Supertrust 남녀용 슈퍼트러스트 어깨 보호대 를 위한 조절 가능한 랩 AC 관절 찢어진 회전근개 부상 건염 - 원 사이즈 Adjustable Wrap AC Joint for Torn Rotator Cuff Injury Tendinitis - One Size for Men and Women Supertrust Shoulder Protector
$139.49
- $14.99 shipping from South Korea View details
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Arrives
Supertrust Shoulder Protector
Adjustable wrap AC joint for torn rotator cuff injury and tendinitis, suitable for men and women.
Product Highlights:
- Adjustable design for a comfortable and secure fit
- Supports AC joint for torn rotator cuff injury and tendinitis relief
- One size fits all for men and women
Specifications:
| Category | Shoulder Protector |
|---|---|
| Material | Neoprene |
| Size | One Size |
| Color | Black |
Options
Black
Black - L/XL
Gray
| Brand | Suptrust |
| Size | One Size |
| Specific Uses For Product | Bursitis, Labrum Tear, Rotator Cuff Injury, Sprain, Tendinitis |
| Use for | Shoulders |
| Age Range (Description) | Adult |
About this item
- STABILIZING SHOULDER SUPPORT – Compression-style wrap helps support and stabilize the shoulder/AC area and upper arm, reducing unwanted movement for daily wear, workouts, and sports.
- BREATHABLE NEOPRENE COMFORT – Made with breathable neoprene for a secure yet comfortable fit you can wear throughout the day; low-profile design fits under most clothing.
- ONE SIZE, UNIVERSAL LEFT/RIGHT FIT – Adjustable universal design can be worn on either the right or left shoulder for women and men; easy-to-follow wearing method for quick setup and customized support.
- POCKET FOR HOT/COLD PACK (NOT INCLUDED) – Built-in pocket holds an optional hot/cold pack (not included); hook-and-loop straps let you adjust placement and compression to your preference.
- CUSTOMER-CARE PROMISE + WARM TIP – We stand behind every unit. If fit or support isn’t right, contact us for a fast resolution. Warm tip: if you notice a fabric smell, hand wash and air-dry before first use.
Product description
SupTrust Shoulder Brace: a Superb & Trustable solution built for you, a loyal friend of your fitness and health!
SupTrust Shoulder Brace stabilizes your shoulder while promoting compression-based healing, which helps to support injured muscles and protect your shoulder from further injury by limiting movement. You may enjoy these benefits 24 hours a day thanks to its breathable and low-profile design.
Main Features:
1. Fits left or right shoulder. Works for both men and women.
2. Strong and highly elastic velcro straps allow for a secure and adjustable fit.
3. Flexible fabric allows you to maintain a wide range of mobility.
4. Effective support for sprains, strains, torn rotator cuff, frozen shoulder dislocated AC joint, AC separation, bursitis, labrum tear, tendonitis, stiff joints, and more.
𝗬𝗼𝘂 𝗺𝗮𝘆 𝗻𝗼𝘁 𝗯𝗲𝗹𝗶𝗲𝘃𝗲 𝗶𝘁, 𝗯𝘂𝘁 𝗶𝘁'𝘀 𝘁𝗿𝘂𝗲 - 𝗬𝗢𝗨 𝗗𝗢𝗡'𝗧 𝗡𝗘𝗘𝗗 𝗧𝗢 𝗥𝗘𝗧𝗨𝗥𝗡 𝘁𝗵𝗲 𝗽𝗿𝗼𝗱𝘂𝗰𝘁 𝘁𝗼 𝘂𝘀 𝗶𝗳 𝘆𝗼𝘂'𝗿𝗲 𝗻𝗼𝘁 𝗵𝗮𝗽𝗽𝘆 𝘄𝗶𝘁𝗵 𝗶𝘁, 𝗼𝗿 𝘁𝗵𝗲 𝘀𝗶𝘇𝗲 𝗱𝗼𝗲𝘀𝗻'𝘁 𝗳𝗶𝘁 𝘆𝗼𝘂𝗿 𝗳𝗲𝗲𝘁, 𝗼𝗿 𝗮𝗻𝘆𝘁𝗵𝗶𝗻𝗴 𝗲𝗹𝘀𝗲. 𝗪𝗲 𝗱𝗼𝗻'𝘁 𝘄𝗮𝗻𝘁 𝘁𝗼 𝘄𝗮𝘀𝘁𝗲 𝘆𝗼𝘂 𝘁𝗶𝗺𝗲. 𝗝𝘂𝘀𝘁 𝗹𝗲𝘁 𝘂𝘀 𝗸𝗻𝗼𝘄, 𝗮𝗻𝗱 𝘄𝗲 𝘄𝗶𝗹𝗹 𝗶𝘀𝘀𝘂𝗲 𝘆𝗼𝘂 𝗮 𝗳𝘂𝗹𝗹 𝗿𝗲𝗳𝘂𝗻𝗱 𝗼𝗿 𝗮 𝗿𝗲𝗽𝗹𝗮𝗰𝗲𝗺𝗲𝗻𝘁 𝗙𝗢𝗥 𝗙𝗥𝗘𝗘!
