ROCCAT New Roccat ELO 7.1 Air Surround Sound Bluetooth Wireless RGB Gaming Headset
$192.21
- Free US shipping
-
Arrives
BRAND NEW & SEALED
Roccat ELO 7.1 AirSurround Sound Bluetooth Wireless RGB Gaming Headset for PC - Black
StellarWireless Technology - Exceptional signal strength provided by a low-latency2.4GHz wireless connection via USB transmitter that’s practically as reliableas wired. Now you can experience the comfort and freedom of wireless gaming.24-HourPower -Enjoy over a week of battery life with the Elo 7.1 Air. Letting you playall-day and night on one continuous charge. When you run low, simply plug inthe included charging cable, and keep on gaming.
DynamicFit - Gamers come in all shapes and sizes, but the Elo 7.1 Air ensures aperfect fit no matter what. A self-adjusting metal headband and rotating earcuphinges for added flexibility create a weightless fit unique to you.
SuperiorComfort - Superior memory foam ear cushioning featuring Turtle Beach’sproprietary ProSpecs™ Glasses Relief System features dual-foam ear cushions,with softer foam in the section that rests against your glasses, alleviatingpressure and allowing gamers with glasses to play in comfort.
Exceptional7.1 Surround Sound - We call it visual audio because the 360° soundcharacteristics let you pinpoint enemy locations for a clear competitiveadvantage.
Precision-TunedNanoclear™ Drivers - Hear crisp highs and thundering lows with 50mm Nanoclear™speakers from Turtle Beach®, tuned to maximize 7.1 audio.
SuperhumanHearing®… Proven to Boost Your Performance* - Tested on over 100 gamers, TurtleBeach® exclusive Superhuman Hearing® sound setting lets you hear subtle,game-changing sounds so you can live up to 20% longer and win more. Hear vitalgame details like enemy footsteps and weapon reloads to elevate your game abovethe rest, proven to lift gamers’ K/D by over 40% on popular FPS games. *Databased on Turtle Beach Superhuman Hearing® study conducted by Real Industry, May2021
Crystal-ClearCommunication - TruSpeak™ microphone technology ensures your voice sounds thesame in the digital world as it does in the real world. Say goodbye to staticand crackle with crystal-clear communication with your teammates that soundscompletely natural. The unidirectional, noise-cancelling mic is also detachablefor added convenience.
AIMOIntelligent Lighting Engine - The AIMO illumination ecosystem takes your setupto another level by adding organic light. It synergizes with other AIMO-compatibledevices to create a vivid, state-of-the-art aesthetic without the need forextensive configuration. The Elo 7.1 Air looks even better with AIMO.
MicMonitoring Technology - Adjustable mic monitoring so you can hear the level ofyour own voice to prevent shouting into the mic. An on-ear adjustment monitorwheel makes tweaks easy.
2-YearManufacturer Warranty - We’re confident in the quality and longevity of ourproducts. To ensure additional peace of mind
**** Not Refurbished! Never Used! Never Opened! ****
At a glance
Wireless
Highlights
·Stellar Wireless Technology -Exceptional signal strength provided by a low-latency 2.4GHz wirelessconnection via USB transmitter that’s practically as reliable as wired. Now youcan experience the comfort and freedom of wireless gaming.
·24-Hour Power -Enjoy over a week ofbattery life with the Elo 7.1 Air. Letting you play all-day and night on onecontinuous charge. When you run low, simply plug in the included chargingcable, and keep on gaming.
·Dynamic Fit - Gamers come in allshapes and sizes, but the Elo 7.1 Air ensures a perfect fit no matter what. Aself-adjusting metal headband and rotating earcup hinges for added flexibilitycreate a weightless fit unique to you.
·Superior Comfort - Superior memoryfoam ear cushioning featuring Turtle Beach’s proprietary ProSpecs™ GlassesRelief System features dual-foam ear cushions, with softer foam in the sectionthat rests against your glasses, alleviating pressure and allowing gamers withglasses to play in comfort.
