Sulwhasoo 설화수 자음생크림리치 50ml 기획세트 Sulwhasoo Jaum Serum Creme Rich 50ml Special Set [Jahm Sim Cream Rich Planning]
$274.88
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Sulwhasoo Jaum Serum Creme Rich 50ml Special Set
This special set includes Jaum Serum Creme Rich 50ml, Yoon Jo Essence 15ml, Jaum Serum 8ml, and Soonika Cleansing Foam 50ml.
Product Highlights:
- Nourishes and moisturizes the skin
- Helps to improve skin elasticity and firmness
- Soothes and calms the skin
- Includes a set of complementary products for a complete skincare routine
Specifications:
| Product | Size |
|---|---|
| Jaum Serum Creme Rich | 50ml |
| Yoon Jo Essence | 15ml |
| Jaum Serum | 8ml |
| Soonika Cleansing Foam | 50ml |
Key Ingredients:
Jaum Serum Creme Rich: Purified water, Glycerin, Squalane, Butylene Glycol, Cyclomethicone, Trehalose, Meadowfoam seed oil, Glyceryl Stearate, Phytosteryl/Behenyl/Octyldodecyl Lauroyl Glutamate, Octyldodecyl Myristate, Cyclomethicone, PEG-40 Stearate, Phytosteryl/Behenyl/Octyldodecyl Lauroyl Glutamate, Sunflower seed oil, Jojoba esters, Stearic acid, Propandiol, PEG-100 Stearate, Palmitic acid, Methoxy PEG-114/Polymethylsiloxyethyl Dimethicone, Mango seed butter, Polyacrylate-13, Soybean oil, PEG-30 Dipolyhydroxystearate, Cetearyl/PEG-10/1 Dimethicone, Phenoxylethanol, Glyceryl Linoleate, Cetearyl alcohol, Dimethicone, Hydrogenated Vegetable Oil, Soybean sterol, Propylene Glycol, Polyisobutene, Acetyl Glucosamine, Polyquaternium-51, Hexyl Laurate, Ginseng extract, Tocopherol, Hydrolyzed Ginseng Saponin, Carnauba wax, Tocopheryl Linoleate, 1,2-Hexanediol, Panthenol, Salicylic acid, Dimethiconol, Glyceryl Linolenate, Ethanol, Avocado oil, Fragrance, Ethylhexyl Glycerin, Glyceryl Arachidonate, Cica extract, Lauryl PEG/PPG-18/18 Methicone, Grape leaf extract, Polysorbate 20, Sorbitan Isostearate, Beta-Glucan, Retinol, Perilla extract, Dextrin, Phytosphingosine, Sodium Hyaluronate, Isostearyl Alcohol, Dodecen, Sodium Chloride, Ascorbyl Palmitate, Hydrogenated Palm Glycerides Citrate, Honey, Myristic acid, Arachidic acid, Alpha-Isomethyl Ionone, Limonene, Hydrolyzed Lecithin, Rehmannia glutinosa root extract, Licorice root extract, BHT, Linalool, Ginseng flower extract, Benzyl Benzoate, Hexyl Cinnamal, Rehmannia glutinosa root extract, Madonna lily bulb extract, Angelica root extract, Yunnan Paiyao extract, Nelumbo nucifera extract, Sodium Polyaspartate, TBHQ, Caprylyl Glycol, Sodium Methyl Stearoyl Taurate, Acetyl Heptapeptide-4, Penterythrityl Tetra-Di-t-Butyl Hydroxyhydrocinnamate, Acetyl Octapeptide-3, Sodium Hydroxide, Acetyl Hexapeptide-8
