Pello Multi-use Luxe Baby-Toddler Floor Pillow/Play Mat/Lounger (Sadie/Light Pink)
Pello Multi-use Luxe Baby-Toddler Floor Pillow/Play Mat/Lounger (Sadie/Light Pink)
Pello Multi-use Luxe Baby-Toddler Floor Pillow/Play Mat/Lounger (Sadie/Light Pink)
- MAKES THE PERFECT GIFT - Instead of picking out yet another onesie they will outgrow in months, be remembered with a truly unique gift that will last for years on end and likely become one of baby and moms most cherished items. MORE THAN JUST A PILLOW, Pello serves as a floor pillow, play mat and security blanket that stays with a child as they grow. Available in multiple beautiful fabrics, this luxurious item is one that will always be remembered.
- HAVE IT FOR LIFE: Your Pello will grow right along with your baby, becoming the one item they never want to give up. In infancy, the soft center cuddles your baby, creating a permanent bond of feeling safe and secure. As they grow, their Pello becomes the perfect counterpart for practicing sitting, tummy time, as an obstacle course when crawling and endless wonders for pretend play. Older still, kids remain attached to their Pello and use it as a pillow while watching TV, reading and more.
- COMPLETELY PORTABLE AND EASY TO CARRY HANDS FREE: Perfect for moms on the go, your Pello is completely portable and can be enjoyed anywhere and used on any surface – including sand! So much more practical to tote around as you move through the house or head out to visit others, your Pello features two sturdy handles and folds like a taco so you can just grab and go.
- WASHABLE AND DURABLE KID-FRIENDLY FABRICS: No germs here! Your Pello is durable and completely washable! Made from 100% cotton and luxe brushed poly, Pello fabrics are baby and kid friendly and are hand selected by our design team to be both fashionable and functional. The filler is 100% hypo allergenic and flame retardant polyester, meaning your Pello will maintain its excellence through untold accidents and launderings and your baby will always have a clean surface to snuggle into.
- PATENTED & MADE IN USA: Proudly designed and manufactured in the USA, Pello includes 2 US patents making this the only product of its kind on the market. Pello features a 6.5" square peek-a-boo pocket, padded, 9.5" handles, and loops on the sides designed to easily attach and keep track of your babies favorite toys. Pello dimension are a 34" circumference with 7" height on the raised sides.
| Brand: | Pello |
|---|---|
| Color: | Sadie/Light Pink |
| Manufacturer: | Pello |
| Part Number: | S6ZD76Z |
| Material Type: | fabric |
| Product Dimensions: | 34.0 x 34.0 x 7.0 inches; 7.1 pounds |
| Isin: | IT0MVRXEHPXS |
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Color: **Sadie/Light Pink**
Pello is that truly unique product everyone will ask you about. Beautifully designed with large loop handles for hands free carrying along with 100% cotton and luxe brushed poly fabrics, Pello provides a completely portable lounging surface for your baby to snuggle into no matter where you happen to be. Unlike pillows, playmats, bouncers, blankets or other loungers; Pello is incredibly versatile and stays with your baby from the time they are born through countless milestones in their life. As a newborn, your baby bonds with his/her Pello as they cuddle into the soft cozy center and are buffeted by plush raised sides. This wonderfully inviting shape conforms to their bodies, keeping them comfortable and secure. That means far less fidgeting and distress for baby … along with far less distraction and worry for mom and dad. As your baby learns to sit up, their head is protected by Pello’s soft raised sides no matter which way they topple. As they crawl, their Pello proves a wonderful obstacle to overcome and a welcomed place to collapse into. Throughout these stages, pushing into the soft surface of the Pello enhances muscle engagement and speeds muscle development. Enter pretend play! Pello’s square peek-a-boo pocket, loops on the sides for attaching favorite toys and simply all the things you can do with a donut shaped object leads to endless reaches of your child’s imagination. This isn’t just a pillow for them. Even at school age, kids are often seen using their Pello as a back rest, leg rest or pillow when they are looking to relax. All Pello products are washable and made of 100% cotton and luxe brushed poly. This fabric combination contributes to the exceptional quality of the Pello products. Our fabrics are baby and child friendly yet fashionable and functional. We use 100% polyester fibers (non-allergenic and chemical free) to stuff Pello products.
