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NAMING. Zero Gravity Cover Fit Cushion Refill Set 12g*2ea - [SET] 23N (+Blusher)

$87.55

$88.03
1% off
  • $14.50 shipping from South Korea
    Duties & customs included — no extra fees on delivery
  • Arrives

Why we love it

This cushion was developed in collaboration with beauty creator Jinyaa. It is a lightweight cover cushion that is perfect without any excess but delicate high-quality cover. The cushion is a lightweight cover cushion that settles down without cushioning around for mobile people. It expresses a thin but perfect skin by reducing the stickiness unique to a cover cushion with a delicate coverage power that even a small amount can build up. It provides buildable coverage even with a small amount of product. Various shapes and sizes of blurring powder fill in the skin's imperfections, giving a smooth and silky finish. By using patented technology to create smaller and more uniform particles, it delivers a lightweight texture compared to its coverage power. With a semi-matte finish that enhances the seamless skin texture, it provides perfect long-lasting coverage without the need for touch-ups. The soft and elastic droplet-shaped blurring-fit puff covers evenly and thinly even when applied with a small amount.

Featured ingredients

With 70% skincare essence ingredients, it provides a unique comfort that captures and avoids skin dryness in any skin condition.

How to use

Take an appropriate amount with a puff and apply a thin layer to your face, patting it in.

More Info

Specialized for covering pores, unevenness, and blemishes!
Olive Young
No.1 Cushion
Olive Young Overall Ranking No.1
Olive Young Makeup Ranking No.1
*Overall Ranking: Based on the ranking as of 1 AM, August 6, 2024
*Makeup Ranking: Based on the ranking as of 1 AM, August 6, 2024
Cushion Main Product + Refill + Japan Limited
Blusher #Sermon
Zero Gravity Cover Fit Cushion
Refill + Japan Limited Blusher
Planned
Composition
ONLY Olive Young Exclusive
Olive
Young
Exclusive
#Sermon Gift Exclusive Set
#WeightlessCoverCushion | #PoreCover | #ButterflyZoneCover
Smooth out enlarged and sagging pores
Light yet delicate high-quality cover cushion
Breathable and
comfortable semi-matte
glow finish
Light and thin adhesion
for uneven texture and
pore coverage
Soft and smooth
texture for
flawless skin
Sold out in 2 hours after launch! Recognized by everyone
The trending #WeightlessPoreCover Cushion
Truly smooth pores in the butterfly zone!
Covers pores thinly and lightly
Even though it's matte, the skin feels more comfortable and better!
Thick coverage on butterfly zone pores looks dirtier
No pore clogging even when it breaks down
Because it adheres well
Definitely no darkening!
The true value of this cushion appears when applied thinly like sweeping!
The skin appears smoother as the uneven texture disappears.
Co-developed with beauty creator Jinyaa
Zero Gravity Cover Fit Cushion
"I wanted to create a lightweight cover cushion that
cushion nomads can settle with without wandering anymore."
For those with
combination skin
who dislike
artificial shine
For those concerned
about pores and
unevenness becoming
more pronounced with
coverage
For those who
wanted a clear and
bright ivory color
Even just covering the pores makes the skin look flawless.
Lightweight and thinly adheres to pores
Gently dab a small amount on areas needing thin and delicate coverage
A skin expression that reduces the thickness and heaviness typical of cover cushions
Apply a small amount to the puff and spread thinly as if sweeping.
※ A large amount of content may come out on the puff during initial use.
Pores are tightly adhered to create a smoother skin expression.
The formula allows for coverage with a small amount, so please use a little first.
Layered coverage even with a small amount
Pore / Skin texture / Redness correction
Skin concerned with pores/texture
Skin concerned with blemishes (spots, freckles)
Skin concerned with redness
Zero pore clogging with light feel using Xfine technology
Regular powder
Average particle size
Powder
Average particle size
*COSMAX patented technology
Smooth microfiber skin texture without irregularities
Smooth microfiber skin completed by densely filling
skin irregularities with blurring powder of various
shapes and sizes specialized for pore coverage
Before application
Our sample cushion
Company Cushion
*Test for consumer understanding, results may vary individually.
Patent technology for creating smaller and more uniform particles
Breathable and comfortable semi-matte
ZERO pore lifting due to dryness
Long-lasting pore coverage
Skin Caring Essence
Contains skin-caring essence in a semi-matte finish,
maintaining long-lasting wear without lifting due to dryness
Immediately after application
After 8 hours
Semi-matte finish that
enhances natural skin glow
with skincare essence
*Test for consumer understanding; results may vary individually.
Five color shades that blend with your natural skin tone
without darkening concerns
Recommended for those
who want a natural
expression 21-22
Recommended for those
who want an expression
without dullness 22-23
Radiant PINK BASE
Usually
use No. 23
Usually
use No. 21
Soft Medium Beige
Light Neutral Ivory
Radiant Neutral Beige
Vibrant Pink Beige
Natural Yellow Beige
Recommended for
light skin
tones 17-19
Recommended for those who
want a half-tone brighter
expression 19-21
Recommended for those
who want a radiant
expression 21-22
Natural NAUTRAL BASE
Usually use No. 17
Color comparison by tone
Soft YELLOW BASE

