MAC 갤러리아 맥 립스틱 GALLERIA MAC Lipstick
$51.09
-
$14.50
shipping from South Korea
Duties & customs included — no extra fees on delivery -
Arrives
갤러리아 맥 립스틱 GALLERIA MAC Lipstick
Categories: Cosmetics/Perfume > Color Makeup > Lipstick
M.A.C's most iconic lipstick product that creates a standout look anywhere with a variety of colors and a matte, vivid finish.
- Iconic Formula: Renowned for its rich pigmentation and long-lasting wear.
- Matte Finish: Delivers a vivid, sophisticated matte look.
- Versatile Color Range: A wide selection of shades for every occasion.
- Award-Winning Shade: The 'Chili' shade was a Cosmobeauty Awards Best Social Media Product winner (Dec 2017).
- New & Authentic: Guaranteed brand new product from an authorized Galleria retailer.
Product Specifications
| Brand | MAC |
| Product Number | 1771405871 |
| Product Condition | New |
| Taxpayer Classification | General Taxpayer + Simplified Taxpayer |
| Receipt Issuance | Issuance Possible (Credit Card Slip, Online Cash Receipt) |
| VAT Exemption Status | Taxable Product |
| Business Classification | Corporate Business |
Important Note: Purchase history from Galleria Mall cannot be accumulated at M.A.C brand retail stores.
Detailed Information: For comprehensive details on ingredients, usage, manufacturer, expiration date, delivery, and quality assurance, please refer to the product packaging or contact Galleria directly.
Galleria Department Store (Hanwha Galleria Co., Ltd. Luxury Hall) MAC
T.02-6905-3372
Galleria Mall Customer Center
T.1588-0121 (Operating Hours: Weekdays 09:00~18:00)
For detailed product inquiries: Galleria Department Store (Hanwha Galleria Co., Ltd. Luxury Hall) MAC T.02-6905-3372
Galleria Mall Customer Center: T.1588-0121 (Operating Hours: Weekdays 09:00~18:00)
.
*Purchase history from Galleria Mall cannot be accumulated at M.A.C stores.
Lipstick
M.A.C's most iconic lipstick product that creates a standout look anywhere with a variety of colors and a matte, vivid finish.
# Chili
* Cosmobeauty Awards Best Social Media Product Winner (December 2017)
[All Ingredients]
*Matte: Octyldodecanol, Castor Oil, Silica, Tricaprylyl Citrate, Ozokerite, Isononyl Isononanoate, Paraffin, Phenyl Trimethicone, Microcrystalline Wax, Ethylhexyl Palmitate, Caprylic/Capric Triglyceride, Carnauba Wax, Ascorbyl Palmitate, Tocopherol, Vanillin, Acrylate Copolymer, Polyethylene Terephthalate, Stearyl Stearoyl Stearate, [+/- Mica, Titanium Dioxide, Iron Oxides, Iron Oxides, Iron Oxides, Blue 1 Lake, Carmine, Red 201, Red 201, Red 202, Red 223, Red 104 (1), Red 226, Red 227, Yellow 4 Lake, Yellow 5 Lake, Yellow 203] [ILN30597] *Retro Matte: Dimethicone, Isoeicosane, Kaolin, Ceresin, Paraffin, Isononyl Isononanoate, Microcrystalline Wax, Silica, Caprylic/Capric Triglyceride, Carnauba Wax, Hydrogenated Polyisobutene, Vanillin, Tocopherol, Glyceryl Linoleate, Glyceryl Linolenate, VP/Hexadecene Copolymer, Methicone, Triethoxycaprylylsilane, [+/- Mica, Titanium Dioxide, Iron Oxides, Iron Oxides, Iron Oxides, Blue 1 Lake, Bismuth Oxychloride, Carmine, Red 201, Red 201, Red 201, Red 202, Red 104 (1), Red 226, Red 227, Yellow 4 Lake, Yellow 5 Lake, Yellow 203] [ILN30524] *Lustre: Castor Oil, Dipentaerythrityl Hexahydroxystearate/Hexastearate/Hexarosinate, Candelilla Wax, Caprylic/Capric Triglyceride, VP/Hexadecene Copolymer, Polyethylene, Ethylhexyl Methoxycinnamate, Cetyl Acetate, Lanolin Oil, Cetyl Lactate, Shea Butter, Hydrogenated Polydecene, Beeswax, Black Soybean Extract, Tocopheryl Acetate, Ascorbyl Palmitate, Ceramide 3, Synthetic Wax, Synthetic Beeswax, Silica, Calcium Sodium Borosilicate, Calcium Aluminum Borosilicate, Alumina, Tin