·Exceptional 7.1 Surround Sound - Wecall it visual audio because the 360° sound characteristics let you pinpoint enemylocations for a clear competitive advantage.
·Precision-Tuned Nanoclear™ Drivers -Hear crisp highs and thundering lows with 50mm Nanoclear™ speakers from TurtleBeach®, tuned to maximize 7.1 audio.
·Superhuman Hearing®… Proven to BoostYour Performance* - Tested on over 100 gamers, Turtle Beach® exclusiveSuperhuman Hearing® sound setting lets you hear subtle, game-changing sounds soyou can live up to 20% longer and win more. Hear vital game details like enemyfootsteps and weapon reloads to elevate your game above the rest, proven tolift gamers’ K/D by over 40% on popular FPS games. *Data based on Turtle BeachSuperhuman Hearing® study conducted by Real Industry, May 2021
·Crystal-Clear Communication -TruSpeak™ microphone technology ensures your voice sounds the same in thedigital world as it does in the real world. Say goodbye to static and cracklewith crystal-clear communication with your teammates that sounds completelynatural. The unidirectional, noise-cancelling mic is also detachable for added convenience.
·AIMO Intelligent Lighting Engine -The AIMO illumination ecosystem takes your setup to another level by addingorganic light. It synergizes with other AIMO-compatible devices to create avivid, state-of-the-art aesthetic without the need for extensive configuration.The Elo 7.1 Air looks even better with AIMO.
·Mic Monitoring Technology -Adjustable mic monitoring so you can hear the level of your own voice toprevent shouting into the mic. An on-ear adjustment monitor wheel makes tweakseasy.
·2-Year Manufacturer Warranty - We’reconfident in the quality and longevity of our products. To ensure additionalpeace of mind.
Specifications
Weight: 1.29 Pounds
Model Compatibility: PersonalComputer
Ear Cushion Material: Leatherette
Electronics Condition: New
Electronics Features: StereoSpeakers, Adjustable Headband, On/Off Switch, Lightweight Design, AutomaticOff, Auto Pairing, Mute Controls, Volume Control, Ideal for Gaming
Includes: Wireless Transmitter,Headphone Charging Cable, Wired Microphone, Owner's Manual, Warranty Card,Instructional Manual
Connection Types: No Wired Connection Ports
Wireless Technology: Wireless
Maximum Battery Charge Life: 24Hours
Battery: 1 Non-Universal Lithium Ion,Required, Included
UPC: 731855541409
Origin: Made in the USA and Imported
Description
The The ROCCAT® Elo 7.1 Air Wireless Surround Sound PCGaming Headset with 24hr Battery Life and AIMO RGB Lighting combines the latestin wireless technology with a weightless fit. Gone are the days of compromisingwhen going wireless with ROCCAT’s Stellar Wireless, which is virtually as goodas wired and a 24-hour battery life that can last gamers over a week. Its 360°surround sound is powered by precision-tuned 50mm Neodymium drivers andfeatures Superhuman Hearing® technology - proven to improve your gameplay by40%. Superior memory foam and a self-adjusting metal headband give you a uniquefit that’s full of style thanks to RGB AIMO lighting. The detachable TruSpeak™mic completes the package of a high-end wireless gaming headset.
Wireless
Designed without the need for wires or cables
Please note that all serial numbers are recorded for each unit shipped
THANKS FOR LOOKING AND GOOD LUCK
- Serious bidders only – Listed shipping fee is for U.S. bidders only (lower 48 States). Bidders from other U.S States and International bidder needs to inquire about shipping.
- Fast shipping. Ship within 24 hours after payment.
- Free 30-Day Returns
- Full Refund for Damaged or Incorrect Items
- Guaranteed Delivery or Money Back
- Secure Checkout & Fast Support
BRAND NEW & SEALED
Roccat ELO 7.1 AirSurround Sound Bluetooth Wireless RGB Gaming Headset for PC - Black
StellarWireless Technology - Exceptional signal strength provided by a low-latency2.4GHz wireless connection via USB transmitter that’s practically as reliableas wired. Now you can experience the comfort and freedom of wireless gaming.24-HourPower -Enjoy over a week of battery life with the Elo 7.1 Air. Letting you playall-day and night on one continuous charge. When you run low, simply plug inthe included charging cable, and keep on gaming.
