THE TOOL LAB Natural Hair Brush Cleanser (50ml/320ml) - 50ml
$27.39
- $11.99 shipping from South Korea View details
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Arrives
Why we love it
This dense formula is enhanced to thoroughly clean even the old makeup residue from brushes that have been neglected for a long time. It effectively removes makeup residue remaining inside the brush. Suitable for cleaning all brushes including the bristles and powder types.
Featured ingredients
Contains dipropylene glycol, which protects the bristles, reducing damage and maintaining softness for a long time. Dipropylene glycol is a more moisturizing ingredient than glycerin, attracting moisture from the surroundings to provide a moisturizing effect to the brush bristles.
How to use
1. For five eye brushes, pour 1g of cleanser into a beaker and clean the brushes by pressing them back and forth. 2. Once the residue is removed, rinse with water and remove excess moisture. 3. Insert the brushes upside down into a dedicated holder to dry.
More Info
Make your brushes & puffs as clean as new!
The Tool Lab Makeup
Tool Cleansing Line
Tool Cleansing Line
Quick cleansing once a day
Tool Cleansing Soap
Brush Cleansing Tissue
#Tissue Type Cleanser
#Solid Type Cleanser
#Multi Cleansing
#10 Second
Cleansing
Cleansing
#Contains Natural
Ingredients
Ingredients
#Fresh Finish
Deep cleansing once a week
Foundation Brush Cleanser
#1g Oil Cleanser
#Powerful Cleaning
Natural Hair Brush Cleanser
#1g Oil Cleanser
For Natural Hair Brushes
#Powerful Cleaning
#For Foundation Brushes
Keep it like new,
for longer.
for longer.
The first solution for proper care by tool experts THE
TOOL LAB:"Customized cleaning for each tool"
TOOL LAB:"Customized cleaning for each tool"
Last longer with specialized cleansers! Start
clean, feel confident in your skin!
clean, feel confident in your skin!
Thorough cleaning from brush to puff
Tool Cleansing Soap
Economical cleanser
Contains natural
ingredients
ingredients
Multi cleansing
Makeup tool cleaning
Why should you use a dedicated soap?
With the cleansing products I used
at home, no matter how many times
I washed it, it seemed unchanged.
at home, no matter how many times
I washed it, it seemed unchanged.
Residue remained, so I scrubbed hard and
the puff was completely ruined.
the puff was completely ruined.
I washed it with cleansing foam, but
the bristles became stiff
and were all damaged.
the bristles became stiff
and were all damaged.
With THE TOOL LAB Tool Cleansing Soap
Clean thoroughly without any hair damage
Manage neatly without any residue
Clean thoroughly without any hair damage
Manage neatly without any residue
Brush
Puff
Sponge
Before use
After use
Multi cleansing
with just one soap
with just one soap
Perfectly cleans everything from brushes
used for powder products to puffs and
sponges used for liquid products.
used for powder products to puffs and
sponges used for liquid products.
Before use
After use
Before use
After use
An economical cleanser that can be
used with a very small amount
used with a very small amount
A solid formula that does not soften easily,
lasts longer with a large size soap
lasts longer with a large size soap
THE TOOL LAB
Tool Cleansing Soap
Tool Cleansing Soap
14,000 KRW / 75g
Gently rub for a
perfect clean
perfect clean
Can be used over 500 times
Other brand
brush cleanser
brush cleanser
18,000 KRW / 200ml
Requires
10ml per use
10ml per use
Can be used up to 40 times
Chrysanthemum
extract
extract
• Skin moisturizing
• Skin moisturizing
* Limited to the characteristics of the raw materials
Contains natural ingredients
for safe use without damage
for safe use without damage
Contains natural ingredients that are good
for skin moisturizing and conditioning, gently
protecting both makeup tools and hands
for skin moisturizing and conditioning, gently
protecting both makeup tools and hands
Willow
extract
extract
Chamomile
extract
extract
• Skin conditioning
• Prevents moisture
⠀evaporation
⠀evaporation
• Soothes skin
When cleaning the brush
After thoroughly wetting
the brush with water, clean
it back and forth on the
Tool Cleansing Soap.
the brush with water, clean
it back and forth on the
Tool Cleansing Soap.
When cleaning the sponge
After thoroughly wetting
the sponge with water, apply
Tool Cleansing Soap and
wash by gently squeezing.
the sponge with water, apply
Tool Cleansing Soap and
wash by gently squeezing.
When cleaning the puff
After thoroughly wetting
the puff with water, apply
Tool Cleansing Soap and
wash by gently squeezing.
the puff with water, apply
Tool Cleansing Soap and
wash by gently squeezing.
+ Plus Tip
When cleaning the puff, do not rub it. Gently
squeeze and wash it with your hands.
squeeze and wash it with your hands.
After washing the sponge or puff, press
it with a towel or tissue to remove excess
water, then dry it in a well-ventilated area.
it with a towel or tissue to remove excess
water, then dry it in a well-ventilated area.
Recommended for these people
For those who want to use makeup tools
hygienically
hygienically
For those who want an easier and
simpler cleaning than regular cleansers
simpler cleaning than regular cleansers
For those who want gentle care without
worrying about damaging tools or skin
worrying about damaging tools or skin
Fresher and more compact!
Brush Cleansing Tissue
Renewed
10-second
cleanser
cleanser
Total sales:
57,000 units
57,000 units
Pull-out tissue type
Super easy cleaning
Super easy cleaning
Reduced
cleaning time
cleaning time
Long-lasting,
generous volume
generous volume
Once you try it, you'll definitely repurchase.
"This is my third time repurchasing.
I wear makeup every day and I love
how I can cleanse right away."
I wear makeup every day and I love
how I can cleanse right away."
A tissue-type cleanser
you want to stock up on
you want to stock up on
* Excerpt from The Tool Lab Naver Smart Store review
"I bought it because cleaning brushes
is a hassle. The tissue type is really
convenient. Just place it on your palm
and wipe side to side, and it's clean.
I'm going to stock up!"
is a hassle. The tissue type is really
convenient. Just place it on your palm
and wipe side to side, and it's clean.
I'm going to stock up!"
"Why haven't you bought this yet? It's a
product that makes you say 'wow.' It's really
easy to use. When you rub your brush on the
tissue, you can see the foundation color
coming off in real time."
product that makes you say 'wow.' It's really
easy to use. When you rub your brush on the
tissue, you can see the foundation color
coming off in real time."
Brush Cleansing Tissue
Now even newer!
A fresher feel
Removes makeup residue instantly!
With adjusted argan oil content, it provides
the same cleaning and brush protection effects,
but leaves a fresher and cleaner finish.
the same cleaning and brush protection effects,
but leaves a fresher and cleaner finish.
The size has changed from the original
160mm*190mm to a handy 100mm*100mm,
making it even more convenient to use.
160mm*190mm to a handy 100mm*100mm,
making it even more convenient to use.
In just 10 seconds
More compact fabric size
What happens if you
delay cleaning your brush?
delay cleaning your brush?
Bacterial growth
can cause skin
problems
can cause skin
problems
Brush bristle damage
shortens lifespan
shortens lifespan
Uneven base
makeup
makeup
Done in just 10 seconds of rubbing
Super easy cleansing
With excellent cleansing power, it quickly
and thoroughly removes makeup residue
in just 10 seconds of rubbing.
and thoroughly removes makeup residue
in just 10 seconds of rubbing.
Before use
After use
Convenient tissue type for easy
brush cleansing anytime, anywhere.
brush cleansing anytime, anywhere.
Contains hair-protecting ingredients
Contains argan kernel oil, which
protects hair and adds shine,
reducing brush damage and maintaining
softness for longer.
protects hair and adds shine,
reducing brush damage and maintaining
softness for longer.
Q. Do I need to rinse with water after wiping
⠀⠀with the tissue?
⠀⠀with the tissue?
After using the Brush Cleansing Tissue, you
can use the brush as is after it is completely
dry, without the need for a separate rinsing
step. However, if desired, you may wipe it once
more with a wet tissue or a dry tissue before
use.
can use the brush as is after it is completely
dry, without the need for a separate rinsing
step. However, if desired, you may wipe it once
more with a wet tissue or a dry tissue before
use.
Please use the Brush Cleansing Tissue
for synthetic brushes. To maintain
the performance of natural hair brushes
for a long time, we recommend cleaning
and caring for them with a cleanser
specifically for natural hair brushes.
for synthetic brushes. To maintain
the performance of natural hair brushes
for a long time, we recommend cleaning
and caring for them with a cleanser
specifically for natural hair brushes.
Q. Can I use it on natural hair brushes?
Q. It feels slippery after wiping.
The Brush Cleansing Tissue contains
argan kernel oil, providing a moisturizing feel.
It is made with gentle ingredients,
so you can use your brush right away.
However, if you prefer a matte finish,
try wiping it once more
with a dry tissue before use.
argan kernel oil, providing a moisturizing feel.
It is made with gentle ingredients,
so you can use your brush right away.
However, if you prefer a matte finish,
try wiping it once more
with a dry tissue before use.
* Limited to the characteristics of the raw materials.
A palm-sized tissue is
enough with just one sheet.
enough with just one sheet.
With one sheet of the Brush Cleansing
Tissue, sized to the average woman's
palm, you can thoroughly clean one
foundation brush or
five concealer brushes.
Tissue, sized to the average woman's
palm, you can thoroughly clean one
foundation brush or
five concealer brushes.
Generous capacity for daily use
throughout the month.
throughout the month.
Contains
20 sheets
in total.
20 sheets
in total.
5 times
a week
a week
One month
of use
of use
Recommended for these people
For those who found rinsing and drying brushes
to be a hassle when cleaning.
to be a hassle when cleaning.
For those who want to use their brushes
as clean as new every day.
as clean as new every day.
For those who want to carry and hygienically
manage their brushes anytime, anywhere.
manage their brushes anytime, anywhere.
Gently sweep the brush
back and forth on a
tissue to remove any
remaining foundation.
back and forth on a
tissue to remove any
remaining foundation.