Oxide, Acetylated Lanolin Alcohol, Cetyl Alcohol, Vanillin, [+/- Mica, Titanium Dioxide, Iron Oxides, Iron Oxides, Iron Oxides, Bismuth Oxychloride, Blue 1 Lake, Carmine, Red 201, Red 201, Red 202, Red 223, Red 104 (1), Red 226, Red 227, Yellow 4 Lake, Yellow 5 Lake] [ILN39730] *Amplified Creme: Castor Oil, Diisostearyl Maleate, Trioctyldodecyl Citrate, Lanolin Oil, Caprylic/Capric Triglyceride, Candelilla Wax, Octyldodecanol, Ozokerite, Silica, Hydrogenated Polydecene, Bis-Diglyceryl Polyacyladipate-2, Polyethylene, Microcrystalline Wax, Wheat Germ Extract, Black Soybean Extract, Barley Extract, Palm Seed Butter, Tocopheryl Acetate, Squalane, Cholesterol, Ceramide 3, Alumina, Tin Oxide
E-commerce Product Information Disclosure Statement
| Precautions for Use | 1. If any of the following abnormalities occur while using the cosmetics, discontinue use and consult a specialist, as continued use may worsen symptoms: a) If redness, swelling, itching, irritation, etc., occur during use. b) If the applied area shows the above symptoms when exposed to direct sunlight. 2. Do not use on areas with wounds or other abnormalities. 3. Storage and Handling Precautions: a) Always close the cap after use. b) Store out of reach of children. c) Do not store in places with high or low temperatures or in direct sunlight. × Color difference may occur between the actual product and the image due to monitor specifications. × Be careful not to get it in your eyes. × For fragrance products, avoid spraying on accessories, white clothes, or silk clothing as it may cause discoloration/deterioration. |
|---|---|
| Statement for Functional Cosmetics (Whitening, Wrinkle Improvement, Sunscreen Products, etc.) under the Cosmetics Act, which have undergone (or reported) functional cosmetics review according to the Cosmetics Act | Not applicable |
| All ingredients that must be listed and indicated according to the Cosmetics Act | See details |
| Country of Manufacture | Canada |
| Cosmetics Manufacturer, Cosmetics Responsible Seller, and Custom Cosmetics Seller | MAC/ELCA Korea (Yuhan) |
| How to Use | Apply using a lip brush or apply the lipstick directly to your lips. |
| Quality Assurance Standard | For products officially imported and sold through ELCA Korea (Yuhan), if there is a defect in the product, you can receive guidance according to the Fair Trade Commission's Consumer Dispute Resolution Standards for each item. |
| Expiration Date or Period After Opening | Most products are shipped with more than 1 year remaining until expiration. |
| Consumer Consultation Phone Number | Order/Delivery/Return Inquiries: Galleria Mall Customer Center 1588-0121, Product and Other Inquiries: MAC Customer Management Support Team 02-3440-2782 |
| Product Main Specifications | All skin types |
| Expected Delivery Date | See detailed description |
| Content Volume or Weight | 3g |
- Free 30-Day Returns
- Full Refund for Damaged or Incorrect Items
- Guaranteed Delivery or Money Back
- Secure Checkout & Fast Support
갤러리아 맥 립스틱 GALLERIA MAC Lipstick
Categories: Cosmetics/Perfume > Color Makeup > Lipstick
M.A.C's most iconic lipstick product that creates a standout look anywhere with a variety of colors and a matte, vivid finish.
- Iconic Formula: Renowned for its rich pigmentation and long-lasting wear.
- Matte Finish: Delivers a vivid, sophisticated matte look.
- Versatile Color Range: A wide selection of shades for every occasion.
- Award-Winning Shade: The 'Chili' shade was a Cosmobeauty Awards Best Social Media Product winner (Dec 2017).
- New & Authentic: Guaranteed brand new product from an authorized Galleria retailer.
