RC200 Dexen OEM CSA Certified IntelliFire Plus Multi-Functional Remote Handheld Transmitter with Docking Station
$247.52
- $5.95 shipping from United States View details
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- BUY WITH CONFIDENCE – Trust in our superior-quality OEM Dexen Industries CSA Certified fireplace replacement components. Each product undergoes rigorous quality checks to ensure peak performance and longevity. Make your comfort and safety and priority with our reliable OEM Quality solutions. Exchange Only No returns on Installed Electrical Components. Non-Returnable if removed from Sealed Packaging
- GUARANTEED QUALITY REPLACEMENT - Dexen RC200 is precisely engineered, CSA certified, and thoroughly tested before packaging. This ensures a fast and straightforward replacement for your fireplace, gas log sets, pedestal stoves, and other hearth products, eliminating any risk of incomplete installations due to faulty new components.
- USA BASED - We take pride in distributing our products right here in the United States. We are committed to delivering superior products that ensure performance, reliability, and durability. Additionally, we offer top-tier USA based technical support to assist you with any questions or issues, ensuring you receive the best possible experience with our products.
- RIGOROUS SAFETY TESTING - The CSA mark is a widely recognized symbol of safety and quality. It signifies that a product has undergone rigorous testing by the Canadian Standards Association (CSA) to meet stringent safety standards. This testing covers a wide range of potential hazards, including gas leaks, explosions, and fire hazards.
- VERIFY - Please verify your model number with your manual before purchasing and installing to ensure compatibility.
- USA BASED - We take pride in distributing our products right here in the United States. We are committed to delivering superior products that ensure performance, reliability, and durability. Additionally, we offer top-tier USA based technical support to assist you with any questions or issues, ensuring you receive the best possible experience with our products.
- Free 30-Day Returns
- Full Refund for Damaged or Incorrect Items
- Guaranteed Delivery or Money Back
- Secure Checkout & Fast Support
- BUY WITH CONFIDENCE – Trust in our superior-quality OEM Dexen Industries CSA Certified fireplace replacement components. Each product undergoes rigorous quality checks to ensure peak performance and longevity. Make your comfort and safety and priority with our reliable OEM Quality solutions. Exchange Only No returns on Installed Electrical Components. Non-Returnable if removed from Sealed Packaging
- GUARANTEED QUALITY REPLACEMENT - Dexen RC200 is precisely engineered, CSA certified, and thoroughly tested before packaging. This ensures a fast and straightforward replacement for your fireplace, gas log sets, pedestal stoves, and other hearth products, eliminating any risk of incomplete installations due to faulty new components.
- USA BASED - We take pride in distributing our products right here in the United States. We are committed to delivering superior products that ensure performance, reliability, and durability. Additionally, we offer top-tier USA based technical support to assist you with any questions or issues, ensuring you receive the best possible experience with our products.
- RIGOROUS SAFETY TESTING - The CSA mark is a widely recognized symbol of safety and quality. It signifies that a product has undergone rigorous testing by the Canadian Standards Association (CSA) to meet stringent safety standards. This testing covers a wide range of potential hazards, including gas leaks, explosions, and fire hazards.
- VERIFY - Please verify your model number with your manual before purchasing and installing to ensure compatibility.
- USA BASED - We take pride in distributing our products right here in the United States. We are committed to delivering superior products that ensure performance, reliability, and durability. Additionally, we offer top-tier USA based technical support to assist you with any questions or issues, ensuring you receive the best possible experience with our products.
The OEM Dexen IntelliFire Plus RC200 Remote Transmitter comes with a 90-day warranty from the manufacturer.
The RC200 will fit the following model using the R200 Remote Transmitter:
Heatilator:
- ION-H7
- ION-S7
- ION-V7
Heat-N-Glo:
- REVO-H31
- REVO-S21
- REVO-V12
Outdoor Lifestyles:
- CARODG36I
- CARODG36IL
- CARODG42I
- CARODG42IL
Important Safety Precautions for Servicing Hearth Products or Gas Appliances Operated with Dexen Controls:
WARNING: To prevent serious injury, electrical shock, or severe burns, all servicing and repair of Hearth Products or Gas Appliances utilizing Dexen controls must be performed exclusively by a state-licensed or qualified service technician.
Prior to Commencing Service:
- Isolate Power Sources: Ensure that both the gas supply (if applicable) and electrical power to the hearth product or gas appliance is completely disconnected.
- Allow for Thermal Dissipation: Permit the gas appliance to cool down entirely before initiating any servicing procedures.
- Operational Safety: Under no circumstances should the hearth product or gas appliance be serviced while it is in operation or retains any residual heat.
- Electrical Disconnection: Never attempt to service any hearth product or gas appliance that remains connected to an electrical power source.
- Leak Detection Protocol (if applicable): Following any repair involving gas components, it is imperative to conduct thorough testing for gas leaks to ensure safe operation.
- Adherence to Guidelines: Strictly adhere to all provided instructions to mitigate the potential for electrical shock or severe thermal injuries.
Processing Time
- We process and ship orders Monday through Friday, excluding holidays.
- Most orders are processed within 1–3 business days, depending on product availability.
- Processing time does not include delivery time, which varies based on your location and the product’s shipping origin.
Shipping Coverage
We currently ship to addresses within the United States only.
Products may ship from:
- Our U.S. warehouses, or
- Our international fulfillment centers (including Korea, Japan, China, Australia, Mexico, Canada, the United Kingdom, and the EU).
