Skip to main content

REJURAN Healer Turnover Active Cream 50mL - REJURAN Healer Turnover Active

$83.77

$84.48
1% off

Why we love it

The special DUAL PDRN formula brightens and alleviates wrinkles. It strengthens the barrier of thin skin by adding rich nourishments.

Featured ingredients

DOT tm DUAL PDRN offers a powerful anti-aging effect to the skin. The special 3-technique formula deeply penetrates the skin to improve the overall skin condition with moisturization.

More Info

Premium dermocosmetic
born from Rejuran aesthetic know-how
Ultimate dewy and radiant skin effect
Awarded Best Cosmetics Brand
in '2021 Consumer's Choice' truly loved by consumers!
Rejuran Healer Turnover Active Cream
2021 Consumer's Choice
The Best Brand of the Chosen by CONSUMER
Long-lasting moisture with 18% moisturizing ingredients
Improved skin elasticity with patented ingredients
Lightweight nourishment and hydration
Selected by JoongAng Ilbo in 2021
Rejuran Healer Turnover Active Cream
Key Ingredient: DOT™ C-PDRN
Made by PharmaResearch, with exclusive technology.
Experience powerful effects with TM DOT™ c-PDRN.
Hydrolyzed DNA
* PDRN, a cell-repairing substance extracted from marine organisms,
is refined to 1/670th the size of a pore using Rejuran's unique technology to promote skin improvement.
Main Ingredients
Tara Fruit, Cotton Extract
* Hydrolyzed DNA is the cosmetic ingredient name for c-PDRN, which stands for Cosmetic-PDRN.
Frequent professional skin care
Why Turnover Active Cream?
Contains 18% moisturizing ingredients
for deeper nourishment and hydration
Contains 18% nourishing and moisturizing ingredients for deeper
nourishment and moisture, enveloping the skin for long-lasting hydration.
A blend of radiant moisture and glow oil Thin yet powerful
moisturizing nourishment and a glowing skin effect!
Combining HIGH GLOSSY OIL and WATER TANK MOISTURE ingredients,
it creates a radiant glow from within characteristic of Rejuran Healer
for a healthy-looking complexion.
My personalized anti-aging solution
with DOT T™ C-PDRN
Whitening & wrinkle improvement dual-functional cosmetics
If your skin looks dull,
suspect thinning skin!
Pigmentation
Rough and flaky skin
Easily reddened and
sensitive skin
Deepened fine lines
and nasolabial folds
Dry and
tight skin
Reasons for thinning skin!
Causes of thin skin
Frequent exfoliation with scrubs
Changing seasons /
Harmful external environments such as fine dust
Slowed skin turnover cycle
When heavy moisturizing creams feel burdensome
The patented NATURAL POLYMER forms an invisible protective film,
supporting sagging skin as if wrapped in an elastic net.
When you feel your skin is unstable
When you want to express a healthy glow, not a greasy shine
When you want continuous nourishment for dry
skin without heaviness
Express radiant, hydrated skin by providing proper moisture to dry skin with the
Water Tank Deep Moisture System.
Moisture-rich skin
Before it’s too late, take care with Rejuran Healer Turnover Active Cream.
When you are concerned about wrinkles and loss
of elasticity in your skin
Dry skin
With the Glow Bomb Texture System
achieve radiant, luminous skin full of nourishment from every angle
Elastic support that wraps your skin like a net
without feeling suffocating
* If there is any defect in this product, compensation will be provided in accordance with the
Fair Trade Commission's notification. Customer Service Center: 031-8039-1500
Product
Specifications
How to Use
Volume
a) Keep out of reach of children.
Product Information
After cleansing, use toner to refine
skin texture and create a moisture base.
Functionality
Niacinamide・ Adenosine
Take an appropriate amount of
Rejuran Healer Turnover Ampoule Dual Effect gently spread
along the skin texture, and pat lightly for absorption.
Cosmetics Manufacturer
Cosmetics
Responsible Seller
Whitening and Wrinkle Improvement
Dual-Functional Cosmetics
Use within 36 months from the
manufacturing date
Active Ingredients
Country of manufacture
Product Name
Purified Water, Glycerin, Butylene Glycol, Methyl Hydrogenated Rosinate, Dipropylene Glycol, Distarch Phosphate, Dicaprylyl
Carbonate, Cetearyl Alcohol, Niacinamide, Pentylene Glycol, Polyglyceryl-3 Methylglucose Distearate, 1,2-Hexanediol,
Chlorella Vulgaris Extract, Oryza Sativa (Rice) Flower Extract, Tara Fruit Extract, Althaea Rosea Flower Extract, Cotton Extract,
Sweet Almond Extract, Sodium Hyaluronate, Bis-Diglyceryl Polyacyladipate-2, Octyldodecanol, Hydroxyethyl Acrylate/Sodium
Acryloyldimethyl Taurate Copolymer, C12-15 Alkyl Benzoate, Dimethicone, Hydroxyacetophenone, Glucose, Hydrolyzed DNA,
Acrylates/C10-30 Alkyl Acrylate Crosspolymer, Tromethamine, Fructooligosaccharide, Fructose, Panthenol, Cetearyl Glucoside,
Adenosine, Sodium Phytate, Tocopherol, Ethylhexylglycerin, Trehalose, Urea, Glyceryl Polyacrylate, Serine, Caprylyl Glycol,
Algin, Pullulan, Disodium Phosphate, Potassium Phosphate
Rejuran Healer Turnover Active Cream
Precautions
1. If any abnormal symptoms or side effects such as red spots, swelling, or itching occur on the area of use
due to direct sunlight during or after using cosmetics, consult a specialist.
It is also good to reapply to areas that need extra moisture.
Expiration date
3. Precautions for storage and handling
Precautions for use
COSMAX Co., Ltd.
PharmaResearch Co., Ltd.
Republic of Korea
Full ingredients of the product
2. Do not use on wounded areas, etc.
All skin types
Take an appropriate amount of Rejuran Healer Turnover Active Cream and gently spread it
along the skin texture to create a thin, breathable nourishing moisture barrier.
b) Store away from direct sunlight.

