The Harnay Cicaide Cream 100mL+30mL Special Set - The Harnay Cicaide Cream 100mL+30mL Special Set
The Harnay Cicaide Cream 100mL+30mL Special Set - The Harnay Cicaide Cream 100mL+30mL Special Set
Why we love it
Cream that gives a calm and soothing feeling to the skin! It provides a moderate weight without feeling tight or heavy. Suitable for when you need to calm irritated skin, improve increasing skin tension, or use a mild basic for sensitive skin. It has excellent moisturizing and calming effects, forming a moisture barrier against external environment with cicatrizing and ceramide. It applies thinly without any white cast due to its soft white texture. It moisturizes the skin inside and out without stickiness or heaviness. It creates a subtle moisturizing glow and completes the skin with a smooth texture. It is the trending cicatrizing cream that can be applied lightly and thinly without makeup being disrupted. According to the evaluation by the HWAHAE Assessment Team, users commented, "My skin improved significantly within 3 days of using this product," "I can feel the moisture being absorbed into my skin," and "It calms the skin well and has good absorption, highly recommended for sensitive individuals." It is suitable for those who easily get irritated skin and need calming, have sensitive skin but experience excessive tightness, dislike sticky sensation, or find heavy skincare burdensome. This is a German Derma Test Excellent graded product. It is an excellent certified dermatological product with a low-irritation test. It is a gentle calming cream that provides a comfortable feeling when applied to the skin. A moist, transparent gel-type cream that finishes without stickiness.
Featured ingredients
It contains Centella Asiatica Extract to soothe tired skin. It is a product containing moisturizing barrier ingredient ceramide NP. It contains Melaleuca Alternifolia (Tea Tree) Extract to soothe tired skin and provide vitality. It contains peptides for vibrant skin management. It contains allantoin and panthenol to improve skin moisture and give radiance. It contains glutathione to improve skin complexion. It contains allantoin and panthenol to soothe and moisturize dehydrated skin that is affected by external environment.
How to use
Apply an adequate amount of Cicaide cream and apply it along the skin texture at the last step of skincare. 1. Please apply thinly before putting on makeup. 2. Apply thickly before going to bed and use it as a sleeping pack. 3. You can also apply it generously to spot areas for spot care.
Features
[COMPONENTS] This is a 100ml + 30ml special set product.
More Info
Brand: | The Harnay |
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Country Of Origin: | South Korea |
Isin: | IQL5F0WQHUNM |

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Why we love it
Cream that gives a calm and soothing feeling to the skin! It provides a moderate weight without feeling tight or heavy. Suitable for when you need to calm irritated skin, improve increasing skin tension, or use a mild basic for sensitive skin. It has excellent moisturizing and calming effects, forming a moisture barrier against external environment with cicatrizing and ceramide. It applies thinly without any white cast due to its soft white texture. It moisturizes the skin inside and out without stickiness or heaviness. It creates a subtle moisturizing glow and completes the skin with a smooth texture. It is the trending cicatrizing cream that can be applied lightly and thinly without makeup being disrupted. According to the evaluation by the HWAHAE Assessment Team, users commented, "My skin improved significantly within 3 days of using this product," "I can feel the moisture being absorbed into my skin," and "It calms the skin well and has good absorption, highly recommended for sensitive individuals." It is suitable for those who easily get irritated skin and need calming, have sensitive skin but experience excessive tightness, dislike sticky sensation, or find heavy skincare burdensome. This is a German Derma Test Excellent graded product. It is an excellent certified dermatological product with a low-irritation test. It is a gentle calming cream that provides a comfortable feeling when applied to the skin. A moist, transparent gel-type cream that finishes without stickiness.
Featured ingredients
It contains Centella Asiatica Extract to soothe tired skin. It is a product containing moisturizing barrier ingredient ceramide NP. It contains Melaleuca Alternifolia (Tea Tree) Extract to soothe tired skin and provide vitality. It contains peptides for vibrant skin management. It contains allantoin and panthenol to improve skin moisture and give radiance. It contains glutathione to improve skin complexion. It contains allantoin and panthenol to soothe and moisturize dehydrated skin that is affected by external environment.
How to use
Apply an adequate amount of Cicaide cream and apply it along the skin texture at the last step of skincare. 1. Please apply thinly before putting on makeup. 2. Apply thickly before going to bed and use it as a sleeping pack. 3. You can also apply it generously to spot areas for spot care.