Product Specifications
| Brand | MAC |
| Product Number | 1771405871 |
| Product Condition | New |
| Taxpayer Classification | General Taxpayer + Simplified Taxpayer |
| Receipt Issuance | Issuance Possible (Credit Card Slip, Online Cash Receipt) |
| VAT Exemption Status | Taxable Product |
| Business Classification | Corporate Business |
Important Note: Purchase history from Galleria Mall cannot be accumulated at M.A.C brand retail stores.
Detailed Information: For comprehensive details on ingredients, usage, manufacturer, expiration date, delivery, and quality assurance, please refer to the product packaging or contact Galleria directly.
Galleria Department Store (Hanwha Galleria Co., Ltd. Luxury Hall) MAC
T.02-6905-3372
Galleria Mall Customer Center
T.1588-0121 (Operating Hours: Weekdays 09:00~18:00)
For detailed product inquiries: Galleria Department Store (Hanwha Galleria Co., Ltd. Luxury Hall) MAC T.02-6905-3372
Galleria Mall Customer Center: T.1588-0121 (Operating Hours: Weekdays 09:00~18:00)
.
*Purchase history from Galleria Mall cannot be accumulated at M.A.C stores.
Lipstick
M.A.C's most iconic lipstick product that creates a standout look anywhere with a variety of colors and a matte, vivid finish.
# Chili
* Cosmobeauty Awards Best Social Media Product Winner (December 2017)
[All Ingredients]
*Matte: Octyldodecanol, Castor Oil, Silica, Tricaprylyl Citrate, Ozokerite, Isononyl Isononanoate, Paraffin, Phenyl Trimethicone, Microcrystalline Wax, Ethylhexyl Palmitate, Caprylic/Capric Triglyceride, Carnauba Wax, Ascorbyl Palmitate, Tocopherol, Vanillin, Acrylate Copolymer, Polyethylene Terephthalate, Stearyl Stearoyl Stearate, [+/- Mica, Titanium Dioxide, Iron Oxides, Iron Oxides, Iron Oxides, Blue 1 Lake, Carmine, Red 201, Red 201, Red 202, Red 223, Red 104 (1), Red 226, Red 227, Yellow 4 Lake, Yellow 5 Lake, Yellow 203] [ILN30597] *Retro Matte: Dimethicone, Isoeicosane, Kaolin, Ceresin, Paraffin, Isononyl Isononanoate, Microcrystalline Wax, Silica, Caprylic/Capric Triglyceride, Carnauba Wax, Hydrogenated Polyisobutene, Vanillin, Tocopherol, Glyceryl Linoleate, Glyceryl Linolenate, VP/Hexadecene Copolymer, Methicone, Triethoxycaprylylsilane, [+/- Mica, Titanium Dioxide, Iron Oxides, Iron Oxides, Iron Oxides, Blue 1 Lake, Bismuth Oxychloride, Carmine, Red 201, Red 201, Red 201, Red 202, Red 104 (1), Red 226, Red 227, Yellow 4 Lake, Yellow 5 Lake, Yellow 203] [ILN30524] *Lustre: Castor Oil, Dipentaerythrityl Hexahydroxystearate/Hexastearate/Hexarosinate, Candelilla Wax, Caprylic/Capric Triglyceride, VP/Hexadecene Copolymer, Polyethylene, Ethylhexyl Methoxycinnamate, Cetyl Acetate, Lanolin Oil, Cetyl Lactate, Shea Butter, Hydrogenated Polydecene, Beeswax, Black Soybean Extract, Tocopheryl Acetate, Ascorbyl Palmitate, Ceramide 3, Synthetic Wax, Synthetic Beeswax, Silica, Calcium Sodium Borosilicate, Calcium Aluminum Borosilicate, Alumina, Tin Oxide, Acetylated Lanolin Alcohol, Cetyl Alcohol, Vanillin, [+/- Mica, Titanium Dioxide, Iron Oxides, Iron Oxides, Iron Oxides, Bismuth Oxychloride, Blue 1 Lake, Carmine, Red 201, Red 201, Red 202, Red 223, Red 104 (1), Red 226, Red 227, Yellow 4 Lake, Yellow 5 Lake] [ILN39730] *Amplified Creme: Castor Oil, Diisostearyl Maleate, Trioctyldodecyl Citrate, Lanolin Oil, Caprylic/Capric Triglyceride, Candelilla Wax, Octyldodecanol, Ozokerite, Silica, Hydrogenated Polydecene, Bis-Diglyceryl Polyacyladipate-2, Polyethylene, Microcrystalline Wax, Wheat Germ Extract, Black Soybean Extract, Barley Extract, Palm Seed Butter, Tocopheryl Acetate, Squalane, Cholesterol, Ceramide 3, Alumina, Tin Oxide
E-commerce Product Information Disclosure Statement
