Mediheal Gel Mask 4 Types PDRN Madecassoside Hyaluronic Acid Special Set No.1688759 Hyper Collagen 8+1 sheets / 메디힐 겔마스크 4종 PDRN 마데카소사이드 히알루론산 기획세트 No.1688759 하이퍼 콜라겐 8+1매
$58.09
- $12.99 shipping from South Korea View details
-
Arrives
Mediheal Hyper Gel Mask 4 Types Collagen PDRN Madecassoside Hyaluronic Acid 8+1 Sheets Special Set No.1688759
Product information notice
-
Capacity or weight of contents:
35g X 9EA
-
Product main specifications:
For all skin types
-
Expiration date (or period of use after opening):
36 months from the date of manufacture, immediately after opening
-
How to use:
1. After washing your face, prepare your skin with lotion and then remove the film from the top and bottom mask sheet. 2. Attach the bottom of the sheet to the shape of your face, focusing on your mouth, and attach the top to the shape of your face, focusing on your eyes. 3. After about 30 minutes, remove the sheet and lightly tap the remaining essence on the skin to absorb it. *The time the mask sheet becomes transparent may vary from person to person.
-
Cosmetics manufacturers, responsible cosmetics distributors, and customized cosmetics distributors:
Collagen, PDRN, madecassoside, hyaluronic acid - Miin Co., Ltd. / L&P Cosmetic Co., Ltd.
-
Country of manufacture:
korea
-
All ingredients required to be listed under the Cosmetics Act:
[Hyper Collagen Mask] Purified water, glycerin, dipropylene glycol, niacinamide, cetyl ethylhexanoate, caprylic/capric triglyceride, carob gum, Irish moss, Irish moss powder, hydroxyacetophenone, cellulose gum, shea butter, caprylyl glycol, potassium chloride, jojoba ester, Glyceryl stearate, sodium polyacrylate, collagen (1,100 ppm), stearyl alcohol, cetyl alcohol, sorbitan sesquioleate, hydrogenated polydecene, sucrose, ethylhexylglycerin, sodium stearoyl glutamate, sunflower seed wax, adenosine, butylene glycol, rosemary leaf oil, Trideceth-6, C11-13 isoalkane, hydrolyzed gardenia extract, polyglycerin-3, maltodextrin, lavender oil, 1,2-hexanediol, dipotassium glycyrrhizate, yellow lotus root extract, glutathione, hydrolyzed collagen (500 ppb), goji berry extract, pomegranate extract, Tocopherol, hydrogenated lecithin, soluble collagen (100 ppb), glucose, mannose, collagen extract (1 ppb), Dium EDTA [Hyper PDRN Mask] purified water, glycerin, dipropylene glycol, niacinamide, cetyl ethylhexanoate, damask rose flower water (10,000 ppm), Caprylic/capric triglyceride, carob gum, methyl propanediol, Irish moss, Irish moss powder, hydroxyacetophenone, cellulose gum, shea butter, caprylyl glycol, potassium chloride, jojoba ester, mixed glyceryl stearate, sodium polyacrylate, stearyl alcohol, cetyl alcohol, squalane, Sorbitan sesquioleate, hydrogenated polydecene, sucrose, ethylhexylglycerin, sunflower seed wax, sodium stearoyl glutamate, butylene glycol, adenosine, 1,2-hexanediol, trideceth-6, damask rose flower extract (100 ppm), C11-13 isoalkane, fragrant oil, Polyglycerin-3, scented geranium flower oil, dipotassium glycyrrhizate, hydrogenated lecithin, rose extract, rose flower oil, sodium DNA (1 ppm), tocopherol, sodium EDTA [Hyper Madecassoside Mask] purified water, glycerin, dipropylene glycol, niacinamide, Cetyl ethylhexanoate, centella asiatica leaf water, caprylic/capric triglyceride, carob gum, methylpropanediol, Irish moss, Irish moss powder, panthenol, trehalose, hydroxyacetophenone, cellulose gum, shea butter, glyceryl stearate, caprylyl glycol, potassium chloride, jojoba ester, Mixed glyceryl stearate, sodium polyacrylate, stearyl alcohol, cetyl alcohol, hydrogenated polydecene, sucrose, ethylhexyl glycerin, sodium stearoyl glutamate, sunflower seed wax, butylene glycol, adenosine, juniper oil, 1,2-hexanediol, centella