–20 business days | $14.50 for the first item, $2.00 each additional |
Shipping costs vary by product weight, quantity and origin. Exact rates and delivery estimates are displayed on each product page and confirmed during checkout.
Free Shipping
We offer free standard shipping on select products or during promotional periods. Availability of free shipping will be displayed on the product page and at checkout.
Carriers
We primarily use USPS and UPS for U.S. deliveries. Items shipped from international warehouses may be handled by partner carriers depending on the country of origin.
Import Duties & Taxes
All import duties and taxes for goods imported into the United States are included in the product price. There are no hidden fees or additional charges at checkout.
Tracking & Notifications
Every order is fully trackable. You will receive a tracking number via email once your order ships. If your order ships in multiple packages, each package will have its own tracking number. If you don’t receive a shipping confirmation immediately, your order is still being processed and will arrive within the estimated timeframe shown at checkout.
You can track your shipment anytime using the Track Your Order page on our website.
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If you need to modify or cancel an order, please contact our customer support team as soon as possible. Orders can only be canceled before they ship. Once shipped, cancellations are not possible, but you may request a return after the item is delivered.
Contact: support@ibspot.com
Item Not Received
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- If the issue remains unresolved, contact support@ibspot.com for assistance.
Damaged or Lost Parcels
If your package arrives damaged or fails to arrive, please contact us immediately. For deliveries to P.O. boxes, ibspot is not responsible for damage caused by weather, temperature, or theft.
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For any questions about shipping, tracking, or delivery, our customer support team is here to help.
Email: support@ibspot.com
We’re always happy to help.
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Order Cancellation Policy
Customers may request to cancel an order before it has been shipped.
Once the package has been shipped, cancellations are no longer possible; however, you may still request a return after receiving your order.
How to Request a Cancellation
You can contact us through:
- Email: support@ibspot.com
- Contact Form: Submit a request through our Contact Us page
Please submit your cancellation request as soon as possible after placing the order to allow us to process it before shipment.
Return Policy
We accept returns for most items within 30 days of delivery for a full refund.
To be eligible for a return:
- The item must be unused, in the same condition as received, and in its original packaging.
- A tracking number must be provided to confirm the return shipment.
Non-Returnable Items
Certain products cannot be returned, including:
- Perishable goods (for example, food, flowers, newspapers, magazines)
- Intimate or sanitary goods
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Partial Refunds (If Applicable)
Partial refunds may be granted in specific situations, such as:
- Books with obvious signs of use
- Opened CDs, DVDs, software, or vinyl records
- Items not in their original condition, damaged, or missing parts not due to our error
- Items returned more than 30 days after delivery
How to Return an Item
To initiate a return, please contact us at support@ibspot.com with your order number and details about the product you wish to return.
Our team will provide you with return instructions and a prepaid return label.
Shipping Cost for Returns
Please contact us before returning any item.
We will provide a free return shipping label.
If a return is sent back without prior contact or without our provided label, we cannot be held responsible for return shipping costs.
For items valued over $75, we recommend using a trackable shipping service or purchasing shipping insurance.
We cannot guarantee that we will receive your returned item if shipped independently.
Refund Processing
Once your return is received and inspected:
- In-store returns are refunded to the original form of payment or issued as a gift card.
- Mail-in returns using our prepaid label are refunded to the original payment method within 3–5 business days after we receive your return.
Please allow:
- 5–7 business days for the return to reach our Returns Center.
- An additional 3–10 business days for your bank to post the refund to your account.
Damages, Issues & Claims
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Product Claims
Before purchasing, please review product details carefully.
If there is a problem with your order upon arrival, visit our Support Center or contact us directly to arrange return shipping or replacement.
Exchanges
We do not process direct exchanges.
The fastest way to get what you need is to return the original item and place a new order once your return is accepted.
Return Address
IBSPOT Return Center
15 Sawmill Ln
Dover Plains, NY 12522
United States
Customer Support
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Email: support@ibspot.com
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