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MIXSOON [MIXSOON]Pure Glow Essentials Set
MIXSOON [MIXSOON]Pure Glow Essentials Set
MIXSOON [MIXSOON]Pure Glow Essentials Set
MIXSOON [MIXSOON]Pure Glow Essentials Set
MIXSOON [MIXSOON]Pure Glow Essentials Set

MIXSOON [MIXSOON]Pure Glow Essentials Set

$58.28

[MIXSOON] Pure Glow Essentials Set

Discover your radiant glow with this curated set of essential skincare minis. Each product is designed to gently cleanse, soothe, and hydrate your skin, leaving it feeling refreshed and revitalized.

Highlights:

  • Complete skincare routine in travel-friendly sizes.
  • Formulated with gentle and effective ingredients.
  • Helps to cleanse, soothe, and hydrate skin.
  • Ideal for all skin types, especially sensitive skin.
  • Promotes a healthy and radiant complexion.

Set Includes:

Product Size Key Benefits
Bean Cleansing Oil 20ml Effectively removes makeup and impurities while moisturizing.
Centella Cleansing Foam 20ml Gently cleanses and soothes sensitive skin.
Centella Asiatica Toner 30ml Provides instant soothing relief for irritated skin.
Bean Essence 20ml Reduces sebum, exfoliates, and hydrates.
Bean Cream 15ml Nourishes and moisturizes for a healthy skin barrier.

Categories: Skin Care, Makeup, Hair Care, Body Care, Tools & Accessories, Fragrance, Men's Care

Description
This Pure Glow Essentials Set contains:
Bean Cleansing Oil 20ml
Centella Cleansing Foam 20ml
Centella Asiatica Toner 30ml
Bean Essence 20ml
Bean Cream 15ml

[Bean Cleansing Oil]
A cleansing oil that moisturizes skin while effectively removing makeup and impurities off skin.
Lightweight liquid oil texture that does not leave residue on skin, leaving skin feeling refreshed and hydrated after use.
Infused with fermented ingredients from the beloved Bean Essence like Lactobacillus/Soybean Ferment Extract and Saccharomyces/Barley Seed Ferment Filtrate to provide skin with rich nutrients of Vitamins and Proteins.
Offers deep cleansing that seamlessly removes even waterproof makeup.
Completed skin irritation test.

[Centella Cleansing Foam]
A gentle and mild cleansing foam that soothes and does not strip your skin.
Contains 32.8% Centella Asiatica Extract and Altermonas to hydrate and calm skin.
Mildly acidic formula with a pH value of 3.0-5.0 that maintains the skin's natural balance.
Rich and soft lather that is refreshing to skin.

[Centella Asiatica Toner]

Offers instant soothing effect for irritated and sensitive skin.
Contains 100% Centella Asiatica ingredients only.
Delivers nutrients and helps to reduce skin irritation.

[Bean Essence]
An essence that helps to reduce excessive sebum, dead skin cells while delivering hydration to dry skin.
Keeps skin moisturized with Lactobacillus/Soybean Ferment Extract.
Skin irritation test completed.
Smoothens skin texture with Lactobacillus/Punica Granatum Fruit Ferment Extract.
Revitalizes skin with Saccharomyces/Barley Seed Ferment Filtrate.
Offers antioxidant properties with Lactobacillus/Pear Juice Ferment Filtrate.
The rich texture might look sticky but it actually leaves a refreshing finish.

[Bean Cream]
This rich Bean Cream deeply moisturizes and nourishes skin with Lactobacillus/Soybean Ferment Extract.
Contains various fermented plant-based ingredients such as fermented barley and fermented pomegranate to nourish and protect skin.
The dense and firm cream texture helps to keep skin moisturized for a long time with a non-sticky finish.


How To Use
Step1. Bean Cleansing Oil: Apply to dry face, massage gently, then rinse with warm water.
Step2. Centella Cleansing Foam: Apply to damp face, lather, then rinse with warm water.
Step3. Centella Toner: Apply to face and neck with a cotton pad.
Step 4. Bean Essence: Apply to face and neck, pat gently until absorbed.
Step5. Bean Cream: Apply to face and neck, gently massage until absorbed. Use morning and evening.