𝗪𝗲 𝗰𝗮𝗿𝗲 𝗮𝗯𝗼𝘂𝘁 𝗼𝘂𝗿 𝗰𝘂𝘀𝘁𝗼𝗺𝗲𝗿𝘀 𝗮𝗻𝗱 𝘀𝘁𝗮𝗻𝗱 𝗳𝗼𝗿 𝗲𝘃𝗲𝗿𝘆 𝘀𝗼𝗹𝗱 𝘂𝗻𝗶𝘁. 𝗪𝗲 𝗮𝗿𝗲 𝗮𝗹𝘄𝗮𝘆𝘀 𝗵𝗲𝗿𝗲 𝗳𝗼𝗿 𝘆𝗼𝘂. 𝗗𝗼 𝗻𝗼𝘁 𝗵𝗲𝘀𝗶𝘁𝗮𝘁𝗲 𝘁𝗼 𝗰𝗼𝗻𝘁𝗮𝗰𝘁 𝘂𝘀 𝗶𝗳 𝘆𝗼𝘂 𝗻𝗲𝗲𝗱 𝗵𝗲𝗹𝗽 𝘄𝗶𝘁𝗵 𝗼𝘂𝗿 𝗽𝗿𝗼𝗱𝘂𝗰𝘁. 𝗢𝘂𝗿 𝗽𝗿𝗼𝗳𝗲𝘀𝘀𝗶𝗼𝗻𝗮𝗹 𝘀𝘂𝗽𝗽𝗼𝗿𝘁 𝘁𝗲𝗮𝗺 𝗶𝘀 𝗱𝗲𝗱𝗶𝗰𝗮𝘁𝗲𝗱 𝘁𝗼 𝗳𝗶𝘅𝗶𝗻𝗴 𝗮𝗻𝘆 𝗶𝘀𝘀𝘂𝗲 𝘆𝗼𝘂 𝗺𝗶𝗴𝗵𝘁 𝗳𝗮𝗰𝗲.
How to Wear:
- Put one side of the long strap through the buckle and fasten the velcro securely. Then loosely velcro the arm strap at the bottom of the main piece.
- Pull the brace over your shoulder. Take the long strap from behind and put it through the buckle on your chest. Fasten the long velcro strap for a snug and secure fit.
- Undo the velcro under your arm, then re-tighten the velcro to provide the support needed. It is helpful for a second person to help with this step, but not necessary.
- Undo and adjust the triangle flap over the top of your shoulder to provide extra compression if desired. Finally, adjust the front strap across your chest to provide more or less support depending on your needs.
How to Wash:
- Hand Washes only at 30 degrees.
- No machine wash.
- Do not bleach.
- Do not iron.
FREQUENTLY ASKED QUESTIONS
ON DAMAGED PRODUCTS
Q: What should I do if I receive a damaged product in the process of shipment?
A: You don't need to send the damaged product to us, we will send you a new product without hesitation.
DEDICATED SUPPORT TEAM
Q: What should I do if I meet some problem while using the product?
A: Feel free to be involved in the community, both other customers.
TIPS & FAQ
Q:The smell of the product is a little bit strong, why and what should I do?
A: Due to the nature of the material there would always be a little bit smell, and different people would react differently. We would suggest you wash and dry it before use if the smell is too strong for you.
SHARE YOUR EXPERIENCE
Feel free to share your experience. All are welcome!
Supertrust Shoulder Protector
Adjustable wrap AC joint for torn rotator cuff injury and tendinitis, suitable for men and women.