asiatica extract, trideceth-6, Jojoba seed oil, pear extract, fragrant oil, pantolactone, rose damask water, C11-13 isoalkane, polyglyceryl-10 laurate, polyglycerin-3, bulgaris mugwort oil, seawater, oris root extract, melon extract, rosemary leaf oil, pine leaf/stem extract, hydrogenated lecithin, Dipotassium glycyrrhizate, madecassoside, propanediol, rosemary leaf extract, sodium hyaluronate crosspolymer, sodium hyaluronate, hydrolyzed glycosaminoglycan, fragrant chinensis extract, benzyl glycol, tocopherol, hydrolyzed hyaluronic acid, asiaticoside, asiatic acid, Madecassic Acid, Hyaluronic Acid, Ceramide NP, Dium EDTA [Hyper Hyaluronic Acid Mask] Purified water, glycerin, dipropylene glycol, niacinamide, cetyl ethylhexanoate, caprylic/capric triglyceride, carob gum, Irish moss, Irish moss powder, hydroxyacetophenone, Cellulose gum, shea butter, caprylyl glycol, potassium chloride, jojoba ester, glyceryl stearate, sodium polyacrylate, stearyl alcohol, cetyl alcohol, sorbitan sesquioleate, panthenol, hydrogenated polydecene, sucrose, ethylhexyl glycerin, sunflower seed wax, Sodium stearoyl glutamate, adenosine, hydrolyzed hyaluronic acid (100.16 ppm), rosemary leaf oil, trideceth-6, C11-13 isoalkane, polyglycerin-3, lavender oil, butylene glycol, dipotassium glycyrrhizate, pantolactone, glutathione, 1,2-hexanediol, hydrogenated lecithin, tocopherol, sodium hyaluronate (170 ppb), hydrolyzed sodium hyaluronate (166 ppb), dimethylsilanol hyaluronate (165 ppb), potassium hyaluronate (111.8 ppb), Hyaluronic Acid (111.8 ppb), Sodium Hyaluronate Crosspolymer (89.8 ppb), Hydroxypropyl Trimonium Hyaluronate (89.8 ppb), Sodium Hyaluronate Dimethylsilanol (55 ppb), Sodium Acetylated Hyaluronate (45.2 ppb), Pentylene glycol, Dium EDTA
-
Whether functional cosmetics have been reviewed by the Ministry of Food and Drug Safety:
Functional cosmetics review (or report) required under the Cosmetics Act
-
Precautions when using:
※ Before use, be sure to read the instructions and precautions before use. go. If you experience any abnormal symptoms or side effects, such as red spots, swelling, or itching, due to direct sunlight when using or after using cosmetics, consult a specialist. Refrain from using it on areas with wounds, etc. Precautions for storage and handling 1) Store out of reach of children 2) Store out of direct sunlight 4) Use away from eyes ※ Those who are sensitive to adhesive bandages or compresses should be cautious when using ※ The product dries after opening, so use it immediately and avoid reusing a mask once used.
-
Quality assurance standards:
If there is a problem with this product, we will compensate you in accordance with the “Consumer Dispute Resolution Standards” announced by the Fair Trade Commission.
- Free 30-Day Returns
- Full Refund for Damaged or Incorrect Items
- Guaranteed Delivery or Money Back
- Secure Checkout & Fast Support
Mediheal Hyper Gel Mask 4 Types Collagen PDRN Madecassoside Hyaluronic Acid 8+1 Sheets Special Set No.1688759
Product information notice
-
Capacity or weight of contents:
35g X 9EA
-
Product main specifications:
For all skin types
-
Expiration date (or period of use after opening):
36 months from the date of manufacture, immediately after opening
-
How to use:
1. After washing your face, prepare your skin with lotion and then remove the film from the top and bottom mask sheet. 2. Attach the bottom of the sheet to the shape of your face, focusing on your mouth, and attach the top to the shape of your face, focusing on your eyes. 3. After about 30 minutes, remove the sheet and lightly tap the remaining essence on the skin to absorb it. *The time the mask sheet becomes transparent may vary from person to person.
