Rausch Mallow Volume Shampoo 200ml & Willow Bark Treatment Conditioner 150ml Set - [SET] Shampoo 200ml & Treatment Conditioner 150ml Set
$131.94
- $14.50 shipping from South Korea View details
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Why we love it
[Volume Shampoo] With Malva Sylvestris (Mallow) Leaf Extract, it enhances fine hair’s bounce and volume against weighing down. Free of parabens, silicone and MIT/CMIT. Scalp friendly formula with pH5-6 helps restore healthy balance. [Treatment Conditioner] It nourishes and invigorates distressed, fine hair. Free of parabens, silicone and MIT/CMIT. This slightly acidic formula works gently to promote a healthier scalp environment.
Featured ingredients
[Volume Shampoo] Malva Sylvestris (Mallow) Leaf Extract naturally adds bounce for fuller and volumized hair. Tilia Cordata Flower Extract delivers a pleasant floral scent while soothing sensitive scalp. [Treatment Conditioner] Salix Alba (Willow) Bark Water invigorates the scalp and hair while gently regulating excess dead cells. Rosmarinus Officinalis (Rosemary) Leaf Extract and Brassica Campestris (Rapeseed) Seed Oil hydrate and nourish for bouncier, fuller hair.
How to use
1. Dampen the scalp with warm water. Apply a walnut-size amount onto the scalp and massage in. Rinse thoroughly with warm water. 2. Give extra massage to the top in gentle circular motion. Allow the active ingredients to work for about 3-5 minutes then rinse well.
More Info
- Free 30-Day Returns
- Full Refund for Damaged or Incorrect Items
- Guaranteed Delivery or Money Back
- Secure Checkout & Fast Support
Why we love it
[Volume Shampoo] With Malva Sylvestris (Mallow) Leaf Extract, it enhances fine hair’s bounce and volume against weighing down. Free of parabens, silicone and MIT/CMIT. Scalp friendly formula with pH5-6 helps restore healthy balance. [Treatment Conditioner] It nourishes and invigorates distressed, fine hair. Free of parabens, silicone and MIT/CMIT. This slightly acidic formula works gently to promote a healthier scalp environment.
Featured ingredients
[Volume Shampoo] Malva Sylvestris (Mallow) Leaf Extract naturally adds bounce for fuller and volumized hair. Tilia Cordata Flower Extract delivers a pleasant floral scent while soothing sensitive scalp. [Treatment Conditioner] Salix Alba (Willow) Bark Water invigorates the scalp and hair while gently regulating excess dead cells. Rosmarinus Officinalis (Rosemary) Leaf Extract and Brassica Campestris (Rapeseed) Seed Oil hydrate and nourish for bouncier, fuller hair.
How to use
1. Dampen the scalp with warm water. Apply a walnut-size amount onto the scalp and massage in. Rinse thoroughly with warm water. 2. Give extra massage to the top in gentle circular motion. Allow the active ingredients to work for about 3-5 minutes then rinse well.
More Info
Why we love it
[Volume Shampoo] With Malva Sylvestris (Mallow) Leaf Extract, it enhances fine hair’s bounce and volume against weighing down. Free of parabens, silicone and MIT/CMIT. Scalp friendly formula with pH5-6 helps restore healthy balance. [Treatment Conditioner] It nourishes and invigorates distressed, fine hair. Free of parabens, silicone and MIT/CMIT. This slightly acidic formula works gently to promote a healthier scalp environment.
Featured ingredients
[Volume Shampoo] Malva Sylvestris (Mallow) Leaf Extract naturally adds bounce for fuller and volumized hair. Tilia Cordata Flower Extract delivers a pleasant floral scent while soothing sensitive scalp. [Treatment Conditioner] Salix Alba (Willow) Bark Water invigorates the scalp and hair while gently regulating excess dead cells. Rosmarinus Officinalis (Rosemary) Leaf Extract and Brassica Campestris (Rapeseed) Seed Oil hydrate and nourish for bouncier, fuller hair.
How to use
1. Dampen the scalp with warm water. Apply a walnut-size amount onto the scalp and massage in. Rinse thoroughly with warm water. 2. Give extra massage to the top in gentle circular motion. Allow the active ingredients to work for about 3-5 minutes then rinse well.