| Precautions for Use | 1. If any of the following abnormalities occur while using the cosmetics, discontinue use and consult a specialist, as continued use may worsen symptoms: a) If redness, swelling, itching, irritation, etc., occur during use. b) If the applied area shows the above symptoms when exposed to direct sunlight. 2. Do not use on areas with wounds or other abnormalities. 3. Storage and Handling Precautions: a) Always close the cap after use. b) Store out of reach of children. c) Do not store in places with high or low temperatures or in direct sunlight. × Color difference may occur between the actual product and the image due to monitor specifications. × Be careful not to get it in your eyes. × For fragrance products, avoid spraying on accessories, white clothes, or silk clothing as it may cause discoloration/deterioration. |
|---|---|
| Statement for Functional Cosmetics (Whitening, Wrinkle Improvement, Sunscreen Products, etc.) under the Cosmetics Act, which have undergone (or reported) functional cosmetics review according to the Cosmetics Act | Not applicable |
| All ingredients that must be listed and indicated according to the Cosmetics Act | See details |
| Country of Manufacture | Canada |
| Cosmetics Manufacturer, Cosmetics Responsible Seller, and Custom Cosmetics Seller | MAC/ELCA Korea (Yuhan) |
| How to Use | Apply using a lip brush or apply the lipstick directly to your lips. |
| Quality Assurance Standard | For products officially imported and sold through ELCA Korea (Yuhan), if there is a defect in the product, you can receive guidance according to the Fair Trade Commission's Consumer Dispute Resolution Standards for each item. |
| Expiration Date or Period After Opening | Most products are shipped with more than 1 year remaining until expiration. |
| Consumer Consultation Phone Number | Order/Delivery/Return Inquiries: Galleria Mall Customer Center 1588-0121, Product and Other Inquiries: MAC Customer Management Support Team 02-3440-2782 |
| Product Main Specifications | All skin types |
| Expected Delivery Date | See detailed description |
| Content Volume or Weight | 3g |
갤러리아 맥 립스틱 GALLERIA MAC Lipstick
Categories: Cosmetics/Perfume > Color Makeup > Lipstick
M.A.C's most iconic lipstick product that creates a standout look anywhere with a variety of colors and a matte, vivid finish.
- Iconic Formula: Renowned for its rich pigmentation and long-lasting wear.
- Matte Finish: Delivers a vivid, sophisticated matte look.
- Versatile Color Range: A wide selection of shades for every occasion.
- Award-Winning Shade: The 'Chili' shade was a Cosmobeauty Awards Best Social Media Product winner (Dec 2017).
- New & Authentic: Guaranteed brand new product from an authorized Galleria retailer.
Product Specifications
| Brand | MAC |
| Product Number | 1771405871 |
| Product Condition | New |
| Taxpayer Classification | General Taxpayer + Simplified Taxpayer |
| Receipt Issuance | Issuance Possible (Credit Card Slip, Online Cash Receipt) |
| VAT Exemption Status | Taxable Product |
| Business Classification | Corporate Business |
Important Note: Purchase history from Galleria Mall cannot be accumulated at M.A.C brand retail stores.
Detailed Information: For comprehensive details on ingredients, usage, manufacturer, expiration date, delivery, and quality assurance, please refer to the product packaging or contact Galleria directly.
Galleria Department Store (Hanwha Galleria Co., Ltd. Luxury Hall) MAC
T.02-6905-3372
Galleria Mall Customer Center
T.1588-0121 (Operating Hours: Weekdays 09:00~18:00)
For detailed product inquiries: Galleria Department Store (Hanwha Galleria Co., Ltd. Luxury Hall) MAC T.02-6905-3372
Galleria Mall Customer Center: T.1588-0121 (Operating Hours: Weekdays 09:00~18:00)
.