Isin:
IGBESOFTCJXI

$87.55

$88.03
1% off
  • $14.50 shipping from South Korea
    Duties & customs included — no extra fees on delivery
  • Arrives

In Stock

Sold by , Fulfilled by IBSPOT • Ships from US

IBSPOT Buyer Protection
  • Free 30-Day Returns
  • Full Refund for Damaged or Incorrect Items
  • Guaranteed Delivery or Money Back
  • Secure Checkout & Fast Support
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NAMING. Zero Gravity Cover Fit Cushion Refill Set 12g*2ea - [SET] 23N (+Blusher)

NAMING. Zero Gravity Cover Fit Cushion Refill Set 12g*2ea - [SET] 23N (+Blusher)

$87.55 $88.03 (1% off)

Why we love it

This cushion was developed in collaboration with beauty creator Jinyaa. It is a lightweight cover cushion that is perfect without any excess but delicate high-quality cover. The cushion is a lightweight cover cushion that settles down without cushioning around for mobile people. It expresses a thin but perfect skin by reducing the stickiness unique to a cover cushion with a delicate coverage power that even a small amount can build up. It provides buildable coverage even with a small amount of product. Various shapes and sizes of blurring powder fill in the skin's imperfections, giving a smooth and silky finish. By using patented technology to create smaller and more uniform particles, it delivers a lightweight texture compared to its coverage power. With a semi-matte finish that enhances the seamless skin texture, it provides perfect long-lasting coverage without the need for touch-ups. The soft and elastic droplet-shaped blurring-fit puff covers evenly and thinly even when applied with a small amount.

Featured ingredients

With 70% skincare essence ingredients, it provides a unique comfort that captures and avoids skin dryness in any skin condition.

How to use

Take an appropriate amount with a puff and apply a thin layer to your face, patting it in.