If necessary, finish with
a dry tissue or a wet tissue.
a dry tissue or a wet tissue.
Perfect cleansing with just 1g
Foundation Brush Cleanser
#1g Cleanser
Economical cleanser
Minimizes
bristle damage
bristle damage
Powerful
cleansing power
cleansing power
Brush cleaning
Why is it important?
Why is it important?
Due to foundation residue
Causes trouble due
to bacterial growth
to bacterial growth
Shortens lifespan due
to bristle damage
to bristle damage
Flaky base
makeup
makeup
Clean thoroughly with The Tool
Lab Foundation Brush Cleanser
Lab Foundation Brush Cleanser
Lifetime Repurchase Cleanser
I've been using only this
product for years. Even
a small amount cleans perfectly.
product for years. Even
a small amount cleans perfectly.
su***
As expected, a brush cleanser
made by a company specializing
in brushes is different. The
bristles become like new!
made by a company specializing
in brushes is different. The
bristles become like new!
jinyo***
I was amazed that old
foundation residue melted
away instantly.
foundation residue melted
away instantly.
ddu***
My skin is sensitive, so I carefully
choose brush cleansers that touch
my face, but this product is truly
gentle! The subtle scent is also
wonderful.
choose brush cleansers that touch
my face, but this product is truly
gentle! The subtle scent is also
wonderful.
got***
* As of February 2024 / Excerpt from The Tool Lab Naver Smart Store review
General
Water Base Cleanser
Water Base Cleanser
THE TOOL LAB
Foundation Brush Cleanser
Foundation Brush Cleanser
Highly concentrated oil-based
Powerful cleansing power
Powerful cleansing power
• Cleansing water type
• Relatively weak cleansing
⠀power
⠀power
• Difficult to deep clean,
⠀foundation residue remains
⠀between the bristles
⠀foundation residue remains
⠀between the bristles
• Brush performance
⠀decreases and hygiene
⠀issues may occur
⠀decreases and hygiene
⠀issues may occur
• Highly concentrated oil type
• Perfectly cleanses
⠀old foundation residue
⠀between bristles
⠀old foundation residue
⠀between bristles
• Powerful cleansing power
Typical alcohol-based cleansers find it
difficult to perfectly clean old foundation
residue inside the brush, so if you want
a more thorough brush cleaning, be sure
to choose an oil-based product!
difficult to perfectly clean old foundation
residue inside the brush, so if you want
a more thorough brush cleaning, be sure
to choose an oil-based product!
• Maintains performance
⠀for a long time without
⠀damaging the brush
⠀for a long time without
⠀damaging the brush
Powerful cleansing with just 1g!
Economical cleanser
With a 320ml (50ml) capacity, you
can clean a foundation brush 320
times (50 times) using 1g each time.
can clean a foundation brush 320
times (50 times) using 1g each time.
Other brand
water-based cleanser
water-based cleanser
7,500 KRW
10g per use
• Sunflower seed,
⠀Rosehip fruit oil
⠀Rosehip fruit oil
Chamomile
flower water
flower water
(300 KRW)
Can be used 25 times
The Tool Lab
Foundation Brush Cleanser
Foundation Brush Cleanser
(78 KRW)
• Maintains softness
• Blocks moisture in
⠀synthetic bristles
⠀synthetic bristles
• Hair conditioning
• Subtle and gentle
⠀fragrance
⠀fragrance
* Limited to raw material characteristics
Can be used 320 times
1g per use
25,000 KRW
A dedicated beaker for even better use
For easier measurement, select the dedicated
beaker as an additional option!
beaker as an additional option!
Contains hair-protecting ingredients
for long-lasting use without
brush damage
for long-lasting use without
brush damage
Contains ingredients specialized
for hair conditioning to minimize
hair damage during cleaning
for hair conditioning to minimize
hair damage during cleaning
Panthenol
Silk extract
Silk extract
• Prevents brush damage
Vegetable
oil
oil
For foundation brushes:
Pour 1g of cleanser into
a beaker. Press the brush
left and right and clean
by moving it back and forth.
Pour 1g of cleanser into
a beaker. Press the brush
left and right and clean
by moving it back and forth.
Rinse until the water
runs clear, then remove
excess water.
runs clear, then remove
excess water.
As oil residue may
remain, please wash
again with soap.
remain, please wash
again with soap.
+ Plus Tip
THE TOOL LAB Brush Cleanser is an oil-based
formulation, so if not rinsed thoroughly,
an oily residue may remain. Rinse under
running water until the water runs clear
with no milky glow, then dry.
formulation, so if not rinsed thoroughly,
an oily residue may remain. Rinse under
running water until the water runs clear
with no milky glow, then dry.
Shake well from side to side in the
beaker, and gently massage with your
hands to fully dissolve the foundation.
Even 1g is enough for thorough cleansing.
beaker, and gently massage with your
hands to fully dissolve the foundation.
Even 1g is enough for thorough cleansing.
THE TOOL LAB's Suggested
Brush Cleansing Routine
Brush Cleansing Routine
Once a day with
a cleansing tissue
a cleansing tissue
Once a week
with a brush
cleanser
with a brush
cleanser
Wiping daily with a tissue can significantly
reduce brush cleaning time.
reduce brush cleaning time.
Q. Do I need to mix it with water?
Foundation Brush Cleanser is an oil-based
formula, and its cleansing power decreases
if diluted with water. Please use it
as is, without dilution.
formula, and its cleansing power decreases
if diluted with water. Please use it
as is, without dilution.
Q. Can I use it on puffs as well?
Foundation Brush Cleanser contains
oil ingredients, so its effectiveness
decreases when used on puffs. We
recommend cleaning puffs with a neutral
detergent or soap.
oil ingredients, so its effectiveness
decreases when used on puffs. We
recommend cleaning puffs with a neutral
detergent or soap.
Q. Can it be used on natural hair brushes?
Natural hair brushes are made of protein,
and using an oil-based Foundation Brush
Cleanser may cause the bristles to clump
and deteriorate, reducing their original
effectiveness. Please use a dedicated
Natural Hair Brush Cleanser for gentle
cleansing and protection of the bristles.
and using an oil-based Foundation Brush
Cleanser may cause the bristles to clump
and deteriorate, reducing their original
effectiveness. Please use a dedicated
Natural Hair Brush Cleanser for gentle
cleansing and protection of the bristles.
Recommended for these people
When you want to thoroughly
clean the brush used for
cushion or foundation
clean the brush used for
cushion or foundation
For those who want powerful
cleaning even with a small
amount of cleanser
cleaning even with a small
amount of cleanser
For those who want to
use their precious brush
for a long time
use their precious brush
for a long time
Clean without damaging the bristles
Natural Hair Brush Cleanser
Natural Hair Brush Cleanser
#1g Cleanser
Economical
Cleanser
Cleanser
Contains
bristle-protecting
ingredients
bristle-protecting
ingredients
Powerful cleansing
ability
ability
Why?
Do you need a cleanser exclusively for natural hair?
Just as you wash fabrics differently, you should choose
a cleanser based on the type of bristle.
a cleanser based on the type of bristle.
For natural hair brushes used with powder
formulas, use a cleanser with conditioning
effects to protect the bristle cuticles.
This prevents makeup residue from contaminating
the brush or the bristles from clumping,
ensuring optimal performance.
formulas, use a cleanser with conditioning
effects to protect the bristle cuticles.
This prevents makeup residue from contaminating
the brush or the bristles from clumping,
ensuring optimal performance.
Everyone who has tried it knows!
A cleanser you'll repurchase for a lifetime
Contains moisturizing ingredients
for natural hair, so your bristles
feel soft after washing!
for natural hair, so your bristles
feel soft after washing!
wndu****
The brush bristles won't get
damaged, and even a small amount
cleans thoroughly inside.
I love it!
damaged, and even a small amount
cleans thoroughly inside.
I love it!
marc****
Even a small amount cleans
really well. It feels
like new! ^^
really well. It feels
like new! ^^
kesu****
Powder Brush
1 piece
For easier quantity control, try selecting the
dedicated beaker as an additional option!
dedicated beaker as an additional option!
Since it's for natural
hair, it's great for cleaning
everything from eye brushes
to powder brushes.
hair, it's great for cleaning
everything from eye brushes
to powder brushes.
anne****
* As of February 2024 / Excerpt from The Tool Lab Naver Smart Store reviews
Recommended
Usage
Usage
Blusher Brush
1 piece
Special beaker for better use together
Contains hair-protecting ingredients
Contains dipropylene glycol ingredient that
protects the bristles, reducing brush damage
and maintaining softness for longer.
protects the bristles, reducing brush damage
and maintaining softness for longer.
An economical, highly concentrated
cleanser that can clean with just 1g
cleanser that can clean with just 1g
A highly concentrated formula with enhanced
cleaning power to thoroughly remove even old
makeup residue from brushes left for a long time!
cleaning power to thoroughly remove even old
makeup residue from brushes left for a long time!
With just 1g, you can clean up
to 5 eye brushes.
to 5 eye brushes.
For blushers and powder
brushes with a lot of bristles,
increase the amount so the
ferrule is not submerged.
brushes with a lot of bristles,
increase the amount so the
ferrule is not submerged.
Brush Types
Eye Brush
5 pieces
Quantity
Dipropylene Glycol
A moisturizing ingredient with higher
efficacy than glycerin, it attracts
moisture from the surroundings and
provides moisturizing effects
to the brush bristles.
efficacy than glycerin, it attracts
moisture from the surroundings and
provides moisturizing effects
to the brush bristles.
* Limited to the characteristics of the ingredient.
Powerful cleansing ability
Removes even the remaining makeup
residue inside the brush thoroughly.
residue inside the brush thoroughly.
Can be used to clean all brushes, including those with
natural hair and those used with powder types.
natural hair and those used with powder types.
After cleaning
Before cleaning
Powder residue and
sebum clump together,
causing makeup to cake.
sebum clump together,
causing makeup to cake.