DynamicFit - Gamers come in all shapes and sizes, but the Elo 7.1 Air ensures aperfect fit no matter what. A self-adjusting metal headband and rotating earcuphinges for added flexibility create a weightless fit unique to you.
SuperiorComfort - Superior memory foam ear cushioning featuring Turtle Beach’sproprietary ProSpecs™ Glasses Relief System features dual-foam ear cushions,with softer foam in the section that rests against your glasses, alleviatingpressure and allowing gamers with glasses to play in comfort.
Exceptional7.1 Surround Sound - We call it visual audio because the 360° soundcharacteristics let you pinpoint enemy locations for a clear competitiveadvantage.
Precision-TunedNanoclear™ Drivers - Hear crisp highs and thundering lows with 50mm Nanoclear™speakers from Turtle Beach®, tuned to maximize 7.1 audio.
SuperhumanHearing®… Proven to Boost Your Performance* - Tested on over 100 gamers, TurtleBeach® exclusive Superhuman Hearing® sound setting lets you hear subtle,game-changing sounds so you can live up to 20% longer and win more. Hear vitalgame details like enemy footsteps and weapon reloads to elevate your game abovethe rest, proven to lift gamers’ K/D by over 40% on popular FPS games. *Databased on Turtle Beach Superhuman Hearing® study conducted by Real Industry, May2021
Crystal-ClearCommunication - TruSpeak™ microphone technology ensures your voice sounds thesame in the digital world as it does in the real world. Say goodbye to staticand crackle with crystal-clear communication with your teammates that soundscompletely natural. The unidirectional, noise-cancelling mic is also detachablefor added convenience.
AIMOIntelligent Lighting Engine - The AIMO illumination ecosystem takes your setupto another level by adding organic light. It synergizes with other AIMO-compatibledevices to create a vivid, state-of-the-art aesthetic without the need forextensive configuration. The Elo 7.1 Air looks even better with AIMO.
MicMonitoring Technology - Adjustable mic monitoring so you can hear the level ofyour own voice to prevent shouting into the mic. An on-ear adjustment monitorwheel makes tweaks easy.
2-YearManufacturer Warranty - We’re confident in the quality and longevity of ourproducts. To ensure additional peace of mind
**** Not Refurbished! Never Used! Never Opened! ****
At a glance
Wireless
Highlights
·Stellar Wireless Technology -Exceptional signal strength provided by a low-latency 2.4GHz wirelessconnection via USB transmitter that’s practically as reliable as wired. Now youcan experience the comfort and freedom of wireless gaming.
·24-Hour Power -Enjoy over a week ofbattery life with the Elo 7.1 Air. Letting you play all-day and night on onecontinuous charge. When you run low, simply plug in the included chargingcable, and keep on gaming.
·Dynamic Fit - Gamers come in allshapes and sizes, but the Elo 7.1 Air ensures a perfect fit no matter what. Aself-adjusting metal headband and rotating earcup hinges for added flexibilitycreate a weightless fit unique to you.
·Superior Comfort - Superior memoryfoam ear cushioning featuring Turtle Beach’s proprietary ProSpecs™ GlassesRelief System features dual-foam ear cushions, with softer foam in the sectionthat rests against your glasses, alleviating pressure and allowing gamers withglasses to play in comfort.
·Exceptional 7.1 Surround Sound - Wecall it visual audio because the 360° sound characteristics let you pinpoint enemylocations for a clear competitive advantage.
·Precision-Tuned Nanoclear™ Drivers -Hear crisp highs and thundering lows with 50mm Nanoclear™ speakers from TurtleBeach®, tuned to maximize 7.1 audio.