Yoon Jo Essence: Purified water, Modified Alcohol, Butylene Glycol, Beta-In, 12-Hydroxystearic acid, Bis-PEG-8 Methyl Ether Dimethicone, Glyceryl Polymethacrylate, Carbomer, PEG-60 Hydrogenated Castor Oil, Triethanolamine, Propandiol, Glyceryl Caprylate, Walnut extract, Dextrin, Cocoa extract, Gold extract, Fragrance, Ethylhexyl Glycerin, Adenosine, Limonene Trimethicone, Xanthan gum, Cellulose gum, Carrageenan, Honey
설화수 자음생 크림 리치 세트
전성분 자음생크림클래식:정제수, 글리세린, 스쿠알란, 부틸렌글라이콜, 사이클로펜타실록세인, 트레할로오스, 메도우폼씨오일, 글리세릴스테아레이트, 피토스테릴이소스테아릴다이머디리놀리에이트, 옥틸도데실미리스테이트, 사이클로헥사실록세인, 피이지-40스테아레이트, 피토스테릴/베헤닐/옥틸도데실라우로일글루타메이트, 해바라기씨오일, 호호바에스터, 스테아릭애씨드, 프로판다이올, 피이지-100스테아레이트, 팔미틱애씨드, 메톡시피이지-114/폴리엡실론카프로락톤, 망고씨버터, 폴리아크릴레이트-13, 돌콩오일, 피이지-30다이폴리하이드록시스테아레이트, 세틸피이지/피피지-10/1다이메티콘, 페녹시에탄올, 글리세릴리놀리에이트, 세테아릴알코올, 다이메티콘, 하이드로제네이티드식물성오일, 돌콩스테롤, 프로필렌글라이콜, 폴리아이소부텐, 아세틸글루코사민, 폴리쿼터늄-51, 헥실라우레이트, 인삼추출물, 토코페롤, 하이드롤라이즈드홍삼사포닌, 카나우바왁스, 토코페릴리놀리에이트, 1,2-헥산다이올, 판테틴, 살리실릭애씨드, 다이메티콘올, 글리세릴리놀리네이트, 에탄올, 아보카도오일, 향료, 에틸헥실글리세린, 글리세릴아라키도네이트, 치자추출물, 라우릴피이지/피피지-18/18메티콘, 포도잎추출물, 폴리솔베이트20, 솔비탄아이소스테아레이트, 베타-글루칸, 레티놀, 들깨추출물, 덱스트린, 피토스핑고신, 소듐하이알루로네이트, 아이소스테아릴알코올, 도데센, 소듐클로라이드, 아스코빌팔미테이트, 하이드로제네이티드팜글리세라이즈시트레이트, 꿀, 미리스틱애씨드, 아라키딕애씨드, 알파-아이소메틸아이오논, 리모넨, 하이드로제네이티드레시틴, 지황뿌리추출물, 감초뿌리추출물, 비에이치티, 리날룰, 인삼꽃추출물, 벤질벤조에이트, 헥실신남알, 작약뿌리추출물, 마돈나백합비늘줄기추출물, 둥굴레뿌리줄기추출물, 유제놀, 연꽃추출물, 소듐폴리아스파테이트, 티비에이치큐, 카프릴릴글라이콜, 소듐메틸스테아로일타우레이트, 아세틸헵타펩타이드-4, 펜타에리스리틸테트라-다이-T-부틸하이드록시하이드로신나메이트, 아세틸헥사펩타이드-8, 소듐하이드록사이드, 아세틸옥타펩타이드-3 윤조에센스:정제수 변성알코올. 부틸렌글라이콜. 베타인. 12-핵산다이올.비스-피이지-8메틸에터다이메틸실레인. 글리세릴폴리메타크릴레이트. 카보머 피이지-60하이드로제네이티드캐스터오일. 트로메타민. 프로판다이올. 글리세릴카프릴레이트,호두추출물, 덱스트린. 카카오추출물. 황금추출물. 향료, 에틸핵실글리세린. 아데노신. 리모넨메틸트라이메티콘. 잔탄검. 셀률로오스검. 카라기난, 꿀. 마데카소사이드. 지항뿌리추출물. 펜틸렌글라이롤. 소엽맥문동 뿌리추출물. 작약뿌리추출물마돈나백합비늘줄기추출물. 리날률. 구기자추출물. 둥글레뿌리줄기추출물. 바이오사카라이드검-.프로필렌글라이콜. 대추추출물. 연꽃추출물. 철뿌리추출물. 낫토검. 감초뿌리추출물. 매실추출물.시트로넬올. 시트랄. 제라니올. 하이드로제네이티드레시틴, 비에이치티. 시트릭애씨드표고버섯추출물. 토코페롤. 하이드롤라이즈드공추출물. 작약뿌리추출물. 생강 추출물
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Sulwhasoo Jaum Serum Creme Rich 50ml Special Set
This special set includes Jaum Serum Creme Rich 50ml, Yoon Jo Essence 15ml, Jaum Serum 8ml, and Soonika Cleansing Foam 50ml.