Key Ingredients
[Bean Cleansing Oil] Ethylhexyl Palmitate, Sorbeth-30 Tetraoleate, Triethylhexanoin, Glycine Soja (Soybean) Oil (50,000ppm), Caprylic/Capric Triglyceride, Simmondsia Chinensis (Jojoba) Seed Oil, Fragrance, Tocopherol, Helianthus Annuus (Sunflower) Seed Oil, Caprylyl Glycol, Ethylhexylglycerin, Water, Propanediol, Glycerin, Lactobacillus/Pear Juice Ferment Filtrate, Lactobacillus/Punica Granatum Fruit Ferment Extract, Lactobacillus/Soybean Ferment Extract (2.5ppm), Saccharomyces/Barley Seed Ferment Filtrate [Centella Cleansing Foam] Water, Sodium Cocoyl Isethionate, Glycerin, Hydroxypropyl Starch Phosphate, Sodium Methyl Cocoyl Taurate, Propanediol, Potassium Cocoyl Glycinate, Acrylates Copolymer, Cetearyl Alcohol, Potassium Cocoate, Sorbitan Olivate, Salicylic Acid, Glycol Distearate, Glyceryl Stearate, Citric Acid, Caprylyl Glycol, Butylene Glycol, 1,2-Hexanediol, Glyceryl Caprylate, Centella Asiatica Extract (500ppm), Disodium EDTA [Centella Asiatica Toner] Water, Butylene Glycol, 1,2-Hexanediol, Centella Asiatica Extract (10,000ppm) [Bean Essence] Water, Propanediol, Glycerin, Lactobacillus/Soybean Ferment Extract (25,000oom), Lactobacillus/Punica Granatum Fruit Ferment Extract, Saccharomyces/Barley Seed Ferment Filtrate, Lactobacillus/Pear Juice Ferment Filtrate [Bean Cream] Water, Glycerin, Caprylic/Capric Triglyceride, Hydrogenated Polyisobutene, Polyglyceryl-3 Distearate, Hydrogenated Coco-Glycerides, Limnanthes Alba (Meadowfoam) Seed Oil, Butylene Glycol, Diisostearyl Malate, Vinyl Dimethicone, Cetearyl Alcohol, Stearic Acid, Hydroxyethyl Acrylate/Sodium Acryloyldimethyl Taurate Copolymer, Glyceryl Stearate, Hydroxyacetophenone, Sorbitan Isostearate, Glyceryl Stearate Citrate, Carbomer, Tromethamine, Panthenol, Dipotassium Glycyrrhizate, Hydrogenated Lecithin, Propanediol, Ethylhexylglycerin, Adenosine, Melia Azadirachta Flower Extract, Eclipta Prostrata Extract, Coccinia Indica Fruit Extract, Disodium EDTA, Sodium Polyacrylate, Ocimum Sanctum Leaf Extract, MeliaAzadirachta Leaf Extract, Curcuma Longa (Turmeric) Root Extract, Corallina Officinalis Extract, Lactobacillus/Soybean Ferment Extract (50ppm), Lactobacillus/Punica Granatum Fruit Ferment Extract, Saccharomyces/Barley Seed Ferment Filtrate, Lactobacillus/Pear Juice Ferment Filtrate, Palmitic Acid, Citrus Aurantium Bergamia (Bergamot) Fruit Oil, Oleic Acid, Lavandula Angustifolia (Lavender) Oil, Anthemis Nobilis Flower Oil



Isin:
IN8P7CAB2BG0

$58.28

In Stock

Sold by , Fulfilled by IBSPOT • Ships from US

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MIXSOON [MIXSOON]Pure Glow Essentials Set

MIXSOON [MIXSOON]Pure Glow Essentials Set

$58.28

[MIXSOON] Pure Glow Essentials Set

Discover your radiant glow with this curated set of essential skincare minis. Each product is designed to gently cleanse, soothe, and hydrate your skin, leaving it feeling refreshed and revitalized.