-
Cosmetics manufacturers, responsible cosmetics distributors, and customized cosmetics distributors:
Collagen, PDRN, madecassoside, hyaluronic acid - Miin Co., Ltd. / L&P Cosmetic Co., Ltd.
-
Country of manufacture:
korea
-
All ingredients required to be listed under the Cosmetics Act:
[Hyper Collagen Mask] Purified water, glycerin, dipropylene glycol, niacinamide, cetyl ethylhexanoate, caprylic/capric triglyceride, carob gum, Irish moss, Irish moss powder, hydroxyacetophenone, cellulose gum, shea butter, caprylyl glycol, potassium chloride, jojoba ester, Glyceryl stearate, sodium polyacrylate, collagen (1,100 ppm), stearyl alcohol, cetyl alcohol, sorbitan sesquioleate, hydrogenated polydecene, sucrose, ethylhexylglycerin, sodium stearoyl glutamate, sunflower seed wax, adenosine, butylene glycol, rosemary leaf oil, Trideceth-6, C11-13 isoalkane, hydrolyzed gardenia extract, polyglycerin-3, maltodextrin, lavender oil, 1,2-hexanediol, dipotassium glycyrrhizate, yellow lotus root extract, glutathione, hydrolyzed collagen (500 ppb), goji berry extract, pomegranate extract, Tocopherol, hydrogenated lecithin, soluble collagen (100 ppb), glucose, mannose, collagen extract (1 ppb), Dium EDTA [Hyper PDRN Mask] purified water, glycerin, dipropylene glycol, niacinamide, cetyl ethylhexanoate, damask rose flower water (10,000 ppm), Caprylic/capric triglyceride, carob gum, methyl propanediol, Irish moss, Irish moss powder, hydroxyacetophenone, cellulose gum, shea butter, caprylyl glycol, potassium chloride, jojoba ester, mixed glyceryl stearate, sodium polyacrylate, stearyl alcohol, cetyl alcohol, squalane, Sorbitan sesquioleate, hydrogenated polydecene, sucrose, ethylhexylglycerin, sunflower seed wax, sodium stearoyl glutamate, butylene glycol, adenosine, 1,2-hexanediol, trideceth-6, damask rose flower extract (100 ppm), C11-13 isoalkane, fragrant oil, Polyglycerin-3, scented geranium flower oil, dipotassium glycyrrhizate, hydrogenated lecithin, rose extract, rose flower oil, sodium DNA (1 ppm), tocopherol, sodium EDTA [Hyper Madecassoside Mask] purified water, glycerin, dipropylene glycol, niacinamide, Cetyl ethylhexanoate, centella asiatica leaf water, caprylic/capric triglyceride, carob gum, methylpropanediol, Irish moss, Irish moss powder, panthenol, trehalose, hydroxyacetophenone, cellulose gum, shea butter, glyceryl stearate, caprylyl glycol, potassium chloride, jojoba ester, Mixed glyceryl stearate, sodium polyacrylate, stearyl alcohol, cetyl alcohol, hydrogenated polydecene, sucrose, ethylhexyl glycerin, sodium stearoyl glutamate, sunflower seed wax, butylene glycol, adenosine, juniper oil, 1,2-hexanediol, centella asiatica extract, trideceth-6, Jojoba seed oil, pear extract, fragrant oil, pantolactone, rose damask water, C11-13 isoalkane, polyglyceryl-10 laurate, polyglycerin-3, bulgaris mugwort oil, seawater, oris root extract, melon extract, rosemary leaf oil, pine leaf/stem extract, hydrogenated lecithin, Dipotassium glycyrrhizate, madecassoside, propanediol, rosemary leaf extract, sodium hyaluronate crosspolymer, sodium hyaluronate, hydrolyzed glycosaminoglycan, fragrant chinensis extract, benzyl glycol, tocopherol, hydrolyzed hyaluronic acid, asiaticoside, asiatic