Sivio Weighted Eye Mask for Women & Men, Heatable and Freezable Weighted Eye Pillow with Silica Beads & Adjustable Strap, Soft Breathable Cotton Eye Cover for Sleeping Faster and Better, Pink
$46.49
- $5.99 shipping from United States View details
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Arrives
- Season Smart: Sivio weighted eye mask features crystal super-soft plush for a warming touch and bamboo fiber for a cooling sensation; inserted with non-toxic and non-irritating glass bead bag to help with pressure relief and muscle relaxation,it also for microwave and freezer, treat your eyes with a hot and cold spa to relax and refresh.
- Fully Adjustable Elastic Band: Ergonomically designed to conform to your head and face, the flexible Velcro strap holds the mask in place through hours of sleep. Wear it for naps or all night long to get quality shut-eye anytime, anywhere.
- Detachable Bead Bag: The glass bead bag massages muscles around the eyes to relieve fatigue and stimulate deep sleep through deep-touch pressure; take out the bag and use the mask alone as a perfect shading pillow.
- Easy Care: Sivio's weighted eye mask is designed with a high-grade zipper that opens and closes smoothly, making the inner bag replacement and mask cleaning super handy; both hand and machine washable.
- 100% Satisfaction Service: We value our customers and take pride in providing the best shopping experience. You will enjoy our friendly and speedy customer service. Just reach us if you are not happy or satisfied with this product, and we are available to serve you.
- Free 30-Day Returns
- Full Refund for Damaged or Incorrect Items
- Guaranteed Delivery or Money Back
- Secure Checkout & Fast Support
- Season Smart: Sivio weighted eye mask features crystal super-soft plush for a warming touch and bamboo fiber for a cooling sensation; inserted with non-toxic and non-irritating glass bead bag to help with pressure relief and muscle relaxation,it also for microwave and freezer, treat your eyes with a hot and cold spa to relax and refresh.
- Fully Adjustable Elastic Band: Ergonomically designed to conform to your head and face, the flexible Velcro strap holds the mask in place through hours of sleep. Wear it for naps or all night long to get quality shut-eye anytime, anywhere.
- Detachable Bead Bag: The glass bead bag massages muscles around the eyes to relieve fatigue and stimulate deep sleep through deep-touch pressure; take out the bag and use the mask alone as a perfect shading pillow.
- Easy Care: Sivio's weighted eye mask is designed with a high-grade zipper that opens and closes smoothly, making the inner bag replacement and mask cleaning super handy; both hand and machine washable.
- 100% Satisfaction Service: We value our customers and take pride in providing the best shopping experience. You will enjoy our friendly and speedy customer service. Just reach us if you are not happy or satisfied with this product, and we are available to serve you.
We pay much attention to the weighted eye mask from materials to manufacture. We have been committed to providing a high-quality service for our customers. Moreover, you will get professional customer service and lifetime warranty from SIVIO.
A simple and effective solution
Easy carry, help us get to sleep faster and stay asleep. Get the benefits of total blackout, whether at home, in a hotel or on the plane. The perfect travel accessories to help keep you feeling rested and refreshed.
Comfortable material
Evenly distributes Made with super soft velvet and bamboo fabric Internal stuffing consists of 100% polyester and silica beads Adjustable back strap Machine washable
Elasticated straps better than velcro straps
Elasticated strap band is very thin with a buckle type fastening. Easy to adjust headband won't tangle hair or snag pillow. And the plastic adjuster stays at the back of your head, not at your temples. Velcro straps do not always work. Also, overtime, velcro deteriorates, often due to fluff sticking in the 'hooky' side or softening of the plastic.
Easy to clean
The cover can be replaced and washed, you can take the weighted inner out of the mask if you don't want it or if you need to wash the mask.
Processing Time
- We process and ship orders Monday through Friday, excluding holidays.
- Most orders are processed within 1–3 business days, depending on product availability.
- Processing time does not include delivery time, which varies based on your location and the product’s shipping origin.
Shipping Coverage
We currently ship to addresses within the United States only.
Products may ship from:
- Our U.S. warehouses, or
- Our international fulfillment centers (including Korea, Japan, China, Australia, Mexico, Canada, the United Kingdom, and the EU).
Each product page clearly displays the “Ships From” location before checkout.
Shipping Methods & Estimated Delivery
| Shipping Method | Estimated Delivery | Cost |
|---|---|---|
| Free Shipping (US) | 5–10 business days | Free, available on eligible items |
| Standard Shipping (US to US by Item) | 5–10 business days | $5.95 for the first item, $3.00 each additional |
| Standard Shipping (From US Warehouse by Weight) | 3–7 business days | Starts at $5.95, increasing by $2 for every additional 4 oz (0.25 lb) up to 1 lb, then by $4 for each additional pound beyond 1 lb. |
| Extended Delivery (Ships from Overseas Warehouse) | 10–20 business days | $14.99 for the first item, $2.00 each additional |
Shipping costs vary by product weight, quantity and origin. Exact rates and delivery estimates are displayed on each product page and confirmed during checkout.