More Info

Specialized for covering pores, unevenness, and blemishes!
Olive Young
No.1 Cushion
Olive Young Overall Ranking No.1
Olive Young Makeup Ranking No.1
*Overall Ranking: Based on the ranking as of 1 AM, August 6, 2024
*Makeup Ranking: Based on the ranking as of 1 AM, August 6, 2024
Cushion Main Product + Refill + Japan Limited
Blusher #Sermon
Zero Gravity Cover Fit Cushion
Refill + Japan Limited Blusher
Planned
Composition
ONLY Olive Young Exclusive
Olive
Young
Exclusive
#Sermon Gift Exclusive Set
#WeightlessCoverCushion | #PoreCover | #ButterflyZoneCover
Smooth out enlarged and sagging pores
Light yet delicate high-quality cover cushion
Breathable and
comfortable semi-matte
glow finish
Light and thin adhesion
for uneven texture and
pore coverage
Soft and smooth
texture for
flawless skin
Sold out in 2 hours after launch! Recognized by everyone
The trending #WeightlessPoreCover Cushion
Truly smooth pores in the butterfly zone!
Covers pores thinly and lightly
Even though it's matte, the skin feels more comfortable and better!
Thick coverage on butterfly zone pores looks dirtier
No pore clogging even when it breaks down
Because it adheres well
Definitely no darkening!
The true value of this cushion appears when applied thinly like sweeping!
The skin appears smoother as the uneven texture disappears.
Co-developed with beauty creator Jinyaa
Zero Gravity Cover Fit Cushion
"I wanted to create a lightweight cover cushion that
cushion nomads can settle with without wandering anymore."
For those with
combination skin
who dislike
artificial shine
For those concerned
about pores and
unevenness becoming
more pronounced with
coverage
For those who
wanted a clear and
bright ivory color
Even just covering the pores makes the skin look flawless.
Lightweight and thinly adheres to pores
Gently dab a small amount on areas needing thin and delicate coverage
A skin expression that reduces the thickness and heaviness typical of cover cushions
Apply a small amount to the puff and spread thinly as if sweeping.
※ A large amount of content may come out on the puff during initial use.
Pores are tightly adhered to create a smoother skin expression.
The formula allows for coverage with a small amount, so please use a little first.
Layered coverage even with a small amount
Pore / Skin texture / Redness correction
Skin concerned with pores/texture
Skin concerned with blemishes (spots, freckles)
Skin concerned with redness
Zero pore clogging with light feel using Xfine technology
Regular powder
Average particle size
Powder
Average particle size
*COSMAX patented technology
Smooth microfiber skin texture without irregularities
Smooth microfiber skin completed by densely filling
skin irregularities with blurring powder of various
shapes and sizes specialized for pore coverage
Before application
Our sample cushion
Company Cushion
*Test for consumer understanding, results may vary individually.
Patent technology for creating smaller and more uniform particles
Breathable and comfortable semi-matte
ZERO pore lifting due to dryness
Long-lasting pore coverage
Skin Caring Essence
Contains skin-caring essence in a semi-matte finish,
maintaining long-lasting wear without lifting due to dryness
Immediately after application
After 8 hours
Semi-matte finish that
enhances natural skin glow
with skincare essence
*Test for consumer understanding; results may vary individually.
Five color shades that blend with your natural skin tone
without darkening concerns
Recommended for those
who want a natural
expression 21-22
Recommended for those
who want an expression
without dullness 22-23
Radiant PINK BASE
Usually
use No. 23
Usually
use No. 21
Soft Medium Beige
Light Neutral Ivory
Radiant Neutral Beige
Vibrant Pink Beige
Natural Yellow Beige
Recommended for
light skin
tones 17-19
Recommended for those who
want a half-tone brighter
expression 19-21
Recommended for those
who want a radiant
expression 21-22
Natural NAUTRAL BASE
Usually use No. 17
Color comparison by tone
Soft YELLOW BASE

Isin:
IGBESOFTCJXI

Why we love it

This cushion was developed in collaboration with beauty creator Jinyaa. It is a lightweight cover cushion that is perfect without any excess but delicate high-quality cover. The cushion is a lightweight cover cushion that settles down without cushioning around for mobile people. It expresses a thin but perfect skin by reducing the stickiness unique to a cover cushion with a delicate coverage power that even a small amount can build up. It provides buildable coverage even with a small amount of product. Various shapes and sizes of blurring powder fill in the skin's imperfections, giving a smooth and silky finish. By using patented technology to create smaller and more uniform particles, it delivers a lightweight texture compared to its coverage power. With a semi-matte finish that enhances the seamless skin texture, it provides perfect long-lasting coverage without the need for touch-ups. The soft and elastic droplet-shaped blurring-fit puff covers evenly and thinly even when applied with a small amount.

Featured ingredients

With 70% skincare essence ingredients, it provides a unique comfort that captures and avoids skin dryness in any skin condition.

How to use

Take an appropriate amount with a puff and apply a thin layer to your face, patting it in.

