SUM37 Secret Multi Balm 7g (RENEWAL) - SUM37 Secret Multi Balm 7g (RENEWAL)
$93.29
- $14.99 shipping from South Korea View details
-
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Why we love it
Multitasking anti-aging balm with fermented oil in an on-the-go stick formula. Fast-absorbing formula works to instantly hydrate the skin without leaving stickiness. On-the-go hydration anywhere and anytime! A convenient and efficacious multiuse balm that can help with your age-defying skincare regimen.
Featured ingredients
Cytosis®, which is formulated by SUM37’s advanced fermentation technology, works to optimize absorption of skin-nourishing actives. Nourishing Shea Butter combined with moisture-shielding oil layer helps deeply hydrate the skin while providing a healthy glow. The skincare benefits of Bisabolol and Cedrol in this easy-to-use stick formula help brighten the skin while improving the look of lines and wrinkles.
How to use
As the last step of your skincare routine, dial up the bottom and apply onto the face, neck, and spot-prone areas. Swipe this go-to balm stick before or after makeup as needed.
More Info
- Free 30-Day Returns
- Full Refund for Damaged or Incorrect Items
- Guaranteed Delivery or Money Back
- Secure Checkout & Fast Support
Why we love it
Multitasking anti-aging balm with fermented oil in an on-the-go stick formula. Fast-absorbing formula works to instantly hydrate the skin without leaving stickiness. On-the-go hydration anywhere and anytime! A convenient and efficacious multiuse balm that can help with your age-defying skincare regimen.
Featured ingredients
Cytosis®, which is formulated by SUM37’s advanced fermentation technology, works to optimize absorption of skin-nourishing actives. Nourishing Shea Butter combined with moisture-shielding oil layer helps deeply hydrate the skin while providing a healthy glow. The skincare benefits of Bisabolol and Cedrol in this easy-to-use stick formula help brighten the skin while improving the look of lines and wrinkles.
How to use
As the last step of your skincare routine, dial up the bottom and apply onto the face, neck, and spot-prone areas. Swipe this go-to balm stick before or after makeup as needed.
More Info
Why we love it
Multitasking anti-aging balm with fermented oil in an on-the-go stick formula. Fast-absorbing formula works to instantly hydrate the skin without leaving stickiness. On-the-go hydration anywhere and anytime! A convenient and efficacious multiuse balm that can help with your age-defying skincare regimen.
Featured ingredients
Cytosis®, which is formulated by SUM37’s advanced fermentation technology, works to optimize absorption of skin-nourishing actives. Nourishing Shea Butter combined with moisture-shielding oil layer helps deeply hydrate the skin while providing a healthy glow. The skincare benefits of Bisabolol and Cedrol in this easy-to-use stick formula help brighten the skin while improving the look of lines and wrinkles.
How to use
As the last step of your skincare routine, dial up the bottom and apply onto the face, neck, and spot-prone areas. Swipe this go-to balm stick before or after makeup as needed.
More Info
- Content volume or weight: [Original Product] 7g
- Ideal for: For all skin types
- Expiration date (or expiration date after opening): 36 months from the date of manufacture before opening, 12 months after opening
- How to Use: In the last step of your skincare routine, take an appropriate amount by turning the bottom of the container and gently apply it to areas of the face and neck with wrinkles, spots, or blemishes. It can be used before and after makeup, and is carried around at all times.
- Cosmetics manufacturers, cosmetics responsible distributors, and customized cosmetics sellers: Manufacturer: LG Household & Health Care Ltd. / Distributor: LG Household & Health Care Ltd.