Product Highlights:
- Nourishes and moisturizes the skin
- Helps to improve skin elasticity and firmness
- Soothes and calms the skin
- Includes a set of complementary products for a complete skincare routine
Specifications:
| Product | Size |
|---|---|
| Jaum Serum Creme Rich | 50ml |
| Yoon Jo Essence | 15ml |
| Jaum Serum | 8ml |
| Soonika Cleansing Foam | 50ml |
Key Ingredients:
Jaum Serum Creme Rich: Purified water, Glycerin, Squalane, Butylene Glycol, Cyclomethicone, Trehalose, Meadowfoam seed oil, Glyceryl Stearate, Phytosteryl/Behenyl/Octyldodecyl Lauroyl Glutamate, Octyldodecyl Myristate, Cyclomethicone, PEG-40 Stearate, Phytosteryl/Behenyl/Octyldodecyl Lauroyl Glutamate, Sunflower seed oil, Jojoba esters, Stearic acid, Propandiol, PEG-100 Stearate, Palmitic acid, Methoxy PEG-114/Polymethylsiloxyethyl Dimethicone, Mango seed butter, Polyacrylate-13, Soybean oil, PEG-30 Dipolyhydroxystearate, Cetearyl/PEG-10/1 Dimethicone, Phenoxylethanol, Glyceryl Linoleate, Cetearyl alcohol, Dimethicone, Hydrogenated Vegetable Oil, Soybean sterol, Propylene Glycol, Polyisobutene, Acetyl Glucosamine, Polyquaternium-51, Hexyl Laurate, Ginseng extract, Tocopherol, Hydrolyzed Ginseng Saponin, Carnauba wax, Tocopheryl Linoleate, 1,2-Hexanediol, Panthenol, Salicylic acid, Dimethiconol, Glyceryl Linolenate, Ethanol, Avocado oil, Fragrance, Ethylhexyl Glycerin, Glyceryl Arachidonate, Cica extract, Lauryl PEG/PPG-18/18 Methicone, Grape leaf extract, Polysorbate 20, Sorbitan Isostearate, Beta-Glucan, Retinol, Perilla extract, Dextrin, Phytosphingosine, Sodium Hyaluronate, Isostearyl Alcohol, Dodecen, Sodium Chloride, Ascorbyl Palmitate, Hydrogenated Palm Glycerides Citrate, Honey, Myristic acid, Arachidic acid, Alpha-Isomethyl Ionone, Limonene, Hydrolyzed Lecithin, Rehmannia glutinosa root extract, Licorice root extract, BHT, Linalool, Ginseng flower extract, Benzyl Benzoate, Hexyl Cinnamal, Rehmannia glutinosa root extract, Madonna lily bulb extract, Angelica root extract, Yunnan Paiyao extract, Nelumbo nucifera extract, Sodium Polyaspartate, TBHQ, Caprylyl Glycol, Sodium Methyl Stearoyl Taurate, Acetyl Heptapeptide-4, Penterythrityl Tetra-Di-t-Butyl Hydroxyhydrocinnamate, Acetyl Octapeptide-3, Sodium Hydroxide, Acetyl Hexapeptide-8
