POND'S New Spa Lip & Eye Makeup Remover 120mL - POND'S New Spa Lip & Eye Makeu
POND'S New Spa Lip & Eye Makeup Remover 120mL - POND'S New Spa Lip & Eye Makeu
Why we love it
The POND’S Clear Face Spa Lip and Eye Makeup Remover is a dedicated remover for even the thickest of makeup. POND’S is recommended for its flawless and thorough cleansing. As Olive Young’s best-selling lip and eye remover for 2020 and 2021, no one has only used it once. Thanks to the constant love for POND’S, it was selected for the 2021 Hall of Fame, surpassing the achievement of being a five-year best seller for the lip/eye remover in the 2016 to 2020 Hwahae beauty awards. It is a product with confidence in skills and product quality rather than advertising, and has exceeded 1 million bottles sold in 2021 alone. POND’S will always be your final choice for its flawless and thorough cleansing. It is the original double layer cleanser. Each makeup has a different method of cleansing, but you can gently erase tired eyes and lips from heavy makeup. Say goodbye to hazy or stinging eyes, POND’S specializes in cleansing and is number one for a reason. Since it won first place at the Hwahae Beauty Awards for 5 consecutive years, you can trust POND’S Lip & Eye Remover and its smoothness. Influencer reviews of this product are ongoing and show high satisfaction, with blogger Darang saying that they often used it often so it had to be put in a large container, blogger Hong Cha saying they almost gave up makeup but this product removed all of it and helped them immensely, Instagrammer @merryzzy saying that the cleansing was so good that they kept using it, and Instagrammer @yeon5853 saying that they finally settled with POND’S Lip & Eye Remover after trying product after product. It is a global cosmetic brand that has been proven with a history of researching beauty suitable for various skin types. The Clear Spa Lip and Eye Remover is made by POND’S, an expert in cleansing, and you will never use any other item after trying this out.
Featured ingredients
POND’S Bio Spa Complex is a proprietary ingredient of POND’S, which helps with moisture-infused cleansing through complex of major mineral ingredients and earth-derived ingredients (grape seed extract, camellia sinensis extract), and is composed of ingredients to give excellent mineral effects by increasing skin absorption and affinity. Pinus Sylvestris bud extract helps with cleansing, and makes it mild and refreshing. The double layer structure of moisture and oil allows you to clean and remove even thick layers of makeup.
How to use
Shake well to mix the separated layers, douse a cotton pad with an appropriate amount, and gently and lightly press around the eyes and lips. Use POND’S Clear Face Spa Cleansing Cream and Facial Foam afterwards for an enhanced effect.
More Info
| Brand: | POND'S |
|---|---|
| Isin: | IFICX9ABGYHC |
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Fast Shipping
One week domestic shipping. Global delivery to the US in 2 weeks.
Why we love it
The POND’S Clear Face Spa Lip and Eye Makeup Remover is a dedicated remover for even the thickest of makeup. POND’S is recommended for its flawless and thorough cleansing. As Olive Young’s best-selling lip and eye remover for 2020 and 2021, no one has only used it once. Thanks to the constant love for POND’S, it was selected for the 2021 Hall of Fame, surpassing the achievement of being a five-year best seller for the lip/eye remover in the 2016 to 2020 Hwahae beauty awards. It is a product with confidence in skills and product quality rather than advertising, and has exceeded 1 million bottles sold in 2021 alone. POND’S will always be your final choice for its flawless and thorough cleansing. It is the original double layer cleanser. Each makeup has a different method of cleansing, but you can gently erase tired eyes and lips from heavy makeup. Say goodbye to hazy or stinging eyes, POND’S specializes in cleansing and is number one for a reason. Since it won first place at the Hwahae Beauty Awards for 5 consecutive years, you can trust POND’S Lip & Eye Remover and its smoothness. Influencer reviews of this product are ongoing and show high satisfaction, with blogger Darang saying that they often used it often so it had to be put in a large container, blogger Hong Cha saying they almost gave up makeup but this product removed all of it and helped them immensely, Instagrammer @merryzzy saying that the cleansing was so good that they kept using it, and Instagrammer @yeon5853 saying that they finally settled with POND’S Lip & Eye Remover after trying product after product. It is a global cosmetic brand that has been proven with a history of researching beauty suitable for various skin types. The Clear Spa Lip and Eye Remover is made by POND’S, an expert in cleansing, and you will never use any other item after trying this out.
