MAC 갤러리아 맥 익스텐디드 플레이 기가블랙 래쉬 마스카라 Galleria MAC Extended Play Gigablack Lash Mascara
MAC 갤러리아 맥 익스텐디드 플레이 기가블랙 래쉬 마스카라 Galleria MAC Extended Play Gigablack Lash Mascara
MAC 갤러리아 맥 익스텐디드 플레이 기가블랙 래쉬 마스카라 Galleria MAC Extended Play Gigablack Lash Mascara
Product Overview
갤러리아 맥 익스텐디드 플레이 기가블랙 래쉬 마스카라
Galleria MAC Extended Play Gigablack Lash Mascara
Cosmetics/Perfume Color Makeup Mascara
Product Highlights
- ✓ Intensified Black Color: Features a deep, gigablack pigment for dramatic definition.
- ✓ Long-Lasting Wear: Formula is designed to maintain voluminous lashes all day.
- ✓ Precision Application: Unique tack-shaped brush allows for fine, controlled application.
- ✓ Enriched Formula: Contains Panthenol and Tocopheryl Acetate for lash care.
- ✓ Brand Authenticity: Official MAC product sold through Galleria Department Store.
Product Specifications
| Brand | MAC |
| Product Number | 2531447864 |
| Product Condition | New |
| Tax & Business Info | General Taxpayer + Simplified Taxpayer (Corporate Business). Taxable Product. |
| Receipt Issuance | Available (Credit card slip, Online cash receipt) |
| Key Specifications | Please see the detailed description for Country of Origin, How to Use, Ingredients, Expiration Date, Delivery Period, and all other detailed specifications. |
Customer Support
Galleria Department Store (MAC Counter): T.02-6905-3372
Galleria Mall Customer Center: T.1588-0121 (Weekdays 09:00~18:00)
*Purchase history from Galleria Mall cannot be accumulated at M.A.C brand stores.
Detailed product inquiries: Galleria Department Store (Hanwha Galleria Co., Ltd. Luxury Hall) M.A.C T.02-6905-3372
Galleria Mall Customer Center: T.1588-0121 (Operating Hours: Weekdays 09:00~18:00)
.
*Purchase history from Galleria Mall cannot be accumulated at M.A.C stores.
Extended Play Gigablack Lash Mascara
Extended Play Gigablack Lash Mascara with intensified black color and long-lasting wear, featuring a tack-shaped brush and fine formula to maintain voluminous lashes for a long time.
[Color]
[All Ingredients]
Water/Aqua/Eau, Acrylates/Ethylhexyl Acrylate Copolymer, Copernicia Cerifera (Carnauba) Wax/Cire De Carnauba, Glyceryl Stearate, Polyisobutene, Synthetic Beeswax, Stearic Acid, Kaolin, Talc, Acrylates Copolymer, Tromethamine, Tocopheryl Acetate, Pantethine, Panthenol, Lauroyl Lysine, Cholesterol, Pentaerythrityl Tetraethylhexanoate, Laureth-20, Laureth-21, Laureth-4, Acacia Senegal Gum, Hydroxyethylcellulose, Steareth-2, Steareth-21, Ammonium Acrylates Copolymer, Polyethylene Terephthalate, Polyester-5, PVP, VP/Hexadecene Copolymer, 1,2-Hexanediol, Cetearyl Methicone, Pentaerythrityl Tetra-Di-T-Butyl Hydroxyhydrocinnamate, Silica, Butylene Glycol, Caprylyl Glycol, Linoleic Acid, Isostearic Acid, Phenethyl Alcohol, Hydrogenated Lecithin, Disodium EDTA, Tetrahexyldecyl Ascorbate, Chloroxylenol, Potassium Sorbate, Sodium Dehydroacetate, Phenoxyethanol, [+/- Mica, Titanium Dioxide (CI 77891), Iron Oxides (CI 77491), Iron Oxides (CI 77492), Iron Oxides (CI 77499), Aluminum Powder (CI 77000), Bismuth Oxychloride (CI 77163), Carbon Black (CI 77266), Blue 1 Lake (CI 42090), Blue 1 (CI 42090), Bronze Powder (CI 77400), Carmine (CI 75470), Chromium Hydroxide Green (CI 77289), Chromium Oxide Greens (CI 77288), Copper Powder (CI 77400), Ferric Ammonium Ferrocyanide (CI 77510), Ferric Ferrocyanide (CI 77510), Ultramarines (CI 77007), Yellow 5 Lake (CI 19140), Yellow 5 (CI 19140)] [ILN39588] The ingredients provided may change for the same product depending on the case. For the latest information, please refer to the ingredients on the product packaging or contact the head office customer management support team.