Isin:
IIRWDYKHOX3L

$83.77

$84.48
1% off

In Stock

Sold by , Fulfilled by IBSPOT • Ships from US

IBSPOT Buyer Protection
  • Free 30-Day Returns
  • Full Refund for Damaged or Incorrect Items
  • Guaranteed Delivery or Money Back
  • Secure Checkout & Fast Support
scroll to top arrow
REJURAN Healer Turnover Active Cream 50mL - REJURAN Healer Turnover Active

REJURAN Healer Turnover Active Cream 50mL - REJURAN Healer Turnover Active

$83.77 $84.48 (1% off)

Why we love it

The special DUAL PDRN formula brightens and alleviates wrinkles. It strengthens the barrier of thin skin by adding rich nourishments.

Featured ingredients

DOT tm DUAL PDRN offers a powerful anti-aging effect to the skin. The special 3-technique formula deeply penetrates the skin to improve the overall skin condition with moisturization.

More Info

Premium dermocosmetic
born from Rejuran aesthetic know-how
Ultimate dewy and radiant skin effect
Awarded Best Cosmetics Brand
in '2021 Consumer's Choice' truly loved by consumers!
Rejuran Healer Turnover Active Cream
2021 Consumer's Choice
The Best Brand of the Chosen by CONSUMER
Long-lasting moisture with 18% moisturizing ingredients
Improved skin elasticity with patented ingredients
Lightweight nourishment and hydration
Selected by JoongAng Ilbo in 2021
Rejuran Healer Turnover Active Cream
Key Ingredient: DOT™ C-PDRN
Made by PharmaResearch, with exclusive technology.
Experience powerful effects with TM DOT™ c-PDRN.
Hydrolyzed DNA
* PDRN, a cell-repairing substance extracted from marine organisms,
is refined to 1/670th the size of a pore using Rejuran's unique technology to promote skin improvement.
Main Ingredients
Tara Fruit, Cotton Extract
* Hydrolyzed DNA is the cosmetic ingredient name for c-PDRN, which stands for Cosmetic-PDRN.
Frequent professional skin care
Why Turnover Active Cream?
Contains 18% moisturizing ingredients
for deeper nourishment and hydration
Contains 18% nourishing and moisturizing ingredients for deeper
nourishment and moisture, enveloping the skin for long-lasting hydration.
A blend of radiant moisture and glow oil Thin yet powerful
moisturizing nourishment and a glowing skin effect!
Combining HIGH GLOSSY OIL and WATER TANK MOISTURE ingredients,
it creates a radiant glow from within characteristic of Rejuran Healer
for a healthy-looking complexion.
My personalized anti-aging solution
with DOT T™ C-PDRN
Whitening & wrinkle improvement dual-functional cosmetics
If your skin looks dull,
suspect thinning skin!
Pigmentation
Rough and flaky skin
Easily reddened and
sensitive skin
Deepened fine lines
and nasolabial folds
Dry and
tight skin
Reasons for thinning skin!
Causes of thin skin
Frequent exfoliation with scrubs
Changing seasons /
Harmful external environments such as fine dust
Slowed skin turnover cycle
When heavy moisturizing creams feel burdensome
The patented NATURAL POLYMER forms an invisible protective film,
supporting sagging skin as if wrapped in an elastic net.
When you feel your skin is unstable