acid, Madecassic Acid, Hyaluronic Acid, Ceramide NP, Dium EDTA [Hyper Hyaluronic Acid Mask] Purified water, glycerin, dipropylene glycol, niacinamide, cetyl ethylhexanoate, caprylic/capric triglyceride, carob gum, Irish moss, Irish moss powder, hydroxyacetophenone, Cellulose gum, shea butter, caprylyl glycol, potassium chloride, jojoba ester, glyceryl stearate, sodium polyacrylate, stearyl alcohol, cetyl alcohol, sorbitan sesquioleate, panthenol, hydrogenated polydecene, sucrose, ethylhexyl glycerin, sunflower seed wax, Sodium stearoyl glutamate, adenosine, hydrolyzed hyaluronic acid (100.16 ppm), rosemary leaf oil, trideceth-6, C11-13 isoalkane, polyglycerin-3, lavender oil, butylene glycol, dipotassium glycyrrhizate, pantolactone, glutathione, 1,2-hexanediol, hydrogenated lecithin, tocopherol, sodium hyaluronate (170 ppb), hydrolyzed sodium hyaluronate (166 ppb), dimethylsilanol hyaluronate (165 ppb), potassium hyaluronate (111.8 ppb), Hyaluronic Acid (111.8 ppb), Sodium Hyaluronate Crosspolymer (89.8 ppb), Hydroxypropyl Trimonium Hyaluronate (89.8 ppb), Sodium Hyaluronate Dimethylsilanol (55 ppb), Sodium Acetylated Hyaluronate (45.2 ppb), Pentylene glycol, Dium EDTA
-
Whether functional cosmetics have been reviewed by the Ministry of Food and Drug Safety:
Functional cosmetics review (or report) required under the Cosmetics Act
-
Precautions when using:
※ Before use, be sure to read the instructions and precautions before use. go. If you experience any abnormal symptoms or side effects, such as red spots, swelling, or itching, due to direct sunlight when using or after using cosmetics, consult a specialist. Refrain from using it on areas with wounds, etc. Precautions for storage and handling 1) Store out of reach of children 2) Store out of direct sunlight 4) Use away from eyes ※ Those who are sensitive to adhesive bandages or compresses should be cautious when using ※ The product dries after opening, so use it immediately and avoid reusing a mask once used.
-
Quality assurance standards:
If there is a problem with this product, we will compensate you in accordance with the “Consumer Dispute Resolution Standards” announced by the Fair Trade Commission.
Mediheal Hyper Gel Mask 4 Types Collagen PDRN Madecassoside Hyaluronic Acid 8+1 Sheets Special Set No.1688759
Product information notice
-
Capacity or weight of contents:
35g X 9EA
-
Product main specifications:
For all skin types
-
Expiration date (or period of use after opening):
36 months from the date of manufacture, immediately after opening
-
How to use:
1. After washing your face, prepare your skin with lotion and then remove the film from the top and bottom mask sheet. 2. Attach the bottom of the sheet to the shape of your face, focusing on your mouth, and attach the top to the shape of your face, focusing on your eyes. 3. After about 30 minutes, remove the sheet and lightly tap the remaining essence on the skin to absorb it. *The time the mask sheet becomes transparent may vary from person to person.
-
Cosmetics manufacturers, responsible cosmetics distributors, and customized cosmetics distributors:
Collagen, PDRN, madecassoside, hyaluronic acid - Miin Co., Ltd. / L&P Cosmetic Co., Ltd.
