REJURAN Derma Healer Moisture Treatment Mask 23mL (5ea) - REJURAN Derma Healer Moisture
$48.28
- $14.50 shipping from South Korea View details
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Why we love it
Rejuran Derma Healer Moisture Treatment Mask is a product that has soothing moisturizing care and skin health enhancement effects, and is a dual functional cosmetic product for brightening and wrinkle improvement. It is a treatment mask developed by cosmetics research experts for sensitive and dry skin. The skin barrier simulation system is a barrier care system that makes the skin healthy and strong. It is a minimal irritation moisturizing mask without stickiness and shine with a formulation design optimized for dry and sensitive skin. Human clinical trials showed a 25.116% reduction in irritation on damaged skin, a 32.638% improvement in skin barrier improvement effect, a 48-hour moisturizing effect with a single use, a 116.543% improvement in skin moisture immediately after use, immediate heat irritation soothing effect with a single use, and a -6.68℃ decrease in skin temperature, proving the effectiveness of the Derma Healer Mask. It is suitable for use on sensitive skin and safe to use, as it has completed the skin irritation test. It is made of a treatment essence formulation that absorbs soft and moist into the skin with a formula that minimizes skin irritation, so it is safe to use. Recommended for those who have dry skin and need moisturizing care, those who need rough and crumbly skin care, those who are concerned about sensitive skin, and those who are worried about a weakened skin barrier.
Featured ingredients
PDRx is a proprietary ingredient of Rejuran Cosmetics, developed after long research by cosmetic research experts in Korea and the United States, and is specialized in soothing the skin. You can feel the powerful effect with DOT ™ c-PDRN made by Pharma Research's unique technology. Based on Derma Healer, it contains PDRx 70,000ppm (skin soothing care) and c-PDRN, helping you take care of skin dryness, skin sensitivity, and weakened skin barrier all at once with highly concentrated active ingredients. Co-developed by Rejuran Cosmetics and DrJ Skin Clinic, a specialized derma cosmetics research center in USA, Rejuran Cosmetics' unique soothing ingredient PDRx helps improve skin that has gone dry and sensitive due to the collapse of the skin barrier. The mask, with high concentrations of barrier care ingredients, is absorbed into the skin without stickiness and cares for moist and healthy skin. The moist duvet-like sheet is a special sheet that has excellent moisture retention and becomes transparent and thick like gel after essence absorption. Its mild essence, with high concentration of barrier care ingredients, supplies active ingredients to the skin and soothes irritated skin, enabling non-irritating moisture soothing care. It contains HA and NMF components, which are components of the skin barrier, and cares for healthy skin in its original condition. You can use it without worry, as it applies a safe formula with safe ingredients that can be used even on sensitive skin.
How to use
1. After washing the face, smooth down the skin with toner. 2. Open the pouch, remove the sheet film, and adhere it to the contour of your face. 3. After about 10-20 minutes, remove the mask and lightly pat the remaining essence on the face to absorb.
More Info
with exclusive technology by PharmaResearch.
research experts for sensitive and dry skin.
with a skin barrier mimic system.
all at once with highly concentrated active ingredients!
Rejuran Cosmetic’s exclusive
ingredient, developed after
extensive research by cosmetic
experts from Korea and the United
States.
for dry and sensitive skin,
formulated to minimize
irritation without stickiness
or greasiness.
dry and sensitive due to a compromised skin
barrier, REJURAN Cosmetic and the USA
derma-cosmetic research institute DrJ Skin
Clinic have jointly developed REJURAN
Cosmetic's exclusive soothing ingredient,
PDRx.
through human application tests!
reduction in
skin irritation
product use
product use
improvement
product use
product use
in Transepidermal Water Loss (TEWL) indicates effectiveness in improving damaged skin barrier
by the test subjects, and no abnormal findings were observed in the physical
examination by a dermatologist.
and REJURAN Derma Healer moisture Treatment Ampoule, are considered
suitable for sensitive skin.
were applied for 24 hours, and after 1 hour and 24 hours of patch removal, the
researchers conducted a visual evaluation of skin reactions. The test
products"Rejuran Derma Healer Moisture Treatment Mask, Rejuran Derma Healer
Moisture Treatment Ampoule are considered non-irritating.
care ingredients, absorbs into the
skin without stickiness, providing
care for moist and healthy skin.
becomes transparent and thick like a gel after absorbing
essence. It adheres to the skin like a soft, cozy comforter,
providing abundant moisture without any gaps.
care ingredients delivers active ingredients to the
skin, soothing and moisturizing irritated skin.