When you want to express a healthy glow, not a greasy shine
When you want continuous nourishment for dry
skin without heaviness
Express radiant, hydrated skin by providing proper moisture to dry skin with the
Water Tank Deep Moisture System.
Moisture-rich skin
Before it’s too late, take care with Rejuran Healer Turnover Active Cream.
When you are concerned about wrinkles and loss
of elasticity in your skin
Dry skin
With the Glow Bomb Texture System
achieve radiant, luminous skin full of nourishment from every angle
Elastic support that wraps your skin like a net
without feeling suffocating
* If there is any defect in this product, compensation will be provided in accordance with the
Fair Trade Commission's notification. Customer Service Center: 031-8039-1500
Product
Specifications
How to Use
Volume
a) Keep out of reach of children.
Product Information
After cleansing, use toner to refine
skin texture and create a moisture base.
Functionality
Niacinamide・ Adenosine
Take an appropriate amount of
Rejuran Healer Turnover Ampoule Dual Effect gently spread
along the skin texture, and pat lightly for absorption.
Cosmetics Manufacturer
Cosmetics
Responsible Seller
Whitening and Wrinkle Improvement
Dual-Functional Cosmetics
Use within 36 months from the
manufacturing date
Active Ingredients
Country of manufacture
Product Name
Purified Water, Glycerin, Butylene Glycol, Methyl Hydrogenated Rosinate, Dipropylene Glycol, Distarch Phosphate, Dicaprylyl
Carbonate, Cetearyl Alcohol, Niacinamide, Pentylene Glycol, Polyglyceryl-3 Methylglucose Distearate, 1,2-Hexanediol,
Chlorella Vulgaris Extract, Oryza Sativa (Rice) Flower Extract, Tara Fruit Extract, Althaea Rosea Flower Extract, Cotton Extract,
Sweet Almond Extract, Sodium Hyaluronate, Bis-Diglyceryl Polyacyladipate-2, Octyldodecanol, Hydroxyethyl Acrylate/Sodium
Acryloyldimethyl Taurate Copolymer, C12-15 Alkyl Benzoate, Dimethicone, Hydroxyacetophenone, Glucose, Hydrolyzed DNA,
Acrylates/C10-30 Alkyl Acrylate Crosspolymer, Tromethamine, Fructooligosaccharide, Fructose, Panthenol, Cetearyl Glucoside,
Adenosine, Sodium Phytate, Tocopherol, Ethylhexylglycerin, Trehalose, Urea, Glyceryl Polyacrylate, Serine, Caprylyl Glycol,
Algin, Pullulan, Disodium Phosphate, Potassium Phosphate
Rejuran Healer Turnover Active Cream
Precautions
1. If any abnormal symptoms or side effects such as red spots, swelling, or itching occur on the area of use
due to direct sunlight during or after using cosmetics, consult a specialist.
It is also good to reapply to areas that need extra moisture.
Expiration date
3. Precautions for storage and handling
Precautions for use
COSMAX Co., Ltd.
PharmaResearch Co., Ltd.
Republic of Korea
Full ingredients of the product
2. Do not use on wounded areas, etc.
All skin types
Take an appropriate amount of Rejuran Healer Turnover Active Cream and gently spread it
along the skin texture to create a thin, breathable nourishing moisture barrier.
b) Store away from direct sunlight.