-
Country of manufacture:
korea
-
All ingredients required to be listed under the Cosmetics Act:
[Hyper Collagen Mask] Purified water, glycerin, dipropylene glycol, niacinamide, cetyl ethylhexanoate, caprylic/capric triglyceride, carob gum, Irish moss, Irish moss powder, hydroxyacetophenone, cellulose gum, shea butter, caprylyl glycol, potassium chloride, jojoba ester, Glyceryl stearate, sodium polyacrylate, collagen (1,100 ppm), stearyl alcohol, cetyl alcohol, sorbitan sesquioleate, hydrogenated polydecene, sucrose, ethylhexylglycerin, sodium stearoyl glutamate, sunflower seed wax, adenosine, butylene glycol, rosemary leaf oil, Trideceth-6, C11-13 isoalkane, hydrolyzed gardenia extract, polyglycerin-3, maltodextrin, lavender oil, 1,2-hexanediol, dipotassium glycyrrhizate, yellow lotus root extract, glutathione, hydrolyzed collagen (500 ppb), goji berry extract, pomegranate extract, Tocopherol, hydrogenated lecithin, soluble collagen (100 ppb), glucose, mannose, collagen extract (1 ppb), Dium EDTA [Hyper PDRN Mask] purified water, glycerin, dipropylene glycol, niacinamide, cetyl ethylhexanoate, damask rose flower water (10,000 ppm), Caprylic/capric triglyceride, carob gum, methyl propanediol, Irish moss, Irish moss powder, hydroxyacetophenone, cellulose gum, shea butter, caprylyl glycol, potassium chloride, jojoba ester, mixed glyceryl stearate, sodium polyacrylate, stearyl alcohol, cetyl alcohol, squalane, Sorbitan sesquioleate, hydrogenated polydecene, sucrose, ethylhexylglycerin, sunflower seed wax, sodium stearoyl glutamate, butylene glycol, adenosine, 1,2-hexanediol, trideceth-6, damask rose flower extract (100 ppm), C11-13 isoalkane, fragrant oil, Polyglycerin-3, scented geranium flower oil, dipotassium glycyrrhizate, hydrogenated lecithin, rose extract, rose flower oil, sodium DNA (1 ppm), tocopherol, sodium EDTA [Hyper Madecassoside Mask] purified water, glycerin, dipropylene glycol, niacinamide, Cetyl ethylhexanoate, centella asiatica leaf water, caprylic/capric triglyceride, carob gum, methylpropanediol, Irish moss, Irish moss powder, panthenol, trehalose, hydroxyacetophenone, cellulose gum, shea butter, glyceryl stearate, caprylyl glycol, potassium chloride, jojoba ester, Mixed glyceryl stearate, sodium polyacrylate, stearyl alcohol, cetyl alcohol, hydrogenated polydecene, sucrose, ethylhexyl glycerin, sodium stearoyl glutamate, sunflower seed wax, butylene glycol, adenosine, juniper oil, 1,2-hexanediol, centella asiatica extract, trideceth-6, Jojoba seed oil, pear extract, fragrant oil, pantolactone, rose damask water, C11-13 isoalkane, polyglyceryl-10 laurate, polyglycerin-3, bulgaris mugwort oil, seawater, oris root extract, melon extract, rosemary leaf oil, pine leaf/stem extract, hydrogenated lecithin, Dipotassium glycyrrhizate, madecassoside, propanediol, rosemary leaf extract, sodium hyaluronate crosspolymer, sodium hyaluronate, hydrolyzed glycosaminoglycan, fragrant chinensis extract, benzyl glycol, tocopherol, hydrolyzed hyaluronic acid, asiaticoside, asiatic acid, Madecassic Acid, Hyaluronic Acid, Ceramide NP, Dium EDTA [Hyper Hyaluronic Acid Mask] Purified water, glycerin, dipropylene glycol, niacinamide, cetyl ethylhexanoate, caprylic/capric triglyceride, carob gum, Irish moss, Irish moss powder, hydroxyacetophenone, Cellulose gum, shea butter, caprylyl glycol, potassium chloride, jojoba ester, glyceryl stearate, sodium polyacrylate, stearyl alcohol, cetyl alcohol, sorbitan sesquioleate, panthenol, hydrogenated polydecene, sucrose, ethylhexyl glycerin, sunflower seed wax, Sodium stearoyl glutamate, adenosine, hydrolyzed hyaluronic acid (100.16 ppm), rosemary leaf oil, trideceth-6, C11-13 isoalkane, polyglycerin-3, lavender oil, butylene glycol, dipotassium glycyrrhizate, pantolactone, glutathione, 1,2-hexanediol, hydrogenated lecithin, tocopherol, sodium hyaluronate (170 ppb), hydrolyzed sodium hyaluronate (166 ppb), dimethylsilanol hyaluronate (165 ppb), potassium hyaluronate (111.8 ppb), Hyaluronic Acid (111.8 ppb), Sodium Hyaluronate Crosspolymer (89.8 ppb), Hydroxypropyl Trimonium Hyaluronate (89.8 ppb), Sodium Hyaluronate Dimethylsilanol (55 ppb), Sodium Acetylated Hyaluronate (45.2 ppb), Pentylene glycol, Dium EDTA
