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SUSTEAS Snow Cone Machine, Shaved Ice Machine with Adjustable Texture

$71.19

  • Adjustable Texture for Every Preference: Featuring an adjustable texture control knob, this ice shaver allows you to customize from fine to coarse shaved ice, making it suitable for snow cones, slushies, and frozen treats
  • Versatile Ice Compatibility & Easy Operation: Designed to work with different ice types for optimal results-for a whole ice mold (cylindrical block), do not use the ice crushing sleeve to avoid damaging the ice press plate; for cubed or marble ice, always use the ice crushing sleeve to ensure smooth and safe operation. Includes 2 reusable ice mold cups for added convenience
  • Durable Polypropylene Housing with Premium Stainless Steel Blade: Constructed with a durable polypropylene main body and housing, along with a high-quality stainless steel blade, this snow cone machine offers exceptional durability, rust resistance, and precise ice shaving performance for long-lasting use
  • Compact Countertop Size & Efficient Ice Shaving: Measuring just 7.56 7.26 12.44 inches, this snow cone machine fits on any countertop while delivering a powerful ice shaver machine performance with a maximum ice shaving efficiency of 250g per minute. The compact design makes it easy to store and move wherever you need it
  • Standard 120V Power for Reliable Use: Equipped with a standard 120V power plug, this shaved ice maker offers consistent performance for both home and commercial use, ensuring quick and hassle-free operation with a simple on/off switch for effortless control
  • Safety Features & User-Friendly Design: Built with a safety switch mechanism that prevents operation unless the ice box support is properly secured, ensuring safe usage during ice shaving operations
  • Easy to Clean and Maintain: All removable parts including the ice-press plate, crushed-ice sleeve, and ice-cup holder can be washed with warm soapy water, while the motor head requires only a simple wipe with a damp cloth for convenient maintenance

Size:
7.48 × 6.61 × 12.inches
Color:
White
Part Number:
FWB4W3P
Product Dimensions:
7.76 x 8.9 x 12.87 inches; 3.86 pounds
Isin:
I6RGQV9FBPYQ

$71.19

In Stock

, Fulfilled by IBSPOT • Ships from US

IBSPOT Buyer Protection
  • Free 30-Day Returns
  • Full Refund for Damaged or Incorrect Items
  • Guaranteed Delivery or Money Back
  • Secure Checkout & Fast Support
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SUSTEAS Snow Cone Machine, Shaved Ice Machine with Adjustable Texture

SUSTEAS Snow Cone Machine, Shaved Ice Machine with Adjustable Texture

$71.19

  • Adjustable Texture for Every Preference: Featuring an adjustable texture control knob, this ice shaver allows you to customize from fine to coarse shaved ice, making it suitable for snow cones, slushies, and frozen treats
  • Versatile Ice Compatibility & Easy Operation: Designed to work with different ice types for optimal results-for a whole ice mold (cylindrical block), do not use the ice crushing sleeve to avoid damaging the ice press plate; for cubed or marble ice, always use the ice crushing sleeve to ensure smooth and safe operation. Includes 2 reusable ice mold cups for added convenience
  • Durable Polypropylene Housing with Premium Stainless Steel Blade: Constructed with a durable polypropylene main body and housing, along with a high-quality stainless steel blade, this snow cone machine offers exceptional durability, rust resistance, and precise ice shaving performance for long-lasting use
  • Compact Countertop Size & Efficient Ice Shaving: Measuring just 7.56 7.26 12.44 inches, this snow cone machine fits on any countertop while delivering a powerful ice shaver machine performance with a maximum ice shaving efficiency of 250g per minute. The compact design makes it easy to store and move wherever you need it
  • Standard 120V Power for Reliable Use: Equipped with a standard 120V power plug, this shaved ice maker offers consistent performance for both home and commercial use, ensuring quick and hassle-free operation with a simple on/off switch for effortless control
  • Safety Features & User-Friendly Design: Built with a safety switch mechanism that prevents operation unless the ice box support is properly secured, ensuring safe usage during ice shaving operations
  • Easy to Clean and Maintain: All removable parts including the ice-press plate, crushed-ice sleeve, and ice-cup holder can be washed with warm soapy water, while the motor head requires only a simple wipe with a damp cloth for convenient maintenance

Size:
7.48 × 6.61 × 12.inches
Color:
White
Part Number:
FWB4W3P
Product Dimensions:
7.76 x 8.9 x 12.87 inches; 3.86 pounds
Isin:
I6RGQV9FBPYQ