*Purchase history from Galleria Mall cannot be accumulated at M.A.C stores.
Lipstick
M.A.C's most iconic lipstick product that creates a standout look anywhere with a variety of colors and a matte, vivid finish.
# Chili
* Cosmobeauty Awards Best Social Media Product Winner (December 2017)
[All Ingredients]
*Matte: Octyldodecanol, Castor Oil, Silica, Tricaprylyl Citrate, Ozokerite, Isononyl Isononanoate, Paraffin, Phenyl Trimethicone, Microcrystalline Wax, Ethylhexyl Palmitate, Caprylic/Capric Triglyceride, Carnauba Wax, Ascorbyl Palmitate, Tocopherol, Vanillin, Acrylate Copolymer, Polyethylene Terephthalate, Stearyl Stearoyl Stearate, [+/- Mica, Titanium Dioxide, Iron Oxides, Iron Oxides, Iron Oxides, Blue 1 Lake, Carmine, Red 201, Red 201, Red 202, Red 223, Red 104 (1), Red 226, Red 227, Yellow 4 Lake, Yellow 5 Lake, Yellow 203] [ILN30597] *Retro Matte: Dimethicone, Isoeicosane, Kaolin, Ceresin, Paraffin, Isononyl Isononanoate, Microcrystalline Wax, Silica, Caprylic/Capric Triglyceride, Carnauba Wax, Hydrogenated Polyisobutene, Vanillin, Tocopherol, Glyceryl Linoleate, Glyceryl Linolenate, VP/Hexadecene Copolymer, Methicone, Triethoxycaprylylsilane, [+/- Mica, Titanium Dioxide, Iron Oxides, Iron Oxides, Iron Oxides, Blue 1 Lake, Bismuth Oxychloride, Carmine, Red 201, Red 201, Red 201, Red 202, Red 104 (1), Red 226, Red 227, Yellow 4 Lake, Yellow 5 Lake, Yellow 203] [ILN30524] *Lustre: Castor Oil, Dipentaerythrityl Hexahydroxystearate/Hexastearate/Hexarosinate, Candelilla Wax, Caprylic/Capric Triglyceride, VP/Hexadecene Copolymer, Polyethylene, Ethylhexyl Methoxycinnamate, Cetyl Acetate, Lanolin Oil, Cetyl Lactate, Shea Butter, Hydrogenated Polydecene, Beeswax, Black Soybean Extract, Tocopheryl Acetate, Ascorbyl Palmitate, Ceramide 3, Synthetic Wax, Synthetic Beeswax, Silica, Calcium Sodium Borosilicate, Calcium Aluminum Borosilicate, Alumina, Tin Oxide, Acetylated Lanolin Alcohol, Cetyl Alcohol, Vanillin, [+/- Mica, Titanium Dioxide, Iron Oxides, Iron Oxides, Iron Oxides, Bismuth Oxychloride, Blue 1 Lake, Carmine, Red 201, Red 201, Red 202, Red 223, Red 104 (1), Red 226, Red 227, Yellow 4 Lake, Yellow 5 Lake] [ILN39730] *Amplified Creme: Castor Oil, Diisostearyl Maleate, Trioctyldodecyl Citrate, Lanolin Oil, Caprylic/Capric Triglyceride, Candelilla Wax, Octyldodecanol, Ozokerite, Silica, Hydrogenated Polydecene, Bis-Diglyceryl Polyacyladipate-2, Polyethylene, Microcrystalline Wax, Wheat Germ Extract, Black Soybean Extract, Barley Extract, Palm Seed Butter, Tocopheryl Acetate, Squalane, Cholesterol, Ceramide 3, Alumina, Tin Oxide
E-commerce Product Information Disclosure Statement
| Precautions for Use | 1. If any of the following abnormalities occur while using the cosmetics, discontinue use and consult a specialist, as continued use may worsen symptoms: a) If redness, swelling, itching, irritation, etc., occur during use. b) If the applied area shows the above symptoms when exposed to direct sunlight. 2. Do not use on areas with wounds or other abnormalities. 3. Storage and Handling Precautions: a) Always close the cap after use. b) Store out of reach of children. c) Do not store in places with high or low temperatures or in direct sunlight. × Color difference may occur between the actual product and the image due to monitor specifications. × Be careful not to get it in your eyes. × For fragrance products, avoid spraying on accessories, white clothes, or silk clothing as it may cause discoloration/deterioration. |
|---|---|
| Statement for Functional Cosmetics (Whitening, Wrinkle Improvement, Sunscreen Products, etc.) under the Cosmetics Act, which have undergone (or reported) functional cosmetics review according to the Cosmetics Act | Not applicable |
| All ingredients that must be listed and indicated according to the Cosmetics Act | See details |
