OBDPROG Toyota Prius Car Engine Fault Erase Code Scanner OBD2 DTC Tool MT10 NEW UPDATE
OBDPROG Toyota Prius Car Engine Fault Erase Code Scanner OBD2 DTC Tool MT10 NEW UPDATE
OBDPROG Toyota Prius Car Engine Fault Erase Code Scanner OBD2 DTC Tool MT10 NEW UPDATE
Product Overview
OBDPROG MT100 Automotive OBD2 OBDII Scanner Check Engine Light Diagnostic Tool
1)the cheapest price, better features;
2)OBD2 full functions;
3)fast delivery,shipping from USA;
4)2-6 days FAST & FREE Delivery in the USA by USPS Fast Class Mail~
5)100% Original and Brand New.BUY with Confidence!!!
OBDPROG MT100 OBDII Code Reader
Top reasons to get MT100 :
1. MT100 provides full OBDII/EOBD diagnostic functions,
2. Multi-language,colorful screen display data,and so on.
3. It works for almost all 12V 16PIN OBDII car after 1998 year. Meets 9kinds of protocols such as ISO9141-2, ISO14230-4, SAEJ1850, and ISO15765-4.
OBDPROG MT100 can help you solve these problems easily
The OBDPROG MT100 OBDII/EOBD Scanner supports all 10 OBDII test modes on all OBDII compliant vehicles to enable technicians to accurately diagnose even the toughest problems.Sophisticated yet easy-to-use ,this ergonomic scan tool makes your vehicle service experience much more pleasant!
What can MT100 OBD2 Scanner do ?
1.Turn Off ''Check Engine'' Light
Parts cause your check engine light on include:
(1). Gas Cap
(2). Oxygen Sensor
(3). Air Fuel Ratio Sensor
(4). Mass Air Flow Sensor
(5). Ignition Coils
(6). Spark Plug Wires
(7). Spark Plugs
(8). Thermostat
(9). EGR Valve
(10). Evaporatative Emission Canister Purge Valve(EVAP)
(11). Catalytic Converter.
1.Turn Off ''Check Engine'' Light
Parts cause your check engine light on include:
(1). Gas Cap
(2). Oxygen Sensor
(3). Air Fuel Ratio Sensor
(4). Mass Air Flow Sensor
(5). Ignition Coils
(6). Spark Plug Wires
(7). Spark Plugs
(8). Thermostat
(9). EGR Valve
(10). Evaporatative Emission Canister Purge Valve(EVAP)
(11). Catalytic Converter.
MT100 Functions:
1.Reading Codes: Show the detailed description of the Diagnostic Trouble Code (DTCs)
2.Erasing Codes & Reset: Turns off Check Engine Light (MIL), clears codes and resets monitors.
3.Data Stream: Reads and displays live ECU/PCM data stream, plotting functions graphically and stores freeze frame data.
4.I/M Readiness Status: Shows whether the various emissions-related systems on the vehicle are operating properly and
are ready for inspection and maintenance testing.
5.Read Live Data Stream: Show the information of continuous data stream from a vehicle in live graphic (waveform) display.
6.View Freeze Frame Data: Check the certain vehicle conditions which are recorded by the on-board computer at the time
the emission-related fault occurs.
7.O2 Sensor Test: Allows retrieval and viewing of O2 sensor monitor test results for the most recently performed tests from
the vehicle?s on-board computer.
8.On-Board Monitor Test: Retrieves and displays test results for emission-related powertrain components and systems.
9.Read Vehicle Information: Display the information such as VIN (Vehicle Identification Number), CID (Calibration ID) and
CVN (Calibration verification number), etc.
10.Component Test: Certain vehicle components can be actuated by commands sent from the scanner to test their operability.
MT100 Supported Languages:
English,Russian,Germany,Spanish,French,Dutch,Portuguese.