Isin:
IIRWDYKHOX3L

Why we love it

The special DUAL PDRN formula brightens and alleviates wrinkles. It strengthens the barrier of thin skin by adding rich nourishments.

Featured ingredients

DOT tm DUAL PDRN offers a powerful anti-aging effect to the skin. The special 3-technique formula deeply penetrates the skin to improve the overall skin condition with moisturization.

More Info

Premium dermocosmetic
born from Rejuran aesthetic know-how
Ultimate dewy and radiant skin effect
Awarded Best Cosmetics Brand
in '2021 Consumer's Choice' truly loved by consumers!
Rejuran Healer Turnover Active Cream
2021 Consumer's Choice
The Best Brand of the Chosen by CONSUMER
Long-lasting moisture with 18% moisturizing ingredients
Improved skin elasticity with patented ingredients
Lightweight nourishment and hydration
Selected by JoongAng Ilbo in 2021
Rejuran Healer Turnover Active Cream
Key Ingredient: DOT™ C-PDRN
Made by PharmaResearch, with exclusive technology.
Experience powerful effects with TM DOT™ c-PDRN.
Hydrolyzed DNA
* PDRN, a cell-repairing substance extracted from marine organisms,
is refined to 1/670th the size of a pore using Rejuran's unique technology to promote skin improvement.
Main Ingredients
Tara Fruit, Cotton Extract
* Hydrolyzed DNA is the cosmetic ingredient name for c-PDRN, which stands for Cosmetic-PDRN.
Frequent professional skin care
Why Turnover Active Cream?
Contains 18% moisturizing ingredients
for deeper nourishment and hydration
Contains 18% nourishing and moisturizing ingredients for deeper
nourishment and moisture, enveloping the skin for long-lasting hydration.
A blend of radiant moisture and glow oil Thin yet powerful
moisturizing nourishment and a glowing skin effect!
Combining HIGH GLOSSY OIL and WATER TANK MOISTURE ingredients,
it creates a radiant glow from within characteristic of Rejuran Healer
for a healthy-looking complexion.
My personalized anti-aging solution
with DOT T™ C-PDRN
Whitening & wrinkle improvement dual-functional cosmetics
If your skin looks dull,
suspect thinning skin!
Pigmentation
Rough and flaky skin
Easily reddened and
sensitive skin
Deepened fine lines
and nasolabial folds
Dry and
tight skin
Reasons for thinning skin!
Causes of thin skin
Frequent exfoliation with scrubs
Changing seasons /
Harmful external environments such as fine dust
Slowed skin turnover cycle
When heavy moisturizing creams feel burdensome
The patented NATURAL POLYMER forms an invisible protective film,
supporting sagging skin as if wrapped in an elastic net.
When you feel your skin is unstable
When you want to express a healthy glow, not a greasy shine
When you want continuous nourishment for dry
skin without heaviness
Express radiant, hydrated skin by providing proper moisture to dry skin with the
Water Tank Deep Moisture System.
Moisture-rich skin
Before it’s too late, take care with Rejuran Healer Turnover Active Cream.
When you are concerned about wrinkles and loss
of elasticity in your skin
Dry skin
With the Glow Bomb Texture System
achieve radiant, luminous skin full of nourishment from every angle
Elastic support that wraps your skin like a net
without feeling suffocating
* If there is any defect in this product, compensation will be provided in accordance with the
Fair Trade Commission's notification. Customer Service Center: 031-8039-1500
Product
Specifications
How to Use
Volume
a) Keep out of reach of children.
Product Information
After cleansing, use toner to refine
skin texture and create a moisture base.
Functionality
Niacinamide・ Adenosine
Take an appropriate amount of
Rejuran Healer Turnover Ampoule Dual Effect gently spread
along the skin texture, and pat lightly for absorption.
Cosmetics Manufacturer
Cosmetics
Responsible Seller
Whitening and Wrinkle Improvement
Dual-Functional Cosmetics
Use within 36 months from the
manufacturing date
Active Ingredients
Country of manufacture
Product Name