| Country of Manufacture | Canada |
| Cosmetics Manufacturer, Cosmetics Responsible Seller, and Custom Cosmetics Seller | MAC/ELCA Korea (Yuhan) |
| How to Use | Apply using a lip brush or apply the lipstick directly to your lips. |
| Quality Assurance Standard | For products officially imported and sold through ELCA Korea (Yuhan), if there is a defect in the product, you can receive guidance according to the Fair Trade Commission's Consumer Dispute Resolution Standards for each item. |
| Expiration Date or Period After Opening | Most products are shipped with more than 1 year remaining until expiration. |
| Consumer Consultation Phone Number | Order/Delivery/Return Inquiries: Galleria Mall Customer Center 1588-0121, Product and Other Inquiries: MAC Customer Management Support Team 02-3440-2782 |
| Product Main Specifications | All skin types |
| Expected Delivery Date | See detailed description |
| Content Volume or Weight | 3g |
- Brand: MAC
- Country of Origin: See detailed description
- Country of Manufacture: See detailed description
- How to Use: See detailed description
- Product Number: 1771405871
- Product Condition: New
- Taxpayer Classification: General Taxpayer + Simplified Taxpayer (Business Entity Issuing Tax Invoices)
- Business Classification: Corporate Business
- Receipt Issuance: Issuance Possible - Credit Card Slip, Online Cash Receipt
- Quality Assurance Standard: See detailed description
- Product Main Specifications: See detailed description
- VAT Exemption Status: Taxable Product
- Precautions for Use: See detailed description
- Expected Delivery Period After Order: See detailed description
- Content Capacity or Weight: See detailed description
- Consumer Consultation Phone Number: See detailed description
- Expiration Date or Period After Opening: See detailed description
- All Ingredients Required to be Listed and Labeled According to the Cosmetics Act: See detailed description
- Cosmetics Manufacturer, Cosmetics Responsible Seller, and Custom Cosmetics Seller: See detailed description
- For Functional Cosmetics, Input Whether Reviewed by the Ministry of Food and Drug Safety According to the Cosmetics Act (Whitening, Wrinkle Improvement, Sunscreen, etc.): See detailed description
Processing Time
- We process and ship orders Monday through Friday, excluding holidays.
- Most orders are processed within 1–3 business days, depending on product availability.
- Processing time does not include delivery time, which varies based on your location and the product’s shipping origin.
Shipping Coverage
We currently ship to addresses within the United States only.
Products may ship from:
- Our U.S. warehouses, or
- Our international fulfillment centers (including Korea, Japan, China, Australia, Mexico, Canada, the United Kingdom, and the EU).
Each product page clearly displays the “Ships From” location before checkout.
Shipping Methods & Estimated Delivery
| Shipping Method | Estimated Delivery | Cost |
|---|---|---|
| Free Shipping (US) | 5–10 business days | Free, available on eligible items |
| Standard Shipping (US to US by Item) | 5–10 business days | $5.95 for the first item, $3.00 each additional |
| Standard Shipping (From US Warehouse by Weight) | 3–7 business days | Starts at $5.95, increasing by $2 for every additional 4 oz (0.25 lb) up to 1 lb, then by $4 for each additional pound beyond 1 lb. |
| Extended Delivery (Ships from Overseas Warehouse) | 10–20 business days | $14.50 for the first item, $2.00 each additional |
Shipping costs vary by product weight, quantity and origin. Exact rates and delivery estimates are displayed on each product page and confirmed during checkout.
Free Shipping
We offer free standard shipping on select products or during promotional periods. Availability of free shipping will be displayed on the product page and at checkout.