Mask for Skin Barrier
Factor) components that make up the skin barrier, helping to care
for your skin’s natural healthy condition.
sheet, and apply it to fit the shape of your face.
gently pat the remaining essence into the skin.
REJURAN Derma Healer
skin and absorbs moistly without stickiness
Leaf Juice, Diethoxyethyl Succinate, 1,2-Hexanediol, Avena Sativa (Oat) Kernel
Extract, Cucumis Sativus (Cucumber) Fruit Extract, Calendula Officinalis Flower
Extract, Pentylene Glycol, Carbomer, Allantoin, Octyldodeceth-16, Panthenol,
Hydroxyethyl Urea, Tromethamine, Laminaria Ochroleuca Extract, Adenosine,
Ethylhexylglycerin, Xanthan Gum, Caprylic/Capric Triglyceride, Disodium EDTA,
Hydrolyzed DNA, Eucalyptus Globulus Leaf Oil, Sodium Hyaluronate, Hydrogenated
Lecithin, Ectoin, Glycine, Serine, Glutamic Acid, Cholesterol, Phytosphingosine,
Hydrolyzed Collagen, Ceramide NP, Aspartic Acid, Leucine, Alanine, Lysine,
Tocopherol, Arginine, Tyrosine, Phenylalanine, Valine, Threonine, Proline,
Isoleucine, Histidine, Methionine, Cysteine
Specifications
manufacturing date
Responsible Distributor
Pharma Research Co., Ltd.
Whitening and Anti-Wrinkle
Manufacture
moisture Treatment Mask
itching occur at the application site due to direct sunlight during or after use,
consult a specialist.
according to the Fair Trade Commission notice. Customer Service Center:
031-8039-1500
- Free 30-Day Returns
- Full Refund for Damaged or Incorrect Items
- Guaranteed Delivery or Money Back
- Secure Checkout & Fast Support
Why we love it
Rejuran Derma Healer Moisture Treatment Mask is a product that has soothing moisturizing care and skin health enhancement effects, and is a dual functional cosmetic product for brightening and wrinkle improvement. It is a treatment mask developed by cosmetics research experts for sensitive and dry skin. The skin barrier simulation system is a barrier care system that makes the skin healthy and strong. It is a minimal irritation moisturizing mask without stickiness and shine with a formulation design optimized for dry and sensitive skin. Human clinical trials showed a 25.116% reduction in irritation on damaged skin, a 32.638% improvement in skin barrier improvement effect, a 48-hour moisturizing effect with a single use, a 116.543% improvement in skin moisture immediately after use, immediate heat irritation soothing effect with a single use, and a -6.68℃ decrease in skin temperature, proving the effectiveness of the Derma Healer Mask. It is suitable for use on sensitive skin and safe to use, as it has completed the skin irritation test. It is made of a treatment essence formulation that absorbs soft and moist into the skin with a formula that minimizes skin irritation, so it is safe to use. Recommended for those who have dry skin and need moisturizing care, those who need rough and crumbly skin care, those who are concerned about sensitive skin, and those who are worried about a weakened skin barrier.
Featured ingredients
PDRx is a proprietary ingredient of Rejuran Cosmetics, developed after long research by cosmetic research experts in Korea and the United States, and is specialized in soothing the skin. You can feel the powerful effect with DOT ™ c-PDRN made by Pharma Research's unique technology. Based on Derma Healer, it contains PDRx 70,000ppm (skin soothing care) and c-PDRN, helping you take care of skin dryness, skin sensitivity, and weakened skin barrier all at once with highly concentrated active ingredients. Co-developed by Rejuran Cosmetics and DrJ Skin Clinic, a specialized derma cosmetics research center in USA, Rejuran Cosmetics' unique soothing ingredient PDRx helps improve skin that has gone dry and sensitive due to the collapse of the skin barrier. The mask, with high concentrations of barrier care ingredients, is absorbed into the skin without stickiness and cares for moist and healthy skin. The moist duvet-like sheet is a special sheet that has excellent moisture retention and becomes transparent and thick like gel after essence absorption. Its mild essence, with high concentration of barrier care ingredients, supplies active ingredients to the skin and soothes irritated skin, enabling non-irritating moisture soothing care. It contains HA and NMF components, which are components of the skin barrier, and cares for healthy skin in its original condition. You can use it without worry, as it applies a safe formula with safe ingredients that can be used even on sensitive skin.