OPERATION MODES & STEP-BY-STEP USE Important Note: For a whole ice mold (cylindrical block): Do not use the ice crushing sleeve, to avoid damaging the ice press plate. For cubed or marble ice: Always use the ice crushing sleeve to prevent slipping. 1.Open the packaging box and remove the machine and accessories.Before using the product, clean the ice tray thoroughly, pour in clean water, close the lid, and place it in the freezer on a flat surface. Freeze at -18°C or below for 4-8 hours (preferably overnight for daytime use). 2.Before first use, wash the ice-press plate, crushed-ice sleeve, and ice-cup holder with warm soapy water. Wipe the motor head with a damp cloth only—never immerse it. 3.The ice-press plate is pre-assembled. Insert the motor head into the main stand and place the unit on a stable table. Remove the frozen ice cup, take off the lid and tip the cylindrical ice block into the ice-cup holder. 4.Align the ice box support with the two retaining slots on either side of the machine’s motor head. Safety switch: Push it into the slots until you hear a “click,” then the ice box support is secure. (The machine will not work if it is not properly positioned; it has a safety switch.) Then place the shaved ice container tray onto the receiving tray on the machine’s support. 5.Insert the AC power cord connector into the AC socket on the back of the machine’s motor head, ensuring it is fully inserted. Plug the power cord into an AC 120V power outlet to connect the power. 6.Press and hold the 3g Power Button. The motor will start, and the ice press plate will descend while rotating, shaving the ice. Once the ice press plate reaches the bottom, the motor will stop automatically. Release the button. Your shaved ice is ready in the container tray. (You may add syrup, fruit, condensed milk, etc., to taste.) Note: Use ice cubes or marbles. Place the crushed ice in the ice box holder, then put the ice cubes or marbles into the ice box holder. Follow the above steps. Tip: Hold the pulse button for about 5 sec each time while slowly turning the blade-height knob toward “COARSE” for thicker flakes; turn the opposite way for finer snow. 7.At a certain blade height, cutting may not be possible. Please adjust the “Adjustable Blade Knob” toward the “Finite” setting while adjusting the blade height. If cutting is still not possible, flip the ice block over and reinstall it. An uneven ice surface may also prevent proper cutting. If cutting remains unsuccessful after adjusting the blade height, rotate the ice press plate lifting handle downward to press into the ice, then turn it upward again until the ice press plate is fully embedded in the ice block. Safety Tip: Rotary Shaft Adjuster After extended use, the adjustment mechanism may loosen, reducing the downward pressure of the ice press plate and causing slippage during the dispensing. In such cases, adjust it with a screwdriver. Turning it clockwise increases the pressure of the ice press plate, while turning it counterclockwise decreases the pressure. 8.After confirming that the shaved ice is complete, disconnect the power and unplug the appliance. Turn the ice press plate lifting handle clockwise to raise the plate to its highest position. Then, manually lift out the ice box holder and unscrew the ice press plate from the motor unit shaft by turning it counterclockwise. Rinse all parts thoroughly with clean water. Caution: The blades are sharp and the press plate nails may cause injury. Wipe the holder dry with a cloth and allow all parts to drain and dry completely to prevent rust or mold. 9.Note: A small amount of residual ice should be left in the machine as protection to prevent blade damage; it doesn’t mean the ice can’t be shaved completely.

Processing Time

  • We process and ship orders Monday through Friday, excluding holidays.
  • Most orders are processed within 1–3 business days, depending on product availability.
  • Processing time does not include delivery time, which varies based on your location and the product’s shipping origin.

Shipping Coverage

We currently ship to addresses within the United States only.

Products may ship from:

  • Our U.S. warehouses, or
  • Our international fulfillment centers (including Korea, Japan, China, Australia, Mexico, Canada, the United Kingdom, and the EU).

Each product page clearly displays the “Ships From” location before checkout.


Shipping Methods & Estimated Delivery

Shipping Method Estimated Delivery Cost
Free Shipping (US) 5–10 business days Free, available on eligible items
Standard Shipping (US to US by Item) 5–10 business days $5.95 for the first item, $3.00 each additional
Standard Shipping (From US Warehouse by Weight) 3–7 business days Starts at $5.95, increasing by $2 for every additional 4 oz (0.25 lb) up to 1 lb, then by $4 for each additional pound beyond 1 lb.
Extended Delivery (Ships from Overseas Warehouse) 10–20 business days $14.99 for the first item, $2.00 each additional

Shipping costs vary by product weight, quantity and origin. Exact rates and delivery estimates are displayed on each product page and confirmed during checkout.

Free Shipping

We offer free standard shipping on select products or during promotional periods. Availability of free shipping will be displayed on the product page and at checkout. 