MT100 Supported cars:
American (USA) car: Compatible with Standard OBD2 Cars from 1996 to Now: for Chrysler, for Ford, for GM, for Jeep European car: Compatible with Standard OBD2 Cars from 2003 to Now: for Alfa Romeo, for SAAB, for Acura, for Opel, for Audi, for Seat, for Bentley, for Skoda, for Daewoo, for Benz, for Daihatsu, for Land Rover, for BMW, for Vauxhall, for Volvo, for VW, for Ford, for Jaguar France Car after 2006: for Citroen,for Fiat,for Renault,for Peugeot Not Support for Renault Clio/Megane/Dacia Logan. Asian car Compatible with Standard OBD2 Cars from 2007 to Now: for KIA, for Isuzu, for Honda , for Mitsubishi, for Hyundai, for Dacia, for Lexus, for Mazda, for Nissan, for Subaru, for Suzuki, for Toyota Chinese car: Compatible with Standard OBD2 Cars from 2009 to Now: for BYD, for Chery, for Geely, for Great Wall, for Karry
NOTE:
Even though it compatible with most cars, but different regions support the vehicle OBD2 protocol at different times, or some car is special design, so it may not compatible with some cars which do not support OBD2 protocol. Especially Japanese and Korean car brand.And this device only have OBD2 Functions,don't have Special Functions,like ABS Reset,Airbag Reset... Please leave us message in below format, we will reply you within 8 hours. For example : xx, 2005, 2.0cc, Diesel
Tips:
For Electric car and Hybrid car and 24V trucks did not support,like Nissan leaf and so on. Not Support Russian Cars VAZ,UAZ,LADA ; Not works with trucks For Ssangyong Actyon , from 2009 to 2017 years. For Ssangyong Korando , 2.0 TD Diesel , from 2013 to 2017 years. For Ssangyong Kyron , 2.0 Diesel , from 2010 to 2017 years. For Ssangyong Rexton , 2011 to 2017 years, Not Support Opel Corsa c 2004 1.3 CDTI Not support Citroen C4/C5 . Not support Chevrolet cars, Not support Renault Logon , Megane, clio
OBDPROG MT100 Supports Protocols:
(Note: MT100 only Support 12V cars, Does not support 24V Truck )
1.SAE J1850 PWM(41.6Kbaud) 2.SAE J1850 VPW(10.4Kbaud) 3.ISO9141-2(5 baud init,10.4Kbaud) 4.ISO14230-4 KWP(5 baud init,10.4 Kbaud) 5.ISO14230-4 KWP(fast init,10.4 Kbaud) 6.ISO15765-4 CAN(11bit ID,500 Kbaud) 7.ISO15765-4 CAN(29bit ID,500 Kbaud) 8.ISO15765-4 CAN(11bit ID,250 Kbaud) 9.ISO15765-4 CAN(29bit ID,250 Kbaud)
NOTE:
Even though it is compatible with most cars, but different regions support the vehicle OBD2 protocol at different
times, or some car is spercial designed, so it may not be compatible with some cars which do not support OBD2 protocol.
Easy to Use and Carry
Cable connection is more stable,can be used in no signal environment
IPS green screen, clearer in the dark
The high-definition green screen can protect the user's eyes and see more clearly in the dark.
Package list
*1 MT100 OBD2 scanner *1 User manual *1 Carton package
| Brand: | OBDPROG |
|---|---|
| Isin: | I8LROH8QZ8HY |
Out of Stock
In Stock
Backordered
Out of Stock
IBspot Buyer Protection
Shop confidently on IBspot, receive your item as described or your money back for eligible orders. Learn Program Terms
Product Overview
OBDPROG MT100 Automotive OBD2 OBDII Scanner Check Engine Light Diagnostic Tool
1)the cheapest price, better features;
2)OBD2 full functions;
3)fast delivery,shipping from USA;
4)2-6 days FAST & FREE Delivery in the USA by USPS Fast Class Mail~
5)100% Original and Brand New.BUY with Confidence!!!