Yoon Jo Essence: Purified water, Modified Alcohol, Butylene Glycol, Beta-In, 12-Hydroxystearic acid, Bis-PEG-8 Methyl Ether Dimethicone, Glyceryl Polymethacrylate, Carbomer, PEG-60 Hydrogenated Castor Oil, Triethanolamine, Propandiol, Glyceryl Caprylate, Walnut extract, Dextrin, Cocoa extract, Gold extract, Fragrance, Ethylhexyl Glycerin, Adenosine, Limonene Trimethicone, Xanthan gum, Cellulose gum, Carrageenan, Honey
설화수 자음생 크림 리치 세트
전성분 자음생크림클래식:정제수, 글리세린, 스쿠알란, 부틸렌글라이콜, 사이클로펜타실록세인, 트레할로오스, 메도우폼씨오일, 글리세릴스테아레이트, 피토스테릴이소스테아릴다이머디리놀리에이트, 옥틸도데실미리스테이트, 사이클로헥사실록세인, 피이지-40스테아레이트, 피토스테릴/베헤닐/옥틸도데실라우로일글루타메이트, 해바라기씨오일, 호호바에스터, 스테아릭애씨드, 프로판다이올, 피이지-100스테아레이트, 팔미틱애씨드, 메톡시피이지-114/폴리엡실론카프로락톤, 망고씨버터, 폴리아크릴레이트-13, 돌콩오일, 피이지-30다이폴리하이드록시스테아레이트, 세틸피이지/피피지-10/1다이메티콘, 페녹시에탄올, 글리세릴리놀리에이트, 세테아릴알코올, 다이메티콘, 하이드로제네이티드식물성오일, 돌콩스테롤, 프로필렌글라이콜, 폴리아이소부텐, 아세틸글루코사민, 폴리쿼터늄-51, 헥실라우레이트, 인삼추출물, 토코페롤, 하이드롤라이즈드홍삼사포닌, 카나우바왁스, 토코페릴리놀리에이트, 1,2-헥산다이올, 판테틴, 살리실릭애씨드, 다이메티콘올, 글리세릴리놀리네이트, 에탄올, 아보카도오일, 향료, 에틸헥실글리세린, 글리세릴아라키도네이트, 치자추출물, 라우릴피이지/피피지-18/18메티콘, 포도잎추출물, 폴리솔베이트20, 솔비탄아이소스테아레이트, 베타-글루칸, 레티놀, 들깨추출물, 덱스트린, 피토스핑고신, 소듐하이알루로네이트, 아이소스테아릴알코올, 도데센, 소듐클로라이드, 아스코빌팔미테이트, 하이드로제네이티드팜글리세라이즈시트레이트, 꿀, 미리스틱애씨드, 아라키딕애씨드, 알파-아이소메틸아이오논, 리모넨, 하이드로제네이티드레시틴, 지황뿌리추출물, 감초뿌리추출물, 비에이치티, 리날룰, 인삼꽃추출물, 벤질벤조에이트, 헥실신남알, 작약뿌리추출물, 마돈나백합비늘줄기추출물, 둥굴레뿌리줄기추출물, 유제놀, 연꽃추출물, 소듐폴리아스파테이트, 티비에이치큐, 카프릴릴글라이콜, 소듐메틸스테아로일타우레이트, 아세틸헵타펩타이드-4, 펜타에리스리틸테트라-다이-T-부틸하이드록시하이드로신나메이트, 아세틸헥사펩타이드-8, 소듐하이드록사이드, 아세틸옥타펩타이드-3 윤조에센스:정제수 변성알코올. 부틸렌글라이콜. 베타인. 12-핵산다이올.비스-피이지-8메틸에터다이메틸실레인. 글리세릴폴리메타크릴레이트. 카보머 피이지-60하이드로제네이티드캐스터오일. 트로메타민. 프로판다이올. 글리세릴카프릴레이트,호두추출물, 덱스트린. 카카오추출물. 황금추출물. 향료, 에틸핵실글리세린. 아데노신. 리모넨메틸트라이메티콘. 잔탄검. 셀률로오스검. 카라기난, 꿀. 마데카소사이드. 지항뿌리추출물. 펜틸렌글라이롤. 소엽맥문동 뿌리추출물. 작약뿌리추출물마돈나백합비늘줄기추출물. 리날률. 구기자추출물. 둥글레뿌리줄기추출물. 바이오사카라이드검-.프로필렌글라이콜. 대추추출물. 연꽃추출물. 철뿌리추출물. 낫토검. 감초뿌리추출물. 매실추출물.시트로넬올. 시트랄. 제라니올. 하이드로제네이티드레시틴, 비에이치티. 시트릭애씨드표고버섯추출물. 토코페롤. 하이드롤라이즈드공추출물. 작약뿌리추출물. 생강 추출물
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Sulwhasoo Jaum Serum Creme Rich 50ml Special Set
This special set includes Jaum Serum Creme Rich 50ml, Yoon Jo Essence 15ml, Jaum Serum 8ml, and Soonika Cleansing Foam 50ml.
