The Natural Hot Tub Company penetrating spa cleanser treatment
$99.35
- Free US shipping
-
Arrives
The Natural Hot Tub Company penetrating spa cleanser treatment
The Natural Hot Tub Company Penetrating Spa Cleanser
Before using our Water Treatment and Conditioner, we highly recommend using The Penetrating Spa Cleanser.
What happens if I don't use The Penetrating Spa Cleanser before using The Water Treatment and Conditioner?
Five to eight weeks into use, The Water Treatment and Conditioner will continuously seek out chemical residues to eliminate them. When it finds those residues the water might turn a bit cloudy and give off a slight organic odor.
Using The Penetrating Spa Cleanser eliminates this problem.
The Penetrating Spa cleanser will remove chemical residues which have built up deep inside your spas plumbing and pump. These chemicals are oxidizers (chlorine and bromine in particular, bromine being the worst) that continuously eat away at spa plumbing, pumps, and seals, thus lowering the life expectancy of your spa and decreasing it efficiency.
We really recommend using The Penetrating Spa Cleanser, especially on older spas. Older spas that have been using chlorine or bromine for 5 years or more require two bottles of The Penetrating Spa Cleanser to remove the residues that have built up over that extended period of time.
New Customers are recommended to purchase The Natural Hot Tub Co® Start Up Kit, this will give you one bottle of The Water Treatment and Conditioner, one bottle of Penetrating Cleanser to do the initial cleansing treatment, and one bottle of Filter Soak to clean your filters with, and you save money off the retail price too. The Penetrating Spa Cleanser will add years of life to your spa it's the natural solution.
Shipping Policy
Most items ship the same or following day after full payment is received. During peak times some item shipments may be slightly delayed. Tracking numbers will be emailed to you as soon as they are available. We use a variety of shipping companies including USPO, UPS, FedEx and varies freight forwarders. You will always be informed of the shipping status and be provided tracking numbers on your purchase.
Freight damages MUST be noted on the Bill of Lading prior to signing for delivery.
We Ship Worldwide!
Hawaii, Alaska, Puerto Rico and all international orders please contact us for additional shipping cost. You will be provided a quote for the best shipping solution.
Return Policy
If for any reason you are unsatisfied with your purchase, you will have 30 (thirty) days from the date it
arrived to return it for a full refund of the purchase price.
Special Notes About Returns:
- You must email or call us to obtain a RMA number, no returns will be accepted without it.
- Item must be returned in the original box and in like brand new, unused condition. All manuals and accessories that came with the product must be returned.
- You are responsible for the shipping and insurance fees back to our warehouse for any returned item. We will not be held liable for any lost shipments being returned to us.
- Once an electrical item is installed, the manufacturer must be contacted for warranty support.
- Any shipping damages must be reported within 24 hours of receiving the product.
We reserve the right to charge a restocking fee up to 30% on any items returned, that don't meet the above criteria. Please note almost all orders returned are not charged a restocking fee.
The manufacturer of the item is responsible for any warranty that may apply to the item purchased. Please refer to you Owner's Manual for the manufacturer's Customer Service telephone number. If you still need assistance, please contact us at 1-888-697-7946.
International Policy
We can ship most items internationally direct to your location or through a freight forwarder you may experience longer shipping times due to customs related delays. Please contact us for a quote on additional shipping cost to your location. Please note: Items designed for 120 USA Volt electricity that are shipped outside of the USA/Canada will void the warranty.
Special Notes For International Orders:
- Import duties, taxes and are not included in the item price. These charges are the buyer's responsibility.
- Shipping charges are not included in the item price. Please contact us for a quote on additional shipping cost to your location.
- Customs time varies from country to country, Please allow extra time for customs department to clear package.
- Please check with your country's customs office to determine what these additional costs will be prior to buying.
- These charges are normally collected by the delivering freight (shipping) company or when you pick the item up, do not confuse them for additional shipping charges.
- Any returns are subject to our Return Policy.
You can find additional information on customs, duties and taxes that you may be responsible for from USPS, UPS and World Customs Organization web sites.
- Free 30-Day Returns
- Full Refund for Damaged or Incorrect Items
- Guaranteed Delivery or Money Back
- Secure Checkout & Fast Support
The Natural Hot Tub Company penetrating spa cleanser treatment
The Natural Hot Tub Company Penetrating Spa Cleanser
Before using our Water Treatment and Conditioner, we highly recommend using The Penetrating Spa Cleanser.
