OUAI Bond Repair Balm - Hair Repair Treatment for Damaged Hair, Split Ends + Breakage - 3 Minute In-Shower Bond Builder for Colour-Treated Hair - Melrose Place Scent - 142ml
$112.76
- $11.99 shipping from United Kingdom View details
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- REPAIRS DAMAGE IN 3 MINUTES - Gotta repair your strands real fast? BRB. OUAI Bond Repair Balm is the quick-fix hair treatment that helps reverse the look of damage in just 3 minutes. This in-shower bond repair treatment is designed for dry, damaged, overworked hair and helps strengthen strands affected by heat styling, colour-treating, breakage and split ends. Perfect for all hair types that need a faster OUAI back to soft, healthy-looking hair without a complicated routine.
- FOR DAMAGED, DRY + COLOUR-TREATED HAIR - Whether your hair is fried from hot tools, thirsty from bleach, or just acting knotty, this repair balm is here to have it your OUAI. Made for damaged hair, all hair types and colour-treated hair, it helps support smoother, stronger-feeling strands while improving softness and manageability. Use this bond builder hair treatment when your hair needs extra care, less breakage and a little more main-character energy in the shower.
- HEALTHIER-FEELING HAIR AFTER ONE USE - This nourishing hair repair mask helps leave hair feeling healthier, softer and silkier from the very first use. In a consumer perception study of 106 participants, 90% said their hair feels healthier after first use. The lightweight yet deeply conditioning formula gives you the kind of smooth, shiny finish that feels expensive without weighing hair down, so you can step out of the shower and get on your OUAI with confidence.
- MELROSE PLACE SCENT, THE OUAI - Repair your hair and smell like a one-OUAI ticket to L.A. while you’re at it. Bond Repair Balm is infused with OUAI’s Melrose Place fragrance, a velvety-rich rose scent blended with bergamot, lychee, white musk, champagne, amber, sandalwood, cedarwood, peony, freesia and jasmine. It’s the kind of luxury hair care scent that lingers just enough to make every wash day feel less like a chore and more like a full-on OUAI-cation.
- EASY TO USE, HARD NOT TO LOVE - Shampoo first, rinse thoroughly, then skip conditioner because this repair treatment understood the assignment. Take one pump, work it through your hands, apply from the eyeline down and leave on for 3 minutes before rinsing. That’s it. A simple in-shower hair repair routine for anyone searching for a bond repair balm, split end treatment, damaged hair mask, smoothing treatment or strengthening hair product that works fast and fits real life.
- Free 30-Day Returns
- Full Refund for Damaged or Incorrect Items
- Guaranteed Delivery or Money Back
- Secure Checkout & Fast Support
- REPAIRS DAMAGE IN 3 MINUTES - Gotta repair your strands real fast? BRB. OUAI Bond Repair Balm is the quick-fix hair treatment that helps reverse the look of damage in just 3 minutes. This in-shower bond repair treatment is designed for dry, damaged, overworked hair and helps strengthen strands affected by heat styling, colour-treating, breakage and split ends. Perfect for all hair types that need a faster OUAI back to soft, healthy-looking hair without a complicated routine.
- FOR DAMAGED, DRY + COLOUR-TREATED HAIR - Whether your hair is fried from hot tools, thirsty from bleach, or just acting knotty, this repair balm is here to have it your OUAI. Made for damaged hair, all hair types and colour-treated hair, it helps support smoother, stronger-feeling strands while improving softness and manageability. Use this bond builder hair treatment when your hair needs extra care, less breakage and a little more main-character energy in the shower.
- HEALTHIER-FEELING HAIR AFTER ONE USE - This nourishing hair repair mask helps leave hair feeling healthier, softer and silkier from the very first use. In a consumer perception study of 106 participants, 90% said their hair feels healthier after first use. The lightweight yet deeply conditioning formula gives you the kind of smooth, shiny finish that feels expensive without weighing hair down, so you can step out of the shower and get on your OUAI with confidence.
- MELROSE PLACE SCENT, THE OUAI - Repair your hair and smell like a one-OUAI ticket to L.A. while you’re at it. Bond Repair Balm is infused with OUAI’s Melrose Place fragrance, a velvety-rich rose scent blended with bergamot, lychee, white musk, champagne, amber, sandalwood, cedarwood, peony, freesia and jasmine. It’s the kind of luxury hair care scent that lingers just enough to make every wash day feel less like a chore and more like a full-on OUAI-cation.
