Softsan Protect Plus Cushion Cover Mite-Proof 40 x 80 cm, Encasing for Pillows, Mite Protection for House Dust Allergy Sufferers
$45.20
- $9.99 shipping from Germany View details
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- Allergen and mite-proof intermediate cover with extra flap over the zip creates a barrier between the pillow and the normal pillowcase. Allergy sufferers are reliably protected from house dust and mites. The normal pillowcase is simply pulled over the protective cover.
- Material: Evolon - fine microfibre fabric, 70% polyester / 30% polyamide. Evolon is tested for harmful substances according to Oeko-Tex Standard 100 and is also suitable for children and babies thanks to its good skin compatibility
- Breathable, moisture-regulating and extremely lightweight - no unnecessary sweating, no crackling effect. Strong and durable.
- The encasings are washable up to 95°C. We recommend washing the covers 1-2 times a year and at 60°C before first use. The dust mite protection covers are becoming softer and more supple by washing.
- Our pillowcases are not only tested by TÜV Rheinland, but also by aha!, the Swiss Centre for Allergy and the Hygiene Institute of the Ruhr Area Gelsenkirchen
- Free 30-Day Returns
- Full Refund for Damaged or Incorrect Items
- Guaranteed Delivery or Money Back
- Secure Checkout & Fast Support
- Allergen and mite-proof intermediate cover with extra flap over the zip creates a barrier between the pillow and the normal pillowcase. Allergy sufferers are reliably protected from house dust and mites. The normal pillowcase is simply pulled over the protective cover.
- Material: Evolon - fine microfibre fabric, 70% polyester / 30% polyamide. Evolon is tested for harmful substances according to Oeko-Tex Standard 100 and is also suitable for children and babies thanks to its good skin compatibility
- Breathable, moisture-regulating and extremely lightweight - no unnecessary sweating, no crackling effect. Strong and durable.
- The encasings are washable up to 95°C. We recommend washing the covers 1-2 times a year and at 60°C before first use. The dust mite protection covers are becoming softer and more supple by washing.
- Our pillowcases are not only tested by TÜV Rheinland, but also by aha!, the Swiss Centre for Allergy and the Hygiene Institute of the Ruhr Area Gelsenkirchen
Efficacy tested and confirmed by:
- TÜV Rheinland, Cologne.
- aha! Swiss Centre for Allergy
- FKT seal of approval "medically tested - tested for harmful substances" for body compatibility.
- Hygiene Institute of the Ruhr Area, Gelsenkirchen. Is the Softsan microfibre suitable for allergy sufferers?
Yes, the soft fabric is tested by independent institutes for skin compatibility, supple and allergologically safe.
No chemical coatings, but micro-fine bonded filaments are used as the best natural protection.
In case of existing mite allergy, mite protection covers / encasings are also recommended for children. How are the intermediate covers applied?
The anti-allergy duvet covers are pulled directly over mattresses, duvets and pillows.
By closing the allergy-proof zip, the effective allergen protection of the encasings is immediately guaranteed.
As usual, the normal bed linen is pulled over the intermediate covers.
In the double bed, the partner bed should also be equipped with mites protective covers. Are the duvet covers washable and does the mite protection wash out?
Softsan intermediate covers are hygienically washable up to 95 °C.
You can even dry the encasings on the smallest dryer level.
Even after frequent washing, the mite-proof function is retained. Is the usual sleeping comfort affected?
No. The cuddly and soft encasings do not rustle.
After the 1st wash cycle these are even more pleasant. How long do the duvet covers last?
With proper use, regular care (wash every 3-6 months).
The service life is about 10 years.
Processing Time
- We process and ship orders Monday through Friday, excluding holidays.
- Most orders are processed within 1–3 business days, depending on product availability.
- Processing time does not include delivery time, which varies based on your location and the product’s shipping origin.
Shipping Coverage
We currently ship to addresses within the United States only.
Products may ship from:
- Our U.S. warehouses, or
- Our international fulfillment centers (including Korea, Japan, China, Australia, Mexico, Canada, the United Kingdom, and the EU).
Each product page clearly displays the “Ships From” location before checkout.
Shipping Methods & Estimated Delivery
| Shipping Method | Estimated Delivery | Cost |
|---|---|---|
| Free Shipping (US) | 5–10 business days | Free, available on eligible items |
| Standard Shipping (US to US by Item) | 5–10 business days | $5.95 for the first item, $3.00 each additional |
| Standard Shipping (From US Warehouse by Weight) | 3–7 business days | Starts at $5.95, increasing by $2 for every additional 4 oz (0.25 lb) up to 1 lb, then by $4 for each additional pound beyond 1 lb. |
| Extended Delivery (Ships from Overseas Warehouse) | 10–20 business days | $14.50 for the first item, $2.00 each additional |
Shipping costs vary by product weight, quantity and origin. Exact rates and delivery estimates are displayed on each product page and confirmed during checkout.