Highlights:

  • Complete skincare routine in travel-friendly sizes.
  • Formulated with gentle and effective ingredients.
  • Helps to cleanse, soothe, and hydrate skin.
  • Ideal for all skin types, especially sensitive skin.
  • Promotes a healthy and radiant complexion.

Set Includes:

Product Size Key Benefits
Bean Cleansing Oil 20ml Effectively removes makeup and impurities while moisturizing.
Centella Cleansing Foam 20ml Gently cleanses and soothes sensitive skin.
Centella Asiatica Toner 30ml Provides instant soothing relief for irritated skin.
Bean Essence 20ml Reduces sebum, exfoliates, and hydrates.
Bean Cream 15ml Nourishes and moisturizes for a healthy skin barrier.

Categories: Skin Care, Makeup, Hair Care, Body Care, Tools & Accessories, Fragrance, Men's Care

Description
This Pure Glow Essentials Set contains:
Bean Cleansing Oil 20ml
Centella Cleansing Foam 20ml
Centella Asiatica Toner 30ml
Bean Essence 20ml
Bean Cream 15ml

[Bean Cleansing Oil]
A cleansing oil that moisturizes skin while effectively removing makeup and impurities off skin.
Lightweight liquid oil texture that does not leave residue on skin, leaving skin feeling refreshed and hydrated after use.
Infused with fermented ingredients from the beloved Bean Essence like Lactobacillus/Soybean Ferment Extract and Saccharomyces/Barley Seed Ferment Filtrate to provide skin with rich nutrients of Vitamins and Proteins.
Offers deep cleansing that seamlessly removes even waterproof makeup.
Completed skin irritation test.

[Centella Cleansing Foam]
A gentle and mild cleansing foam that soothes and does not strip your skin.
Contains 32.8% Centella Asiatica Extract and Altermonas to hydrate and calm skin.
Mildly acidic formula with a pH value of 3.0-5.0 that maintains the skin's natural balance.
Rich and soft lather that is refreshing to skin.

[Centella Asiatica Toner]

Offers instant soothing effect for irritated and sensitive skin.
Contains 100% Centella Asiatica ingredients only.
Delivers nutrients and helps to reduce skin irritation.

[Bean Essence]
An essence that helps to reduce excessive sebum, dead skin cells while delivering hydration to dry skin.
Keeps skin moisturized with Lactobacillus/Soybean Ferment Extract.
Skin irritation test completed.
Smoothens skin texture with Lactobacillus/Punica Granatum Fruit Ferment Extract.
Revitalizes skin with Saccharomyces/Barley Seed Ferment Filtrate.
Offers antioxidant properties with Lactobacillus/Pear Juice Ferment Filtrate.
The rich texture might look sticky but it actually leaves a refreshing finish.

[Bean Cream]
This rich Bean Cream deeply moisturizes and nourishes skin with Lactobacillus/Soybean Ferment Extract.
Contains various fermented plant-based ingredients such as fermented barley and fermented pomegranate to nourish and protect skin.
The dense and firm cream texture helps to keep skin moisturized for a long time with a non-sticky finish.


How To Use
Step1. Bean Cleansing Oil: Apply to dry face, massage gently, then rinse with warm water.
Step2. Centella Cleansing Foam: Apply to damp face, lather, then rinse with warm water.
Step3. Centella Toner: Apply to face and neck with a cotton pad.
Step 4. Bean Essence: Apply to face and neck, pat gently until absorbed.
Step5. Bean Cream: Apply to face and neck, gently massage until absorbed. Use morning and evening.