How to use
1. After washing the face, smooth down the skin with toner. 2. Open the pouch, remove the sheet film, and adhere it to the contour of your face. 3. After about 10-20 minutes, remove the mask and lightly pat the remaining essence on the face to absorb.
More Info
with exclusive technology by PharmaResearch.
research experts for sensitive and dry skin.
with a skin barrier mimic system.
all at once with highly concentrated active ingredients!
Rejuran Cosmetic’s exclusive
ingredient, developed after
extensive research by cosmetic
experts from Korea and the United
States.
for dry and sensitive skin,
formulated to minimize
irritation without stickiness
or greasiness.
dry and sensitive due to a compromised skin
barrier, REJURAN Cosmetic and the USA
derma-cosmetic research institute DrJ Skin
Clinic have jointly developed REJURAN
Cosmetic's exclusive soothing ingredient,
PDRx.
through human application tests!
reduction in
skin irritation
product use
product use
improvement
product use
product use
in Transepidermal Water Loss (TEWL) indicates effectiveness in improving damaged skin barrier
by the test subjects, and no abnormal findings were observed in the physical
examination by a dermatologist.
and REJURAN Derma Healer moisture Treatment Ampoule, are considered
suitable for sensitive skin.
were applied for 24 hours, and after 1 hour and 24 hours of patch removal, the
researchers conducted a visual evaluation of skin reactions. The test
products"Rejuran Derma Healer Moisture Treatment Mask, Rejuran Derma Healer
Moisture Treatment Ampoule are considered non-irritating.
care ingredients, absorbs into the
skin without stickiness, providing
care for moist and healthy skin.
becomes transparent and thick like a gel after absorbing
essence. It adheres to the skin like a soft, cozy comforter,
providing abundant moisture without any gaps.
care ingredients delivers active ingredients to the
skin, soothing and moisturizing irritated skin.
Mask for Skin Barrier
Factor) components that make up the skin barrier, helping to care
for your skin’s natural healthy condition.
sheet, and apply it to fit the shape of your face.
gently pat the remaining essence into the skin.
REJURAN Derma Healer
skin and absorbs moistly without stickiness
Leaf Juice, Diethoxyethyl Succinate, 1,2-Hexanediol, Avena Sativa (Oat) Kernel
Extract, Cucumis Sativus (Cucumber) Fruit Extract, Calendula Officinalis Flower
Extract, Pentylene Glycol, Carbomer, Allantoin, Octyldodeceth-16, Panthenol,
Hydroxyethyl Urea, Tromethamine, Laminaria Ochroleuca Extract, Adenosine,
Ethylhexylglycerin, Xanthan Gum, Caprylic/Capric Triglyceride, Disodium EDTA,
Hydrolyzed DNA, Eucalyptus Globulus Leaf Oil, Sodium Hyaluronate, Hydrogenated
Lecithin, Ectoin, Glycine, Serine, Glutamic Acid, Cholesterol, Phytosphingosine,
Hydrolyzed Collagen, Ceramide NP, Aspartic Acid, Leucine, Alanine, Lysine,
Tocopherol, Arginine, Tyrosine, Phenylalanine, Valine, Threonine, Proline,
Isoleucine, Histidine, Methionine, Cysteine
Specifications
manufacturing date
Responsible Distributor
Pharma Research Co., Ltd.
Whitening and Anti-Wrinkle
Manufacture
moisture Treatment Mask
itching occur at the application site due to direct sunlight during or after use,
consult a specialist.
according to the Fair Trade Commission notice. Customer Service Center:
031-8039-1500
Why we love it
Rejuran Derma Healer Moisture Treatment Mask is a product that has soothing moisturizing care and skin health enhancement effects, and is a dual functional cosmetic product for brightening and wrinkle improvement. It is a treatment mask developed by cosmetics research experts for sensitive and dry skin. The skin barrier simulation system is a barrier care system that makes the skin healthy and strong. It is a minimal irritation moisturizing mask without stickiness and shine with a formulation design optimized for dry and sensitive skin. Human clinical trials showed a 25.116% reduction in irritation on damaged skin, a 32.638% improvement in skin barrier improvement effect, a 48-hour moisturizing effect with a single use, a 116.543% improvement in skin moisture immediately after use, immediate heat irritation soothing effect with a single use, and a -6.68℃ decrease in skin temperature, proving the effectiveness of the Derma Healer Mask. It is suitable for use on sensitive skin and safe to use, as it has completed the skin irritation test. It is made of a treatment essence formulation that absorbs soft and moist into the skin with a formula that minimizes skin irritation, so it is safe to use. Recommended for those who have dry skin and need moisturizing care, those who need rough and crumbly skin care, those who are concerned about sensitive skin, and those who are worried about a weakened skin barrier.