More Info

Specialized for covering pores, unevenness, and blemishes!
Olive Young
No.1 Cushion
Olive Young Overall Ranking No.1
Olive Young Makeup Ranking No.1
*Overall Ranking: Based on the ranking as of 1 AM, August 6, 2024
*Makeup Ranking: Based on the ranking as of 1 AM, August 6, 2024
Cushion Main Product + Refill + Japan Limited
Blusher #Sermon
Zero Gravity Cover Fit Cushion
Refill + Japan Limited Blusher
Planned
Composition
ONLY Olive Young Exclusive
Olive
Young
Exclusive
#Sermon Gift Exclusive Set
#WeightlessCoverCushion | #PoreCover | #ButterflyZoneCover
Smooth out enlarged and sagging pores
Light yet delicate high-quality cover cushion
Breathable and
comfortable semi-matte
glow finish
Light and thin adhesion
for uneven texture and
pore coverage
Soft and smooth
texture for
flawless skin
Sold out in 2 hours after launch! Recognized by everyone
The trending #WeightlessPoreCover Cushion
Truly smooth pores in the butterfly zone!
Covers pores thinly and lightly
Even though it's matte, the skin feels more comfortable and better!
Thick coverage on butterfly zone pores looks dirtier
No pore clogging even when it breaks down
Because it adheres well
Definitely no darkening!
The true value of this cushion appears when applied thinly like sweeping!
The skin appears smoother as the uneven texture disappears.
Co-developed with beauty creator Jinyaa
Zero Gravity Cover Fit Cushion
"I wanted to create a lightweight cover cushion that
cushion nomads can settle with without wandering anymore."
For those with
combination skin
who dislike
artificial shine
For those concerned
about pores and
unevenness becoming
more pronounced with
coverage
For those who
wanted a clear and
bright ivory color
Even just covering the pores makes the skin look flawless.
Lightweight and thinly adheres to pores
Gently dab a small amount on areas needing thin and delicate coverage
A skin expression that reduces the thickness and heaviness typical of cover cushions
Apply a small amount to the puff and spread thinly as if sweeping.
※ A large amount of content may come out on the puff during initial use.
Pores are tightly adhered to create a smoother skin expression.
The formula allows for coverage with a small amount, so please use a little first.
Layered coverage even with a small amount
Pore / Skin texture / Redness correction
Skin concerned with pores/texture
Skin concerned with blemishes (spots, freckles)
Skin concerned with redness
Zero pore clogging with light feel using Xfine technology
Regular powder
Average particle size
Powder
Average particle size
*COSMAX patented technology
Smooth microfiber skin texture without irregularities
Smooth microfiber skin completed by densely filling
skin irregularities with blurring powder of various
shapes and sizes specialized for pore coverage
Before application
Our sample cushion
Company Cushion
*Test for consumer understanding, results may vary individually.
Patent technology for creating smaller and more uniform particles
Breathable and comfortable semi-matte
ZERO pore lifting due to dryness
Long-lasting pore coverage
Skin Caring Essence
Contains skin-caring essence in a semi-matte finish,
maintaining long-lasting wear without lifting due to dryness
Immediately after application
After 8 hours
Semi-matte finish that
enhances natural skin glow
with skincare essence
*Test for consumer understanding; results may vary individually.
Five color shades that blend with your natural skin tone
without darkening concerns
Recommended for those
who want a natural
expression 21-22
Recommended for those
who want an expression
without dullness 22-23
Radiant PINK BASE
Usually
use No. 23
Usually
use No. 21
Soft Medium Beige
Light Neutral Ivory
Radiant Neutral Beige
Vibrant Pink Beige
Natural Yellow Beige
Recommended for
light skin
tones 17-19
Recommended for those who
want a half-tone brighter
expression 19-21
Recommended for those
who want a radiant
expression 21-22
Natural NAUTRAL BASE
Usually use No. 17
Color comparison by tone
Soft YELLOW BASE
  • Content volume or weight: 12g+12g
  • Ideal for: For all skin types
  • Expiration date (or expiration date after opening): 36 months after manufacture
  • How to Use: Take an appropriate amount with a puff and apply a thin layer to your face, patting it in.
  • Cosmetics manufacturers, cosmetics responsible distributors, and customized cosmetics sellers: ABIB Co., Ltd. / COSMAX Co., Ltd.
  • Country of Manufacture: South Korea