Key Ingredients
[Bean Cleansing Oil] Ethylhexyl Palmitate, Sorbeth-30 Tetraoleate, Triethylhexanoin, Glycine Soja (Soybean) Oil (50,000ppm), Caprylic/Capric Triglyceride, Simmondsia Chinensis (Jojoba) Seed Oil, Fragrance, Tocopherol, Helianthus Annuus (Sunflower) Seed Oil, Caprylyl Glycol, Ethylhexylglycerin, Water, Propanediol, Glycerin, Lactobacillus/Pear Juice Ferment Filtrate, Lactobacillus/Punica Granatum Fruit Ferment Extract, Lactobacillus/Soybean Ferment Extract (2.5ppm), Saccharomyces/Barley Seed Ferment Filtrate [Centella Cleansing Foam] Water, Sodium Cocoyl Isethionate, Glycerin, Hydroxypropyl Starch Phosphate, Sodium Methyl Cocoyl Taurate, Propanediol, Potassium Cocoyl Glycinate, Acrylates Copolymer, Cetearyl Alcohol, Potassium Cocoate, Sorbitan Olivate, Salicylic Acid, Glycol Distearate, Glyceryl Stearate, Citric Acid, Caprylyl Glycol, Butylene Glycol, 1,2-Hexanediol, Glyceryl Caprylate, Centella Asiatica Extract (500ppm), Disodium EDTA [Centella Asiatica Toner] Water, Butylene Glycol, 1,2-Hexanediol, Centella Asiatica Extract (10,000ppm) [Bean Essence] Water, Propanediol, Glycerin, Lactobacillus/Soybean Ferment Extract (25,000oom), Lactobacillus/Punica Granatum Fruit Ferment Extract, Saccharomyces/Barley Seed Ferment Filtrate, Lactobacillus/Pear Juice Ferment Filtrate [Bean Cream] Water, Glycerin, Caprylic/Capric Triglyceride, Hydrogenated Polyisobutene, Polyglyceryl-3 Distearate, Hydrogenated Coco-Glycerides, Limnanthes Alba (Meadowfoam) Seed Oil, Butylene Glycol, Diisostearyl Malate, Vinyl Dimethicone, Cetearyl Alcohol, Stearic Acid, Hydroxyethyl Acrylate/Sodium Acryloyldimethyl Taurate Copolymer, Glyceryl Stearate, Hydroxyacetophenone, Sorbitan Isostearate, Glyceryl Stearate Citrate, Carbomer, Tromethamine, Panthenol, Dipotassium Glycyrrhizate, Hydrogenated Lecithin, Propanediol, Ethylhexylglycerin, Adenosine, Melia Azadirachta Flower Extract, Eclipta Prostrata Extract, Coccinia Indica Fruit Extract, Disodium EDTA, Sodium Polyacrylate, Ocimum Sanctum Leaf Extract, MeliaAzadirachta Leaf Extract, Curcuma Longa (Turmeric) Root Extract, Corallina Officinalis Extract, Lactobacillus/Soybean Ferment Extract (50ppm), Lactobacillus/Punica Granatum Fruit Ferment Extract, Saccharomyces/Barley Seed Ferment Filtrate, Lactobacillus/Pear Juice Ferment Filtrate, Palmitic Acid, Citrus Aurantium Bergamia (Bergamot) Fruit Oil, Oleic Acid, Lavandula Angustifolia (Lavender) Oil, Anthemis Nobilis Flower Oil



Isin:
IN8P7CAB2BG0

[MIXSOON] Pure Glow Essentials Set

Discover your radiant glow with this curated set of essential skincare minis. Each product is designed to gently cleanse, soothe, and hydrate your skin, leaving it feeling refreshed and revitalized.

Highlights:

  • Complete skincare routine in travel-friendly sizes.
  • Formulated with gentle and effective ingredients.
  • Helps to cleanse, soothe, and hydrate skin.
  • Ideal for all skin types, especially sensitive skin.
  • Promotes a healthy and radiant complexion.

Set Includes:

Product Size Key Benefits
Bean Cleansing Oil 20ml Effectively removes makeup and impurities while moisturizing.
Centella Cleansing Foam 20ml Gently cleanses and soothes sensitive skin.
Centella Asiatica Toner 30ml Provides instant soothing relief for irritated skin.
Bean Essence 20ml Reduces sebum, exfoliates, and hydrates.
Bean Cream 15ml Nourishes and moisturizes for a healthy skin barrier.