Featured ingredients
PDRx is a proprietary ingredient of Rejuran Cosmetics, developed after long research by cosmetic research experts in Korea and the United States, and is specialized in soothing the skin. You can feel the powerful effect with DOT ™ c-PDRN made by Pharma Research's unique technology. Based on Derma Healer, it contains PDRx 70,000ppm (skin soothing care) and c-PDRN, helping you take care of skin dryness, skin sensitivity, and weakened skin barrier all at once with highly concentrated active ingredients. Co-developed by Rejuran Cosmetics and DrJ Skin Clinic, a specialized derma cosmetics research center in USA, Rejuran Cosmetics' unique soothing ingredient PDRx helps improve skin that has gone dry and sensitive due to the collapse of the skin barrier. The mask, with high concentrations of barrier care ingredients, is absorbed into the skin without stickiness and cares for moist and healthy skin. The moist duvet-like sheet is a special sheet that has excellent moisture retention and becomes transparent and thick like gel after essence absorption. Its mild essence, with high concentration of barrier care ingredients, supplies active ingredients to the skin and soothes irritated skin, enabling non-irritating moisture soothing care. It contains HA and NMF components, which are components of the skin barrier, and cares for healthy skin in its original condition. You can use it without worry, as it applies a safe formula with safe ingredients that can be used even on sensitive skin.
How to use
1. After washing the face, smooth down the skin with toner. 2. Open the pouch, remove the sheet film, and adhere it to the contour of your face. 3. After about 10-20 minutes, remove the mask and lightly pat the remaining essence on the face to absorb.
More Info
with exclusive technology by PharmaResearch.
research experts for sensitive and dry skin.
with a skin barrier mimic system.
all at once with highly concentrated active ingredients!
Rejuran Cosmetic’s exclusive
ingredient, developed after
extensive research by cosmetic
experts from Korea and the United
States.
for dry and sensitive skin,
formulated to minimize
irritation without stickiness
or greasiness.
dry and sensitive due to a compromised skin
barrier, REJURAN Cosmetic and the USA
derma-cosmetic research institute DrJ Skin
Clinic have jointly developed REJURAN
Cosmetic's exclusive soothing ingredient,
PDRx.
through human application tests!
reduction in
skin irritation
product use
product use
improvement
product use
product use
in Transepidermal Water Loss (TEWL) indicates effectiveness in improving damaged skin barrier
by the test subjects, and no abnormal findings were observed in the physical
examination by a dermatologist.
and REJURAN Derma Healer moisture Treatment Ampoule, are considered
suitable for sensitive skin.
were applied for 24 hours, and after 1 hour and 24 hours of patch removal, the
researchers conducted a visual evaluation of skin reactions. The test
products"Rejuran Derma Healer Moisture Treatment Mask, Rejuran Derma Healer
Moisture Treatment Ampoule are considered non-irritating.
care ingredients, absorbs into the
skin without stickiness, providing
care for moist and healthy skin.
becomes transparent and thick like a gel after absorbing
essence. It adheres to the skin like a soft, cozy comforter,
providing abundant moisture without any gaps.
care ingredients delivers active ingredients to the
skin, soothing and moisturizing irritated skin.
Mask for Skin Barrier
Factor) components that make up the skin barrier, helping to care
for your skin’s natural healthy condition.
sheet, and apply it to fit the shape of your face.
gently pat the remaining essence into the skin.
REJURAN Derma Healer
skin and absorbs moistly without stickiness
Leaf Juice, Diethoxyethyl Succinate, 1,2-Hexanediol, Avena Sativa (Oat) Kernel
Extract, Cucumis Sativus (Cucumber) Fruit Extract, Calendula Officinalis Flower
Extract, Pentylene Glycol, Carbomer, Allantoin, Octyldodeceth-16, Panthenol,
Hydroxyethyl Urea, Tromethamine, Laminaria Ochroleuca Extract, Adenosine,
Ethylhexylglycerin, Xanthan Gum, Caprylic/Capric Triglyceride, Disodium EDTA,
Hydrolyzed DNA, Eucalyptus Globulus Leaf Oil, Sodium Hyaluronate, Hydrogenated
Lecithin, Ectoin, Glycine, Serine, Glutamic Acid, Cholesterol, Phytosphingosine,
Hydrolyzed Collagen, Ceramide NP, Aspartic Acid, Leucine, Alanine, Lysine,
Tocopherol, Arginine, Tyrosine, Phenylalanine, Valine, Threonine, Proline,
Isoleucine, Histidine, Methionine, Cysteine
Specifications
manufacturing date
Responsible Distributor
Pharma Research Co., Ltd.