Cleans thoroughly without
damaging the bristles,
keeping the brush's
performance like new.
damaging the bristles,
keeping the brush's
performance like new.
For 5 eye brushes Pour 1g
of cleanser into a beaker
Clean the brushes by moving
them back and forth as if
pressing side to side
of cleanser into a beaker
Clean the brushes by moving
them back and forth as if
pressing side to side
+ Increase by 1g according
to the size
to the size
After the residue is removed,
rinse with water and remove
any moisture.
rinse with water and remove
any moisture.
Place the brush upside down
in the dedicated holder to dry.
in the dedicated holder to dry.
When cleaning 1-2 small
eye brushes, pour a small
amount of cleanser
onto the cleansing mitt, gently
move the brush back and forth,
and rinse. This allows you to
clean without wasting cleanser.
eye brushes, pour a small
amount of cleanser
onto the cleansing mitt, gently
move the brush back and forth,
and rinse. This allows you to
clean without wasting cleanser.
Q. Do I need to mix it with water?
Natural Hair Brush Cleanser is an essence
type. If diluted with water, its cleansing
power will decrease. Please use it as
is, without dilution.
type. If diluted with water, its cleansing
power will decrease. Please use it as
is, without dilution.
Q. I don't know what type of bristle
my brush has!
my brush has!
If you are not sure about the exact type
of your brush, we recommend choosing a
cleanser based on the formula
you use with it.
of your brush, we recommend choosing a
cleanser based on the formula
you use with it.
If you use your brush with powder-type
products, choose the Natural Hair
Brush Cleanser. If you use it with
foundation or concealer-type products,
select the Foundation Brush Cleanser.
products, choose the Natural Hair
Brush Cleanser. If you use it with
foundation or concealer-type products,
select the Foundation Brush Cleanser.
Recommended for these people
Once a week
For those who want to care for
their natural hair brush without
damaging the bristles
their natural hair brush without
damaging the bristles
Once every two weeks
Perfect Cleansing
Mild Cleansing
Foundation Brush Cleanser
For those who have
trouble cleaning with
regular cleansers
trouble cleaning with
regular cleansers
For those who want to
use their brush like
new for a long time
use their brush like
new for a long time
Use separately from Foundation
Brush Cleanser
Brush Cleanser
Natural Hair Brush Cleanser
Foundation / Concealer
Brush Cleansing
Brush Cleansing
Shadow / Blusher
Brush Cleansing
Brush Cleansing
Quickly and thoroughly
cleans thick liquid formulas
cleans thick liquid formulas
Contains ingredients that protect
the bristles, keeping them soft
and undamaged during cleaning
the bristles, keeping them soft
and undamaged during cleaning
Foundation Brush Cleanser
& Natural Hair Brush Cleanser
& Natural Hair Brush Cleanser
Please use as follows!
Do not soak in water for a long time.
The glue that holds the bristles may
dissolve, causing bristle loss.
dissolve, causing bristle loss.
Do not scrub excessively
when cleaning.
when cleaning.
The tips of the bristles may wear out,
reducing the brush's original performance.
reducing the brush's original performance.
Dry with the brush facing downward.
If the bristles face upward, water
may seep into the handle, causing
the ferrule to loosen.
may seep into the handle, causing
the ferrule to loosen.
Do not dry with a net cover on.
Air cannot circulate between
the bristles, which may cause
bacteria to grow and prevent
proper drying inside.
the bristles, which may cause
bacteria to grow and prevent
proper drying inside.
Do not squeeze the
brush too hard.
brush too hard.
If you squeeze the wet brush bristles
too hard, the bristles may come out.
too hard, the bristles may come out.
Applying strong force when cleaning the brush
may cause bristle loss. Gently press to clean
and rinse lightly with lukewarm water.
may cause bristle loss. Gently press to clean
and rinse lightly with lukewarm water.
Do not let water touch the ferrule and handle
except for the bristles. This may cause the
handle to crack or the brush to come apart.
except for the bristles. This may cause the
handle to crack or the brush to come apart.
THE TOOL LAB sets its own strict standards
of quality and continues innovation through
craftsmanship and constant research.
of quality and continues innovation through
craftsmanship and constant research.
THE TOOL LAB leads innovation in beauty tools.
Isin:
IEMVBHOBCBVP
Out of Stock
In Stock
• Free 30-Day returns
Backordered
Out of Stock
IBSPOT Buyer Protection
- Free 30-Day Returns
- Full Refund for Damaged or Incorrect Items
- Guaranteed Delivery or Money Back
- Secure Checkout & Fast Support
Why we love it
This dense formula is enhanced to thoroughly clean even the old makeup residue from brushes that have been neglected for a long time. It effectively removes makeup residue remaining inside the brush. Suitable for cleaning all brushes including the bristles and powder types.
Featured ingredients
Contains dipropylene glycol, which protects the bristles, reducing damage and maintaining softness for a long time. Dipropylene glycol is a more moisturizing ingredient than glycerin, attracting moisture from the surroundings to provide a moisturizing effect to the brush bristles.
How to use
1. For five eye brushes, pour 1g of cleanser into a beaker and clean the brushes by pressing them back and forth. 2. Once the residue is removed, rinse with water and remove excess moisture. 3. Insert the brushes upside down into a dedicated holder to dry.
More Info
Make your brushes & puffs as clean as new!
The Tool Lab Makeup
Tool Cleansing Line
Tool Cleansing Line
Quick cleansing once a day
Tool Cleansing Soap
Brush Cleansing Tissue
#Tissue Type Cleanser
#Solid Type Cleanser
#Multi Cleansing
#10 Second
Cleansing
Cleansing
#Contains Natural
Ingredients
Ingredients
#Fresh Finish
Deep cleansing once a week
Foundation Brush Cleanser
#1g Oil Cleanser
#Powerful Cleaning
Natural Hair Brush Cleanser
#1g Oil Cleanser
For Natural Hair Brushes
#Powerful Cleaning
#For Foundation Brushes
Keep it like new,
for longer.
for longer.
The first solution for proper care by tool experts THE
TOOL LAB:"Customized cleaning for each tool"
TOOL LAB:"Customized cleaning for each tool"
Last longer with specialized cleansers! Start
clean, feel confident in your skin!
clean, feel confident in your skin!
Thorough cleaning from brush to puff
Tool Cleansing Soap
Economical cleanser
Contains natural
ingredients
ingredients
Multi cleansing
Makeup tool cleaning
Why should you use a dedicated soap?
With the cleansing products I used
at home, no matter how many times
I washed it, it seemed unchanged.
at home, no matter how many times
I washed it, it seemed unchanged.
Residue remained, so I scrubbed hard and
the puff was completely ruined.
the puff was completely ruined.
I washed it with cleansing foam, but
the bristles became stiff
and were all damaged.
the bristles became stiff
and were all damaged.
With THE TOOL LAB Tool Cleansing Soap
Clean thoroughly without any hair damage
Manage neatly without any residue
Clean thoroughly without any hair damage
Manage neatly without any residue
Brush
Puff
Sponge
Before use
After use
Multi cleansing
with just one soap
with just one soap
Perfectly cleans everything from brushes
used for powder products to puffs and
sponges used for liquid products.
used for powder products to puffs and
sponges used for liquid products.
Before use
After use
Before use
After use
An economical cleanser that can be
used with a very small amount
used with a very small amount
A solid formula that does not soften easily,
lasts longer with a large size soap
lasts longer with a large size soap
THE TOOL LAB
Tool Cleansing Soap
Tool Cleansing Soap
14,000 KRW / 75g
Gently rub for a
perfect clean
perfect clean
Can be used over 500 times
Other brand
brush cleanser
brush cleanser
18,000 KRW / 200ml
Requires
10ml per use
10ml per use
Can be used up to 40 times
Chrysanthemum
extract
extract
• Skin moisturizing
• Skin moisturizing
* Limited to the characteristics of the raw materials
Contains natural ingredients
for safe use without damage
for safe use without damage
Contains natural ingredients that are good
for skin moisturizing and conditioning, gently
protecting both makeup tools and hands
for skin moisturizing and conditioning, gently
protecting both makeup tools and hands
Willow
extract
extract
Chamomile
extract
extract
• Skin conditioning
• Prevents moisture
⠀evaporation
⠀evaporation
• Soothes skin
When cleaning the brush
After thoroughly wetting
the brush with water, clean
it back and forth on the
Tool Cleansing Soap.
the brush with water, clean
it back and forth on the
Tool Cleansing Soap.
When cleaning the sponge
After thoroughly wetting
the sponge with water, apply
Tool Cleansing Soap and
wash by gently squeezing.
the sponge with water, apply
Tool Cleansing Soap and
wash by gently squeezing.
When cleaning the puff
After thoroughly wetting
the puff with water, apply
Tool Cleansing Soap and
wash by gently squeezing.
the puff with water, apply
Tool Cleansing Soap and
wash by gently squeezing.
+ Plus Tip
When cleaning the puff, do not rub it. Gently
squeeze and wash it with your hands.
squeeze and wash it with your hands.
After washing the sponge or puff, press
it with a towel or tissue to remove excess
water, then dry it in a well-ventilated area.
it with a towel or tissue to remove excess
water, then dry it in a well-ventilated area.
Recommended for these people
For those who want to use makeup tools
hygienically
hygienically
For those who want an easier and
simpler cleaning than regular cleansers
simpler cleaning than regular cleansers
For those who want gentle care without
worrying about damaging tools or skin
worrying about damaging tools or skin
Fresher and more compact!
Brush Cleansing Tissue
Renewed
10-second
cleanser
cleanser
Total sales:
57,000 units
57,000 units
Pull-out tissue type
Super easy cleaning
Super easy cleaning
Reduced
cleaning time
cleaning time
Long-lasting,
generous volume
generous volume
Once you try it, you'll definitely repurchase.
"This is my third time repurchasing.
I wear makeup every day and I love
how I can cleanse right away."
I wear makeup every day and I love
how I can cleanse right away."