Each product page clearly displays the “Ships From” location before checkout.
Shipping Methods & Estimated Delivery
| Shipping Method | Estimated Delivery | Cost |
|---|---|---|
| Free Shipping (US) | 5–10 business days | Free, available on eligible items |
| Standard Shipping (US to US by Item) | 5–10 business days | $5.95 for the first item, $3.00 each additional |
| Standard Shipping (From US Warehouse by Weight) | 3–7 business days | Starts at $5.95, increasing by $2 for every additional 4 oz (0.25 lb) up to 1 lb, then by $4 for each additional pound beyond 1 lb. |
| Extended Delivery (Ships from Overseas Warehouse) | 10–20 business days | $14.50 for the first item, $2.00 each additional |
Shipping costs vary by product weight, quantity and origin. Exact rates and delivery estimates are displayed on each product page and confirmed during checkout.
Free Shipping
We offer free standard shipping on select products or during promotional periods. Availability of free shipping will be displayed on the product page and at checkout.
Carriers
We primarily use USPS and UPS for U.S. deliveries. Items shipped from international warehouses may be handled by partner carriers depending on the country of origin.
Import Duties & Taxes
All import duties and taxes for goods imported into the United States are included in the product price. There are no hidden fees or additional charges at checkout.
Tracking & Notifications
Every order is fully trackable. You will receive a tracking number via email once your order ships. If your order ships in multiple packages, each package will have its own tracking number. If you don’t receive a shipping confirmation immediately, your order is still being processed and will arrive within the estimated timeframe shown at checkout.
You can track your shipment anytime using the Track Your Order page on our website.
Order Changes & Cancellations
If you need to modify or cancel an order, please contact our customer support team as soon as possible. Orders can only be canceled before they ship. Once shipped, cancellations are not possible, but you may request a return after the item is delivered.
Contact: support@ibspot.com
Item Not Received
If your tracking number shows “Delivered” but you haven’t received your package:
- Check with your local USPS or UPS office.
- Confirm that the shipping address provided was correct.
- If the issue remains unresolved, contact support@ibspot.com for assistance.
Damaged or Lost Parcels
If your package arrives damaged or fails to arrive, please contact us immediately. For deliveries to P.O. boxes, ibspot is not responsible for damage caused by weather, temperature, or theft.
Customer Support
For any questions about shipping, tracking, or delivery, our customer support team is here to help.
Email: support@ibspot.com
We’re always happy to help.
Please read our policy carefully before making a purchase.
We aim to ensure every customer has a smooth and transparent experience with ibspot.com.
Order Cancellation Policy
Customers may request to cancel an order before it has been shipped.
Once the package has been shipped, cancellations are no longer possible; however, you may still request a return after receiving your order.
How to Request a Cancellation
You can contact us through:
- Email: support@ibspot.com
- Contact Form: Submit a request through our Contact Us page
Please submit your cancellation request as soon as possible after placing the order to allow us to process it before shipment.
Return Policy
We accept returns for most items within 30 days of delivery for a full refund.
To be eligible for a return:
- The item must be unused, in the same condition as received, and in its original packaging.
- A tracking number must be provided to confirm the return shipment.
Non-Returnable Items
Certain products cannot be returned, including:
- Perishable goods (for example, food, flowers, newspapers, magazines)
- Intimate or sanitary goods
- Hazardous materials or flammable liquids/gases
- Gift cards
- Downloadable software
- Some health and personal care items
Partial Refunds (If Applicable)
Partial refunds may be granted in specific situations, such as:
- Books with obvious signs of use
- Opened CDs, DVDs, software, or vinyl records
- Items not in their original condition, damaged, or missing parts not due to our error
- Items returned more than 30 days after delivery
How to Return an Item
To initiate a return, please contact us at support@ibspot.com with your order number and details about the product you wish to return.
Our team will provide you with return instructions and a prepaid return label.
Shipping Cost for Returns
Please contact us before returning any item.
We will provide a free return shipping label.
If a return is sent back without prior contact or without our provided label, we cannot be held responsible for return shipping costs.
For items valued over $75, we recommend using a trackable shipping service or purchasing shipping insurance.
We cannot guarantee that we will receive your returned item if shipped independently.
Refund Processing
Once your return is received and inspected:
- In-store returns are refunded to the original form of payment or issued as a gift card.
- Mail-in returns using our prepaid label are refunded to the original payment method within 3–5 business days after we receive your return.
Please allow:
- 5–7 business days for the return to reach our Returns Center.
- An additional 3–10 business days for your bank to post the refund to your account.
Damages, Issues & Claims
Please inspect your order immediately upon receipt.
If you receive a defective, damaged, or incorrect item, contact us right away at support@ibspot.com.
We’ll evaluate the issue promptly and make it right.
Product Claims
Before purchasing, please review product details carefully.
If there is a problem with your order upon arrival, visit our Support Center or contact us directly to arrange return shipping or replacement.
Exchanges
We do not process direct exchanges.
The fastest way to get what you need is to return the original item and place a new order once your return is accepted.
Return Address
IBSPOT Return Center
15 Sawmill Ln
Dover Plains, NY 12522
United States
Customer Support
Our support team is available 24/7 to assist with cancellations, returns, or general inquiries.
Email: support@ibspot.com
Contact Form: Contact Us page
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