- Country of Manufacture: South Korea
- Ingredients: Cetyl Ethylhexanoate, Diphenylsiloxy Phenyl Trimethicone, Neopentyl Glycol Dicaprate, Silica, Ceresin, Hydrogenated Polyisobutene, Butyrospermum Parkii (Shea) Butter, Vinyl Dimethicone/Methicone Silsesquioxane Crosspolymer, Synthetic Wax, Polyglyceryl-2 Triisostearate, Triethylhexanoin, Ethylene/Propylene Copolymer, (-)-alpha-bisabolol, Cedrol, Mortierella Oil, Isostearic Acid, Tocopherol, Glycine Soja (Soybean) Oil, Butylene Glycol, Tocopheryl Acetate, Wine Extract, Lactobacillus/Pear Juice Ferment Filtrate, Saccharomyces/Barley Seed Ferment Filtrate, Lactobacillus/Panax Ginseng Root Ferment Filtrate, Lactobacillus/Rye Flour Ferment, Lactobacillus/Soybean Ferment Extract, Lactobacillus/Wasabia Japonica Root Ferment Extract, Lactobacillus/Water Hyacinth Ferment, Monascus/Rice Ferment, Saccharomyces/Grape Ferment Extract, Saccharomyces/Potato Extract Ferment Filtrate, Saccharomyces/Xylinum/Black Tea Ferment, Ferulic Acid, Acer Palmatum Leaf Extract, Acorus Calamus Root Extract, Actinidia Polygama Fruit Extract, Akebia Quinata Extract, Allium Cepa (Onion) Bulb Extract, Garlic Extract, Anemarrhena Asphodeloides Root Extract, Artemisia Princeps Leaf Extract, Beta Vulgaris (Beet) Root Extract, Brassica Oleracea Capitata (Cabbage) Leaf Extract, Brassica Rapa (Turnip) Leaf Extract, Camellia Japonica Leaf Extract, Carica Papaya (Papaya) Fruit Extract, Carthamus Tinctorius (Safflower) Flower Extract, Cassia Obtusifolia Seed Extract, Centella Asiatica Extract, Chaenomeles Sinensis Fruit Extract, Chamomilla Recutita (Matricaria) Flower Extract, Cichorium Intybus (Chicory) Root Extract, Citrullus Lanatus (Watermelon) Fruit Extract, Citrus Aurantium Bergamia (Bergamot) Leaf Extract, Citrus Junos Fruit Extract, Citrus Unshiu Peel Extract, Codonopsis Lanceolata Root Extract, Crataegus Cuneata Fruit Extract, Cucumis Sativus (Cucumber) Fruit Extract, Curcuma Longa (Turmeric) Root Extract, Daucus Carota Sativa (Carrot) Root Extract, Diospyros Kaki Fruit Extract, Equisetum Arvense Extract, Eriobotrya Japonica Leaf Extract, Ficus Carica (Fig) Fruit Extract, Geranium Robertianum Extract, Ginkgo Biloba Nut Extract, Glechoma Hederacea Extract, Glycyrrhiza Glabra (Licorice) Extract, Grifola Frondosa Fruiting Body Extract, Helianthus Annuus (Sunflower) Seed Extract, Hemerocallis Fulva Flower Extract, Houttuynia Cordata Extract, Ipomoea Batatas Root Extract, Lactobacillus Ferment Lysate, Lentinus Edodes Extract, Lippia Citrodora Leaf Extract, Lonicera Japonica (Honeysuckle) Flower Extract, Lycium Chinense Fruit Extract, Melissa Officinalis Extract, Mentha Piperita (Peppermint) Flower/Leaf/Stem Extract, Morus Bombycis Leaf Extract, Musa Sapientum (Banana) Fruit Extract, Nelumbo Nucifera Root Extract, Ocimum Basilicum (Basil) Leaf Extract, Panicum Miliaceum (Millet) Seed Extract, Perilla Frutescens Leaf Extract, Vigna Angularis Seed Extract, Plantago Major Seed Extract, Platycodon Grandiflorus Root Extract, Portulaca Oleracea Extract, Prunus Armeniaca (Apricot) Fruit Extract, Prunus Persica (Peach) Fruit Extract, Prunus Salicina Fruit Extract, Malus Domestica Fruit Extract, Raphanus Sativus (Radish) Root Extract, Rehmannia Chinensis Root Extract, Rosmarinus Officinalis (Rosemary) Leaf Extract, Rubus Idaeus (Raspberry) Fruit Extract, Salvia Officinalis (Sage) Leaf Extract, Sasa Veitchii Leaf Extract, Schizonepeta Tenuifolia Extract, Sesamum Indicum (Sesame) Seed Extract, Spinacia Oleracea (Spinach) Leaf Extract, Taraxacum Officinale (Dandelion) Leaf Extract, Thymus Vulgaris (Thyme) Leaf Extract, Trichosanthes Kirilowii Root Extract, Undaria Pinnatifida Extract, Vinegar, Zingiber Officinale (Ginger) Root Extract, Titanium Dioxide (CI 77891), Mica, Iron Oxide Red, Water, Poloxamer 234, 1,2-Hexanediol, Citrus Aurantifolia (Lime) Oil, Citrus Aurantium Bergamia (Bergamot) Fruit Oil, Lavandula Angustifolia (Lavender) Oil, Pelargonium Graveolens Flower Oil, Anthemis Nobilis Flower Oil, Limonene, Linalool, Citronellol, Citral, Geraniol