A tissue-type cleanser
you want to stock up on
you want to stock up on
* Excerpt from The Tool Lab Naver Smart Store review
"I bought it because cleaning brushes
is a hassle. The tissue type is really
convenient. Just place it on your palm
and wipe side to side, and it's clean.
I'm going to stock up!"
is a hassle. The tissue type is really
convenient. Just place it on your palm
and wipe side to side, and it's clean.
I'm going to stock up!"
"Why haven't you bought this yet? It's a
product that makes you say 'wow.' It's really
easy to use. When you rub your brush on the
tissue, you can see the foundation color
coming off in real time."
product that makes you say 'wow.' It's really
easy to use. When you rub your brush on the
tissue, you can see the foundation color
coming off in real time."
Brush Cleansing Tissue
Now even newer!
A fresher feel
Removes makeup residue instantly!
With adjusted argan oil content, it provides
the same cleaning and brush protection effects,
but leaves a fresher and cleaner finish.
the same cleaning and brush protection effects,
but leaves a fresher and cleaner finish.
The size has changed from the original
160mm*190mm to a handy 100mm*100mm,
making it even more convenient to use.
160mm*190mm to a handy 100mm*100mm,
making it even more convenient to use.
In just 10 seconds
More compact fabric size
What happens if you
delay cleaning your brush?
delay cleaning your brush?
Bacterial growth
can cause skin
problems
can cause skin
problems
Brush bristle damage
shortens lifespan
shortens lifespan
Uneven base
makeup
makeup
Done in just 10 seconds of rubbing
Super easy cleansing
With excellent cleansing power, it quickly
and thoroughly removes makeup residue
in just 10 seconds of rubbing.
and thoroughly removes makeup residue
in just 10 seconds of rubbing.
Before use
After use
Convenient tissue type for easy
brush cleansing anytime, anywhere.
brush cleansing anytime, anywhere.
Contains hair-protecting ingredients
Contains argan kernel oil, which
protects hair and adds shine,
reducing brush damage and maintaining
softness for longer.
protects hair and adds shine,
reducing brush damage and maintaining
softness for longer.
Q. Do I need to rinse with water after wiping
⠀⠀with the tissue?
⠀⠀with the tissue?
After using the Brush Cleansing Tissue, you
can use the brush as is after it is completely
dry, without the need for a separate rinsing
step. However, if desired, you may wipe it once
more with a wet tissue or a dry tissue before
use.
can use the brush as is after it is completely
dry, without the need for a separate rinsing
step. However, if desired, you may wipe it once
more with a wet tissue or a dry tissue before
use.
Please use the Brush Cleansing Tissue
for synthetic brushes. To maintain
the performance of natural hair brushes
for a long time, we recommend cleaning
and caring for them with a cleanser
specifically for natural hair brushes.
for synthetic brushes. To maintain
the performance of natural hair brushes
for a long time, we recommend cleaning
and caring for them with a cleanser
specifically for natural hair brushes.
Q. Can I use it on natural hair brushes?
Q. It feels slippery after wiping.
The Brush Cleansing Tissue contains
argan kernel oil, providing a moisturizing feel.
It is made with gentle ingredients,
so you can use your brush right away.
However, if you prefer a matte finish,
try wiping it once more
with a dry tissue before use.
argan kernel oil, providing a moisturizing feel.
It is made with gentle ingredients,
so you can use your brush right away.
However, if you prefer a matte finish,
try wiping it once more
with a dry tissue before use.
* Limited to the characteristics of the raw materials.
A palm-sized tissue is
enough with just one sheet.
enough with just one sheet.
With one sheet of the Brush Cleansing
Tissue, sized to the average woman's
palm, you can thoroughly clean one
foundation brush or
five concealer brushes.
Tissue, sized to the average woman's
palm, you can thoroughly clean one
foundation brush or
five concealer brushes.
Generous capacity for daily use
throughout the month.
throughout the month.
Contains
20 sheets
in total.
20 sheets
in total.
5 times
a week
a week
One month
of use
of use
Recommended for these people
For those who found rinsing and drying brushes
to be a hassle when cleaning.
to be a hassle when cleaning.
For those who want to use their brushes
as clean as new every day.
as clean as new every day.
For those who want to carry and hygienically
manage their brushes anytime, anywhere.
manage their brushes anytime, anywhere.
Gently sweep the brush
back and forth on a
tissue to remove any
remaining foundation.
back and forth on a
tissue to remove any
remaining foundation.
If necessary, finish with
a dry tissue or a wet tissue.
a dry tissue or a wet tissue.
Perfect cleansing with just 1g
Foundation Brush Cleanser
#1g Cleanser
Economical cleanser
Minimizes
bristle damage
bristle damage
Powerful
cleansing power
cleansing power
Brush cleaning
Why is it important?
Why is it important?
Due to foundation residue
Causes trouble due
to bacterial growth
to bacterial growth
Shortens lifespan due
to bristle damage
to bristle damage
Flaky base
makeup
makeup
Clean thoroughly with The Tool
Lab Foundation Brush Cleanser
Lab Foundation Brush Cleanser
Lifetime Repurchase Cleanser
I've been using only this
product for years. Even
a small amount cleans perfectly.
product for years. Even
a small amount cleans perfectly.
su***
As expected, a brush cleanser
made by a company specializing
in brushes is different. The
bristles become like new!
made by a company specializing
in brushes is different. The
bristles become like new!
jinyo***
I was amazed that old
foundation residue melted
away instantly.
foundation residue melted
away instantly.
ddu***
My skin is sensitive, so I carefully
choose brush cleansers that touch
my face, but this product is truly
gentle! The subtle scent is also
wonderful.
choose brush cleansers that touch
my face, but this product is truly
gentle! The subtle scent is also
wonderful.
got***
* As of February 2024 / Excerpt from The Tool Lab Naver Smart Store review
General
Water Base Cleanser
Water Base Cleanser
THE TOOL LAB
Foundation Brush Cleanser
Foundation Brush Cleanser
Highly concentrated oil-based
Powerful cleansing power
Powerful cleansing power
• Cleansing water type
• Relatively weak cleansing
⠀power
⠀power
• Difficult to deep clean,
⠀foundation residue remains
⠀between the bristles
⠀foundation residue remains
⠀between the bristles
• Brush performance
⠀decreases and hygiene
⠀issues may occur
⠀decreases and hygiene
⠀issues may occur
• Highly concentrated oil type
• Perfectly cleanses
⠀old foundation residue
⠀between bristles
⠀old foundation residue
⠀between bristles
• Powerful cleansing power
Typical alcohol-based cleansers find it
difficult to perfectly clean old foundation
residue inside the brush, so if you want
a more thorough brush cleaning, be sure
to choose an oil-based product!
difficult to perfectly clean old foundation
residue inside the brush, so if you want
a more thorough brush cleaning, be sure
to choose an oil-based product!
• Maintains performance
⠀for a long time without
⠀damaging the brush
⠀for a long time without
⠀damaging the brush
Powerful cleansing with just 1g!
Economical cleanser
With a 320ml (50ml) capacity, you
can clean a foundation brush 320
times (50 times) using 1g each time.
can clean a foundation brush 320
times (50 times) using 1g each time.
Other brand
water-based cleanser
water-based cleanser
7,500 KRW
10g per use
• Sunflower seed,
⠀Rosehip fruit oil
⠀Rosehip fruit oil
Chamomile
flower water
flower water
(300 KRW)
Can be used 25 times
The Tool Lab
Foundation Brush Cleanser
Foundation Brush Cleanser
(78 KRW)
• Maintains softness
• Blocks moisture in
⠀synthetic bristles
⠀synthetic bristles
• Hair conditioning
• Subtle and gentle
⠀fragrance
⠀fragrance
* Limited to raw material characteristics
Can be used 320 times
1g per use
25,000 KRW
A dedicated beaker for even better use
For easier measurement, select the dedicated
beaker as an additional option!
beaker as an additional option!
Contains hair-protecting ingredients
for long-lasting use without
brush damage
for long-lasting use without
brush damage
Contains ingredients specialized
for hair conditioning to minimize
hair damage during cleaning
for hair conditioning to minimize
hair damage during cleaning
Panthenol
Silk extract
Silk extract
• Prevents brush damage
Vegetable
oil
oil
For foundation brushes:
Pour 1g of cleanser into
a beaker. Press the brush
left and right and clean
by moving it back and forth.
Pour 1g of cleanser into
a beaker. Press the brush
left and right and clean
by moving it back and forth.
Rinse until the water
runs clear, then remove
excess water.
runs clear, then remove
excess water.
As oil residue may
remain, please wash
again with soap.
remain, please wash
again with soap.
+ Plus Tip
THE TOOL LAB Brush Cleanser is an oil-based
formulation, so if not rinsed thoroughly,
an oily residue may remain. Rinse under
running water until the water runs clear
with no milky glow, then dry.
formulation, so if not rinsed thoroughly,
an oily residue may remain. Rinse under
running water until the water runs clear
with no milky glow, then dry.
Shake well from side to side in the
beaker, and gently massage with your
hands to fully dissolve the foundation.
Even 1g is enough for thorough cleansing.
beaker, and gently massage with your
hands to fully dissolve the foundation.
Even 1g is enough for thorough cleansing.
THE TOOL LAB's Suggested
Brush Cleansing Routine
Brush Cleansing Routine
Once a day with
a cleansing tissue
a cleansing tissue
Once a week
with a brush
cleanser
with a brush
cleanser
Wiping daily with a tissue can significantly
reduce brush cleaning time.
reduce brush cleaning time.
Q. Do I need to mix it with water?
Foundation Brush Cleanser is an oil-based
formula, and its cleansing power decreases
if diluted with water. Please use it
as is, without dilution.
formula, and its cleansing power decreases
if diluted with water. Please use it
as is, without dilution.