Product Highlights:
- Adjustable design for a comfortable and secure fit
- Supports AC joint for torn rotator cuff injury and tendinitis relief
- One size fits all for men and women
Specifications:
| Category | Shoulder Protector |
|---|---|
| Material | Neoprene |
| Size | One Size |
| Color | Black |
Options
Black
Black - L/XL
Gray
| Brand | Suptrust |
| Size | One Size |
| Specific Uses For Product | Bursitis, Labrum Tear, Rotator Cuff Injury, Sprain, Tendinitis |
| Use for | Shoulders |
| Age Range (Description) | Adult |
About this item
- STABILIZING SHOULDER SUPPORT – Compression-style wrap helps support and stabilize the shoulder/AC area and upper arm, reducing unwanted movement for daily wear, workouts, and sports.
- BREATHABLE NEOPRENE COMFORT – Made with breathable neoprene for a secure yet comfortable fit you can wear throughout the day; low-profile design fits under most clothing.
- ONE SIZE, UNIVERSAL LEFT/RIGHT FIT – Adjustable universal design can be worn on either the right or left shoulder for women and men; easy-to-follow wearing method for quick setup and customized support.
- POCKET FOR HOT/COLD PACK (NOT INCLUDED) – Built-in pocket holds an optional hot/cold pack (not included); hook-and-loop straps let you adjust placement and compression to your preference.
- CUSTOMER-CARE PROMISE + WARM TIP – We stand behind every unit. If fit or support isn’t right, contact us for a fast resolution. Warm tip: if you notice a fabric smell, hand wash and air-dry before first use.
Product description
SupTrust Shoulder Brace: a Superb & Trustable solution built for you, a loyal friend of your fitness and health!
SupTrust Shoulder Brace stabilizes your shoulder while promoting compression-based healing, which helps to support injured muscles and protect your shoulder from further injury by limiting movement. You may enjoy these benefits 24 hours a day thanks to its breathable and low-profile design.
Main Features:
1. Fits left or right shoulder. Works for both men and women.
2. Strong and highly elastic velcro straps allow for a secure and adjustable fit.
3. Flexible fabric allows you to maintain a wide range of mobility.
4. Effective support for sprains, strains, torn rotator cuff, frozen shoulder dislocated AC joint, AC separation, bursitis, labrum tear, tendonitis, stiff joints, and more.
𝗬𝗼𝘂 𝗺𝗮𝘆 𝗻𝗼𝘁 𝗯𝗲𝗹𝗶𝗲𝘃𝗲 𝗶𝘁, 𝗯𝘂𝘁 𝗶𝘁'𝘀 𝘁𝗿𝘂𝗲 - 𝗬𝗢𝗨 𝗗𝗢𝗡'𝗧 𝗡𝗘𝗘𝗗 𝗧𝗢 𝗥𝗘𝗧𝗨𝗥𝗡 𝘁𝗵𝗲 𝗽𝗿𝗼𝗱𝘂𝗰𝘁 𝘁𝗼 𝘂𝘀 𝗶𝗳 𝘆𝗼𝘂'𝗿𝗲 𝗻𝗼𝘁 𝗵𝗮𝗽𝗽𝘆 𝘄𝗶𝘁𝗵 𝗶𝘁, 𝗼𝗿 𝘁𝗵𝗲 𝘀𝗶𝘇𝗲 𝗱𝗼𝗲𝘀𝗻'𝘁 𝗳𝗶𝘁 𝘆𝗼𝘂𝗿 𝗳𝗲𝗲𝘁, 𝗼𝗿 𝗮𝗻𝘆𝘁𝗵𝗶𝗻𝗴 𝗲𝗹𝘀𝗲. 𝗪𝗲 𝗱𝗼𝗻'𝘁 𝘄𝗮𝗻𝘁 𝘁𝗼 𝘄𝗮𝘀𝘁𝗲 𝘆𝗼𝘂 𝘁𝗶𝗺𝗲. 𝗝𝘂𝘀𝘁 𝗹𝗲𝘁 𝘂𝘀 𝗸𝗻𝗼𝘄, 𝗮𝗻𝗱 𝘄𝗲 𝘄𝗶𝗹𝗹 𝗶𝘀𝘀𝘂𝗲 𝘆𝗼𝘂 𝗮 𝗳𝘂𝗹𝗹 𝗿𝗲𝗳𝘂𝗻𝗱 𝗼𝗿 𝗮 𝗿𝗲𝗽𝗹𝗮𝗰𝗲𝗺𝗲𝗻𝘁 𝗙𝗢𝗥 𝗙𝗥𝗘𝗘!