OBDPROG MT100 OBDII Code Reader
Top reasons to get MT100 :
1. MT100 provides full OBDII/EOBD diagnostic functions,
2. Multi-language,colorful screen display data,and so on.
3. It works for almost all 12V 16PIN OBDII car after 1998 year. Meets 9kinds of protocols such as ISO9141-2, ISO14230-4, SAEJ1850, and ISO15765-4.
OBDPROG MT100 can help you solve these problems easily
The OBDPROG MT100 OBDII/EOBD Scanner supports all 10 OBDII test modes on all OBDII compliant vehicles to enable technicians to accurately diagnose even the toughest problems.Sophisticated yet easy-to-use ,this ergonomic scan tool makes your vehicle service experience much more pleasant!
What can MT100 OBD2 Scanner do ?
1.Turn Off ''Check Engine'' Light
Parts cause your check engine light on include:
(1). Gas Cap
(2). Oxygen Sensor
(3). Air Fuel Ratio Sensor
(4). Mass Air Flow Sensor
(5). Ignition Coils
(6). Spark Plug Wires
(7). Spark Plugs
(8). Thermostat
(9). EGR Valve
(10). Evaporatative Emission Canister Purge Valve(EVAP)
(11). Catalytic Converter.
1.Turn Off ''Check Engine'' Light
Parts cause your check engine light on include:
(1). Gas Cap
(2). Oxygen Sensor
(3). Air Fuel Ratio Sensor
(4). Mass Air Flow Sensor
(5). Ignition Coils
(6). Spark Plug Wires
(7). Spark Plugs
(8). Thermostat
(9). EGR Valve
(10). Evaporatative Emission Canister Purge Valve(EVAP)
(11). Catalytic Converter.
MT100 Functions:
1.Reading Codes: Show the detailed description of the Diagnostic Trouble Code (DTCs)
2.Erasing Codes & Reset: Turns off Check Engine Light (MIL), clears codes and resets monitors.
3.Data Stream: Reads and displays live ECU/PCM data stream, plotting functions graphically and stores freeze frame data.
4.I/M Readiness Status: Shows whether the various emissions-related systems on the vehicle are operating properly and
are ready for inspection and maintenance testing.
5.Read Live Data Stream: Show the information of continuous data stream from a vehicle in live graphic (waveform) display.
6.View Freeze Frame Data: Check the certain vehicle conditions which are recorded by the on-board computer at the time
the emission-related fault occurs.
7.O2 Sensor Test: Allows retrieval and viewing of O2 sensor monitor test results for the most recently performed tests from
the vehicle?s on-board computer.
8.On-Board Monitor Test: Retrieves and displays test results for emission-related powertrain components and systems.
9.Read Vehicle Information: Display the information such as VIN (Vehicle Identification Number), CID (Calibration ID) and
CVN (Calibration verification number), etc.
10.Component Test: Certain vehicle components can be actuated by commands sent from the scanner to test their operability.
MT100 Supported Languages:
English,Russian,Germany,Spanish,French,Dutch,Portuguese.