E-commerce Product Information Disclosure
| Precautions for Use | 1. If any of the following abnormalities occur while using the cosmetic, discontinue use. Continued use may worsen symptoms, so consult a specialist, etc. a) If redness, swelling, itching, irritation, or other abnormalities occur during use. b) If the applied area shows the above symptoms due to direct sunlight. 2. Do not use on areas with wounds or other abnormalities. 3. Storage and Handling Precautions a) Always close the cap after use. b) Store out of reach of infants and children. c) Do not store in places with high or low temperatures or in direct sunlight. × Color differences may occur compared to the actual product depending on monitor specifications. × Be careful not to get it in your eyes. × For fragrance products, avoid spraying on accessories, white clothes, or silk clothes as it may cause discoloration/deterioration. |
|---|---|
| Statement for Functional Cosmetics (Whitening, Wrinkle Improvement, Sunscreen Products, etc.) under the Cosmetics Act, which have undergone functional cosmetic review (or reporting) as per the Cosmetics Act | Not applicable |
| All ingredients required to be listed and indicated under the Cosmetics Act | See details |
| Country of Manufacture | Italy |
| Cosmetics Manufacturer, Cosmetics Responsible Seller, and Custom Cosmetics Seller | M.A.C/ELCA Korea (Yuhan) |
| How to Use | ?Remove the mascara wand from the container and apply from the roots to the tips of the lashes. Easily removed with warm water, and no rubbing is required during cleansing. Soak in warm water for 20 seconds, then rinse gently with water or gently wipe off with a cotton pad or tissue. |
| Quality Assurance Standard | For products officially imported and sold through ELCA Korea (Yuhan), if there is a defect in the product, you can receive guidance according to the Fair Trade Commission's Consumer Dispute Resolution Standards by item. |
| Expiration Date or Period After Opening | Most products are shipped with over 1 year remaining until expiration. |
| Consumer Consultation Phone Number | Order/Delivery/Return Inquiries: Galleria Mall Customer Center 1588-0121, Product and Other Inquiries: M.A.C Customer Management Support Team 02-3440-2782 |
| Product Main Specifications | All skin types |
| Expected Delivery Date | See detailed description |
| Content Volume or Weight | 5.7g |
| Brand: | MAC |
|---|---|
| Isin: | IANULN6XULIG |
Out of Stock
In Stock
Backordered
Out of Stock
IBspot Buyer Protection
Shop confidently on IBspot, receive your item as described or your money back for eligible orders. Learn Program Terms
Product Overview
갤러리아 맥 익스텐디드 플레이 기가블랙 래쉬 마스카라
Galleria MAC Extended Play Gigablack Lash Mascara
Cosmetics/Perfume Color Makeup Mascara
Product Highlights
- ✓ Intensified Black Color: Features a deep, gigablack pigment for dramatic definition.
- ✓ Long-Lasting Wear: Formula is designed to maintain voluminous lashes all day.
- ✓ Precision Application: Unique tack-shaped brush allows for fine, controlled application.
- ✓ Enriched Formula: Contains Panthenol and Tocopheryl Acetate for lash care.
- ✓ Brand Authenticity: Official MAC product sold through Galleria Department Store.
Product Specifications
| Brand | MAC |
| Product Number | 2531447864 |
| Product Condition | New |
| Tax & Business Info | General Taxpayer + Simplified Taxpayer (Corporate Business). Taxable Product. |
| Receipt Issuance | Available (Credit card slip, Online cash receipt) |
| Key Specifications | Please see the detailed description for Country of Origin, How to Use, Ingredients, Expiration Date, Delivery Period, and all other detailed specifications. |
Customer Support
Galleria Department Store (MAC Counter): T.02-6905-3372
Galleria Mall Customer Center: T.1588-0121 (Weekdays 09:00~18:00)
*Purchase history from Galleria Mall cannot be accumulated at M.A.C brand stores.
Detailed product inquiries: Galleria Department Store (Hanwha Galleria Co., Ltd. Luxury Hall) M.A.C T.02-6905-3372
Galleria Mall Customer Center: T.1588-0121 (Operating Hours: Weekdays 09:00~18:00)
.
*Purchase history from Galleria Mall cannot be accumulated at M.A.C stores.
Extended Play Gigablack Lash Mascara
Extended Play Gigablack Lash Mascara with intensified black color and long-lasting wear, featuring a tack-shaped brush and fine formula to maintain voluminous lashes for a long time.