·Superhuman Hearing®… Proven to BoostYour Performance* - Tested on over 100 gamers, Turtle Beach® exclusiveSuperhuman Hearing® sound setting lets you hear subtle, game-changing sounds soyou can live up to 20% longer and win more. Hear vital game details like enemyfootsteps and weapon reloads to elevate your game above the rest, proven tolift gamers’ K/D by over 40% on popular FPS games. *Data based on Turtle BeachSuperhuman Hearing® study conducted by Real Industry, May 2021
·Crystal-Clear Communication -TruSpeak™ microphone technology ensures your voice sounds the same in thedigital world as it does in the real world. Say goodbye to static and cracklewith crystal-clear communication with your teammates that sounds completelynatural. The unidirectional, noise-cancelling mic is also detachable for added convenience.
·AIMO Intelligent Lighting Engine -The AIMO illumination ecosystem takes your setup to another level by addingorganic light. It synergizes with other AIMO-compatible devices to create avivid, state-of-the-art aesthetic without the need for extensive configuration.The Elo 7.1 Air looks even better with AIMO.
·Mic Monitoring Technology -Adjustable mic monitoring so you can hear the level of your own voice toprevent shouting into the mic. An on-ear adjustment monitor wheel makes tweakseasy.
·2-Year Manufacturer Warranty - We’reconfident in the quality and longevity of our products. To ensure additionalpeace of mind.
Specifications
Weight: 1.29 Pounds
Model Compatibility: PersonalComputer
Ear Cushion Material: Leatherette
Electronics Condition: New
Electronics Features: StereoSpeakers, Adjustable Headband, On/Off Switch, Lightweight Design, AutomaticOff, Auto Pairing, Mute Controls, Volume Control, Ideal for Gaming
Includes: Wireless Transmitter,Headphone Charging Cable, Wired Microphone, Owner's Manual, Warranty Card,Instructional Manual
Connection Types: No Wired Connection Ports
Wireless Technology: Wireless
Maximum Battery Charge Life: 24Hours
Battery: 1 Non-Universal Lithium Ion,Required, Included
UPC: 731855541409
Origin: Made in the USA and Imported
Description
The The ROCCAT® Elo 7.1 Air Wireless Surround Sound PCGaming Headset with 24hr Battery Life and AIMO RGB Lighting combines the latestin wireless technology with a weightless fit. Gone are the days of compromisingwhen going wireless with ROCCAT’s Stellar Wireless, which is virtually as goodas wired and a 24-hour battery life that can last gamers over a week. Its 360°surround sound is powered by precision-tuned 50mm Neodymium drivers andfeatures Superhuman Hearing® technology - proven to improve your gameplay by40%. Superior memory foam and a self-adjusting metal headband give you a uniquefit that’s full of style thanks to RGB AIMO lighting. The detachable TruSpeak™mic completes the package of a high-end wireless gaming headset.
Wireless
Designed without the need for wires or cables
Please note that all serial numbers are recorded for each unit shipped
THANKS FOR LOOKING AND GOOD LUCK
- Serious bidders only – Listed shipping fee is for U.S. bidders only (lower 48 States). Bidders from other U.S States and International bidder needs to inquire about shipping.
- Fast shipping. Ship within 24 hours after payment.
BRAND NEW & SEALED
Roccat ELO 7.1 AirSurround Sound Bluetooth Wireless RGB Gaming Headset for PC - Black
StellarWireless Technology - Exceptional signal strength provided by a low-latency2.4GHz wireless connection via USB transmitter that’s practically as reliableas wired. Now you can experience the comfort and freedom of wireless gaming.24-HourPower -Enjoy over a week of battery life with the Elo 7.1 Air. Letting you playall-day and night on one continuous charge. When you run low, simply plug inthe included charging cable, and keep on gaming.
DynamicFit - Gamers come in all shapes and sizes, but the Elo 7.1 Air ensures aperfect fit no matter what. A self-adjusting metal headband and rotating earcuphinges for added flexibility create a weightless fit unique to you.
SuperiorComfort - Superior memory foam ear cushioning featuring Turtle Beach’sproprietary ProSpecs™ Glasses Relief System features dual-foam ear cushions,with softer foam in the section that rests against your glasses, alleviatingpressure and allowing gamers with glasses to play in comfort.