Product Highlights:
- Nourishes and moisturizes the skin
- Helps to improve skin elasticity and firmness
- Soothes and calms the skin
- Includes a set of complementary products for a complete skincare routine
Specifications:
| Product | Size |
|---|---|
| Jaum Serum Creme Rich | 50ml |
| Yoon Jo Essence | 15ml |
| Jaum Serum | 8ml |
| Soonika Cleansing Foam | 50ml |
Key Ingredients:
Jaum Serum Creme Rich: Purified water, Glycerin, Squalane, Butylene Glycol, Cyclomethicone, Trehalose, Meadowfoam seed oil, Glyceryl Stearate, Phytosteryl/Behenyl/Octyldodecyl Lauroyl Glutamate, Octyldodecyl Myristate, Cyclomethicone, PEG-40 Stearate, Phytosteryl/Behenyl/Octyldodecyl Lauroyl Glutamate, Sunflower seed oil, Jojoba esters, Stearic acid, Propandiol, PEG-100 Stearate, Palmitic acid, Methoxy PEG-114/Polymethylsiloxyethyl Dimethicone, Mango seed butter, Polyacrylate-13, Soybean oil, PEG-30 Dipolyhydroxystearate, Cetearyl/PEG-10/1 Dimethicone, Phenoxylethanol, Glyceryl Linoleate, Cetearyl alcohol, Dimethicone, Hydrogenated Vegetable Oil, Soybean sterol, Propylene Glycol, Polyisobutene, Acetyl Glucosamine, Polyquaternium-51, Hexyl Laurate, Ginseng extract, Tocopherol, Hydrolyzed Ginseng Saponin, Carnauba wax, Tocopheryl Linoleate, 1,2-Hexanediol, Panthenol, Salicylic acid, Dimethiconol, Glyceryl Linolenate, Ethanol, Avocado oil, Fragrance, Ethylhexyl Glycerin, Glyceryl Arachidonate, Cica extract, Lauryl PEG/PPG-18/18 Methicone, Grape leaf extract, Polysorbate 20, Sorbitan Isostearate, Beta-Glucan, Retinol, Perilla extract, Dextrin, Phytosphingosine, Sodium Hyaluronate, Isostearyl Alcohol, Dodecen, Sodium Chloride, Ascorbyl Palmitate, Hydrogenated Palm Glycerides Citrate, Honey, Myristic acid, Arachidic acid, Alpha-Isomethyl Ionone, Limonene, Hydrolyzed Lecithin, Rehmannia glutinosa root extract, Licorice root extract, BHT, Linalool, Ginseng flower extract, Benzyl Benzoate, Hexyl Cinnamal, Rehmannia glutinosa root extract, Madonna lily bulb extract, Angelica root extract, Yunnan Paiyao extract, Nelumbo nucifera extract, Sodium Polyaspartate, TBHQ, Caprylyl Glycol, Sodium Methyl Stearoyl Taurate, Acetyl Heptapeptide-4, Penterythrityl Tetra-Di-t-Butyl Hydroxyhydrocinnamate, Acetyl Octapeptide-3, Sodium Hydroxide, Acetyl Hexapeptide-8
Yoon Jo Essence: Purified water, Modified Alcohol, Butylene Glycol, Beta-In, 12-Hydroxystearic acid, Bis-PEG-8 Methyl Ether Dimethicone, Glyceryl Polymethacrylate, Carbomer, PEG-60 Hydrogenated Castor Oil, Triethanolamine, Propandiol, Glyceryl Caprylate, Walnut extract, Dextrin, Cocoa extract, Gold extract, Fragrance, Ethylhexyl Glycerin, Adenosine, Limonene Trimethicone, Xanthan gum, Cellulose gum, Carrageenan, Honey
설화수 자음생 크림 리치 세트