More Info
- Content volume or weight: Shampoo 200ml / Conditioner 150ml
- Ideal for: Hair that needs more volume and scalp vitality
- Expiration date (or expiration date after opening): 48 months from the date of manufacture / 12 months after opening
- How to Use: [Mallow Volume Shampoo] First, take an appropriate amount and massage it into the scalp, then rinse thoroughly with lukewarm water. For the second shampooing, it is better to massage the scalp intensively, leave on for about three minutes and then rinse. [Willow Bark Treatment Conditioner] After shampooing, apply to damp hair and scalp, massage gently and rinse thoroughly with water.
- Cosmetics manufacturers, cosmetics responsible distributors, and customized cosmetics sellers: RAUSCH AG KREUZLINGEN/KNU Cosmetics Co., Ltd.
- Country of Manufacture: Switzerlands
- Ingredients: [Mallow Volume Shampoo] Water, Sodium Laureth Sulfate, Sodium Laureth-8 Sulfate, Lauryl Glucoside, Laureth-3, Disodium Cocoamphodiacetate, Glycerin, Tilia Cordata Flower Extract, Malva Sylvestris (Mallow) Leaf Extract (1,040ppm), Chenopodium Quinoa Seed Extract, Sodium Anisate, Sodium Levulinate, Hydrolyzed Yeast Protein, Lauryl Methyl Gluceth-10 Hydroxypropyldimonium Chloride, Caprylyl/Capryl Glucoside, Magnesium Laureth Sulfate, Magnesium Laureth-8 Sulfate, Sodium Laureth Sulfate, Magnesium Oleth Sulfate, Sodium Cocoyl Glutamate, Polyglyceryl-6 Oleate, Sodium Surfactin, Sodium Chloride, Lactic Acid, Glyceryl Caprylate, Citric Acid, Sodium Benzoate (3,000ppm), Sodium Salicylate (2,000ppm), Potassium Sorbate (1,000ppm), Sorbic Acid (1,000ppm), Fragrance, Fast Acid Magenta [Willow Bark Treatment Conditioner] Water, Cetearyl Alcohol, Brassica Alcohol, Distearoylethyl Hydroxyethylmonium Methosulfate, Brassicamidopropyl Dimethylamine, Willow Bark Water (4,400ppm), Rosmarinus Officinalis (Rosemary) Leaf Extract, Lavandula Angustifolia (Lavender) Flower Extract, Thymus Vulgaris (Thyme) Oil, Brassica Campestris (Rapeseed) Seed Oil Panthenol, Piroctone Olamine, Dicocodimonium Chloride, Palmitamidopropyltrimonium Chloride, Brassicyl Isoleucinate Esylate, Ceteareth-20, PPG-25-Laureth-25, Sodium Dehydroacetate, Cetyl Alcohol, Hydroxyethylcellulose, Propylene Glycol, Isopropyl Alcohol, Citric Acid, Lactic Acid, Phenoxyethanol, Sorbic Acid, Undecylenic Acid, Fragrance
- MFDS Evaluation of Functional Cosmetics: N
- Precautions when using: 1. Consult a specialist if you have abnormal symptoms or side effects such as a skin rash, swelling, or itchiness during use or from exposure to direct sunlight after use. 2. Do not use on wounds or other affected areas. 3. Storage and handling instructions a) Keep out of reach of children. b) Keep away from direct sunlight. 4. In case of contact with eyes, rinse immediately. 5. Rinse thoroughly after use as it may cause discoloration or loss of hair.
- Quality Assurance Standard: Compensation for defective products is provided according to the criteria notified by the Fair Trade Commission.
Processing Time
- We process and ship orders Monday through Friday, excluding holidays.
- Most orders are processed within 1–3 business days, depending on product availability.
- Processing time does not include delivery time, which varies based on your location and the product’s shipping origin.
Shipping Coverage
We currently ship to addresses within the United States only.
Products may ship from:
- Our U.S. warehouses, or
- Our international fulfillment centers (including Korea, Japan, China, Australia, Mexico, Canada, the United Kingdom, and the EU).
Each product page clearly displays the “Ships From” location before checkout.
Shipping Methods & Estimated Delivery
| Shipping Method | Estimated Delivery | Cost |
|---|---|---|
| Free Shipping (US) | 5–10 business days | Free, available on eligible items |
| Standard Shipping (US to US by Item) | 5–10 business days | $5.95 for the first item, $3.00 each additional |
| Standard Shipping (From US Warehouse by Weight) | 3–7 business days | Starts at $5.95, increasing by $2 for every additional 4 oz (0.25 lb) up to 1 lb, then by $4 for each additional pound beyond 1 lb. |
| Extended Delivery (Ships from Overseas Warehouse) | 10–20 business days | $14.50 for the first item, $2.00 each additional |
Shipping costs vary by product weight, quantity and origin. Exact rates and delivery estimates are displayed on each product page and confirmed during checkout.