What happens if I don't use The Penetrating Spa Cleanser before using The Water Treatment and Conditioner?
Five to eight weeks into use, The Water Treatment and Conditioner will continuously seek out chemical residues to eliminate them. When it finds those residues the water might turn a bit cloudy and give off a slight organic odor.
Using The Penetrating Spa Cleanser eliminates this problem.
The Penetrating Spa cleanser will remove chemical residues which have built up deep inside your spas plumbing and pump. These chemicals are oxidizers (chlorine and bromine in particular, bromine being the worst) that continuously eat away at spa plumbing, pumps, and seals, thus lowering the life expectancy of your spa and decreasing it efficiency.
We really recommend using The Penetrating Spa Cleanser, especially on older spas. Older spas that have been using chlorine or bromine for 5 years or more require two bottles of The Penetrating Spa Cleanser to remove the residues that have built up over that extended period of time.
New Customers are recommended to purchase The Natural Hot Tub Co® Start Up Kit, this will give you one bottle of The Water Treatment and Conditioner, one bottle of Penetrating Cleanser to do the initial cleansing treatment, and one bottle of Filter Soak to clean your filters with, and you save money off the retail price too. The Penetrating Spa Cleanser will add years of life to your spa it's the natural solution.
Shipping Policy
Most items ship the same or following day after full payment is received. During peak times some item shipments may be slightly delayed. Tracking numbers will be emailed to you as soon as they are available. We use a variety of shipping companies including USPO, UPS, FedEx and varies freight forwarders. You will always be informed of the shipping status and be provided tracking numbers on your purchase.
Freight damages MUST be noted on the Bill of Lading prior to signing for delivery.
We Ship Worldwide!
Hawaii, Alaska, Puerto Rico and all international orders please contact us for additional shipping cost. You will be provided a quote for the best shipping solution.
Return Policy
If for any reason you are unsatisfied with your purchase, you will have 30 (thirty) days from the date it
arrived to return it for a full refund of the purchase price.
Special Notes About Returns:
- You must email or call us to obtain a RMA number, no returns will be accepted without it.
- Item must be returned in the original box and in like brand new, unused condition. All manuals and accessories that came with the product must be returned.
- You are responsible for the shipping and insurance fees back to our warehouse for any returned item. We will not be held liable for any lost shipments being returned to us.
- Once an electrical item is installed, the manufacturer must be contacted for warranty support.
- Any shipping damages must be reported within 24 hours of receiving the product.
We reserve the right to charge a restocking fee up to 30% on any items returned, that don't meet the above criteria. Please note almost all orders returned are not charged a restocking fee.
The manufacturer of the item is responsible for any warranty that may apply to the item purchased. Please refer to you Owner's Manual for the manufacturer's Customer Service telephone number. If you still need assistance, please contact us at 1-888-697-7946.
International Policy
We can ship most items internationally direct to your location or through a freight forwarder you may experience longer shipping times due to customs related delays. Please contact us for a quote on additional shipping cost to your location. Please note: Items designed for 120 USA Volt electricity that are shipped outside of the USA/Canada will void the warranty.
Special Notes For International Orders:
- Import duties, taxes and are not included in the item price. These charges are the buyer's responsibility.
- Shipping charges are not included in the item price. Please contact us for a quote on additional shipping cost to your location.
- Customs time varies from country to country, Please allow extra time for customs department to clear package.
- Please check with your country's customs office to determine what these additional costs will be prior to buying.
- These charges are normally collected by the delivering freight (shipping) company or when you pick the item up, do not confuse them for additional shipping charges.
- Any returns are subject to our Return Policy.
You can find additional information on customs, duties and taxes that you may be responsible for from USPS, UPS and World Customs Organization web sites.
The Natural Hot Tub Company penetrating spa cleanser treatment
The Natural Hot Tub Company Penetrating Spa Cleanser
Before using our Water Treatment and Conditioner, we highly recommend using The Penetrating Spa Cleanser.
What happens if I don't use The Penetrating Spa Cleanser before using The Water Treatment and Conditioner?
Five to eight weeks into use, The Water Treatment and Conditioner will continuously seek out chemical residues to eliminate them. When it finds those residues the water might turn a bit cloudy and give off a slight organic odor.
Using The Penetrating Spa Cleanser eliminates this problem.
The Penetrating Spa cleanser will remove chemical residues which have built up deep inside your spas plumbing and pump. These chemicals are oxidizers (chlorine and bromine in particular, bromine being the worst) that continuously eat away at spa plumbing, pumps, and seals, thus lowering the life expectancy of your spa and decreasing it efficiency.
