NAPUP Child Head Support for Car Seats – Safe, Comfortable Head & Neck Pillow Support Solution for Front Facing Car Seats and High Back Boosters – Baby & Kids Travel Accessories (Grey)
$94.37
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Arrives
- SLEEP TIGHT, UPRIGHT – At best, sleeping in car seats makes kids uncomfortable. But at worst, it may cause neck pain that lingers for days. Protect your sleepy child with NapUp-the original baby sleep positioner strap and headrest!
- IT’S BETTER TO BE SAFE – When it comes to child and baby safety, NapUp outperforms the competition. Your NapUp head support for car seats ensures safety, proudly performing multiple USA and international rigorous crash tests, and it doesn't impair the car seat's safety performance! Plus, it’s compliant with regulations under the CPC in the USA, and with the EU regulation under the CE.
- FOR KIDS TALL OR SMALL – Whether you just switched your baby to a front-facing car seat or your kindergartener rides in a high back booster, this baby car seat head support strap and headrest fits them all! Easily adjust the front strap and headrest to fit growing children, giving them restful car rides for years to come.
- NO-SWEAT MATERIALS – Not only is this child safety head support completely comfortable, but the super soft foam is flame retardant! Plus, the 100% polyester cover keeps your baby cool since it wicks away sweat. And when it needs a good washing, don’t fret. Simply throw it in the washer, no sweat!
- REST UP WITH NAPUP – Sweet dreams in car seats are possible with NapUp! We promise our sleeping aid strap and headrest stops neck strain in its tracks by preventing head bobbing. We even back that promise with a 1-year warranty!
- Free 30-Day Returns
- Full Refund for Damaged or Incorrect Items
- Guaranteed Delivery or Money Back
- Secure Checkout & Fast Support
- SLEEP TIGHT, UPRIGHT – At best, sleeping in car seats makes kids uncomfortable. But at worst, it may cause neck pain that lingers for days. Protect your sleepy child with NapUp-the original baby sleep positioner strap and headrest!
- IT’S BETTER TO BE SAFE – When it comes to child and baby safety, NapUp outperforms the competition. Your NapUp head support for car seats ensures safety, proudly performing multiple USA and international rigorous crash tests, and it doesn't impair the car seat's safety performance! Plus, it’s compliant with regulations under the CPC in the USA, and with the EU regulation under the CE.
- FOR KIDS TALL OR SMALL – Whether you just switched your baby to a front-facing car seat or your kindergartener rides in a high back booster, this baby car seat head support strap and headrest fits them all! Easily adjust the front strap and headrest to fit growing children, giving them restful car rides for years to come.
- NO-SWEAT MATERIALS – Not only is this child safety head support completely comfortable, but the super soft foam is flame retardant! Plus, the 100% polyester cover keeps your baby cool since it wicks away sweat. And when it needs a good washing, don’t fret. Simply throw it in the washer, no sweat!
- REST UP WITH NAPUP – Sweet dreams in car seats are possible with NapUp! We promise our sleeping aid strap and headrest stops neck strain in its tracks by preventing head bobbing. We even back that promise with a 1-year warranty!
NapUp is the first real head support solution to allow children to sleep comfortably and securely sitting up.
NapUp solves a significant problem facing parents worldwide: bobbing heads - when children fall asleep sitting up in their car seat or high back booster, their heads naturally start flopping forward, making the ride uncomfortable and definitely less secure. This is a very common and irritating situation.
NapUp put together a team of top designers, orthopedists, engineers and parents, and the NapUp head support was born – smart, sophisticated, yet simple to use.
NapUp - the patented head support with its high tech approach in design, made of extremely high quality materials and complete compliance with international safety standards is truly in its own league. NapUp is designed to not bother the child when he is awake, as the head support strap can be kept up without touching the child's head. When the child is asleep, the strap is easily lowered to make gentle, unrestricted contact with the forehead once the child’s head begins to fall.
NapUp is easily attachable to child car seats and high-back boosters and simple to use. NapUp conducted various crash tests and was found to fully comply with the safety standards and showed that the addition of the product did not alter the way the car seat or high back booster perform.
These tests were done at the acclaimed US Calspan organization, where leading car seat company's run their safety tests.
★ Easily attachable
★ Adjusts to every head size
★ Minimal forehead contact, maximum movement
★ Successfully passed all crash tests conducted
★ Compliant with regulations and standards under the CPSIA
★ Made from advanced "no sweat" materials
★ Machine washable
★ Lightweight and portable
★ Reduces driver distraction and gives parents peace of mind
Processing Time
- We process and ship orders Monday through Friday, excluding holidays.
- Most orders are processed within 1–3 business days, depending on product availability.
- Processing time does not include delivery time, which varies based on your location and the product’s shipping origin.
Shipping Coverage
We currently ship to addresses within the United States only.
Products may ship from:
- Our U.S. warehouses, or
- Our international fulfillment centers (including Korea, Japan, China, Australia, Mexico, Canada, the United Kingdom, and the EU).
Each product page clearly displays the “Ships From” location before checkout.