Categories: Skin Care, Makeup, Hair Care, Body Care, Tools & Accessories, Fragrance, Men's Care

Description
This Pure Glow Essentials Set contains:
Bean Cleansing Oil 20ml
Centella Cleansing Foam 20ml
Centella Asiatica Toner 30ml
Bean Essence 20ml
Bean Cream 15ml

[Bean Cleansing Oil]
A cleansing oil that moisturizes skin while effectively removing makeup and impurities off skin.
Lightweight liquid oil texture that does not leave residue on skin, leaving skin feeling refreshed and hydrated after use.
Infused with fermented ingredients from the beloved Bean Essence like Lactobacillus/Soybean Ferment Extract and Saccharomyces/Barley Seed Ferment Filtrate to provide skin with rich nutrients of Vitamins and Proteins.
Offers deep cleansing that seamlessly removes even waterproof makeup.
Completed skin irritation test.

[Centella Cleansing Foam]
A gentle and mild cleansing foam that soothes and does not strip your skin.
Contains 32.8% Centella Asiatica Extract and Altermonas to hydrate and calm skin.
Mildly acidic formula with a pH value of 3.0-5.0 that maintains the skin's natural balance.
Rich and soft lather that is refreshing to skin.

[Centella Asiatica Toner]

Offers instant soothing effect for irritated and sensitive skin.
Contains 100% Centella Asiatica ingredients only.
Delivers nutrients and helps to reduce skin irritation.

[Bean Essence]
An essence that helps to reduce excessive sebum, dead skin cells while delivering hydration to dry skin.
Keeps skin moisturized with Lactobacillus/Soybean Ferment Extract.
Skin irritation test completed.
Smoothens skin texture with Lactobacillus/Punica Granatum Fruit Ferment Extract.
Revitalizes skin with Saccharomyces/Barley Seed Ferment Filtrate.
Offers antioxidant properties with Lactobacillus/Pear Juice Ferment Filtrate.
The rich texture might look sticky but it actually leaves a refreshing finish.

[Bean Cream]
This rich Bean Cream deeply moisturizes and nourishes skin with Lactobacillus/Soybean Ferment Extract.
Contains various fermented plant-based ingredients such as fermented barley and fermented pomegranate to nourish and protect skin.
The dense and firm cream texture helps to keep skin moisturized for a long time with a non-sticky finish.


How To Use
Step1. Bean Cleansing Oil: Apply to dry face, massage gently, then rinse with warm water.
Step2. Centella Cleansing Foam: Apply to damp face, lather, then rinse with warm water.
Step3. Centella Toner: Apply to face and neck with a cotton pad.
Step 4. Bean Essence: Apply to face and neck, pat gently until absorbed.
Step5. Bean Cream: Apply to face and neck, gently massage until absorbed. Use morning and evening.