Exceptional7.1 Surround Sound - We call it visual audio because the 360° soundcharacteristics let you pinpoint enemy locations for a clear competitiveadvantage.
Precision-TunedNanoclear™ Drivers - Hear crisp highs and thundering lows with 50mm Nanoclear™speakers from Turtle Beach®, tuned to maximize 7.1 audio.
SuperhumanHearing®… Proven to Boost Your Performance* - Tested on over 100 gamers, TurtleBeach® exclusive Superhuman Hearing® sound setting lets you hear subtle,game-changing sounds so you can live up to 20% longer and win more. Hear vitalgame details like enemy footsteps and weapon reloads to elevate your game abovethe rest, proven to lift gamers’ K/D by over 40% on popular FPS games. *Databased on Turtle Beach Superhuman Hearing® study conducted by Real Industry, May2021
Crystal-ClearCommunication - TruSpeak™ microphone technology ensures your voice sounds thesame in the digital world as it does in the real world. Say goodbye to staticand crackle with crystal-clear communication with your teammates that soundscompletely natural. The unidirectional, noise-cancelling mic is also detachablefor added convenience.
AIMOIntelligent Lighting Engine - The AIMO illumination ecosystem takes your setupto another level by adding organic light. It synergizes with other AIMO-compatibledevices to create a vivid, state-of-the-art aesthetic without the need forextensive configuration. The Elo 7.1 Air looks even better with AIMO.
MicMonitoring Technology - Adjustable mic monitoring so you can hear the level ofyour own voice to prevent shouting into the mic. An on-ear adjustment monitorwheel makes tweaks easy.
2-YearManufacturer Warranty - We’re confident in the quality and longevity of ourproducts. To ensure additional peace of mind
**** Not Refurbished! Never Used! Never Opened! ****
At a glance
Wireless
Highlights
·Stellar Wireless Technology -Exceptional signal strength provided by a low-latency 2.4GHz wirelessconnection via USB transmitter that’s practically as reliable as wired. Now youcan experience the comfort and freedom of wireless gaming.
·24-Hour Power -Enjoy over a week ofbattery life with the Elo 7.1 Air. Letting you play all-day and night on onecontinuous charge. When you run low, simply plug in the included chargingcable, and keep on gaming.
·Dynamic Fit - Gamers come in allshapes and sizes, but the Elo 7.1 Air ensures a perfect fit no matter what. Aself-adjusting metal headband and rotating earcup hinges for added flexibilitycreate a weightless fit unique to you.
·Superior Comfort - Superior memoryfoam ear cushioning featuring Turtle Beach’s proprietary ProSpecs™ GlassesRelief System features dual-foam ear cushions, with softer foam in the sectionthat rests against your glasses, alleviating pressure and allowing gamers withglasses to play in comfort.
·Exceptional 7.1 Surround Sound - Wecall it visual audio because the 360° sound characteristics let you pinpoint enemylocations for a clear competitive advantage.
·Precision-Tuned Nanoclear™ Drivers -Hear crisp highs and thundering lows with 50mm Nanoclear™ speakers from TurtleBeach®, tuned to maximize 7.1 audio.
·Superhuman Hearing®… Proven to BoostYour Performance* - Tested on over 100 gamers, Turtle Beach® exclusiveSuperhuman Hearing® sound setting lets you hear subtle, game-changing sounds soyou can live up to 20% longer and win more. Hear vital game details like enemyfootsteps and weapon reloads to elevate your game above the rest, proven tolift gamers’ K/D by over 40% on popular FPS games. *Data based on Turtle BeachSuperhuman Hearing® study conducted by Real Industry, May 2021
·Crystal-Clear Communication -TruSpeak™ microphone technology ensures your voice sounds the same in thedigital world as it does in the real world. Say goodbye to static and cracklewith crystal-clear communication with your teammates that sounds completelynatural. The unidirectional, noise-cancelling mic is also detachable for added convenience.
·AIMO Intelligent Lighting Engine -The AIMO illumination ecosystem takes your setup to another level by addingorganic light. It synergizes with other AIMO-compatible devices to create avivid, state-of-the-art aesthetic without the need for extensive configuration.The Elo 7.1 Air looks even better with AIMO.