전성분 자음생크림클래식:정제수, 글리세린, 스쿠알란, 부틸렌글라이콜, 사이클로펜타실록세인, 트레할로오스, 메도우폼씨오일, 글리세릴스테아레이트, 피토스테릴이소스테아릴다이머디리놀리에이트, 옥틸도데실미리스테이트, 사이클로헥사실록세인, 피이지-40스테아레이트, 피토스테릴/베헤닐/옥틸도데실라우로일글루타메이트, 해바라기씨오일, 호호바에스터, 스테아릭애씨드, 프로판다이올, 피이지-100스테아레이트, 팔미틱애씨드, 메톡시피이지-114/폴리엡실론카프로락톤, 망고씨버터, 폴리아크릴레이트-13, 돌콩오일, 피이지-30다이폴리하이드록시스테아레이트, 세틸피이지/피피지-10/1다이메티콘, 페녹시에탄올, 글리세릴리놀리에이트, 세테아릴알코올, 다이메티콘, 하이드로제네이티드식물성오일, 돌콩스테롤, 프로필렌글라이콜, 폴리아이소부텐, 아세틸글루코사민, 폴리쿼터늄-51, 헥실라우레이트, 인삼추출물, 토코페롤, 하이드롤라이즈드홍삼사포닌, 카나우바왁스, 토코페릴리놀리에이트, 1,2-헥산다이올, 판테틴, 살리실릭애씨드, 다이메티콘올, 글리세릴리놀리네이트, 에탄올, 아보카도오일, 향료, 에틸헥실글리세린, 글리세릴아라키도네이트, 치자추출물, 라우릴피이지/피피지-18/18메티콘, 포도잎추출물, 폴리솔베이트20, 솔비탄아이소스테아레이트, 베타-글루칸, 레티놀, 들깨추출물, 덱스트린, 피토스핑고신, 소듐하이알루로네이트, 아이소스테아릴알코올, 도데센, 소듐클로라이드, 아스코빌팔미테이트, 하이드로제네이티드팜글리세라이즈시트레이트, 꿀, 미리스틱애씨드, 아라키딕애씨드, 알파-아이소메틸아이오논, 리모넨, 하이드로제네이티드레시틴, 지황뿌리추출물, 감초뿌리추출물, 비에이치티, 리날룰, 인삼꽃추출물, 벤질벤조에이트, 헥실신남알, 작약뿌리추출물, 마돈나백합비늘줄기추출물, 둥굴레뿌리줄기추출물, 유제놀, 연꽃추출물, 소듐폴리아스파테이트, 티비에이치큐, 카프릴릴글라이콜, 소듐메틸스테아로일타우레이트, 아세틸헵타펩타이드-4, 펜타에리스리틸테트라-다이-T-부틸하이드록시하이드로신나메이트, 아세틸헥사펩타이드-8, 소듐하이드록사이드, 아세틸옥타펩타이드-3 윤조에센스:정제수 변성알코올. 부틸렌글라이콜. 베타인. 12-핵산다이올.비스-피이지-8메틸에터다이메틸실레인. 글리세릴폴리메타크릴레이트. 카보머 피이지-60하이드로제네이티드캐스터오일. 트로메타민. 프로판다이올. 글리세릴카프릴레이트,호두추출물, 덱스트린. 카카오추출물. 황금추출물. 향료, 에틸핵실글리세린. 아데노신. 리모넨메틸트라이메티콘. 잔탄검. 셀률로오스검. 카라기난, 꿀. 마데카소사이드. 지항뿌리추출물. 펜틸렌글라이롤. 소엽맥문동 뿌리추출물. 작약뿌리추출물마돈나백합비늘줄기추출물. 리날률. 구기자추출물. 둥글레뿌리줄기추출물. 바이오사카라이드검-.프로필렌글라이콜. 대추추출물. 연꽃추출물. 철뿌리추출물. 낫토검. 감초뿌리추출물. 매실추출물.시트로넬올. 시트랄. 제라니올. 하이드로제네이티드레시틴, 비에이치티. 시트릭애씨드표고버섯추출물. 토코페롤. 하이드롤라이즈드공추출물. 작약뿌리추출물. 생강 추출물
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Processing Time
- We process and ship orders Monday through Friday, excluding holidays.
- Most orders are processed within 1–3 business days, depending on product availability.
- Processing time does not include delivery time, which varies based on your location and the product’s shipping origin.
Shipping Coverage
We currently ship to addresses within the United States only.
Products may ship from:
- Our U.S. warehouses, or
- Our international fulfillment centers (including Korea, Japan, China, Australia, Mexico, Canada, the United Kingdom, and the EU).
Each product page clearly displays the “Ships From” location before checkout.
Shipping Methods & Estimated Delivery
| Shipping Method | Estimated Delivery | Cost |
|---|---|---|
| Free Shipping (US) | 5–10 business days | Free, available on eligible items |
| Standard Shipping (US to US by Item) | 5–10 business days | $5.95 for the first item, $3.00 each additional |
| Standard Shipping (From US Warehouse by Weight) | 3–7 business days | Starts at $5.95, increasing by $2 for every additional 4 oz (0.25 lb) up to 1 lb, then by $4 for each additional pound beyond 1 lb. |
| Extended Delivery (Ships from Overseas Warehouse) | 10–20 business days | $14.99 for the first item, $2.00 each additional |
Shipping costs vary by product weight, quantity and origin. Exact rates and delivery estimates are displayed on each product page and confirmed during checkout.
Free Shipping
We offer free standard shipping on select products or during promotional periods. Availability of free shipping will be displayed on the product page and at checkout.
Carriers
We primarily use USPS and UPS for U.S. deliveries. Items shipped from international warehouses may be handled by partner carriers depending on the country of origin.