We really recommend using The Penetrating Spa Cleanser, especially on older spas. Older spas that have been using chlorine or bromine for 5 years or more require two bottles of The Penetrating Spa Cleanser to remove the residues that have built up over that extended period of time.
New Customers are recommended to purchase The Natural Hot Tub Co® Start Up Kit, this will give you one bottle of The Water Treatment and Conditioner, one bottle of Penetrating Cleanser to do the initial cleansing treatment, and one bottle of Filter Soak to clean your filters with, and you save money off the retail price too. The Penetrating Spa Cleanser will add years of life to your spa it's the natural solution.
Shipping Policy
Most items ship the same or following day after full payment is received. During peak times some item shipments may be slightly delayed. Tracking numbers will be emailed to you as soon as they are available. We use a variety of shipping companies including USPO, UPS, FedEx and varies freight forwarders. You will always be informed of the shipping status and be provided tracking numbers on your purchase.
Freight damages MUST be noted on the Bill of Lading prior to signing for delivery.
We Ship Worldwide!
Hawaii, Alaska, Puerto Rico and all international orders please contact us for additional shipping cost. You will be provided a quote for the best shipping solution.
Return Policy
If for any reason you are unsatisfied with your purchase, you will have 30 (thirty) days from the date it
arrived to return it for a full refund of the purchase price.
Special Notes About Returns:
- You must email or call us to obtain a RMA number, no returns will be accepted without it.
- Item must be returned in the original box and in like brand new, unused condition. All manuals and accessories that came with the product must be returned.
- You are responsible for the shipping and insurance fees back to our warehouse for any returned item. We will not be held liable for any lost shipments being returned to us.
- Once an electrical item is installed, the manufacturer must be contacted for warranty support.
- Any shipping damages must be reported within 24 hours of receiving the product.
We reserve the right to charge a restocking fee up to 30% on any items returned, that don't meet the above criteria. Please note almost all orders returned are not charged a restocking fee.
The manufacturer of the item is responsible for any warranty that may apply to the item purchased. Please refer to you Owner's Manual for the manufacturer's Customer Service telephone number. If you still need assistance, please contact us at 1-888-697-7946.
International Policy
We can ship most items internationally direct to your location or through a freight forwarder you may experience longer shipping times due to customs related delays. Please contact us for a quote on additional shipping cost to your location. Please note: Items designed for 120 USA Volt electricity that are shipped outside of the USA/Canada will void the warranty.
Special Notes For International Orders:
- Import duties, taxes and are not included in the item price. These charges are the buyer's responsibility.
- Shipping charges are not included in the item price. Please contact us for a quote on additional shipping cost to your location.
- Customs time varies from country to country, Please allow extra time for customs department to clear package.
- Please check with your country's customs office to determine what these additional costs will be prior to buying.
- These charges are normally collected by the delivering freight (shipping) company or when you pick the item up, do not confuse them for additional shipping charges.
- Any returns are subject to our Return Policy.
You can find additional information on customs, duties and taxes that you may be responsible for from USPS, UPS and World Customs Organization web sites.
- Brand: The Natural Hot Tub Company
- MPN: TNHTCSC
- UPC: Does not apply
Processing Time
- We process and ship orders Monday through Friday, excluding holidays.
- Most orders are processed within 1–3 business days, depending on product availability.
- Processing time does not include delivery time, which varies based on your location and the product’s shipping origin.
Shipping Coverage
We currently ship to addresses within the United States only.
Products may ship from:
- Our U.S. warehouses, or
- Our international fulfillment centers (including Korea, Japan, China, Australia, Mexico, Canada, the United Kingdom, and the EU).
Each product page clearly displays the “Ships From” location before checkout.
Shipping Methods & Estimated Delivery
| Shipping Method | Estimated Delivery | Cost |
|---|---|---|
| Free Shipping (US) | 5–10 business days | Free, available on eligible items |
| Standard Shipping (US to US by Item) | 5–10 business days | $5.95 for the first item, $3.00 each additional |
| Standard Shipping (From US Warehouse by Weight) | 3–7 business days | Starts at $5.95, increasing by $2 for every additional 4 oz (0.25 lb) up to 1 lb, then by $4 for each additional pound beyond 1 lb. |
| Extended Delivery (Ships from Overseas Warehouse) | 10–20 business days | $14.50 for the first item, $2.00 each additional |
Shipping costs vary by product weight, quantity and origin. Exact rates and delivery estimates are displayed on each product page and confirmed during checkout.