·Mic Monitoring Technology -Adjustable mic monitoring so you can hear the level of your own voice toprevent shouting into the mic. An on-ear adjustment monitor wheel makes tweakseasy.
·2-Year Manufacturer Warranty - We’reconfident in the quality and longevity of our products. To ensure additionalpeace of mind.
Specifications
Weight: 1.29 Pounds
Model Compatibility: PersonalComputer
Ear Cushion Material: Leatherette
Electronics Condition: New
Electronics Features: StereoSpeakers, Adjustable Headband, On/Off Switch, Lightweight Design, AutomaticOff, Auto Pairing, Mute Controls, Volume Control, Ideal for Gaming
Includes: Wireless Transmitter,Headphone Charging Cable, Wired Microphone, Owner's Manual, Warranty Card,Instructional Manual
Connection Types: No Wired Connection Ports
Wireless Technology: Wireless
Maximum Battery Charge Life: 24Hours
Battery: 1 Non-Universal Lithium Ion,Required, Included
UPC: 731855541409
Origin: Made in the USA and Imported
Description
The The ROCCAT® Elo 7.1 Air Wireless Surround Sound PCGaming Headset with 24hr Battery Life and AIMO RGB Lighting combines the latestin wireless technology with a weightless fit. Gone are the days of compromisingwhen going wireless with ROCCAT’s Stellar Wireless, which is virtually as goodas wired and a 24-hour battery life that can last gamers over a week. Its 360°surround sound is powered by precision-tuned 50mm Neodymium drivers andfeatures Superhuman Hearing® technology - proven to improve your gameplay by40%. Superior memory foam and a self-adjusting metal headband give you a uniquefit that’s full of style thanks to RGB AIMO lighting. The detachable TruSpeak™mic completes the package of a high-end wireless gaming headset.
Wireless
Designed without the need for wires or cables
Please note that all serial numbers are recorded for each unit shipped
THANKS FOR LOOKING AND GOOD LUCK
- Serious bidders only – Listed shipping fee is for U.S. bidders only (lower 48 States). Bidders from other U.S States and International bidder needs to inquire about shipping.
- Fast shipping. Ship within 24 hours after payment.
Item Specifics
Processing Time
- We process and ship orders Monday through Friday, excluding holidays.
- Most orders are processed within 1–3 business days, depending on product availability.
- Processing time does not include delivery time, which varies based on your location and the product’s shipping origin.
Shipping Coverage
We currently ship to addresses within the United States only.
Products may ship from:
- Our U.S. warehouses, or
- Our international fulfillment centers (including Korea, Japan, China, Australia, Mexico, Canada, the United Kingdom, and the EU).
Each product page clearly displays the “Ships From” location before checkout.
Shipping Methods & Estimated Delivery
| Shipping Method | Estimated Delivery | Cost |
|---|---|---|
| Free Shipping (US) | 5–10 business days | Free, available on eligible items |
| Standard Shipping (US to US by Item) | 5–10 business days | $5.95 for the first item, $3.00 each additional |
| Standard Shipping (From US Warehouse by Weight) | 3–7 business days | Starts at $5.95, increasing by $2 for every additional 4 oz (0.25 lb) up to 1 lb, then by $4 for each additional pound beyond 1 lb. |
| Extended Delivery (Ships from Overseas Warehouse) | 10–20 business days | $14.50 for the first item, $2.00 each additional |
Shipping costs vary by product weight, quantity and origin. Exact rates and delivery estimates are displayed on each product page and confirmed during checkout.
Free Shipping
We offer free standard shipping on select products or during promotional periods. Availability of free shipping will be displayed on the product page and at checkout.
Carriers
We primarily use USPS and UPS for U.S. deliveries. Items shipped from international warehouses may be handled by partner carriers depending on the country of origin.
Import Duties & Taxes
All import duties and taxes for goods imported into the United States are included in the product price. There are no hidden fees or additional charges at checkout.