Pello is that truly unique product everyone will ask you about. Beautifully designed with large loop handles for hands free carrying along with 100% cotton and luxe brushed poly fabrics, Pello provides a completely portable lounging surface for your baby to snuggle into no matter where you happen to be. Unlike pillows, playmats, bouncers, blankets or other loungers; Pello is incredibly versatile and stays with your baby from the time they are born through countless milestones in their life. As a newborn, your baby bonds with his/her Pello as they cuddle into the soft cozy center and are buffeted by plush raised sides. This wonderfully inviting shape conforms to their bodies, keeping them comfortable and secure. That means far less fidgeting and distress for baby … along with far less distraction and worry for mom and dad. As your baby learns to sit up, their head is protected by Pello’s soft raised sides no matter which way they topple. As they crawl, their Pello proves a wonderful obstacle to overcome and a welcomed place to collapse into. Throughout these stages, pushing into the soft surface of the Pello enhances muscle engagement and speeds muscle development. Enter pretend play! Pello’s square peek-a-boo pocket, loops on the sides for attaching favorite toys and simply all the things you can do with a donut shaped object leads to endless reaches of your child’s imagination. This isn’t just a pillow for them. Even at school age, kids are often seen using their Pello as a back rest, leg rest or pillow when they are looking to relax. All Pello products are washable and made of 100% cotton and luxe brushed poly. This fabric combination contributes to the exceptional quality of the Pello products. Our fabrics are baby and child friendly yet fashionable and functional. We use 100% polyester fibers (non-allergenic and chemical free) to stuff Pello products.
Processing Time
- We process and ship orders Monday through Friday, excluding holidays.
- Most orders are processed within 1–3 business days, depending on product availability.
- Processing time does not include delivery time, which varies based on your location and the product’s shipping origin.
Shipping Coverage
We currently ship to addresses within the United States only.
Products may ship from:
- Our U.S. warehouses, or
- Our international fulfillment centers (including Korea, Japan, China, Australia, Mexico, Canada, the United Kingdom, and the EU).
Each product page clearly displays the “Ships From” location before checkout.
Shipping Methods & Estimated Delivery
| Shipping Method | Estimated Delivery | Cost |
|---|---|---|
| Free Shipping (US) | 5–10 business days | Free, available on eligible items |
| Standard Shipping (US to US by Item) | 5–10 business days | $6.50 for the first item, $2.00 each additional |
| Standard Shipping (From US Warehouse by Weight) | 3–7 business days | Starts at $6.50, increasing by $2 for every additional 4 oz (0.25 lb) up to 1 lb, then by $4 for each additional pound beyond 1 lb. |
| Extended Delivery (Ships from Overseas Warehouse) | 10–20 business days | $14.50 for the first item, $2.00 each additional |
Shipping costs vary by product weight, quantity and origin. Exact rates and delivery estimates are displayed on each product page and confirmed during checkout.
Free Shipping
We offer free standard shipping on select products or during promotional periods. Availability of free shipping will be displayed on the product page and at checkout.
Carriers
We primarily use USPS and UPS for U.S. deliveries. Items shipped from international warehouses may be handled by partner carriers depending on the country of origin.
Import Duties & Taxes
All import duties and taxes for goods imported into the United States are included in the product price. There are no hidden fees or additional charges at checkout.
Tracking & Notifications
Every order is fully trackable. You will receive a tracking number via email once your order ships. If your order ships in multiple packages, each package will have its own tracking number. If you don’t receive a shipping confirmation immediately, your order is still being processed and will arrive within the estimated timeframe shown at checkout.