𝗪𝗲 𝗰𝗮𝗿𝗲 𝗮𝗯𝗼𝘂𝘁 𝗼𝘂𝗿 𝗰𝘂𝘀𝘁𝗼𝗺𝗲𝗿𝘀 𝗮𝗻𝗱 𝘀𝘁𝗮𝗻𝗱 𝗳𝗼𝗿 𝗲𝘃𝗲𝗿𝘆 𝘀𝗼𝗹𝗱 𝘂𝗻𝗶𝘁. 𝗪𝗲 𝗮𝗿𝗲 𝗮𝗹𝘄𝗮𝘆𝘀 𝗵𝗲𝗿𝗲 𝗳𝗼𝗿 𝘆𝗼𝘂. 𝗗𝗼 𝗻𝗼𝘁 𝗵𝗲𝘀𝗶𝘁𝗮𝘁𝗲 𝘁𝗼 𝗰𝗼𝗻𝘁𝗮𝗰𝘁 𝘂𝘀 𝗶𝗳 𝘆𝗼𝘂 𝗻𝗲𝗲𝗱 𝗵𝗲𝗹𝗽 𝘄𝗶𝘁𝗵 𝗼𝘂𝗿 𝗽𝗿𝗼𝗱𝘂𝗰𝘁. 𝗢𝘂𝗿 𝗽𝗿𝗼𝗳𝗲𝘀𝘀𝗶𝗼𝗻𝗮𝗹 𝘀𝘂𝗽𝗽𝗼𝗿𝘁 𝘁𝗲𝗮𝗺 𝗶𝘀 𝗱𝗲𝗱𝗶𝗰𝗮𝘁𝗲𝗱 𝘁𝗼 𝗳𝗶𝘅𝗶𝗻𝗴 𝗮𝗻𝘆 𝗶𝘀𝘀𝘂𝗲 𝘆𝗼𝘂 𝗺𝗶𝗴𝗵𝘁 𝗳𝗮𝗰𝗲.
How to Wear:
- Put one side of the long strap through the buckle and fasten the velcro securely. Then loosely velcro the arm strap at the bottom of the main piece.
- Pull the brace over your shoulder. Take the long strap from behind and put it through the buckle on your chest. Fasten the long velcro strap for a snug and secure fit.
- Undo the velcro under your arm, then re-tighten the velcro to provide the support needed. It is helpful for a second person to help with this step, but not necessary.
- Undo and adjust the triangle flap over the top of your shoulder to provide extra compression if desired. Finally, adjust the front strap across your chest to provide more or less support depending on your needs.
How to Wash:
- Hand Washes only at 30 degrees.
- No machine wash.
- Do not bleach.
- Do not iron.
FREQUENTLY ASKED QUESTIONS
ON DAMAGED PRODUCTS
Q: What should I do if I receive a damaged product in the process of shipment?
A: You don't need to send the damaged product to us, we will send you a new product without hesitation.
DEDICATED SUPPORT TEAM
Q: What should I do if I meet some problem while using the product?
A: Feel free to be involved in the community, both other customers.
TIPS & FAQ
Q:The smell of the product is a little bit strong, why and what should I do?
A: Due to the nature of the material there would always be a little bit smell, and different people would react differently. We would suggest you wash and dry it before use if the smell is too strong for you.
SHARE YOUR EXPERIENCE
Feel free to share your experience. All are welcome!
Supertrust Shoulder Protector
Adjustable wrap AC joint for torn rotator cuff injury and tendinitis, suitable for men and women.
Product Highlights:
- Adjustable design for a comfortable and secure fit
- Supports AC joint for torn rotator cuff injury and tendinitis relief
- One size fits all for men and women
Specifications:
| Category | Shoulder Protector |
|---|---|
| Material | Neoprene |
| Size | One Size |
| Color | Black |


Options

Black

Black - L/XL

Gray
| Brand | Suptrust |
| Size | One Size |
| Specific Uses For Product | Bursitis, Labrum Tear, Rotator Cuff Injury, Sprain, Tendinitis |
| Use for | Shoulders |
| Age Range (Description) | Adult |
About this item
- STABILIZING SHOULDER SUPPORT – Compression-style wrap helps support and stabilize the shoulder/AC area and upper arm, reducing unwanted movement for daily wear, workouts, and sports.