Carriers
We primarily use USPS and UPS for U.S. deliveries. Items shipped from international warehouses may be handled by partner carriers depending on the country of origin.
Import Duties & Taxes
All import duties and taxes for goods imported into the United States are included in the product price. There are no hidden fees or additional charges at checkout.
Tracking & Notifications
Every order is fully trackable. You will receive a tracking number via email once your order ships. If your order ships in multiple packages, each package will have its own tracking number. If you don’t receive a shipping confirmation immediately, your order is still being processed and will arrive within the estimated timeframe shown at checkout.
You can track your shipment anytime using the Track Your Order page on our website.
Order Changes & Cancellations
If you need to modify or cancel an order, please contact our customer support team as soon as possible. Orders can only be canceled before they ship. Once shipped, cancellations are not possible, but you may request a return after the item is delivered.
Contact: support@ibspot.com
Item Not Received
If your tracking number shows “Delivered” but you haven’t received your package:
- Check with your local USPS or UPS office.
- Confirm that the shipping address provided was correct.
- If the issue remains unresolved, contact support@ibspot.com for assistance.
Damaged or Lost Parcels
If your package arrives damaged or fails to arrive, please contact us immediately. For deliveries to P.O. boxes, ibspot is not responsible for damage caused by weather, temperature, or theft.
Customer Support
For any questions about shipping, tracking, or delivery, our customer support team is here to help.
Email: support@ibspot.com
We’re always happy to help.
Please read our policy carefully before making a purchase.
We aim to ensure every customer has a smooth and transparent experience with ibspot.com.
Order Cancellation Policy
Customers may request to cancel an order before it has been shipped.
Once the package has been shipped, cancellations are no longer possible; however, you may still request a return after receiving your order.
How to Request a Cancellation
You can contact us through:
- Email: support@ibspot.com
- Contact Form: Submit a request through our Contact Us page
Please submit your cancellation request as soon as possible after placing the order to allow us to process it before shipment.
Return Policy
We accept returns for most items within 30 days of delivery for a full refund.
To be eligible for a return:
- The item must be unused, in the same condition as received, and in its original packaging.
- A tracking number must be provided to confirm the return shipment.
Non-Returnable Items
Certain products cannot be returned, including:
- Perishable goods (for example, food, flowers, newspapers, magazines)
- Intimate or sanitary goods
- Hazardous materials or flammable liquids/gases
- Gift cards
- Downloadable software
- Some health and personal care items
Partial Refunds (If Applicable)
Partial refunds may be granted in specific situations, such as:
- Books with obvious signs of use
- Opened CDs, DVDs, software, or vinyl records
- Items not in their original condition, damaged, or missing parts not due to our error
- Items returned more than 30 days after delivery
How to Return an Item
To initiate a return, please contact us at support@ibspot.com with your order number and details about the product you wish to return.
Our team will provide you with return instructions and a prepaid return label.
Shipping Cost for Returns
Please contact us before returning any item.
We will provide a free return shipping label.
If a return is sent back without prior contact or without our provided label, we cannot be held responsible for return shipping costs.
For items valued over $75, we recommend using a trackable shipping service or purchasing shipping insurance.
We cannot guarantee that we will receive your returned item if shipped independently.
Refund Processing
Once your return is received and inspected:
- In-store returns are refunded to the original form of payment or issued as a gift card.
- Mail-in returns using our prepaid label are refunded to the original payment method within 3–5 business days after we receive your return.
Please allow:
- 5–7 business days for the return to reach our Returns Center.
- An additional 3–10 business days for your bank to post the refund to your account.
Damages, Issues & Claims
Please inspect your order immediately upon receipt.
If you receive a defective, damaged, or incorrect item, contact us right away at support@ibspot.com.
We’ll evaluate the issue promptly and make it right.
Product Claims
Before purchasing, please review product details carefully.
If there is a problem with your order upon arrival, visit our Support Center or contact us directly to arrange return shipping or replacement.
Exchanges
We do not process direct exchanges.
The fastest way to get what you need is to return the original item and place a new order once your return is accepted.
Return Address
IBSPOT Return Center
15 Sawmill Ln
Dover Plains, NY 12522
United States
Customer Support
Our support team is available 24/7 to assist with cancellations, returns, or general inquiries.
Email: support@ibspot.com
Contact Form: Contact Us page
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