Key Ingredients
[Bean Cleansing Oil] Ethylhexyl Palmitate, Sorbeth-30 Tetraoleate, Triethylhexanoin, Glycine Soja (Soybean) Oil (50,000ppm), Caprylic/Capric Triglyceride, Simmondsia Chinensis (Jojoba) Seed Oil, Fragrance, Tocopherol, Helianthus Annuus (Sunflower) Seed Oil, Caprylyl Glycol, Ethylhexylglycerin, Water, Propanediol, Glycerin, Lactobacillus/Pear Juice Ferment Filtrate, Lactobacillus/Punica Granatum Fruit Ferment Extract, Lactobacillus/Soybean Ferment Extract (2.5ppm), Saccharomyces/Barley Seed Ferment Filtrate [Centella Cleansing Foam] Water, Sodium Cocoyl Isethionate, Glycerin, Hydroxypropyl Starch Phosphate, Sodium Methyl Cocoyl Taurate, Propanediol, Potassium Cocoyl Glycinate, Acrylates Copolymer, Cetearyl Alcohol, Potassium Cocoate, Sorbitan Olivate, Salicylic Acid, Glycol Distearate, Glyceryl Stearate, Citric Acid, Caprylyl Glycol, Butylene Glycol, 1,2-Hexanediol, Glyceryl Caprylate, Centella Asiatica Extract (500ppm), Disodium EDTA [Centella Asiatica Toner] Water, Butylene Glycol, 1,2-Hexanediol, Centella Asiatica Extract (10,000ppm) [Bean Essence] Water, Propanediol, Glycerin, Lactobacillus/Soybean Ferment Extract (25,000oom), Lactobacillus/Punica Granatum Fruit Ferment Extract, Saccharomyces/Barley Seed Ferment Filtrate, Lactobacillus/Pear Juice Ferment Filtrate [Bean Cream] Water, Glycerin, Caprylic/Capric Triglyceride, Hydrogenated Polyisobutene, Polyglyceryl-3 Distearate, Hydrogenated Coco-Glycerides, Limnanthes Alba (Meadowfoam) Seed Oil, Butylene Glycol, Diisostearyl Malate, Vinyl Dimethicone, Cetearyl Alcohol, Stearic Acid, Hydroxyethyl Acrylate/Sodium Acryloyldimethyl Taurate Copolymer, Glyceryl Stearate, Hydroxyacetophenone, Sorbitan Isostearate, Glyceryl Stearate Citrate, Carbomer, Tromethamine, Panthenol, Dipotassium Glycyrrhizate, Hydrogenated Lecithin, Propanediol, Ethylhexylglycerin, Adenosine, Melia Azadirachta Flower Extract, Eclipta Prostrata Extract, Coccinia Indica Fruit Extract, Disodium EDTA, Sodium Polyacrylate, Ocimum Sanctum Leaf Extract, MeliaAzadirachta Leaf Extract, Curcuma Longa (Turmeric) Root Extract, Corallina Officinalis Extract, Lactobacillus/Soybean Ferment Extract (50ppm), Lactobacillus/Punica Granatum Fruit Ferment Extract, Saccharomyces/Barley Seed Ferment Filtrate, Lactobacillus/Pear Juice Ferment Filtrate, Palmitic Acid, Citrus Aurantium Bergamia (Bergamot) Fruit Oil, Oleic Acid, Lavandula Angustifolia (Lavender) Oil, Anthemis Nobilis Flower Oil



Processing Time

  • We process and ship orders Monday through Friday, excluding holidays.
  • Most orders are processed within 1–3 business days, depending on product availability.
  • Processing time does not include delivery time, which varies based on your location and the product’s shipping origin.

Shipping Coverage

We currently ship to addresses within the United States only.

Products may ship from:

  • Our U.S. warehouses, or
  • Our international fulfillment centers (including Korea, Japan, China, Australia, Mexico, Canada, the United Kingdom, and the EU).

Each product page clearly displays the “Ships From” location before checkout.

Shipping Methods & Estimated Delivery

Shipping Method Estimated Delivery Cost
Free Shipping (US) 5–10 business days Free, available on eligible items
Standard Shipping (US to US by Item) 5–10 business days $5.95 for the first item, $3.00 each additional
Standard Shipping (From US Warehouse by Weight) 3–7 business days Starts at $5.95, increasing by $2 for every additional 4 oz (0.25 lb) up to 1 lb, then by $4 for each additional pound beyond 1 lb.
Extended Delivery (Ships from Overseas Warehouse) 10–20 business days $14.50 for the first item, $2.00 each additional

Shipping costs vary by product weight, quantity and origin. Exact rates and delivery estimates are displayed on each product page and confirmed during checkout.

Free Shipping

We offer free standard shipping on select products or during promotional periods. Availability of free shipping will be displayed on the product page and at checkout. 

Carriers

We primarily use USPS and UPS for U.S. deliveries. Items shipped from international warehouses may be handled by partner carriers depending on the country of origin.

Import Duties & Taxes

All import duties and taxes for goods imported into the United States are included in the product price. There are no hidden fees or additional charges at checkout.

