Mise-en-scène Volume Care Treatment 330ml 3-pack
$51.59
- $12.99 shipping from South Korea View details
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- Free 30-Day Returns
- Full Refund for Damaged or Incorrect Items
- Guaranteed Delivery or Money Back
- Secure Checkout & Fast Support
- 내용물의 용량 또는 중량: 330ml 3개
- 사용기한 또는 개봉 후 사용기간: 제조일로부터 36개월
- 사용방법: 샴푸 후 두피를 제외한 모발 전체, 특히 모발 끝 부분을 중심으로 바른 다음 1~2분 후 깨끗이 헹구어 냅니다.
- 제품 주요 사양: 모든모발용
- 화장품제조업자, 화장품책임판매업자 및 맞춤형화장품판매업자: 아모레퍼시픽 / 아모레퍼시픽
- 제조국: 한국
- 화장품법에 따라 기재, 표시하여야 하는 모든 성분: 정제수,솔비톨,다이메티콘,다이프로필렌글라이콜,베헨트라이모늄클로라이드,스테아릴알코올,베헤닐알코올,하이드로제네이티드폴리아이소부텐,폴리비닐알코올,아이소프로필알코올,세틸에스터,향료,프로판다이올,다이소듐이디티에이,에틸헥실글리세린,벤질살리실레이트,부틸페닐메티릎로피오날,헥실신남알,리날룰,벤질알코올,라즈베리추출물,구기자추출물,로우스위트블루베리추출물,커피콩추출물,무환자추출물,크랜베리추출물,비치스트로베리추출물,진들딸기추출물,프로필렌글라이콜,페녹시에탄올,부틸렌글라이콜,오렌지추출물,황색4호,적색227호,키위추출물,살구씨추출물,자몽추출물,에탄올,토코페롤,파워베리성분225ppm함유
- 화장품법에 따른 기능성 화장품 (미백, 주름개선, 자외선 차단제품 등)의 경우 "화장품법에 따른 기능성 화장품 심사(또는 보고)를 필함"의 문구: 대상아님 / 대상아님
- 사용할 때 주의사항: 1. 눈에 들어갔을 때에는 즉시 씻어낼 것 2. 사용후 물로 씻어내지 않으면 탈모 또는 탈색의 원인이 될 수 있으므로 주의할 것 3. 화장품 사용시 또는 사용 후 직사광선에 의하여 사용부위가 붉은반점,부어오름 또는 가려움증 등의 이상 증상이나 부작용이 있는 경우 전문의 등과 상담할 것 4. 상처가 있는 부위 등에는 사용을 자제할 것 5. 보관 및 취급 시의 주의사항 가)어린이의 손이 닿지 않는 곳에 보관할 것 나)직사광선을 피해서 보관할 것 다)내용물이 바닥에 뿌려지거나 떨어졌을 때에는 미끄러우니 주의하시고, 즉시 물로 닦아내십시오.
- 소비자상담관련 전화번호: 02-718-8007
- 품질보증기준: 공정거래위원회 고시(소비자분쟁해결기준)에 의거하여 보상해 드립니다.
- 기타: 구매수량 제한 상품은 유사 배송지 또는 수량 초과 주문 시 취소될 수 있습니다.
- 위탁판매자 정보: 업체명: (주)금옥숭유통 주소: 서울 영등포구 양평로21길 26 양평동5가, 선유도역1차아이에스비즈타워 1708호 (양평동5가) 사업자등록번호: 105-86-25182 ※ 본 필수정보 및 상세설명은 위탁판매자가 직접 등록한 정보입니다.
Processing Time
- We process and ship orders Monday through Friday, excluding holidays.
- Most orders are processed within 1–3 business days, depending on product availability.
- Processing time does not include delivery time, which varies based on your location and the product’s shipping origin.
Shipping Coverage
We currently ship to addresses within the United States only.
Products may ship from:
- Our U.S. warehouses, or
- Our international fulfillment centers (including Korea, Japan, China, Australia, Mexico, Canada, the United Kingdom, and the EU).
Each product page clearly displays the “Ships From” location before checkout.
Shipping Methods & Estimated Delivery
| Shipping Method | Estimated Delivery | Cost |
|---|---|---|
| Free Shipping (US) | 5–10 business days | Free, available on eligible items |
| Standard Shipping (US to US by Item) | 5–10 business days | $5.95 for the first item, $3.00 each additional |
| Standard Shipping (From US Warehouse by Weight) | 3–7 business days | Starts at $5.95, increasing by $2 for every additional 4 oz (0.25 lb) up to 1 lb, then by $4 for each additional pound beyond 1 lb. |
| Extended Delivery (Ships from Overseas Warehouse) | 10–20 business days | $14.99 for the first item, $2.00 each additional |
Shipping costs vary by product weight, quantity and origin. Exact rates and delivery estimates are displayed on each product page and confirmed during checkout.