Purified Water, Glycerin, Butylene Glycol, Methyl Hydrogenated Rosinate, Dipropylene Glycol, Distarch Phosphate, Dicaprylyl
Carbonate, Cetearyl Alcohol, Niacinamide, Pentylene Glycol, Polyglyceryl-3 Methylglucose Distearate, 1,2-Hexanediol,
Chlorella Vulgaris Extract, Oryza Sativa (Rice) Flower Extract, Tara Fruit Extract, Althaea Rosea Flower Extract, Cotton Extract,
Sweet Almond Extract, Sodium Hyaluronate, Bis-Diglyceryl Polyacyladipate-2, Octyldodecanol, Hydroxyethyl Acrylate/Sodium
Acryloyldimethyl Taurate Copolymer, C12-15 Alkyl Benzoate, Dimethicone, Hydroxyacetophenone, Glucose, Hydrolyzed DNA,
Acrylates/C10-30 Alkyl Acrylate Crosspolymer, Tromethamine, Fructooligosaccharide, Fructose, Panthenol, Cetearyl Glucoside,
Adenosine, Sodium Phytate, Tocopherol, Ethylhexylglycerin, Trehalose, Urea, Glyceryl Polyacrylate, Serine, Caprylyl Glycol,
Algin, Pullulan, Disodium Phosphate, Potassium Phosphate
Rejuran Healer Turnover Active Cream
Precautions
1. If any abnormal symptoms or side effects such as red spots, swelling, or itching occur on the area of use
due to direct sunlight during or after using cosmetics, consult a specialist.
It is also good to reapply to areas that need extra moisture.
Expiration date
3. Precautions for storage and handling
Precautions for use
COSMAX Co., Ltd.
PharmaResearch Co., Ltd.
Republic of Korea
Full ingredients of the product
2. Do not use on wounded areas, etc.
All skin types
Take an appropriate amount of Rejuran Healer Turnover Active Cream and gently spread it
along the skin texture to create a thin, breathable nourishing moisture barrier.
b) Store away from direct sunlight.
  • Content volume or weight: 50ml
  • Ideal for: For all skin types
  • Expiration date (or expiration date after opening): Within 36 months after manufacture
  • How to Use: Step 1. After cleansing, wipe out your skin with toner to even out. Step 2. Dispense an appropriate amount of REJURAN Healer Turnover Ampoule Dual Effect and apply it to your skin in gentle patting motions. Step 3. Apply an appropriate amount of REJURAN Healer Turnover Active Cream to create a thin and breathable hydrating and nourishing barrier over the skin. TIP. Apply some somer to concerned areas for extra hydration.
  • Cosmetics manufacturers, cosmetics responsible distributors, and customized cosmetics sellers: COSMAX Co., Ltd. /Pharma-Research Co., Ltd.
  • Country of Manufacture: South Korea
  • Ingredients: Water, Glycerin, Butylene Glycol, Methyl Hydrogenated Rosinate, Dipropylene Glycol, Distarch Phosphate, Dicaprylyl Carbonate, Cetearyl Alcohol, Niacinamide, Pentylene Glycol, Polyglyceryl-3 Methylglucose Distearate, 1,2-Hexanediol, Chlorella Vulgaris Extract, Vincetoxicum Atratum Extract, Caesalpinia Spinosa Fruit Extract, Althaea Rosea Flower Extract, Kappaphycus Alvarezii Extract, Prunus Amygdalus Dulcis (Sweet Almond) Seed Extract, Sodium Hyaluronate, Bis-Diglyceryl Polyacyladipate-2, Octyldodecanol, Hydroxyethyl Acrylate/Sodium Acryloyldimethyl Taurate Copolymer, C12-15 Alkyl Acrylate Crosspolymer, Tromethamine, Fructooligosaccharides, Fructose, Panthenol, Cetearyl Glucoside, Adenosine, Sodium Phytate, Tocopherol, Ethylhexylglycerin, Trehalose, Urea, Glyceryl Polyacrylate, Serine, Caprylyl Glycol, Algin, Pullulan, Disodium Phosphate
  • MFDS Evaluation of Functional Cosmetics: Completion of functional cosmetics review (or report) according to the Cosmetics Act
  • Precautions when using: 1) Consult a specialist if you have abnormal symptoms or side effects such as a skin rash, swelling, or itchiness during use or from exposure to direct sunlight after use. 2) Do not use on wounds or other affected areas. 3) Storage and handling instructions a) Keep out of reach of children. b) Keep away from direct sunlight
  • Quality Assurance Standard: Compensation for defective products is provided according to the criteria for the settlement of consumer disputes notified publicly by the Fair Trade Commission.