MT100 Supported cars:
American (USA) car: Compatible with Standard OBD2 Cars from 1996 to Now: for Chrysler, for Ford, for GM, for Jeep European car: Compatible with Standard OBD2 Cars from 2003 to Now: for Alfa Romeo, for SAAB, for Acura, for Opel, for Audi, for Seat, for Bentley, for Skoda, for Daewoo, for Benz, for Daihatsu, for Land Rover, for BMW, for Vauxhall, for Volvo, for VW, for Ford, for Jaguar France Car after 2006: for Citroen,for Fiat,for Renault,for Peugeot Not Support for Renault Clio/Megane/Dacia Logan. Asian car Compatible with Standard OBD2 Cars from 2007 to Now: for KIA, for Isuzu, for Honda , for Mitsubishi, for Hyundai, for Dacia, for Lexus, for Mazda, for Nissan, for Subaru, for Suzuki, for Toyota Chinese car: Compatible with Standard OBD2 Cars from 2009 to Now: for BYD, for Chery, for Geely, for Great Wall, for Karry
NOTE:
Even though it compatible with most cars, but different regions support the vehicle OBD2 protocol at different times, or some car is special design, so it may not compatible with some cars which do not support OBD2 protocol. Especially Japanese and Korean car brand.And this device only have OBD2 Functions,don't have Special Functions,like ABS Reset,Airbag Reset... Please leave us message in below format, we will reply you within 8 hours. For example : xx, 2005, 2.0cc, Diesel
Tips:
For Electric car and Hybrid car and 24V trucks did not support,like Nissan leaf and so on. Not Support Russian Cars VAZ,UAZ,LADA ; Not works with trucks For Ssangyong Actyon , from 2009 to 2017 years. For Ssangyong Korando , 2.0 TD Diesel , from 2013 to 2017 years. For Ssangyong Kyron , 2.0 Diesel , from 2010 to 2017 years. For Ssangyong Rexton , 2011 to 2017 years, Not Support Opel Corsa c 2004 1.3 CDTI Not support Citroen C4/C5 . Not support Chevrolet cars, Not support Renault Logon , Megane, clio
OBDPROG MT100 Supports Protocols:
(Note: MT100 only Support 12V cars, Does not support 24V Truck )
1.SAE J1850 PWM(41.6Kbaud) 2.SAE J1850 VPW(10.4Kbaud) 3.ISO9141-2(5 baud init,10.4Kbaud) 4.ISO14230-4 KWP(5 baud init,10.4 Kbaud) 5.ISO14230-4 KWP(fast init,10.4 Kbaud) 6.ISO15765-4 CAN(11bit ID,500 Kbaud) 7.ISO15765-4 CAN(29bit ID,500 Kbaud) 8.ISO15765-4 CAN(11bit ID,250 Kbaud) 9.ISO15765-4 CAN(29bit ID,250 Kbaud)
NOTE:
Even though it is compatible with most cars, but different regions support the vehicle OBD2 protocol at different
times, or some car is spercial designed, so it may not be compatible with some cars which do not support OBD2 protocol.
Easy to Use and Carry
Cable connection is more stable,can be used in no signal environment
IPS green screen, clearer in the dark
The high-definition green screen can protect the user's eyes and see more clearly in the dark.
Package list
*1 MT100 OBD2 scanner *1 User manual *1 Carton package
| Brand: | OBDPROG |
|---|---|
| Isin: | I8LROH8QZ8HY |
OBDPROG MT100 Automotive OBD2 OBDII Scanner Check Engine Light Diagnostic Tool
1)the cheapest price, better features;
2)OBD2 full functions;
3)fast delivery,shipping from USA;
4)2-6 days FAST & FREE Delivery in the USA by USPS Fast Class Mail~
5)100% Original and Brand New.BUY with Confidence!!!
OBDPROG MT100 OBDII Code Reader
Top reasons to get MT100 :
1. MT100 provides full OBDII/EOBD diagnostic functions,
2. Multi-language,colorful screen display data,and so on.
3. It works for almost all 12V 16PIN OBDII car after 1998 year. Meets 9kinds of protocols such as ISO9141-2, ISO14230-4, SAEJ1850, and ISO15765-4.
OBDPROG MT100 can help you solve these problems easily
The OBDPROG MT100 OBDII/EOBD Scanner supports all 10 OBDII test modes on all OBDII compliant vehicles to enable technicians to accurately diagnose even the toughest problems.Sophisticated yet easy-to-use ,this ergonomic scan tool makes your vehicle service experience much more pleasant!
What can MT100 OBD2 Scanner do ?
1.Turn Off ''Check Engine'' Light
Parts cause your check engine light on include:
(1). Gas Cap
(2). Oxygen Sensor
(3). Air Fuel Ratio Sensor
(4). Mass Air Flow Sensor
(5). Ignition Coils
(6). Spark Plug Wires
(7). Spark Plugs
(8). Thermostat
(9). EGR Valve
(10). Evaporatative Emission Canister Purge Valve(EVAP)
(11). Catalytic Converter.