- EASY TO USE, HARD NOT TO LOVE - Shampoo first, rinse thoroughly, then skip conditioner because this repair treatment understood the assignment. Take one pump, work it through your hands, apply from the eyeline down and leave on for 3 minutes before rinsing. That’s it. A simple in-shower hair repair routine for anyone searching for a bond repair balm, split end treatment, damaged hair mask, smoothing treatment or strengthening hair product that works fast and fits real life.
Meet OUAI Bond Repair Balm, the in-shower hair repair treatment that helps get damaged strands back on their OUAI. If your hair has been through it - heat styling, color appointments, breakage, split ends, brushing battles, or just one too many “I can skip heat protectant” moments — this is your fast track to healthier-looking hair.
What it does
Bond Repair Balm helps reverse the look of damage in just 3 minutes. Use it after shampooing to help strengthen and repair broken bonds while leaving hair softer, smoother and easier to manage. It’s made for damaged hair, all hair types and color-treated hair, so whether your strands are curly, straight, fine, thick, bleached or over-processed, this balm is ready to do the heavy lifting while you do literally anything else in the shower.
Why you’ll love it
This lightweight nourishing repair balm gives the kind of silky feel that makes finger-combing in the shower feel easy. In a consumer perception study of 106 participants, 90% said their hair feels healthier after first use. That's: less roughness, more softness, more shine, and way fewer bad hair day vibes.
How to use
Shampoo and rinse thoroughly. Skip conditioner. Take one pump of Bond Repair Balm, rub it between your hands, then apply to hair. Leave on for 3 minutes, rinse out and style as usual. It’s quick, easy and very much giving low-effort, high-reward.
The scent: Melrose Place
Because OUAI doesn’t believe in boring wash days, Bond Repair Balm is scented with Melrose Place — a velvety-rich rose fragrance layered with champagne, pink peppercorn, berry, lychee, peony, freesia, jasmine, bergamot, amber, sandalwood, cedarwood and white musk. Basically, it’s your one-OUAI ticket to L.A. from the comfort of your shower.
Repair fast. Smell expensive. Have it your OUAI.
Processing Time
- We process and ship orders Monday through Friday, excluding holidays.
- Most orders are processed within 1–3 business days, depending on product availability.
- Processing time does not include delivery time, which varies based on your location and the product’s shipping origin.
Shipping Coverage
We currently ship to addresses within the United States only.
Products may ship from:
- Our U.S. warehouses, or
- Our international fulfillment centers (including Korea, Japan, China, Australia, Mexico, Canada, the United Kingdom, and the EU).
Each product page clearly displays the “Ships From” location before checkout.
Shipping Methods & Estimated Delivery
| Shipping Method | Estimated Delivery | Cost |
|---|---|---|
| Free Shipping (US) | 5–10 business days | Free, available on eligible items |
| Standard Shipping (US to US by Item) | 5–10 business days | $5.95 for the first item, $3.00 each additional |
| Standard Shipping (From US Warehouse by Weight) | 3–7 business days | Starts at $5.95, increasing by $2 for every additional 4 oz (0.25 lb) up to 1 lb, then by $4 for each additional pound beyond 1 lb. |
| Extended Delivery (Ships from Overseas Warehouse) | 10–20 business days | $14.99 for the first item, $2.00 each additional |
Shipping costs vary by product weight, quantity and origin. Exact rates and delivery estimates are displayed on each product page and confirmed during checkout.
Free Shipping
We offer free standard shipping on select products or during promotional periods. Availability of free shipping will be displayed on the product page and at checkout.
Carriers
We primarily use USPS and UPS for U.S. deliveries. Items shipped from international warehouses may be handled by partner carriers depending on the country of origin.
Import Duties & Taxes
All import duties and taxes for goods imported into the United States are included in the product price. There are no hidden fees or additional charges at checkout.
Tracking & Notifications
Every order is fully trackable. You will receive a tracking number via email once your order ships. If your order ships in multiple packages, each package will have its own tracking number. If you don’t receive a shipping confirmation immediately, your order is still being processed and will arrive within the estimated timeframe shown at checkout.