Q. Can I use it on puffs as well?
Foundation Brush Cleanser contains
oil ingredients, so its effectiveness
decreases when used on puffs. We
recommend cleaning puffs with a neutral
detergent or soap.
oil ingredients, so its effectiveness
decreases when used on puffs. We
recommend cleaning puffs with a neutral
detergent or soap.
Q. Can it be used on natural hair brushes?
Natural hair brushes are made of protein,
and using an oil-based Foundation Brush
Cleanser may cause the bristles to clump
and deteriorate, reducing their original
effectiveness. Please use a dedicated
Natural Hair Brush Cleanser for gentle
cleansing and protection of the bristles.
and using an oil-based Foundation Brush
Cleanser may cause the bristles to clump
and deteriorate, reducing their original
effectiveness. Please use a dedicated
Natural Hair Brush Cleanser for gentle
cleansing and protection of the bristles.
Recommended for these people
When you want to thoroughly
clean the brush used for
cushion or foundation
clean the brush used for
cushion or foundation
For those who want powerful
cleaning even with a small
amount of cleanser
cleaning even with a small
amount of cleanser
For those who want to
use their precious brush
for a long time
use their precious brush
for a long time
Clean without damaging the bristles
Natural Hair Brush Cleanser
Natural Hair Brush Cleanser
#1g Cleanser
Economical
Cleanser
Cleanser
Contains
bristle-protecting
ingredients
bristle-protecting
ingredients
Powerful cleansing
ability
ability
Why?
Do you need a cleanser exclusively for natural hair?
Just as you wash fabrics differently, you should choose
a cleanser based on the type of bristle.
a cleanser based on the type of bristle.
For natural hair brushes used with powder
formulas, use a cleanser with conditioning
effects to protect the bristle cuticles.
This prevents makeup residue from contaminating
the brush or the bristles from clumping,
ensuring optimal performance.
formulas, use a cleanser with conditioning
effects to protect the bristle cuticles.
This prevents makeup residue from contaminating
the brush or the bristles from clumping,
ensuring optimal performance.
Everyone who has tried it knows!
A cleanser you'll repurchase for a lifetime
Contains moisturizing ingredients
for natural hair, so your bristles
feel soft after washing!
for natural hair, so your bristles
feel soft after washing!
wndu****
The brush bristles won't get
damaged, and even a small amount
cleans thoroughly inside.
I love it!
damaged, and even a small amount
cleans thoroughly inside.
I love it!
marc****
Even a small amount cleans
really well. It feels
like new! ^^
really well. It feels
like new! ^^
kesu****
Powder Brush
1 piece
For easier quantity control, try selecting the
dedicated beaker as an additional option!
dedicated beaker as an additional option!
Since it's for natural
hair, it's great for cleaning
everything from eye brushes
to powder brushes.
hair, it's great for cleaning
everything from eye brushes
to powder brushes.
anne****
* As of February 2024 / Excerpt from The Tool Lab Naver Smart Store reviews
Recommended
Usage
Usage
Blusher Brush
1 piece
Special beaker for better use together
Contains hair-protecting ingredients
Contains dipropylene glycol ingredient that
protects the bristles, reducing brush damage
and maintaining softness for longer.
protects the bristles, reducing brush damage
and maintaining softness for longer.
An economical, highly concentrated
cleanser that can clean with just 1g
cleanser that can clean with just 1g
A highly concentrated formula with enhanced
cleaning power to thoroughly remove even old
makeup residue from brushes left for a long time!
cleaning power to thoroughly remove even old
makeup residue from brushes left for a long time!
With just 1g, you can clean up
to 5 eye brushes.
to 5 eye brushes.
For blushers and powder
brushes with a lot of bristles,
increase the amount so the
ferrule is not submerged.
brushes with a lot of bristles,
increase the amount so the
ferrule is not submerged.
Brush Types
Eye Brush
5 pieces
Quantity
Dipropylene Glycol
A moisturizing ingredient with higher
efficacy than glycerin, it attracts
moisture from the surroundings and
provides moisturizing effects
to the brush bristles.
efficacy than glycerin, it attracts
moisture from the surroundings and
provides moisturizing effects
to the brush bristles.
* Limited to the characteristics of the ingredient.
Powerful cleansing ability
Removes even the remaining makeup
residue inside the brush thoroughly.
residue inside the brush thoroughly.
Can be used to clean all brushes, including those with
natural hair and those used with powder types.
natural hair and those used with powder types.
After cleaning
Before cleaning
Powder residue and
sebum clump together,
causing makeup to cake.
sebum clump together,
causing makeup to cake.
Cleans thoroughly without
damaging the bristles,
keeping the brush's
performance like new.
damaging the bristles,
keeping the brush's
performance like new.
For 5 eye brushes Pour 1g
of cleanser into a beaker
Clean the brushes by moving
them back and forth as if
pressing side to side
of cleanser into a beaker
Clean the brushes by moving
them back and forth as if
pressing side to side
+ Increase by 1g according
to the size
to the size
After the residue is removed,
rinse with water and remove
any moisture.
rinse with water and remove
any moisture.
Place the brush upside down
in the dedicated holder to dry.
in the dedicated holder to dry.
When cleaning 1-2 small
eye brushes, pour a small
amount of cleanser
onto the cleansing mitt, gently
move the brush back and forth,
and rinse. This allows you to
clean without wasting cleanser.
eye brushes, pour a small
amount of cleanser
onto the cleansing mitt, gently
move the brush back and forth,
and rinse. This allows you to
clean without wasting cleanser.
Q. Do I need to mix it with water?
Natural Hair Brush Cleanser is an essence
type. If diluted with water, its cleansing
power will decrease. Please use it as
is, without dilution.
type. If diluted with water, its cleansing
power will decrease. Please use it as
is, without dilution.
Q. I don't know what type of bristle
my brush has!
my brush has!
If you are not sure about the exact type
of your brush, we recommend choosing a
cleanser based on the formula
you use with it.
of your brush, we recommend choosing a
cleanser based on the formula
you use with it.
If you use your brush with powder-type
products, choose the Natural Hair
Brush Cleanser. If you use it with
foundation or concealer-type products,
select the Foundation Brush Cleanser.
products, choose the Natural Hair
Brush Cleanser. If you use it with
foundation or concealer-type products,
select the Foundation Brush Cleanser.
Recommended for these people
Once a week
For those who want to care for
their natural hair brush without
damaging the bristles
their natural hair brush without
damaging the bristles
Once every two weeks
Perfect Cleansing
Mild Cleansing
Foundation Brush Cleanser
For those who have
trouble cleaning with
regular cleansers
trouble cleaning with
regular cleansers
For those who want to
use their brush like
new for a long time
use their brush like
new for a long time
Use separately from Foundation
Brush Cleanser
Brush Cleanser
Natural Hair Brush Cleanser
Foundation / Concealer
Brush Cleansing
Brush Cleansing
Shadow / Blusher
Brush Cleansing
Brush Cleansing
Quickly and thoroughly
cleans thick liquid formulas
cleans thick liquid formulas
Contains ingredients that protect
the bristles, keeping them soft
and undamaged during cleaning
the bristles, keeping them soft
and undamaged during cleaning
Foundation Brush Cleanser
& Natural Hair Brush Cleanser
& Natural Hair Brush Cleanser
Please use as follows!
Do not soak in water for a long time.
The glue that holds the bristles may
dissolve, causing bristle loss.
dissolve, causing bristle loss.
Do not scrub excessively
when cleaning.
when cleaning.
The tips of the bristles may wear out,
reducing the brush's original performance.
reducing the brush's original performance.
Dry with the brush facing downward.
If the bristles face upward, water
may seep into the handle, causing
the ferrule to loosen.
may seep into the handle, causing
the ferrule to loosen.
Do not dry with a net cover on.
Air cannot circulate between
the bristles, which may cause
bacteria to grow and prevent
proper drying inside.
the bristles, which may cause
bacteria to grow and prevent
proper drying inside.
Do not squeeze the
brush too hard.
brush too hard.
If you squeeze the wet brush bristles
too hard, the bristles may come out.
too hard, the bristles may come out.
Applying strong force when cleaning the brush
may cause bristle loss. Gently press to clean
and rinse lightly with lukewarm water.
may cause bristle loss. Gently press to clean
and rinse lightly with lukewarm water.
Do not let water touch the ferrule and handle
except for the bristles. This may cause the
handle to crack or the brush to come apart.
except for the bristles. This may cause the
handle to crack or the brush to come apart.
THE TOOL LAB sets its own strict standards
of quality and continues innovation through
craftsmanship and constant research.
of quality and continues innovation through
craftsmanship and constant research.
THE TOOL LAB leads innovation in beauty tools.
Isin:
IEMVBHOBCBVP
Why we love it
This dense formula is enhanced to thoroughly clean even the old makeup residue from brushes that have been neglected for a long time. It effectively removes makeup residue remaining inside the brush. Suitable for cleaning all brushes including the bristles and powder types.
Featured ingredients
Contains dipropylene glycol, which protects the bristles, reducing damage and maintaining softness for a long time. Dipropylene glycol is a more moisturizing ingredient than glycerin, attracting moisture from the surroundings to provide a moisturizing effect to the brush bristles.
How to use
1. For five eye brushes, pour 1g of cleanser into a beaker and clean the brushes by pressing them back and forth. 2. Once the residue is removed, rinse with water and remove excess moisture. 3. Insert the brushes upside down into a dedicated holder to dry.
More Info
Make your brushes & puffs as clean as new!
The Tool Lab Makeup
Tool Cleansing Line
Tool Cleansing Line
Quick cleansing once a day
Tool Cleansing Soap
Brush Cleansing Tissue
#Tissue Type Cleanser
#Solid Type Cleanser
#Multi Cleansing
#10 Second
Cleansing
Cleansing
#Contains Natural
Ingredients
Ingredients
#Fresh Finish
Deep cleansing once a week
Foundation Brush Cleanser
#1g Oil Cleanser
#Powerful Cleaning
Natural Hair Brush Cleanser
#1g Oil Cleanser
For Natural Hair Brushes
#Powerful Cleaning
#For Foundation Brushes
Keep it like new,
for longer.
for longer.