- BREATHABLE NEOPRENE COMFORT – Made with breathable neoprene for a secure yet comfortable fit you can wear throughout the day; low-profile design fits under most clothing.
- ONE SIZE, UNIVERSAL LEFT/RIGHT FIT – Adjustable universal design can be worn on either the right or left shoulder for women and men; easy-to-follow wearing method for quick setup and customized support.
- POCKET FOR HOT/COLD PACK (NOT INCLUDED) – Built-in pocket holds an optional hot/cold pack (not included); hook-and-loop straps let you adjust placement and compression to your preference.
- CUSTOMER-CARE PROMISE + WARM TIP – We stand behind every unit. If fit or support isn’t right, contact us for a fast resolution. Warm tip: if you notice a fabric smell, hand wash and air-dry before first use.
Product description


SupTrust Shoulder Brace: a Superb & Trustable solution built for you, a loyal friend of your fitness and health!

SupTrust Shoulder Brace stabilizes your shoulder while promoting compression-based healing, which helps to support injured muscles and protect your shoulder from further injury by limiting movement. You may enjoy these benefits 24 hours a day thanks to its breathable and low-profile design.
Main Features:
1. Fits left or right shoulder. Works for both men and women.
2. Strong and highly elastic velcro straps allow for a secure and adjustable fit.
3. Flexible fabric allows you to maintain a wide range of mobility.
4. Effective support for sprains, strains, torn rotator cuff, frozen shoulder dislocated AC joint, AC separation, bursitis, labrum tear, tendonitis, stiff joints, and more.
𝗬𝗼𝘂 𝗺𝗮𝘆 𝗻𝗼𝘁 𝗯𝗲𝗹𝗶𝗲𝘃𝗲 𝗶𝘁, 𝗯𝘂𝘁 𝗶𝘁'𝘀 𝘁𝗿𝘂𝗲 - 𝗬𝗢𝗨 𝗗𝗢𝗡'𝗧 𝗡𝗘𝗘𝗗 𝗧𝗢 𝗥𝗘𝗧𝗨𝗥𝗡 𝘁𝗵𝗲 𝗽𝗿𝗼𝗱𝘂𝗰𝘁 𝘁𝗼 𝘂𝘀 𝗶𝗳 𝘆𝗼𝘂'𝗿𝗲 𝗻𝗼𝘁 𝗵𝗮𝗽𝗽𝘆 𝘄𝗶𝘁𝗵 𝗶𝘁, 𝗼𝗿 𝘁𝗵𝗲 𝘀𝗶𝘇𝗲 𝗱𝗼𝗲𝘀𝗻'𝘁 𝗳𝗶𝘁 𝘆𝗼𝘂𝗿 𝗳𝗲𝗲𝘁, 𝗼𝗿 𝗮𝗻𝘆𝘁𝗵𝗶𝗻𝗴 𝗲𝗹𝘀𝗲. 𝗪𝗲 𝗱𝗼𝗻'𝘁 𝘄𝗮𝗻𝘁 𝘁𝗼 𝘄𝗮𝘀𝘁𝗲 𝘆𝗼𝘂 𝘁𝗶𝗺𝗲. 𝗝𝘂𝘀𝘁 𝗹𝗲𝘁 𝘂𝘀 𝗸𝗻𝗼𝘄, 𝗮𝗻𝗱 𝘄𝗲 𝘄𝗶𝗹𝗹 𝗶𝘀𝘀𝘂𝗲 𝘆𝗼𝘂 𝗮 𝗳𝘂𝗹𝗹 𝗿𝗲𝗳𝘂𝗻𝗱 𝗼𝗿 𝗮 𝗿𝗲𝗽𝗹𝗮𝗰𝗲𝗺𝗲𝗻𝘁 𝗙𝗢𝗥 𝗙𝗥𝗘𝗘!