Tracking & Notifications
Every order is fully trackable. You will receive a tracking number via email once your order ships. If your order ships in multiple packages, each package will have its own tracking number. If you don’t receive a shipping confirmation immediately, your order is still being processed and will arrive within the estimated timeframe shown at checkout.
You can track your shipment anytime using the Track Your Order page on our website.
Order Changes & Cancellations
If you need to modify or cancel an order, please contact our customer support team as soon as possible. Orders can only be canceled before they ship. Once shipped, cancellations are not possible, but you may request a return after the item is delivered.
Contact: support@ibspot.com
Item Not Received
If your tracking number shows “Delivered” but you haven’t received your package:
- Check with your local USPS or UPS office.
- Confirm that the shipping address provided was correct.
- If the issue remains unresolved, contact support@ibspot.com for assistance.
Damaged or Lost Parcels
If your package arrives damaged or fails to arrive, please contact us immediately. For deliveries to P.O. boxes, ibspot is not responsible for damage caused by weather, temperature, or theft.
Customer Support
For any questions about shipping, tracking, or delivery, our customer support team is here to help.
Email: support@ibspot.com
We’re always happy to help.
Please read our policy carefully before making a purchase.
We aim to ensure every customer has a smooth and transparent experience with ibspot.com.
Order Cancellation Policy
Customers may request to cancel an order before it has been shipped.
Once the package has been shipped, cancellations are no longer possible; however, you may still request a return after receiving your order.
How to Request a Cancellation
You can contact us through:
- Email: support@ibspot.com
- Contact Form: Submit a request through our Contact Us page
Please submit your cancellation request as soon as possible after placing the order to allow us to process it before shipment.
Return Policy
We accept returns for most items within 30 days of delivery for a full refund.
To be eligible for a return:
- The item must be unused, in the same condition as received, and in its original packaging.
- A tracking number must be provided to confirm the return shipment.
Non-Returnable Items
Certain products cannot be returned, including:
- Perishable goods (for example, food, flowers, newspapers, magazines)
- Intimate or sanitary goods
- Hazardous materials or flammable liquids/gases
- Gift cards
- Downloadable software
- Some health and personal care items
Partial Refunds (If Applicable)
Partial refunds may be granted in specific situations, such as:
- Books with obvious signs of use
- Opened CDs, DVDs, software, or vinyl records
- Items not in their original condition, damaged, or missing parts not due to our error
- Items returned more than 30 days after delivery
How to Return an Item
To initiate a return, please contact us at support@ibspot.com with your order number and details about the product you wish to return.
Our team will provide you with return instructions and a prepaid return label.
Shipping Cost for Returns
Please contact us before returning any item.
We will provide a free return shipping label.
If a return is sent back without prior contact or without our provided label, we cannot be held responsible for return shipping costs.
For items valued over $75, we recommend using a trackable shipping service or purchasing shipping insurance.
We cannot guarantee that we will receive your returned item if shipped independently.
Refund Processing
Once your return is received and inspected:
- In-store returns are refunded to the original form of payment or issued as a gift card.
- Mail-in returns using our prepaid label are refunded to the original payment method within 3–5 business days after we receive your return.
Please allow:
- 5–7 business days for the return to reach our Returns Center.
- An additional 3–10 business days for your bank to post the refund to your account.
Damages, Issues & Claims
Please inspect your order immediately upon receipt.
If you receive a defective, damaged, or incorrect item, contact us right away at support@ibspot.com.
We’ll evaluate the issue promptly and make it right.
Product Claims
Before purchasing, please review product details carefully.
If there is a problem with your order upon arrival, visit our Support Center or contact us directly to arrange return shipping or replacement.
Exchanges
We do not process direct exchanges.
The fastest way to get what you need is to return the original item and place a new order once your return is accepted.
Return Address
IBSPOT Return Center
15 Sawmill Ln
Dover Plains, NY 12522
United States
Customer Support
Our support team is available 24/7 to assist with cancellations, returns, or general inquiries.
Email: support@ibspot.com
Contact Form: Contact Us page
Oops!
Sorry, it looks like some products are not available in selected quantity.