- MFDS Evaluation of Functional Cosmetics: Completion of functional cosmetics review (or report) according to the Cosmetics Act
- Precautions when using: 1) Consult a specialist if you have abnormal symptoms or side effects such as a skin rash, swelling, or itchiness during use or from exposure to direct sunlight after use. 2) Do not use on wounds or other affected areas. 3) Cautions for Storage and Handling a) Keep out of reach of children. b) Keep away from direct sunlight.
- Quality Assurance Standard: Compensation for defective products is provided according to the criteria for the settlement of consumer disputes notified publicly by the Fair Trade Commission.
Processing Time
- We process and ship orders Monday through Friday, excluding holidays.
- Most orders are processed within 1–3 business days, depending on product availability.
- Processing time does not include delivery time, which varies based on your location and the product’s shipping origin.
Shipping Coverage
We currently ship to addresses within the United States only.
Products may ship from:
- Our U.S. warehouses, or
- Our international fulfillment centers (including Korea, Japan, China, Australia, Mexico, Canada, the United Kingdom, and the EU).
Each product page clearly displays the “Ships From” location before checkout.
Shipping Methods & Estimated Delivery
| Shipping Method | Estimated Delivery | Cost |
|---|---|---|
| Free Shipping (US) | 5–10 business days | Free, available on eligible items |
| Standard Shipping (US to US by Item) | 5–10 business days | $5.95 for the first item, $3.00 each additional |
| Standard Shipping (From US Warehouse by Weight) | 3–7 business days | Starts at $5.95, increasing by $2 for every additional 4 oz (0.25 lb) up to 1 lb, then by $4 for each additional pound beyond 1 lb. |
| Extended Delivery (Ships from Overseas Warehouse) | 10–20 business days | $14.99 for the first item, $2.00 each additional |
Shipping costs vary by product weight, quantity and origin. Exact rates and delivery estimates are displayed on each product page and confirmed during checkout.
Free Shipping
We offer free standard shipping on select products or during promotional periods. Availability of free shipping will be displayed on the product page and at checkout.
Carriers
We primarily use USPS and UPS for U.S. deliveries. Items shipped from international warehouses may be handled by partner carriers depending on the country of origin.
Import Duties & Taxes
All import duties and taxes for goods imported into the United States are included in the product price. There are no hidden fees or additional charges at checkout.
Tracking & Notifications
Every order is fully trackable. You will receive a tracking number via email once your order ships. If your order ships in multiple packages, each package will have its own tracking number. If you don’t receive a shipping confirmation immediately, your order is still being processed and will arrive within the estimated timeframe shown at checkout.
You can track your shipment anytime using the Track Your Order page on our website.