  • Ingredients: #17N Water, Cyclopentasiloxane, Titanium Dioxide (CI 77891), Dimethicone, Glycerin, Isododecane, Trimethylsiloxysilicate, Polymethylsilsesquioxane, Diphenylsiloxy Phenyl Trimethicone, Niacinamide, PEG-10 Dimethicone, 1,2-Hexanediol, PEG/PPG-18/18 Dimethicone, Magnesium Sulfate, Polyglyceryl-3 Polydimethylsiloxyethyl Dimethicone, Disteardimonium Hectorite, Synthetic Fluorphlogopite, Octyldodecanol, Aluminum Hydroxide, Dimethicone Crosspolymer, Stearic Acid, Triethoxycaprylylsilane, Alumina, Polyhydroxystearic Acid, Polyglyceryl-4 Isostearate, Dimethicone/Vinyl Dimethicone Crosspolymer, Adenosine, Trisodium Ethylenediamine Disuccinate, Neopentyl Glycol Diethylhexanoate, Isopropyl Titanium Triisostearate, Polyglyceryl-10 Myristate, Butylene Glycol, Ethylhexylglycerin, Cetearyl Dimethicone Crosspolymer, Arginine, Silica, Carbomer, Fragrance, Linalool, Limonene, Iron Oxide Yellow (CI 77492), Iron Oxide Red (CI 77491), Iron Oxide Black (CI 77499) #19N Water, Cyclopentasiloxane, Titanium Dioxide (CI 77891), Dimethicone, Glycerin, Isododecane, Trimethylsiloxysilicate, Polymethylsilsesquioxane, Diphenylsiloxy Phenyl Trimethicone, Niacinamide, PEG-10 Dimethicone, 1,2-Hexanediol, PEG/PPG-18/18 Dimethicone, Magnesium Sulfate, Polyglyceryl-3 Polydimethylsiloxyethyl Dimethicone, Octyldodecanol, Disteardimonium Hectorite, Synthetic Fluorphlogopite, Aluminum Hydroxide, Dimethicone Crosspolymer, Stearic Acid, Triethoxycaprylylsilane, Alumina, Polyhydroxystearic Acid, Polyglyceryl-4 Isostearate, Dimethicone/Vinyl Dimethicone Crosspolymer, Adenosine, Isopropyl Titanium Triisostearate, Trisodium Ethylenediamine Disuccinate, Neopentyl Glycol Diethylhexanoate, Polyglyceryl-10 Myristate, Butylene Glycol, Ethylhexylglycerin, Cetearyl Dimethicone Crosspolymer, Arginine, Silica, Carbomer, Fragrance, Linalool, Limonene, Iron Oxide Yellow (CI 77492), Iron Oxide Red (CI 77491), Iron Oxide Black (CI 77499) #21P Water, Cyclopentasiloxane, Titanium Dioxide (CI 77891), Dimethicone, Glycerin, Isododecane, Trimethylsiloxysilicate, Polymethylsilsesquioxane, Diphenylsiloxy Phenyl Trimethicone, Niacinamide, PEG-10 Dimethicone, 1,2-Hexanediol, PEG/PPG-18/18 Dimethicone, Magnesium Sulfate, Polyglyceryl-3 Polydimethylsiloxyethyl Dimethicone, Octyldodecanol, Disteardimonium Hectorite, Synthetic Fluorphlogopite, Aluminum Hydroxide, Dimethicone Crosspolymer, Stearic Acid, Triethoxycaprylylsilane, Alumina, Polyhydroxystearic Acid, Polyglyceryl-4 Isostearate, Dimethicone/Vinyl Dimethicone Crosspolymer, Adenosine, Isopropyl Titanium Triisostearate, Trisodium Ethylenediamine Disuccinate, Neopentyl Glycol Diethylhexanoate, Polyglyceryl-10 Myristate, Butylene Glycol, Ethylhexylglycerin, Cetearyl Dimethicone Crosspolymer, Arginine, Silica, Carbomer, Fragrance, Linalool, Limonene, Iron Oxide Yellow (CI 77492), Iron Oxide Red (CI 77491), Iron Oxide Black (CI 77499) #21Y Water, Cyclopentasiloxane, Titanium Dioxide (CI 77891), Dimethicone, Glycerin, Isododecane, Trimethylsiloxysilicate, Polymethylsilsesquioxane, Diphenylsiloxy Phenyl Trimethicone, Niacinamide, PEG-10 Dimethicone, 1,2-Hexanediol, Iron Oxide Yellow (CI 77492), PEG/PPG-18/18 Dimethicone, Octyldodecanol, Magnesium Sulfate, Polyglyceryl-3 Polydimethylsiloxyethyl Dimethicone, Disteardimonium Hectorite, Synthetic Fluorphlogopite, Aluminum Hydroxide, Dimethicone Crosspolymer, Stearic Acid, Triethoxycaprylylsilane, Alumina, Polyglyceryl-4 Isostearate, Polyhydroxystearic Acid, Dimethicone/Vinyl Dimethicone Crosspolymer, Isopropyl Titanium Triisostearate, Adenosine, Trisodium Ethylenediamine Disuccinate, Neopentyl Glycol Diethylhexanoate, Polyglyceryl-10 Myristate, Butylene Glycol, Ethylhexylglycerin, Cetearyl Dimethicone Crosspolymer, Arginine, Silica, Carbomer, Fragrance, Linalool, Limonene, Iron Oxide Red (CI 77491), Iron Oxide Black (CI 77499) #23N Water, Titanium Dioxide (CI 77891), Cyclopentasiloxane, Dimethicone, Isododecane, Glycerin, Trimethylsiloxysilicate, Polymethylsilsesquioxane, Diphenylsiloxy Phenyl Trimethicone, Niacinamide, PEG-10 Dimethicone, Iron Oxide Yellow (CI 77492), 1,2-Hexanediol, Octyldodecanol, PEG/PPG-18/18 Dimethicone, Magnesium Sulfate, Polyglyceryl-3 Polydimethylsiloxyethyl Dimethicone, Disteardimonium Hectorite, Synthetic Fluorphlogopite, Aluminum Hydroxide, Dimethicone Crosspolymer, Stearic Acid, Triethoxycaprylylsilane, Alumina, Polyglyceryl-4 Isostearate, Polyhydroxystearic Acid, Isopropyl Titanium Triisostearate, Dimethicone/Vinyl Dimethicone Crosspolymer, Adenosine, Trisodium Ethylenediamine Disuccinate, Neopentyl Glycol Diethylhexanoate, Polyglyceryl-10 Myristate, Butylene Glycol, Ethylhexylglycerin, Cetearyl Dimethicone Crosspolymer, Arginine, Silica, Carbomer, Fragrance, Linalool, Limonene, Iron Oxide Red (CI 77491), Iron Oxide Black (CI 77499)
  • MFDS Evaluation of Functional Cosmetics: Completion of functional cosmetics review (or report) according to the Cosmetics Act
  • Precautions when using: 1. Consult a specialist if you have abnormal symptoms or side effects such as a skin rash, swelling, or itchiness during use or from exposure to direct sunlight after use. 2. Do not use on wounds or other affected areas. 3. Storage and handling instructions a. Keep out of reach of children. b. Keep away from direct sunlight.
  • Quality Assurance Standard: Compensation for defective products is provided according to the criteria notified by the Fair Trade Commission.