Free Shipping
We offer free standard shipping on select products or during promotional periods. Availability of free shipping will be displayed on the product page and at checkout.
Carriers
We primarily use USPS and UPS for U.S. deliveries. Items shipped from international warehouses may be handled by partner carriers depending on the country of origin.
Import Duties & Taxes
All import duties and taxes for goods imported into the United States are included in the product price. There are no hidden fees or additional charges at checkout.
Tracking & Notifications
Every order is fully trackable. You will receive a tracking number via email once your order ships. If your order ships in multiple packages, each package will have its own tracking number. If you don’t receive a shipping confirmation immediately, your order is still being processed and will arrive within the estimated timeframe shown at checkout.
You can track your shipment anytime using the Track Your Order page on our website.
Order Changes & Cancellations
If you need to modify or cancel an order, please contact our customer support team as soon as possible. Orders can only be canceled before they ship. Once shipped, cancellations are not possible, but you may request a return after the item is delivered.
Contact: support@ibspot.com
Item Not Received
If your tracking number shows “Delivered” but you haven’t received your package:
- Check with your local USPS or UPS office.
- Confirm that the shipping address provided was correct.
- If the issue remains unresolved, contact support@ibspot.com for assistance.
Damaged or Lost Parcels
If your package arrives damaged or fails to arrive, please contact us immediately. For deliveries to P.O. boxes, ibspot is not responsible for damage caused by weather, temperature, or theft.
Customer Support
For any questions about shipping, tracking, or delivery, our customer support team is here to help.
Email: support@ibspot.com
We’re always happy to help.
Please read our policy carefully before making a purchase.
We aim to ensure every customer has a smooth and transparent experience with ibspot.com.
Order Cancellation Policy
Customers may request to cancel an order before it has been shipped.
Once the package has been shipped, cancellations are no longer possible; however, you may still request a return after receiving your order.
How to Request a Cancellation
You can contact us through:
- Email: support@ibspot.com
- Contact Form: Submit a request through our Contact Us page
Please submit your cancellation request as soon as possible after placing the order to allow us to process it before shipment.
Return Policy
We accept returns for most items within 30 days of delivery for a full refund.
To be eligible for a return:
- The item must be unused, in the same condition as received, and in its original packaging.
- A tracking number must be provided to confirm the return shipment.
Non-Returnable Items
Certain products cannot be returned, including:
- Perishable goods (for example, food, flowers, newspapers, magazines)
- Intimate or sanitary goods
- Hazardous materials or flammable liquids/gases
- Gift cards
- Downloadable software
- Some health and personal care items
Partial Refunds (If Applicable)
Partial refunds may be granted in specific situations, such as:
- Books with obvious signs of use
- Opened CDs, DVDs, software, or vinyl records
- Items not in their original condition, damaged, or missing parts not due to our error
- Items returned more than 30 days after delivery
How to Return an Item
To initiate a return, please contact us at support@ibspot.com with your order number and details about the product you wish to return.
Our team will provide you with return instructions and a prepaid return label.
Shipping Cost for Returns
Please contact us before returning any item.
We may provide a return shipping label for your return. If the return is due to our error, such as receiving the wrong item, a damaged item, or a defective product, we will cover the return shipping cost.
If the return is due to the customer’s reason, such as ordering the wrong item, changing your mind, or no longer needing the item, the original shipping fee and the return label fee will be deducted from your refund amount.
If a return is sent back without prior contact or without using our provided label, we cannot be held responsible for any return shipping costs or delivery issues.
For items valued over $75, we recommend using a trackable shipping service or purchasing shipping insurance.
We cannot guarantee that we will receive your returned item if shipped independently.
Refund Processing
Once your return is received and inspected:
- In-store returns are refunded to the original form of payment or issued as a gift card.
- Mail-in returns using our prepaid label are refunded to the original payment method within 3–5 business days after we receive your return.
Please allow:
- 5–7 business days for the return to reach our Returns Center.
- An additional 3–10 business days for your bank to post the refund to your account.
Damages, Issues & Claims
Please inspect your order immediately upon receipt.
If you receive a defective, damaged, or incorrect item, contact us right away at support@ibspot.com.
We’ll evaluate the issue promptly and make it right.
Product Claims
Before purchasing, please review product details carefully.
If there is a problem with your order upon arrival, visit our Support Center or contact us directly to arrange return shipping or replacement.
Exchanges
We do not process direct exchanges.
The fastest way to get what you need is to return the original item and place a new order once your return is accepted.
Return Address
IBSPOT Return Center
15 Sawmill Ln
Dover Plains, NY 12522
United States
Customer Support
Our support team is available 24/7 to assist with cancellations, returns, or general inquiries.
Email: support@ibspot.com
Contact Form: Contact Us page
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