Import Duties & Taxes
All import duties and taxes for goods imported into the United States are included in the product price. There are no hidden fees or additional charges at checkout.
Tracking & Notifications
Every order is fully trackable. You will receive a tracking number via email once your order ships. If your order ships in multiple packages, each package will have its own tracking number. If you don’t receive a shipping confirmation immediately, your order is still being processed and will arrive within the estimated timeframe shown at checkout.
You can track your shipment anytime using the Track Your Order page on our website.
Order Changes & Cancellations
If you need to modify or cancel an order, please contact our customer support team as soon as possible. Orders can only be canceled before they ship. Once shipped, cancellations are not possible, but you may request a return after the item is delivered.
Contact: support@ibspot.com
Item Not Received
If your tracking number shows “Delivered” but you haven’t received your package:
- Check with your local USPS or UPS office.
- Confirm that the shipping address provided was correct.
- If the issue remains unresolved, contact support@ibspot.com for assistance.
Damaged or Lost Parcels
If your package arrives damaged or fails to arrive, please contact us immediately. For deliveries to P.O. boxes, ibspot is not responsible for damage caused by weather, temperature, or theft.
Customer Support
For any questions about shipping, tracking, or delivery, our customer support team is here to help.
Email: support@ibspot.com
We’re always happy to help.
Please read our policy carefully before making a purchase.
We aim to ensure every customer has a smooth and transparent experience with ibspot.com.
Order Cancellation Policy
Customers may request to cancel an order before it has been shipped.
Once the package has been shipped, cancellations are no longer possible; however, you may still request a return after receiving your order.
How to Request a Cancellation
You can contact us through:
- Email: support@ibspot.com
- Contact Form: Submit a request through our Contact Us page
Please submit your cancellation request as soon as possible after placing the order to allow us to process it before shipment.
Return Policy
We accept returns for most items within 30 days of delivery for a full refund.
To be eligible for a return:
- The item must be unused, in the same condition as received, and in its original packaging.
- A tracking number must be provided to confirm the return shipment.
Non-Returnable Items
Certain products cannot be returned, including:
- Perishable goods (for example, food, flowers, newspapers, magazines)
- Intimate or sanitary goods
- Hazardous materials or flammable liquids/gases
- Gift cards
- Downloadable software
- Some health and personal care items
Partial Refunds (If Applicable)
Partial refunds may be granted in specific situations, such as:
- Books with obvious signs of use
- Opened CDs, DVDs, software, or vinyl records
- Items not in their original condition, damaged, or missing parts not due to our error
- Items returned more than 30 days after delivery
How to Return an Item
To initiate a return, please contact us at support@ibspot.com with your order number and details about the product you wish to return.
Our team will provide you with return instructions and a prepaid return label.
Shipping Cost for Returns
Please contact us before returning any item.
We may provide a return shipping label for your return. If the return is due to our error, such as receiving the wrong item, a damaged item, or a defective product, we will cover the return shipping cost.
If the return is due to the customer’s reason, such as ordering the wrong item, changing your mind, or no longer needing the item, the original shipping fee and the return label fee will be deducted from your refund amount.
If a return is sent back without prior contact or without using our provided label, we cannot be held responsible for any return shipping costs or delivery issues.
For items valued over $75, we recommend using a trackable shipping service or purchasing shipping insurance.
We cannot guarantee that we will receive your returned item if shipped independently.
Refund Processing
Once your return is received and inspected:
- In-store returns are refunded to the original form of payment or issued as a gift card.
- Mail-in returns using our prepaid label are refunded to the original payment method within 3–5 business days after we receive your return.
Please allow:
- 5–7 business days for the return to reach our Returns Center.
- An additional 3–10 business days for your bank to post the refund to your account.
Damages, Issues & Claims
Please inspect your order immediately upon receipt.
If you receive a defective, damaged, or incorrect item, contact us right away at support@ibspot.com.
We’ll evaluate the issue promptly and make it right.
Product Claims
Before purchasing, please review product details carefully.
If there is a problem with your order upon arrival, visit our Support Center or contact us directly to arrange return shipping or replacement.
Exchanges
We do not process direct exchanges.
The fastest way to get what you need is to return the original item and place a new order once your return is accepted.
Return Address
IBSPOT Return Center
15 Sawmill Ln
Dover Plains, NY 12522
United States
Customer Support
Our support team is available 24/7 to assist with cancellations, returns, or general inquiries.
Email: support@ibspot.com
Contact Form: Contact Us page
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