The first solution for proper care by tool experts THE
TOOL LAB:"Customized cleaning for each tool"
TOOL LAB:"Customized cleaning for each tool"
Last longer with specialized cleansers! Start
clean, feel confident in your skin!
clean, feel confident in your skin!
Thorough cleaning from brush to puff
Tool Cleansing Soap
Economical cleanser
Contains natural
ingredients
ingredients
Multi cleansing
Makeup tool cleaning
Why should you use a dedicated soap?
With the cleansing products I used
at home, no matter how many times
I washed it, it seemed unchanged.
at home, no matter how many times
I washed it, it seemed unchanged.
Residue remained, so I scrubbed hard and
the puff was completely ruined.
the puff was completely ruined.
I washed it with cleansing foam, but
the bristles became stiff
and were all damaged.
the bristles became stiff
and were all damaged.
With THE TOOL LAB Tool Cleansing Soap
Clean thoroughly without any hair damage
Manage neatly without any residue
Clean thoroughly without any hair damage
Manage neatly without any residue
Brush
Puff
Sponge
Before use
After use
Multi cleansing
with just one soap
with just one soap
Perfectly cleans everything from brushes
used for powder products to puffs and
sponges used for liquid products.
used for powder products to puffs and
sponges used for liquid products.
Before use
After use
Before use
After use
An economical cleanser that can be
used with a very small amount
used with a very small amount
A solid formula that does not soften easily,
lasts longer with a large size soap
lasts longer with a large size soap
THE TOOL LAB
Tool Cleansing Soap
Tool Cleansing Soap
14,000 KRW / 75g
Gently rub for a
perfect clean
perfect clean
Can be used over 500 times
Other brand
brush cleanser
brush cleanser
18,000 KRW / 200ml
Requires
10ml per use
10ml per use
Can be used up to 40 times
Chrysanthemum
extract
extract
• Skin moisturizing
• Skin moisturizing
* Limited to the characteristics of the raw materials
Contains natural ingredients
for safe use without damage
for safe use without damage
Contains natural ingredients that are good
for skin moisturizing and conditioning, gently
protecting both makeup tools and hands
for skin moisturizing and conditioning, gently
protecting both makeup tools and hands
Willow
extract
extract
Chamomile
extract
extract
• Skin conditioning
• Prevents moisture
⠀evaporation
⠀evaporation
• Soothes skin
When cleaning the brush
After thoroughly wetting
the brush with water, clean
it back and forth on the
Tool Cleansing Soap.
the brush with water, clean
it back and forth on the
Tool Cleansing Soap.
When cleaning the sponge
After thoroughly wetting
the sponge with water, apply
Tool Cleansing Soap and
wash by gently squeezing.
the sponge with water, apply
Tool Cleansing Soap and
wash by gently squeezing.
When cleaning the puff
After thoroughly wetting
the puff with water, apply
Tool Cleansing Soap and
wash by gently squeezing.
the puff with water, apply
Tool Cleansing Soap and
wash by gently squeezing.
+ Plus Tip
When cleaning the puff, do not rub it. Gently
squeeze and wash it with your hands.
squeeze and wash it with your hands.
After washing the sponge or puff, press
it with a towel or tissue to remove excess
water, then dry it in a well-ventilated area.
it with a towel or tissue to remove excess
water, then dry it in a well-ventilated area.
Recommended for these people
For those who want to use makeup tools
hygienically
hygienically
For those who want an easier and
simpler cleaning than regular cleansers
simpler cleaning than regular cleansers
For those who want gentle care without
worrying about damaging tools or skin
worrying about damaging tools or skin
Fresher and more compact!
Brush Cleansing Tissue
Renewed
10-second
cleanser
cleanser
Total sales:
57,000 units
57,000 units
Pull-out tissue type
Super easy cleaning
Super easy cleaning
Reduced
cleaning time
cleaning time
Long-lasting,
generous volume
generous volume
Once you try it, you'll definitely repurchase.
"This is my third time repurchasing.
I wear makeup every day and I love
how I can cleanse right away."
I wear makeup every day and I love
how I can cleanse right away."
A tissue-type cleanser
you want to stock up on
you want to stock up on
* Excerpt from The Tool Lab Naver Smart Store review
"I bought it because cleaning brushes
is a hassle. The tissue type is really
convenient. Just place it on your palm
and wipe side to side, and it's clean.
I'm going to stock up!"
is a hassle. The tissue type is really
convenient. Just place it on your palm
and wipe side to side, and it's clean.
I'm going to stock up!"
"Why haven't you bought this yet? It's a
product that makes you say 'wow.' It's really
easy to use. When you rub your brush on the
tissue, you can see the foundation color
coming off in real time."
product that makes you say 'wow.' It's really
easy to use. When you rub your brush on the
tissue, you can see the foundation color
coming off in real time."
Brush Cleansing Tissue
Now even newer!
A fresher feel
Removes makeup residue instantly!
With adjusted argan oil content, it provides
the same cleaning and brush protection effects,
but leaves a fresher and cleaner finish.
the same cleaning and brush protection effects,
but leaves a fresher and cleaner finish.
The size has changed from the original
160mm*190mm to a handy 100mm*100mm,
making it even more convenient to use.
160mm*190mm to a handy 100mm*100mm,
making it even more convenient to use.
In just 10 seconds
More compact fabric size
What happens if you
delay cleaning your brush?
delay cleaning your brush?
Bacterial growth
can cause skin
problems
can cause skin
problems
Brush bristle damage
shortens lifespan
shortens lifespan
Uneven base
makeup
makeup
Done in just 10 seconds of rubbing
Super easy cleansing
With excellent cleansing power, it quickly
and thoroughly removes makeup residue
in just 10 seconds of rubbing.
and thoroughly removes makeup residue
in just 10 seconds of rubbing.
Before use
After use
Convenient tissue type for easy
brush cleansing anytime, anywhere.
brush cleansing anytime, anywhere.
Contains hair-protecting ingredients
Contains argan kernel oil, which
protects hair and adds shine,
reducing brush damage and maintaining
softness for longer.
protects hair and adds shine,
reducing brush damage and maintaining
softness for longer.
Q. Do I need to rinse with water after wiping
⠀⠀with the tissue?
⠀⠀with the tissue?
After using the Brush Cleansing Tissue, you
can use the brush as is after it is completely
dry, without the need for a separate rinsing
step. However, if desired, you may wipe it once
more with a wet tissue or a dry tissue before
use.
can use the brush as is after it is completely
dry, without the need for a separate rinsing
step. However, if desired, you may wipe it once
more with a wet tissue or a dry tissue before
use.
Please use the Brush Cleansing Tissue
for synthetic brushes. To maintain
the performance of natural hair brushes
for a long time, we recommend cleaning
and caring for them with a cleanser
specifically for natural hair brushes.
for synthetic brushes. To maintain
the performance of natural hair brushes
for a long time, we recommend cleaning
and caring for them with a cleanser
specifically for natural hair brushes.
Q. Can I use it on natural hair brushes?
Q. It feels slippery after wiping.
The Brush Cleansing Tissue contains
argan kernel oil, providing a moisturizing feel.
It is made with gentle ingredients,
so you can use your brush right away.
However, if you prefer a matte finish,
try wiping it once more
with a dry tissue before use.
argan kernel oil, providing a moisturizing feel.
It is made with gentle ingredients,
so you can use your brush right away.
However, if you prefer a matte finish,
try wiping it once more
with a dry tissue before use.
* Limited to the characteristics of the raw materials.
A palm-sized tissue is
enough with just one sheet.
enough with just one sheet.
With one sheet of the Brush Cleansing
Tissue, sized to the average woman's
palm, you can thoroughly clean one
foundation brush or
five concealer brushes.
Tissue, sized to the average woman's
palm, you can thoroughly clean one
foundation brush or
five concealer brushes.
Generous capacity for daily use
throughout the month.
throughout the month.
Contains
20 sheets
in total.
20 sheets
in total.
5 times
a week
a week
One month
of use
of use
Recommended for these people
For those who found rinsing and drying brushes
to be a hassle when cleaning.
to be a hassle when cleaning.
For those who want to use their brushes
as clean as new every day.
as clean as new every day.
For those who want to carry and hygienically
manage their brushes anytime, anywhere.
manage their brushes anytime, anywhere.
Gently sweep the brush
back and forth on a
tissue to remove any
remaining foundation.
back and forth on a
tissue to remove any
remaining foundation.
If necessary, finish with
a dry tissue or a wet tissue.
a dry tissue or a wet tissue.
Perfect cleansing with just 1g
Foundation Brush Cleanser
#1g Cleanser
Economical cleanser
Minimizes
bristle damage
bristle damage
Powerful
cleansing power
cleansing power
Brush cleaning
Why is it important?
Why is it important?
Due to foundation residue
Causes trouble due
to bacterial growth
to bacterial growth
Shortens lifespan due
to bristle damage
to bristle damage
Flaky base
makeup
makeup
Clean thoroughly with The Tool
Lab Foundation Brush Cleanser
Lab Foundation Brush Cleanser
Lifetime Repurchase Cleanser
I've been using only this
product for years. Even
a small amount cleans perfectly.
product for years. Even
a small amount cleans perfectly.
su***
As expected, a brush cleanser
made by a company specializing
in brushes is different. The
bristles become like new!
made by a company specializing
in brushes is different. The
bristles become like new!
jinyo***
I was amazed that old
foundation residue melted
away instantly.
foundation residue melted
away instantly.
ddu***
My skin is sensitive, so I carefully
choose brush cleansers that touch
my face, but this product is truly
gentle! The subtle scent is also
wonderful.
choose brush cleansers that touch
my face, but this product is truly
gentle! The subtle scent is also
wonderful.
got***
* As of February 2024 / Excerpt from The Tool Lab Naver Smart Store review
General
Water Base Cleanser
Water Base Cleanser
THE TOOL LAB
Foundation Brush Cleanser
Foundation Brush Cleanser
Highly concentrated oil-based
Powerful cleansing power
Powerful cleansing power
• Cleansing water type
• Relatively weak cleansing
⠀power
⠀power
• Difficult to deep clean,
⠀foundation residue remains
⠀between the bristles
⠀foundation residue remains
⠀between the bristles
• Brush performance
⠀decreases and hygiene
⠀issues may occur
⠀decreases and hygiene
⠀issues may occur
• Highly concentrated oil type
• Perfectly cleanses
⠀old foundation residue
⠀between bristles
⠀old foundation residue
⠀between bristles
• Powerful cleansing power
Typical alcohol-based cleansers find it
difficult to perfectly clean old foundation
residue inside the brush, so if you want
a more thorough brush cleaning, be sure
to choose an oil-based product!
difficult to perfectly clean old foundation
residue inside the brush, so if you want
a more thorough brush cleaning, be sure
to choose an oil-based product!