Features
[COMPONENTS] This is a 100ml + 30ml special set product.
More Info
- Content volume or weight: 10ml+30ml
- Ideal for: For all skin types (For face)
- Expiration date (or expiration date after opening): 36 months after manufacture / use within 6 months after opening
- How to Use: As a final step in your basic skincare routine, gently smooth it onto skin that needs moisturizing, such as your face and neck.
- Cosmetics manufacturers, cosmetics responsible distributors, and customized cosmetics sellers: YEGREENA Co., Ltd., RE:AD Corporation
- Country of Manufacture: South Korea
- Ingredients: Water, Glycerin, Butylene Glycol, Dipropylene Glycol, Cyclopentasiloxane, Cetearyl Olivate, Cetearyl Alcohol, Butyrospermum Parkii (Shea) Butter, Trehalose, Sodium Hyaluronate Crosspolymer, Hyaluronic Acid, Sodium Hyaluronate, Hydrolyzed Hyaluronic Acid, Hydrolyzed Glycosaminoglycans, Hydrogenated Lecithin, Prunus Mume Fruit Extract, Lonicera Japonica (Honeysuckle) Flower Extract, Scutellaria Baicalensis Root Extract, Melaleuca Alternifolia (Tea Tree) Leaf Extract, Ceramide NP, Centella Asiatica Extract, Madecassoside, Madecassic Acid, Asiaticoside, Asiatic Acid, Carnosine, Glutathione, Acetyl Hexapeptide-8, Copper Tripeptide-1, Acetyl Tetrapeptide-3, Acetyl Tetrapeptide-5, Palmitoyl Tetrapeptide-7, Palmitoyl Tripeptide-1, Palmitoyl Tripeptide-5, Palmitoyl Pentapeptide-4, 1,2-Hexanediol, Dimethicone, Sorbitan Olivate, Ammonium Acryloyldimethyltaurate/VP Copolymer, Glyceryl Stearate, Polyglyceryl-3 Methylglucose Distearate, Pentylene Glycol, Sodium Acrylate/Sodium Acryloyldimethyl Taurate Copolymer, Caprylyl Glycol, Isohexadecane, Allantoin, Polysorbate 80, Xanthan Gum, Panthenol, Propanediol, Octyldodecanol, Sorbitan Oleate, Disodium EDTA, Adipic Acid, Ethylhexylglycerin, Benzyl Glycol, Raspberry Ketone
- MFDS Evaluation of Functional Cosmetics: N
- Precautions when using: 1. Consult a specialist if you have abnormal symptoms or side effects such as a skin rash, swelling, or itchiness during use or from exposure to direct sunlight after use. 2. Do not use on wounds or other affected areas. 3. Storage and handling instructions a. Keep out of reach of children. b. Keep away from direct sunlight.
- Quality Assurance Standard: Defective products are subject to compensation in accordance with the Fair Trade Commission's Itemized Consumer Damage Compensation Regulations.
Processing Time
- We process and ship orders Monday through Friday, excluding holidays.
- Most orders are processed within 1–3 business days, depending on product availability.
- Processing time does not include delivery time, which varies based on your location and the product’s shipping origin.
Shipping Coverage
We currently ship to addresses within the United States only.
Products may ship from:
- Our U.S. warehouses, or
- Our international fulfillment centers (including Korea, Japan, China, Australia, Mexico, Canada, the United Kingdom, and the EU).
Each product page clearly displays the “Ships From” location before checkout.
Shipping Methods & Estimated Delivery
Shipping Method | Estimated Delivery | Cost |
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Free Shipping (US) | 5–10 business days | Free, available on eligible items |
Standard Shipping (US to US by Item) | 5–10 business days | $6.50 for the first item, $3.00 each additional |
Standard Shipping (From US Warehouse by Weight) | 3–7 business days | Starts at $6.50, increasing by $2 for every additional 4 oz (0.25 lb) up to 1 lb, then by $4 for each additional pound beyond 1 lb. |
Extended Delivery (Ships from Overseas Warehouse) | 10–15 business days | $14.50 for the first item, $4.00 each additional |
Shipping costs vary by product weight, quantity and origin. Exact rates and delivery estimates are displayed on each product page and confirmed during checkout.
Free Shipping
We offer free standard shipping on select products or during promotional periods. Availability of free shipping will be displayed on the product page and at checkout.