Free Shipping
We offer free standard shipping on select products or during promotional periods. Availability of free shipping will be displayed on the product page and at checkout.
Carriers
We primarily use USPS and UPS for U.S. deliveries. Items shipped from international warehouses may be handled by partner carriers depending on the country of origin.
Import Duties & Taxes
All import duties and taxes for goods imported into the United States are included in the product price. There are no hidden fees or additional charges at checkout.
Tracking & Notifications
Every order is fully trackable. You will receive a tracking number via email once your order ships. If your order ships in multiple packages, each package will have its own tracking number. If you don’t receive a shipping confirmation immediately, your order is still being processed and will arrive within the estimated timeframe shown at checkout.
You can track your shipment anytime using the Track Your Order page on our website.
Order Changes & Cancellations
If you need to modify or cancel an order, please contact our customer support team as soon as possible. Orders can only be canceled before they ship. Once shipped, cancellations are not possible, but you may request a return after the item is delivered.
Contact: support@ibspot.com
Item Not Received
If your tracking number shows “Delivered” but you haven’t received your package:
- Check with your local USPS or UPS office.
- Confirm that the shipping address provided was correct.
- If the issue remains unresolved, contact support@ibspot.com for assistance.
Damaged or Lost Parcels
If your package arrives damaged or fails to arrive, please contact us immediately. For deliveries to P.O. boxes, ibspot is not responsible for damage caused by weather, temperature, or theft.
Customer Support
For any questions about shipping, tracking, or delivery, our customer support team is here to help.
Email: support@ibspot.com
We’re always happy to help.
Please read our policy carefully before making a purchase.
We aim to ensure every customer has a smooth and transparent experience with ibspot.com.
Order Cancellation Policy
Customers may request to cancel an order before it has been shipped.
Once the package has been shipped, cancellations are no longer possible; however, you may still request a return after receiving your order.
How to Request a Cancellation
You can contact us through:
- Email: support@ibspot.com
- Contact Form: Submit a request through our Contact Us page
Please submit your cancellation request as soon as possible after placing the order to allow us to process it before shipment.
Return Policy
We accept returns for most items within 30 days of delivery for a full refund.
To be eligible for a return:
- The item must be unused, in the same condition as received, and in its original packaging.
- A tracking number must be provided to confirm the return shipment.
Non-Returnable Items
Certain products cannot be returned, including:
- Perishable goods (for example, food, flowers, newspapers, magazines)
- Intimate or sanitary goods
- Hazardous materials or flammable liquids/gases
- Gift cards
- Downloadable software
- Some health and personal care items
Partial Refunds (If Applicable)
Partial refunds may be granted in specific situations, such as:
- Books with obvious signs of use
- Opened CDs, DVDs, software, or vinyl records
- Items not in their original condition, damaged, or missing parts not due to our error
- Items returned more than 30 days after delivery
How to Return an Item
To initiate a return, please contact us at support@ibspot.com with your order number and details about the product you wish to return.
Our team will provide you with return instructions and a prepaid return label.
Shipping Cost for Returns
Please contact us before returning any item.
We will provide a free return shipping label.
If a return is sent back without prior contact or without our provided label, we cannot be held responsible for return shipping costs.
For items valued over $75, we recommend using a trackable shipping service or purchasing shipping insurance.
We cannot guarantee that we will receive your returned item if shipped independently.
Refund Processing
Once your return is received and inspected:
- In-store returns are refunded to the original form of payment or issued as a gift card.
- Mail-in returns using our prepaid label are refunded to the original payment method within 3–5 business days after we receive your return.
Please allow:
- 5–7 business days for the return to reach our Returns Center.
- An additional 3–10 business days for your bank to post the refund to your account.
Damages, Issues & Claims
Please inspect your order immediately upon receipt.
If you receive a defective, damaged, or incorrect item, contact us right away at support@ibspot.com.
We’ll evaluate the issue promptly and make it right.
Product Claims
Before purchasing, please review product details carefully.
If there is a problem with your order upon arrival, visit our Support Center or contact us directly to arrange return shipping or replacement.
Exchanges
We do not process direct exchanges.
The fastest way to get what you need is to return the original item and place a new order once your return is accepted.
Return Address
IBSPOT Return Center
15 Sawmill Ln
Dover Plains, NY 12522
United States
Customer Support
Our support team is available 24/7 to assist with cancellations, returns, or general inquiries.
Email: support@ibspot.com
Contact Form: Contact Us page
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