-
Whether functional cosmetics have been reviewed by the Ministry of Food and Drug Safety:
Functional cosmetics review (or report) required under the Cosmetics Act
-
Precautions when using:
※ Before use, be sure to read the instructions and precautions before use. go. If you experience any abnormal symptoms or side effects, such as red spots, swelling, or itching, due to direct sunlight when using or after using cosmetics, consult a specialist. Refrain from using it on areas with wounds, etc. Precautions for storage and handling 1) Store out of reach of children 2) Store out of direct sunlight 4) Use away from eyes ※ Those who are sensitive to adhesive bandages or compresses should be cautious when using ※ The product dries after opening, so use it immediately and avoid reusing a mask once used.
-
Quality assurance standards:
If there is a problem with this product, we will compensate you in accordance with the “Consumer Dispute Resolution Standards” announced by the Fair Trade Commission.
Processing Time
- We process and ship orders Monday through Friday, excluding holidays.
- Most orders are processed within 1–3 business days, depending on product availability.
- Processing time does not include delivery time, which varies based on your location and the product’s shipping origin.
Shipping Coverage
We currently ship to addresses within the United States only.
Products may ship from:
- Our U.S. warehouses, or
- Our international fulfillment centers (including Korea, Japan, China, Australia, Mexico, Canada, the United Kingdom, and the EU).
Each product page clearly displays the “Ships From” location before checkout.
Shipping Methods & Estimated Delivery
| Shipping Method | Estimated Delivery | Cost |
|---|---|---|
| Free Shipping (US) | 5–10 business days | Free, available on eligible items |
| Standard Shipping (US to US by Item) | 5–10 business days | $5.95 for the first item, $3.00 each additional |
| Standard Shipping (From US Warehouse by Weight) | 3–7 business days | Starts at $5.95, increasing by $2 for every additional 4 oz (0.25 lb) up to 1 lb, then by $4 for each additional pound beyond 1 lb. |
| Extended Delivery (Ships from Overseas Warehouse) | 10–20 business days | $14.99 for the first item, $2.00 each additional |
Shipping costs vary by product weight, quantity and origin. Exact rates and delivery estimates are displayed on each product page and confirmed during checkout.
Free Shipping
We offer free standard shipping on select products or during promotional periods. Availability of free shipping will be displayed on the product page and at checkout.
Carriers
We primarily use USPS and UPS for U.S. deliveries. Items shipped from international warehouses may be handled by partner carriers depending on the country of origin.
Import Duties & Taxes
All import duties and taxes for goods imported into the United States are included in the product price. There are no hidden fees or additional charges at checkout.
Tracking & Notifications
Every order is fully trackable. You will receive a tracking number via email once your order ships. If your order ships in multiple packages, each package will have its own tracking number. If you don’t receive a shipping confirmation immediately, your order is still being processed and will arrive within the estimated timeframe shown at checkout.
You can track your shipment anytime using the Track Your Order page on our website.