Free Shipping
We offer free standard shipping on select products or during promotional periods. Availability of free shipping will be displayed on the product page and at checkout.
Carriers
We primarily use USPS and UPS for U.S. deliveries. Items shipped from international warehouses may be handled by partner carriers depending on the country of origin.
Import Duties & Taxes
All import duties and taxes for goods imported into the United States are included in the product price. There are no hidden fees or additional charges at checkout.
Tracking & Notifications
Every order is fully trackable. You will receive a tracking number via email once your order ships. If your order ships in multiple packages, each package will have its own tracking number. If you don’t receive a shipping confirmation immediately, your order is still being processed and will arrive within the estimated timeframe shown at checkout.
You can track your shipment anytime using the Track Your Order page on our website.
Order Changes & Cancellations
If you need to modify or cancel an order, please contact our customer support team as soon as possible. Orders can only be canceled before they ship. Once shipped, cancellations are not possible, but you may request a return after the item is delivered.
Contact: support@ibspot.com
Item Not Received
If your tracking number shows “Delivered” but you haven’t received your package:
- Check with your local USPS or UPS office.
- Confirm that the shipping address provided was correct.
- If the issue remains unresolved, contact support@ibspot.com for assistance.
Damaged or Lost Parcels
If your package arrives damaged or fails to arrive, please contact us immediately. For deliveries to P.O. boxes, ibspot is not responsible for damage caused by weather, temperature, or theft.
Customer Support
For any questions about shipping, tracking, or delivery, our customer support team is here to help.
Email: support@ibspot.com
We’re always happy to help.
Please read our policy carefully before making a purchase.
We aim to ensure every customer has a smooth and transparent experience with ibspot.com.
Order Cancellation Policy
Customers may request to cancel an order before it has been shipped.
Once the package has been shipped, cancellations are no longer possible; however, you may still request a return after receiving your order.
How to Request a Cancellation
You can contact us through:
- Email: support@ibspot.com
- Contact Form: Submit a request through our Contact Us page
Please submit your cancellation request as soon as possible after placing the order to allow us to process it before shipment.
Return Policy
We accept returns for most items within 30 days of delivery for a full refund.
To be eligible for a return:
- The item must be unused, in the same condition as received, and in its original packaging.
- A tracking number must be provided to confirm the return shipment.
Non-Returnable Items
Certain products cannot be returned, including:
- Perishable goods (for example, food, flowers, newspapers, magazines)
- Intimate or sanitary goods
- Hazardous materials or flammable liquids/gases
- Gift cards
- Downloadable software
- Some health and personal care items
Partial Refunds (If Applicable)
Partial refunds may be granted in specific situations, such as:
- Books with obvious signs of use
- Opened CDs, DVDs, software, or vinyl records
- Items not in their original condition, damaged, or missing parts not due to our error
- Items returned more than 30 days after delivery
How to Return an Item
To initiate a return, please contact us at support@ibspot.com with your order number and details about the product you wish to return.
Our team will provide you with return instructions and a prepaid return label.
Shipping Cost for Returns
Please contact us before returning any item.
We may provide a return shipping label for your return. If the return is due to our error, such as receiving the wrong item, a damaged item, or a defective product, we will cover the return shipping cost.
If the return is due to the customer’s reason, such as ordering the wrong item, changing your mind, or no longer needing the item, the original shipping fee and the return label fee will be deducted from your refund amount.
If a return is sent back without prior contact or without using our provided label, we cannot be held responsible for any return shipping costs or delivery issues.
For items valued over $75, we recommend using a trackable shipping service or purchasing shipping insurance.
We cannot guarantee that we will receive your returned item if shipped independently.
Refund Processing
Once your return is received and inspected:
- In-store returns are refunded to the original form of payment or issued as a gift card.
- Mail-in returns using our prepaid label are refunded to the original payment method within 3–5 business days after we receive your return.
Please allow:
- 5–7 business days for the return to reach our Returns Center.
- An additional 3–10 business days for your bank to post the refund to your account.
Damages, Issues & Claims
Please inspect your order immediately upon receipt.
If you receive a defective, damaged, or incorrect item, contact us right away at support@ibspot.com.
We’ll evaluate the issue promptly and make it right.
Product Claims
Before purchasing, please review product details carefully.
If there is a problem with your order upon arrival, visit our Support Center or contact us directly to arrange return shipping or replacement.
Exchanges
We do not process direct exchanges.
The fastest way to get what you need is to return the original item and place a new order once your return is accepted.
Return Address
IBSPOT Return Center
15 Sawmill Ln
Dover Plains, NY 12522
United States
Customer Support
Our support team is available 24/7 to assist with cancellations, returns, or general inquiries.
Email: support@ibspot.com
Contact Form: Contact Us page
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