Shipping Methods & Estimated Delivery
| Shipping Method | Estimated Delivery | Cost |
|---|---|---|
| Free Shipping (US) | 5–10 business days | Free, available on eligible items |
| Standard Shipping (US to US by Item) | 5–10 business days | $5.95 for the first item, $3.00 each additional |
| Standard Shipping (From US Warehouse by Weight) | 3–7 business days | Starts at $5.95, increasing by $2 for every additional 4 oz (0.25 lb) up to 1 lb, then by $4 for each additional pound beyond 1 lb. |
| Extended Delivery (Ships from Overseas Warehouse) | 10–20 business days | $14.50 for the first item, $2.00 each additional |
Shipping costs vary by product weight, quantity and origin. Exact rates and delivery estimates are displayed on each product page and confirmed during checkout.
Free Shipping
We offer free standard shipping on select products or during promotional periods. Availability of free shipping will be displayed on the product page and at checkout.
Carriers
We primarily use USPS and UPS for U.S. deliveries. Items shipped from international warehouses may be handled by partner carriers depending on the country of origin.
Import Duties & Taxes
All import duties and taxes for goods imported into the United States are included in the product price. There are no hidden fees or additional charges at checkout.
Tracking & Notifications
Every order is fully trackable. You will receive a tracking number via email once your order ships. If your order ships in multiple packages, each package will have its own tracking number. If you don’t receive a shipping confirmation immediately, your order is still being processed and will arrive within the estimated timeframe shown at checkout.
You can track your shipment anytime using the Track Your Order page on our website.
Order Changes & Cancellations
If you need to modify or cancel an order, please contact our customer support team as soon as possible. Orders can only be canceled before they ship. Once shipped, cancellations are not possible, but you may request a return after the item is delivered.
Contact: support@ibspot.com
Item Not Received
If your tracking number shows “Delivered” but you haven’t received your package:
- Check with your local USPS or UPS office.
- Confirm that the shipping address provided was correct.
- If the issue remains unresolved, contact support@ibspot.com for assistance.
Damaged or Lost Parcels
If your package arrives damaged or fails to arrive, please contact us immediately. For deliveries to P.O. boxes, ibspot is not responsible for damage caused by weather, temperature, or theft.
Customer Support
For any questions about shipping, tracking, or delivery, our customer support team is here to help.
Email: support@ibspot.com
We’re always happy to help.
Please read our policy carefully before making a purchase.
We aim to ensure every customer has a smooth and transparent experience with ibspot.com.
Order Cancellation Policy
Customers may request to cancel an order before it has been shipped.
Once the package has been shipped, cancellations are no longer possible; however, you may still request a return after receiving your order.
How to Request a Cancellation
You can contact us through:
- Email: support@ibspot.com
- Contact Form: Submit a request through our Contact Us page
Please submit your cancellation request as soon as possible after placing the order to allow us to process it before shipment.
Return Policy
We accept returns for most items within 30 days of delivery for a full refund.
To be eligible for a return:
- The item must be unused, in the same condition as received, and in its original packaging.
- A tracking number must be provided to confirm the return shipment.
Non-Returnable Items
Certain products cannot be returned, including:
- Perishable goods (for example, food, flowers, newspapers, magazines)
- Intimate or sanitary goods
- Hazardous materials or flammable liquids/gases
- Gift cards
- Downloadable software
- Some health and personal care items
Partial Refunds (If Applicable)
Partial refunds may be granted in specific situations, such as:
- Books with obvious signs of use
- Opened CDs, DVDs, software, or vinyl records
- Items not in their original condition, damaged, or missing parts not due to our error
- Items returned more than 30 days after delivery
How to Return an Item
To initiate a return, please contact us at support@ibspot.com with your order number and details about the product you wish to return.
Our team will provide you with return instructions and a prepaid return label.
Shipping Cost for Returns
Please contact us before returning any item.
We will provide a free return shipping label.
If a return is sent back without prior contact or without our provided label, we cannot be held responsible for return shipping costs.
For items valued over $75, we recommend using a trackable shipping service or purchasing shipping insurance.
We cannot guarantee that we will receive your returned item if shipped independently.
Refund Processing
Once your return is received and inspected:
- In-store returns are refunded to the original form of payment or issued as a gift card.
- Mail-in returns using our prepaid label are refunded to the original payment method within 3–5 business days after we receive your return.
Please allow:
- 5–7 business days for the return to reach our Returns Center.
- An additional 3–10 business days for your bank to post the refund to your account.
Damages, Issues & Claims
Please inspect your order immediately upon receipt.
If you receive a defective, damaged, or incorrect item, contact us right away at support@ibspot.com.
We’ll evaluate the issue promptly and make it right.
Product Claims
Before purchasing, please review product details carefully.
If there is a problem with your order upon arrival, visit our Support Center or contact us directly to arrange return shipping or replacement.
Exchanges
We do not process direct exchanges.
The fastest way to get what you need is to return the original item and place a new order once your return is accepted.
Return Address
IBSPOT Return Center
15 Sawmill Ln
Dover Plains, NY 12522
United States
Customer Support
Our support team is available 24/7 to assist with cancellations, returns, or general inquiries.
Email: support@ibspot.com
Contact Form: Contact Us page
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