• Maintains performance
⠀for a long time without
⠀damaging the brush
⠀for a long time without
⠀damaging the brush
Powerful cleansing with just 1g!
Economical cleanser
With a 320ml (50ml) capacity, you
can clean a foundation brush 320
times (50 times) using 1g each time.
can clean a foundation brush 320
times (50 times) using 1g each time.
Other brand
water-based cleanser
water-based cleanser
7,500 KRW
10g per use
• Sunflower seed,
⠀Rosehip fruit oil
⠀Rosehip fruit oil
Chamomile
flower water
flower water
(300 KRW)
Can be used 25 times
The Tool Lab
Foundation Brush Cleanser
Foundation Brush Cleanser
(78 KRW)
• Maintains softness
• Blocks moisture in
⠀synthetic bristles
⠀synthetic bristles
• Hair conditioning
• Subtle and gentle
⠀fragrance
⠀fragrance
* Limited to raw material characteristics
Can be used 320 times
1g per use
25,000 KRW
A dedicated beaker for even better use
For easier measurement, select the dedicated
beaker as an additional option!
beaker as an additional option!
Contains hair-protecting ingredients
for long-lasting use without
brush damage
for long-lasting use without
brush damage
Contains ingredients specialized
for hair conditioning to minimize
hair damage during cleaning
for hair conditioning to minimize
hair damage during cleaning
Panthenol
Silk extract
Silk extract
• Prevents brush damage
Vegetable
oil
oil
For foundation brushes:
Pour 1g of cleanser into
a beaker. Press the brush
left and right and clean
by moving it back and forth.
Pour 1g of cleanser into
a beaker. Press the brush
left and right and clean
by moving it back and forth.
Rinse until the water
runs clear, then remove
excess water.
runs clear, then remove
excess water.
As oil residue may
remain, please wash
again with soap.
remain, please wash
again with soap.
+ Plus Tip
THE TOOL LAB Brush Cleanser is an oil-based
formulation, so if not rinsed thoroughly,
an oily residue may remain. Rinse under
running water until the water runs clear
with no milky glow, then dry.
formulation, so if not rinsed thoroughly,
an oily residue may remain. Rinse under
running water until the water runs clear
with no milky glow, then dry.
Shake well from side to side in the
beaker, and gently massage with your
hands to fully dissolve the foundation.
Even 1g is enough for thorough cleansing.
beaker, and gently massage with your
hands to fully dissolve the foundation.
Even 1g is enough for thorough cleansing.
THE TOOL LAB's Suggested
Brush Cleansing Routine
Brush Cleansing Routine
Once a day with
a cleansing tissue
a cleansing tissue
Once a week
with a brush
cleanser
with a brush
cleanser
Wiping daily with a tissue can significantly
reduce brush cleaning time.
reduce brush cleaning time.
Q. Do I need to mix it with water?
Foundation Brush Cleanser is an oil-based
formula, and its cleansing power decreases
if diluted with water. Please use it
as is, without dilution.
formula, and its cleansing power decreases
if diluted with water. Please use it
as is, without dilution.
Q. Can I use it on puffs as well?
Foundation Brush Cleanser contains
oil ingredients, so its effectiveness
decreases when used on puffs. We
recommend cleaning puffs with a neutral
detergent or soap.
oil ingredients, so its effectiveness
decreases when used on puffs. We
recommend cleaning puffs with a neutral
detergent or soap.
Q. Can it be used on natural hair brushes?
Natural hair brushes are made of protein,
and using an oil-based Foundation Brush
Cleanser may cause the bristles to clump
and deteriorate, reducing their original
effectiveness. Please use a dedicated
Natural Hair Brush Cleanser for gentle
cleansing and protection of the bristles.
and using an oil-based Foundation Brush
Cleanser may cause the bristles to clump
and deteriorate, reducing their original
effectiveness. Please use a dedicated
Natural Hair Brush Cleanser for gentle
cleansing and protection of the bristles.
Recommended for these people
When you want to thoroughly
clean the brush used for
cushion or foundation
clean the brush used for
cushion or foundation
For those who want powerful
cleaning even with a small
amount of cleanser
cleaning even with a small
amount of cleanser
For those who want to
use their precious brush
for a long time
use their precious brush
for a long time
Clean without damaging the bristles
Natural Hair Brush Cleanser
Natural Hair Brush Cleanser
#1g Cleanser
Economical
Cleanser
Cleanser
Contains
bristle-protecting
ingredients
bristle-protecting
ingredients
Powerful cleansing
ability
ability
Why?
Do you need a cleanser exclusively for natural hair?
Just as you wash fabrics differently, you should choose
a cleanser based on the type of bristle.
a cleanser based on the type of bristle.
For natural hair brushes used with powder
formulas, use a cleanser with conditioning
effects to protect the bristle cuticles.
This prevents makeup residue from contaminating
the brush or the bristles from clumping,
ensuring optimal performance.
formulas, use a cleanser with conditioning
effects to protect the bristle cuticles.
This prevents makeup residue from contaminating
the brush or the bristles from clumping,
ensuring optimal performance.
Everyone who has tried it knows!
A cleanser you'll repurchase for a lifetime
Contains moisturizing ingredients
for natural hair, so your bristles
feel soft after washing!
for natural hair, so your bristles
feel soft after washing!
wndu****
The brush bristles won't get
damaged, and even a small amount
cleans thoroughly inside.
I love it!
damaged, and even a small amount
cleans thoroughly inside.
I love it!
marc****
Even a small amount cleans
really well. It feels
like new! ^^
really well. It feels
like new! ^^
kesu****
Powder Brush
1 piece
For easier quantity control, try selecting the
dedicated beaker as an additional option!
dedicated beaker as an additional option!
Since it's for natural
hair, it's great for cleaning
everything from eye brushes
to powder brushes.
hair, it's great for cleaning
everything from eye brushes
to powder brushes.
anne****
* As of February 2024 / Excerpt from The Tool Lab Naver Smart Store reviews
Recommended
Usage
Usage
Blusher Brush
1 piece
Special beaker for better use together
Contains hair-protecting ingredients
Contains dipropylene glycol ingredient that
protects the bristles, reducing brush damage
and maintaining softness for longer.
protects the bristles, reducing brush damage
and maintaining softness for longer.
An economical, highly concentrated
cleanser that can clean with just 1g
cleanser that can clean with just 1g
A highly concentrated formula with enhanced
cleaning power to thoroughly remove even old
makeup residue from brushes left for a long time!
cleaning power to thoroughly remove even old
makeup residue from brushes left for a long time!
With just 1g, you can clean up
to 5 eye brushes.
to 5 eye brushes.
For blushers and powder
brushes with a lot of bristles,
increase the amount so the
ferrule is not submerged.
brushes with a lot of bristles,
increase the amount so the
ferrule is not submerged.
Brush Types
Eye Brush
5 pieces
Quantity
Dipropylene Glycol
A moisturizing ingredient with higher
efficacy than glycerin, it attracts
moisture from the surroundings and
provides moisturizing effects
to the brush bristles.
efficacy than glycerin, it attracts
moisture from the surroundings and
provides moisturizing effects
to the brush bristles.
* Limited to the characteristics of the ingredient.
Powerful cleansing ability
Removes even the remaining makeup
residue inside the brush thoroughly.
residue inside the brush thoroughly.
Can be used to clean all brushes, including those with
natural hair and those used with powder types.
natural hair and those used with powder types.
After cleaning
Before cleaning
Powder residue and
sebum clump together,
causing makeup to cake.
sebum clump together,
causing makeup to cake.
Cleans thoroughly without
damaging the bristles,
keeping the brush's
performance like new.
damaging the bristles,
keeping the brush's
performance like new.
For 5 eye brushes Pour 1g
of cleanser into a beaker
Clean the brushes by moving
them back and forth as if
pressing side to side
of cleanser into a beaker
Clean the brushes by moving
them back and forth as if
pressing side to side
+ Increase by 1g according
to the size
to the size
After the residue is removed,
rinse with water and remove
any moisture.
rinse with water and remove
any moisture.
Place the brush upside down
in the dedicated holder to dry.
in the dedicated holder to dry.
When cleaning 1-2 small
eye brushes, pour a small
amount of cleanser
onto the cleansing mitt, gently
move the brush back and forth,
and rinse. This allows you to
clean without wasting cleanser.
eye brushes, pour a small
amount of cleanser
onto the cleansing mitt, gently
move the brush back and forth,
and rinse. This allows you to
clean without wasting cleanser.
Q. Do I need to mix it with water?
Natural Hair Brush Cleanser is an essence
type. If diluted with water, its cleansing
power will decrease. Please use it as
is, without dilution.
type. If diluted with water, its cleansing
power will decrease. Please use it as
is, without dilution.
Q. I don't know what type of bristle
my brush has!
my brush has!
If you are not sure about the exact type
of your brush, we recommend choosing a
cleanser based on the formula
you use with it.
of your brush, we recommend choosing a
cleanser based on the formula
you use with it.