𝗪𝗲 𝗰𝗮𝗿𝗲 𝗮𝗯𝗼𝘂𝘁 𝗼𝘂𝗿 𝗰𝘂𝘀𝘁𝗼𝗺𝗲𝗿𝘀 𝗮𝗻𝗱 𝘀𝘁𝗮𝗻𝗱 𝗳𝗼𝗿 𝗲𝘃𝗲𝗿𝘆 𝘀𝗼𝗹𝗱 𝘂𝗻𝗶𝘁. 𝗪𝗲 𝗮𝗿𝗲 𝗮𝗹𝘄𝗮𝘆𝘀 𝗵𝗲𝗿𝗲 𝗳𝗼𝗿 𝘆𝗼𝘂. 𝗗𝗼 𝗻𝗼𝘁 𝗵𝗲𝘀𝗶𝘁𝗮𝘁𝗲 𝘁𝗼 𝗰𝗼𝗻𝘁𝗮𝗰𝘁 𝘂𝘀 𝗶𝗳 𝘆𝗼𝘂 𝗻𝗲𝗲𝗱 𝗵𝗲𝗹𝗽 𝘄𝗶𝘁𝗵 𝗼𝘂𝗿 𝗽𝗿𝗼𝗱𝘂𝗰𝘁. 𝗢𝘂𝗿 𝗽𝗿𝗼𝗳𝗲𝘀𝘀𝗶𝗼𝗻𝗮𝗹 𝘀𝘂𝗽𝗽𝗼𝗿𝘁 𝘁𝗲𝗮𝗺 𝗶𝘀 𝗱𝗲𝗱𝗶𝗰𝗮𝘁𝗲𝗱 𝘁𝗼 𝗳𝗶𝘅𝗶𝗻𝗴 𝗮𝗻𝘆 𝗶𝘀𝘀𝘂𝗲 𝘆𝗼𝘂 𝗺𝗶𝗴𝗵𝘁 𝗳𝗮𝗰𝗲.

How to Wear:
- Put one side of the long strap through the buckle and fasten the velcro securely. Then loosely velcro the arm strap at the bottom of the main piece.
- Pull the brace over your shoulder. Take the long strap from behind and put it through the buckle on your chest. Fasten the long velcro strap for a snug and secure fit.
- Undo the velcro under your arm, then re-tighten the velcro to provide the support needed. It is helpful for a second person to help with this step, but not necessary.
- Undo and adjust the triangle flap over the top of your shoulder to provide extra compression if desired. Finally, adjust the front strap across your chest to provide more or less support depending on your needs.
How to Wash:
- Hand Washes only at 30 degrees.
- No machine wash.
- Do not bleach.
- Do not iron.
FREQUENTLY ASKED QUESTIONS

ON DAMAGED PRODUCTS
Q: What should I do if I receive a damaged product in the process of shipment?
A: You don't need to send the damaged product to us, we will send you a new product without hesitation.

DEDICATED SUPPORT TEAM
Q: What should I do if I meet some problem while using the product?
A: Feel free to be involved in the community, both other customers.

TIPS & FAQ
Q:The smell of the product is a little bit strong, why and what should I do?
A: Due to the nature of the material there would always be a little bit smell, and different people would react differently. We would suggest you wash and dry it before use if the smell is too strong for you.

SHARE YOUR EXPERIENCE
Feel free to share your experience. All are welcome!



Processing Time
- We process and ship orders Monday through Friday, excluding holidays.
- Most orders are processed within 1–3 business days, depending on product availability.
- Processing time does not include delivery time, which varies based on your location and the product’s shipping origin.
Shipping Coverage
We currently ship to addresses within the United States only.
Products may ship from:
- Our U.S. warehouses, or
- Our international fulfillment centers (including Korea, Japan, China, Australia, Mexico, Canada, the United Kingdom, and the EU).
Each product page clearly displays the “Ships From” location before checkout.
Shipping Methods & Estimated Delivery
| Shipping Method | Estimated Delivery | Cost |
|---|---|---|
| Free Shipping (US) | 5–10 business days | Free, available on eligible items |
| Standard Shipping (US to US by Item) | 5–10 business days | $5.95 for the first item, $3.00 each additional |
| Standard Shipping (From US Warehouse by Weight) | 3–7 business days | Starts at $5.95, increasing by $2 for every additional 4 oz (0.25 lb) up to 1 lb, then by $4 for each additional pound beyond 1 lb. |
| Extended Delivery (Ships from Overseas Warehouse) | 10–20 business days | $14.99 for the first item, $2.00 each additional |
Shipping costs vary by product weight, quantity and origin. Exact rates and delivery estimates are displayed on each product page and confirmed during checkout.
Free Shipping
We offer free standard shipping on select products or during promotional periods. Availability of free shipping will be displayed on the product page and at checkout.
Carriers
We primarily use USPS and UPS for U.S. deliveries. Items shipped from international warehouses may be handled by partner carriers depending on the country of origin.
Import Duties & Taxes
All import duties and taxes for goods imported into the United States are included in the product price. There are no hidden fees or additional charges at checkout.