Processing Time

  • We process and ship orders Monday through Friday, excluding holidays.
  • Most orders are processed within 1–3 business days, depending on product availability.
  • Processing time does not include delivery time, which varies based on your location and the product’s shipping origin.

Shipping Coverage

We currently ship to addresses within the United States only.

Products may ship from:

  • Our U.S. warehouses, or
  • Our international fulfillment centers (including Korea, Japan, China, Australia, Mexico, Canada, the United Kingdom, and the EU).

Each product page clearly displays the “Ships From” location before checkout.


Shipping Methods & Estimated Delivery

Shipping Method Estimated Delivery Cost
Free Shipping (US) 5–10 business days Free, available on eligible items
Standard Shipping (US to US by Item) 5–10 business days $5.95 for the first item, $3.00 each additional
Standard Shipping (From US Warehouse by Weight) 3–7 business days Starts at $5.95, increasing by $2 for every additional 4 oz (0.25 lb) up to 1 lb, then by $4 for each additional pound beyond 1 lb.
Extended Delivery (Ships from Overseas Warehouse) 10–20 business days $14.50 for the first item, $2.00 each additional

Shipping costs vary by product weight, quantity and origin. Exact rates and delivery estimates are displayed on each product page and confirmed during checkout.

Free Shipping

We offer free standard shipping on select products or during promotional periods. Availability of free shipping will be displayed on the product page and at checkout. 