[Color]
[All Ingredients]
Water/Aqua/Eau, Acrylates/Ethylhexyl Acrylate Copolymer, Copernicia Cerifera (Carnauba) Wax/Cire De Carnauba, Glyceryl Stearate, Polyisobutene, Synthetic Beeswax, Stearic Acid, Kaolin, Talc, Acrylates Copolymer, Tromethamine, Tocopheryl Acetate, Pantethine, Panthenol, Lauroyl Lysine, Cholesterol, Pentaerythrityl Tetraethylhexanoate, Laureth-20, Laureth-21, Laureth-4, Acacia Senegal Gum, Hydroxyethylcellulose, Steareth-2, Steareth-21, Ammonium Acrylates Copolymer, Polyethylene Terephthalate, Polyester-5, PVP, VP/Hexadecene Copolymer, 1,2-Hexanediol, Cetearyl Methicone, Pentaerythrityl Tetra-Di-T-Butyl Hydroxyhydrocinnamate, Silica, Butylene Glycol, Caprylyl Glycol, Linoleic Acid, Isostearic Acid, Phenethyl Alcohol, Hydrogenated Lecithin, Disodium EDTA, Tetrahexyldecyl Ascorbate, Chloroxylenol, Potassium Sorbate, Sodium Dehydroacetate, Phenoxyethanol, [+/- Mica, Titanium Dioxide (CI 77891), Iron Oxides (CI 77491), Iron Oxides (CI 77492), Iron Oxides (CI 77499), Aluminum Powder (CI 77000), Bismuth Oxychloride (CI 77163), Carbon Black (CI 77266), Blue 1 Lake (CI 42090), Blue 1 (CI 42090), Bronze Powder (CI 77400), Carmine (CI 75470), Chromium Hydroxide Green (CI 77289), Chromium Oxide Greens (CI 77288), Copper Powder (CI 77400), Ferric Ammonium Ferrocyanide (CI 77510), Ferric Ferrocyanide (CI 77510), Ultramarines (CI 77007), Yellow 5 Lake (CI 19140), Yellow 5 (CI 19140)] [ILN39588] The ingredients provided may change for the same product depending on the case. For the latest information, please refer to the ingredients on the product packaging or contact the head office customer management support team.
E-commerce Product Information Disclosure
| Precautions for Use | 1. If any of the following abnormalities occur while using the cosmetic, discontinue use. Continued use may worsen symptoms, so consult a specialist, etc. a) If redness, swelling, itching, irritation, or other abnormalities occur during use. b) If the applied area shows the above symptoms due to direct sunlight. 2. Do not use on areas with wounds or other abnormalities. 3. Storage and Handling Precautions a) Always close the cap after use. b) Store out of reach of infants and children. c) Do not store in places with high or low temperatures or in direct sunlight. × Color differences may occur compared to the actual product depending on monitor specifications. × Be careful not to get it in your eyes. × For fragrance products, avoid spraying on accessories, white clothes, or silk clothes as it may cause discoloration/deterioration. |
|---|---|
| Statement for Functional Cosmetics (Whitening, Wrinkle Improvement, Sunscreen Products, etc.) under the Cosmetics Act, which have undergone functional cosmetic review (or reporting) as per the Cosmetics Act | Not applicable |
| All ingredients required to be listed and indicated under the Cosmetics Act | See details |
| Country of Manufacture | Italy |
| Cosmetics Manufacturer, Cosmetics Responsible Seller, and Custom Cosmetics Seller | M.A.C/ELCA Korea (Yuhan) |
| How to Use | ?Remove the mascara wand from the container and apply from the roots to the tips of the lashes. Easily removed with warm water, and no rubbing is required during cleansing. Soak in warm water for 20 seconds, then rinse gently with water or gently wipe off with a cotton pad or tissue. |
| Quality Assurance Standard | For products officially imported and sold through ELCA Korea (Yuhan), if there is a defect in the product, you can receive guidance according to the Fair Trade Commission's Consumer Dispute Resolution Standards by item. |
| Expiration Date or Period After Opening | Most products are shipped with over 1 year remaining until expiration. |
| Consumer Consultation Phone Number | Order/Delivery/Return Inquiries: Galleria Mall Customer Center 1588-0121, Product and Other Inquiries: M.A.C Customer Management Support Team 02-3440-2782 |
| Product Main Specifications | All skin types |
| Expected Delivery Date | See detailed description |
| Content Volume or Weight | 5.7g |
| Brand: | MAC |
|---|---|
| Isin: | IANULN6XULIG |
갤러리아 맥 익스텐디드 플레이 기가블랙 래쉬 마스카라
Galleria MAC Extended Play Gigablack Lash Mascara
Cosmetics/Perfume Color Makeup Mascara
Product Highlights
- ✓ Intensified Black Color: Features a deep, gigablack pigment for dramatic definition.