Free Shipping
We offer free standard shipping on select products or during promotional periods. Availability of free shipping will be displayed on the product page and at checkout.
Carriers
We primarily use USPS and UPS for U.S. deliveries. Items shipped from international warehouses may be handled by partner carriers depending on the country of origin.
Import Duties & Taxes
All import duties and taxes for goods imported into the United States are included in the product price. There are no hidden fees or additional charges at checkout.
Tracking & Notifications
Every order is fully trackable. You will receive a tracking number via email once your order ships. If your order ships in multiple packages, each package will have its own tracking number. If you don’t receive a shipping confirmation immediately, your order is still being processed and will arrive within the estimated timeframe shown at checkout.
You can track your shipment anytime using the Track Your Order page on our website.
Order Changes & Cancellations
If you need to modify or cancel an order, please contact our customer support team as soon as possible. Orders can only be canceled before they ship. Once shipped, cancellations are not possible, but you may request a return after the item is delivered.
Contact: support@ibspot.com
Item Not Received
If your tracking number shows “Delivered” but you haven’t received your package:
- Check with your local USPS or UPS office.
- Confirm that the shipping address provided was correct.
- If the issue remains unresolved, contact support@ibspot.com for assistance.
Damaged or Lost Parcels
If your package arrives damaged or fails to arrive, please contact us immediately. For deliveries to P.O. boxes, ibspot is not responsible for damage caused by weather, temperature, or theft.
Customer Support
For any questions about shipping, tracking, or delivery, our customer support team is here to help.
Email: support@ibspot.com
We’re always happy to help.
Please read our policy carefully before making a purchase.
We aim to ensure every customer has a smooth and transparent experience with ibspot.com.
Order Cancellation Policy
Customers may request to cancel an order before it has been shipped.
Once the package has been shipped, cancellations are no longer possible; however, you may still request a return after receiving your order.
How to Request a Cancellation
You can contact us through:
- Email: support@ibspot.com
- Contact Form: Submit a request through our Contact Us page
Please submit your cancellation request as soon as possible after placing the order to allow us to process it before shipment.
Return Policy
We accept returns for most items within 30 days of delivery for a full refund.
To be eligible for a return:
- The item must be unused, in the same condition as received, and in its original packaging.
- A tracking number must be provided to confirm the return shipment.
Non-Returnable Items
Certain products cannot be returned, including:
- Perishable goods (for example, food, flowers, newspapers, magazines)
- Intimate or sanitary goods
- Hazardous materials or flammable liquids/gases
- Gift cards
- Downloadable software
- Some health and personal care items
Partial Refunds (If Applicable)
Partial refunds may be granted in specific situations, such as:
- Books with obvious signs of use
- Opened CDs, DVDs, software, or vinyl records
- Items not in their original condition, damaged, or missing parts not due to our error
- Items returned more than 30 days after delivery
How to Return an Item
To initiate a return, please contact us at support@ibspot.com with your order number and details about the product you wish to return.
Our team will provide you with return instructions and a prepaid return label.
Shipping Cost for Returns
Please contact us before returning any item.
We will provide a free return shipping label.
If a return is sent back without prior contact or without our provided label, we cannot be held responsible for return shipping costs.
For items valued over $75, we recommend using a trackable shipping service or purchasing shipping insurance.
We cannot guarantee that we will receive your returned item if shipped independently.
Refund Processing
Once your return is received and inspected:
- In-store returns are refunded to the original form of payment or issued as a gift card.
- Mail-in returns using our prepaid label are refunded to the original payment method within 3–5 business days after we receive your return.
Please allow:
- 5–7 business days for the return to reach our Returns Center.
- An additional 3–10 business days for your bank to post the refund to your account.
Damages, Issues & Claims
Please inspect your order immediately upon receipt.
If you receive a defective, damaged, or incorrect item, contact us right away at support@ibspot.com.
We’ll evaluate the issue promptly and make it right.
Product Claims
Before purchasing, please review product details carefully.
If there is a problem with your order upon arrival, visit our Support Center or contact us directly to arrange return shipping or replacement.
Exchanges
We do not process direct exchanges.
The fastest way to get what you need is to return the original item and place a new order once your return is accepted.
Return Address
IBSPOT Return Center
15 Sawmill Ln
Dover Plains, NY 12522
United States
Customer Support
Our support team is available 24/7 to assist with cancellations, returns, or general inquiries.
Email: support@ibspot.com
Contact Form: Contact Us page
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