Featured ingredients
POND’S Bio Spa Complex is a proprietary ingredient of POND’S, which helps with moisture-infused cleansing through complex of major mineral ingredients and earth-derived ingredients (grape seed extract, camellia sinensis extract), and is composed of ingredients to give excellent mineral effects by increasing skin absorption and affinity. Pinus Sylvestris bud extract helps with cleansing, and makes it mild and refreshing. The double layer structure of moisture and oil allows you to clean and remove even thick layers of makeup.
How to use
Shake well to mix the separated layers, douse a cotton pad with an appropriate amount, and gently and lightly press around the eyes and lips. Use POND’S Clear Face Spa Cleansing Cream and Facial Foam afterwards for an enhanced effect.
More Info

- Content volume or weight: ■ 120ml
- Ideal for: ■ A double-layered makeup remover for eyes and lips
- Expiration date (or expiration date after opening): ■ Separately marked on the product
- How to Use: ■ Shake well before use to mix up the separated layers and soak a cotton pad with the formula. Wipe out your eyes and lips with a gentle force to remove the makeup.
- Cosmetics manufacturers, cosmetics responsible distributors, and customized cosmetics sellers: ■ Manufacturer: LCC Co., Ltd. Manufacturer: Unilever Korea Co., Ltd.
- Country of Manufacture: ■ Korea
- Ingredients: ■ Water, Cyclopentasiloxane, Isohexadecane, Isododecane, Hexylene Glycol, Sodium Chloride, Disodium EDTA, Poloxamer 184, Phenoxyethanol, Sodium Citrate, Benzyl Alcohol, Benzalkonium Chloride, Citric Acid, Pinus Sylvestris Bud Extract, Dipotassium Glycyrrhizate, Saccharomyces/Zinc Ferment, Saccharomyces/Magnesium Ferment, Vitis Vinifera (Grape) Seed Extract, Camellia Sinensis Leaf Extract, Quinizarine Green SS
- MFDS Evaluation of Functional Cosmetics: N
- Precautions when using: ■ Separately marked on the product
- Quality Assurance Standard: ■ For a defective product, it is subject to exchange and compensation in accordance with the Consumer Dispute Settlement Standards announced by the Fair Trade Commission.
Processing Time
- We process and ship orders Monday through Friday, excluding holidays.
- Most orders are processed within 1–3 business days, depending on product availability.
- Processing time does not include delivery time, which varies based on your location and the product’s shipping origin.
Shipping Coverage
We currently ship to addresses within the United States only.
Products may ship from:
- Our U.S. warehouses, or
- Our international fulfillment centers (including Korea, Japan, China, Australia, Mexico, Canada, the United Kingdom, and the EU).
Each product page clearly displays the “Ships From” location before checkout.
Shipping Methods & Estimated Delivery
| Shipping Method | Estimated Delivery | Cost |
|---|---|---|
| Free Shipping (US) | 5–10 business days | Free, available on eligible items |
| Standard Shipping (US to US by Item) | 5–10 business days | $6.50 for the first item, $2.00 each additional |
| Standard Shipping (From US Warehouse by Weight) | 3–7 business days | Starts at $6.50, increasing by $2 for every additional 4 oz (0.25 lb) up to 1 lb, then by $4 for each additional pound beyond 1 lb. |
| Extended Delivery (Ships from Overseas Warehouse) | 10–20 business days | $14.50 for the first item, $2.00 each additional |
Shipping costs vary by product weight, quantity and origin. Exact rates and delivery estimates are displayed on each product page and confirmed during checkout.
Free Shipping
We offer free standard shipping on select products or during promotional periods. Availability of free shipping will be displayed on the product page and at checkout.
Carriers
We primarily use USPS and UPS for U.S. deliveries. Items shipped from international warehouses may be handled by partner carriers depending on the country of origin.