- ✓ Long-Lasting Wear: Formula is designed to maintain voluminous lashes all day.
- ✓ Precision Application: Unique tack-shaped brush allows for fine, controlled application.
- ✓ Enriched Formula: Contains Panthenol and Tocopheryl Acetate for lash care.
- ✓ Brand Authenticity: Official MAC product sold through Galleria Department Store.
Product Specifications
| Brand | MAC |
| Product Number | 2531447864 |
| Product Condition | New |
| Tax & Business Info | General Taxpayer + Simplified Taxpayer (Corporate Business). Taxable Product. |
| Receipt Issuance | Available (Credit card slip, Online cash receipt) |
| Key Specifications | Please see the detailed description for Country of Origin, How to Use, Ingredients, Expiration Date, Delivery Period, and all other detailed specifications. |
Customer Support
Galleria Department Store (MAC Counter): T.02-6905-3372
Galleria Mall Customer Center: T.1588-0121 (Weekdays 09:00~18:00)
*Purchase history from Galleria Mall cannot be accumulated at M.A.C brand stores.
Detailed product inquiries: Galleria Department Store (Hanwha Galleria Co., Ltd. Luxury Hall) M.A.C T.02-6905-3372
Galleria Mall Customer Center: T.1588-0121 (Operating Hours: Weekdays 09:00~18:00)
.
*Purchase history from Galleria Mall cannot be accumulated at M.A.C stores.
Extended Play Gigablack Lash Mascara
Extended Play Gigablack Lash Mascara with intensified black color and long-lasting wear, featuring a tack-shaped brush and fine formula to maintain voluminous lashes for a long time.
[Color]
[All Ingredients]
Water/Aqua/Eau, Acrylates/Ethylhexyl Acrylate Copolymer, Copernicia Cerifera (Carnauba) Wax/Cire De Carnauba, Glyceryl Stearate, Polyisobutene, Synthetic Beeswax, Stearic Acid, Kaolin, Talc, Acrylates Copolymer, Tromethamine, Tocopheryl Acetate, Pantethine, Panthenol, Lauroyl Lysine, Cholesterol, Pentaerythrityl Tetraethylhexanoate, Laureth-20, Laureth-21, Laureth-4, Acacia Senegal Gum, Hydroxyethylcellulose, Steareth-2, Steareth-21, Ammonium Acrylates Copolymer, Polyethylene Terephthalate, Polyester-5, PVP, VP/Hexadecene Copolymer, 1,2-Hexanediol, Cetearyl Methicone, Pentaerythrityl Tetra-Di-T-Butyl Hydroxyhydrocinnamate, Silica, Butylene Glycol, Caprylyl Glycol, Linoleic Acid, Isostearic Acid, Phenethyl Alcohol, Hydrogenated Lecithin, Disodium EDTA, Tetrahexyldecyl Ascorbate, Chloroxylenol, Potassium Sorbate, Sodium Dehydroacetate, Phenoxyethanol, [+/- Mica, Titanium Dioxide (CI 77891), Iron Oxides (CI 77491), Iron Oxides (CI 77492), Iron Oxides (CI 77499), Aluminum Powder (CI 77000), Bismuth Oxychloride (CI 77163), Carbon Black (CI 77266), Blue 1 Lake (CI 42090), Blue 1 (CI 42090), Bronze Powder (CI 77400), Carmine (CI 75470), Chromium Hydroxide Green (CI 77289), Chromium Oxide Greens (CI 77288), Copper Powder (CI 77400), Ferric Ammonium Ferrocyanide (CI 77510), Ferric Ferrocyanide (CI 77510), Ultramarines (CI 77007), Yellow 5 Lake (CI 19140), Yellow 5 (CI 19140)] [ILN39588] The ingredients provided may change for the same product depending on the case. For the latest information, please refer to the ingredients on the product packaging or contact the head office customer management support team.