Order Changes & Cancellations
If you need to modify or cancel an order, please contact our customer support team as soon as possible. Orders can only be canceled before they ship. Once shipped, cancellations are not possible, but you may request a return after the item is delivered.
Contact: support@ibspot.com
Item Not Received
If your tracking number shows “Delivered” but you haven’t received your package:
- Check with your local USPS or UPS office.
- Confirm that the shipping address provided was correct.
- If the issue remains unresolved, contact support@ibspot.com for assistance.
Damaged or Lost Parcels
If your package arrives damaged or fails to arrive, please contact us immediately. For deliveries to P.O. boxes, ibspot is not responsible for damage caused by weather, temperature, or theft.
Customer Support
For any questions about shipping, tracking, or delivery, our customer support team is here to help.
Email: support@ibspot.com
We’re always happy to help.
Please read our policy carefully before making a purchase.
We aim to ensure every customer has a smooth and transparent experience with ibspot.com.
Order Cancellation Policy
Customers may request to cancel an order before it has been shipped.
Once the package has been shipped, cancellations are no longer possible; however, you may still request a return after receiving your order.
How to Request a Cancellation
You can contact us through:
- Email: support@ibspot.com
- Contact Form: Submit a request through our Contact Us page
Please submit your cancellation request as soon as possible after placing the order to allow us to process it before shipment.
Return Policy
We accept returns for most items within 30 days of delivery for a full refund.
To be eligible for a return:
- The item must be unused, in the same condition as received, and in its original packaging.
- A tracking number must be provided to confirm the return shipment.
Non-Returnable Items
Certain products cannot be returned, including:
- Perishable goods (for example, food, flowers, newspapers, magazines)
- Intimate or sanitary goods
- Hazardous materials or flammable liquids/gases
- Gift cards
- Downloadable software
- Some health and personal care items
Partial Refunds (If Applicable)
Partial refunds may be granted in specific situations, such as:
- Books with obvious signs of use
- Opened CDs, DVDs, software, or vinyl records
- Items not in their original condition, damaged, or missing parts not due to our error
- Items returned more than 30 days after delivery
How to Return an Item
To initiate a return, please contact us at support@ibspot.com with your order number and details about the product you wish to return.
Our team will provide you with return instructions and a prepaid return label.
Shipping Cost for Returns
Please contact us before returning any item.
We may provide a return shipping label for your return. If the return is due to our error, such as receiving the wrong item, a damaged item, or a defective product, we will cover the return shipping cost.
If the return is due to the customer’s reason, such as ordering the wrong item, changing your mind, or no longer needing the item, the original shipping fee and the return label fee will be deducted from your refund amount.
If a return is sent back without prior contact or without using our provided label, we cannot be held responsible for any return shipping costs or delivery issues.
For items valued over $75, we recommend using a trackable shipping service or purchasing shipping insurance.
We cannot guarantee that we will receive your returned item if shipped independently.
Refund Processing
Once your return is received and inspected:
- In-store returns are refunded to the original form of payment or issued as a gift card.
- Mail-in returns using our prepaid label are refunded to the original payment method within 3–5 business days after we receive your return.
Please allow:
- 5–7 business days for the return to reach our Returns Center.
- An additional 3–10 business days for your bank to post the refund to your account.
Damages, Issues & Claims
Please inspect your order immediately upon receipt.
If you receive a defective, damaged, or incorrect item, contact us right away at support@ibspot.com.
We’ll evaluate the issue promptly and make it right.
Product Claims
Before purchasing, please review product details carefully.
If there is a problem with your order upon arrival, visit our Support Center or contact us directly to arrange return shipping or replacement.
Exchanges
We do not process direct exchanges.
The fastest way to get what you need is to return the original item and place a new order once your return is accepted.
Return Address
IBSPOT Return Center
15 Sawmill Ln
Dover Plains, NY 12522
United States
Customer Support
Our support team is available 24/7 to assist with cancellations, returns, or general inquiries.
Email: support@ibspot.com
Contact Form: Contact Us page
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