Carriers
We primarily use USPS and UPS for U.S. deliveries. Items shipped from international warehouses may be handled by partner carriers depending on the country of origin.
Import Duties & Taxes
All import duties and taxes for goods imported into the United States are included in the product price. There are no hidden fees or additional charges at checkout.
Tracking & Notifications
Every order is fully trackable. You will receive a tracking number via email once your order ships. If your order ships in multiple packages, each package will have its own tracking number. If you don’t receive a shipping confirmation immediately, your order is still being processed and will arrive within the estimated timeframe shown at checkout.
You can track your shipment anytime using the Track Your Order page on our website.
Order Changes & Cancellations
If you need to modify or cancel an order, please contact our customer support team as soon as possible. Orders can only be canceled before they ship. Once shipped, cancellations are not possible, but you may request a return after the item is delivered.
Contact: support@ibspot.com
Item Not Received
If your tracking number shows “Delivered” but you haven’t received your package:
- Check with your local USPS or UPS office.
- Confirm that the shipping address provided was correct.
- If the issue remains unresolved, contact support@ibspot.com for assistance.
Damaged or Lost Parcels
If your package arrives damaged or fails to arrive, please contact us immediately. For deliveries to P.O. boxes, ibspot is not responsible for damage caused by weather, temperature, or theft.
Customer Support
For any questions about shipping, tracking, or delivery, our customer support team is here to help.
Email: support@ibspot.com
We’re always happy to help.
Please read our policy carefully before making a purchase.
We aim to ensure every customer has a smooth and transparent experience with ibspot.com.
Order Cancellation Policy
Customers may request to cancel an order before it has been shipped.
Once the package has been shipped, cancellations are no longer possible; however, you may still request a return after receiving your order.
How to Request a Cancellation
You can contact us through:
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Email: support@ibspot.com
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Contact Form: Submit a request through our Contact Us page
Please submit your cancellation request as soon as possible after placing the order to allow us to process it before shipment.
Return Policy
We accept returns for most items within 30 days of delivery for a full refund.
To be eligible for a return:
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The item must be unused, in the same condition as received, and in its original packaging.
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A tracking number must be provided to confirm the return shipment.
Non-Returnable Items
Certain products cannot be returned, including:
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Perishable goods (for example, food, flowers, newspapers, magazines)
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Intimate or sanitary goods
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Hazardous materials or flammable liquids/gases
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Gift cards
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Downloadable software
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Some health and personal care items
Partial Refunds (If Applicable)
Partial refunds may be granted in specific situations, such as:
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Books with obvious signs of use
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Opened CDs, DVDs, software, or vinyl records
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Items not in their original condition, damaged, or missing parts not due to our error
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Items returned more than 30 days after delivery
How to Return an Item
To initiate a return, please contact us at support@ibspot.com with your order number and details about the product you wish to return.
Our team will provide you with return instructions and a prepaid return label.
Shipping Cost for Returns
Please contact us before returning any item.
We will provide a free return shipping label.
If a return is sent back without prior contact or without our provided label, we cannot be held responsible for return shipping costs.
For items valued over $75, we recommend using a trackable shipping service or purchasing shipping insurance.
We cannot guarantee that we will receive your returned item if shipped independently.
Refund Processing
Once your return is received and inspected:
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In-store returns are refunded to the original form of payment or issued as a gift card.
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Mail-in returns using our prepaid label are refunded to the original payment method within 3–5 business days after we receive your return.
Please allow:
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5–7 business days for the return to reach our Returns Center.
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An additional 3–10 business days for your bank to post the refund to your account.
Damages, Issues & Claims
Please inspect your order immediately upon receipt.
If you receive a defective, damaged, or incorrect item, contact us right away at support@ibspot.com.
We’ll evaluate the issue promptly and make it right.
Product Claims
Before purchasing, please review product details carefully.
If there is a problem with your order upon arrival, visit our Support Center or contact us directly to arrange return shipping or replacement.
Exchanges
We do not process direct exchanges.
The fastest way to get what you need is to return the original item and place a new order once your return is accepted.
Return Address
IBSPOT Return Center
15 Sawmill Ln
Dover Plains, NY 12522
United States
Customer Support
Our support team is available 24/7 to assist with cancellations, returns, or general inquiries.
Email: support@ibspot.com
Contact Form: Contact Us page
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