Whitening and Anti-Wrinkle
Manufacture
moisture Treatment Mask
itching occur at the application site due to direct sunlight during or after use,
consult a specialist.
according to the Fair Trade Commission notice. Customer Service Center:
031-8039-1500
- Content volume or weight: 23mL X 5ea
- Ideal for: For all skin types
- Expiration date (or expiration date after opening): 2 years
- How to Use: 1. After cleansing, prepare your skin with toner. 2. Remove the flim from the sheet and attach it to our face, aligning the holes of the sheet to eye and mouth areas. 3. In 10-20 minutes, remove the sheet and pat the remaining essence into the skin.
- Cosmetics manufacturers, cosmetics responsible distributors, and customized cosmetics sellers: Genic Co., Ltd. / Pharma-Research Co., Ltd.
- Country of Manufacture: South Korea
- Ingredients: Water,Butylene Glycol,Methylpropanediol,Glycerin,Niacinamide,Aloe Barbadensis Leaf Juice,Diethoxyethyl Succinate,1,2-Hexanediol,Avena Sativa (Oat) Kernel Extract,Cucumis Sativus (Cucumber) Fruit Extract,Calendula Officinalis Extract,Pentylene Glycol,Carbomer,Allantoin,Octyldodeceth-16,Panthenol,Hydroxyethyl Urea,Tromethamine,Laminaria Ochroleuca Extract,Adenosine,Ethylhexylglycerin,Xanthan Gum,Caprylic/Capric Triglyceride,Disodium EDTA,Hydrolyzed DNA, Eucalyptus Globulus Leaf Oil,Sodium Hyaluronate,Hydrogenated Lecithin,Ectoin,Glycine,Serine,Glutamic Acid,Cholesterol,Phytosphingosine,Hydrolyzed Collagen,Ceramide NP,Aspartic Acid,Leucine,Alanine,Lysine,Tocopherol,Arginine,Tyrosine,Phenylalanine,Valine,Threonine,Proline,Isoleucine,Histidine,Methionine,Cysteine
- MFDS Evaluation of Functional Cosmetics: Completion of functional cosmetics review (or report) according to the Cosmetics Act
- Precautions when using: 1) Consult a specialist if you have abnormal symptoms or side effects such as a skin rash, swelling, or itchiness during use or from exposure to direct sunlight after use. 2) Do not use on wounds or other affected areas. 3) Storage and handling instructions a) Keep out of reach of children. b) Keep away from direct sunlight
- Quality Assurance Standard: Compensation for defective products is provided according to the criteria for the settlement of consumer disputes notified publicly by the Fair Trade Commission.
Processing Time
- We process and ship orders Monday through Friday, excluding holidays.
- Most orders are processed within 1–3 business days, depending on product availability.
- Processing time does not include delivery time, which varies based on your location and the product’s shipping origin.
Shipping Coverage
We currently ship to addresses within the United States only.
Products may ship from:
- Our U.S. warehouses, or
- Our international fulfillment centers (including Korea, Japan, China, Australia, Mexico, Canada, the United Kingdom, and the EU).
Each product page clearly displays the “Ships From” location before checkout.
Shipping Methods & Estimated Delivery
| Shipping Method | Estimated Delivery | Cost |
|---|---|---|
| Free Shipping (US) | 5–10 business days | Free, available on eligible items |
| Standard Shipping (US to US by Item) | 5–10 business days | $5.95 for the first item, $3.00 each additional |
| Standard Shipping (From US Warehouse by Weight) | 3–7 business days | Starts at $5.95, increasing by $2 for every additional 4 oz (0.25 lb) up to 1 lb, then by $4 for each additional pound beyond 1 lb. |
| Extended Delivery (Ships from Overseas Warehouse) | 10–20 business days | $14.50 for the first item, $2.00 each additional |
Shipping costs vary by product weight, quantity and origin. Exact rates and delivery estimates are displayed on each product page and confirmed during checkout.