Import Duties & Taxes
All import duties and taxes for goods imported into the United States are included in the product price. There are no hidden fees or additional charges at checkout.
Tracking & Notifications
Every order is fully trackable. You will receive a tracking number via email once your order ships. If your order ships in multiple packages, each package will have its own tracking number. If you don’t receive a shipping confirmation immediately, your order is still being processed and will arrive within the estimated timeframe shown at checkout.
You can track your shipment anytime using the Track Your Order page on our website.
Order Changes & Cancellations
If you need to modify or cancel an order, please contact our customer support team as soon as possible. Orders can only be canceled before they ship. Once shipped, cancellations are not possible, but you may request a return after the item is delivered.
Contact: support@ibspot.com
Item Not Received
If your tracking number shows “Delivered” but you haven’t received your package:
- Check with your local USPS or UPS office.
- Confirm that the shipping address provided was correct.
- If the issue remains unresolved, contact support@ibspot.com for assistance.
Damaged or Lost Parcels
If your package arrives damaged or fails to arrive, please contact us immediately. For deliveries to P.O. boxes, ibspot is not responsible for damage caused by weather, temperature, or theft.
Customer Support
For any questions about shipping, tracking, or delivery, our customer support team is here to help.
Email: support@ibspot.com
We’re always happy to help.
Please read our policy carefully before making a purchase.
We aim to ensure every customer has a smooth and transparent experience with ibspot.com.
Order Cancellation Policy
Customers may request to cancel an order before it has been shipped.
Once the package has been shipped, cancellations are no longer possible; however, you may still request a return after receiving your order.
How to Request a Cancellation
You can contact us through:
- Email: support@ibspot.com
- Contact Form: Submit a request through our Contact Us page
Please submit your cancellation request as soon as possible after placing the order to allow us to process it before shipment.
Return Policy
We accept returns for most items within 30 days of delivery for a full refund.
To be eligible for a return:
- The item must be unused, in the same condition as received, and in its original packaging.
- A tracking number must be provided to confirm the return shipment.
Non-Returnable Items
Certain products cannot be returned, including:
- Perishable goods (for example, food, flowers, newspapers, magazines)
- Intimate or sanitary goods
- Hazardous materials or flammable liquids/gases
- Gift cards
- Downloadable software
- Some health and personal care items
Partial Refunds (If Applicable)
Partial refunds may be granted in specific situations, such as:
- Books with obvious signs of use
- Opened CDs, DVDs, software, or vinyl records
- Items not in their original condition, damaged, or missing parts not due to our error
- Items returned more than 30 days after delivery
How to Return an Item
To initiate a return, please contact us at support@ibspot.com with your order number and details about the product you wish to return.
Our team will provide you with return instructions and a prepaid return label.
Shipping Cost for Returns
Please contact us before returning any item.
We will provide a free return shipping label.
If a return is sent back without prior contact or without our provided label, we cannot be held responsible for return shipping costs.
For items valued over $75, we recommend using a trackable shipping service or purchasing shipping insurance.
We cannot guarantee that we will receive your returned item if shipped independently.
Refund Processing
Once your return is received and inspected:
- In-store returns are refunded to the original form of payment or issued as a gift card.
- Mail-in returns using our prepaid label are refunded to the original payment method within 3–5 business days after we receive your return.
Please allow:
- 5–7 business days for the return to reach our Returns Center.
- An additional 3–10 business days for your bank to post the refund to your account.
Damages, Issues & Claims
Please inspect your order immediately upon receipt.
If you receive a defective, damaged, or incorrect item, contact us right away at support@ibspot.com.
We’ll evaluate the issue promptly and make it right.
Product Claims
Before purchasing, please review product details carefully.
If there is a problem with your order upon arrival, visit our Support Center or contact us directly to arrange return shipping or replacement.
Exchanges
We do not process direct exchanges.
The fastest way to get what you need is to return the original item and place a new order once your return is accepted.
Return Address
IBSPOT Return Center
15 Sawmill Ln
Dover Plains, NY 12522
United States
Customer Support
Our support team is available 24/7 to assist with cancellations, returns, or general inquiries.
Email: support@ibspot.com
Contact Form: Contact Us page
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