Order Changes & Cancellations
If you need to modify or cancel an order, please contact our customer support team as soon as possible. Orders can only be canceled before they ship. Once shipped, cancellations are not possible, but you may request a return after the item is delivered.
Contact: support@ibspot.com
Item Not Received
If your tracking number shows “Delivered” but you haven’t received your package:
- Check with your local USPS or UPS office.
- Confirm that the shipping address provided was correct.
- If the issue remains unresolved, contact support@ibspot.com for assistance.
Damaged or Lost Parcels
If your package arrives damaged or fails to arrive, please contact us immediately. For deliveries to P.O. boxes, ibspot is not responsible for damage caused by weather, temperature, or theft.
Customer Support
For any questions about shipping, tracking, or delivery, our customer support team is here to help.
Email: support@ibspot.com
We’re always happy to help.
Please read our policy carefully before making a purchase.
We aim to ensure every customer has a smooth and transparent experience with ibspot.com.
Order Cancellation Policy
Customers may request to cancel an order before it has been shipped.
Once the package has been shipped, cancellations are no longer possible; however, you may still request a return after receiving your order.
How to Request a Cancellation
You can contact us through:
- Email: support@ibspot.com
- Contact Form: Submit a request through our Contact Us page
Please submit your cancellation request as soon as possible after placing the order to allow us to process it before shipment.
Return Policy
We accept returns for most items within 30 days of delivery for a full refund.
To be eligible for a return:
- The item must be unused, in the same condition as received, and in its original packaging.
- A tracking number must be provided to confirm the return shipment.
Non-Returnable Items
Certain products cannot be returned, including:
- Perishable goods (for example, food, flowers, newspapers, magazines)
- Intimate or sanitary goods
- Hazardous materials or flammable liquids/gases
- Gift cards
- Downloadable software
- Some health and personal care items
Partial Refunds (If Applicable)
Partial refunds may be granted in specific situations, such as:
- Books with obvious signs of use
- Opened CDs, DVDs, software, or vinyl records
- Items not in their original condition, damaged, or missing parts not due to our error
- Items returned more than 30 days after delivery
How to Return an Item
To initiate a return, please contact us at support@ibspot.com with your order number and details about the product you wish to return.
Our team will provide you with return instructions and a prepaid return label.
Shipping Cost for Returns
Please contact us before returning any item.
We may provide a return shipping label for your return. If the return is due to our error, such as receiving the wrong item, a damaged item, or a defective product, we will cover the return shipping cost.
If the return is due to the customer’s reason, such as ordering the wrong item, changing your mind, or no longer needing the item, the original shipping fee and the return label fee will be deducted from your refund amount.
If a return is sent back without prior contact or without using our provided label, we cannot be held responsible for any return shipping costs or delivery issues.
For items valued over $75, we recommend using a trackable shipping service or purchasing shipping insurance.
We cannot guarantee that we will receive your returned item if shipped independently.
Refund Processing
Once your return is received and inspected:
- In-store returns are refunded to the original form of payment or issued as a gift card.
- Mail-in returns using our prepaid label are refunded to the original payment method within 3–5 business days after we receive your return.
Please allow:
- 5–7 business days for the return to reach our Returns Center.
- An additional 3–10 business days for your bank to post the refund to your account.
Damages, Issues & Claims
Please inspect your order immediately upon receipt.
If you receive a defective, damaged, or incorrect item, contact us right away at support@ibspot.com.
We’ll evaluate the issue promptly and make it right.
Product Claims
Before purchasing, please review product details carefully.
If there is a problem with your order upon arrival, visit our Support Center or contact us directly to arrange return shipping or replacement.
Exchanges
We do not process direct exchanges.
The fastest way to get what you need is to return the original item and place a new order once your return is accepted.
Return Address
IBSPOT Return Center
15 Sawmill Ln
Dover Plains, NY 12522
United States
Customer Support
Our support team is available 24/7 to assist with cancellations, returns, or general inquiries.
Email: support@ibspot.com
Contact Form: Contact Us page
Oops!
Sorry, it looks like some products are not available in selected quantity.