Free Shipping
We offer free standard shipping on select products or during promotional periods. Availability of free shipping will be displayed on the product page and at checkout.
Carriers
We primarily use USPS and UPS for U.S. deliveries. Items shipped from international warehouses may be handled by partner carriers depending on the country of origin.
Import Duties & Taxes
All import duties and taxes for goods imported into the United States are included in the product price. There are no hidden fees or additional charges at checkout.
Tracking & Notifications
Every order is fully trackable. You will receive a tracking number via email once your order ships. If your order ships in multiple packages, each package will have its own tracking number. If you don’t receive a shipping confirmation immediately, your order is still being processed and will arrive within the estimated timeframe shown at checkout.
You can track your shipment anytime using the Track Your Order page on our website.
Order Changes & Cancellations
If you need to modify or cancel an order, please contact our customer support team as soon as possible. Orders can only be canceled before they ship. Once shipped, cancellations are not possible, but you may request a return after the item is delivered.
Contact: support@ibspot.com
Item Not Received
If your tracking number shows “Delivered” but you haven’t received your package:
- Check with your local USPS or UPS office.
- Confirm that the shipping address provided was correct.
- If the issue remains unresolved, contact support@ibspot.com for assistance.
Damaged or Lost Parcels
If your package arrives damaged or fails to arrive, please contact us immediately. For deliveries to P.O. boxes, ibspot is not responsible for damage caused by weather, temperature, or theft.
Customer Support
For any questions about shipping, tracking, or delivery, our customer support team is here to help.
Email: support@ibspot.com
We’re always happy to help.
Please read our policy carefully before making a purchase.
We aim to ensure every customer has a smooth and transparent experience with ibspot.com.
Order Cancellation Policy
Customers may request to cancel an order before it has been shipped.
Once the package has been shipped, cancellations are no longer possible; however, you may still request a return after receiving your order.
How to Request a Cancellation
You can contact us through:
- Email: support@ibspot.com
- Contact Form: Submit a request through our Contact Us page
Please submit your cancellation request as soon as possible after placing the order to allow us to process it before shipment.
Return Policy
We accept returns for most items within 30 days of delivery for a full refund.
To be eligible for a return:
- The item must be unused, in the same condition as received, and in its original packaging.
- A tracking number must be provided to confirm the return shipment.
Non-Returnable Items
Certain products cannot be returned, including:
- Perishable goods (for example, food, flowers, newspapers, magazines)
- Intimate or sanitary goods
- Hazardous materials or flammable liquids/gases
- Gift cards
- Downloadable software
- Some health and personal care items
Partial Refunds (If Applicable)
Partial refunds may be granted in specific situations, such as:
- Books with obvious signs of use
- Opened CDs, DVDs, software, or vinyl records
- Items not in their original condition, damaged, or missing parts not due to our error
- Items returned more than 30 days after delivery
How to Return an Item
To initiate a return, please contact us at support@ibspot.com with your order number and details about the product you wish to return.
Our team will provide you with return instructions and a prepaid return label.
Shipping Cost for Returns
Please contact us before returning any item.
We will provide a free return shipping label.
If a return is sent back without prior contact or without our provided label, we cannot be held responsible for return shipping costs.
For items valued over $75, we recommend using a trackable shipping service or purchasing shipping insurance.
We cannot guarantee that we will receive your returned item if shipped independently.
Refund Processing
Once your return is received and inspected:
- In-store returns are refunded to the original form of payment or issued as a gift card.
- Mail-in returns using our prepaid label are refunded to the original payment method within 3–5 business days after we receive your return.
Please allow:
- 5–7 business days for the return to reach our Returns Center.
- An additional 3–10 business days for your bank to post the refund to your account.
Damages, Issues & Claims
Please inspect your order immediately upon receipt.
If you receive a defective, damaged, or incorrect item, contact us right away at support@ibspot.com.
We’ll evaluate the issue promptly and make it right.
Product Claims
Before purchasing, please review product details carefully.
If there is a problem with your order upon arrival, visit our Support Center or contact us directly to arrange return shipping or replacement.
Exchanges
We do not process direct exchanges.
The fastest way to get what you need is to return the original item and place a new order once your return is accepted.
Return Address
IBSPOT Return Center
15 Sawmill Ln
Dover Plains, NY 12522
United States
Customer Support
Our support team is available 24/7 to assist with cancellations, returns, or general inquiries.
Email: support@ibspot.com
Contact Form: Contact Us page
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