Tracking & Notifications

Every order is fully trackable. You will receive a tracking number via email once your order ships. If your order ships in multiple packages, each package will have its own tracking number. If you don’t receive a shipping confirmation immediately, your order is still being processed and will arrive within the estimated timeframe shown at checkout.

You can track your shipment anytime using the Track Your Order page on our website.

Order Changes & Cancellations

If you need to modify or cancel an order, please contact our customer support team as soon as possible. Orders can only be canceled before they ship. Once shipped, cancellations are not possible, but you may request a return after the item is delivered.

Contact: support@ibspot.com

Item Not Received

If your tracking number shows “Delivered” but you haven’t received your package:

  1. Check with your local USPS or UPS office.
  2. Confirm that the shipping address provided was correct.
  3. If the issue remains unresolved, contact support@ibspot.com for assistance.

Damaged or Lost Parcels

If your package arrives damaged or fails to arrive, please contact us immediately. For deliveries to P.O. boxes, ibspot is not responsible for damage caused by weather, temperature, or theft.

Customer Support

For any questions about shipping, tracking, or delivery, our customer support team is here to help.

Email: support@ibspot.com

We’re always happy to help.

Please read our policy carefully before making a purchase.
We aim to ensure every customer has a smooth and transparent experience with ibspot.com.

Order Cancellation Policy

Customers may request to cancel an order before it has been shipped.
Once the package has been shipped, cancellations are no longer possible; however, you may still request a return after receiving your order.

How to Request a Cancellation

You can contact us through:

Please submit your cancellation request as soon as possible after placing the order to allow us to process it before shipment.

Return Policy

We accept returns for most items within 30 days of delivery for a full refund.

To be eligible for a return:

  • The item must be unused, in the same condition as received, and in its original packaging.
  • A tracking number must be provided to confirm the return shipment.

Non-Returnable Items

Certain products cannot be returned, including:

  • Perishable goods (for example, food, flowers, newspapers, magazines)
  • Intimate or sanitary goods
  • Hazardous materials or flammable liquids/gases
  • Gift cards
  • Downloadable software
  • Some health and personal care items

Partial Refunds (If Applicable)

Partial refunds may be granted in specific situations, such as:

  • Books with obvious signs of use
  • Opened CDs, DVDs, software, or vinyl records
  • Items not in their original condition, damaged, or missing parts not due to our error
  • Items returned more than 30 days after delivery

How to Return an Item

To initiate a return, please contact us at support@ibspot.com with your order number and details about the product you wish to return.
Our team will provide you with return instructions and a prepaid return label.

Shipping Cost for Returns

Please contact us before returning any item.
We will provide a free return shipping label.

If a return is sent back without prior contact or without our provided label, we cannot be held responsible for return shipping costs.

For items valued over $75, we recommend using a trackable shipping service or purchasing shipping insurance.
We cannot guarantee that we will receive your returned item if shipped independently.

Refund Processing

Once your return is received and inspected:

  • In-store returns are refunded to the original form of payment or issued as a gift card.
  • Mail-in returns using our prepaid label are refunded to the original payment method within 3–5 business days after we receive your return.

Please allow:

  • 5–7 business days for the return to reach our Returns Center.
  • An additional 3–10 business days for your bank to post the refund to your account.

Damages, Issues & Claims

Please inspect your order immediately upon receipt.
If you receive a defective, damaged, or incorrect item, contact us right away at support@ibspot.com.
We’ll evaluate the issue promptly and make it right.

Product Claims

Before purchasing, please review product details carefully.
If there is a problem with your order upon arrival, visit our Support Center or contact us directly to arrange return shipping or replacement.

Exchanges

We do not process direct exchanges.
The fastest way to get what you need is to return the original item and place a new order once your return is accepted.

Return Address

IBSPOT Return Center
15 Sawmill Ln
Dover Plains, NY 12522
United States

Customer Support

Our support team is available 24/7 to assist with cancellations, returns, or general inquiries.

Email: support@ibspot.com
Contact Form: Contact Us page

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