Carriers

We primarily use USPS and UPS for U.S. deliveries. Items shipped from international warehouses may be handled by partner carriers depending on the country of origin.


Import Duties & Taxes

All import duties and taxes for goods imported into the United States are included in the product price. There are no hidden fees or additional charges at checkout.


Tracking & Notifications

Every order is fully trackable. You will receive a tracking number via email once your order ships. If your order ships in multiple packages, each package will have its own tracking number. If you don’t receive a shipping confirmation immediately, your order is still being processed and will arrive within the estimated timeframe shown at checkout.

You can track your shipment anytime using the Track Your Order page on our website.


Order Changes & Cancellations

If you need to modify or cancel an order, please contact our customer support team as soon as possible. Orders can only be canceled before they ship. Once shipped, cancellations are not possible, but you may request a return after the item is delivered.

Contact: support@ibspot.com


Item Not Received

If your tracking number shows “Delivered” but you haven’t received your package:

  1. Check with your local USPS or UPS office.
  2. Confirm that the shipping address provided was correct.
  3. If the issue remains unresolved, contact support@ibspot.com for assistance.

Damaged or Lost Parcels

If your package arrives damaged or fails to arrive, please contact us immediately. For deliveries to P.O. boxes, ibspot is not responsible for damage caused by weather, temperature, or theft.


Customer Support

For any questions about shipping, tracking, or delivery, our customer support team is here to help.

Email: support@ibspot.com

We’re always happy to help.

Please read our policy carefully before making a purchase.
We aim to ensure every customer has a smooth and transparent experience with ibspot.com.


Order Cancellation Policy

Customers may request to cancel an order before it has been shipped.
Once the package has been shipped, cancellations are no longer possible; however, you may still request a return after receiving your order.

How to Request a Cancellation

You can contact us through:

Please submit your cancellation request as soon as possible after placing the order to allow us to process it before shipment.


Return Policy

We accept returns for most items within 30 days of delivery for a full refund.

To be eligible for a return:

  • The item must be unused, in the same condition as received, and in its original packaging.
  • A tracking number must be provided to confirm the return shipment.

Non-Returnable Items

Certain products cannot be returned, including:

  • Perishable goods (for example, food, flowers, newspapers, magazines)
  • Intimate or sanitary goods
  • Hazardous materials or flammable liquids/gases
  • Gift cards
  • Downloadable software
  • Some health and personal care items

Partial Refunds (If Applicable)

Partial refunds may be granted in specific situations, such as:

  • Books with obvious signs of use
  • Opened CDs, DVDs, software, or vinyl records
  • Items not in their original condition, damaged, or missing parts not due to our error
  • Items returned more than 30 days after delivery

How to Return an Item

To initiate a return, please contact us at support@ibspot.com with your order number and details about the product you wish to return.
Our team will provide you with return instructions and a prepaid return label.


Shipping Cost for Returns

Please contact us before returning any item.

We may provide a return shipping label for your return. If the return is due to our error, such as receiving the wrong item, a damaged item, or a defective product, we will cover the return shipping cost.

If the return is due to the customer’s reason, such as ordering the wrong item, changing your mind, or no longer needing the item, the original shipping fee and the return label fee will be deducted from your refund amount.

If a return is sent back without prior contact or without using our provided label, we cannot be held responsible for any return shipping costs or delivery issues.

For items valued over $75, we recommend using a trackable shipping service or purchasing shipping insurance.
We cannot guarantee that we will receive your returned item if shipped independently.


Refund Processing

Once your return is received and inspected:

  • In-store returns are refunded to the original form of payment or issued as a gift card.
  • Mail-in returns using our prepaid label are refunded to the original payment method within 3–5 business days after we receive your return.

Please allow:

  • 5–7 business days for the return to reach our Returns Center.
  • An additional 3–10 business days for your bank to post the refund to your account.

Damages, Issues & Claims

Please inspect your order immediately upon receipt.
If you receive a defective, damaged, or incorrect item, contact us right away at support@ibspot.com.
We’ll evaluate the issue promptly and make it right.

Product Claims

Before purchasing, please review product details carefully.
If there is a problem with your order upon arrival, visit our Support Center or contact us directly to arrange return shipping or replacement.


Exchanges

We do not process direct exchanges.
The fastest way to get what you need is to return the original item and place a new order once your return is accepted.


Return Address

IBSPOT Return Center
15 Sawmill Ln
Dover Plains, NY 12522
United States


Customer Support

Our support team is available 24/7 to assist with cancellations, returns, or general inquiries.

Email: support@ibspot.com
Contact Form: Contact Us page

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