You can track your shipment anytime using the Track Your Order page on our website.
Order Changes & Cancellations
If you need to modify or cancel an order, please contact our customer support team as soon as possible. Orders can only be canceled before they ship. Once shipped, cancellations are not possible, but you may request a return after the item is delivered.
Contact: support@ibspot.com
Item Not Received
If your tracking number shows “Delivered” but you haven’t received your package:
- Check with your local USPS or UPS office.
- Confirm that the shipping address provided was correct.
- If the issue remains unresolved, contact support@ibspot.com for assistance.
Damaged or Lost Parcels
If your package arrives damaged or fails to arrive, please contact us immediately. For deliveries to P.O. boxes, ibspot is not responsible for damage caused by weather, temperature, or theft.
Customer Support
For any questions about shipping, tracking, or delivery, our customer support team is here to help.
Email: support@ibspot.com
We’re always happy to help.
Please read our policy carefully before making a purchase.
We aim to ensure every customer has a smooth and transparent experience with ibspot.com.
Order Cancellation Policy
Customers may request to cancel an order before it has been shipped.
Once the package has been shipped, cancellations are no longer possible; however, you may still request a return after receiving your order.
How to Request a Cancellation
You can contact us through:
- Email: support@ibspot.com
- Contact Form: Submit a request through our Contact Us page
Please submit your cancellation request as soon as possible after placing the order to allow us to process it before shipment.
Return Policy
We accept returns for most items within 30 days of delivery for a full refund.
To be eligible for a return:
- The item must be unused, in the same condition as received, and in its original packaging.
- A tracking number must be provided to confirm the return shipment.
Non-Returnable Items
Certain products cannot be returned, including:
- Perishable goods (for example, food, flowers, newspapers, magazines)
- Intimate or sanitary goods
- Hazardous materials or flammable liquids/gases
- Gift cards
- Downloadable software
- Some health and personal care items
Partial Refunds (If Applicable)
Partial refunds may be granted in specific situations, such as:
- Books with obvious signs of use
- Opened CDs, DVDs, software, or vinyl records
- Items not in their original condition, damaged, or missing parts not due to our error
- Items returned more than 30 days after delivery
How to Return an Item
To initiate a return, please contact us at support@ibspot.com with your order number and details about the product you wish to return.
Our team will provide you with return instructions and a prepaid return label.
Shipping Cost for Returns
Please contact us before returning any item.
We may provide a return shipping label for your return. If the return is due to our error, such as receiving the wrong item, a damaged item, or a defective product, we will cover the return shipping cost.
If the return is due to the customer’s reason, such as ordering the wrong item, changing your mind, or no longer needing the item, the original shipping fee and the return label fee will be deducted from your refund amount.
If a return is sent back without prior contact or without using our provided label, we cannot be held responsible for any return shipping costs or delivery issues.
For items valued over $75, we recommend using a trackable shipping service or purchasing shipping insurance.
We cannot guarantee that we will receive your returned item if shipped independently.
Refund Processing
Once your return is received and inspected:
- In-store returns are refunded to the original form of payment or issued as a gift card.
- Mail-in returns using our prepaid label are refunded to the original payment method within 3–5 business days after we receive your return.
Please allow:
- 5–7 business days for the return to reach our Returns Center.
- An additional 3–10 business days for your bank to post the refund to your account.
Damages, Issues & Claims
Please inspect your order immediately upon receipt.
If you receive a defective, damaged, or incorrect item, contact us right away at support@ibspot.com.
We’ll evaluate the issue promptly and make it right.
Product Claims
Before purchasing, please review product details carefully.
If there is a problem with your order upon arrival, visit our Support Center or contact us directly to arrange return shipping or replacement.
Exchanges
We do not process direct exchanges.
The fastest way to get what you need is to return the original item and place a new order once your return is accepted.
Return Address
IBSPOT Return Center
15 Sawmill Ln
Dover Plains, NY 12522
United States
Customer Support
Our support team is available 24/7 to assist with cancellations, returns, or general inquiries.
Email: support@ibspot.com
Contact Form: Contact Us page
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