Free Shipping
We offer free standard shipping on select products or during promotional periods. Availability of free shipping will be displayed on the product page and at checkout.
Carriers
We primarily use USPS and UPS for U.S. deliveries. Items shipped from international warehouses may be handled by partner carriers depending on the country of origin.
Import Duties & Taxes
All import duties and taxes for goods imported into the United States are included in the product price. There are no hidden fees or additional charges at checkout.
Tracking & Notifications
Every order is fully trackable. You will receive a tracking number via email once your order ships. If your order ships in multiple packages, each package will have its own tracking number. If you don’t receive a shipping confirmation immediately, your order is still being processed and will arrive within the estimated timeframe shown at checkout.
You can track your shipment anytime using the Track Your Order page on our website.
Order Changes & Cancellations
If you need to modify or cancel an order, please contact our customer support team as soon as possible. Orders can only be canceled before they ship. Once shipped, cancellations are not possible, but you may request a return after the item is delivered.
Contact: support@ibspot.com
Item Not Received
If your tracking number shows “Delivered” but you haven’t received your package:
- Check with your local USPS or UPS office.
- Confirm that the shipping address provided was correct.
- If the issue remains unresolved, contact support@ibspot.com for assistance.
Damaged or Lost Parcels
If your package arrives damaged or fails to arrive, please contact us immediately. For deliveries to P.O. boxes, ibspot is not responsible for damage caused by weather, temperature, or theft.
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For any questions about shipping, tracking, or delivery, our customer support team is here to help.
Email: support@ibspot.com
We’re always happy to help.
Please read our policy carefully before making a purchase.
We aim to ensure every customer has a smooth and transparent experience with ibspot.com.
Order Cancellation Policy
Customers may request to cancel an order before it has been shipped.
Once the package has been shipped, cancellations are no longer possible; however, you may still request a return after receiving your order.
How to Request a Cancellation
You can contact us through:
- Email: support@ibspot.com
- Contact Form: Submit a request through our Contact Us page
Please submit your cancellation request as soon as possible after placing the order to allow us to process it before shipment.
Return Policy
We accept returns for most items within 30 days of delivery for a full refund.
To be eligible for a return:
- The item must be unused, in the same condition as received, and in its original packaging.
- A tracking number must be provided to confirm the return shipment.
Non-Returnable Items
Certain products cannot be returned, including:
- Perishable goods (for example, food, flowers, newspapers, magazines)
- Intimate or sanitary goods
- Hazardous materials or flammable liquids/gases
- Gift cards
- Downloadable software
- Some health and personal care items
Partial Refunds (If Applicable)
Partial refunds may be granted in specific situations, such as:
- Books with obvious signs of use
- Opened CDs, DVDs, software, or vinyl records
- Items not in their original condition, damaged, or missing parts not due to our error
- Items returned more than 30 days after delivery
How to Return an Item
To initiate a return, please contact us at support@ibspot.com with your order number and details about the product you wish to return.
Our team will provide you with return instructions and a prepaid return label.
Shipping Cost for Returns
Please contact us before returning any item.
We will provide a free return shipping label.
If a return is sent back without prior contact or without our provided label, we cannot be held responsible for return shipping costs.
For items valued over $75, we recommend using a trackable shipping service or purchasing shipping insurance.
We cannot guarantee that we will receive your returned item if shipped independently.
Refund Processing
Once your return is received and inspected:
- In-store returns are refunded to the original form of payment or issued as a gift card.
- Mail-in returns using our prepaid label are refunded to the original payment method within 3–5 business days after we receive your return.
Please allow:
- 5–7 business days for the return to reach our Returns Center.
- An additional 3–10 business days for your bank to post the refund to your account.
Damages, Issues & Claims
Please inspect your order immediately upon receipt.
If you receive a defective, damaged, or incorrect item, contact us right away at support@ibspot.com.
We’ll evaluate the issue promptly and make it right.
Product Claims
Before purchasing, please review product details carefully.
If there is a problem with your order upon arrival, visit our Support Center or contact us directly to arrange return shipping or replacement.
Exchanges
We do not process direct exchanges.
The fastest way to get what you need is to return the original item and place a new order once your return is accepted.
Return Address
IBSPOT Return Center
15 Sawmill Ln
Dover Plains, NY 12522
United States
Customer Support
Our support team is available 24/7 to assist with cancellations, returns, or general inquiries.
Email: support@ibspot.com
Contact Form: Contact Us page
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