Processing Time

  • We process and ship orders Monday through Friday, excluding holidays.
  • Most orders are processed within 1–3 business days, depending on product availability.
  • Processing time does not include delivery time, which varies based on your location and the product’s shipping origin.

Shipping Coverage

We currently ship to addresses within the United States only.

Products may ship from:

  • Our U.S. warehouses, or
  • Our international fulfillment centers (including Korea, Japan, China, Australia, Mexico, Canada, the United Kingdom, and the EU).

Each product page clearly displays the “Ships From” location before checkout.


Shipping Methods & Estimated Delivery

Shipping Method Estimated Delivery Cost
Free Shipping (US) 5–10 business days Free, available on eligible items
Standard Shipping (US to US by Item) 5–10 business days $5.95 for the first item, $3.00 each additional
Standard Shipping (From US Warehouse by Weight) 3–7 business days Starts at $5.95, increasing by $2 for every additional 4 oz (0.25 lb) up to 1 lb, then by $4 for each additional pound beyond 1 lb.
Extended Delivery (Ships from Overseas Warehouse) 10–20 business days $14.50 for the first item, $2.00 each additional

Shipping costs vary by product weight, quantity and origin. Exact rates and delivery estimates are displayed on each product page and confirmed during checkout.

Free Shipping

We offer free standard shipping on select products or during promotional periods. Availability of free shipping will be displayed on the product page and at checkout. 


Carriers

We primarily use USPS and UPS for U.S. deliveries. Items shipped from international warehouses may be handled by partner carriers depending on the country of origin.


Import Duties & Taxes

All import duties and taxes for goods imported into the United States are included in the product price. There are no hidden fees or additional charges at checkout.


Tracking & Notifications

Every order is fully trackable. You will receive a tracking number via email once your order ships. If your order ships in multiple packages, each package will have its own tracking number. If you don’t receive a shipping confirmation immediately, your order is still being processed and will arrive within the estimated timeframe shown at checkout.

You can track your shipment anytime using the Track Your Order page on our website.