E-commerce Product Information Disclosure
| Precautions for Use | 1. If any of the following abnormalities occur while using the cosmetic, discontinue use. Continued use may worsen symptoms, so consult a specialist, etc. a) If redness, swelling, itching, irritation, or other abnormalities occur during use. b) If the applied area shows the above symptoms due to direct sunlight. 2. Do not use on areas with wounds or other abnormalities. 3. Storage and Handling Precautions a) Always close the cap after use. b) Store out of reach of infants and children. c) Do not store in places with high or low temperatures or in direct sunlight. × Color differences may occur compared to the actual product depending on monitor specifications. × Be careful not to get it in your eyes. × For fragrance products, avoid spraying on accessories, white clothes, or silk clothes as it may cause discoloration/deterioration. |
|---|---|
| Statement for Functional Cosmetics (Whitening, Wrinkle Improvement, Sunscreen Products, etc.) under the Cosmetics Act, which have undergone functional cosmetic review (or reporting) as per the Cosmetics Act | Not applicable |
| All ingredients required to be listed and indicated under the Cosmetics Act | See details |
| Country of Manufacture | Italy |
| Cosmetics Manufacturer, Cosmetics Responsible Seller, and Custom Cosmetics Seller | M.A.C/ELCA Korea (Yuhan) |
| How to Use | ?Remove the mascara wand from the container and apply from the roots to the tips of the lashes. Easily removed with warm water, and no rubbing is required during cleansing. Soak in warm water for 20 seconds, then rinse gently with water or gently wipe off with a cotton pad or tissue. |
| Quality Assurance Standard | For products officially imported and sold through ELCA Korea (Yuhan), if there is a defect in the product, you can receive guidance according to the Fair Trade Commission's Consumer Dispute Resolution Standards by item. |
| Expiration Date or Period After Opening | Most products are shipped with over 1 year remaining until expiration. |
| Consumer Consultation Phone Number | Order/Delivery/Return Inquiries: Galleria Mall Customer Center 1588-0121, Product and Other Inquiries: M.A.C Customer Management Support Team 02-3440-2782 |
| Product Main Specifications | All skin types |
| Expected Delivery Date | See detailed description |
| Content Volume or Weight | 5.7g |
- Brand: MAC
- Country of Origin: See detailed description
- Country of Manufacture: See detailed description
- How to Use: See detailed description
- Product Number: 2531447864
- Product Condition: New
- Taxpayer Classification: General Taxpayer + Simplified Taxpayer (Business Entity Issuing Tax Invoices)
- Business Classification: Corporate Business
- Receipt Issuance: Available - Credit card slip, Online cash receipt
- Quality Assurance Standard: See detailed description
- Product Main Specifications: See detailed description
- VAT Exemption Status: Taxable Product
- Precautions for Use: See detailed description
- Expected Delivery Period After Order: See detailed description
- Content Capacity or Weight: See detailed description
- Consumer Consultation Phone Number: See detailed description
- Expiration Date or Period After Opening: See detailed description
- All Ingredients Required to be Listed/Labeled According to the Cosmetic Act: See detailed description
- Cosmetic Manufacturer, Cosmetic Responsible Seller, and Custom Cosmetic Seller: See detailed description
- For Functional Cosmetics, Input Whether Reviewed by MFDS According to Cosmetic Act (Whitening, Wrinkle Improvement, Sunscreen, etc.): See detailed description
Processing Time
- We process and ship orders Monday through Friday, excluding holidays.
- Most orders are processed within 1–3 business days, depending on product availability.
- Processing time does not include delivery time, which varies based on your location and the product’s shipping origin.
Shipping Coverage
We currently ship to addresses within the United States only.
Products may ship from:
- Our U.S. warehouses, or
- Our international fulfillment centers (including Korea, Japan, China, Australia, Mexico, Canada, the United Kingdom, and the EU).
Each product page clearly displays the “Ships From” location before checkout.
Shipping Methods & Estimated Delivery
| Shipping Method | Estimated Delivery | Cost |
|---|---|---|
| Free Shipping (US) | 5–10 business days | Free, available on eligible items |
| Standard Shipping (US to US by Item) | 5–10 business days | $5.95 for the first item, $3.00 each additional |
| Standard Shipping (From US Warehouse by Weight) | 3–7 business days | Starts at $5.95, increasing by $2 for every additional 4 oz (0.25 lb) up to 1 lb, then by $4 for each additional pound beyond 1 lb. |
| Extended Delivery (Ships from Overseas Warehouse) | 10–20 business days | $14.50 for the first item, $2.00 each additional |
Shipping costs vary by product weight, quantity and origin. Exact rates and delivery estimates are displayed on each product page and confirmed during checkout.