Tracking & Notifications
Every order is fully trackable. You will receive a tracking number via email once your order ships. If your order ships in multiple packages, each package will have its own tracking number. If you don’t receive a shipping confirmation immediately, your order is still being processed and will arrive within the estimated timeframe shown at checkout.
You can track your shipment anytime using the Track Your Order page on our website.
Order Changes & Cancellations
If you need to modify or cancel an order, please contact our customer support team as soon as possible. Orders can only be canceled before they ship. Once shipped, cancellations are not possible, but you may request a return after the item is delivered.
Contact: support@ibspot.com
Item Not Received
If your tracking number shows “Delivered” but you haven’t received your package:
- Check with your local USPS or UPS office.
- Confirm that the shipping address provided was correct.
- If the issue remains unresolved, contact support@ibspot.com for assistance.
Damaged or Lost Parcels
If your package arrives damaged or fails to arrive, please contact us immediately. For deliveries to P.O. boxes, ibspot is not responsible for damage caused by weather, temperature, or theft.
Customer Support
For any questions about shipping, tracking, or delivery, our customer support team is here to help.
Email: support@ibspot.com
We’re always happy to help.
Please read our policy carefully before making a purchase.
We aim to ensure every customer has a smooth and transparent experience with ibspot.com.
Order Cancellation Policy
Customers may request to cancel an order before it has been shipped.
Once the package has been shipped, cancellations are no longer possible; however, you may still request a return after receiving your order.
How to Request a Cancellation
You can contact us through:
- Email: support@ibspot.com
- Contact Form: Submit a request through our Contact Us page
Please submit your cancellation request as soon as possible after placing the order to allow us to process it before shipment.
Return Policy
We accept returns for most items within 30 days of delivery for a full refund.
To be eligible for a return:
- The item must be unused, in the same condition as received, and in its original packaging.
- A tracking number must be provided to confirm the return shipment.
Non-Returnable Items
Certain products cannot be returned, including:
- Perishable goods (for example, food, flowers, newspapers, magazines)
- Intimate or sanitary goods
- Hazardous materials or flammable liquids/gases
- Gift cards
- Downloadable software
- Some health and personal care items
Partial Refunds (If Applicable)
Partial refunds may be granted in specific situations, such as:
- Books with obvious signs of use
- Opened CDs, DVDs, software, or vinyl records
- Items not in their original condition, damaged, or missing parts not due to our error
- Items returned more than 30 days after delivery
How to Return an Item
To initiate a return, please contact us at support@ibspot.com with your order number and details about the product you wish to return.
Our team will provide you with return instructions and a prepaid return label.
Shipping Cost for Returns
Please contact us before returning any item.
We may provide a return shipping label for your return. If the return is due to our error, such as receiving the wrong item, a damaged item, or a defective product, we will cover the return shipping cost.
If the return is due to the customer’s reason, such as ordering the wrong item, changing your mind, or no longer needing the item, the original shipping fee and the return label fee will be deducted from your refund amount.
If a return is sent back without prior contact or without using our provided label, we cannot be held responsible for any return shipping costs or delivery issues.
For items valued over $75, we recommend using a trackable shipping service or purchasing shipping insurance.
We cannot guarantee that we will receive your returned item if shipped independently.
Refund Processing
Once your return is received and inspected:
- In-store returns are refunded to the original form of payment or issued as a gift card.
- Mail-in returns using our prepaid label are refunded to the original payment method within 3–5 business days after we receive your return.
Please allow:
- 5–7 business days for the return to reach our Returns Center.
- An additional 3–10 business days for your bank to post the refund to your account.
Damages, Issues & Claims
Please inspect your order immediately upon receipt.
If you receive a defective, damaged, or incorrect item, contact us right away at support@ibspot.com.
We’ll evaluate the issue promptly and make it right.
Product Claims
Before purchasing, please review product details carefully.
If there is a problem with your order upon arrival, visit our Support Center or contact us directly to arrange return shipping or replacement.
Exchanges
We do not process direct exchanges.
The fastest way to get what you need is to return the original item and place a new order once your return is accepted.
Return Address
IBSPOT Return Center
15 Sawmill Ln
Dover Plains, NY 12522
United States
Customer Support
Our support team is available 24/7 to assist with cancellations, returns, or general inquiries.
Email: support@ibspot.com
Contact Form: Contact Us page
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