You can track your shipment anytime using the Track Your Order page on our website.
Order Changes & Cancellations
If you need to modify or cancel an order, please contact our customer support team as soon as possible. Orders can only be canceled before they ship. Once shipped, cancellations are not possible, but you may request a return after the item is delivered.
Contact: support@ibspot.com
Item Not Received
If your tracking number shows “Delivered” but you haven’t received your package:
- Check with your local USPS or UPS office.
- Confirm that the shipping address provided was correct.
- If the issue remains unresolved, contact support@ibspot.com for assistance.
Damaged or Lost Parcels
If your package arrives damaged or fails to arrive, please contact us immediately. For deliveries to P.O. boxes, ibspot is not responsible for damage caused by weather, temperature, or theft.
Customer Support
For any questions about shipping, tracking, or delivery, our customer support team is here to help.
Email: support@ibspot.com
We’re always happy to help.
Please read our policy carefully before making a purchase.
We aim to ensure every customer has a smooth and transparent experience with ibspot.com.
Order Cancellation Policy
Customers may request to cancel an order before it has been shipped.
Once the package has been shipped, cancellations are no longer possible; however, you may still request a return after receiving your order.
How to Request a Cancellation
You can contact us through:
- Email: support@ibspot.com
- Contact Form: Submit a request through our Contact Us page
Please submit your cancellation request as soon as possible after placing the order to allow us to process it before shipment.
Return Policy
We accept returns for most items within 30 days of delivery for a full refund.
To be eligible for a return:
- The item must be unused, in the same condition as received, and in its original packaging.
- A tracking number must be provided to confirm the return shipment.
Non-Returnable Items
Certain products cannot be returned, including:
- Perishable goods (for example, food, flowers, newspapers, magazines)
- Intimate or sanitary goods
- Hazardous materials or flammable liquids/gases
- Gift cards
- Downloadable software
- Some health and personal care items
Partial Refunds (If Applicable)
Partial refunds may be granted in specific situations, such as:
- Books with obvious signs of use
- Opened CDs, DVDs, software, or vinyl records
- Items not in their original condition, damaged, or missing parts not due to our error
- Items returned more than 30 days after delivery
How to Return an Item
To initiate a return, please contact us at support@ibspot.com with your order number and details about the product you wish to return.
Our team will provide you with return instructions and a prepaid return label.
Shipping Cost for Returns
Please contact us before returning any item.
We will provide a free return shipping label.
If a return is sent back without prior contact or without our provided label, we cannot be held responsible for return shipping costs.
For items valued over $75, we recommend using a trackable shipping service or purchasing shipping insurance.
We cannot guarantee that we will receive your returned item if shipped independently.
Refund Processing
Once your return is received and inspected:
- In-store returns are refunded to the original form of payment or issued as a gift card.
- Mail-in returns using our prepaid label are refunded to the original payment method within 3–5 business days after we receive your return.
Please allow:
- 5–7 business days for the return to reach our Returns Center.
- An additional 3–10 business days for your bank to post the refund to your account.
Damages, Issues & Claims
Please inspect your order immediately upon receipt.
If you receive a defective, damaged, or incorrect item, contact us right away at support@ibspot.com.
We’ll evaluate the issue promptly and make it right.
Product Claims
Before purchasing, please review product details carefully.
If there is a problem with your order upon arrival, visit our Support Center or contact us directly to arrange return shipping or replacement.
Exchanges
We do not process direct exchanges.
The fastest way to get what you need is to return the original item and place a new order once your return is accepted.
Return Address
IBSPOT Return Center
15 Sawmill Ln
Dover Plains, NY 12522
United States
Customer Support
Our support team is available 24/7 to assist with cancellations, returns, or general inquiries.
Email: support@ibspot.com
Contact Form: Contact Us page
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