Free Shipping
We offer free standard shipping on select products or during promotional periods. Availability of free shipping will be displayed on the product page and at checkout.
Carriers
We primarily use USPS and UPS for U.S. deliveries. Items shipped from international warehouses may be handled by partner carriers depending on the country of origin.
Import Duties & Taxes
All import duties and taxes for goods imported into the United States are included in the product price. There are no hidden fees or additional charges at checkout.
Tracking & Notifications
Every order is fully trackable. You will receive a tracking number via email once your order ships. If your order ships in multiple packages, each package will have its own tracking number. If you don’t receive a shipping confirmation immediately, your order is still being processed and will arrive within the estimated timeframe shown at checkout.
You can track your shipment anytime using the Track Your Order page on our website.
Order Changes & Cancellations
If you need to modify or cancel an order, please contact our customer support team as soon as possible. Orders can only be canceled before they ship. Once shipped, cancellations are not possible, but you may request a return after the item is delivered.
Contact: support@ibspot.com
Item Not Received
If your tracking number shows “Delivered” but you haven’t received your package:
- Check with your local USPS or UPS office.
- Confirm that the shipping address provided was correct.
- If the issue remains unresolved, contact support@ibspot.com for assistance.
Damaged or Lost Parcels
If your package arrives damaged or fails to arrive, please contact us immediately. For deliveries to P.O. boxes, ibspot is not responsible for damage caused by weather, temperature, or theft.
Customer Support
For any questions about shipping, tracking, or delivery, our customer support team is here to help.
Email: support@ibspot.com
We’re always happy to help.
Please read our policy carefully before making a purchase.
We aim to ensure every customer has a smooth and transparent experience with ibspot.com.
Order Cancellation Policy
Customers may request to cancel an order before it has been shipped.
Once the package has been shipped, cancellations are no longer possible; however, you may still request a return after receiving your order.
How to Request a Cancellation
You can contact us through:
- Email: support@ibspot.com
- Contact Form: Submit a request through our Contact Us page
Please submit your cancellation request as soon as possible after placing the order to allow us to process it before shipment.
Return Policy
We accept returns for most items within 30 days of delivery for a full refund.
To be eligible for a return:
- The item must be unused, in the same condition as received, and in its original packaging.
- A tracking number must be provided to confirm the return shipment.
Non-Returnable Items
Certain products cannot be returned, including:
- Perishable goods (for example, food, flowers, newspapers, magazines)
- Intimate or sanitary goods
- Hazardous materials or flammable liquids/gases
- Gift cards
- Downloadable software
- Some health and personal care items
Partial Refunds (If Applicable)
Partial refunds may be granted in specific situations, such as:
- Books with obvious signs of use
- Opened CDs, DVDs, software, or vinyl records
- Items not in their original condition, damaged, or missing parts not due to our error
- Items returned more than 30 days after delivery
How to Return an Item
To initiate a return, please contact us at support@ibspot.com with your order number and details about the product you wish to return.
Our team will provide you with return instructions and a prepaid return label.
Shipping Cost for Returns
Please contact us before returning any item.
We will provide a free return shipping label.
If a return is sent back without prior contact or without our provided label, we cannot be held responsible for return shipping costs.
For items valued over $75, we recommend using a trackable shipping service or purchasing shipping insurance.
We cannot guarantee that we will receive your returned item if shipped independently.
Refund Processing
Once your return is received and inspected:
- In-store returns are refunded to the original form of payment or issued as a gift card.
- Mail-in returns using our prepaid label are refunded to the original payment method within 3–5 business days after we receive your return.
Please allow:
- 5–7 business days for the return to reach our Returns Center.
- An additional 3–10 business days for your bank to post the refund to your account.
Damages, Issues & Claims
Please inspect your order immediately upon receipt.
If you receive a defective, damaged, or incorrect item, contact us right away at support@ibspot.com.
We’ll evaluate the issue promptly and make it right.
Product Claims
Before purchasing, please review product details carefully.
If there is a problem with your order upon arrival, visit our Support Center or contact us directly to arrange return shipping or replacement.
Exchanges
We do not process direct exchanges.
The fastest way to get what you need is to return the original item and place a new order once your return is accepted.
Return Address
IBSPOT Return Center
15 Sawmill Ln
Dover Plains, NY 12522
United States
Customer Support
Our support team is available 24/7 to assist with cancellations, returns, or general inquiries.
Email: support@ibspot.com
Contact Form: Contact Us page
Oops!
Sorry, it looks like some products are not available in selected quantity.