1.Turn Off ''Check Engine'' Light
Parts cause your check engine light on include:
(1). Gas Cap
(2). Oxygen Sensor
(3). Air Fuel Ratio Sensor
(4). Mass Air Flow Sensor
(5). Ignition Coils
(6). Spark Plug Wires
(7). Spark Plugs
(8). Thermostat
(9). EGR Valve
(10). Evaporatative Emission Canister Purge Valve(EVAP)
(11). Catalytic Converter.
MT100 Functions:
1.Reading Codes: Show the detailed description of the Diagnostic Trouble Code (DTCs)
2.Erasing Codes & Reset: Turns off Check Engine Light (MIL), clears codes and resets monitors.
3.Data Stream: Reads and displays live ECU/PCM data stream, plotting functions graphically and stores freeze frame data.
4.I/M Readiness Status: Shows whether the various emissions-related systems on the vehicle are operating properly and
are ready for inspection and maintenance testing.
5.Read Live Data Stream: Show the information of continuous data stream from a vehicle in live graphic (waveform) display.
6.View Freeze Frame Data: Check the certain vehicle conditions which are recorded by the on-board computer at the time
the emission-related fault occurs.
7.O2 Sensor Test: Allows retrieval and viewing of O2 sensor monitor test results for the most recently performed tests from
the vehicle?s on-board computer.
8.On-Board Monitor Test: Retrieves and displays test results for emission-related powertrain components and systems.
9.Read Vehicle Information: Display the information such as VIN (Vehicle Identification Number), CID (Calibration ID) and
CVN (Calibration verification number), etc.
10.Component Test: Certain vehicle components can be actuated by commands sent from the scanner to test their operability.
MT100 Supported Languages:
English,Russian,Germany,Spanish,French,Dutch,Portuguese.
MT100 Supported cars:
American (USA) car: Compatible with Standard OBD2 Cars from 1996 to Now: for Chrysler, for Ford, for GM, for Jeep European car: Compatible with Standard OBD2 Cars from 2003 to Now: for Alfa Romeo, for SAAB, for Acura, for Opel, for Audi, for Seat, for Bentley, for Skoda, for Daewoo, for Benz, for Daihatsu, for Land Rover, for BMW, for Vauxhall, for Volvo, for VW, for Ford, for Jaguar France Car after 2006: for Citroen,for Fiat,for Renault,for Peugeot Not Support for Renault Clio/Megane/Dacia Logan. Asian car Compatible with Standard OBD2 Cars from 2007 to Now: for KIA, for Isuzu, for Honda , for Mitsubishi, for Hyundai, for Dacia, for Lexus, for Mazda, for Nissan, for Subaru, for Suzuki, for Toyota Chinese car: Compatible with Standard OBD2 Cars from 2009 to Now: for BYD, for Chery, for Geely, for Great Wall, for Karry
NOTE:
Even though it compatible with most cars, but different regions support the vehicle OBD2 protocol at different times, or some car is special design, so it may not compatible with some cars which do not support OBD2 protocol. Especially Japanese and Korean car brand.And this device only have OBD2 Functions,don't have Special Functions,like ABS Reset,Airbag Reset... Please leave us message in below format, we will reply you within 8 hours. For example : xx, 2005, 2.0cc, Diesel
Tips:
For Electric car and Hybrid car and 24V trucks did not support,like Nissan leaf and so on. Not Support Russian Cars VAZ,UAZ,LADA ; Not works with trucks For Ssangyong Actyon , from 2009 to 2017 years. For Ssangyong Korando , 2.0 TD Diesel , from 2013 to 2017 years. For Ssangyong Kyron , 2.0 Diesel , from 2010 to 2017 years. For Ssangyong Rexton , 2011 to 2017 years, Not Support Opel Corsa c 2004 1.3 CDTI Not support Citroen C4/C5 . Not support Chevrolet cars, Not support Renault Logon , Megane, clio
OBDPROG MT100 Supports Protocols:
(Note: MT100 only Support 12V cars, Does not support 24V Truck )
1.SAE J1850 PWM(41.6Kbaud) 2.SAE J1850 VPW(10.4Kbaud) 3.ISO9141-2(5 baud init,10.4Kbaud) 4.ISO14230-4 KWP(5 baud init,10.4 Kbaud) 5.ISO14230-4 KWP(fast init,10.4 Kbaud) 6.ISO15765-4 CAN(11bit ID,500 Kbaud) 7.ISO15765-4 CAN(29bit ID,500 Kbaud) 8.ISO15765-4 CAN(11bit ID,250 Kbaud) 9.ISO15765-4 CAN(29bit ID,250 Kbaud)
NOTE:
Even though it is compatible with most cars, but different regions support the vehicle OBD2 protocol at different
times, or some car is spercial designed, so it may not be compatible with some cars which do not support OBD2 protocol.