Carriers

We primarily use USPS and UPS for U.S. deliveries. Items shipped from international warehouses may be handled by partner carriers depending on the country of origin.


Import Duties & Taxes

All import duties and taxes for goods imported into the United States are included in the product price. There are no hidden fees or additional charges at checkout.


Tracking & Notifications

Every order is fully trackable. You will receive a tracking number via email once your order ships. If your order ships in multiple packages, each package will have its own tracking number. If you don’t receive a shipping confirmation immediately, your order is still being processed and will arrive within the estimated timeframe shown at checkout.

You can track your shipment anytime using the Track Your Order page on our website.


Order Changes & Cancellations

If you need to modify or cancel an order, please contact our customer support team as soon as possible. Orders can only be canceled before they ship. Once shipped, cancellations are not possible, but you may request a return after the item is delivered.

Contact: support@ibspot.com


Item Not Received

If your tracking number shows “Delivered” but you haven’t received your package:

  1. Check with your local USPS or UPS office.
  2. Confirm that the shipping address provided was correct.
  3. If the issue remains unresolved, contact support@ibspot.com for assistance.

Damaged or Lost Parcels

If your package arrives damaged or fails to arrive, please contact us immediately. For deliveries to P.O. boxes, ibspot is not responsible for damage caused by weather, temperature, or theft.


Customer Support

For any questions about shipping, tracking, or delivery, our customer support team is here to help.

Email: support@ibspot.com

We’re always happy to help.

Please read our policy carefully before making a purchase.
We aim to ensure every customer has a smooth and transparent experience with ibspot.com.


Order Cancellation Policy

Customers may request to cancel an order before it has been shipped.
Once the package has been shipped, cancellations are no longer possible; however, you may still request a return after receiving your order.

How to Request a Cancellation

You can contact us through:

Please submit your cancellation request as soon as possible after placing the order to allow us to process it before shipment.


Return Policy

We accept returns for most items within 30 days of delivery for a full refund.

To be eligible for a return:

  • The item must be unused, in the same condition as received, and in its original packaging.
  • A tracking number must be provided to confirm the return shipment.

Non-Returnable Items

Certain products cannot be returned, including:

  • Perishable goods (for example, food, flowers, newspapers, magazines)
  • Intimate or sanitary goods
  • Hazardous materials or flammable liquids/gases
  • Gift cards
  • Downloadable software
  • Some health and personal care items

Partial Refunds (If Applicable)

Partial refunds may be granted in specific situations, such as:

  • Books with obvious signs of use
  • Opened CDs, DVDs, software, or vinyl records
  • Items not in their original condition, damaged, or missing parts not due to our error
  • Items returned more than 30 days after delivery

How to Return an Item

To initiate a return, please contact us at support@ibspot.com with your order number and details about the product you wish to return.
Our team will provide you with return instructions and a prepaid return label.


Shipping Cost for Returns

Please contact us before returning any item.
We will provide a free return shipping label.

If a return is sent back without prior contact or without our provided label, we cannot be held responsible for return shipping costs.

For items valued over $75, we recommend using a trackable shipping service or purchasing shipping insurance.
We cannot guarantee that we will receive your returned item if shipped independently.


Refund Processing

Once your return is received and inspected:

  • In-store returns are refunded to the original form of payment or issued as a gift card.
  • Mail-in returns using our prepaid label are refunded to the original payment method within 3–5 business days after we receive your return.

Please allow:

  • 5–7 business days for the return to reach our Returns Center.
  • An additional 3–10 business days for your bank to post the refund to your account.

Damages, Issues & Claims

Please inspect your order immediately upon receipt.
If you receive a defective, damaged, or incorrect item, contact us right away at support@ibspot.com.
We’ll evaluate the issue promptly and make it right.

Product Claims

Before purchasing, please review product details carefully.
If there is a problem with your order upon arrival, visit our Support Center or contact us directly to arrange return shipping or replacement.


Exchanges

We do not process direct exchanges.
The fastest way to get what you need is to return the original item and place a new order once your return is accepted.


Return Address

IBSPOT Return Center
15 Sawmill Ln
Dover Plains, NY 12522
United States


Customer Support

Our support team is available 24/7 to assist with cancellations, returns, or general inquiries.

Email: support@ibspot.com
Contact Form: Contact Us page

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