Order Changes & Cancellations

If you need to modify or cancel an order, please contact our customer support team as soon as possible. Orders can only be canceled before they ship. Once shipped, cancellations are not possible, but you may request a return after the item is delivered.

Contact: support@ibspot.com


Item Not Received

If your tracking number shows “Delivered” but you haven’t received your package:

  1. Check with your local USPS or UPS office.
  2. Confirm that the shipping address provided was correct.
  3. If the issue remains unresolved, contact support@ibspot.com for assistance.

Damaged or Lost Parcels

If your package arrives damaged or fails to arrive, please contact us immediately. For deliveries to P.O. boxes, ibspot is not responsible for damage caused by weather, temperature, or theft.


Customer Support

For any questions about shipping, tracking, or delivery, our customer support team is here to help.

Email: support@ibspot.com

We’re always happy to help.

Please read our policy carefully before making a purchase.
We aim to ensure every customer has a smooth and transparent experience with ibspot.com.


Order Cancellation Policy

Customers may request to cancel an order before it has been shipped.
Once the package has been shipped, cancellations are no longer possible; however, you may still request a return after receiving your order.

How to Request a Cancellation

You can contact us through:

Please submit your cancellation request as soon as possible after placing the order to allow us to process it before shipment.


Return Policy

We accept returns for most items within 30 days of delivery for a full refund.

To be eligible for a return:

  • The item must be unused, in the same condition as received, and in its original packaging.
  • A tracking number must be provided to confirm the return shipment.

Non-Returnable Items

Certain products cannot be returned, including:

  • Perishable goods (for example, food, flowers, newspapers, magazines)
  • Intimate or sanitary goods
  • Hazardous materials or flammable liquids/gases
  • Gift cards
  • Downloadable software
  • Some health and personal care items

Partial Refunds (If Applicable)

Partial refunds may be granted in specific situations, such as:

  • Books with obvious signs of use
  • Opened CDs, DVDs, software, or vinyl records
  • Items not in their original condition, damaged, or missing parts not due to our error
  • Items returned more than 30 days after delivery

How to Return an Item

To initiate a return, please contact us at support@ibspot.com with your order number and details about the product you wish to return.
Our team will provide you with return instructions and a prepaid return label.


Shipping Cost for Returns

Please contact us before returning any item.
We will provide a free return shipping label.

If a return is sent back without prior contact or without our provided label, we cannot be held responsible for return shipping costs.

For items valued over $75, we recommend using a trackable shipping service or purchasing shipping insurance.
We cannot guarantee that we will receive your returned item if shipped independently.


Refund Processing

Once your return is received and inspected:

  • In-store returns are refunded to the original form of payment or issued as a gift card.
  • Mail-in returns using our prepaid label are refunded to the original payment method within 3–5 business days after we receive your return.

Please allow:

  • 5–7 business days for the return to reach our Returns Center.
  • An additional 3–10 business days for your bank to post the refund to your account.

Damages, Issues & Claims

Please inspect your order immediately upon receipt.
If you receive a defective, damaged, or incorrect item, contact us right away at support@ibspot.com.
We’ll evaluate the issue promptly and make it right.

Product Claims

Before purchasing, please review product details carefully.
If there is a problem with your order upon arrival, visit our Support Center or contact us directly to arrange return shipping or replacement.


Exchanges

We do not process direct exchanges.
The fastest way to get what you need is to return the original item and place a new order once your return is accepted.


Return Address

IBSPOT Return Center
15 Sawmill Ln
Dover Plains, NY 12522
United States


Customer Support

Our support team is available 24/7 to assist with cancellations, returns, or general inquiries.

Email: support@ibspot.com
Contact Form: Contact Us page

Oops!

Sorry, it looks like some products are not available in selected quantity.

OK

Subscribe To Our Newsletter

Disclaimer: Statements made, or products sold through this website, have not been evaluated by the United States Food and Drug Administration. Products are not intended to diagnose, treat, cure or prevent any disease.