Easy to Use and Carry
Cable connection is more stable,can be used in no signal environment
IPS green screen, clearer in the dark
The high-definition green screen can protect the user's eyes and see more clearly in the dark.
Package list
*1 MT100 OBD2 scanner *1 User manual *1 Carton package
- Brand: OBDPROG
- Supported System: Check Engine light
- Accessories: User Guide
- Type: OBD2 Auto Professional Diagnostic Tool Code Reader
- Warranty: 3 Year
- Vehicle Type: Passenger Vehicle
- Manufacturer Part Number: MT100 AS AS100
- Connectivity: 16 Pin OBD2 Plug
- OBD Interface: CAN, EOBD, OBDII
- Features: Check Engine Light Shut Off, Backlit Display, Erases Codes, Freeze Frame Displays, Internet Updateable, User Friendly
- UPC: Does not apply
Processing Time
- We process and ship orders Monday through Friday, excluding holidays.
- Most orders are processed within 1–3 business days, depending on product availability.
- Processing time does not include delivery time, which varies based on your location and the product’s shipping origin.
Shipping Coverage
We currently ship to addresses within the United States only.
Products may ship from:
- Our U.S. warehouses, or
- Our international fulfillment centers (including Korea, Japan, China, Australia, Mexico, Canada, the United Kingdom, and the EU).
Each product page clearly displays the “Ships From” location before checkout.
Shipping Methods & Estimated Delivery
| Shipping Method | Estimated Delivery | Cost |
|---|---|---|
| Free Shipping (US) | 5–10 business days | Free, available on eligible items |
| Standard Shipping (US to US by Item) | 5–10 business days | $5.95 for the first item, $3.00 each additional |
| Standard Shipping (From US Warehouse by Weight) | 3–7 business days | Starts at $5.95, increasing by $2 for every additional 4 oz (0.25 lb) up to 1 lb, then by $4 for each additional pound beyond 1 lb. |
| Extended Delivery (Ships from Overseas Warehouse) | 10–20 business days | $14.50 for the first item, $2.00 each additional |
Shipping costs vary by product weight, quantity and origin. Exact rates and delivery estimates are displayed on each product page and confirmed during checkout.
Free Shipping
We offer free standard shipping on select products or during promotional periods. Availability of free shipping will be displayed on the product page and at checkout.
Carriers
We primarily use USPS and UPS for U.S. deliveries. Items shipped from international warehouses may be handled by partner carriers depending on the country of origin.
Import Duties & Taxes
All import duties and taxes for goods imported into the United States are included in the product price. There are no hidden fees or additional charges at checkout.
Tracking & Notifications
Every order is fully trackable. You will receive a tracking number via email once your order ships. If your order ships in multiple packages, each package will have its own tracking number. If you don’t receive a shipping confirmation immediately, your order is still being processed and will arrive within the estimated timeframe shown at checkout.