If you use your brush with powder-type
products, choose the Natural Hair
Brush Cleanser. If you use it with
foundation or concealer-type products,
select the Foundation Brush Cleanser.
products, choose the Natural Hair
Brush Cleanser. If you use it with
foundation or concealer-type products,
select the Foundation Brush Cleanser.
Recommended for these people
Once a week
For those who want to care for
their natural hair brush without
damaging the bristles
their natural hair brush without
damaging the bristles
Once every two weeks
Perfect Cleansing
Mild Cleansing
Foundation Brush Cleanser
For those who have
trouble cleaning with
regular cleansers
trouble cleaning with
regular cleansers
For those who want to
use their brush like
new for a long time
use their brush like
new for a long time
Use separately from Foundation
Brush Cleanser
Brush Cleanser
Natural Hair Brush Cleanser
Foundation / Concealer
Brush Cleansing
Brush Cleansing
Shadow / Blusher
Brush Cleansing
Brush Cleansing
Quickly and thoroughly
cleans thick liquid formulas
cleans thick liquid formulas
Contains ingredients that protect
the bristles, keeping them soft
and undamaged during cleaning
the bristles, keeping them soft
and undamaged during cleaning
Foundation Brush Cleanser
& Natural Hair Brush Cleanser
& Natural Hair Brush Cleanser
Please use as follows!
Do not soak in water for a long time.
The glue that holds the bristles may
dissolve, causing bristle loss.
dissolve, causing bristle loss.
Do not scrub excessively
when cleaning.
when cleaning.
The tips of the bristles may wear out,
reducing the brush's original performance.
reducing the brush's original performance.
Dry with the brush facing downward.
If the bristles face upward, water
may seep into the handle, causing
the ferrule to loosen.
may seep into the handle, causing
the ferrule to loosen.
Do not dry with a net cover on.
Air cannot circulate between
the bristles, which may cause
bacteria to grow and prevent
proper drying inside.
the bristles, which may cause
bacteria to grow and prevent
proper drying inside.
Do not squeeze the
brush too hard.
brush too hard.
If you squeeze the wet brush bristles
too hard, the bristles may come out.
too hard, the bristles may come out.
Applying strong force when cleaning the brush
may cause bristle loss. Gently press to clean
and rinse lightly with lukewarm water.
may cause bristle loss. Gently press to clean
and rinse lightly with lukewarm water.
Do not let water touch the ferrule and handle
except for the bristles. This may cause the
handle to crack or the brush to come apart.
except for the bristles. This may cause the
handle to crack or the brush to come apart.
THE TOOL LAB sets its own strict standards
of quality and continues innovation through
craftsmanship and constant research.
of quality and continues innovation through
craftsmanship and constant research.
THE TOOL LAB leads innovation in beauty tools.
Item and Product Name
THE TOOL LAB Natural Hair Brush Cleanser (50ml/320ml)
Purpose of Use and Formula
General use (Other surface cleanser (Puff cleanser, makeup brush))
Manufacturing and expiration dates
3 years from manufacturing date
Weight, capacity, number of sheets, and size
50ml/320ml
Effect/Efficacy (For Approved Products)
Cleaning agent
Importer, Country of Manufacture and Manufacturer
PFNature Co., Ltd.
Safety Seal
No
Key Chemical Ingredients
Water, Solvent, Surfactant-Higher Alcohol (Non-ionic) 5% to less than 15%, Fragrance Solvent (Isopropylene Glycol), Softener (PEG-7 Glyceryl Cocoate), Grapefruit Extract, Sage Leaf Extract, Lavender Flower Extract, Rosemary Extract, Chamomile Extract, Lemongrass Extract, Fragrance
Cautions for Use
ㆍDiscontinue use if redness, swelling, irritation or rash appears. If condition worsens, consult your own dermatologist. ㆍAvoid using this product for those with sensitive or damaged skin. ㆍDo not mix with other products as this can cause serious damage to the body. ㆍKeep the reach out of children. ㆍStore away from direct sunlight or fire due to product discoloring or spoil. ㆍDo not use for other than intended purpose.
Approval No. for Safety Compliance (Self-Inspection) or for Risk Concerned Household Chemicals
C-A01B-H01540002-A180
Processing Time
- We process and ship orders Monday through Friday, excluding holidays.
- Most orders are processed within 1–3 business days, depending on product availability.
- Processing time does not include delivery time, which varies based on your location and the product’s shipping origin.
Shipping Coverage
We currently ship to addresses within the United States only.
Products may ship from:
- Our U.S. warehouses, or
- Our international fulfillment centers (including Korea, Japan, China, Australia, Mexico, Canada, the United Kingdom, and the EU).
Each product page clearly displays the “Ships From” location before checkout.
Shipping Methods & Estimated Delivery
| Shipping Method | Estimated Delivery | Cost |
|---|---|---|
| Free Shipping (US) | 5–10 business days | Free, available on eligible items |
| Standard Shipping (US to US by Item) | 5–10 business days | $5.95 for the first item, $3.00 each additional |
| Standard Shipping (From US Warehouse by Weight) | 3–7 business days | Starts at $5.95, increasing by $2 for every additional 4 oz (0.25 lb) up to 1 lb, then by $4 for each additional pound beyond 1 lb. |
| Extended Delivery (Ships from Overseas Warehouse) | 10–20 business days | $14.99 for the first item, $2.00 each additional |
Shipping costs vary by product weight, quantity and origin. Exact rates and delivery estimates are displayed on each product page and confirmed during checkout.
Free Shipping
We offer free standard shipping on select products or during promotional periods. Availability of free shipping will be displayed on the product page and at checkout.
Carriers
We primarily use USPS and UPS for U.S. deliveries. Items shipped from international warehouses may be handled by partner carriers depending on the country of origin.
Import Duties & Taxes
All import duties and taxes for goods imported into the United States are included in the product price. There are no hidden fees or additional charges at checkout.
Tracking & Notifications
Every order is fully trackable. You will receive a tracking number via email once your order ships. If your order ships in multiple packages, each package will have its own tracking number. If you don’t receive a shipping confirmation immediately, your order is still being processed and will arrive within the estimated timeframe shown at checkout.
You can track your shipment anytime using the Track Your Order page on our website.
Order Changes & Cancellations
If you need to modify or cancel an order, please contact our customer support team as soon as possible. Orders can only be canceled before they ship. Once shipped, cancellations are not possible, but you may request a return after the item is delivered.
Contact: support@ibspot.com
Item Not Received
If your tracking number shows “Delivered” but you haven’t received your package:
- Check with your local USPS or UPS office.
- Confirm that the shipping address provided was correct.
- If the issue remains unresolved, contact support@ibspot.com for assistance.
Damaged or Lost Parcels
If your package arrives damaged or fails to arrive, please contact us immediately. For deliveries to P.O. boxes, ibspot is not responsible for damage caused by weather, temperature, or theft.
Customer Support
For any questions about shipping, tracking, or delivery, our customer support team is here to help.
Email: support@ibspot.com
We’re always happy to help.
Please read our policy carefully before making a purchase.
We aim to ensure every customer has a smooth and transparent experience with ibspot.com.
Order Cancellation Policy
Customers may request to cancel an order before it has been shipped.
Once the package has been shipped, cancellations are no longer possible; however, you may still request a return after receiving your order.
How to Request a Cancellation
You can contact us through:
- Email: support@ibspot.com
- Contact Form: Submit a request through our Contact Us page
Please submit your cancellation request as soon as possible after placing the order to allow us to process it before shipment.
Return Policy
We accept returns for most items within 30 days of delivery for a full refund.
To be eligible for a return:
- The item must be unused, in the same condition as received, and in its original packaging.
- A tracking number must be provided to confirm the return shipment.
Non-Returnable Items
Certain products cannot be returned, including:
- Perishable goods (for example, food, flowers, newspapers, magazines)
- Intimate or sanitary goods
- Hazardous materials or flammable liquids/gases
- Gift cards
- Downloadable software
- Some health and personal care items
Partial Refunds (If Applicable)
Partial refunds may be granted in specific situations, such as:
- Books with obvious signs of use
- Opened CDs, DVDs, software, or vinyl records
- Items not in their original condition, damaged, or missing parts not due to our error
- Items returned more than 30 days after delivery
How to Return an Item
To initiate a return, please contact us at support@ibspot.com with your order number and details about the product you wish to return.
Our team will provide you with return instructions and a prepaid return label.
Shipping Cost for Returns
Please contact us before returning any item.
We may provide a return shipping label for your return. If the return is due to our error, such as receiving the wrong item, a damaged item, or a defective product, we will cover the return shipping cost.
If the return is due to the customer’s reason, such as ordering the wrong item, changing your mind, or no longer needing the item, the original shipping fee and the return label fee will be deducted from your refund amount.
If a return is sent back without prior contact or without using our provided label, we cannot be held responsible for any return shipping costs or delivery issues.
For items valued over $75, we recommend using a trackable shipping service or purchasing shipping insurance.
We cannot guarantee that we will receive your returned item if shipped independently.
Refund Processing
Once your return is received and inspected:
- In-store returns are refunded to the original form of payment or issued as a gift card.
- Mail-in returns using our prepaid label are refunded to the original payment method within 3–5 business days after we receive your return.
Please allow:
- 5–7 business days for the return to reach our Returns Center.
- An additional 3–10 business days for your bank to post the refund to your account.
Damages, Issues & Claims
Please inspect your order immediately upon receipt.
If you receive a defective, damaged, or incorrect item, contact us right away at support@ibspot.com.
We’ll evaluate the issue promptly and make it right.
Product Claims
Before purchasing, please review product details carefully.
If there is a problem with your order upon arrival, visit our Support Center or contact us directly to arrange return shipping or replacement.
Exchanges
We do not process direct exchanges.
The fastest way to get what you need is to return the original item and place a new order once your return is accepted.
Return Address
IBSPOT Return Center
15 Sawmill Ln
Dover Plains, NY 12522
United States
Customer Support
Our support team is available 24/7 to assist with cancellations, returns, or general inquiries.
Email: support@ibspot.com
Contact Form: Contact Us page
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