You can track your shipment anytime using the Track Your Order page on our website.
Order Changes & Cancellations
If you need to modify or cancel an order, please contact our customer support team as soon as possible. Orders can only be canceled before they ship. Once shipped, cancellations are not possible, but you may request a return after the item is delivered.
Contact: support@ibspot.com
Item Not Received
If your tracking number shows “Delivered” but you haven’t received your package:
- Check with your local USPS or UPS office.
- Confirm that the shipping address provided was correct.
- If the issue remains unresolved, contact support@ibspot.com for assistance.
Damaged or Lost Parcels
If your package arrives damaged or fails to arrive, please contact us immediately. For deliveries to P.O. boxes, ibspot is not responsible for damage caused by weather, temperature, or theft.
Customer Support
For any questions about shipping, tracking, or delivery, our customer support team is here to help.
Email: support@ibspot.com
We’re always happy to help.
Please read our policy carefully before making a purchase.
We aim to ensure every customer has a smooth and transparent experience with ibspot.com.
Order Cancellation Policy
Customers may request to cancel an order before it has been shipped.
Once the package has been shipped, cancellations are no longer possible; however, you may still request a return after receiving your order.
How to Request a Cancellation
You can contact us through:
- Email: support@ibspot.com
- Contact Form: Submit a request through our Contact Us page
Please submit your cancellation request as soon as possible after placing the order to allow us to process it before shipment.
Return Policy
We accept returns for most items within 30 days of delivery for a full refund.
To be eligible for a return:
- The item must be unused, in the same condition as received, and in its original packaging.
- A tracking number must be provided to confirm the return shipment.
Non-Returnable Items
Certain products cannot be returned, including:
- Perishable goods (for example, food, flowers, newspapers, magazines)
- Intimate or sanitary goods
- Hazardous materials or flammable liquids/gases
- Gift cards
- Downloadable software
- Some health and personal care items
Partial Refunds (If Applicable)
Partial refunds may be granted in specific situations, such as:
- Books with obvious signs of use
- Opened CDs, DVDs, software, or vinyl records
- Items not in their original condition, damaged, or missing parts not due to our error
- Items returned more than 30 days after delivery
How to Return an Item
To initiate a return, please contact us at support@ibspot.com with your order number and details about the product you wish to return.
Our team will provide you with return instructions and a prepaid return label.
Shipping Cost for Returns
Please contact us before returning any item.
We will provide a free return shipping label.
If a return is sent back without prior contact or without our provided label, we cannot be held responsible for return shipping costs.
For items valued over $75, we recommend using a trackable shipping service or purchasing shipping insurance.
We cannot guarantee that we will receive your returned item if shipped independently.
Refund Processing
Once your return is received and inspected:
- In-store returns are refunded to the original form of payment or issued as a gift card.
- Mail-in returns using our prepaid label are refunded to the original payment method within 3–5 business days after we receive your return.
Please allow:
- 5–7 business days for the return to reach our Returns Center.
- An additional 3–10 business days for your bank to post the refund to your account.
Damages, Issues & Claims
Please inspect your order immediately upon receipt.
If you receive a defective, damaged, or incorrect item, contact us right away at support@ibspot.com.
We’ll evaluate the issue promptly and make it right.
Product Claims
Before purchasing, please review product details carefully.
If there is a problem with your order upon arrival, visit our Support Center or contact us directly to arrange return shipping or replacement.
Exchanges
We do not process direct exchanges.
The fastest way to get what you need is to return the original item and place a new order once your return is accepted.
Return Address
IBSPOT Return Center
15 Sawmill Ln
Dover Plains, NY 12522
United States
Customer Support
Our support team is available 24/7 to assist with cancellations, returns, or general inquiries.
Email: support@ibspot.com
Contact Form: Contact Us page
Oops!
Sorry, it looks like some products are not available in selected quantity.